Page 15 of 27 · complaints 701–750 of 1,314

2013 Hyundai Elantra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2013 record →

Steering
Filed Dec 11, 201811,750 milesFL

WHILE DRIVING AT A MODERATE SPEED OF 45 MPH MY 2013 HYUNDAI ELANTRA 2 DOOR COUPE SUDDENLY EXPERIENCED EXCESSIVE PLAY IN THE STEERING WHEEL. THIS SUDDEN FAILURE CAUSED THE STEERING TO HESITATE AND BE A LITTLE ERRATIC. FORTUNATELY I WAS ABLE TO GO THE FEW MILES TO HOME WITHOUT INCIDENT. UPON TAKING THE CAR TO MY LOCAL HYUNDAI DEALER, THEY IMMEDIATELY KNEW WHAT CAUSED THE PROBLEM WITHOUT EVEN EXAMINING THE CAR, A DEFECTIVE STEERING COUPLING IN MOTOR DRIVEN POWER STEERING (MDPS). MY VEHICLE HAS ONLY 11,750 MILES AND IS FOUR MONTHS PAST THE FIVE YEAR OVERALL WARRANTEE WHEN THE STEERING FAILURE OCCURRED LAST MONTH. IT CERTAINLY WAS NOT DUE TO EXCESSIVE WARE. SOME CAR OWNERS WERE ADVISED BY LETTER FROM HYUNDAI AND KIA OF THE PENDING PROBLEM I WAS NOT. ANY STEERING DEFECT IS POTENTIALLY VERY DANGEROUS AND THIS ONE IS PERVASIVE ACROSS PRODUCT LINES. THIS PROBLEM IS SERIOUS ENOUGH THAT IT IS RECOGNIZED BY AN EXTENDED WARRANTEE BY HYUNDAI AND KIA IN VARIOUS MODELS OF ELANTRA, SONATA, FORTE AND OTHER MODELS PRODUCED FROM 2007 ' 2015. SEARCH WEBSITE 'HYUNDAI STEERING COUPLER'. THIS PROBLEM IS ALSO RECOGNIZED BY THE MANUFACTURER'S ONLINE WEBSITE HYUNDAI-FORUMS.COM AS FAR BACK AS 2007. THE OLD PART WAS REPLACED BY A NEWLY ENGINEERED PART IN 2015, PART NUMBER 56315 2K000FFF. HOWEVER, THIS SAFETY ACTION DOES NOT APPLY TO MY ELANTRA 2 DOOR COUPE, WHICH USES THE SAME PART. PERHAPS THIS IS DUE TO INSUFFICIENT COMPLAINTS FILED, OR LOWER PRODUCTION, AND LIMITED YEARS THAT THE COUPE WAS PRODUCED. T

Structure › Body
Filed Dec 6, 201844,000 milesOR

WHILE DRIVING DOWN THE HIGHWAY AT AROUND 65MPH, THE REAR PORTION OF THE PANORAMIC SUNROOF SUDDENLY SHATTERED. IT DID NOT APPEAR TO BE HIT BY ANYTHING, AND THERE WERE NO SIGNIFICANT BUMPS ON THE ROAD.

Steering
Filed Dec 3, 201825 milesFL

WHEN DRIVING THE CAR THE STEERING WHEEL MAKES A CLANKING NOISE AS IF SOMETHING IS LOOSE IN IT. WHEN THE CAR IS IN PARK AND YOU TURN THE WHEEL IT CLICKS

Traction Control System
Filed Dec 3, 201880,000 milesID

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING 70 MPH, THE ABS AND TRACTION CONTROL FAILED. THE CONTACT STATED THAT THE BRAKES SEIZED AND THE VEHICLE INDEPENDENTLY VEERED INTO OPPOSING LANES. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SHOULDER OF THE HIGHWAY AND TURNED OFF THE ENGINE. UPON RESTARTING THE VEHICLE, THE ABS, TRACTION CONTROL, AND PARKING BRAKE WARNING INDICATORS REMAINED ILLUMINATED. THE FAILURE RECURRED. MIDWAY HYUNDAI POST FALLS (1665 EAST EDMONTON AVENUE, POST FALLS, IDAHO 83854, (208) 619-2500) WAS MADE AWARE OF THE FAILURE AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Dec 1, 2018117,000 milesSC

INTERMITTENT ENGINE LIGHT ILLUMINATION. HAPPENS ONLY AFTER THE "VEHICLE CHECK IN PROGRESS". CAR HAS STARTED TO RUN ROUGH BOTH WHILE ACCELERATING AND AT A STOP. ACTS LIKE IT WILL SHUT OFF. HAVING TO PUT THE CAR IN NEUTRAL AND PAT THE GAS TO KEEP IT RUNNING. THERE IS A TSB FOR THIS ISSUE BUT NO ACTIVE RECALL. CONSTANT RUN AROUND AT THE SERVICE CENTERS. THEY SAY ITS NORMAL FOR IT TO RUN ROUGH. ALSO THE RUBBER STEERING COUPLER WENT BAD. WAS MAKING A THUD NOISE WHEN STEERING WHEEL WAS TURNED. ALSO A TSB FOR THIS....NO RECALL. BUT WAIT THERES MORE! THE CLOCK SPRING IS ALSO BAD! TSB FOR THIS TOO! BAD CLOCK SPRING RESULTS IN THE LOSS OF POWER TO THE BUTTONS ON THE RIGHT SIDE OF THE STEERING WHEEL. WHEN I REPLACED THE STEERING COUPLING, I FORGOT TO PLUG IN A WIRING HARNESS UNDER THE WHEEL AND THE BUTTONS STARTED WORKING AGAIN BUT HAD NO POWER STEERING. PLUGGED THE HARNESS BACK IN AND HAD STEERING BUT THE BUTTONS NO LONGER WORKED. PRETTY SURE HYUNDAI IS UPLOADING ERROR CODES AND GIVING PEOPLE THE RUN AROUND IN AN ATTEMPT TO GET MORE MONEY. RECALL THIS CRAP ALREADY BEFORE SOMETHING BAD HAPPENS. HOLD THIS COMPANY RESPONSIBLE FOR SELLING CRAP TO PEOPLE.

Engine
Filed Nov 30, 2018128,000 milesPA

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT HEARD AN ABNORMAL TAPPING SOUND COMING FROM THE ENGINE. OCCASIONALLY, THE ENGINE REVVED AND WOULD SEIZE MOMENTARILY BEFORE THE CONTACT COULD DRIVE OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 128,000.

Steering
Filed Nov 30, 2018MS

WHEN DRIVING THE CAR THE STEERING WHEEL MAKES A CLANKING NOISE AS IF SOMETHING IS LOOSE IN IT. WHEN THE CAR IS IN PARK AND YOU TURN THE WHEEL IT CLICKS.

Unknown or Other
Filed Nov 27, 2018FL

DEFECTIVE CLOCK SPRING

Wheels
Filed Nov 27, 201839,000 milesCA

SINCE BUYING THIS CAR MY TRACTION CONTROL LIGHT HAS BEEN COMING ON. IT IS HAPPENING MORE AND MORE FREQUENT. IT IS CAUSING MY CAR TO SLOW DOWN WITHOUT ME USING THE BRAKES BY AS MUCH AS 10-15 MILES PER HOUR. AT THIS TIME I'M NOT SURE IF MY BREAK LIGHTS ARE STAYING ON.

Steering
Filed Nov 26, 201846,000 milesTX

MY STEERING IS MARKING A POPPING SOUND WHEN TURNING TOOK MY CAR TO LOCAL FIRESTONE TO FIND OUT IT IS A LITTLE RUBBER SPIDER GEAR THAT IS RECALLED ON OTHER HYUNDAI CARS BUT NOT MINE I'M WANTING TO KNOW HOW CAN THIS BE AS IT'S THE SAME PARTY NUMBER AS RECALLED IN OTHER HYUNDAI CARS

Engine
Filed Nov 17, 2018VA

VEHICLE'S ENGINE MAKING A TAPPING NOISE FROM UNDER HOOD ON PASSENGER SIDE WHEN ENGINE WAS STARTED. NOISE INCREASED WITH ACCELERATION. VEHICLE WAS TAKEN TO A CERTIFIED MASTER MECHANIC . MECHANIC WAS ABLE TO DUPLICATE CONCERN. VEHICLE HAS ONLY 78096 MILES. MASTER MECHANIC DETERMINED THE VEHICLE NEEDS NEW ENGINE AND RECOGNIZED THAT THIS ISSUE SHOULD NOT OCCUR ON A VEHICLE WITH SUCH LOW MILEAGE. MECHANIC RECOMMENDED THAT VEHICLE BE TAKEN TO HYUNDAI DEALERSHIP TO HAVE THEM REPLACE ENGINE UNDER MAJOR CONCERN OF SAFETY ISSUES : VEHICLE STALLING. HYUNDAI DEALERSHIP HAS VEHICLE BUT AS OF DATE HAS NOT ANSWERED TO REPLACING DEFECTIVE ENGINE UNDER A WARRANTY.

Steering
Filed Nov 17, 201834,000 milesFL

STEERING WHEEL HAS PLAY WHEN TURNED AND MAKES A THUMP/CLANKING NOISE.

Engine
Filed Nov 8, 2018127,565 milesCA

IN NOVEMBER OF 2016 NOTICE CAR BEGAN TO HESITATE AND COMING HOME FROM A DRIVE THE VEHICLE DIED IN FRONT OF HOUSE. TOOK TO HYUNDAI VACAVILLE AND THEY STATED IT WAS A COMPUTER PROBLEM. UPDATE APPLIED, DROVE HOME AND NOTICED TICKING FROM ENGINE. DROVE TO WORK AND NOTICED LOWER GAS MILEAGE AND CONTINUED TICKING. I TOOK THE CAR BACK TO THE DEALER WHO SAID THIS TIME IT WAS THE FUEL INJECTORS AND TO PUT IN CLEANER. DROVE HOME AND THEN TO WORK AND NOTICED TICKING GETTING LOUDER. TOOK THE CAR BACK TO DEALER AND THIS TIME I WAS TOLD THAT THE ENGINE NEEDED TO BE REPLACED. UNFORTUNATELY, I WAS OUT OF WARRANTY AND HAD TO PAY FOR IT OUT OF POCKET WITH A RE MANUFACTURED FACTORY ENGINE WHICH WAS INSTALLED AROUND 12/23/2016. SINCE THEN STILL NOTICE A TICKING WITH NEW ENGINE AFTER PUTTING ABOUT 40,000 MILES ON IT AND CONCERNED THAT I WAS PROVIDED WITH A BAD ENGINE AGAIN. I KEEP UP WITH MAINTENANCE AS I DID WITH THE FIRST ENGINE WITH OIL CHANGES EVERY 3,000 MILES INSTEAD OF THE THE RECOMMENDED 7,500. I HAVE NOTICED MANY OTHER COMPLAINTS OF OWNERS OF MODEL YEAR 2013 WITH SIMILAR ISSUES. THE FAILURE WITH THE FIRST ENGINE WAS AT 127, 565 WHICH I BELIEVE SHOULD STILL NOT HAVE HAPPENED AS I HAVE A 2010 ACCENT WITH 180,000 AND NO PROBLEMS, AND HAD SEVERAL OTHER VEHICLES THAT WENT BEYOND 200,000 WITH NO ISSUES. I NOTICED THE TICKING NOISE BACK THEN TO BE PRONOUNCED WHEN ACCELERATING UP HILL AND WITH CURRENT ENGINE USUALLY HAVE TO WARM IT UP SO THAT WHEN I DRIVE I DO NOT HEAR ANY TICKING.

Steering
Filed Nov 1, 201879,487 milesFL

THERE IS A CLUNKING NOISE AT THE 11:00 AND 1:00 POINTS OF THE STEERING WHEEL. THIS OCCURS IN MOTION AS WELL AS WHILE THE VEHICLE IS STATIONARY. RESEARCH SHOWS THAT THE COUPLER IN THE STEERING WHEEL IS DETERIORATING AND CAUSING THE PROBLEM, REQUIRING REPLACEMENT.

Unknown or Other
Filed Oct 30, 201863,000 milesIL

I AM HAVING A PROBLEM WITH UNINTENTIONAL ACCELERATION ON MY 2013 HYUNDAI ELANTRA. I HAVE BEEN IN 2 NEAR ACCIDENTS IN THIS CAR SINCE I BOUGHT IT IN JULY OF 2018. MY REGULAR MECHANIC THOUGHT IT WAS A CAR MAT PROBLEM AND REMOVED THE MAT. THIS WAS AFTER MY CAR ACCELERATED SO HIGH THAT I JUMPED THE CURB AND LANDED IN THE YARD. IT DIDN'T STOP UNTIL I PUT IT IN PARK. I HAVE WITNESSES WHO SAW THIS HAPPEN. I DROVE THE CAR FOR 2 MORE WEEKS WITHOUT THE CAR MAT AND IT HAPPENED AGAIN. THIS TIME WITH MY NIECE IN THE CAR. IT DID NOT STOP UNTIL I PUT IT IN PARK. I TOOK IT TO MY LOCAL HYUNDAI DEALERSHIP BUT THEY DO NOT TAKE THE CAR OUT DRIVING ENOUGH TO DUPLICATE THE PROBLEM AND THEY WANT ME TO PICK UP THE CAR. I AM TERRIFIED TO DRIVE THIS CAR. I HAVE RESEARCHED THIS PROBLEM AND FIND THAT IT IS A COMMON PROBLEM WITH HYUNDAI VEHICLES. WHEN IS SOMEBODY GOING TO DO SOMETHING ABOUT THIS? THE FIRST TIME IT HAPPENED I WAS PULLING INTO MY PARKING SPOT IN MY APARTMENT BUILDING. THE SECOND TIME I WAS DRIVING AND TRIED TO STOP AT A RED LIGHT WHEN IT HAPPENED. HYUNDAI DOESN'T GIVE A [XXX]. THEY THINK THAT AFTER DRIVING FOR OVER 40 YEARS, I AM SUDDENLY GETTING MY PEDALS MIXED UP!!!!! TELL THAT TO [XXX] WHO HAD THE SAME PROBLEM. PLEASE HELP!!!!!!!!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Electrical System
Filed Oct 28, 2018RI

MY CAR WAS PARKED ON THE SIDE OF MY DRIVEWAY AND ON MONDAY MORNING, I PUT MY KEY IN THE IGNITION AND THE CAR CRANKED BUT DID NOT WANT TO TURN OVER. THE NIGHT BEFORE, MY CAR WAS RUNNING FINE. I'M LUCKY THAT IT HAPPENED AT HOME AND NOT STRANDED ELSEWHERE. I CHANGED THE SPARK PLUGS AND CHECKED THE FUSES AND SENSORS AND STILL IT DID NOT WORK. AFTER READING OTHER FORUMS, THERE WERE ALOT OF PEOPLE WHO WERE HAVING THE SAME ISSUE. A MECHANIC TOLD ME THAT I SHOULD CHANGE THE IGNITION SWITCH. I WENT TO HYUNDAI PARTS TO BUY ONE AND THE GUY WHO WORKS THERE TOLD ME THAT THE SWITCH IS A KNOWN ISSUE AND IS MADE OF PLASTIC THAT CAN EASILY CAUSE CRACKS OR CONDENSATION WHERE WATER CAN GO INSIDE. IN ADDITION, HE MENTIONED HYUNDAI KNEW ABOUT THIS AND MADE AN UPDATED PART WHICH IS MADE OF METAL. KNOWING THAT THIS WAS FAULTY AND HYUNDAI HAD HID THE INFORMATION, THE IGNITION SWITCH SHOULD HAVE BEEN RECALLED AND REPLACED FREE OF CHARGE.

Steering
Filed Oct 26, 201854,000 milesFL

MY STEERING COUPLER HAS DETERIORATED TO THE POINT WHERE IT IS UNSAFE TO DRIVE MY VEHICLE. I HAVE SEEN MANY OTHER REPORTS OF THE SAME PROBLEM ONLINE

Wheels
Filed Oct 26, 2018NV

I BOUGHT MY 2013 HYUNDAI ELANTRA USED WITH OVER $60,000 MILES ALREADY DRIVEN. I RECEIVED A RECALL LETTER FOR MY CAR AND TOOK IT TO THE HYUNDAI DEALER WHO WAS SUPPOSED TO FIX A SAFETY ISSUE WITH THE BRAKE SYSTEM. WHEN I GOT MY CAR BACK AFTER THE 'FREE REPAIR' I NOTICED A CLICKING SOUND COMING FROM THE LEFT WHEEL OR PASSENGER SIDE WHEEL. I TOLD THE DEALER WHO SAID I DON'T HAVE EXTENDED MAINTENANCE COVERAGE ON IT UNLESS I PURCHASE ONE WHICH I WAS QUOTED ANOTHER $300 PLUS A MONTH ON TO COVER REPAIRS. I AM PAYING $238.22 A MONTH ON TIME SINCE JUNE 2017 AND INSURANCE. DO I HAVE TO SPEND MORE THAN MY BUDGET FOR A CAR SOLD TO ME WITH THE PROMISE IT HAD NO PROBLEMS? I DON'T THINK IT'S RIGHT THAT I HAVE TAKEN OVER SOMEONE'S USED CAR THAT OBVIOUSLY I AM EXPECTED TO PAY FOR DOUBLE BECAUSE OF THE ISSUES THE CAR HAD AND WAS NOT DISCLOSED TO ME WHEN I BOUGHT IT. THE CLICKING SOUND ON THE WHEEL IS LOUD WHEN I AM DRIVING SLOWLY.

Steering
Filed Oct 19, 201840,000 milesCA

ELECTRONIC STABILITY LIGHT CAME ON, AND SLOWED THE VEHICLE AT RANDOM MOMENTS. AFTER TWO DAYS, STEERING BEGAN MAKING A "POP" SOUND WHEN TURNING LEFT OR RIGHT. BROUGHT TO DEALER AND CONFIRMED THE ISSUE IS WITH THE RACK AND PINION. CAR HAS 40K MILES AND IS ONLY 5 YEARS OLD. NO ACCIDENTS AND USED ONLY TO COMMUTE <10 MILES TO AND FROM WORK. THIS IS CONSIDERED OUTSIDE OF HYUNDAI'S 5 YEAR WARRANTY (EVEN THOUGH I AM WITHIN THE MILEAGE CONSIDERATION) SO IS NOT COVERED.

Engine
Filed Oct 18, 201885,000 milesIL

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Seat Belts
Filed Oct 15, 201850,000 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING, THE SEAT BELT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HYUNDAI OF ST. AUGUSTINE (2898 U.S. 1, ST AUGUSTINE, FL 32086, (904) 797-7800) WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING IN THE STEERING WHEEL NEEDED TO BE REPLACED BECAUSE IT WAS CAUSING THE SEAT BELT INDICATOR TO ILLUMINATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONTACT THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Exterior Lighting
Filed Oct 12, 2018VA

RANDOMLY LAST WEEK, THE RED AIRBAG LIGHT APPEARED ON MY DASH. THE LIGHT WOULD GO OFF AND ON ABOUT EVERY 5-10 MINUTES, WHILE DRIVING AND STATIONARY. SOME DAYS, THE LENGTH OF TIME IT WAS OFF WOULD EXTEND LONGER THAN OTHER. OVER THE LAST TWO DAYS, THE LIGHT HAS REMAINED ON CONSISTENTLY. I READ SIMILAR ISSUES ONLINE FROM OTHER 2013 HYUNDAI ELANTRA OWNERS WHO STATED THAT THE DRIVER AIRBAG WILL NOT DEPLOY IF THIS LIGHT IS ON IN THE EVENT OF A COLLISION. YET, I FOUND NO RECALLS ONLINE. I HAVE NOT HAD ANY PRIOR ISSUES WITH FALSE WARNING LIGHTS AND THE CAR HAS NOT BEEN IN ANY TYPE OF ACCIDENT IN OVER 4 YEARS. THERE IS NO WAY FOR ME TO MAINTAIN THESE SAFETY FEATURES IN MY CAR SO I WILL NOT PAY HUNDREDS OF DOLLARS TO FIX AN ISSUE THAT WAS NOT CAUSED DUE LACK OF OWNER DILIGENCE. HOWEVER, I NEED TO ENSURE MY CAR WILL DEPLOY ANY SAFETY FUNCTIONS IN THE EVENT OF AN ACCIDENT WHEN TRIGGERED.

Service Brakes
Filed Oct 10, 2018118,000 milesTX

TIMING CHAIN IS DAMAGED AND CAR IS ONLY 5 YEARS OLD AND HAVE KEPT UP WITH THE MAINTENANCE

Electronic Stability Control (esc)
Filed Oct 9, 2018VA

POSSIBLE CRANKSHAFT SENSOR FAILURE. CAR WILL NOT START PROPERLY OR STALLS AFTER STARTING AND SHIFTING GEARS.HAPPENS EVERY FEW MONTHS. NEW BATTERY, SPARK PLUGS AND TUNE UP COMPLETED JULY 2018.NO ALTERNATOR/STARTER ISSUES NOTED AFTER MECHANICAL TESTING.

Air Bags
Filed Oct 9, 201895,000 milesCA

I AM NOT SURE IF THIS IS RELATED TO TAKATA RECALL. BUT THE ELECTRONICS CONTROLLING THE AIR BAG AND CRUISE CONTROL ARE NOT FUNCTIONING! THE POOR DESIGN OF THE STEERING COVERS SQUEEZE THE WIRES THAT ARE BENT INTO THE CONNECTOR CAUSING THESE CIRCUITS NOT TO FUNCTION. AT THIS POINT, THE RED LIGHT FOR THE AIR-BAG IS ON ALL THE TIME WHICH MEANS THE IT WILL NOT DEPLOY CAUSING SERIOUS DAMAGE. THIS STEERING COVER DESIGN IS COMMON ON ALL ELANTRA MODELS SO WE SUSPECT THE PROBLEM COULD IMPACT SIGNIFICANT NUMBER OF CARS. I MANAGED TO TEST THE PROBLEM, BUT PULLING THE COVER OFF AND TESTING THE WIRES. WHEN THE COVER IS PULL AWAY FROM THE BODY OF THE STEERING, THE CIRCUIT FOR THE CRUISE CONTROL WORKS! HYUNDAI SHOULD RE-LOCATE THE PLUG WHERE THESE WIRES ARE CONNECTED FURTHER LOWER TO AVOID THESE WIRES GETTING SQUEEZED. AND FOR THE CURRENT MODELS, A SHORTER CONNECTOR COULD REMEDY THIS PROBLEM BY PREVENTING THE WIRES FROM GETTING SQUEEZED.

Air Bags
Filed Oct 3, 2018CA

2013 ELANTRA GT, 5 YEARS OLD AT 109K MILES. WE BOUGHT IT USED 3 MONTHS AGO. THE AIRBAG LIGHT CAME ON A WEEK AGO. THE PROBLEM IS THE CLOCK SPRING IN THE STEERING WHEEL WHICH IS A VERY COMMON ISSUE ON THIS TYPE AND YEAR VEHICLE. THERE IS A SERVICE BULLETIN ABOUT THIS WHICH EXTENDS THE CLOCK SPRING WARRANTY TO 15K MILES AND UNLIMITED MILEAGE BUT THE DEALERSHIP SAYS THAT OUR CAR IS NOT COVERED UNDER THIS EXTENDED WARRANTY BASED ON THE VIN. THE DEALER TOLD US TO CALL HYUNDAI CORPORATE AT 800-633-5151 AND ASK FOR "GOOD WILL" WARRANTY COVERAGE WHICH I DID AND I HAVE A CASE OPEN # 11648781. THE REPRESENTATIVE ON THE PHONE WAS EVASIVE AND NOT WILLING TO DO MUCH. THE SAME WITH THE DEALER. THE EXTENDED WARRANTY NHTSA ID NUMBER IS 10115229, THE MANUFACTURER SERVICE BULLETIN # IS 5NP-E9R9G-08 (ATTACHED HERE). THE ISSUE COVERS 2011-2014 ELANTRA AND 2011-2013 SONATA MODELS. THE CLOCK SPRING PART # IS EXACTLY THE SAME BETWEEN THESE MODELS. I DO NOT UNDERSTAND WHY SOME CARS ARE COVERED AND SOME NOT. IF THIS IS SUCH A COMMON PROBLEM TO TRIGGER EXTENDED WARRANTY, ALL CARS IN THE AFFECTED YEARS MUST BE COVERED. THE CLOCK SPRING SHOULD LAST HE LIFE OF THE VEHICLE, THUS THE 15 YEARS EXTENDED WARRANTY. HYUNDAI SHOULD DO GOOD BY ITS CUSTOMERS AND FIX ALL AFFECTED VEHICLES. EXTENDED WARRANTY IS MUCH CHEAPER THAN A FULL BLOWN RECALL. ONE LAST THING, THIS PROBLEM IS ALSO A SAFETY ISSUE SINCE IS DISABLES THE ENTIRE AIRBAG SYSTEM. THE STEERING WHEEL CONTROLS ARE ALSO AFFECTED, THE CRUISE CONTROL BUTTON A

Steering
Filed Oct 1, 201831,770 milesTX

STEERING WHEEL HAS EXCESSIVE PLAY AND MAKES NOISE WHEN TURNING TO RIGHT, FEELS LIKE SOMETHING IS LOOSE. THIS OCCURS EVEN WHEN STATIONARY. FEELS VERY UNSAFE AND WIFE IS AFRAID TO DRIVE CAR. PROBLEM SUDDENLY STARTED AFTER ONLY 31770 MILES. IN OVER 40 YEARS OF DRIVING AND OWNING 15 VEHICLES NEVER HAVE EXPERIENCED SUCH A STEERING PROBLEM. TOOK IT INTO DEALER AND THEY REPLACED A FLEXIBLE COUPLING , PART ONLY COST $1.26 BUT LABOR COST WAS $270.00. THIS IS A SAFETY RELATED PROBLEM AND SHOULD BE FIXED BY CAR COMPANY EITHER UNDER EXTENDED WARRANTY OR SAFETY RECALL. LOOKS LIKE A NEW BETTER DESIGNED COUPLING HAS REPLACED THE ORIGINAL. HYUNDAI SHOULD NOTIFY OWNERS BEFORE THE PROBLEM OCCURS .

Air Bags
Filed Oct 1, 201866,000 milesOR

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A SPRING BEHIND THE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

Steering
Filed Sep 25, 2018111,111 milesTX

STEERING WHEEL HAS A CLUNKING NOISE. IT FEELS LIKE THE STEERING WHEEL IS GOING TO COME LOOSE. IT SHOWS THAT THERE IS A SMALL GEAR INSIDE THE STEERING MOTOR, WHICH BREAKS APART LITTLE BY LITTLE, UNTIL YOU CANNOT LONGER MANEUVER THE CAR. THIS IS VERY DANGEROUS. TALK ABOUT AN ACCIDENT WAITING TO HAPPEN.

Suspension › Rear
Filed Sep 18, 2018NC

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT FAILED TO FULLY ENGAGE AND REQUIRED THE CONTACT TO PUMP THE BRAKE PEDAL OR APPLY FORCE TO STOP THE VEHICLE. IN ADDITION, WHILE DRIVING OVER ROUGH TERRAIN, THE REAR OF THE VEHICLE SWAYED ABNORMALLY. THE DEALER (JOE PECHELES HYUNDAI, 201 GREENVILLE BLVD SE, GREENVILLE, NC 27858, 1-(866) 980-4064) WAS NOTIFIED OF THE FAILURES, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Structure › Body › Door
Filed Sep 17, 2018116,000 milesFL

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. THE CONTACT STATED THAT THE REAR DOORS FAILED TO UNLATCH. THE CONTACT STATED THAT THE EMERGENCY UNLOCK FEATURE WAS ALSO INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. HYUNDAI OF CENTRAL FLORIDA (LOCATED AT 17325 E HWY 50, CLERMONT, FL 34711, (352) 224-9400) WAS NOTIFIED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. THE VIN WAS NOT AVAILABLE.

Engine
Filed Sep 13, 201857,041 milesVA

WHEN DRIVING VEHICLE WOULD TAKE TO AWHILE TO GET TO SPEED CITY STREET/HIGHWAY AND MAKING A CLICKING SOUND WHILE DRIVING. I TOOK THE VEHICLE TO THE DEALERSHIP TO DIAGNOSIS THE PROBLEM 3/16/18 FOUND THAT BOTTOM END OF ENGINE MAKING A KNOCKING NOISE THAT ENGINE AND DETERIORATED INTO MULTIPLE PIECES.AT 57041 MILES. IT TOOK AT LEAST TWO WEEKS FOR ALL THE PARTS FOR THE NEW ENGINE TO ARRIVE,. FOUR MONTHS LATER 6/5/18 VEHICLE MOTION DRIVING AROUND WITH A CRACKED TRANSMISSION AND NO CHECK LIGHTS CAME ON TO REVEAL THERE WAS PROBLEMS. IT WAS BROUGHT TO MY ATTENTION WHEN SERVICING MY VEHICLE FOR AN OIL CHANGE, THE TRANSMISSION WAS CRACKED WITH FLUID LEAKING FROM IT AT 60922 MILES. THE TRANSMISSION HAD TO BE REPLACED WITH A NEW ONE..

Electrical System
Filed Sep 11, 2018KS

VEHICLE KEEPS SHUTTING OFF/ STALLING. FIRST DEALER CLAIMED IT WAS A YAW RATE SENSOR. SENSOR WAS CHANGED AND DID NOT SOLVE ISSUE. IT WAS ALSO EXPERIENCING FUEL PUMP PROBLEMS, GAS WOULD LEAK WHEN FILLING AND GAS WOULD NOT CALCULATE MILEAGE OR UPDATE. SECOND DEALER DID NOT SEE A FUEL PUMP PROBLEM. NOW BELIEVES ITS A ECM PROBLEM. THEY DID NOT WANT TO COVER IT UNDER WARRANTY.

Air Bags
Filed Sep 11, 2018995,000 milesCA

THE AIR BAG LIGHT ILLUMINATED AT FIRST INTERMITTENTLY BUT LATER CONTINUAL. I BROUGHT IT TO THE DEALER WHO INFORMED ME IT WAS BECAUSE OF THE CLOCK SPRING. THE DEALER INFORMED ME THAT IT WAS NOT COVERED UNDER MY POLICY AND THAT I WOULD NEED TO PAY FOR THE DIAGNOSTIC AND THE REPAIR. THE CAR IS LESS THAN 5 YEARS OLD AND SHOULD NOT HAVE A SAFETY ISSUE AT THIS POINT THAT IS NOT COVERED UNDER A PLATINUM PROTECTION PLAN. IM VERY DISAPPOINTED.

Service BrakesCrash
Filed Sep 6, 201869,154 milesNM

TL* THE CONTACT OWNED A 2013 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES FAILED AND THERE WAS A LOSS OF TRACTION. THE CONTACT REAR ENDED ANOTHER VEHICLE THAT WAS APPROXIMATELY THE LENGTH OF TWO VEHICLES AHEAD OF HER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER HAD THE WIND KNOCKED OUT OF THEM, BUT WERE NOT INJURED. AMBULATORY CARE WAS RECEIVED. THE VEHICLE WAS DESTROYED AND TOWED TO A FACILITY. THE VEHICLE HAD NOT BEEN DIAGNOSED BY AN INSURANCE ADJUSTER OR A DEALER. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 17V769000 (SERVICE BRAKES, HYDRAULIC) AFTER THE CRASH, BUT HAD NOT RECEIVED A RECALL NOTIFICATION IN THE MAIL FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE CRASH MONTHS LATER. THE APPROXIMATE FAILURE MILEAGE WAS 69,154.

Air Bags
Filed Sep 4, 2018145,000 milesAZ

AIRBAG LIGHT REMAINING ON AND WAS TOLD IT IS THE CLOCKSPRING, WHICH IS BEING RECALLED ON MULTIPLE OTHER HYUNDAIS BUT DEALERS SAYS NOT THIS MODEL. CAR IS JUST 5 YEARS OLD, SHOULD NOT NEED SAFETY SYSTEM REPLACED YET.

Unknown or Other
Filed Aug 23, 2018NY

"TAKATA RECALL" 2013 ELANTRA WILL DISPERSE A HUGE CLOUD OF SMOKE WHEN ACCELERATING QUICKLY MAKING IT IMPOSSIBLE FOR DRIVERS BEHIND ME TO SEE. THIS HAPPENS INTERMITTENTLY BUT MOST OFTEN WHEN PULLING OUT ONTO A BUSY HIGHWAY MAKING IT INCREDIBLY UNSAFE FOR PEOPLE BEHIND ME. THERE IS SO MUCH SMOKE IT TAKES ABOUT 30 SECONDS TO A MINUTE TO FOR ME TO SEE THE CARS BEHIND ME. THERE ARE NUMEROUS COMPLAINTS ON LINE ABOUT THIS AND VIDEOS OF IT HAPPENING. DEALER TOLD ME IT WAS BECAUSE OF AN OVERFLOW OF OIL BECAUSE I WAS GETTING OIL CHANGES OUTSIDE THE DEALER. THE DEAL CHANGED MY OIL IT CONTINUES TO HAPPEN. DIFFERENT DEALERS HAVE DIFFERENT EXCUSES OF WHY THIS IS HAPPENING. IT'S VERY DANGEROUS FOR THE DRIVERS BEHIND THESE VEHICLES AND I AM SURE NOT GOOD FOR THE CAR.

Electrical System
Filed Aug 22, 201836,500 milesPA

AS I AM DRIVING THE CAR ON CITY STREETS, HIGHWAYS ETC. THE TIRE PRESSURE LIGHT COMES ON AND STARTS FLASHING AND AT THE SAME TIME THE RADIO, NAVIGATION SYSTEM. BLUETOOTH. BLUE LINK MONITORING SYSTEM, AS WELL AS SENSORS/MONITORING EQUIPMENT SHUTTING DOWN AND RESETTING AND OTHER SYSTEMS SHUT DOWN. I ALSO CAN NOT USE MY KEY FOB TO LOCK MY DOORS UNTIL THE CAR HAS RESET. USUALLY THE CAR WILL RESET BETWEEN FIVE MINTUES TO AN HOUR. CONCERN THAT THE ISSUE WILL INTENSIFY WITH THE SUDDEN SHUT DOWN OF THE ENGINE RESULTING IN A POTENTIAL LIFE THREATENING TO MYSELF AND OTHERS. THE CAR HAS BEEN TAKEN INTO THE DEALER NUMEROUS TIMES OVER THE PAST 9 MONTHS, WITHOUT ANY SUCCESS IN CORRECTING THE ISSUE. THE ISSUE CANNOT BE REPLICATED WHEN THE CAR IS IN THE SHOP. I HAVE BEEN TOLD BY HYUNDAI USA THIS IS NOT A SAFETY ISSUE SINCE THE DEALER CANNOT REPLICATE AND DIAGNOSE THE CAUSE. OTHER PERSONS HAVE REPORTED SIMILAR ISSUES WITH NO SOLUTION AND RECEIVING THE SAME GUIDANCE FROM HYUNDAI CONSUMER AFFAIRS.ISSUES HAVE OCCURRED. I HAVE HAD THE CAR INTO THE DEALER @ 6 TIMES FOR ASSESSMENT SINCE OCTOBER 15, 2017 THROUGH PRESENT. THE ISSUES HAVE OCCURRED AT A VARIETY OF SPEEDS, 30MPH UP TO 65-70 MPH ON THE HIGHWAY.

Unknown or Other
Filed Aug 21, 201889,000 milesCA

WHILE DRIVING (ROUGHLY 55-60 MPH) ON HWY 50 TO TAHOE THE PANORAMIC SUNROOF ON MY 2013 HYUNDAI ELANTRA GT SPONTANEOUSLY EXPLODED. THERE WAS A LOUD SHOTGUN SOUND WHICH WAS FOLLOWED BY THE GLASS OF THE SUNROOF FALLING BETWEEN THE CLOTH COVER INTO THE CAR ON US. THERE WAS NO ROCKS OR GIANT PINECONES NEAR BY THAT COULD HAVE STRUCK THE CAR OR CAUSED THE DAMAGE.

Air Bags
Filed Aug 18, 201820,000 milesCA

AIR BAGS LIGHT COMES ON DISABLING THE AIR BAGS. SOMETHING IN THE STEERING COLUMN THAT IS CONNECTED TO THE CLOCK SPRING. INVESTIGATION RESULTS IN HUNDREDS OF SIMILAR PROBLEMS WITH HYUNDAI CARS.

Wheels1 injured
Filed Aug 14, 20181,100 milesCT

2013 HYUNDAI ELANTRA. CONSUMER WRITES IN REGARDS TO SPONTANEOUS WHEEL FRACTURE. *LD *JS *TR

Exterior Lighting
Filed Aug 8, 2018VA

DRIVER'S SIDE HEADLIGHT ROUTINELY BURNS OUT. MECHANIC SAYS HE HAS BEEN SEEING THIS WITH ELANTRAS REGULARLY.

Engine
Filed Aug 7, 2018114,000 milesNY

WHILE DRIVING HOME FROM WORK THE CHECK ENGINE LIGHT TURNED ON. I DRIVE EIGHT MILES WITH IT ON. IT DIDN'T MAKE ANY SOUND OR ANYTHING THAT CONCERNED ME, ASIDE FROM THE LIGHT. PARKED IT AT HOME AND WENT TO GET A CODE READER. TRIED TO START IT AND IT WOULDN'T START. HAD TO FLAT BED IT TO A REPAIR SHOP AND THEY SAID THE ENGINE NEEDED REPLACED. I ONLY HAVE 114K MILES. KEPT UP ON MAINTENANCE. HAD IT IN A MONTH PRIOR FOR BRAKES AND IT WAS LOOKED INNER WITH NO PROBLEMS. HYUNDAI WILL DO NOTHING BECAUSE IT IS OVER WARRANTY. PRIOR TO ALL OF THIS I HAD PROBLEMS WITH IT WITHIN THE FIRST SIX MONTHS OF OWNING IT. HAVE HAD THE POWER STEERING RACK REPLACED , MASTER CYLINDER, SLAVE CYLINDER TWICE, ALONG WITH MULTIPLE OTHER ISSUES INCLUDING SPORADICALLY PULLING HARD TO THE LEFT FOR NO APPARENT REASON, BEFORE IT WAS EVEN AT 16K.

Structure › Body
Filed Aug 4, 201862,000 milesTX

I NOTICED THE PAINT ON MY DRIVER SIDE, SIDE WINDOW LOOKED LIKE IT HAD BUBBLED, GOT WORSE AND IS STARTING TO HAPPEN ON THE OTHER SIDE. ALSO, THE GRILL IN FRONT LOOKS LIKE IT HAS MELTED IN NUMEROUS AREAS. BROUGHT TO DEALERSHIP AND MANAGER OF BODY SHOP SAID HE HAS NEVER SEEN PAINT MELT AND BUBBLE LIKE THAT THIS NEEDS TO BE FIXED!

Air BagsCrash1 injured
Filed Aug 2, 2018121,000 milesMA

TL* THE CONTACT OWNED A 2013 HYUNDAI ELANTRA. WHILE DRIVING APPROXIMATELY 70 MPH, THE REAR DRIVER SIDE TIRE BLEW OUT. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE AND COLLIDED WITH THE GUARDRAIL. NONE OF THE FRONTAL AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

Electrical System
Filed Jul 26, 2018TX

TL* THE CONTACT OWNS A 2013 HYUNDAI ELANTRA. WHILE DRIVING 54 MPH, THE SERVICE INDICATORS ILLUMINATED, THE HEADLIGHTS FAILED TO ILLUMINATE, AND THE STEERING WHEEL SEIZED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO TURN THE HEADLIGHTS ON AND OFF, BUT THEY FAILED TO RESPOND. THE CONTACT CONTINUED DRIVING, BUT THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS PUSHED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED VAN HYUNDAI (1301 S INTERSTATE 35E, CARROLLTON, TX 75006, (972) 437-8334), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Jul 25, 2018NC

THE LIGHT HAD BEEN ON FOR A WHILE NOW, IT GOES OFF ONCE I START THE ENGINE BUT ONCE I START TO DRIVE IS WHEN IT COMES ON. I TOOK IT TO THE DEALERSHIP AND THEY'RE GOING TO LOOK AT IT TOMORROW TO SEE WHAT THE ISSUE IS. THE AIRBAG LIGHT INDICATES OFF AND WHEN MY BROTHER SAT IN THE PASSENGER SEAT THE AIRBAG LIGHT WENT AWAY AND SHOWED NOTHING BUT THE NOTIFICATION ON THE DASHBOARD STILL SHOWED ON.

Engine
Filed Jul 20, 201833,000 milesKY

ENGINE FAILURE AFTER 33,000 MILES. HYUNDAI STATES IT WILL TAKES 6 TO 8 MONTHS TO FIX. ALL OF THESE ENGINES ARE ON BACK ORDER. THE 100,000 MILE WARRANTY DOES NOT MEAN ANYTHING IF YOU CANT GET PARTS. MY DEALER HAS 40 ELANTRAS WAITING FOR ENGINES. JUST GUESS HOW MANY THEY ARE WAITING FOR NATION WIDE.

Service Brakes
Filed Jul 18, 201872,000 milesAL

REAR BRAKE LIGHTS REMAINING ON EVEN WHEN CAR IS IN PARK, IGNITION IS TURNED OFF, ALL LIGHTS ARE TURNED TO OFF POSITION.

Structure › BodyFire
Filed Jul 18, 201868,200 milesTN

HYUNDAI REPLACED MY 2013 ELANTRA'S ENGINE (68K MILES) AS A "GOODWILL GESTURE" DUE TO A FLAW IN THE ORIGINAL ENGINE WHICH WASN'T ALLOWING ENOUGH OIL TO GET TO THE ENGINE. TWO DAYS AFTER THE ENGINE REPLACEMENT THE CAR DIED WHILE BEING DRIVEN IN WHICH THEY SUSPECTED IT BE A FUEL PUMP ISSUE. AFTER RESOLVING THAT SUSPECTED ISSUE THE CAR AGAIN SHUT OFF WHILE IN MOTION DURING THE TEST DRIVE AND CAUGHT FIRE WHILE THE CAR WAS PULLED TO THE SIDE OF A CITY STREET AFTER BEING DRIVEN FOR ONLY ONE BLOCK.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2013 Hyundai Elantra → · Every Elantra year → · How the figures are calculated →