While traveling along a high-speed highway, our 2026 Palisade unexpectedly suffered a severe loss of acceleration. Despite fully depressing the accelerator pedal, the vehicle struggled to exceed approximately 20 miles per hour. This alarming malfunction placed us in a precarious and potentially dangerous situation, as the drastic reduction in speed exposed us to the risk of being rear-ended by faster-moving traffic. On a separate occasion, the vehicle again exhibited troubling behavior, failing to respond appropriately while merging onto the highway. This hesitation significantly compromised our ability to safely enter the flow of traffic and could have easily resulted in a collision. Disturbingly, in both incidents, the vehicle provided no warning indicators or alerts on the dashboard, leaving us without any guidance or explanation for these critical failures.
2026 Hyundai Palisade complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2026 record →
The driver's seat automatic memory/easy-access feature experienced a severe safety system failure. While the seat was automatically moving backward, it hit a child car seat installed in the second row. Instead of detecting the obstruction and stopping, the anti-pinch/contact-detection sensor completely failed. The motor continued to forcefully push backward, crushing against the car seat and ripping open the driver's seatback panel. This failure creates a severe child entrapment and crushing hazard. This contact-detection logic issue highly resembles the power seat recall defects reported for 2026 Palisade models.
Following completion of Recall Campaign 296, the third-row rear seat continued to exhibit the same hazardous behavior the recall was intended to correct. During testing, the power-folding third-row seat fully closed onto a U.S. military-issued Kevlar helmet and remained latched in the fully seated/down position without reversing or detecting an obstruction. This demonstrates that the recall remedy/software update failed to restore adequate occupant detection and did not correct the underlying anti-pinch safety functionality. The seat continued applying force against the obstruction instead of stopping or reversing as expected from a functioning anti-pinch system, creating an ongoing risk of serious injury or death to occupants, including children.
The issue involves the second and third-row power folding seat control system in my 2026 Hyundai Palisade Calligraphy Hybrid following Recall 296. Before the recall update, the vehicle included driver-controlled power folding seat functions through infotainment screen controls and one-touch seat folding operation. After Recall 296 was performed, Hyundai disabled or significantly altered these functions due to safety/compliance concerns involving the seat folding system. The affected component is available for inspection upon request. The vehicle has already been inspected and updated by Hyundai under the recall process. My concern is that the recall confirms there was a safety-related issue involving the power folding seat mechanism and occupant protection. While Hyundai modified the system to address safety concerns, I believe NHTSA should continue monitoring whether the revised operation fully resolves the underlying safety risks and whether similar concerns may affect additional vehicles or model years. There was no crash, injury, or fire in my case. No warning lamps or error messages appeared before the recall update. The operational changes became noticeable after the recall remedy/software update was completed. The issue has been confirmed by Hyundai through Recall 296 and Hyundai Motor America’s response regarding the intentional operational changes made to the vehicle.
On April 28 the automatic seat has broken and has been stuck all the way in the back position. This is making the vehicle unsafe to drive because me or my wife can't reach the petals. We have contacted our local Hyundai dealership and Hyundai Corporate multiple times, but are not getting any calls or emails returned. Al I have is a case number is hyundai corporate who stated a case manager would reach out in one business day. So far it has been three business days and they still have not contacted us.
Dealer sold vehicle with open safety recall. They said it has been fixed but Hyundai confirmed recall is still there. This vehicle even had stop sale from Hyundai. I was informed it has no issues.
My vehicle is subject to Manufacturer Recall 297/NHTSA Recall 26V169. My dashboard is indicating that the third row driver seat is buckled when it is not. Also, when the seat belt is actually buckled, it will sometimes indicate that it is not. This is a safety issue as I cannot tell whether the seat belt is actually buckled or not. Additionally, the seat will not fold because it thinks a person is sitting in the seat. I have taken my vehicle for to Great Lakes Hyundai of Dublin twice (May 6 and April 16th) to complete the recall. Both times they did not complete the recall as they did not have the parts, said they could not order them, and did not know exactly when they would receive them.
Following Hyundai Recall 296 on my 2026 Hyundai Palisade Calligraphy, the second-row “car seat friendly” tilt-and-slide seat functionality changed significantly after the required software update. Prior to the recall update, the seats operated with a one-touch tilt-and-slide function that allowed easy third-row access while using car seats and booster seats. After the recall update: - the seat now requires continuously holding the button during operation, - the seat no longer returns to its previous seating position correctly, - the seatback returns at an unusually upright angle, - and multiple additional manual adjustments are required afterward to reposition the seat properly. As a parent using booster seats daily, I am concerned this updated behavior creates usability issues for children independently accessing the third row and may result in children sitting in improperly adjusted seating positions unless an adult fully readjusts the seat each time. I understand and support the original safety recall, but I wanted to formally document concerns regarding the significantly altered functionality and real-world family usability following the recall remedy.
I am reporting a safety concern following an over-the-air (OTA) recall update (Hyundai Recall #296) on my 2026 Hyundai Palisade Calligraphy AWD (software version 263Q.LX3.USA.ccNC.001.001.260326). I understand this recall was issued in response to a fatal incident involving the second-row seat system, which is why this issue is especially concerning. Since the update, the second-row walk-in seat function used for third-row access is not operating correctly. When I press the button near the headrest, the seat does not move fully forward, and I have to use the manual slide forward/back button to move it the rest of the way. When returning the seat, it does not go all the way back, and the seatback remains tilted forward at about a 70–80 degree angle instead of returning to its normal upright position, requiring manual adjustment using the recline button. In addition, during one occurrence when the second-row seat was activated, the front passenger seat moved slightly on its own without any input. This unexpected movement of another seat is especially concerning. This behavior began only after the recall update and appears to be a malfunction, possibly related to seat calibration or software coordination between seat systems. This creates a potential safety issue involving unintended seat movement and improper seat positioning.
I went to start the car and it was totally dead. It is used 7 days a week and driven back and forth to work 5 days a week. There was no warning and nothing was left on, just dead. I took the car to the dealer yesterday and they did an electrial system analysis and only found the battery had a slight discharge. Which is frustrating because I don't know when or where this could happen again. The dealer charged the battery and it seems ok at this point.
I picked up my vehicle from the dealership after it being there for almost 2 weeks for multiple DTC codes, a dash cam component replacement, and recall updates. On the way home, my check engine light flashed on and off multiple times while driving at highway speeds (although no codes were recorded in my Hyundai app diagnostics). When I exited the highway, I came to a stop sign on the off ramp and waited till cross traffic cleared. I went to accelerate into traffic, but my car would barely move. This happened 4 more times in the short drive to my home. This could pose a serious safety risk if I'm unable to accelerate to merge into traffic and get stuck in cross traffic.
I am reporting that Hyundai’s Recall 296 remedy appears inadequate and that Hyundai closed the recall on my vehicle even though the underlying rear-seat safety hazard remained unresolved. My complaint involves the second- and third-row powered seat system, including the fold/stow and walk-in functions. My core safety complaint is that the second-row seat continued to move under powered operation despite resistance from a properly installed child seat using LATCH. I also reported that the third-row seat could still collapse under powered operation despite the presence of an object. This is a crush/entrapment hazard, especially for children. I presented the vehicle for this same rear-seat safety concern multiple times. Even after Hyundai and the dealer treated the recalls as completed, the condition remained unresolved and I returned the vehicle again for the same issue. Hyundai and the dealer changed and used inconsistent completion dates while continuing software/update activity and then still failed to acknowledge my real-world safety concerns after the supposed repair. I also reported additional post-update problems including fluctuating cabin air temperature, blower speed fluctuation without input, and reduced ventilated-seat cooling. Hyundai ultimately took the position that those systems were operating normally and instructed the dealer to release the vehicle. My complaint is not merely that Hyundai issued a recall. My complaint is that Hyundai treated Recall 296 as comp
I am reporting an inadequate and deceptive remedy for NHTSA Recall 296 (Hyundai Recall 296) regarding the 2026 Palisade Calligraphy. The original safety defect involved the failure of the power-folding 2nd and 3rd-row seats to detect obstructions, leading to a known fatality. However, instead of repairing the defective sensors with functional hardware, Hyundai’s 'remedy' involves a software update that permanently disables advertised vehicle functionality.The 'One-Touch' automatic folding feature, which was a primary selling point of this $55,000+ luxury trim, has been deleted. Furthermore, all touchscreen controls for these seats have been disabled. Owners are now forced to manually hold physical buttons for the duration of the seat movement. This 'fix' shifts the burden of safety onto the consumer rather than repairing the vehicle's faulty equipment. I believe this remedy is a 'feature-stripping' measure to avoid the cost of a proper hardware repair, and it constitutes a substantial loss of vehicle value and utility.
My [XXX] old was sitting in the middle right captain chair in her carseat. My [XXX] daughter was in the third row. My [XXX] daughter accidentally hit the power seat tilt button making the seat my [XXX] old was sitting in push up against the back of the front right passenger seat, crushing my [XXX] olds feet, where she suffered a broken foot where the toes meet the rest of the foot. We had to bring my [XXX] to the emergency room and podiatrist where xrays confirmed the injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving on a California freeway at approximately 70mph, the engine check light began flashing, the vehicle experienced a sudden and severe power loss, entered reduced power mode, and began violently shaking. Engine braking occurred without brake light activation, creating an immediate rear-end collision risk from following traffic. The vehicle would not stop shaking until restarted. This occurred twice — once in January 2026 and again in March 2026, both on the freeway with passengers in the vehicle. The dealer confirmed fault codes P0303 (Cylinder 3 Misfire), P0306 (Cylinder 6 Misfire), and P0300 (Random/Multiple Misfire) on both visits. On the first visit the dealer called the codes normal and returned the vehicle unrepaired. The second visit lasted 44 days. The dealer could not reproduce the fault during the entire 44-day period. A Hyundai Field Service Engineer physically visited the dealership and applied a special software update to the Engine Control Module. The closed repair order documents this as "UPDATE SPECIAL SOFTWARE INTO ENGINE CONTROL UNIT" with no TSB number, no software version before or after, and no GDS event number. The dealer confirmed they have no access to this update and cannot verify what was changed. No Proof of Correction was issued for California emissions compliance. The two recalls performed on the same repair order both have proper TSB numbers and STUI documentation. The ECM update has none. Concerned about emissions compliance and potent
I am filing this complaint to formally report that Hyundai’s finalized remedy for the power seat safety recall (Recall 296) is entirely inadequate, introduces secondary safety hazards, and constitutes a fundamental breach of express warranty regarding the vehicle’s advertised capabilities. Rather than engineering a physical hardware fix to add the necessary anti-pinch sensors that were omitted during manufacturing, Hyundai deployed a permanent software downgrade that breaks heavily marketed core features. I purchased this vehicle approximately two months ago specifically for its seamless third-row accessibility. The first page of the 2026 Palisade sales brochure explicitly states: "And every Palisade offers a one-touch walk-in feature that lets passengers access the third row without removing a child seat. Best of all, every power seat can also be controlled from the driver’s display – so you can be the ultimate host." Hyundai’s final software fix permanently destroys both of these guaranteed features. It completely disables the driver's ability to fold or stow the seats from the central touchscreen. Furthermore, it replaces the one-touch access with a continuous press-and-hold requirement, and mandates that the rear liftgate must be open to use the fold-flat functions from the cargo area. This multi-step process introduces a new safety hazard. Forcing passengers to stand outside the vehicle for extended periods holding a button, or requiring a parent to exit the vehicle and
I have the video BUT I AM UNSURE how to upload or share Incident Description: The vehicle is experiencing intermittent, complete engine stalls while in motion at highway speeds. The failure has occurred four times. Initial Symptom: The issue first manifested as "stuttering" and erratic behavior from the Advanced Driver Assistance Systems (ADAS) which I thought it was. Escalation: The vehicle has since progressed to a total loss of power. During these incidents, I was forced to pull over on high-speed corridors (Hwy 46 and Hwy 5) to restart the vehicle. Recurring Pattern: Most recently, after a stall and restart, the vehicle stalled again within a few blocks. I have captured video evidence of the stall occurring immediately after the vehicle was "reset" and put back into motion. Safety Concern: This is a life-threatening defect. The vehicle loses propulsion without warning in high-speed traffic. The manufacturer’s service department (Hyundai) has been unable to identify a diagnostic fault code, citing "No Problem Found," and has only attempted a software/values reset, which has failed to correct the physical stalling.
The issue involves a safety defect affecting the second- and third-row seating system in my 2026 Hyundai Palisade Calligraphy. The defect has been identified through an active manufacturer recall indicating a risk of injury to passengers in these seating positions. The vehicle has been out of service and in the dealership’s possession since April 3, 2026, and is available for inspection upon request. This defect poses a direct safety risk, particularly to children. I have two young children, who would regularly occupy these seats. Due to the recall and lack of an effective repair, I am unable to safely use these seating positions, significantly limiting the safe operation and intended use of the vehicle. The issue has been confirmed by the manufacturer through a safety recall and stop sale. The dealership acknowledged the defect and accepted the vehicle for service; however, after attempted repairs, the condition remained unresolved. When I tested the vehicle at the dealership, both I and a technician observed that the seats continued to present a safety hazard. Specifically, the seat mechanism did not stop or resist as expected and continued moving in a manner that could cause injury. The seat did not stop under pressure and could potentially trap or crush an occupant, even with applied resistance. The vehicle has been inspected by an authorized Hyundai dealership following direction from a Hyundai Motor America case manager. There has been no involvement from police or insu
I own a 2026 Hyundai Palisade Hybrid Calligraphy. A recent over-the-air software update removed the ability to control rear seats through the infotainment system, which was a key feature at the time of purchase. This change was made without meaningful notice or consent and significantly alters how the vehicle is used. In some situations, it now requires physically reaching or repositioning to operate seats, which may create new safety or usability concerns when managing passengers or cargo. I relied on this feature while managing kids in the car. I was accustomed to this feature and it was a large reason we purchased the car. It was not “convenience” but a function that allowed us to manage our kids saftey I am submitting this complaint because a major vehicle function was removed after purchase, and I believe post-sale software changes that reduce functionality should be reviewed.
While loading the rear of the vehicle at the end of a camp trip, my child was seated in the second row seat. When I was loading equipment into the trunk, some of the equipment bumped the button that activates folding the seat in the second row. The seat sensor did not identify my child was in the seat, and it began to close on my child. My child was able to open the door and escape the seat before he was crushed. There is a known recall for this hazard.
The contact owns a 2026 Hyundai Palisade. The contact stated that while checking all the vehicle features, the second-row passenger seat independently started to fold. The contact believed it was operator’s error since the vehicle was recently purchased. The contact received notification of NTHSA Campaign Number: 26V160000 (Seats). The contact called the local dealer and was informed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 3,744.
Rear drivers side third row seat did not stop closing when child was sitting in the seat (button was accidentally pressed by child). Thankfully we were loading the trunk and were able to move the child out of the way while another one of us hit the button to lift the seat back up. Child was [XXX] lbs/ [XXX] old. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2026 Hyundai Palisade Calligraphy, VIN [XXX] , purchased March 6, 2026 with under 2,200 miles at time of incident. SAFETY INCIDENT: While operating under adaptive cruise control at highway speed, the vehicle experienced sudden unintended acceleration followed by severely delayed braking response. At least three trailing vehicles were forced into emergency evasive action to avoid a multi-vehicle collision. Family members were present. This event represents a direct and immediate threat to the safety of vehicle occupants and the public. The root cause has not been definitively identified or resolved. The authorized dealership confirmed CAN-Bus resistance irregularities — 160 ohms versus the designed 120-ohm specification — governing acceleration, braking, and all driver assist systems. Prior symptoms included flickering interior lighting. An initial module replacement failed. Repair has escalated to full wiring harness replacement with no parts availability and no confirmed timeline. The safety event remains undiagnosed and unresolved. The vehicle carries three simultaneous active safety recalls — 293, 296, and 297 — all involving electrical and wiring systems on the Calligraphy trim exclusively. None have permanent remedies. The vehicle has been in dealer custody since March 21, 2026 and is available for inspection. Hyundai Motor America active case — No. XXX. This vehicle is not safe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Component/system: Second- and third-row power seat assemblies (Recall 26V160000) and third-row driver-side seat belt buckle wiring (Recall 26V169000). Both components are available for inspection upon request. Safety risk: The power seat system may fail to detect an occupant during folding operation, creating a crushing hazard. This defect is linked to the death of a [XXX] child in [XXX] on March 7, 2026, and multiple reported injuries. The seat belt defect may cause a false latch indicator, leaving a rear passenger unrestrained without the driver's knowledge. Confirmed by dealer/manufacturer: Yes. Hyundai Motor America has formally acknowledged both defects via official safety recalls. Hyundai issued a stop-sale order on all unsold 2026 Palisade Calligraphy vehicles. Inspected by manufacturer: Yes. Hyundai has issued an interim over-the-air software update under Recall 26V160000, which it acknowledges is not a permanent fix. No permanent remedy exists for either recall as of April 2, 2026. Warning symptoms: Owners received in-vehicle dashboard alerts via Bluelink and direct communications from Hyundai. We purchased this vehicle September 15, 2025 with 33 miles on the odometer. We have submitted a formal written buyback demand to Hyundai Motor America and are simultaneously filing complaints with the Missouri Attorney General's Consumer Protection Division. We are requesting NHTSA investigate whether owners are entitled to a buyback under federal law. INFORMATION REDACTED PUR
I own a 2026 Hyundai Palisade Calligraphy Hybrid, VIN [XXX] le is included in two safety recalls: 1.Second- and third-row power-folding seats may fail to detect a person or object, creating a risk of trapping or crushing a child. 2.[Second recall issue—e.g., seat sensor/seatbelt defect] may prevent proper seat operation or restraint, further endangering passengers. I transport a toddler daily, and have another little one on the way. While these recalls are unresolved, I cannot safely use the vehicle. No accident or injury has occurred, but the defects pose a significant risk of child injury or death. I am filing this complaint to document these serious safety risks and request that the NHTSA ensure Hyundai addresses both defects promptly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The vehicle is a 2026 Hyundai Palisade equipped with second- and third-row power seats subject to Recall #296. The power seat system may fail to detect contact with an occupant or object during operation, including folding and tilt functions. This creates a safety risk because the seat can continue moving despite contact with a person, increasing the risk of injury, particularly to children in the rear seating area. This defect has been associated with a reported child fatality. The issue is known and confirmed by the manufacturer through the recall. I became aware of the condition in early March 2026. There were no prior warning messages or indicators before learning of the defect. At this time, no repair or remedy is available and no timeline for correction has been provided. The vehicle remains in service with this unresolved safety defect. Hyundai has been engaged in delay tactics rather than customer service. The condition has not been independently repaired or corrected. The vehicle is available for inspection upon request.
The contact owns a 2026 Hyundai Palisade. The contact stated that the vehicle turned off on several occasions after the engine Auto START/STOP system was engaged. The vehicle was restarted and was taken to the dealer; however, the failure could not be duplicated. Additionally, upon starting the vehicle after the vehicle was refueled at a gas station, the check engine and several other unknown warning lights were illuminated, and the vehicle failed to respond while shifted to drive(D). The vehicle was towed to the contact's business. The vehicle was then towed to the dealer; however, the vehicle was not diagnosed because there was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 5,463.
Some time around November the third row seat didn’t close, so I opened it back up, didn’t see anything stopping it, hit the button again, and then it closed but I heard a crunching noise - I reopened to discover there was a plastic storage box that ended up getting completely crushed. I didn’t think much about it, not even after the recall, until this week. The same left side of third row was closed. I went to open it to get ready to pack out for spring break and it opened half way and got stuck at a 45 degree open angle. It wouldn’t close or open again. During this same time trying to figure it out, my teenager opened the driver side rear door to get into the rear seat to see if something was getting it stuck. At the same time I opened the driver door and the driver seat automatically started moving backwards like always, but with my teenager being the driver seat and her foot got stuck under the driver seat because that sensor as well in the front seat didn’t stop when she was behind it. I think it is beyond just the serving and third rows and the front toe doesn’t have a proper sensor either. This was Friday at 4:50. I immediately called my dealer to see if they could help us get something fixed so we could leave for spring break as planned the next day and they said managers were already gone for the day and told my Hyundai corp needed to handle and gave me that phone number. Hyundai Corp. opened a ticket for me, but said that this was definitely something the dealer woul
My 9 year old daughter was sitting in middle row, as her sisters were getting in as well, the recliner button was pressed and she was being pinned against the front row seat. She wiggled her way out but suffers from Spina bifida and wears AFO braces for her feet. Her foot braces were caught and they snapped but luckily she was able to wiggle out.
The contact owns a 2026 Hyundai Palisade. The contact stated that while parked in the driveway, the seat adjustment feature on the second-row passenger side captain's seat failed to detect the presence of a minor occupant. As a result, the seat continued to move, causing compression of the child, who was ultimately able to slide out. The seat adjustment feature became inoperable. The contact stated that the minor occupant sustained a sore back. No medical treatment was obtained. No other injuries were sustained. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact is relating the failure to NHTSA Campaign Number 26V160000 (Seats). The failure occurred at 5,897 miles.
Subject: Urgent Safety Complaint – Child Entrapment Due to Seat Malfunction – Hyundai Palisade Calligraphy On [XXX], my wife was picking up our two [XXX] children from school in our recently purchased Hyundai Palisade Calligraphy (purchased on [XXX]). Our daughter was properly seated in a booster seat in the second-row passenger seat next to my son. Without warning, the vehicle seat began to automatically fold forward and compress inward onto the child. The seat did not respond to any controls and continued closing despite my wife’s attempts to stop it. The force of the seat crushed the booster seat. My wife had to physically intervene and pull our daughter out while the seat continued to move. The seat ultimately locked in a compressed position and could not be reversed using any available controls. This incident caused extreme distress and posed a serious risk of severe injury or death to our child. A school staff member witnessed my wife’s distress immediately following the incident. Upon contacting Hyundai customer service, we were informed that Hyundai was already aware of this issue and that a recall had recently been issued. We were also told that there has already been at least one death associated with this defect. Despite this knowledge, we were not notified prior to this incident. We only received a recall-related communication after the event occurred. We attempted to bring the vehicle to a Hyundai dealership on March 25, 2026. The dealership had no record of our
Component that malfunctioned - "Keep you eye on the road" On a 300 mile trip the alarm went off numerous times even though my eyes were on the road and at times it would disengage the Cruise Control. At highway speed when a car is following closely the disengage of the cruise control and a rapid reduction in speed could cause an accident. The dealer indicated that this system is controlled by software and a correction would likely come from the manufacturer.
I am the owner of a 2026 Hyundai Palisade, purchased new less than 60 days ago. This vehicle is currently subject to a safety recall involving the 2nd and 3rd row power seat assemblies, which reportedly lack sufficient anti-pinch protection during certain seat adjustment functions, including automatic power-folding (stow) and the one-touch tilt-and-slide (“walk-in”) feature. We experienced this defect firsthand in our vehicle. During operation of the second-row seat adjustment feature, the seat continued moving without adequate resistance detection or automatic stop, indicating a failure of the anti-pinch protection system. This created a hazardous condition where an occupant could become trapped or injured by the moving seat mechanism. This issue is especially concerning because these seat functions are located in areas of the vehicle intended for passengers and children. We have an infant who will be occupying these seating areas, and this defect presents a direct safety risk. Since purchasing the vehicle, I have also become aware that this defect has been linked to multiple injuries and the death of a young child. Additionally, Hyundai has issued a stop-sale on affected vehicles, yet current owners are still expected to operate them without a confirmed repair available. At this time, no remedy has been completed on my vehicle, and I do not believe it is safe to operate given the nature of the defect and its location within the passenger seating area. I was told to ask the
On Saturday, March 14, 2026 we received a text message from Hyundai indicating there was a recall for the car. The message contained info stating to use caution when using the power seats. There were no instructions regarding what to do and no info regarding the need to contact the dealer. “Use caution” was the message given. A second message was received on March 16 at 8:56 PM with the same information but also stated there was “No remedy”. Again it was stated to “use caution”. (What is that exactly??). Please note the following incidents: On Monday, March 16 at 4 PM my husband was securing our [XXX] grandchild into the 3rd row seat to his carseat. He was in the backseat to strap him in when the 2nd row seat began to move backward and ultimately trap him. He was unable to get out. I was in the trunk area so I pushed the switch in the cargo area to push the seat forward. There was no response and the seat kept closing in on him. He was being crushed by the seat and his legs were pinned. He recently had a hip replacement. Our grandchild was being crushed with my husband on top of him. We were eventually able to move the seat forward off of my husband. Another grandchild was in a car seat in the second row. The second row seat started to fold down on top of her and I was unable to stop it. The rear facing carseat wedged her between the seats. She was trapped as well. Her legs were pushed up to her shoulders and she was crying. She weighs about 20 pounds. We were unable to move
Vehicle shifted into neutral while driving Myself and others were put into danger as I was on the highway with no warning
The rear power-folding seat in my 2026 Hyundai Palisade Calligraphy failed to detect my child while closing. The seat continued applying force and did not automatically stop. I had to manually intervene to release her. This created a dangerous situation with risk of serious injury or death. This vehicle is currently under recall for this exact issue, and I have personally experienced the defect.
On Friday, 1/30/26, My daughter, granddaughter and grandson were heading out of town and tried to lower the 3rd row seat on the driver's side to put our luggage in the back. My [XXX] granddaughter was buckled in the second row seat. The 2nd row seat button was pushed. My granddaughter started screaming about the seat coming down on her. We kept trying to stop it, it finally stopped (we were lucky). I ran to my granddaughter and she was completely squashed in the seat and could not get out. She is tiny, roughly 40 lbs, the opening was roughly 6" to 8". It was not easy but I was able to pull her out. We did not touch the button or try to move the seat until I arrived back home on Saturday night, 1/31/26. My husband pushed the button and was able to place the 2nd row seat back into place. This was really scarry and with all the sensors the Palisade has, I am not sure how this happened. Prior to purchasing this car, we did our research on the safety and reliability of 2026 SUV's. What is the length of time Hyundai has to recall and repair? This is really a liability to everyone. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I was vacuuming out my car with my children. I was on the passenger side and had the second row seat folded down so I could vacuum behind it. I hit a button on the side of the seat. As I was bent over the seat vacuuming still I didn’t realize it was autocorrecting to the full upright position. It did not detect me there and before I knew it I was being sandwiched between the seat back and side of the car. Thankfully because I am an adult and taller I rose up on my tip toes quickly as I was screaming for my children to help. But I didn’t have enough time to get out completely. My head was pinched between the second row seat head rest and the side of the car. I was panicking to find the button as my daughter came running over to find a button to free myself. My ears were red and sore and the side of my head was sore for a while. I’m terrified to think that if that was one of my children as they were helping me vacuum that they would not have been able to raise up tall enough to keep from having severe head trauma or that if the seat had gone back just a little further how seriously injured I may have been. I was traumatized for several days. Understanding that a child died now is just heartbreaking and scares me even more!
Error message Active Air Flap System The vehicle has 1,720 miles and there is no damage or debris that is causing the alarm to go off that is visible. The air flaps get stuck and don't automatically open and close correctly. I've searched forums and there are several other owners with the same error message.
Rear passenger captain chairs and third row bench do not respond to occupancy when folding. I have dogs who I put in the cargo area with the third row down. My dogs are prone to move and bump buttons which has caused one or both captains chairs to move forward when loading them into the vehicle. Hyundai is aware of the problem and a temporary remedy is pending. There were no warning lights or messages prior. From a complete stop acceleration is intermittently jerky until a speed over 30mph is achieved. This is likely to do with the engine but I’m unsure if that’s the only component involved. Safety has not been at risk yet because it still accelerates but in a very jerky manner. Definitely has caused anxiety wondering if/when it will get worse. There have been no warning lights or notifications prior to this happening.
While on/idol, the 3rd row seat (left/drivers side) folded down on my 9 year old niece. Myself, mother, 6 year old daughter, sister in law, brother and 12 year old niece all witnessed this happen as we were loading into the car after playing at the park (I had the car turned on). Her head got pinned to the headrest of the 2nd row captain seat. The buttons did not respond as they usually/supposed to do to stop and reverse the folding action. The seat continued to press against her skull. After realizing the buttons in the cargo were not going to work, I had an idea and ran to the 2nd row door and pressed the captain seat button to slide it forward (my child was in that captain seat in a rear facing carseat). It wasn't able to move much but enough that the trapped girl was able to force her head out and her mom pulled her the rest of the way out to release her. It was very traumatizing. That 3rd row seat remained in that almost closed position as the buttons still would not function so we drove home. Eventually I tried the buttons in the again and it unfolded the seat. I have tested these buttons over and over since then to figure out what happened. Every time I test them, each button allows me to either release it and the action stops, or press the button again and the action stops. I do not know why it wouldn't respond to doing that same that day. Prior to that incident, sometime between getting the car on 7/31 and mid-November, I had an empty unbuckled backless booster car s
Small rock chip in windshield and the next day it was already a long crack formed that is taking up the entire driver view. How this cracked after sitting in my garage overnight is beyond me. I have now been told by the dealership (Northwest Hyundai in Houston) that my dealer windshield coverage only covers up to $1,000 and the replacement is almost $1.900. he said there is no aftermarket options to get it for less. When I bought the car, they said the overage would cover the cost to replace the entire windshield if needed. (I know never buy the dealer add on, but it was a crunch situation to get the car I needed, and I got it for MSRP with the dealer add ons anyways so figured hey if something happens at least I dont have to pay for a new windshield.... welp-- didnt expect to deal with a chip during into a long crack over night.
The contact owns a 2026 Hyundai Palisade. The contact received notification of NHTSA Campaign Number (AWAITING1), Manufacturer Recall Number: 296 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the 2nd and 3rd row power seats failed to adjust as needed. The contact was concerned that small children may be injured due to the seats not operating properly. The vehicle was not repaired. The failure mileage was unknown.
2026 Hyundai Palisade Caligraphy Walk-in Auto Cycle crushed my adult daughter's legs between second row seat and the driver's seat. This occurred after my daughter took her seat (in the 2nd row) and our [XXX] grandson (sitting behinder her in the 3rd row seat) inadvertently pressed the "walk-in" button on the back of his mother's seat. Once the auto-cycle started, she did not know how to stop it. This is a completely unacceptable design as the vehicle will move seats in auto-cycle despite the fact that there is a person sitting in the seat. I reported this problem to the dealer and to Hyundai Corporation as a safety issue. I insisted that the vehicle design should be immediately changed and that they treat this as a safety issue. Hyundai engaged with a third party inspector (EAA Bosch) to review the vehicle and the design. Hyundai's final disposition on this to me (sent on Feb. 27, 2026 stated: "...there is no evidence of a defect or malfunction contributing to the reported condition with the seat, at this time. Therefore, while we sympathize with you about the incident, in the absence of a finding of a defect, Hyundai will not be accepting any liability or offering any financial assistance." We asked Hyundai to fix this problem before someone got hurt. Yesterday, (March 16, 2026) we learned that a [XXX] girl was killed by one of these power seats with what appears to be the identical issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
The contact owns a 2026 Hyundai Palisade. The contact stated that while his mother was exiting the vehicle, her ankle was crushed by the seats, and medical attention was provided. There were no warning lights illuminated. The contact received the recall notification letter for NHTSA Campaign Number: AWAITING1 (Seats). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 1,500.
My [XXX] daughter and I were sitting in a parking lot while we waiting for my other child in an appointment. She was walking back and forth between the front of the car and the back of the car. Then all of a sudden I heard screaming and I looked back and she was completely folded in half in the 3rd row seats that were collapsed on her. I jumped back to try and get her out, which I couldn’t, and it took me several seconds to figure out which buttons to push to open the seats back up. I took her to the doctor and they said that really lucky based on how she folded in the seat. I knew there was a recall, but I did not realize that a [XXX] girl died from this on Friday. There have been several incidents where the seats started to close by themselves on our car seats (and the car seats didn’t prevent them from closing), but luckily I was there right when it happened and was able to push a buttons to stop it (again, NOT intuitive on which buttons to push). None of the buttons are intuitive on how they function. The seats have also closed in on my older children before, but they were able to stop them or jump out of the seats in time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2026 Hyundai Palisade. The contact stated that while an occupant was seated in the second row passenger seat, the contact accidentally tapped the "ONE-TOUCH" TILT-AND-SLIDE BUTTON. Despite the occupant seated in the second row, the seat continued to fold, nearly crushing the occupant. The occupant managed to jump out of the vehicle as the seat continued to fold; they did not suffer any injuries. The contact stated that the vehicle was in park(P) at the time of the failure, which allowed the occupant to reach safety; the contact noted that had a child or a pet been seated in that second row, the results could have been fatal. The contact received an email from a "Reuters" news article about Hyundai Manufacturer Recall Number 296, which the contact related to the seat failure in the recall. The remedy for the recall was not yet available. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. Neither the dealer nor the manufacturer had yet been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 2,000.
The contact owns a 2026 Hyundai Palisade. The contact stated that while the vehicle was parked, the anti-pinch protection feature was inoperative and failed to identify that the seat was occupied. The contact’s grandson accidentally hit an unknown button and was squished by the seat. The failure caused emotional distress to her grandson. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: (AWAITING1); Manufacturer Recall Number: 296 (Structure, Electrical System) however, the part to do the recall repair was not yet available. The vehicle was not taken to a dealer, however, a dealer was contacted and confirmed that the remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 800.
The 2nd and 3rd row power-folding seats in my 2026 Hyundai Palisade do not detect the presence of a person or object when automatically folding. The seats continue to fold even if someone is sitting on the seat, creating a serious entrapment and injury risk and even death, especially for children. I reported this safety concern multiple times to the selling dealer (Hyundai of Kirkland), but they stated they could not disable the auto-fold function or provide a fix. Hyundai has now issued Recall 296 related to this defect after a reported child fatality, which confirms the safety risk I previously raised. I purchased this vehicle to transport my newborn child and this defect creates a severe safety hazard. I am filing this complaint to document the issue and the lack of a timely remedy.
Small rock chip in windshield and the next day when turning on the defrost a long crack formed that is approximately 10-12 inches. The windshield is very flimsy and driving with a cracked windshield is a safety issue. The dealer confirmed that several others have called with windshield repairs and that they don't do the work themselves and told me to call safelite.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2026 Hyundai Palisade → · Every Palisade year → · How the figures are calculated →