I have complained to the Honda dealer during each oil change that my engine shuts off when I am driving and come to a stop at intersections. I brought up that I had the car battery changed three times already due the suspicion that the battery was causing the issue. They tested the battery and found that it wasn't the problem. I asked them to look at the spark plugs, again, no issues. They took a test drive and could not replicate the issue. The problem stems from the feature that automatically shuts off the engine when the brakes are depressed and the vehicle is at a complete stop. When the brake is released, the engine attempts to turn back on, but fails. There are many indicator lights that turn on that indicate a fault. I have to manipulate the gear selector buttons to get the vehicle to shut down and attempt to restart the engine again. My vehicle has shut off tens of times while driving. My only fix at the moment is to press a button near the bottom of the gear selector that disables the automatic on-off engine shutoff. This is what I must now do when I first start my engine on. I have been put in dangerous situations when at intersections, particularly at right turns when my engine shuts off and there is oncoming vehicles. I have had expenses getting this issue looked at and getting new batteries, which did not resolve the issue.
2019 Honda Pilot complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
The contact owns a 2019 Honda Pilot. The contact stated that while operating the vehicle the transmission had erroneously shifted from the drive position to the select position causing the vehicle to hesitate and sputter. After turning the vehicle off and restarting the engine the failure had self-corrected. On one occasion while parked with the engine idling, as contact was exiting the vehicle the transmission erroneously shifted out of the park position and began to drive forward knocking the contact to the ground and driving over the legs. During the incident, the driver sustained injuries to both legs and a fractured arm. The vehicle was taken to the local dealer who reprogrammed the transmission. No further information was available. Later while operating the vehicle warning messages began to be displayed including the service engine, power train, and the warning message "danger pull over immediately". The cause of the failure was not yet determined. The manufacturer was not notified. The VIN was not available. The failure mileage was 52,000.
There have been several instances where the engine just shut off when I had the Stop/Start Engine functionality in the "ON" mode. Once it was in traffic on the highway and other times it was in residential streets. The car would flash an error message on the screen and it usually takes time to get it restarted. Honda never really paid much attention despite several complaints. The system had been hesitant on occasion which seemed abnormal but again Honda never paid attention when I told them. It has got to the point that I just turn off the option as I get in the car to avoid the engine shutting off on me in the middle of the highway. It has happened too often.
The car stopped at a stoplight and the engine shut off from the normal start/stop function. When I tried to drive, the engine did not restart and the car was dead in the intersection. I was stranded for 2 hours due to unavailability of tow truck. It eventually was jumped, charged overnight, then was dead again the next day.
When the car is stopped it will sometimes turn off. It has happened at least twice in the last week - once in a drive through and once at a stop sign. The cat comes to a stop normally but when it is time to accelerate the engine turns off & the electrical starts acting weird. I have to power the car off and on a couple of times before I can get it going again. I took the car into Honda today and they could not find any problems with the car. I am scared that this will happen on the freeway during traffic and someone will come crashing into me.
Start / Stop and Engine failure. When I have the start/stop feature enabled there have been numerous occasions where the car has stalled and will not restart. This has happened in critical traffic situations and has almost caused multiple accidents and injury. In addition, the engine has cut off while driving through parking lots and stopping for pedestrians; during this time I need to reset the entire car to get it to start back up while stuck in the middle of the street. One other occasions the start stop has failed where the car does restart but the entire car resents and delays me from moving until this is finished. I have taken the vehicle back to the dealer to review and they say everything is working as designed.
I was driving with my granddaughter. When we were stopped at a light and my car shut down. I didn’t know what to do. I finally figured out how to get the vehicle to start again. The idel- stop is not working it continues to happen. So my husband and I have to remember everyone we start the car to turn it off and we tend to forget. Then here we are stuck in the middle of traffic. idle-stop feature Is not working correctly.
Twice since purchasing the vehicle last year the automatic start/stop feature on the Honda has failed to restart the engine once we took our foot off the brake pedal. The first time was more than six months ago. We were at a light and the vehicle did not start after taking my foot off the brake when the light turned green. I tried putting it in park and then restarting the vehicle with the touch button but it didn't work. I tried with the remote start feature on the key and it would not start that way. At this point traffic was honking and going around us. I started pushing the park and neutral button to make sure it was in park, but nothing worked. I finally got the vehicle to restart by holding the start button on the dash for about 10-15 seconds. When I took it into the dealer a month or so later to have a recall taken care of I brought it up to the advisor and he asked if it has happened since then. I said no and he said it was probably something I did... The second time, was 5/11/2022 around 11 am. I was on the way to the Honda dealership to buy an oil filter and crush ring to change the oil. I had been driving for about a half an hour, stopped at a red light in front of the dealership and it happened again. Once again, traffic on the offramp started piling up, people were honking and going around on the shoulder. I tried the same procedure as before but it didn't work at first. I tried it a couple of times and the vehicle finally started. The vehicle has not been scanne
-The engine failed to restart on its own from a complete stop at a traffic light with the Auto Start/Stop function. This has occurred on multiple occasions. -This started occurring in the summer of 2021. The first couple of times, the engine would stall but would immediately start up again after turning the back on. On one occasion, it stalled at a traffic light and it took about 30 seconds to get the engine back on. On or about 8/12/21, we were stopped at a traffic light at a busy intersection and the engine stalled and would not restart. We blocked a lane for over an hour until a tow truck was finally able to retrieve the car. The battery could not be jump started. -The car was taken to the Honda dealership and they said it was due to a faulty battery and replaced the battery. However, within 9 months of the replacement (currently), the car has started stalling again intermittently. Most of the time, we remember to turn the auto start-stop feature before we start driving, which seems to help, but on the occasions that we forget, it has stalled on at least 2 occasions. So far, we've been able to start the engine again quickly and keep moving. -There have been no warming lamps, message or other symptoms prior to these incidents. -We have been extremely disappointed with the manner that Honda used when we voiced these concerns in August 2021. They were very dismissive and did not seem to believe my report, despite the car only being less than 3 years old at the time of the fir
The contact owns a 2019 Honda Pilot. The contact stated that while driving at various speeds, the Auto START/STOP feature failed to operate as needed causing the vehicle to stall. The contact would restart the vehicle as an unknown message was displayed on the instrument panel. The vehicle was taken to the dealer on multiple occasions; however, the failure persisted. Recently, the contact stated that the vehicle had locked up after the failure occurred and the gear shifter would not move from the park(P) position. The vehicle was towed to the dealer. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
I stopped at a red light downtown. The auto engine stop/start did not start when the green light came. It was not possible to change gears or place the car in neutral. All lights and radio were working. Much anxiety because all other cars were honking. Could not get out of the car without risk of being hit by another car. Police came by and helped calling a two truck- $200 to tow to a parking place two blocks down the street. Car could not be place in neutral. Towed to a dealership, they replaced the battery. (surprising since all electrical was working fine) It has not happened again, but I am inactivating the automatic feature everytime I ride the car.
Vehicles review camera no longer working after software update. Camera was working fine for a few weeks then stopped randomly
We have had a check engine light going off and on for a few days now. Car sputtering. Almost like no power at times and quick to slow down. We brought it to a Honda dealership and determined it had faulty fuel injectors. I was told there is a campaign on the issue now. But we would have to pay 40% of the repair cost. I believe it to be a dire safety issue. So we are paying for the repair. I was also told there is no recall on it for our vin but similar vehicles with similar issues come through there all the time
As described in Power Train TSB A20-029 (but so far associated only with 2019 Pilot AWD Touring and Elite) - my 2019 Pilot AWD transmission has intermittent harsh or jerky upshifts with steady acceleration. The vehicle lags, failing to accelerate properly. This creates a safety issue when merging, turning into active traffic, etc. The issue was inspected via diagnostic snapshot at Jenkins & Wynne Honda in Clarksville TN on May 3, 2022. Output graph confirmed transmission lag occurring consistently throughout tech drive. Issue first appeared in April 2022 at approximately 32,000 miles, just 2,000 miles past 30,000 mile service completed in Jan. 2022. All vehicle service maintained according to manufacturer timeline and recommendations.
2019 Honda Pilot Collision Mitigation System flashing BRAKE on screen average 3 times per day. Includes shaking of steering wheel & if cruise control on, braking. All this is happening when there is nothing blocking car. If cruise control on & need to respond to car that just pulled in front of me on highway, because the brake pedal is already suppressed by the car I can not respond properly. The only thing I have found to override the car is to push the gas pedal, which is also very dangerous!! Please help!! This is so dangerous. If something is actually happening on the road it is difficult to think about how to respond because the car is freaking out. The ability to think clearly & respond to unsafe situations is so important in those first few seconds. Honda mechanic said this is ‘just a side effect’ of a self driving car feature (cruise control) until Honda improves technology. There is no way to turn off Collision Mitigation Breaking System permanently
I have had the assisted emergency braking deploy itself with the Brake light blinking on the dash board when there is no reason for it to engage. No traffic around, just a sudden braking which pushes you forward in your seat and quickly scan all around you for impact which is not going to occur. I have heard of this happening to others but this has happened to me about 6 times and my husband has had it twice.
On several occasions the car has flashed BRAKE and then started braking when there has been no car in front of me.
Driving and the automatic braking engage with no vehicles around
While entering the express lane on I-595 E my Honda 2019 Pilot unexpectedly reduced speed applying the brakes. There were no cars in front or behind me and the yet the emergency braking system was applied. This could have caused a rear end collision. In speaking with a local Honda service dealer he had said that this had also happened to him twice. My incident occurred approx. 1 year ago. I've also read that this issue has been identified in Honda CR-V's and Accords.
When driving my Honda Pilot the Automatic Emergency Braking system has engaged multiple times (3-4 times with me, and once with my husband driving) in the middle of driving with there was no reason for the braking to occur - Meaning there were times when no cars were even in front of me. When this happens the orange BRAKE warning shows up on my dashboard advising "BRAKE" and my car jolts forward to strongly break. There has not been a recall on this issue, therefore, there has not inspection on my car specific to this issue. When this occurs it causes extreme panic on unawareness of what is going on. There is a threat of a crash behind me, especially when driving on roads 55 MPH, when the car all of a sudden out of nowhere comes to almost a complete stop. Also, it extremely distracts me due to the suddenness of this issue without any perceived warning. Therefore, I quickly try to understand if I do need to swerve or figure out how to quickly speed up after it brakes so no cars hit me from behind. Then it takes me awhile to calm down and understand what happened.
The engine turned off and the car went in to neutral gear while sitting at a stoplight. This happened 2x in 1 day. The first time, the car was in the "auto engine idle" mode and the second time I had disabled the feature so it was at a regular idle. The dash said the car was in accessory mode and to push the brake and start the car. I had to shift to park to be able to restart the car. I had cars behind me honking the horn and was afraid I was going to be rear ended at the stoplight by the driver behind me. This is definitely a safety hazard!
The battery to my pilot failed with either no warning or previous misdiagnosis by two different Honda dealerships. The part is no longer available as I returned it for a core charge. I'm not sure if there are codes in my vehicle that could be retrieved. On Saturday February 12, I was driving my wife and two children in the vehicle ages 3 and 5. The vehicle was stopped at one stoplight, the engine shut-off as part of the auto start/stop and when it did the auto restart the infotainment glitched. It had been doing that off and on for a while and the dealers assured me my battery was fine on multiple service visits. We had to stop at another stoplight and the vehicle shut-off and would not re-start. I called a tow service hoping that they could jump start the vehicle. It would not start and they had to tow the car. I've had my vehicle for 2.5 years and 38,500 miles. I am very disappointed that a vehicle this new would leave me stranded in the middle of the road. I have been taking it to 2 different dealers for service. First Jay Wolfe Honda where I purchased the vehicle and more recently Olathe Honda. I have had both of them check the battery in 2021. Both indicated that the battery was fine. I went back to Olathe Honda today as I had discussed the factory battery with them. I have a service report from September of 2021 that indicates they checked the battery and to see the attached test results. I asked them to see the test results and they indicated that they don't typically
After the automatic engine start/stop feature turns on "stops at a traffic light", the car does not restart and the car requires repeated pushes on the start/stop engine button to restart. The battery has been checked and it is in good condition. The dealer is unable to replicate the issue as it happens intermittently. It has occurred a number of times,
Intermittently when starting my vehicle while seated or using the factory remote start, the vehicle will move/drive forward up to several inches. I took videos of this and have taken it to the Honda dealer 3 separate times. The most recent time, they told me it was acceptable and that Honda says it can move up to 5” and be within acceptable tolerances. This is very unsafe due to my vehicle moving when unoccupied and with the parking brake set. The problem was confirmed and reproduced by the dealer. When I voiced my concern about the safety aspect, I was told that there should be nothing within 4’ of my vehicle. I feel unsafe to park my vehicle because I can’t control how close someone parks in front of me. I feel unsafe to park in my garage because I don’t want my car to drive forward and hit my property. I don’t want my daughter any where near my car when I am simply starting it.
The contact owns a 2019 Honda Pilot. The contact stated that vehicle was equipped with the START/STOP feature; while at a stop, after releasing the brake pedal the vehicle stalled. The contact had to place the vehicle in park and restart vehicle. The heated seat on the driver side failed to produce heat. Additionally, while traveling at high speeds the vehicle stalled and was slow to restart. The vehicle was taken to the local dealer on several occasions where it was diagnosed, and the contact was informed that a rodent had chewed through the wires. The contact was also informed that the battery needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The approximate failure mileage was 41,000.
The rear hatch glass and gasket blew out when the rear side door was opened then shut (in cold weather-approx. 24 degrees F). If this had happened while the vehicle was in motion, it could pose a safety concern. Believe this failure was caused by a faulty component or an assembly error at the factory. Although Honda says this failure could be due to a pre-existing rock chip, this is highly unlikely since this is not the windshield, but the rear hatch glass. Consumer stated now appears the window failure may have been due to vandalism and the initial damage could have been concealed by a layer of frost.
I drove our Honda Pilot during a moderate snow storm. The collision avoidance system repeatedly recognized the snow as a vehicle and repeatedly applied the brakes at highway speed in heavy traffic. It happened from Davenport, IA to Des Moines, IA on 14 Jan 22. It also repeatedly tried to steer because the lane keeper assist kept malfunctioning. On Sunday 16 Jan 22 we returned from Des Moines to Davenport and it repeatedly happened again. On Sunday the roads were clear and there wasn't any precipitation in the air. I washed the windshield and wiped off the sensor panel but it didn't stop. The Honda dealer in Moline, IL told me that there was nothing they could do. They said that happens in snow and rain and that I should wash the vehicle. The vehicle is malfunctioning and dangerous. It randomly applies the brakes and tries to steer itself at highway speed if there is any obstruction to the sensors. I had to fight the steering wheel to keep it on the road when driving down the middle of the lane. Having the car applying the brakes randomly at highway speed is also incredibly dangerous. I can't control how close semi trucks follow and several almost rear ended me. They also got very upset because they thought I was doing it on purpose. I can't wash the vehicle every time it snows or pull over every time it rains hard. The dealers suggestions are not practical. The malfunctioning lane keeper assist and automatic breaking on this vehicle is an accident waiting to happen. Or it's a
Having Crackling noise coming from the front dash of my car which interferes with the radio and the screen of my radio. Seems to be the electrical problem but if it’s shutting down the radio it’s possible that it could totally shut down my car while driving . It has become a safety issue. Break problem getting a pop/clicking noise in the front left & right tire has been put in shop 5 time never fixed.. they keep adding lubricant still have the same problem.. another safety hazard..
We own a 2019 Honda Pilot Touring (VIN [XXX]). We purchased our vehicle from Checkered Flag Honda in Norfolk, Virginia in June 2019. This vehicle has 32,096 and is still under the factory bumper to bumper warranty. We have been experiencing an issue with the systems Auto-Start Stop feature. The vehicle's engine stops at a red light, and when we release the brake, on numerous occasions the vehicle fails to restart the engine and stalls in the middle of the road. This has happened more than 15 times since we have owned the vehicle and puts us in an unsafe situation. We took our vehicle in for service at Checkered Flag on 08/12/2021 and explained the problem we were having to the service technicians. During that visit, they were not able to duplicate our engine stalling issue (see service record attached). Since 08/2021, this issue has continued to occur 6-8 times since August. The engine attempts to restart itself after letting off the brake or after a set period of time, however after attempting to crank the engine, the car beeps and has to be restarted manually. When attempting to restart the car manually, the car will not start the next 2-3 attempts, and will eventually restart after multiple presses of the engine start button. This is extremely unsafe as we are not able to move the vehicle, sometimes for a few minutes. According to the service records, the technicians performed a battery check, and the battery was fine. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORM
While driving on highways that have had repairs done my lane departure sensing system has kicked in and both jerked my car over as well automatically slowed the speed. The issue is that the car's sensors are reading the material used to repair the roads as if they are the lane markers and have pulled me out of an actual lane and caused my car to slow while on the expressway. Twice this has happened during rush hour and I was nearly rear ended twice and almost hit a car in the lane next to me once. To be clear: in each of these incidents I was in a proper lane and was not drifting. The lane had repairs/patches done which caused the car's sensors to misread the lane's boundaries.
Engine acceleration suddenly degrade in the highway 50 miles seems running like 20 miles even pressing the gas hard. also water coming from no where on the driver side floor when it rain Hard or light notice this since the day I bought it.
While at a stop light the idle stop engaged but when I lift my foot off the brake to begin moving forward the auto-start failed to start and vehicle reported battery failure. Put Pilot in park and made 3-5 attempts to restart before successful. Cars nearly rear ended me and my children who were in the back.
Our 2019 Honda Pilot is equipped with idle stop, where the vehicle shuts off when at a red light. The engine is supposed to restart once you release the brake peddle. However, there have been numerous times when it has been slow to start, or fail to restart. This causes a safety concern since you are stuck in an intersection with a green light and could get rear-ended. We are just outside the warranty and a dealer has not reproduced the problem. There are no other indication that the starter is bad and we've had the battery checked to make sure it is good.
Front end impact into another vehicles passenger side. Other drivers side impact bags deployed mine did not. Seat belt pin engaged on my vehicle.
I started the Honda Pilot drove on a driveway about 30 feet to an intersection. When clear I accelerated onto the road. The car was very slow to accelerate and I slowly rolled onto the road barely avoiding an oncoming car. While in my lane I stopped and observed an AWD warning light on the dashboard. I turned the engine off then restarted the engine. The AWD warning light was off and the car drove normally. The next day when starting my car to leave a parking lot the AWD warning light appeared on my dashboard. I turned the engine off then restarted the engine. The AWD warning light was off. I drove home without the AWD warning light reappearing.
When driving on the interstate, car automatically applied breaks at 70+ MPH bringing speed down to 55 or less as it sensed a car in the right lane. However, there was clear lanes and no potential impact for a crash. The breaking almost resulted in me getting rear ended. Also, there have been numerous instances where the car has had sensors go off for collision warnings when I am driving in the city and there is no car in sight or I am turning left at a stoplight. This is not safe and needs to be addressed.
Car stalls at a stoplight. Battery was completely depleted so it wouldn't restart. I couldn't even open the windows on a hot day b/c the battery was depleted. Honda dealer in Richmond California tells me they can't replicate the issue and all the diagnostic tools they have indicate no problems. This is a serious safety issue that must be addressed.
What component or system failed or malfunctioned, and is it available for inspection upon request? - rear view camera How was your safety or the safety of others put at risk? -I am unable to view if anything is obstructing my vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? I will be taking it in on 9/29 for diagnosis, seeing that my VIN is not eligible for bulletin 20-051 when bulletin states " the rear view camera may not display when shifting to reverse" Service bulletin 20-047 was previously done on the 25th of September. Also, at the same time the rear camera stopped working, the rear wiper also stopped working. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it was not. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, I had no indication prior to failure.
We have had ongoing issues with the satellite cutting out and losing signal (can’t use GPS and the clock just says 8:00 no matter what time) since about 20,000 miles. The vehicle now has about 32,000 miles on it. The larger issue happened a few weeks back. We were driving the car, came up to a 4 way stop and the car turned off. Never came back on. Couldn’t put it in neutral and get the car pushed off the road because the shifter is electrical. Honda roadside and Honda service department both told us there is no override so we had to sit in moving lanes until a tow truck could come. Had the car towed and the service department said it was the battery. They recharged the battery and sent us home. Said the “cells” tested fine so they could just recharge it. Less than 3 weeks later the car was parked at work and started fine. Went to the store and it was dead after a 10 minute errand. Got it jumped and drove to the service dept. It died again in the service dept receiving lane. They are again saying it is a battery issue and planning to replace the battery this time but said it could take 3-5 more times of having the issue before they know what is draining the battery. The largest safety issue is that the vehicle just turns off without notice while driving and there is no way to get it moved to a safe location because it can’t be put into neutral without power
Cars jerks when accelerating or cruising at lower speeds.
This has been happening for a while now, probably the past yet, but its happening more frequently now. I didn't think much of it until my husband noticed it while we were driving and started asking me about it and saying that could mean I have a transmission issue and need to get it looked at before my warranty is up since the car is relatively new and has less than 40,000 miles. My warranty is up to 80,000 miles. The date listed below is when my husband mentioned it. When accelerating, at low RPMs, usually between 1 and 2 rpm, the car hesitates accelerating. it lasts about 1 to 5 seconds. I initially noticed it at low speeds, but now it's doing the same thing at higher speeds, but always when it's a low rpms. It was sparsely happening, but now it's happening more frequently. Sometimes the hesitation is kinda jerking you a few times, but other times, its a longer hesitation and your car kinda makes a sound like it all of a sudden just decided it was going to kick into gear and start going again. This is a safety issue because if I'm pulling into traffic, changing lanes, crossing a road and my car hesitates or I can speed up fast enough when I should be able to, it could cause an accident. I'm taking it to get looks at by Honda Cars of Katy on 8/25/2021. They should be able to reproduce it since it happens quite frequently. The vehicle has not been inspected by anyone yet for this issue. There are no warning lights or messages on either.
Electronic system goes blank while driving; popping noise from speakers is distracting
The contact owns a 2019 Honda Pilot. The contact stated while reversing, the rear-view camera screen went black and the most net connection off warning message was illuminated on the screen before it went black again. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the most net connection cable needed to be replaced. The vehicle was repaired but continued to experience the failure. The contact stated that the failure was experienced several times. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V440000 (Electrical System, Back Over Prevention) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.
The air conditioning went out. The condenser to replace has been discontinued by almost every parts seller. Took the car to Honda and they are not sure what the problem is so they want to rebuild the entire air conditioning system.
While stopped at a red light, the engine would completely shut off. I had to restart the car and it would take multiple attempts to turn it back on. The first time it happened, I thought it was a battery issue. But I had since changed the battery and the problem still occurs. It seems to happen when the idle mode is not turned off. This is dangerous as it could cause an accident to have your car suddenly stop working in the middle of traffic.
My husband and daughter were driving on the freeway normal speed limit, and the liftgate glass blew out. The car is not even 7000 miles, nothing hit it. After doing a little bit of research I came across posts where some people have had issues with other Honda models and the company does not cover glass under warranty. Lucky my daughter was not sitting at the back otherwise she would have been hurt with the flying glass. I feel this needs to be looked into further.
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed the contact noticed the rearview camera was showing a blank screen and would sporadically on its own. This disables the rearview camera and most other electronic systems in the vehicle. The contact stated the failure occurred several times. The contact took the vehicle to a local dealer where they informed the contact of a recall on the vehicle NHTSA campaign number: 20V439000 (back over prevention, electrical system) and performed the recall repair for the failure but that did not fix the failure. The contact took the vehicle to multiple dealers to have it inspected but could not diagnose the cause of the failure. The connectors and wiring are so sub-par that even the small amount of pressure on them caused by routine on-road driving is enough to cause them to disconnect the entire Infotainment system. In short, the vehicle cannot currently be repaired by any Honda dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 12,500 when the problem initially began. The vehicle currently has 27,000 miles. The infotainment system failure violates 2 Federal Motor Vehicle Safety Standards, FMVSS numbers 101 "Control and Displays" and 111 "Rearview Mirrors". Based on the information the contact has seen and learned from various Honda dealers, The Honda Motor Company is aware of this design flaw, as it has affected thousands of
My 2019 honda pilot's front panels lights goes off while driving. It includes radio screen, AC and other accessories button lights, and speedometer and other gauges. I went to dealership twice. First time they mentioned that it could be software issue and they updated the software. But that didn't resolve the issue and I had the same problem. Honda knew this fault in many other vehicle and they sent out a notice to get changed the MOST cord. Got changed it on May 29, but again it happened on June 21. This issue happens when I drive my vehicle more than 10-12 miles continuously. This is a serious safety issue as the speedometer and other gauges shut down and could be dangerous while on highways. Also, the sudden shut down of info system's light changes the interior ambient lighting and could be a possible cause of an accident while driving at high speed.
The windshield randomly cracked in the lower passenger side of my 2019 honda pilot exl while i was driving i have done research and found this to be a common occurrence in these vehicles and a safety issue
When auto engine idle is on after coming to a stop at a light or stop sign upon acceleration some times the car will stall and then an error message will come on the dash "Collision Mitigation Braking System error" this happens multiple times a week when driving i have taken to honda dealership and the blew me off saying they could not replicate the issue but i have come across many other people online with the same issue.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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