2015 Hyundai Genesis complaints

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Lights went completely off when I turned my brights off . My traction control and my parking sensors are faulty and car smells like it's going to catch fire gets super super hot

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I bought a 2015 Hyundai Genesis G80 and 3 weeks after I had the vehicle the car would not start I’m currently without a vehicle a possibly a job I need help with the situation I called their dealer they told me not to bring it to them because there was nothing they could do they said now I’m stuck in a bad situation I need help with this .

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid.

Hyundai has failed to issue a timely remedy to this fire hazard. Hyundai has, for the second time in my ownership of same vehicle, recommended parking outside due to risk of fire. This recall has been in effect nearly 4 months.

Engine warning light is showing up constantly, so visited Hyundai dealer, Valencia, but did not do anything. When visiting another repair shop, technician advised it is related to Stater Assembly Safety Recall. Hyundai did not do anything regarding this recall even there is probable fire explosion. It is seriousely worried about this matter. Please help this one. Thank you.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended, after which the contact became aware that the vehicle had no electrical power. No warning lights were illuminated. The vehicle was towed to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 82,000.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

After having repeat brake issues and bringing the brake issues to the attention of the authorized dealer: Steele Hyundai South Loop in Houston, TX. There was no resolution. I visited with the management of Steele Hyundai on March [XXX], 2023. I was in a car accident on March [XXX], 2023 where brake failure occurred. I took the vehicle to Firestone on March [XXX], 2023 for a full inspection. Firestone determined the brakes were not repaired properly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The turn signal lights on both the driver and passenger side frequently goes out/stops working (at least 2-3 times a year per side). This has occurred since I purchased the vehicle in 2015. I have had the lamp housing replaced following a campaign issued by the manufacturer and any other related diagnostics and bulb replacements were done under warranty by the dealership. However, the issue persists due to sockets burning out too quickly as it's recorded by the dealership. I have also contact the Hyundai corporation regarding this several times and opened complaints. Nothing has been done. I have records to show how often the turn signals have had to be replaced over the last 9 years. By now I would've expected this would be a recall (especially with other owners complaining of the same things across the Internet). This is a safety concern because not having reliable turn signals/turn signals going out too soon prevents other drivers from knowing what turn I am about to make while driving. That is a safety concern for me and others who are oncoming in my direction.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000(Electrical System); however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Huffines Hyundai Plano (909 Coit Rd, Plano, TX 75075) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact stated that while attempting to start the vehicle, the vehicle failed to start as intended. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System) for which the VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 87,000.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had failed to start-up. The contact stated that after several attempts, the vehicle started. The contact stated that the vehicle made a clicking sound. The contact stated that the failure had occurred several times; however, now the failure had become permanent. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 105,772. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle the vehicle hesitated. The contact stated after a short wait the vehicle started normally and functioned as needed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 154,000. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Genesis. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I have completed 2 of these recalls through factory Hyundai while stationed in South Korea for military service. I have the paperwork, and I'm trying to get the NHTSA to clear my vin of these two repairs in order to import my vehicle back to the US. Can you please help me?

The contact owns a 2015 Hyundai Genesis. The contact stated that while driving at an undisclosed speed, there was a burning odor on the interior of the vehicle, and the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. After which, the contact was able to drive a short distance however, the failure reoccurred. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. An unknown warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the starter assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V107000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 60,000.

My car spontaneously caught fire while in a parking lot. I had left it for approximately 45 minutes. When I returned and opened the trunk, smoke began pouring out. Frightened, I called 911. The fire department came. When they opened the driver door, much more smoke poured out. My car continued to smoke I believe for a long time. I was ill for several days with headache and asthma as I am a senior and have scarred lungs. A mechanic later determined that the passenger car motor had burst into fire. He said the motor, seat, carpet and seat belt were beyond repair. No warning lights ever came on. After suggesting a buy back of the car in an earlier conversation, the manufacturer said yesterday upon viewing a photo I provided of the burned seat motor that it wasn't that bad. I refuse to keep the car or drive it because it could happen again and it reeks of fire.

The contact owns a 2015 Hyundai Genesis. The contact stated that when she depressed the push-to-start button, the vehicle failed to start. The contact noticed there was water near the battery compartment. The contact removed the water, but the compartment continued to retain water. The battery, oil, and engine warning lights were illuminated. The contact called the local dealer, who informed her about a recall and referred her to the local Hyundai dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified. The failure mileage was unknown.

On [XXX], my vehicle was not starting at all, prompting me to seek professional assistance. Subsequently, the car was towed to a nearby auto shop for a comprehensive diagnostic. The findings indicated that the starter was the root cause of the issue and required replacement. Additionally, a battery replacement was deemed necessary. Coincidentally, on the same day, a recall notice was issued regarding the starter, citing a fire risk associated with the component. In light of the recall notice, the vehicle was relocated from the auto shop to my residence. On [XXX], the car was then towed to the dealership for further investigation and confirmation of the starter diagnostic, as advised by Hyundai corporate by an agent named, Doreen. I contacted Hyundai corporate on Friday, [XXX] , seeking guidance about the starter diagnosis. Their recommendation was to have the car towed to the dealership to validate the starter issue. She stated they will be able to expedite the resolution process at a national level once the dealership confirms the diagnosis. Today, on [XXX], Capitol Hyundai in San Jose, CA, associate by the name of Ali Lee, informed me that the starter was not the culprit; rather, it was identified as a "faulty" new battery installed six months ago. This revelation is disconcerting, especially considering that the car, parked for six days, should not have been able to start if the issue was solely related to the battery, as confirmed by the dealership. This report aims to do

This has been a recurring safety issue problem! The front turn signals repeatedly have indicated on etiher side that the bulb is burned out and hence do not light up nor flash when this occurs. Some folks chalk this up to it is normal for bulbs to burn out so I have been replacing them when this happens. But, a new bulb doesnt always work! It gets to be a game of try this bulb and then that bulb and then sometimes nothing works and I plug the turn signal harness back in and maybe a few days later it starts to work so it is more than a bulb issue and a significant safety issue if folks assume that the turn signal is performing correctly and the oncoming cars dont see any sign that I'm planning on turning. I can put in a new bulb and try adjusting the bulb in its seated position and grab the wires and jiggle to see if there is a short or bad conection and nothing changes the fact that the new bulb is not working. Also the bulbs that arent working appear to be in good working order when looking at the 2 filaments

The contact owns a 2015 Hyundai Genesis. The contact stated while driving through heavy rain, the ABS warning light intermittently appeared on the instrument panel. Recently, the contact stated that the ABS warning light remained illuminated upon starting the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) which was linked to the failure. The dealer and the manufacturer were notified of the failure and confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 30,000.

Oil pressure sensor is faulty and has gone out at ~74k miles. Looking into it, this is a known issue and has been recalled in Korea. The sensor is in the engine block and is a very costly repair. This needs to be recalled in the US!!

The steering wheel frequently locks in position during left or right turns at speeds between 30 and 70 mph. A deliberate effort is required to return the steering wheel to neutral. My Hyundai dealer shop would not diagnose the problem due to the problem being intermittent, despite the car being under the bumper to bumper warranty.

The oil low-pressure warning light is frequently on while the engine is operating from idle to approximately 2,000 rpm. Engine operation is normal, including high performance. Complaints of this condition abound on Genesis Forums. Beside the lack of a true low oil pressure warning that may result in severe engine damage, a safety issue is present if that damage occurs on roadways with no way to escape traffic flow.

In July 2023, the driver's side passenger door stopped opening for no reason. There was no damage nor was there an accident. Upon researching this issue, I learned that this is a common problem for the 2015 Hyundai Genesis models. It is not safe to have passengers ride in the vehicle as they could not get out in the event of a flood, fire or accident. On July 20, 2023, I contacted Hyundai Motor America and was assigned Case No. 21756483. Max, National Consumer Affairs, Hyundai Motor America, (833) 462-8722 xX65522, was assigned. On August 4, 2023, Max scheduled an appointment at Roseville Hyundai for September 29, 2023. No repairs were performed nor was a clear diagnosis made as Hyundai did not if indicate it would pay for the repairs. On October 10, 2023, Rae, a service employee from the dealership, left a voicemail that due to the age of the vehicle and miles outside the warranty, Hyundai would not assume responsibility for the repair. A consumer of a vehicle has a reasonable expectation that all four car doors will open and close for many years. Due to the cost and supply issues, consumers are keeping their cars longer. We have owned many vehicles and even three Hyundai vehicles at the time of this incident, and not once did a door cease to open. I am seeking assistance from Hyundai repair this safety issue.

I was driving the car, and without warning, it just said engine overheating and shut off. If I had pulled out in front of someone, I could easily have gotten killed. There was no prior indication of anything wrong. Just riding down the road and it just shut off for no reason and would not restart. Towed it to the dealership and they told me that I need a new electronic control module and quoted a price of $4,000. That is freaking outrageous for something that should never have gone wrong in this car. I researched online and there are multiple Hyundai Genesis sedan owners have had a problem with the electronic control module going out for no reason. This is something Hyundai should be held accountable for as it is a major safety hazard. For your car to just shut off for no reason while driving it, is extremely dangerous and life-threatening.

Driver’s side rear passenger door mechanism has failed. Door will not open when handle is pulled from the outside of the vehicle, nor when the occupant uses the interior door handle. This hinders the occupants from exiting the vehicle and is unsafe. Maintenance personnel have replicated the issue and have found no root cause.

Brought my Hyundai to Red McCombs Superior Hyundai to 9am appt on Friday, July 28th to have my drivers side seatbelts untangled which I thought was a safety issue. They refused to even get the vehicle into the shop for they were “too busy”. I surmise it wasn’t worth their time to remedy…too many overpriced oil changes to perform. Ridiculous and service is severely lacking at Red McCombs Hyundai.

When driving at the speed of 20 - 25 MPH the car feels like its skipping or struggling to shifting into the next higher gear. Then all of a sudden it feels like someone rams into the back of us. Then the car will not shift into the next. I took the car into Coconut Creek Automotive LLC. The car just sat there for almost 3 months. They tell me that they could not duplicate the problem. I spoke with a service rep that told me he felt the problem. The Manager said to me that the car had to be driven and the problem displayed 5 out of 10 times. My car was there for almost 3 months and only drove 12 miles.

My turn signals burn bulbs burn out constantly (2x a year) and I drive approx 8k miles per year. Turn signals are a basic basic safety issue & given that if you explore the Hyundai Genesis form it is a KNOWN faulty wiring design. . It is not simply a matter of changing a bulb - it’s very difficult to get to. Hyundai knows this issue since they changed the housing design for the 2016. I believe they owe their customers a safe option.

Driving and car just quit. Clock turned, wipers went crazy, and then smoke came up the front windshield from the engine. I bailed and left it in the road. Awful and dangerous situation. Dealership wasn’t excepting Genesis anymore. Towed to a dealership 50 min away. Told the engine failed.

Car goes completely dead and can happen at any time, will be dangerous if it happens while driving seems like there's a short on the leads on positive battery connection. Connection is tight and battery is good. The the leads that go to positive terminal seems to have a short, when it goes dead will have to wiggle slightly and power comes back. Like I said terminals are tight and battery is in good working condition. So it's the leads at before positive terminal.

I have a 2015 Genesis Sedan 3.8 My cars instrument cluster glitches! Sometime when driving or only starting the car my cluster lights up all of the warning lights. Also it shows incorrect speed. I have found that Hyundai did recall some of of the 2015 models with this problem but mine doesn’t qualify for the recall! Some of the safety features of the car like the bsd system stopped working cause of this.

I took my car to South Shore Hyundai sometime in May 2023 to find it has internal transmission failure at 107,500 miles and a new transmission would cost $6,200 and change. This transmission issue has been gradually getting worse since around 87,000 miles when I did a computer reset to attempt to resolve it. The issue didn’t show up on a computer and it wasn’t an everyday issue at 87K but now it’s an everyday issue and concern while driving. I also believe I had the transmission examined at around 97K by allowing Advantage Hyundai Service in Hicksville NY to test drive the car for over a day and they found nothing. I was hoping to fix the transmission under the 100K mile powertrain warranty promised to me by my salesman but not executed on paper as I was an inexperienced buyer and was taken advantage of. About 1 year after I bought the car the drivers heated seat stopped working and would cost me about $2,500 to fix which I never paid for. Absolutely loved the car but it costed me so much in repairs over the years and the transmission failure has me so upset. I wish I could get it replaced as I still owe $ and can not afford a new car not even an old car for $5000 yet.

Steering wheel sticks in turns, requiring the wheel to be pulled back to center. This is most noticeable on long sweeping highway turns and adds additional effort to operating the vehicle. This is the second time I've had this problem. The first time, at approx. 30k miles, the Hyundai diagnosed and replaced the electric power steering rack, which resolved the issue. Now at 65000 miles, the same issue has returned. There are a number of other people posting on the genesis forums about this same issue.