WHEN DRIVING DURING HEAVY RAIN ON THE EXPRESSWAY THE CAR BEGINS TO FISHTAIL OUT OF CONTROL. IT FORCES THE DRIVER TO DROP THEIR EXPRESSWAY SPEED TO ABOUT 45 MILES PER HOUR. ALL THE OTHER TRAFFIC CONTINUES TO PASS BY SAFELY AT SPEEDS OF 60 TO 65 OR MORE. THIS IS A DEFINITE SAFETY ISSUE. WHEN IT BEGAN, I WAS NEARLY REAR-ENDED BY A SEMI WHEN I WAS FORCE TO DRIVE SLOWLY IN THE RIGHT LANE AT ONLY 40 TO 45 IN A 70 MPH ZONE. IF I DARED TO EVEN TRY TO GO ANY FASTER THE CAR WOULD BEGIN FISHTAILING. NONE OF THE OTHER TRAFFIC HAD ANY ISSUE GOING FASTER, AND I NEVER EXPERIENCED THIS IN THE 2013 GENESIS I HAD PREVIOUSLY. I HAVE READ OF SIMILAR COMPLAINTS AND HAVE BEEN TOLD THAT THE CAR IS REACTING TO ITS FRONT SENSOR BEING 'BLINDED'. THIS IS DEFINITELY A DESIGN FLAW, AND THERE DOES NOT APPEAR TO BE ANY WAY TO DISABLE OR INFORM THE CENSOR TO IGNORE THE PRESENT SITUATION.
2015 Hyundai Genesis complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →
THE FRONT END OF THE VEHICLE IS UNSTABLE DUE TO CONSTANT VIBRATION WHICH IS FELT IN THE FRONT DRIVERS SEAT AND STEERING WHEEL. THE VIBRATION CAUSES THE TIRES ON THE FRONT END TO WEAR PREMATURELY, WHICH COULD LEAD TO BLOWOUTS.
THE HEADLIGHTS, WHETHER IN AUTO-MODE OR ON-MODE, WILL RANDOMLY TURN OFF BY THEMSELVES FOR A COUPLE SECONDS, THEN CYCLE QUICKLY BACK ON AND OFF, BEFORE TURNING BACK ON AFTER A FEW SECONDS. WITHIN A 30MIN DRIVE THIS TYPICALLY WILL HAPPEN AT LEAST ONCE. IT IS SPEED INDEPENDENT; IT WILL OCCUR AT HIGHWAY SPEEDS, DURING REST AT A STOP LIGHT, DRIVING THROUGH A PARKING LOT, THROUGH DARK TWISTING FOREST ROADS, ETC., ETC. SOMETIMES, ALTHOUGH NOT ALWAYS, OPERATING THE TURN SIGNAL WILL INITIATE THE ISSUE. AS DOCUMENTED BY VIDEO, WHEN IN AUTO-MODE AND THE SITUATION OCCURS, THE "LIGHT-MODE" DASH DISPLAY WILL QUICKLY ALTERNATE BETWEEN OFF AND AUTO AS THE LIGHTS THEMSELVES CYCLE OFF AND ON. IT IS EXTREMELY DANGEROUS FOR A DRIVER AND ALSO SURROUNDING VEHICLES, AS ALL EXTERIOR LIGHTING IS LOST AND THE VEHICLE GOES DARK.
HYUNDAI IS TELLING ME THE PROBLEM WITH TIRE TREAD WEAR IS A PROBLEM WITH THE TIRE MANUFACTURER. THE TIRE MANUFACTURER IS TELLING ME THE PROBLEM IS WITH A DESIGN OF THE 2015 GENESIS SEDANS SUSPENSION. INSIDE REAR TIRE WEAR IS EXTREME, AND HAD I NOT COMPLAINED ABOUT VIBRATION AND CABIN SOUND, ULTIMATELY SEEKING PROFESSIONAL HELP IN SEEING THE WEAR AT A TIRE COMPANY, WE MIGHT HAVE VERY EASILY LOST OUR LIVES. LOOK AT 2015 HYUNDAI GENESIS BLOWOUTS / SAUDI ARABIA. MANY, MANY POSTS ON-LINE ABOUT THIS TIRE WEAR HAPPENING HERE IN THE U.S. OUR MICHELIN TIRES ARE WARRANTED TO 45 K MILES, WE WERE ADVISED BY OUR CARS DEALER (HYUNDAI OF EVANSVILLE) TO REPLACE AND ALIGN THE 4 WHEELS, AT A LARGE COST, THIS IS AT 22,914 MILES ! RABEN TIRE, A MICHELIN DEALER, HERE IN EVANSVILLE TELLS ME THE CAR MAY VERY WELL HAVE A SUSPENSION-ALIGNMENT PROBLEM. IT WILL COST US OVER $1000.00 TO BE SAFE FOR A WHILE WITH TIRE REPLACEMENT AND ALIGNMENT. HYUNDAI WILL NOT EVEN GIVE US THE SATISFACTION OF A RETURN CALL. IT IS A BLATANT CASE OF 'DAVID VS GOLIATH' ! EXTREME CABIN SOUND @ 45 TO 50 MPH, AS WELL AS SEAT AND STEERING WHEEL VIBRATION WHILE IN MOTION, UP THROUGH HIGHWAY SPEEDS.
MY VEHICLE SHOWED SOLID CHECK ENGINE LIGHT WHILE I WAS ON 101 FREEWAY AND AFTER EXITING TO CITY ROAD I COULD PARK AND READ THE ERROR CODE "P0880 POWER INPUT TO TCM", I REPORTED THE ISSUE TO HYUNDAI DEALER AND THEY DIAGNOSED THE ISSUE AS INTERNAL TCM DEFECT. DEALER REPLACED THE TCM BUT THAT COULDN'T FIX THE PROBLEM. AND THEY JUST RELEASED THE CAR AS IS. AFTER A SHORT WHILE MY CAR HAD BECOME UNABLE TO REVERSE, AND WHEN SET THE GEAR TO REVERSE, MY CAR MOVES FORWARD TO MAKE A VERY LIFE THREATENING. I CALLED HYUNDAI CORPORATE OFFICE BUT THEY DIDN'T HELP. NOW, I CANNOT DRIVE MY CAR BECAUSE IT IS UNSAFE AND BECAUSE BECAUSE I'M NOT A MECHANIC TO DIAGNOSE THE PROBLEM WHILE THE DEALER AND THE CORPORATE DON'T HELP. I FOUND OUT THAT THE MODEL OF MY CAR IS A SUBJECT TO RECALL FOR GEAR PROBLEM WHICH IS EXACTLY WHAT I FACE NOW. IT SEEMS THAT BOTH OF THE DEALER AND THE CORPORATE OFFICE ARE AWARE OF THE ISSUE IN THIS PARTICULAR MODEL BUT THEY DID NOT EVEN MENTIONED IT TO ME UNTIL I FOUND IT BY MYSELF. A CAR LIKE THAT IS UNSAFE FOR ME TO DRIVE BECAUSE IT RUNS FORWARD ONLY EVEN WHEN THE GEAR IS REVERSE AND IF STOPS I CANNOT EVEN PUSH IT BACKWARDS. A CAR WITH THIS DEFECT IS DANGEROUS FOR MY COMMUNITY. PLEASE HELP TO FORCE THAT COMPANY EITHER REPLACE THE CAR FOR ME, REPURCHASE OR REPAIR IT TO FULL OPERATIONAL STATUS..
PASSENGER SIDE FRONT SIGNAL LIGHT KEEPS GOING OUT. HAS REPLACED 7 TIMES SINCE OWNING THIS CAR.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE THE VEHICLE WAS PARKED, THE SHIFTER FAILED TO MOVE OUT OF GEAR. ALSO, WHEN SWITCHING GEARS, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V097000 (ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING), BUT THE REPAIR DID NOT CORRECT THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 11669773. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MY CAR WAS PERFECTLY OPERATIONAL BUT SUDDENLY DURING REGULAR DRIVING ON THE 101 HIGHWAY IT SHOWED SOLID CHECK ENGINE SIGN. I CHECKED THE ERROR AND IT READ P0880 I HAD TAKEN MY CAR TO THE HYUNDAI DEALER (KEYS) WHERE THEY DIAGNOSED IT AS TCM INTERNAL FAILURE AND RECOMMENDED CHANGING THE TCM AFTER PAYING FOR THE PART AND INSTALLATION ($994.00 AND $162.00 FOR DIAGNOSIS) THE DEALER INSTALLED THE PART AND CAME BACK TO INFORM ME THAT THE ISSUE PERSISTS AFTER PART'S INSTALLATION AND THAT THEY ARE GOING TO WORK WITH THE ELECTRICITY TO FIX THE PROBLEM. DEALER INFORMED ME THAT THEY SHALL WORK ON THE CIRCUITS BUT NOT WITH ANY TRANSMISSION PROBLEM. AS THIS ISSUE HAPPENED WITH REGULAR USE, I BELIEVE IT TO BE MANUFACTURING ISSUE THAT MUST BE CARRIED OUT AND FIXED BY HYUNDAI.
NHTSA CAMPAIGN NUMBER 16V575000 - MY HYUNDAI IS EXPERIENCING THE EXACT SAME SYMPTOMS THAT IS PORTRAYED IN THE CAMPAIGN NUMBER I HAVE LISTED. I HAVE TAKEN IT TO A HYUNDAI DEALERSHIP MULTIPLE TIMES AND HAVE BEEN TOLD THAT THEY ARE UNAWARE OF WHAT THE ISSUE IS OR HAVE "ATTEMPTED" TO FIX THE ISSUE YET IT STILL OCCURS. NOW, BECAUSE I HAVE JUST SURPASSED MY WARRANTY, THE HYUNDAI DEALERSHIP IS MAKING ME PAY FOR ALL DIAGNOSTICS AND FIXES. MY VIN, HOWEVER, DOES NOT SHOW THAT THIS WAS A PART OF THIS RECALL. ALL OF MY WARNING INDICATORS ILLUMINATE. MY STEERING BECOMES TIGHT. MY BACKUP CAMERA WILL NOT WORK. AND MY SPEEDOMETER AND TACHOMETER WILL GLITCH AND NOT ACCURATELY DISPLAY MY SPEED OR RPMS. ALL INDICATORS INSIDE THE LCD SCREEN WILL SHOW ME THAT I HAVE A MALFUNCTION. THIS INCLUDES MY PASSENGER SEAT BELT, MY LANE KEEP ASSISTANCE, MY AUTONOMOUS EMERGENCY BRAKING, MY TIRE PRESSURE, MY ENGINE LIGHT, AS WELL AS MY BLINKERS NOT PROPERLY ILLUMINATING OR MAKING ANY SOUND WHEN TURNED ON. THIS WILL OCCUR FROM TIME TO TIME AND IS NOT ALWAYS CONSTANT. IT WILL ALSO OCCUR AT RANDOM, WHETHER I AM DRIVING, STATIONARY, OR IF I HAVE JUST TURNED MY CAR ON FOR THE FIRST TIME OF THE DAY. I HAVE VIDEOS AND PICTURES OF THESE EVENTS OCCURRING.
RIGHT DAYTIME RUNNING LIGHT/TURN SIGNAL REPLACED TWICE WITHIN 6 MONTHS. BOTH TIMES WAS WORKING WHEN VEHICLE WAS PARKED, STOPPED WORKING NEXT TIME VEHICLE WAS DRIVEN. BOTH TIMES, THE CAR HAD BEEN DRIVEN ON BOTH CITY STREETS AND HIGHWAYS BEFORE BEING PARKED OVERNIGHT.
AT NIGHT WHEN HEAD LIGHTS ARE ON AND BLINKER IS USED, WHEN THE BLINKER IS PUT ON OR WHEN THE TURN IS COMPLETED AND THE BLINKER GOES OFF, THE HEADLIGHTS GO OFF FOR 3-5 SECONDS. THIS HAS ALSO HAPPENED WHEN BLINKER IS NOT USED WHILE DRIVING ALL HEADLIGHTS WENT OFF FOR 3-5 SECONDS. IT IS MORE PREVALENT WHEN BLINKER IS USED. IT HAPPENED TWICE ON MY COMMUTE TO WORK THIS MORNING. I PUT TODAYS DATE ON THIS COMPLAINT, BUT IT HAS HAPPENED MULTIPLE TIMES.
DURING START-UP WHILE STATIONARY, CAR RANDOMLY EXPERIENCED A FULL LOSS OF ELECTRICAL POWER RENDERING THE WHOLE CAR INOPERABLE AND REQUIRING A TOW TRUCK. UPON TOW TRUCK ARRIVING AT DESTINATION, CAR WAS RUNNING. HIGHLY UNSAFE. OCCURRED ON 7/2/2018 AND 7/19/2018 TO DATE.
LOSS OF AIR FROM TIRES. SIDEWALL CRACKING WITH COMPLETE SHREDDING OF TIRE SURFACE LEADING TO EMERGENT STOP WHILE DRIVING ON HIGHWAY.
HEADLIGHTS WILL GO OUT WITHOUT WARNING. THIS HAS NOW HAPPENED ON 6 DIFFERENT OCCASIONS, 5 OF WHICH I WAS TRAVELING ON RURAL ROADS WITH NO STREETLIGHTS. DURING THE DAY, THE LIGHT DIAGRAM BOX WHICH SHOWS IF YOUR LIGHTS ARE IN AUTOMATIC, DRL OR MANUAL MODE CYCLES THROUGH. IN ADDITION, I AM CONSTANTLY REPLACING TURN SIGNAL BULBS. THIS IS A SAFETY ISSUE AS IT IS EXTREMELY DANGEROUS. I HAVE CONTACTED HYUNDAI OVER 60 TIMES AND THEY HAVE EXPRESSED NO INTEREST IN REPAIRING THE PROBLEM. THEY KNOW THAT IT IS THE MULTI FUNCTION SWITCH CAUSING THE ISSUE. THIS HAS BEEN ACKNOWLEDGED VIA THE DEALERSHIP'S CONVERSATION WITH HYUNDAI. IT'S IMPORTANT TO REPORT THIS IF YOUR VEHICLE IS AFFECTED, TO HIGHLIGHT THE FREQUENCY OF THIS DEFECT.
I WAS DRIVING NORTHBOUND ON I-295 IN WASHINGTON, DC WHEN MY CHECK ENGINE LIGHT ILLUMINATED AND THE CAR BEGAN TO SLOW DOWN IN EXTREMELY HEAVY TRAFFIC AND I LOST THE ABILITY TO ACCELERATE. I ATTEMPTED TO ACCELERATE IN ORDER TO GET MY VEHICLE OFF THE BUSY HIGHWAY AND TO A SAFER LOCATION, BUT I WAS NOT ABLE TO GO MORE THAN A FEW METERS. IT WAS FORTUNATE THAT I WAS NOT SERIOUSLY HURT OR KILLED. THIS IS CLEARLY A SERIOUS SAFETY ISSUE AND I AM SURPRISED THAT THERE HAS NOT BEEN A RECALL TO FIX THIS PROBLEM, ESPECIALLY CONSIDERING THAT IT APPEARS TO BE SOMETHING THAT HAS BEEN HAPPENING TO MANY HYUNDAI VEHICLES FOR SOME TIME NOW. AFTER MORE THAN ONE (1) HOUR, I WAS RESCUED BY A TOWING COMPANY THAT LEFT MY CAR AT THE DEALERSHIP. THE DEALERSHIP HAS DISCOVERED THAT I REQUIRE AT LEAST A THROTTLE BODY ASSEMBLY TO REPAIR THE ISSUE AND HAS ORDERED THE PARTS WHICH MEANS THAT I AM RENTING A CAR UNTIL THE REPAIRS ARE MADE (THE PART WILL TAKE SEVERAL DAYS TO BE DELIVERED). AFTER THE THROTTLE BODY ASSEMBLY IS INSTALLED, THE DEALERSHIP WILL RESCAN TO SEE IF THAT ELIMINATES SOME OF THE OTHER CODES THAT WERE DISCOVERED.
FRONT INSIDE DOOR LOCK SWITCH (DRIVER'S SIDE) REMAINS IN THE UNLATCHED POSITION WHEN I ATTEMPT TO LOCK DOOR VIA LOCK BUTTON FROM INSIDE OF CAR OR VIA KEY FOB FROM THE OUTSIDE OF THE CAR. ALL OTHER DOORS (FRONT PASSENGER, LEFT REAR, RIGHT REAR) LOCK JUST FINE. HAZARD: THE DOOR MAY NOT BE IN THE LOCKED POSITION AND MAY OPEN WHILE THE VEHICLE IS IN MOTION, POSSIBLY RESULTING IN INJURY TO THE DRIVER.
THIS CAR LOSES CONTROL ON ICE COVERED ROADS, AND HAS HAPPENED NUMEROUS TIMES. THE CAR APPEARS TO BE OVER CORRECTING WHEN ROADS ARE ICE COVERED. THE REAREND OF THE CAR BEGINS TO SLIP FROM SIDE-TO-SIDE BEGINNING AT SPEEDS OF AROUND 40/45 MPH. THE PROBLEM IS, IT DOES NOT HAPPEN ALL THE TIME. IT IS LIKE THERE IS SOMETHING WRONG WITH A STABILITY MODULE OR SOMETHING. DEALER SAY THERE IS NOTHING THEY CAN DO UNLESS THEY CAN RECREATE THE PROBLEM. A VERY SCARY SITUATION WHEN IT OCCURS.
2015 HYUNDAI GENESIS. CONSUMER WRITES IN REGARDS TO PREMATURE TIRE FAILURE. *LD THE CONSUMER STATED THE TIRES WERE WORN OUT AT 19,000 MILES. *JS
MULTI-FUNCTION HEADLIGHT SWITCH (CONTROL STALK) IS DEFECTIVE AND CAUSES LOW-BEAM HEADLIGHTS TO FLASH INTERMITTENTLY OR TURN OFF FOR A SHORT PERIOD TIME (3-5 SECONDS) WHEN USING TURN SIGNAL (RIGHT OR LEFT). THIS EVENT OCCURS WHILE CAR IS MOVING, SPEED DOES NOT MATTER. HEADLIGHT FLASHING OCCURS AT ALL SPEEDS.
THE PANORAMIC SUNROOF HAD EXPLODED WHEN I WAS DRIVING ON EXPRESSWAY ABOUT 60 MPH. IT WAS A VERY LOUD NOISE AND LUCKILY NO CARS WERE AROUND. WE TOOK EXIT AND FOUND OUT THAT PART OF THE ROOF BLOWN AWAY AND THE REMAINING GLASS SHATTERED. LUCKILY NO INJURIES AS SUNROOF'S SHADE GUARD PROTECTED US FROM THE BITS OF GLASS. I DROVE SLOWLY TO THE HYUNDAI DEALER WHERE I LEASED THE CAR. EVEN THOUGH THIS GENESIS UNDER FULL WARRANTY, DEALER (HYUNDAI MOTORS) REFUSED TO COVER THIS UNDER WARRANTY. I DO NOT UNDERSTAND WHY THIS HAPPENED. WE HAVE NOT OPENED THE SUNROOF FOR A LONG TIME. THERE MUST BE A DESIGN DEFECT. THIS IS REALLY A SAFETY CONCERN. AUTO MAKERS SHOULD RECALL BEFORE PEOPLE SUFFER SERIOUS INJURIES. *BF *TR
IN 2016 I BOUGHT A 2015 HYUNDAI GENESIS WITH CONTINENTAL PRO CONTACT. THIS WAS A NEW CAR WITH 1,565 MILES ON IT. IN LESS THAN A YEAR I NOTICE THE SIDE WALL ON THE FRONT TIRE HAD A BULGE IN IT. THE DEALER WOULD NOT REPLACE THE TIRE FOR FREE BUT OFFERED A DISCOUNT ON ANOTHER TIRE. I TOOK THE CAR IN TODAY FOR SERVICE AND THEY FOUND A BULGE IN THE SIDE WALL OF THE REAR TIRE. THE FIRST TIRE ONLY HAD 14,466 MILES I'M CURRENTLY AT 21,711 MILES. I'M GOING TO REPLACE THEM ALL BUT THINK THEY SHOULD BE RECALLED. OH AND WHEN CHECKED THE DOT # ,THREE OF THE TIRE DID NOT HAVE THE FOUR DIGIT DATE. ONLY ONE HAD THE WHOLE NUMBER AFFE WC85 2115.
SAME ISSUE AS MANY OTHERS. DRIVING AT A MEDIUM SPEED & ALL OF A SUDDEN THE RPM'S RACE UP & WHEN THE TRANSMISSION SHIFTS IN IT BANGS VIOLENTLY LIKE EITHER SOMEONE HIT YOU OR YOU HIT A REALLY DEEP POTHOLE. WHENEVER I TAKE IT IN FOR MAINTENANCE I ASK THEM IF THEY'VE HEARD ANYTHING ABOUT THE ISSUE & IT'S ALWAYS NO. AND SINCE WE CAN'T REPRODUCE THE ISSUE ON THE FLY THERE'S NOTHING TO LOOK AT. IF HYUNDAI DOESN'T COME UP WITH AN ANSWER SOON I'M GOING TO DUMP IT, IT'S POTENTIALLY DANGEROUS WHEN IT LEAPS FORWARD.
I TOOK MY CAR TO DEALER DUE TO EXCESSIVE NOISE IN FRONT OF CAR WHEN DRIVING. I THOUGHT IT WAS A WHEEL BEARING NOISE. DEAL,ER SAYS NOISE IS DUE TO TIRE WEAR. CAR ONLY HAS 40,700 MILES AND THERE WAS A RECALL AT AROUND 12,000 MILES WHEN HYUNDAI REPLACED ALL FOUR TIRES WITH MICHELIN TIRES "DUE TO COMPLAINTS OF EXCESSIVE ROAD NOISE". MY CAR HAS BEEN REGULARLY SERVICED AT HYUNDAI DEALERS. I TOLD THE DEALER THAT IT WAS IMPOSSIBLE FOR MICHELIN TIRES TO WEAR OUT IN LESS THAN 28,000 MILES. I BELIEVE THE CAR HAS A SUSPENSION DESIGN PROBLEM. THE DEALER REFUSED TO DO ANYTHING ABOUT IT. I CALLED THE HYUNDAI FACTORY LINE (DEALER GAVE ME PHONE NUMBER). FACTORY REP TOLD ME I WOULD BE CONTACTED WITHIN A WEEK BY FACTORY REGIONAL MANAGER. I HAVE NOT BEEN CONTACTED YET. I BELIEVE THE CAR HAS A SUSPENSION GEOMETRY OR DESIGN PROBLEM IN THE FRONT END OF CAR. NO NEW CAR WITH LESS THAN 28,000 MILES SHOULD WEAR OUT A SET OF TIRES UNLESS SOMETHING IS WRONG WITH THE DESIGN OR GEOMETRY. THE FACT THAT HYUNDAI RECALLED THE CAR WHEN NEW (ONLY 12,000 MILES) TO REPLACE THE TIRES TELLS ME THEY KNOW SOMETHING IS WRONG.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO ACCELERATE WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DENNIS HYUNDAI OF DOUBLIN, 2441 BILLINGSLEY ROAD, COLUMBUS, OH 43235), BUT THE FAILURE COULD NOT BE DUPLICATED OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. *LN CONSUMER HAS DETAILING 4 EPISODES WHICH ARE LITERALLY LIFE-THREATENING IN NATURE. CAMSHAFT POSITION SENSOR CODE MALFUNCTION AND PLAN TO REPLACE IT UNDER WARRENTY. MOST OF THE SIMILAR EPISODES WERE REPORTED TO BE DUE TO A FAULTY THROTTLE POSITION SWITCH (TPS) AND THE RECOMMENDATION WAS TO REPLACE IT WITH AN UPDATED POSITION SWITCH. UPDATED 9/12/18*JB
THE FRONT TURN INDICATOR BULBS BLOW OUT FREQUENTLY, CREATING A SIGNIFICANT SAFETY ISSUE. THIS IS BECAUSE THE MANUFACTURER COMBINED THE DRL AND TURN INDICATOR FUNCTIONS INTO THE SAME BULB, USING ONE FILAMENT OF A 2357 FOR BOTH FUNCTIONS. IT IS ALSO NOT POSSIBLE TO REPLACE THE BULBS WITH A LONGER-LIFE ALTERNATIVE, SUCH AS A LED REPLACEMENT, SINCE THE CAR REFUSES TO RECOGNIZE THE LED BULBS. THEREFORE, MANY GENESIS OWNERS END UP REPLACING THESE BULBS AS OFTEN AS MONTHLY, OR EVEN BI-WEEKLY. THE FAILURES OF THESE INDICATOR BULBS ARE UNPREDICTABLE, AND THE PROBLEM SHOULD NEVER HAVE HAPPENED, SINCE THE IDENTICAL CAR IN CANADA USES THE EXISTING "EYEBROW" LIGHTS FOR DRL AND THEREFORE THE 2357 FRONT BULBS ARE NOT SUSCEPTIBLE TO FREQUENT UNPREDICTABLE FAILURE.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT EXPERIENCED A LOSS OF STEERING AND BRAKE FUNCTIONALITY. VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WITH AN EXCESSIVE AMOUNT OF EFFORT. THE VEHICLE OPERATED NORMALLY AFTER IT WAS RESTARTED. STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA) DIAGNOSED THAT A RODENT HAD EATEN THE WIRING IN THE VEHICLE AND IT WOULD NEED TO BE REPLACED. THE CONTACT STATED THAT THIS WAS THE SECOND OCCURRENCE OF THE SAME FAILURE. UPON RESEARCH,THE CONTACT FOUND THAT THE VEHICLE USED SOY COATED WIRING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,837.
POOR ILLUMINATION AT NIGHT WITHOUT USING THE BRIGHTS. UNABLE TO SEE A SAFE DISTANCE IN FRONT OF YOU.
COMBINATION DAYTIME RUNNING LIGHT/TURN INDICATOR/SIGNAL FREQUENT FAILURE/BURNOUT
ON JUNE 2, 2017, I WAS ATTEMPTING TO PARK MY VEHICLE IN A PARKING STALL AT A MINIMUM SPEED OF 5-8 MPH. SUDDENLY, THE ENGINE REVVED UP, INSTRUMENT PANEL FLASHED AND RADIO CHANGED STATIONS. WHEN TRYING TO BRAKE THE CAR, THE BRAKES DID NOT ENGAGE AND I SUBSEQUENTLY HIT A WALL. THE AIRBAGS DID NOT DEPLOY. WHEN THE EALER CAME TO GET THE CAR, THE INDIVIDUAL PICKING UP THE CAR INDICATED SOMETHING WAS WRONG WITH THE BREAKING MECHANISM. HOWEVER, THE DEALER AND MANUFACTURER SAYS NOTHING WAS WRONG WITH THE CAR BUT WON'T PROVIDE THE DETAILS OF THE REPORT.
I HAD BEEN DRIVING ON 50 MPH ON LA PACIFIC COAST HIGHWAY AND SLOWED DOWN TO STOP AT A TRAFFIC LIGHT. AFTER I PRESSED MY BREAK AND MY CAR FULLY STOPPED, THE VEHICLE STARTED MOVING FORWARD WHILE MY BREAK WAS PRESSED FULLY DOWN AND AS A RESULT I HIT THE TRUCK FRONT OF ME FROM THE BACK TO LOOK VERY MUCH AS MY FAULT, WHILE IT WAS THE VEHICLE'S ISSUE WITH THE BREAK
I WAS ATTEMPTING TO MAKE A LEFT TURN INTO TRAFFIC WHEN SEVERAL DASHBOARD INDICATORS WENT OFF AND THE POWER STEERING SHUT DOWN. MY FAMILY AND I WERE ALMOST HIT BY ON COMING TRAFFIC! IN SECONDS I WAS FACED WITH HAVING TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO GET IT TO WORK CORRECTLY AND GET OUT OF THE ROAD. GOT HOME AND PARKED IT OVER NIGHT AND THE NEXT DAY THE SAME THING HAPPENED AGAIN WITH STEERING AND INSTRUMENT CLUSTER. I ABSOLUTELY DO NOT FEEL SAFE IN THIS VEHICLE! 2015 GENESIS 5.0
WHILE GRADUALLY ACCELERATING FROM 20 THROUGH 40 MILES AN HOUR, THE ENGINE WILL REV TO APPROXIMATELY 6000 RPM. DURING THAT HI REV, THE CAR WILL NOT INCREASE IN SPEED (LIKE IT'S IN NEUTRAL) THEN AFTER APPROXIMATELY 5 SECONDS, THERE IS A LOUD BANG NOISE IN THE CAR LURCHES FORWARD AND RAPIDLY ACCELERATES. IT FEELS AS IF I WERE HIT IN THE BACK BY ANOTHER CAR. THIS HAS HAPPENED TWICE IN THE 1 1/2 YEARS THAT I HAVE OWNED THE CAR. SINCE IT IS A VERY INTERMITTENT AND UNPREDICTABLE PROBLEM. EVEN THOUGH I'VE BROUGHT THE CAR INTO THE DEALER TWICE, THEY'VE BEEN UNABLE TO FIND ANY DEFECT. THIS IS CLEARLY A SAFETY DEFECT. I THINK, LIKELY SECONDARY TO SOME TRANSMISSION ISSUE. THE DEALER AND FACTORY SAY THERE'S NOTHING ELSE THEY CAN DO. UNLESS THEY HAVE PERSONALLY EXPERIENCED THE PROBLEM THEY WILL NOT DO ANYTHING. I EXPLAINED TO THEM THAT EVEN IF THEY TOOK THE CAR ON A SIX-MONTH TEST DRIVE, IT MIGHT NOT HAPPEN AT ALL. WHEN IT DOES HAPPEN, HOWEVER, IT IS TERRIFYING AND DANGEROUS.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH HANKOOK VENTUS S1 NOBLE 2 TIRES, SIZE: 245/45R18. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V864000 (TIRES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM BRUNSWICK (5400 ALTAMA AVE, BRUNSWICK, GA 31525 (912) 231-4453) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WOULD CALL THE CONTACT BACK; HOWEVER, THE CONTACT DID NOT RECEIVE A RESPONSE IN TEN WEEKS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ELECTRONIC GREMLINS PERIODICALLY HIT. -AT RANDOM TIMES THE FRONT OR REAR SENSORS DON'T "SEE" OBJECTS. I HAVE KISSED BUMPERS WITH ANOTHER CAR WHEN NEITHER OF US SAW THE OTHER, AND MY GENESIS FAILED TO SEE. IT'S ALLOWED ME ON AT LEAST TWO OCCASIONS TO PULL TOO CLOSE TO OBJECTS IN FRONT. -WORSE, THERE ARE RANDOM EPISODES WHERE THE ADAPTIVE CRUISE CONTROL FAILS TO SEE TRAFFIC IN FRONT OF IT. NUMEROUS TIMES WE HAVE NARROWLY MISSED COLLISIONS WHEN WE HAD TO QUICKLY AND FORCEFULLY APPLY BRAKES. I'VE EXPERIENCED THIS AS HAS MY WIFE AND MORE IMPORTANTLY CLIENTS! -THE SELF-RETRACTING MIRRORS FREQUENTLY TO NOT WORK PROPERLY AND WE HAVE TO MANUALLY OVERRIDE.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. WHILE DRIVING 40 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE FAILURE CAUSED THE INSTRUMENT PANEL LIGHTS TO SHUT OFF AS WELL. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED ON ANOTHER OCCASION. THE CONTACT STATED THAT THE AIR BAGS WERE REPLACED IN 2015. THE VEHICLE WAS TAKEN TO MITSUBISHI POTAMKIN OF MANHATTAN, NEW YORK WHERE THE HEADLIGHT FAILURE COULD NOT BE DUPLICATED; THEREFORE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WITH THE AIR BAG, BUT NOT THE HEADLIGHTS. THE FAILURE MILEAGE WAS 11,717.
THE DEALERSHIP REPLACED THE ORIGINAL TIRES ON OUR 2015 HYUNDIA GENISIS 5.0 WITH CONTIPROCONTACT TIRES DUE TO A RECALL ON THE ORIGINAL HANKOOK TIRES IN JUNE 2016. SINCE THEN WE HAVE REPLACED , ON SIX DIFFERENT ACCATIIONS,ONE OF THE TIRES .THE FIRST TWO, ONE FRONT AND ONE REAR ,WERE BECAUSE OF BUBBLES ON THE SIDEWALL. THE NEXT ONE WAS FROM TREAD SEPERATION ON A REAR TIRE, AND THE LAST TWO ,WERE FRONT TIRES, BOTH FROM BLOW OUTS, AFTER HITTING SMALL POTHOLES AT LOW SPEEDS ON TWO DIFFERENT ACCATIIONS. I HAVE NEVER HAD PROBLEMS LIKE THIS BEFORE,AND I HAVE BEEN DRIVING FOR OVER 50 YEARS. I THINK THESE TIRES ARE DEFECTIVE AND DANGEROUS.SOME ONE NEEDS TO DO SOMETHING BEFORE PEOPLE START GETTING HURT OR EVEN KILLED FROM THEM.
THIS IS AN ONGOING SAFETY ISSUE THAT I'VE TRIED TO GET THE DEALERSHIP TO ADDRESS. FROM A STOP OR SLOW IDLE, THE ENGINE EXHIBITS ACCELERATION HESITATION. THIS HESITATION LASTS UP TO 2 SECONDS AND WHEN TRYING TO MERGE INTO TRAFFIC HAS NEARLY RESULTED IN ACCIDENTS NUMEROUS TIMES. I BELIEVE A HYUNDAI WHISTLE-BLOWER CAME FORWARD RECENTLY TO EXPOSE THIS ONGOING ISSUE BUT HYUNDAI HAS YET TO ADDRESS IT.
I WAS DRIVING AND CAR SHUT OFF ENGINE ITSELF AND GET UNRESPONSIVE IN TRAFFIC. I PUSH BRAKE AND PUT CAR IN PARKING THEN I PUSH START BOTTOM AND CONTINUE DRIVING. THE CAR IS JUST 11264. I WANT TO KNOW IF HYUNDAI IS GOING TO RECALL THIS CAR BECAUSE A FRIEND OF MINE HAVE SAME CAR AND HAPPEN SAME THING.
INTERMITTENT PROBLEMS WITH HEADLIGHTS GOING OFF AND ON (CYCLING THROUGH THE OPTIONS) WHEN USING TURN SIGNAL. VERY DISTRACTING WHEN DRIVING AT NIGHT, YOU TRY TO MAKE A TURN, ENGAGE THE TURN SIGNAL AND THE HEADLIGHTS GO OFF AND BACK ON, AND OFF AGAIN AND ON AGAIN...
WHILE HEADLAMP SWITCH IS IN AUTO POSITION THE HEADLIGHTS WILL RANDOMLY BLINK OUT OR CYCLE THROUGH THE LIGHTING OPTIONS AFTER USING THE TURN INDICATOR. MOST RECENTLY WHILE OUR DAUGHTER WAS DRIVING IT CYCLED FROM AUTO --> DRIVING LIGHTS-->ON-->OFF 3 TIMES WITHIN A BLOCK AFTER SIGNALING AND MAKING A LEFT TURN ON A CITY STREET. VERY DISORIENTING AND CLEARLY A SAFETY ISSUE, PARTICULARLY IN RURAL AREAS WHERE STREET LIGHTING IS MINIMAL. ISSUE IS IMPOSSIBLE TO DUPLICATE DUE TO ITS RANDOMNESS SO THE DEALER ASSUMES THERE IS NO PROBLEM. THEY HAVE STOPPED ISSUING PAPERWORK ON OUR VISITS FOR THE PROBLEM SO THERE IS NO RECENT PAPER TRAIL. I BELIEVE THERE IS A SHORT IN THE TURN SIGNAL LEVEL OR TURN SIGNAL MODULE AS THE ISSUE ALWAYS OCCURS AFTER THE TURN SIGNAL IS USED.
PANORAMIC SUN ROOF BINDING ON CLOSING. AT TIMES IT WILL RETRACT AS IF THERE IS AN OBSTRUCTION. THERE IS ALSO A CREAKING NOISE WHILE THE VEHICLE IS IN MOTION
ON THREE OCCASIONS IN THE PAST WEEK I LOST ALL ABILITY TO BRAKE. THE PEDAL WOULD GO TO THE FLOOR AND THE ONLY WAY TO STOP THE VEHICLE IS TO ENGAGE THE ELECTRONIC PARKING BRAKE. ON TWO OF THOSE OCCASIONS THE CAR ONLY STOPPED WHEN HITTING A SNOW/ICE BANK. WHEN DEPRESSING THE BRAKE PEDAL, A LOUD AIR PRESSURE RELEASE SOUND WOULD EMIT. HAD VEHICLE TOWED TO DEALER BUT THEY WERE UNABLE TO DUPLICATE THE ISSUE SO NOTHING WAS REPLACED. NOW I HAVE TO DRIVE THE VEHICLE AND HOPE I DON'T CRASH INTO SOMETHING.
LOT OF NOISE ON FRONT OF SUNROOF (RATTLE).
WHILE DRIVING AT ABOUT 75MPH ON MASSACHUSETTS TURNPIKE NEAR PALMER, MA AT APPROX. 4:30PM ON MARCH 8, 2017 THE SUNROOF EXPLODED. THERE WAS NO WARNING AND NO SOUND PRIOR TO EXPLOSION OF ANYTHING HITTING THE GLASS. I PULLED TO THE SIDE OF THE ROAD AND CALLED HADDAD HYUNDAI IN PITTSFIELD, MA TO REPORT PROBLEM AND ARRANGE FOR REPAIR. NO INJURIES.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING NEAR THE ENGINE. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 268.
WHILE IN PARK MY CAR SHIFTS IN REVERSE, THE GEAR DOES NOT VISIBLY GO IN THE REVERSE POSITION BUT THE CAR STARTS ROLLING IN REVERSE. YOU CAN FEEL THIS HAPPEN. ALSO WHILE AT A STOP LIGHT I FELT THE CAR JERK I HAD MY FOOT ON BREAK. ALSO CAN SMELL MOISTURE EVEN WHEN WINDOWS ARE CLOSED.
THE VEHICLE BRIEFLY SHUT DOWN ON ITS OWN FOR NO APPARENT REASON WHILE IN MOTION AT RATE OF 25MPH AT NIGHTTIME, THE VEHICLE TURNED BACK ON A SECOND LATER AS IF NOTHING HAPPENED. THE CAUSE OF THE SHUT DOWN IS UNKNOWN AND COULD HAVE CAUSED AN ACCIDENT HAD I NOT BEEN ON AN EMPTY ROAD. WHILE THE VEHICLE WAS OFF, I HAD NO CONTROL OVER POWER STEERING OR ACCELERATING, THE ENTIRE VEHICLE BECAME UNRESPONSIVE WITH THE BOTH THE ENTIRE INSTRUMENT PANEL AND EXTERIOR LIGHTS OFF.
TL* THE CONTACT OWNS A 2015 HYUNDAI GENESIS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 275/35/R19 (NA). THE CONTACT OBSERVED THAT BOTH REAR TIRES WERE DEFLATED. THE CONTACT ADDED AIR TO THE TIRES. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE INSIDE TIRE TREAD SEPARATED FROM THE REAR TIRES. THE VEHICLE WAS TOWED TO THE DEALER FOR A SECOND OPINION AND THE FAILURE WAS CONFIRMED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 26,900 AND THE TIRE FAILURE MILEAGE WAS 17,000. THE DOT NUMBER WAS NOT AVAILABLE.
WATER LEAKING INTO REAR SEAT FLOORING AREA. IT IS NOT PART OF THE RECALLED CARS, BUT HAS IDENTICAL PROBLEMS WITH SIGNIFICANT WATER LEAKING INTO THE CAR.
DEFECTIVE PANORAMIC SUNROOF. HAS FAILED TO BE REPAIRED AND CONSTANTLY CREEKS AND POPS AS IF IT IS GOING TO FLY OFF ROOF. HYUNDAI CORPORATE REPAIRED THE CAR EARLIER THIS YEAR AND REPLACED THE ROOF, BUT IT IS WORSE NOW THAN IT WAS PRIOR TO THE REPAIR. THE ROOF MAKES NOISES AT ANY SPEED.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2015 Hyundai Genesis → · Every Genesis year → · How the figures are calculated →