The contact owns a 2019 Honda Pilot. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions, and the dealer replaced the starter, the injector, the transmission fluid, and the transmission plug. However, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000.
2019 Honda Pilot complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
On several occasions my vehicle has acted as if it were going to die at a stoplight or intersection where the brake pedal was pushed enough to trigger the auto-off function. It did not start doing this until the last several months. I assumed it was because I did not have my foot pressed enough. On one occasion several weeks back it acted as if it did not want to start and then today I was completely stopped and stuck at a light, blocking traffic. The battery light came on and it would not let me restart it. After a minute I finally got it started and immediately drove it to the Honda dealer in which they weren’t able to check it. I will take back tomorrow for them to check it out. I’ve also read several articles about this same thing happening so I wanted to report it for the records.
Auto Idle Stop is malfunctioning. When my car turns off at a stop using Auto Idle Stop many times the engine does not turn back on. Then I can't put make my car drive. I can't put it into Park. Nothing happens when I give it gas. So now I have to turn off my car and try to restart the engine so I can drive again. So cars behind me are starting to accelerate because the light has turned green and my car has stopped working. This has happened to me more than 10 times. Now I try to remember to turn off Auto Idle Stop but I don't always remember to do so. I'm afraid I will get hit because it is taking me sometimes 10 seconds to get my car moving again. My car is available for inspection. I have not taken it to the dealer. It has not been inspected by anyone. There were no warning signs although a warning light appears on the dash for a second when the engine won't start. It says something about Auto Idle Stop but I'm so busy trying to start my car again I can't read it.
The owns a 2019 Honda Pilot. The contact stated that on multiple occasions while at a stop, he released the brake pedal, but the engine failed to re-engage. Additionally, the contact stated that the transmission inadvertently shifted into neutral while driving. The contact stated that he was able to restart the vehicle after multiple attempts. No warning lights were illuminated. The first time the vehicle was taken to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.
The car is equipped with a stop-start system that is supposed to shut off the engine when you stop (eg at a red light) and restart almost instantly when you lift the foot off the brake. The restart feature fails somewhat regularly, maybe about 5% of the time. It has happened for many years, and with increasing frequency as the car is getting older. Sometimes the restart has trouble, the car misfires a moment, but then the engine restarts, sometimes a bunch of unrelated warnings sound when this happens, the car reporting that the collision avoidance systems are now offline or similar. Sometimes the engine completely stalls and does not come back online at all; when this happens, getting it restarted generally means putting it in park, turning the car completely off, then starting it again, a process that takes 10-15 seconds. When this happens at an isolated stop sign it is annoying; it has also happened on a highway exit ramp with traffic going around our disabled vehicle. Various Honda dealers have inspected and maintained the vehicle, and none have detected anything wrong to explain this behavior. The problem is intermittent and thus hard to reproduce on demand.
Start/Stop (auto Idle stope system) function issue. I have several incidents where the start/stop malfunctions. The other day I was on a red light and when I pressed the gas pedal to start driving the vehicle hesitate to start and begun to move backward. This happened several time already.
Vehicle failed to restart after stopping at a red light. Had to completely turn off the vehicle and restart it for it for engine to fire back up. Auto stop feature was on. Power seemed to suddenly go down and then the car was in park. Took couple of tries to start up as the car went into neutral in between.
I am actually reporting two incidences, since the first (never reported) now appears to be related. 1st: In March 2022 (approx 35,600 miles on the vehicle), the vehicle completely shut down after attempting to accelerate back out of the auto-idle stop mode. I was stopped at a traffic light on a Highway off-ramp in rush hour traffic. All of the warning lights and exterior lights started flashing and strobing in and out, but I also had no power of any kind for windows, radio, nothing. I was unable to turn on the emergency flashers, so I got out of the vehicle to redirect traffic around me while I waited for it to be towed to the dealership. They told me that by the time my vehicle got to them, that the battery was completely dead, and therefore there was no data or code. They told me that it had to be the battery, but they’d fully recharged the battery and it was all good. (Covered under warranty) Yesterday afternoon 9/27 I was at a stoplight, once again in auto-idle stop mode. I depressed the accelerator once the light turned green and the car would not move. I looked down and noticed that my car had shifted itself into neutral? It would not allow me to put it back in park and/or restart. By now I am trying to wave the people behind me to go around, when I look up and see there’s some kind of message scrolling across the driver’s display; something about a wrong gear? There were cars stuck behind me, so I was in a bit of a panic mode. I took a few breaths and tried again. I fu
Check engine light Code p219b “Check emissions system” Fuel injectors needed to be replaced at only 32,000 miles. Vehicle was out of standard factory warranty by 6 months but under 36k. Honda did replace them under the service bulletin. Just wanted to report so they hopefully keep covering for others as this is an expensive repair.
"Check Engine" light comes on, followed by "Emissions System" problem, then "AWD" problem, and also "Transmission" light with a message to pull over and find a safe location. Have brought in for the "Emissions Systems" problem and AWD multiple times, but problem re-appears within a day. Uploading one invoice of many.
While driving, a light came on for Emissions Systems Failure. The vehicle seemed to not accelerate properly like it was pulling. I feared for the safety of my children. This is our only vehicle. My husband took it to the Honda Dealership. He got told that there is an issue with the fuel injector and timing belt. After research, we discovered both these issues have been added to a Honda recall list for our year and model vehicle. When my husband asked the Honda Service team about it, they said yes, but our VIN isn't covered. We are having the exact same issues as the recall.
My car started jerking and then started to get a loud noise. Took it to the dealer and they said has to do to with the fuel pump and to replace/fix it's costing over 3500.00. I noticed that are recalls for Honda Pilot from 2018 to 2020 on fuel pumps. However, there is not a recall on the care yet. How to resolve this issue.
The contact owns a 2019 Honda Pilot. The contact stated that after being idle at a red traffic light and attempting to accelerate, the vehicle lost motive power and stalled. The contact stated that the Start/Stop function operated as designed while stopped however, when the accelerator pedal was depressed the system failed to re-engage. The contact had to wait for several minutes before the Push to Start button would restart the vehicle. There was no warning light illuminated. The contact called the dealer but was unable to reach a representative. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 19,000.
When coming to a complete stop the idle stop turns the car off. When you take your foot off the break to restart the engine it stalls the vehicle and puts the car in neutral. The car then needs to be put in park, restarted and then can be driven again. This has happened about 20 times over the last month and has become more frequent.
Auto start feature not starting engine once brake pedal is released after engine is turned off at traffic stops due to this feature. It takes 6 to 7 tries when this happens to get the engine started while all this time putting the occupants of the car in anxiety and putting our lives at risk to push the car to the side. This has happened repeatedly in the last few days. It has happened few times couple of years ago and I wasn't aware it was due to this feature unless it started happening last week.
In the past I have reported an issue with the auto stop to Price Honda. They sent me away saying nothing was wrong. Last night my car died while coming to a stop. No warning. No engine check lights. The emergency flashers wouldn't work nor doors or windows and I was stuck in the middle of the road with my children without Hazzard lights. No way to put car into neutral unless you have a special tool which even the Honda dealership couldn't help me with. This was not disclosed when we bought the car and was stuck in high traffic for over 2 hours until a mechanic came and finally got my car to start and move to side by switching the battery along with other stuff. He stated the battery should not have died in Drive and something is wrong. I see this is a known issue when looking at your website. I do not feel safe driving this Honda pilot. It can shut down at any time without warning and leave us stranded. Not being able to move into neutral in its self is safety Hazzard especially with no hazard lights. Price Honda [XXX] was very rude and brushed me off telling me no one is going to call me back over this. However their manager [XXX] called me shortly after and even acknowledged the known issue and said could take years to recall. This is not ok and why wasn't any of this disclosed. We should know that we need a tool (and know how to do it since in the engine) to save us if our car breaks down so we can at least get to side of road! I see This issue is being investigated by you
The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. This is the third time has occurred. Many people online are reporting the same issue.
On multiple occasions the auto start/stop has failed when releasing brake pedal vehicle will completely shut off and takes multiple attempts to turn back on. This is a hazard due to the fact that it has occured on busy streets and state highways. At this time vehicle has not been inspected by dealer we do plan on taking it in asap.
I got my brand new Honda in 2019; the problems started right away, after a few weeks, the radio system would just turn off while driving. The whole console wouldn’t work. I would turn it on/off but still nothing. If I let the car set over night sometimes it may work the next day. They replaced my radio but it continued. [XXX] from Honda said it was finally in Error state and it was the Amplifier. [XXX] had ordered a new 1 & put it in 9/8/22, I thought my problems were over. On 9/12/22; I dropped my daughter off at school, I was leaving but I had to stop for traffic. I was about to pull out when the dash starting flashing/lighting up & I couldn’t go anywhere. The car was in Park and I was stuck. I pushed the car into drive, etc., but it wouldn’t go. I turned the car off/on to try to restart things but nothing. The brakes then locked up and I couldn’t do anything. I tried everything that I could think, I was blocking traffic not allowing people to leave from the school and cars from coming in. I called Honda Rd. Asst. But they said I had no longer a warranty as I am at 30,000 but I thought it was 36,000 miles. They connected me to AAA which I had to pay out of pocket for towing. I called [XXX] & my Serv. Advr. [XXX] so they knew that I was going to towed in. I couldn’t get the vehicle to turn off or on after awhile. 2 hrs. later; the tow truck had came, he had to jump start it to get it on his truck, he toke me to Honda. I waited over 4 hrs. but [XXX] said battery was good, he
The contact owns a 2019 Honda Pilot. The contact stated that while at a red traffic light, the vehicle lost automotive power on several occasions. The vehicle was able to restart. The contact stated that while she was driving uphill and was stopped at a light waiting to make a left, the instrument panel displayed various unknown warning lights illuminated and the vehicle stalled. The contact stated that the vehicle was able to restart after attempting to restart for 5 minutes. The vehicle was taken to a local dealer and the contact was informed that the diagnosis was that her battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that as she was driving uphill and waiting at a red light the gear shifted independently into neutral(N) without warning lights that illuminated and the vehicle then lost motive power. The contact stated that after attempting to restart the vehicle various times for 20 minutes the vehicle was able to restart. The vehicle was taken back to the dealer who informed that the starter needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and the contact had a case opened. The approximate failure mileage was 40,227.
Vehicle is equipped with auto engine shutoff when vehicle stops. It started failing and has caused the car to stall at red light. Purchased vehicle 4 months ago
While coming to a stop light auto start/stop activated when releasing brake pedal car failed to restart. Needed to enter vehicle into park and restart car with push button to resume.
When stopped at an intersection, the auto engine idle stop activated in my vehicle. When I let off the brake pedal, the engine of the vehicle did not start back up. Alerts on my dash came up instructing me to place the vehicle in park and restart the vehicle. It took two attempts to get the vehicle restarted. The battery light turned on when trying to restart the vehicle. There was traffic behind me and I had to turn on my hazards to alert them of me having troubles.
The auto stop start function is malfunctioning. When I start to go after being stopped at a red light, the engine often does not restart back up. The car shuts down and I need to put it in park and restart the car. This just started happening about a month ago and it is happening more frequently now.
The contact owns a 2019 Honda Pilot. The contact stated that after stopping at a traffic light and attempting to accelerate, the vehicle lost motive power and stalled and the transmission shifted into neutral. The contact was able to restart the vehicle and the vehicle operated normally. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 31,400.
Two incidences occurred within one hour. When in park the vehicle suddenly shifted to neutral and began to roll backwards. The second incident occurred 30 minutes later. When stopped at a traffic light the vehicle again shifted into neutral on its own and would not allow you to switch to drive with out turning off the vehicle and then back on again. Both could have resulted in catastrophic injury. This vehicle has been recalled (and repaired) multiple times for electrical issues and has all push button gear shifts. It is up to date on all recall and service notices and maintenance.
I received a transmission system problem warning and a blind spot info system warning. Also the spot on the dash that tells you if you are in Park, Neutral, Drive or Reverse has all of the letters on top of each other and they were flashing.
The idle Start stop engine when I press the brakes shuts the engine off. Then it stalls the engine, puts it in neutral and I can’t start the car when I press the gas pedal. Music turns off too. I have to put the car in park, turn the engine completely off, restart the engine before I can go. Very dangerous as it’s stalled as I am in the middle of driving at a stop sign, roundabout, stopping for a pedestrian, stopped at a light, left hand turn. Occurs each time I drive. Started in late 2020.
The problem, I believe, it with the auto start/stop feature of the car. At least 10 times (starting in mid 2021), while stopped at a traffic stop, the auto stop feature enables causing the engine to stop when the brake pedal is pressed down. Upon taking my foot off the brake pedal, the car stalls and does not start up right away. This always seems to happen at a busy intersection, and I have to put on my hazards until I can get the car to start up again which takes up to 2 minutes. This happens in both hot and cold weather. The danger here is that I can be hit by another car expecting me to move and also causes me to block traffic in dangerously busy areas. The problem cannot be reproduced at the dealership as per the dealership. There are never any symptoms prior to the car auto start/stop feature failing. This is a safety issue that can literally cause serious injury
With the auto engine idle stop enabled, stopped at a traffic light and engine shutoff. When releasing the brake engine did not start and dashboard display said to put car in park and press start button. Followed directions and car did not restart until completing the park/start button sequence three times.
The auto start-stop system is not working properly. We have had several incidences when the idle-stop feature is on and we stop in traffic or at a stop sign or light and the engine will not start back up automatically. I have to go back through the whole process of restarting my car and there are times when it wouldn't start back up on the first try. This has almost caused a couple of accidents with the cars behind us almost hitting us as we are not able to move initially causing more traffic and opportunities for accidents. I took it to a Honda dealership and there only suggestion was to get a new battery. They said that my battery when tested was borderline, but there battery testing machine did not say that it needed replaced. It said to charge and retest. I pressed them for the details and said it was at 12.5 volts and 400 on cold crank. So it wasn't exactly were you want it, but didn't show replace either on their testing machine. Also we had the Pilot in on 6/22/22 for a standard oil change and it was marked that the batter performance was good. The first week of July is when I was driving it and had the complete engine stop where I had to restart the car in a traffic jam on a bridge. It took multiple times to restart and almost caused an accident. My wife let me know at that point that she had been having this problem all the way back into May but didn't say anything to me as she just started turning the feature off when in the Pilot cause she didn't like the feature.
Fuel-saving stop-start system fails to restart. Car goes into neutral and has to be turned off and back on to restart. This happens when stopped at a traffic light. Low battery light ignites, seems engine doesn’t have enough power to restart when gas is pressed.
I was stopped at a stop light in traffic. The light turned green and I tried to hit the gas to go, but my vehicle turned off. I tried to depress the brake and push the start button, lights flashed on my dash but did not start my car. I tried again and nothing happened. Then, all lights on dash turned off when I tried again to start the engine. I waited a few more seconds and tried to start the car and the dash lights came on but still my car would not start. I continued to wait a few seconds and tried to start my car and it finally turned on after 15-20 attempts. I called the dealer and they said it's probably the battery. The car just had a new battery put in so it's not the battery. The car just passed inspection at the dealer's last week. We have received no warning messages in the vehicle about this. However, the same thing happened to me a year ago where the vehicle did not start after being stopped at a light, but it only took 3-4 times to get it started again. Today, I was at a busy intersection when this happened with rush hour traffic with my children in the car. The speed limit was 45 mph on the road. Cars had to slam on breaks to avoid hitting us. Not a safe situation.
On my drive home this afternoon the auto idle stop feature on my 2019 Pilot touring began to hesitate to restart after releasing my foot from the brake. The result was an orange warning light telling me that there is a problem with the collision mitigation system and a shudder before the engine would resume running. I had to turn off the auto-start feature to avoid stalling in rush hour traffic.
Car fails to start after a short drive and parked and always requires a jump start. Car also fails to restart after a stop/start at a complete stop! Has happened multiple times in busy intersections where you’re a sitting target for moving traffic. Always requires a jump start. Have checked battery many times and the battery checks out fine. Maybe electrical or charging system issue. Dealer can’t reproduce the problem as it happens sporadically. Can’t figure out problem and a hazard to drive with kids in car.
When coming to a stop, vehicle shuts off with brakes. Once brake is released the automatic restart will not engage. You are stuck in traffic and unable to start the car for at least a minute. Honda replaced the starter and the battery. With the extended warranty, the starter was covered after deductable but the batt cost almost 300.00. I have since been using the battery they said was no good to power my camper with no problem.
Auto engine shut off will turn off engine at stoplight but fail to restart engine when brake is released. Extremely unsafe. It has happened multiple times and each time we are afraid there will be an accident because we are sitting ducks and not accelerating when traffic expects us to.
There is a problem with the auto engine idle stop system. If I don't turn it off every time I start the car, then the car has a really difficult time re-starting when it automatically turns off at a stop light. This is especially true if the A/C is running. Sometimes, the car has a difficult time restarting or it has to try a few times. A couple of times, it has shifted itself into neutral and a couple of times, it has turned itself entirely off. The problem seems to be getting worse over time. Twice recently my car wouldn't start at all and had to be jumped to start again. I took it to the Honda Dealership and they confirmed they had heard of the issue and that another customer had brought their Pilot into service for the same reason the week before. They told me that the first step was to try a new battery. I've done that but am worried my car will stop on the middle of the freeway somewhere...
This is my second complaint as the auto start stop has failed again. This morning on the way to work, the auto start/stop engaged at an intersection. When the light turned green and i tried to go, the car wouldn't turn over. Stranded yet again at another intersection. Have to go through the whole process of putting the car in park, restarting the engine manually, then putting back into drive. The process isnt as quick as you'd think. There is a delay in all of this. Honda refuses to acknowledge the issue and has left me with an extremely unsafe vehicle.
Experiencing auto start/stop failures with car. it engages so quickly even at a quick stop sign the car is shuts off (i think timing should be extended). The problem is when it comes time to start back up there is often several turns before the engine starts. This itself is a safety concern, as i am often not able to move when i need to. Two other separate incidents where the system failed completely: the car did not turn over after several times and just stopped. This happened on interstate 95 in traffic. I was unable to move for 30 seconds while tried to get the car started again. Honda refuses to do anything about it; their solution is to have me try to video tape it occurring, since there are no faults. i am not doing this every time i come to a stop with my 1 year old in the car. It happened again while my wife was driving; this time on an on ramp to I95 while she was yielding for traffic. auto start stop engaged, then failed to start back up- all while at a temporary stop. She has no idea what to do as the car requires you to put into park and then try and restart the car. Those were the two most severe cases; according to Honda this happens after 5 attempts to start the car. the other time it starts before the 5th time but not immediately. There is electrical failures associated with this; including collision system warnings during restart. Honda will no do anything, will not even attempt to replace starter or battery or even quote me a price to fix. This is completely
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
The contact owns a 2019 Honda Pilot. The contact stated while stopping at a stop light, the vehicle shut down. The contact had to restart the vehicle where it started to operate normally. On another occasion, while driving at 40 MPH when the contact accelerated the vehicle shut down completely, and all the warning lights illuminated on the instrument panel. The vehicle was towed to the dealer where they replaced fuel injectors, but the failure continued. The vehicle was taken to the dealer again where they replaced the battery to the vehicle. The manufacturer was not contacted. The failure mileage was 30,000.
Auto Start/Stop capability not working effectively and causes safety concerns with my children in the car. There has been numerous times where the car will NOT start back up leaving me stranded in intersections/traffic. Sometimes I cannot get the car to start back up for a few minutes while I am scrambling to figure out what combination I need to get it to power back up. I hate this feature and makes me extremely nervous while having the little ones in the backseat. We have asked the dealership to disable this feature all together and they refuse, I know there is the button to press but it is not convenient to press that every time I start the car back up. Easy to forget, I hope no one is seriously hurt due to this issue.
The automatic start-stop system doesn’t turn back on after a complete stop.
The auto stop/start gas saving feature often results with the car being unable to automatically restart. When this happens, in traffic, I am forced to put the car in park, and hopefully, manually restart the vehicle. This has resulted in the need for roadside assistance, several times (the car requires a jump). I have sent the vehicle to the dealer multiple times, but they say they cannot find the problem or are unable to duplicate it. Once they tested for battery and electrical system for power leaks and such, and though the car is only 3 years old, it is on it's third battery. I have had to regiment myself to disabling the feature, before driving, to ensure the issue doesn't happen in traffic again, as it could result in an accident. The last time this happened was the first week of August 2022, but it has occurred NUMEROUS times, and I'm pretty fed up with the whole issue.
The engine start/stop idle does not start up again after the car stops when at a red light or in traffic.
Today and yesterday, the engine cut off when the car came to a complete stop. I tried to recreate the situation coming to a stop randomly, but found the cutting out was intermittent. Upon reading the forums, I discovered others are having the same problem and that you are investigating whether it has something to do with the auto start/stop feature, so I am reporting my issue with you. Where the engine cut off, I was either at a stop sign or at a red light with passengers including small children, and it took time to restart.
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
When the car is stopped (like at an intersection), the auto ignition stop activates. Sometimes when the accelerator is pressed to start the car again, the car seems to blink, the radio resets, and the car shifts itself into Neutral displaying a sign the driver should shift into Park. Then we have to put the car in park and restart the car. This is definitely unnerving as this happens at busy intersections, and we're afraid of getting rear ended by jumpy motorists. this has happened on 6/30, 6/27. 6/23. 6/22. 6/15. Honda replaced the keyless entry unit on 7/18, but it still occurs.
The contact owns a 2019 Honda Pilot. The contact stated that while his wife was driving approximately 65 MPH, she slowed for traffic congestion ahead and felt the engine starting to idle roughly. The vehicle then stalled. The contact stated that his wife noticed several unknown warning lights illuminated. The contact stated that several attempts were needed to start the vehicle. The vehicle was then driven to her destination. The contact had the vehicle repaired under NHTSA Campaign Number 21V215000 (Fuel System, Gasoline) but linked the failure to the recall. The contact stated that the recall repair was improperly performed. The vehicle was not taken to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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