The contact owns a 2018 Hyundai Elantra. The contact stated that while a friend was driving the vehicle at various speeds, the vehicle suddenly shut off and would not restart. The vehicle was towed to the local mechanic who was unable to determine the cause of the failure. The vehicle was restarted without any service being performed. The contact stated that the failure occurred intermittently. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 60,000.
2018 Hyundai Elantra complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
I was driving on the highway early in the morning and my car would not accelerate and slowed down until stopped running. Then the check engine, check oil, and battery light came on after. I tried to restart the car and it would not do anything. I popped the hood to check the oil and there was no oil in the engine. My car was not due for any oil change until another 1000 miles. No notification for low oil. No sounds , no smoke, nothing I had to tow it to my house.
I noticed around 100,000 miles that my car was going through oil when I heard a ticking in the engine. I pulled over and checked and there was no oil on the dipstick. No warning lights or nothing. I just kept adding oil after that and thinking that I will never buy another Hyundai again but never thinking my engine would fail full of oil. In June of 2023 my car lost power just as I got off the freeway. Thankfully it happened just as I got out of rush hour traffic otherwise it could have caused an accident. I had it towed home and the repair shop said my engine failed. I had it towed to a dealer and they confirmed that the engine failed. After many email and phone discussions with the dealership and Hyundai, they said they would cover 50% and then 70% of the repairs. The repair shop in town said this was common in Hyundai's and after checking online I found out that this has been an issue for 6 years before my car was built so Hyundai KNOWINGLY put a defective motor in my car. I have 149,000 miles on it but I still had over a year left to pay on it. just to get it moving I accepted the 70% and 9/27/23 I received an email saying it was done. The same day I received another email saying that they were wrong and it needed another part but should be ready early October. 3 months later I still have no car. I had to use an old truck I have that gets half the mpg. I've been paying insurance and payments on a car I don't have and don't want back. A page on Facebook, Engine Failure Kia
Absolutely no warning light indicator prior to slowing and making a turn into our food store parking lot. just prior to turning the power steering failed. i was able to avoid a collision by using all my strength to turn steering wheel. [XXX] while parked i displayed options and found reset to factory default option and clicked it. power steering was restored. dashboard EPS warning light went on and cleared after default reset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car isn’t starting just changed the started two years ago after it failed now it’s not starting we have gas in it and it won’t start
Dual Clutch Transmission (DCT) hesitates when slowing to a stop, then accelerating. The car completely looses power and limps for a second or two until finally it engages and power finally goes to the wheels. Also, the DCT clutch completely failed at 117,000 miles while traveling 65mph on the freeway, and Hyundai won't replace the clutch. Hyundai will only sell a new complete DCT.
WHILE DRIVING, HEARD A LOUD POP THEN SMOKE CAME FROM THE ENGINE. THE ELECTRICAL SYSTEM FLASHED THEN WENT OUT. A PASSER BY COMING FROM THE OPPOSITE DIRECTION STOPPED AND TOLD ME THAT MY CAR WAS ON FIRE. I GOT OUT AND THERE WAS A SMALL FIRE ON THE GROUNG UNDERNEITH MY CAR. THEN OPENED THE HOOD WHERE THERE WAS A SMALL FIRE BEHIND THE ENGINE. ANOTHER TRUCK PASSING BY HAD A FIRE ESTINGUISHER AND PUT THE FIRE OUT. THERE WAS OIL ALL OVER THE ROAD. CALLED A WRECKER SERVICE TO COME AND PICK IT UP. UPON DELIVERY OF MY VEHICLE, THERE WAS OIL ALL OVER THE WRECKER. I'M VERY LUCKY TO HAVE HAD SOMEONE COME BY TO PUT THE FIRE OUT. I COULD OF BEEN IN THE CAR AND BEEN BURNED. THE INSURANCE COMPANY HAS BEEN OUT AND DONE A FULL REPORT ON IT. THERE WERE NO WARNING LIGHT THAT CAME ON DETECTING ANY ISSUES.
The contact owns a 2018 Hyundai Elantra. The contact stated that while driving at various speeds, the steering wheel occasionally failed to turn to the right or left and seized. While reversing, the steering wheel seized. After placing the vehicle in park and restarting, the vehicle worked as designed. The steering wheel warning light was illuminated. The vehicle was towed to the local dealer, where the system was reset. The vehicle was repaired, but the failure recurred. The vehicle was taken to the local dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 80,000.
I heard it’s a TikTok Trent going on where’s as though they are stealing Hyundais, they tried to 4 times, I jus wanna now is there anything y’all can do to help like a kill switch or something? Cause this is getting out of control, they broke two of my windows, slashed one of my tires, broke my steering column and stole my license plate, too much money I have been putting out on this car, and the police not doing anything about it
Engine completely out of oil. Only owned the car for 9 months. No warning lights no check engine lights just completely stalled on the freeway. Now has a very loud engine knock and needs a new engine
The contact owns a 2018 Hyundai Elantra. The contact stated that the seat belt was inoperable. The contact stated that the air bag was falling out of the air bag enclosure. The vehicle failed to start immediately but was started after several attempts. The air bag and seat belt warning lights were illuminated. The contact stated that the battery terminal posts were inoperable. The vehicle was taken to an independent mechanic, who tightened the battery post. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 46,000.
The car was stolen from an apartment parking lot due to no immobilizer being installed, making the car very easy to steal.
MY HYUNDAI ELANTRA IS A LEMON. I HAVE BEEN HAVING ACCELERATING PROBLEMS, STALLING PROBLEMS FRESH FROM THE LOT EVEN BEFORE 5,000 MILES WITH MY HYUNDAI NOT ACCELERATING TOOK IT TO DEALER SAID NOTHING IS WRONG WITH IT 5 YEARS AGO. IT STILL CONTINUES TO STALL ON ME! IT BROKE DOWN ON ME TWICE IN TWO DAYS IN A ROW. ONE ON 8/8 AND 8/9! COULD HAVE KILLED ME OR OTHERS IF I TOOK IT ON THE HIGHWAY. MY CAR HAS BEEN STALLING AND I HAD TO PUMP THE BREAK TO REV UP THE ENGINE AT THE SAME TIME WHILE TURNING! COULD HAVE KILLED US! I AM SITTING IN A LEMON! IT IS NOT SAFE ON THE ROAD AT ALL!! I LOST MY JOB BECAUSE OF THIS AND THE TIME IT TOOK ME TO TRY AND GET A RENTAL. HYUNDAI WON'T LET ME GET A LOANER CAR! I CANNOT AFFORD UBER ALL THE TIME. ALL THE LIGHTS ARE ON. CHECK ENGINE LIGHT TOO AND AIRBAG LIGHT. MY TRANSMISSION SEEMS TO BE SLIPPING TOO AND THE DOUBLE CLUTCH. CRANK AND CAM SHAFT PROBLEMS! HEADLIGHTW ARE VERY DIM TOO. AIRBAG WEIGHT FRONT SEAT SENSOR IS TURNING ON. ENGINE IS STALLING. SLOWS DOWN! WILL NOT ACCELERATE AFTER 60MPH GOES SUPER SLOW DOWN TO 55 MPH UP HILL. I WANT HYUNDAI MANUFACTURER TO PAY OR I AM GETTING A LEMON LAWYER AND CONTACTING THE BBB AND THE STATE OF ARIZONA.
My car was stolen due to Hyundai's failure to design and manufacture the vehicle with adequate security measures, thereby making them incredibly easy to steal. These design flaws have impose significant safety risks and have place my family under a substantial financial burden.
MY 2018 HYUNDAI ELANTRA SHUTS OFF WHILE DRIVING. THE ENGINE AND OIL LIGHTS COME ON AND THE CAR WILL SHUT OFF ANYWHERE WHILE I AM DRIVING AS OF APRIL 02, 2023. I HAD TAKEN MY 2018 HYUNDAI ELANTRA TO THE DEALER TO HAVE THE CRANK SENSOR REPLACED AND THEY COMPLETED THE REPLACEMEMT TODAY, WEDNESDAY, AUGUST 09, 2023. NOW MY 2018 HYUNDAI SHUTS OFF MORE OFTEN THAN BEFORE. I WAS TOLD BY THE HYUNDAI CORPORATION OFFICE TO TAKE MY VEHICLE BACK TO THE DEALER AND INFORM THEM THAT MY 2018 HYUNDAI ELANTRA IS SHUTTING OFF MORE FEQUENTLY THAN BEFORE....AS OF TODAY, WEDNESDAY, AUGUST 09, 2023.
We own a driving school. My husband was giving a road skills test for a student in our 2018 Hyundai Elantra. For unknown reasons the car rapidly accelerated. He told the driver to get off the accelerator. She said she was not on the accelerator. He looked over and her foot was on the brake. We have an instructor's brake and by pressing it my husband was able to overpower the Elantra accelerator They missed another car by inches, but he was able to stop the car. They continued down the road and the car's rpms where high. He tested the car by putting the transmission in neutral, The car revived but the student's foot was on the brake. They continued to the office using the instructor's brake to control it. After the car was shout off and restarted It never had this same issue. We just brought it to the dealership for inspection of problem. Our mechanic looked at the car but could not find a reason for the problem.
While driving at any speed, vehicle momentarily does not respond to any gas pedal input. Driver presses on gas pedal but no change in speed, no rpm change no warning lights on dash. After a few seconds vehicle responds again randomly. Puts driver at danger due to not being able to same speed as traffic very dangerous!
My complaint is that my 2018 Hyundai Elantra keeps dying. I feel like it's a major safety issue. I can stop at a stop sign, light or slow down and it will quit. We've had work done on it and they say they have it fixed but it's still doing the same thing. It will just die, the engine light will come on or it will say key not recognized. I'm at my wits end. There has to be some type of recall to get this fixed because I've heard where this can happen while driving down the interstate or wherever. That can cause major problems. I just got this car in March and I love it, but we bought as is so we're stuck not knowing what to do now. I'm hoping you can help us find out the problem. Thank you.
UNKNOWN- intermittently - multiple times a day for the last month the car starts making clicking noises like a card in the spokes of a bicycle. Mechanic could not find the cause. UNKNOWN- two times in 2 weeks- while making a turn my car stalled in the middle of an intersection, all the lights on the dash went on, and wouldn't start up again for a couple minutes. Then car starts and runs fine besides the intermittent clicking
My right rear brake has a short in the wire. It goes on and off where I hit bumps in the road. I have tried replacing and nothing works. My car was broke into and steering column was busted. They person who broke into my car was able to put a USB port onto the ignition and start my car.
Knocking coming from the engine, OIL in the engine, Oil pressure light came on. Was looked at by two private mechanics and the dealership and was told the engine was faulty and not to drive it. The engine needed to be replaced. Was denied replacement by corporate since it just passed the warranty and was told to go to the BBB if I didn’t like it.
Was involved in accident on interstate. The car in front of me began decelerating and as a result, I did the same. The car behind me crashed into me at high speed and pushed me into the car in front. (3 cars involved total). The front and rear ends of my car were completely crushed to the point where the drivers door will not open more than about a foot. At no point did my airbags deploy. My car is serviced regularly and no warning lights were on. I was not injured but am extremely lucky that this was the case. A police report was filed.
First, the plastic around wheel wells began to come out, then other parts of underneath near the skid area at the front of car begin to drag. Eventually a lot of the plastic pulled away underneath the car taking some of the front bumper. Then the car ran hot and had zero fluid in the radiator even though I regularly have oil changed and fluids topped off. Now the air conditioner throws out hot air when it on. I’ve regularly had oil changed. After only 3500 miles of having oil changed my oil light would come and car stalls when I’m turning. This could get me hit and killed. I bought car from car max and took it back as I have Extended Warranty that I’m paying for. They told me I had to have an appointment nearly a month out. I told them car needed to be seen now, that engine is probably going to go. CarMax refused to see my car and I now have an appointment at the Huyandi dealership . CarMax stated that Hyundai would replace my engine for free. I would like to state that I used car fax and found out car was a rental car and driven in three states. Also according to the vin number the oil in my Hyundai was changed for the first time At 18,000 miles. I still owe three years and I’m not going to have a car because it may blow the engine before I can get it into dealership. I NEVER would have bought the car had I known it was a rental, but CarMax kept telling me it was a one car owner. The car had 36,000 miles on it and I should have known. Yes, it was a one car owner by the Car r
I noticed around 97k miles that car just died as I turned left out of a parking lot at low speed. Thought nothing of it at first maybe I hit the keys with my knee. Then it happened again at 101k and recurred consistantly always within 1000 miles of an oil change at the scheduled interval in the manual. Then at 117k it did it again but when I started the car it developed a loud knock. I got the car home and took it to my mechanic and they said that the engine would need replaced. This is incredibly dangerous as it happens while traveling at speed and you lose control of power steering and acceleration.
I purchased this car as a used car at CarMax in July 2022 and it drove fine for about 10,000 miles, but starting in February 2023, my engine started to misfire. The first misfire happened when I started my car. I was told by my local mechanic that I needed a new engine after a compression test was run. My engine misfired a 2nd time while I was merging on the highway and a third time while I was starting my car. I only have 68,975 original miles on my car. The first 2 misfires illuminated the check engine light and the third misfire illuminated the check engine light, the battery light and oil pressure light, however my mechanic didn't find any codes with my third misfire. My car regularly rough idles and has a delay when I accelerate as well.
ENGINE SHUT DOWN AND INOPERABLE. POSSESSION OF CAR LESS THAN 2 YEARS, DRIVEN TO COLLEGE, WORK, ETC.
UNKNOWN
The contact owns a 2018 Hyundai Elantra. The contact stated that while operating the vehicle, smoke and an oil leak coming from the engine compartment. The vehicle was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 93,000.
- Due to a lack of a sufficient Theft system in my vehicle, the vehicle was easily stolen by individuals who broke into my back windows, removed the steering column and used a USB drive to hotwire the vehicle. The vehicle was found later by Minneapolis police, and my insurance company deemed it a Total Loss, as they would no longer insure the vehicle because the same models have such a dramatically high theft rate. - My safety was put at risk due to the vehicle's ability to be easily stolen and driven by individuals with criminal intent, leaving me vulnerable without a vehicle and having my personal life turned upside down. I have had issues with my finances, loss of work, and personal well-being due to the vehicle's theft, because of Hyundai's failure to install standard security software in the vehicle, which has resulted in Hyundai being investigated for violating national and state specific consumer protection and safety laws. - Hyundai did not notify me about this lack of security in the vehicle at the time of my purchasing the vehicle.
Anti theft components and alarm did not activate during attempted theft
I just started my drive and my car seems to have rebooted while I was driving. The whole ordeal only lasted a few seconds. Things I noticed: 1) The steering locked (Guessing the electronic controls were down) 2) A few telltales were triggered and then the instrument cluster went blank 3) A the same time, the infotainment system went blank. Both the instrument cluster and the Infotainment came back after a few seconds 4) The engine revved up a bit at some point This has never happened to me before. I suspect it may be because of a new build software that was flashed to fix a security issue with Hyundai cars but I'm not sure.
The paint on all white 2017 & 2018 Hyundai vehicles are defective. I received an extended warranty but was denied stating it had expired. This is very unethical practice in not addressing this issue.
Engine internal parts failure causing the car the to become a danger to the occupants of the vehicle and to others on the road the 1.6 litter gdi Engine is known for having Engine problems but little is said about the 2018 tgdi 1.6 litter in the hyundai elantra sport having the same issues. I thought I was getting a safe car for my wife and my children I guess I was wrong. We are second owners of the car we bought it from carmax and we got the max care extended warranty they knew hyundai had engine problems sold us the car without revealing any information about the problems and the when the engine problems accrued they along with another actual hyundai dealer have done everything in their power not to help so I'm stuck paying $16,000 for a car that does not run. I am extremely disappointed in their willingness to accept any responsibility for the faulty engine they $3,600 out of my pocket just for them to check out the engine to see if the would replace it which would not be reimbursed. That is a lot of money just to throw in and hope they'll fix it if not a new motor is $10,000. We don't have $13,600 just laying around. This engine issue has to be addressed I'm sure there are other people having this issue. Thank you for your time
The contact owns a 2018 Hyundai Elantra. The contact stated that after refueling, the fuel gauge indicated that the fuel economy was 20 miles/gal. The contact stated that the fuel economy should have been 28 miles/gal. The contact stated that the fuel gauge was proving an incorrect reading. The vehicle was taken to the dealer however, the cause of the failure was not yet determined. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Engine seizes or stalls shutting off the car completely and randomly. This puts myself and passengers and other on the road at serious risk of injury or death due to not being able to maintain speed or control of vehicle. It is available for inspection upon request. It has been an ongoing issue since 2020 and the dealership has “fixed the issue” twice. It is not fixed as it keeps happening. They deny any further issues and claim they cannot replicate the issue. I drove it from the lot again today after they “fixed” it and had it shut off on my way home. There has not been a check engine light that comes on in the past however this time it did making today the first time the check engine light came on. The check engine light came on before the car shut off while driving home from dealership. I put date of occurrence as of today but the first time it happened was back in 2020. It will shut off while at a stop light or even going 45 mph. I am unsure of how many miles were on the car at first occurrence. I think around 20 or many 30k
Engine is defective and using excessive amounts of oil and will eventually fail or seize resulting in catastrophic failure or leaving customer with a lemon that they still own on. Hyundai hasn't issued a recall for this make and model but should have. As a result, been forced to constantly check the oil levels, and oil must be added to the engine more frequently than even the owner’s manuals recommend. MALFUNCTION INDICATOR LAMP (ENGINE LIGHT) suddenly came on at 123K miles. When engine light appeared, customer checked oil level which revealed low/no oil. Engine oil pressure warning light fails to come on dashboard display. Oil change had been scheduled months in advance but not due until about another 770 miles. Customers must suffer through extremely long wait times often 3-4 months later for service appointment at dealership even just for an oil change. The customer also expected to leave vehicle for up to a week or longer just for a diagnosis meanwhile footing the cost to rent a vehicle. Customer having to service vehicle elsewhere for diagnostic only for code to clear temporarily before reappearing. Major issues cannot be addressed timely dealerships, leaving customer with one of two options: drive the car until it fails or foot the bill for a $10,000 engine replacement outside of any Hyundai dealership. Engine should be recalled & replaced under warranty.
I fill up my oil at regular service intervals. When i drive my car after 3500 miles if i turn the engine stalls. This is dangerous due to loss of power. This has happened multiple times.
Passenger seatbelt alarm will sound randomly even when nobody is in the passenger seat.
ENGINE COMPLETLY STALLED WHILE DRIVING, WAS PARKING IN A PARKING GARAGE, AND WAS DRIVING UP ON AN INCLINE TO PARK AND MY CAR JUST STALLED AND ALL WARNING LIGHTS CAME ON. NO WARNING LIGHTS WERE PRESENT PRIOR TO, AND ALL POWER WAS STILL ON. I WAS STUCK IN THE MIDDLE OF THE LANE, BLOCKING CARS IN. I WAS ABLE TO TURN THE CAR OFF AND RESTART IT AND IT STARTED UP WITH NO WARNING LIGHTS AND AS IF NOTHING JUST HAPPENED. I DO NOT FEEL SAFE DRIVING THIS CAR AND WILL BE HAVING IT INSPECTED IMMEDIATELY
Paint is peeling off the hood in 2 very large, growing spots. Nothing has struck the hood, the paint is lifting and flaking off all on its own. The color is Pearl White.
Without any warning, the vehicle suddenly shut off while driving in a very busy intersection. It was able to be started two times as we tried to get out of the way of other moving vehicles but it eventually had to be towed. There were no warning lights that appeared on the vehicle to give us any indication something was wrong. It was towed to the dealership and we were told that there was engine damage, the engine needed to be replace and that it would not be covered.
My car was stolen because of how easy it is to start it without a key.
My daughter is in college in Tallahassee. About 4 months ago, she told me that when she presses the accelerator, the car doesn’t go as fast as it should. In July 2022, the car was serviced in Tallahassee at the dealership; however, none of this is reflected on the receipt. In November she came home to Palm Beach County, on her way back, she told me that she was having the same issue when she pressed the accelerator. She made it to Tallahassee and I had her take it to the dealership. The Service Manager called me and said she had gone over the recommended miles for an oil change and this may have caused damage to the engine; however, he decided to change her oil and spark plug which coated about $318. She drove the car for a few days and noticed a loud tapping noise; also, the car rolls in all gears, and the same issue with when pressing the accelerator. Upon taking it back to the dealer, they told me that the engine would have to be replaced at a cost of $9500. The car had sat at the dealer since November 14, 2022 because no one would call back; provide updates after I started questioning the issues with other vehicles like this one based on my research. In addition, I was told the manufacturers warranty did not apply to my daughter’s car because she was the 2nd owner. I had the car towed today, November 30, 2022 to AAMCO. It is available if needed. This issue has put my daughter at risk because Tallahassee is very hilly. The vehicle not getting enough speed to drive up a hil
The engine suddenly started stalling at stop sign or red lights at random times and the engine immobilizer light came on along with check engine and oil light. This was dangerous when turning left at an intersection. Car would be fine after restarting the car. Other times the ESC malfunction light would show while driving and the engine would not accelerate properly on the highway and the engine would also start jerking at times. Dealer said they could not fix it as this was an intermittent issues and they could not reproduce the issue when given for repair. Dealer and company did not agree to do a complete check and replace sensors, etc.
The contact owns a 2018 Hyundai Elantra. The contact stated that while driving at 55 MPH, the contact crashed into a deer causing severe damage to the vehicle. No warning lights were illuminated. The air bags failed to deploy. The vehicle was towed to a tow yard. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 163,000.
My headlights on left side (low beam)and right side (high beam) have each burned out three times. My high mounted brake light has been replaced at least five times as well as my left and right brake lights. Now both of my tag lights went out and a right tail light. Also brakes keep grinding even after I replaced pads and rotors and NTB National Tire is telling me it’s in electrical braking system or calipers. My car had 94,000 miles on it and I’ve never had any car have caliper problems with low mileage.
My Elantra was taken by theft. Rear driver side door broken. Ignition harness torn apart and the car was driven away from my senior living home parking lot on July 23rd at 3 P.M. Police were called but car was taken off the lot before they arrived. I received call from police on July 27th that the car was in an impound lot in St. Paul. Drivers side front tire blown out, wheel severly damaged. Some body scratched in left rear. Front passenger seat badly stained. Other damage unknown. Vehicle been at Walser Hyundai since about August 1st. Shop waiting for parts for repairs.
Financed last year (2021) at 38,000 miles, financing a vehicle i wish I knew to do research before hestitly excepting my first offer, first waring was on the test drive. The car had to be towed back to dealership because the battery was dead. In the sub-zero cold, the battery with read low and this causes electrical issues, from remote start not working to unable to open the doors. The more common and reaccuring issue that is getting worst is the lack of excellaration when taking off. Realizing this drastic difference recently, I know there is some thing happening, but I have not had much good customer service when I have brought issues to dealership and services center. Also issues with harness for the back left lights. The harness that holds the bulb keeps burning out. Dealer has never fixed when I immediately experience this issue and they just replaced the bulb twice until they realized the real problem and told me it would cost me $160
The contact owns a 2018 Hyundai Elantra. The contact stated that while her son was driving at an undisclosed speed, there was a loud sound coming from underneath the vehicle with the check engine warning light illuminated. Additionally, there was smoke coming from the front end of the vehicle. Another driver alerted her son that there was a flash of flame coming from underneath the vehicle. The vehicle was towed to the dealer where it was determined that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed her that the vehicle was out of warranty and offered to cover 60% of the repair cost. The failure mileage was approximately 70,000.
The car has a security vulnerability where the car is able to start without the key being present. Also, the engine will shutter randomly (car will shake) when in idle. This happens especially the first few minutes from a cold start.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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