Page 2 of 2 · complaints 51–68 of 68

2010 Hyundai Genesis Coupe complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train
Filed Aug 10, 20113,029 milesAL

TRANSMISSION IS DIFFICULT TO SHIFT AT TIMES MOSTLY INTO SECOND GEAR. THIS CAN CAUSE A RAPID DECELERATION IN TRAFFIC AND I HAVE SEEN THE VEHICLE BEHIND ME DO A NOSE DIVE HITTING THE BRAKES BECAUSE MY VEHICLE DISRUPTED TRAFFIC FLOW. ENTERING FAST MOVING TRAFFIC IS ALSO A CONCERN FOR THIS VERY REASON. DEALER HAS REPLACED TRANSMISSION SEVERAL TIMES WITH NO CHANGE IN TRANSMISSION BEHAVIOR.

Suspension › Front
Filed Jun 1, 201117,000 milesNY

THE FRONT SUSPENSION ON THE CAR IS DEFECTIVE. THE CAR HANDLES ALL BUMPS HORRIBLY AND HAS "BOTTOMED OUT" QUITE A NUMBER OF TIMES, LEADING TO THE CRACKING AND BREAKING OFF OF THE BOTTOM OF THE FRONT BUMPER/WHEEL WELL COMPONENTS, CAUSING A SAFETY CONCERN AT HIGHWAY SPEEDS. HAD TO PULL THE CAR OFF THE ROAD AND STOP AT A HOME CENTER AND PATCH IT WITH DUCT TAPE. SINCE THEN I HAVE ASKED OTHER OWNERS AND HAVE FOUND ABOUT SIMILAR COMPLAINTS AND PROBLEMS. I AM AN ADULT 53 YEARS OLD AND HAVE NEVER DRIVEN ANY CAR HARD AND HAVE NEVER HAD THIS HAPPEN TO ME WITH ANY OTHER VEHICLE I HAVE DRIVEN. I WENT ONLINE AND FOUND THIS PROBLEM IDENTIFIED IN NUMEROUS DISCUSSION GROUPS ETC. SO I AM SURE THE MANUFACTURER IS AWARE. WHAT RESPONSIBILITY DOES A MANUFACTURER HAVE IN A SITUATION SUCH AS THIS? THIS CAR WAS TOP OF THE LINE AND COST $35,000.00. *TR

Seats
Filed May 14, 201111,450 milesFL

DRIVER'S SEAT LIFT MOTOR FAILED WHILE DRIVING(THE SEAT WAS NOT BEING ADJUSTED AT THE TIME) CAUSING IT TO SUDDENLY DROP TO THE FLOOR. WHEN THE SEAT FELL, IT LANDED OFF OF THE TRACK AND WAS NOT SECURED-THE SEAT WAS EXTREMELY UNSTABLE, AND COULD BE EASILY MOVED FORWARD, SIDEWAYS, AND LIFTED BY HAND. BASICALLY THE DRIVER'S SEAT WAS NO LONGER ATTACHED TO THE FLOOR OF THE CAR. THE PART IS ON ORDER AND WILL BE REPLACED UPON ARRIVAL AT THE HYUNDAI DEALERSHIP IN TAMPA, FL. COURTESY HYUNDAI HAS THE BROKEN PART. *TR

Power Train › Automatic TransmissionCrash
Filed May 2, 201119,000 milesFL

I WAS DRIVING HEADING SOUTHBOUND ON THE AVENUE AND THE VEHICLE IN FRONT OF ME BRAKED SUDDENLY AND HAD NO TIME TO BRAKE WITHOUT HITTING THE VEHICLE IN FRONT OF ME. I TRIED TO BRAKE THE MOST I COULD BUT DID NOT MAKE IT SO SLAMMED INTO VEHICLE IN FRONT OF ME. IT WAS A VERY HARD IMPACT AND NONE OF THE AIRBAGS IN THE VEHICLE WENT OFF, SO DUE TO THE WHIPLASH MY MOUTH HIT THE STEERING WHEEL AND BROKE MY BOTTOM LIP. I HAD MY SEAT BELT ON SO NO OTHER INJURIES OCCURRED BESIDES MY ANKLE SPRAIN FROM THE JAM OF THE ACCELERATOR WITH THE CENTER CONSOLE. AS SOON AS THE CRASH OCCURRED THE CAR STARTED GOING INTO SMOKE SO I WAS SCARED AND DECIDED TO GET OUT OF THE VEHICLE BEFORE IT MIGHT BLOW UP. I FORCED MYSELF OUT OF THE VEHICLE AND PUT THE CAR IN THE GEAR OF PARK AND NO LONGER THAN TWO SECONDS LATER THAT I WAS OUT OF THE CAR, THE CAR STARTED TO HEAD IN REVERSE ON ITS OWN QUICKLY! I DID NOT EVEN HAVE A CHANCE TO CLOSE THE DOOR SINCE I HAD JUST JUMPED OUT AND WENT ONTO ONCOMING TRAFFIC AND CROSSED THE MEDIAN AND WENT ACROSS TRAFFIC ONTO THE INCOMING TRAFFIC SIDE AND DID NOT STOP UNTIL IT HIT A WOODEN FENCE. THIS WAS THE FIRST TIME IT HAD HAPPEN THAT IT WAS ON PARK AND WENT REVERSE ON ITS OWN, IT WAS NOT SAFE AT ALL! THE VEHICLE WAS DAMAGED ALL OVER AND BROKE THE PROPERTY FENCE OF THE PUBLIC PARK. PARTS ARE BEING REPLACED AND THE CAR IS IN THE BODY SHOP TO BE FIXED. *TR

Power Train › Automatic Transmission
Filed Apr 17, 20113,000 milesLA

HYUNDAI GENESIS 4-DOOR. PURCHASED 10/2010--HAVE HAD FOURTEEN INCIDENTS WHERE WHEN I PRESS ON ACCELERATOR, THERE IS NO REACTION OR ACCELERATION. HAS HAPPENED LOTS WHEN I PULL INTO INTERSECTION, PRESS ON ACCELERATOR, NOTHING HAPPENS, AND I PRAY I DON'T GET KILLED BY ONCOMING TRAFFIC. FINALLY, THE CAR BEGINS TO MOVE, BUT NEXT TIME WILL I BE KILLED??? DEALERSHIP HAD CAR FOR ONE WEEK AND COULDN'T FIND ANYTHING WRONG. THERE'S ANOTHER COMPLAINT ON THE GENESIS LISTING THIS SAME PROBLEM. HELP! ON INCIDENT DATES AND MILEAGE QUESTIONS, I JUST PUT A NUMBER--THIS PROBLEM HAS HAPPENED SINCE I BOUGHT THE CAR LAST FALL. *TR

Parking BrakeCrash
Filed Apr 15, 20114,700 milesMO

MY VEHICLE WAS PARKED IN A PARKING SPOT ON A SLIGHT INCLINE WITH THE PARKING BRAKE ENGAGED AND THE STICK LEFT IN 1ST GEAR. MY VEHICLE THEN ROLLED <12 INCHES INTO THE VEHICLE PARKED IN FRONT OF IT. *TR

Air BagsCrash
Filed Apr 9, 20119,050 milesNY

I WAS MAKING A LEFT HAND TURN ONTO ROUTE 25 IN RIDGE, NEW YORK AND WAS STRUCK BY A SPEEDING VEHICLE (I WOULD ESTIMATE AT 65 MPH +) ON THE LEFT FRONT QUADRANT. THE GENESIS (MY CAR) WAS TOTALED AS A RESULT. MY COMPLAINT IS THAT NONE OF THE AIR BAGS DEPLOYED.

Steering
Filed Feb 18, 20111 milesCA

CAR SEVERELY PULLS TO THE RIGHT, WAS LIKE THIS FROM THE DAY IT LEFT THE DEALERSHIP. I HAVE TAKEN IT BACK TO DEALERSHIP AND WAS TOLD THAT ALL ALIGNMENT SPECS ARE IN SOEC AND DO NOT KNOW WHAT TO DO. I HAVE TAKEN IT TO 2 OTHER ALIGNMENT SHOPS AND EVERYTHING IS IN SPEC BUT CAR STILL PULL SO HARD TO THE RIGHT, DOES NOT TRACK STRAIGHT. I HAVE TESTED ON ALL TYPES OF ROAD SURFACES AND NO CHANGE. I HAVE CHANGED TO NEW TIRES AND STILL TRACKS TO THE RIGHT, THERE ARE MANY MANY PEOPLE COMPLAINING ABOUT THE SAME THING ONLINE. *LN

Structure › Frame and Members
Filed Jan 6, 201120,000 miles00

THE HOOD NEVER FIT AS TIGHT AS IT SHOULD, FLOPPING A BIT OVER BUMPS BUT ONE DAY I POPPED IT OPEN AND THE WHOLE THING SLID FORWARD FROM THE PASSENGER SIDE. THE TWO BOLTS HOLDING TO THE BRACKET WERE NOT THERE. SINCE I COULD NOT FIND THEM ON THE GARAGE FLOOR, THEY MUST HAVE COME OFF IN TRAFFIC. DEALERSHIP REPLACED THE BOLTS BUT IT STILL DIDN'T FIX THE ALIGNMENT SO I HAD TO TAKE IT TO A BODY SHOP. PICS HERE: HTTP://WWW.RWDCOUPE.COM/GENERAL-DISCUSSION/2331-HOOD-PROBLEM-BOLTS-CAME-OFF-TRAFFIC.HTML. *TR

Fuel System, Gasoline
Filed Aug 6, 20104,400 milesAZ

EXCESSIVE SMELL OF RAW FUEL FROM DRIVERS REAR TIRE AREA, ENTERING INTO THE PASSENGER CABIN AREA. DEALERSHIP GENERAL MANAGER VERIFIED GAS SMELL AND FUMES WITH A SENIOR TECH. NEXT REGULAR TECH CANNOT DUPLICATE PROBLEM OR SYMPTOM. *TR

Seats
Filed Jul 14, 2010100 miles00

HYUNDAI GENESIS COUP REAR SEAT DOES NOT COMPLY WITH NHTSA CHILD SEAT ANCHORAGE, 49 CFR PARTS 571 AND 596 [DOCKET NO. 98-3390, NOTICE 2] RIN 2127-AG50 FEDERAL MOTOR VEHICLE SAFETY STANDARDS; CHILD RESTRAINT SYSTEMS; CHILD RESTRAINT ANCHORAGE SYSTEMS SEC VII E2: "THE PERMANENT MARK REQUIRED BY THIS FINAL RULE IS A SMALL 13 MM (' INCH) DIAMETER CIRCLE IN A COLOR THAT CONTRASTS WITH THE SEAT MATERIAL ". ON THIS HYUNDAI, THE ORANGE INTERIOR IS MATCHED WITH ORANGE BUTTONS. THIS IS EASILY VIEWED IN VEHICLE OR ON WEBSITES SUCH AS HTTP://WWW.AUTOMEDIA.COM/NEW_CARS/HYUNDAI_GENESIS%2520COUPE_2010_BASE_PHOTO. *TR

Electronic Stability Control (esc)
Filed Jun 25, 201060 milesCA

WITH ELECTRONIC STABILITY CONTROL ENGAGED, MY NEW HYUNDAI GENESIS COUPE LOCKED THE BRAKES WHILE I WAS TURNING INTO A PARKING LOT. THIS HAPPENED ONE OTHER TIME WHILE TURNING INTO MY DRIVEWAY. ON NUMEROUS OTHER OCCASIONS THE ABS HAS BEEN ENGAGED WHEN MAKING A TURN INTO A SLIGHTLY RAISED DRIVEWAY, BUT NOT TO THE EXTENT THAT THE BRAKES ACTUALLY LOCK; I AM ABLE TO DRIVE THROUGH THE BRAKING ACTION. THE HYUNDAI FIELD SERVICE REP DROVE MY CAR AND WAS UNABLE TO GET THE BRAKES TO LOCK, HOWEVER, ON AT LEAST FOUR OCCASIONS HE GOT THE ABS TO ENGAGE WHILE ENTERING A DRIVEWAY, ACCOMPANIED BY LOUD GRINDING NOISES. HE STATED THAT THIS WAS "NORMAL OPERATION DUE TO DRIVEWAY SLOPE ANGLE COMBINED WITH WHEEL BASE AND SUSPENSION CHARACTERISTICS." HE WENT ON TO SAY THAT HE COULD GET EVERY GENESIS COUPE ON THE LOT TO DO THE SAME THING. THEREFORE, THEY FELT NO REPAIRS WERE WARRANTED EVEN THOUGH I HAD TOLD THEM THAT THE BRAKES HAD ACTUALLY LOCKED UP, PLACING ME IN A DANGEROUS SITUATION. A RECENT AUTOBLOG.COM ARTICLE NOTED THE SEVERE DEFICIENCIES IN THE HYUNDAI GENESIS COUPE ELECTRONIC STABILITY CONTROL THAT MIRROR MY OWN EXPERIENCE. *TR

Structure
Filed Apr 11, 2010247 milesCA

THE 2010 GENESIS COUPE HOOD IS MISALIGNED ON THE DRIVER SIDE. THE GAP IS ABOUT 1/4" WIDER ON THE DRIVER SIDE AS COMPARED TO THE PASSENGER SIDE. THIS ALLOWS MORE AIR TO ENTER THE HOOD COMPARTMENT. THE WIND BUFFETING EFFECT VIBRATES THE HOOD AND COULD CREATE AN UNSAFE SITUATION IF THE HOOD OPENS UP AT HIGH SPEED. *TR

Equipment
Filed Feb 16, 20104,200 milesWV

I OWN A 2010 HYUNDAI GENESIS COUPE. IT HAS MULTIPLE PROBLEMS. THE TRANSMISSION WAS REPLACED AT 4200 MILES AND STILL EXPERIENCES PROBLEMS (LURCHING WHEN PUT IN GEAR). THE PAINT HAS HAD TO BE REFINISHED, THE BLUETOOTH RADIO FUNCTION IS INTERMITTENTLY BROKEN, TRACTION CONTROL DOES NOT WORK ON OCCASION (DASH ILLUMINATOR LIGHT INDICATION). I HAVE REPEATEDLY FILED COMPLAINTS WITH HYUNDAI CORPORATE REGARDING THE TRACTION CONTROL ISSUE. AFTER FILING THE INITIAL COMPLAINT AND FOLLOWING UP 4 TIMES OVER THE COURSE OF A MONTH, I HAVE YET TO HEAR BACK FROM THEM. THE TRACTION CONTROL TURNS OFF, AND CANNOT BE REACTIVATED (PARTICULARLY PROBLEMATIC WHEN WE'VE HAD SO MUCH SNOW). THE BLUETOOTH RADIO ISSUE STEMS FROM THE RADIO PLAYING WHILE THE PHONE IS CONNECTED. I CANNOT HEAR THE CALLER, BUT THEY CAN HEAR ME AND THE RADIO. THE RADIO SHOULD BE OFF WHEN THE PHONE IS ENGAGED. MOST OF THE TIME, I JUST CAN'T HEAR THE CALLER BUT THEY CAN HEAR ME. *TR

Traction Control System
Filed Feb 12, 2010GA

ONE OF MY AUTOMOTIVE FORUM MEMBER EXPERIENCED A SERIOUS SUDDEN ACCELERATION ISSUE WITH HIS HYUNDAI GENESIS 2 DOOR CAR, 2010 MODEL. THE ISSUE WAS BELIEVED TO BE CAUSED BY VDC(VEHICLE DYNAMIC CONTROL SOFTWARE) THAT HYUNDAI MOTOR IN SOUTH KOREA ADMITTED BUT REFUSED TO DO ANY ACTION AGAINST THIS ISSUE. THE HYUNDAI CAR, GENESIS, CAN BE ACCELERATED SUDDENLY WITHOUT PRESSING THE ACCELERATION PEDAL. THE ENGINE RPM WAS RISEN UPTO 6,000 RPM WITHOUT PRESSING THE PEDAL AND THE RPM NEVER DROPPED AGAIN. HYUNDAI R&D CENTER FOUND THE CAR HAD DIFFERENT SIZE OF WHEEL AT THE FRONT SIDE. THE OWNER THEN WITHDREW THE COMPLAINT AGAINST THE HYUNDAI MOTOR INC IN SOUTH KOREA. BUT I WANT NHTSA NEED TO INVESTIGATE THIS ISSUE BECAUSE OTHER DRIVERS IN USA CAN EXPERIENCE THE SAME SAFETY ISSUE. THIS MIGHT CAUSE FATAL ACCIDENTS IF THE FRONT TIRE LOSE AIR PRESSURE. THE HYUNDAI MOTOR SEEMS TO HIDE THIS ISSUE WITHOUT DOING RECALLS. *TR

Vehicle Speed Control
Filed Feb 3, 2010200 milesTN

WHAT I HAD BELIEVED TO BE SOMEWHAT OF A NUISANCE PROBLEM HAS NOW BECOME A VERY CRITICAL PROBLEM. A COUPLE OF TIMES AFTER PURCHASING THIS HYUNDAI GENESIS COUPE 2.0 WHILE TRYING TO NORMALLY ACCELERATE, THE CAR VIRTUALLY DIED. ACCELERATION FLAT SPOT. SOMEWHAT SIMILAR TO THE OLD CARBURETED CARS. VERY INFREQUENT, HOWEVER, THE OTHER DAY LOSING ACCELERATION ALMOST CAUSED A MAJOR ACCIDENT. VERY CLOSE. *TR

Structure › Body
Filed Nov 30, 2009AZ

THE HOOD ON THE 2010 HYUNDAI GENESIS COUPE DOES NOT FIT PROPERLY ALLOWING THE HOOD TO BOUNCE AT NORMAL DRIVING SPEEDS. I HAVE ADVISED HYUNDAI USA AND THEY HAVE ADVISED ME THAT THE FIT OF THE HOOD IS TO SPECIFICATION. MY CONCERN WITH THE VEHICLE IS IF THE HOOD DOES NOT FIT PROPERLY, IT MAY NOT LATCH PROPERLY. THEY HAVE STATED, BUT WILL NOT PUT IN WRITING, THE HOOD WILL NOT UNLATCH. *TR

Steering
Filed Sep 10, 2009100 milesIL

CAR PULLS TO RIGHT WITH FACTORY ALIGNMENT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Hyundai Genesis Coupe → · Every Genesis Coupe year → · How the figures are calculated →