2016 Honda Pilot complaints

The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving approximately 60 MPH, the vehicle violently shook, vibrated, decelerated, and stalled. The vehicle was later restarted and driven to the local Auto Zone to be diagnosed. The diagnostic test revealed failures with the ECM and ECU, and the camshaft sensor failure. The vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 109,000.

The engine on my 2016 Honda Pilot needs to be replaced. It started to have a rattle, and my local mechanic diagnosed it as an issue with the connecting rod bearing. Honda issued a recall for this type of failure mode for Honda Pilots built in May and June of 2016, but mine was built in September of 2016. Honda says the recall does not cover my vehicle, even though the failure mode is similar. I performed all standard maintenance on this vehicle, yet it failed well short of its expected life.

The vehicle has started displaying numerous codes/error messages on the display. Vehicle jerks while attempting to accelerate and loses power. Dealership diagnosed the problem as a camshaft, stating the camshaft, timing belt, camshaft thrust cover, and spark plugs would all need to be replaced. They also said this may have caused damage to the converter, which will not be known until other repairs are made. This is apparently a common and widespread issue with these Hondas despite no recall being issued.

The contact owns a 2016 Honda Pilot. The contact stated while driving 65 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. There was an abnormal knocking sound coming from the vehicle with the check engine warning light illuminated. The vehicle was driven to a nearby parking lot. The vehicle was then towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was unknown. The VIN was not available.

At high rate of speed on two lane road the hood would lift when another vehicle coming from the other direction. was driving cross country when this first happen. Call the local dealer who looked up by vin an showed no recall. They wanted me to come in and pay out of pocket repair. I feel this should be a recall because if you look it up by year it shows there is a problem with either the hood or hood latch.

The contact owns a 2016 Honda Pilot. The contact stated that while at a complete stop in a drive thru, the vehicle started shuddering and stalled. Several unknown warning lights were illuminated. The contact stated that the vehicle was able to restart 40 minutes later after several attempts; however, the failure recurred. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The contact stated that while driving to the residence at 55 MPH, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 159,440.

The contact owns a 2016 Honda Pilot. The contact stated while driving 68 MPH on the interstate, the vehicle unexpectedly decelerated. There was an abnormal odor detected. The contact was able to take the exit ramp. The engine light illuminated, and the vehicle became inoperable. The contact stated that the failure was related to NHTSA Action Number: RQ24013 (Engine). The vehicle was towed to the residence. The vehicle was then towed to the local dealer, where it was jumpstarted, and the contact was informed about an engine replacement. The vehicle was diagnosed with a split crank shaft. The vehicle was not repaired. The manufacturer was contacted and confirmed that no additional assistance would be provided. The manufacturer was no longer returning phone calls. The failure mileage was approximately 237,000.

I am writing to formally report a serious and dangerous mechanical failure that occurred while I was driving my 2016 Honda Pilot, which was later diagnosed by a certified Bell Honda dealership as a rod bearing failure. On July 25 2025, I was driving on the freeway at approximately 65 mph when, without warning, the vehicle began to shake violently, and I lost power and control of the car. The engine began making a loud knocking sound, and the vehicle decelerated rapidly, creating a hazardous situation in the middle of high-speed traffic. I narrowly avoided a collision while attempting to safely maneuver the car to the shoulder of the road. After the vehicle was towed to my home and to Bell Honda Dealership when they open, their inspection confirmed that the engine had suffered a rod bearing failure, which ultimately led to catastrophic engine damage. I was informed that the entire engine would need to be replaced at significant cost. This vehicle has been regularly maintained, including a recent [60K/other] mile service. It has never missed scheduled maintenance, and I have always followed Honda’s service recommendations. Despite this, I was told my VIN is not included in any current recall, even though this type of failure is a well-documented issue for 2016 Honda Pilots and is currently under NHTSA investigation. Honda of America has since denied my goodwill repair request, citing the age of the vehicle — despite the clear evidence that this was not due to owner neglect, but

The fuel injection system routinely fails or misfires. Not only does this cause an issue with said system but it also triggers a host of other dashboard alerts. The alerts display all wheel drive problem, emission system problem, power steering problem, hill start problem, vehicle stability assist problem. This is a safety issue because the amount of alerts especially unrelated alerts is obfuscating any actual problems and making it difficult to diagnose the real issue. Investigation shows many other drivers having the same issues with this model only going away when the fuel injection system is replaced. It's also safety issue because if the fuel injection is failing then the car may shut off at a danger to the driver and the public. Given that it is known and chronic it should be a recall

Engine seized, mechanic mentioned potential connecting rod bearing failure. Was on freeway when car started to malfunction. Car was immediately taken to trusted mechanic and issue was found. Towed to additional mechanic following that. Honda dealership/service center was called regarding recalls on other 2016 Honda pilots engine seizures and no response yet, want to have car inspected by them if possible.

For the past three years or more the car does randomly turns of the engine often at a red light stop and sometimes requires multiple push on the start button to start the motor running. we have complained to the local Honda dealer of this issue several times through the years. they run all the tests needed and that the car has no problem. the can has been unreliable to drive in fact it is scary to drive.

In my 2016 Honda pilot a lot of buttons are popping up on the screen with no information about how to fix it. My car is having trouble accelerating and is hesitating when needing to accelerate. I was unable to speed up while driving to get to 45 mph Because it would not speed up. All the buttons that are coming up on my car or not correct it’s showing trailer issues and I’ve never once trailed anything with my car. It seems like it’s having extra trouble when the air condition is on as well. I’m unable to figure out what is wrong with my car because all the buttons are not coming up correct when they plug it in for a diagnostic. I have had the alternator replaced and that did not change anything.

The tailgate paint started to peel. I took the vehicle into the Honda Collision shop. They said I missed the extended warranty by a few months. I called America Honda and they said there is nothing they can do about even though they are aware of the issue with the white paint. This was about a year ago. Now the roof of the vehicle is peeling. This is a hazard because of the potential of rust and weakening the structure of the vehicle.

2016 Honda Pilot was taken to Utah Moto Shop for routine maintenance and to diagnose engine noise after Honda replaced fuel injectors Nov 2024. Noise started right after injectors were replaced but customer was told that noise was normal. Utah Moto Shop found rod knock and diagnosed issues with connecting rod bearings. The shop contacted Honda in regards to NHTSA Campaign Number: 23V751000 and the related connecting rod bearing recall by Honda. Utah Moto Shop was told the VIN did not qualify. The vehicle has been deemed unsafe to drive due to the likelihood of engine failure at any time. The vehicle remains unrepaired and undriveable at 147,996 Miles.

The contact owns a 2016 Honda Pilot. The contact stated while driving 50 MPH, there was an abnormal rattling and vibration in the engine. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Action Number: RQ24013. The contact stated that the failure was like the failure documented in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, where it was diagnosed that there was scorching on rod bearing 1,2,3,4, and 6 rod bearings were damaged, and the crankshaft was damaged. The mechanic recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 150,000.

While traveling at highway speed a rod knock suddenly developed inside the engine. Engine lost power which could have led to crash or injury. Had vehicle towed to the nearest Honda dealer (Fox Honda in Grand Rapids, MI) and they reported broken pieces internal to the engine coming out when draining the oil. There is an existing Honda service bulletin 24-001 that covers this issue on some 2016 Pilots but we were told by the dealer that our VIN does not fall within the range. I have seen reports online of other owners of 2016 Pilots being affected by this and being told the same thing.

My battery was being drained until dead by a faulty keyless control module. I paid to have the battery replaced after my son and I got stranded 1.5 hours from home. All the lights on the dash went off and nearly every error code displayed as well. Currently at Honda dealership getting the module replaced at a mere $840 after I paid $370 for battery installation when my car "broke down". Now to see I am not the only Honda customer with this issue in this model of vehicle. The car started displaying all the error codes about a week before it began just completely draining the battery that was on 6/23. Battery replaced that day and by Saturday 6/28 was unable to start my car due to battery being completely dead. Had to jump my car and take to dealership on sunday 6/29. So was late to work and have been without my vehicle for over a week while they were trouble shooting the issue.

Car had a low oil light and started a knocking noise on 6/6. Stopped vehicle and had it towed to dealership on 6/7 report came back with a connecting rod problem. No further inspection after that. Was made aware that there is a current recall on my vehicle specs but not my specific vin number.

Honda Technician upon inspection found code p0175 fuel system too rich, preformed af test found bank 2 failed on all injectors, injectors need to be replaced. But the honda dealer is NOT willing to replace the fuel injector based on "SERVICE BULLETIN 20-100, & 20-11 Warranty Extension". The service bulletin ask for replacement of the fuel injectors and/or a software update.

AIS is failing. Car stalls out multiple times. Sometimes car will not even start when turning trying to turn on the first time. Weird instances occur all of the time: screen going black, radio going to full volume and not able to turn down, screen not working at all. Reached out to Honda several times with specific dates of incidents, and they ignore.

Transmission Temperate Too Hot warning came on in summer of 2023. Ended up needing to replace the engine. Fast forward to 6/25/25 and the light came on again. We take very good care of this vehicle and do all scheduled maintenance so this is very disappointing.

In many instances (perhaps 30 in the five years) while driving on the highway I will depress the accelerator to pass a vehicle but instead of accelerating the engine revs drop and the speedometer goes blank. This is very dangerous as you are expecting to accelerate - especially when changing lanes to pass someone - but instead of accelerating the car starts to slow down for a few seconds and then, after the revs drop, they pick up again. I have a video of this but I can't upload it below. Please let me know where to send it. The first time I brought it to a Honda dealer they said they had to remap the "software". The second time they had no idea why it was happening or how to fix it. I would like to get this fixed but am flummoxed.

I had to replace my transmission in my 2016 Honda Pilot. Honda paid for part of the repairs and I was responsible for the remaining amount. It has been well documented that this year and model have transmission problems. I asked Honda to reimburse me for the amount I was responsible for, but they refused to because of the mileage and age of the vehicle, even though I reported transmission issues when the vehicle only had 38k miles. I sent several emails and left several voicemails with no meaningful response. They have been very difficult to deal with.

The contact owns a 2016 Honda Pilot. The contact stated that while his wife was driving 70 MPH, the vehicle stalled. The check engine warning light and the low oil pressure warning light were illuminated. The contact's wife pulled over to the side of the road. The vehicle was able to restart. The vehicle was then towed to Dennis Automotive Care, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall or warranty coverage. The manufacturer referred the contact to a dealer for additional diagnostic testing. The dealer was not contacted. The contact related the failure to NHTSA Action Number: RQ24013 (Engine). The failure mileage was approximately 134,000.

UPON INSPECTION FOUND KNOCKING NOISE FROM LOW END ROD KNOCK. INTERNAL FAILURE OF ROD CAUSING NOISE FROM SPUN BEARING- Honda told me that the VIN was not included in the previous recall despite being manufactured in the same month and year of the recall causing me to pay out of pocket to replace the short block of the engine at 85,000 miles

Engine seems to have failed. Having it towed to get a final diagnosis but it seems seized/blown.

According to the Honda dealership of Winchester, West Virginia, an engine rod came through back of block and into oil plan, causing oil to leak on exhaust, which then caused the car to catch on fire. My daughter was driving and her safety was at risk. There were no warning signs about this prior to the incident. We had just driven the car from Nashville to West Virginia with no problems. I was told that there was a recall for this for 2016 Honda Pilots, but that my VIN was not included. This has cost me $215.31 in car rental fees, $169.38 in Uber fees, $1661.35 in auto transport and towing fees, $165.99 inspection from Honda. I'm still waiting on final costs for a new engine; I was quoted $12K from Honda; trying to find a cheaper alternative.

I am writing to report a persistent powertrain issue with my 2016 Honda Pilot, specifically regarding hard shifting between first and second gear when accelerating from a stop. Honda has acknowledged this issue and released an ECU software update intended to resolve it; however, in my case, as well as for many other owners who have reported similar concerns, the update did not effectively correct the problem. My vehicle currently has 76,000 miles, and despite Honda’s attempted fix, the hard shifting continues to impact performance and drivability. Given the widespread nature of this complaint, I urge the NHTSA to investigate this matter further and take appropriate action to ensure a proper resolution. Thank you for your time and attention to this issue. Sincerely,

Multipurpose camera failure. Lane keep assist, lane departure, adaptive cruise control

I was driving in the interstate today. Car started knocking really hard and shuts off. Dealership replaced fuel injectors. 2 weeks later car started knocking. Dealership said I need a new engine as they found metal shavings in the oil.

The engine failed/died while being driven on the highway by my son, nearly causing a life threatening accident. I brought the car to our trusted Honda mechanic (certified mechanics specializing in Hondas/Acuras) and was told the problem was a rod bearing issue, there was a recall (23V-751) and to take the vehicle to a dealership. I paid to have the car towed to Honda of Annapolis and was told the engine failed because of rod bearing issue and that my VIN was not included in the recall. I requested the dealer provide a goodwill repair as the engine failed to the same reason listed in the recall and was denied. I filed a complaint with corporate (claim 15247280) which was denied because my VIN was not included in the original recall of only 249k vehicles. I then paid for it to be towed back to my home. It remains unsafe and inoperable.

I was on my way to work and was in a neighborhood going 25 mph and came to a stop. My engine cut off and would not restart. I bought the car with somewhere around 120,000 miles in 2021.. it is the end of May 2015 and the car has a little less than 152,000 on it. I kept up with required oil changes and I have been told that the engine is siezed. As well as the torque converter being stuck... sounds like the SAME ISSUES listed in the recall

While driving vehicle lost power and started smoking; and would not restart. Towed to honda, they stated engine siezed and connecting rod was protruding out of the side of engine. Took to another shop and they confirmed rod bearings failed and caused connecting rod to break causing it to go through the engine. When attempted to restart car check engine light was on. Heads to the engine were good. Had to replace engine at 157k with all service being done at honda on time or early with all maintenance being done on time. Vehicle lost power on highway in far left lane, very dangerous.

Check engine light on emissions system problem and transmission system problem, there is loss power of engine light, after 2 gear transmission feel like it jerks I don't have save to drive my car, i would like to request a recall to be inspected and repair by warranty of Honda because my car is defective by manufacturer Code are: P0420 (rear bank catalyst system efficiency below threshold [bank 1]) P0430 (front bank catalyst system efficiency below threshold [bank 2]) P0300-P0306 (misfire) P219A (air-fuel ratio variation of cylinder [bank 1, rear bank]) P219B (air-fuel ratio variation of cylinder [bank 2, front bank])

Car electric system went down while driving and stopped in middle of the road. It happened sometimes before, usually when the car stops at the red light. All the warning light was turn on when that happen and it took a lot of try to restart the car. This time the car cannot turn on so I have to tow it to my mechanic. The mechanic checked everything including the alternator, battery, starter and told me that the problem is actually in the fuel pumps. I got the fuel pumps replaced and have not had the same issue since then. The mechanic said several Honda model had that issue. I contacted Honda as I see there is a recall on the same year model but Honda told me the VIN number isn't on their list, but I think the recall should cover my vehicle since the problem description and year model is matching.

Car sound system distort and no sound after 10 minutes of driving. No bluetooth audio, radio, music working. Changing volume, sound setting, factory reset the info system but the problem still exist. Increase the A/C fan speed and driving through pumps seems make the problem start earlier. Sometimes, turn off the car and restart the car after 30 minutes, the sound system is back on, but after the 10-15 minutes the sound went off again. This problem could cause safety issue as I relied on navigation sound while driving. There seems to be the same problem that being recalled in newer model.

I had just left my house and, approximately five minutes or 1.2 miles into my drive, the engine suddenly stopped in the middle of the road, leaving me stranded and in a dangerous situation. I had the vehicle towed to a Honda dealership, where I was informed that the engine had failed. However, I was given no explanation as to why this happened—only the option to replace the engine at my own expense.

National Highway Traffic Safety Administration (NHTSA) 1200 New Jersey Avenue, SE Washington, D.C. 20590 Subject: Report of Engine Stalling and Rattling Noise in 2016 Honda Pilot (VIN: [XXX] ) Dear NHTSA, I am writing to formally report an issue with my 2016 Honda Pilot that appears to be similar to the problem described in Honda's recall 23V-751, but my vehicle is not included in the recall. Vehicle Information: - Year: 2016 - Make: Honda - Model: Pilot - VIN: [XXX] Incident Description: On the night of [XXX], at approximately [XXX], while traveling on a side road, my vehicle experienced a sudden engine stall accompanied by a loud rattling noise. With little power and momentum, I was able to pull into a gas station. Fortunately, no injuries were sustained during this incident. Service History: The vehicle was towed to Gunn Honda in San Antonio, TX. No repairs have been made to date. Owner Contact Information: - Name: [XXX] - Address: [XXX] - Phone: [XXX] Given the similarity of this issue to the one described in recall 23V-751, I am concerned that my vehicle may have the same defect. I request that the NHTSA investigate this matter and consider including my vehicle in the recall to ensure that it is repaired promptly and safely. Thank you for your attention to this important safety concern. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1. The engine system failed, specifically due to a connecting rod bearing failure caused by improper machining of the crankshaft journals. This led to internal metal-on-metal contact and abnormal wear. The engine is still installed in the vehicle and is available for inspection upon request. 2. The engine failure caused jerking during acceleration, hesitation, and intermittent stalling, particularly when attempting to merge onto highways or accelerate from a stop. This significantly increased the risk of losing power while driving, which could have led to rear-end collisions or sudden stalls in traffic, putting both my safety and the safety of others at risk. 3. Yes. The problem was initially identified by an independent, authorized mechanical shop, which suggested that the failure resembled a known engine-related recall affecting other Honda Pilots. The issue was then formally confirmed by a certified Honda dealership (Honda Superstore of Lisle) on April 19, 2025, which diagnosed connecting rod bearing failure and recommended a full engine replacement. 4. Yes. An authorized third-party mechanical shop, which initially suspected the issue was linked to a known Honda recall. A certified Honda dealership, which confirmed the diagnosis and recommended engine replacement. The vehicle has not been inspected by police or insurance representatives. 5. There were no warning lamps or dashboard messages. However, physical symptoms began appearing around April 1, 2025, and included: Lou

The alarm continuously goes off unprompted while the car is off. The dashboard lights will flash as if the car is attempting to start without any input from the driver. Clicking can be heard from the dashboard during this time. The battery is drained from this continuous issue. Other systems then seem to be impacted. The car has begun lurching out struggling to shift gears. In the last 3 years, all fluid systems have been flushed, battery replaced, oil gauge replaced, and keyless remote entry module replaced. The issue persists. All recalls have been completed as well. When the car is in ACC mode, the battery indicator is on and the flashing of the dashboard indicators still happens (as when the car is off right leading up to the alarm being tripped). Once the car is started , the indicator goes away. There is no apparent clicking or changes in the dashboard when the car is on and actively drawing from the battery.

Car hit pole head on, airbags did not deploy. Dash indicated SRS airbag failure

December 2017 I was driving my 2016 Honda pilot back from Florida and the car immediately reduce speed to about 25 to 35 mph. I had my OBD2 in the car so I reset the code and the car start driving fine and every time I will leave the gas station it will do the same thing dealership took the car said it was a throttle position sensor fixed it and the car broke down two days after getting it. I was told it was corrected for sure this time. However I'm saying a recall on Honda engines 2016 but my engine is not included. In 2024 I took the vehicle in for service and they said there was a recall for the ignition switch however since they fixed the ignition switch I have issues at times starting the car. I've also had to pay to get the electronic steering fixed.

THERE IS A KNOCKING NOISE COMING FROM THE ENGINE BAY. YOU CAN HEAR IT WHEN THE VEHILE STARTS UP BUT IT GETS LOUDER AS THE VEHICLE GETS UP TO TEMP. MAINLY AT IDLE AND LOUDER AT ACCELERATION. THE VEHICLE WAS TAKEN TO GERMAIN HONDA IN WOOSTER OHIO AND THEY DETERMINED THAT THE VEHICLE HAS BAD ROD BEARINGS. WE PURCHASED IN FALL OF 2024 WITH ABOUT 64K MILES AND THE ENGINE AT THIS POINT HAS ABOUT 75K MILES ON IT. IT HAS AN EXCELLENT SERVICE RECORD AND HAS BEEN SERVICED AT HONDA SINCE IT WAS NEW AND I AM THE SECOND OWNER.

The contact's son owns a 2016 Honda Pilot. The contact stated that her son smelled a gasoline odor in the cabin of the vehicle. The contact stated that the odor was very strong and that her son had taken the vehicle to an independent mechanic. The mechanic diagnosed the vehicle and determined that the fuel pump gasket needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the vehicle had not been taken to another mechanic or dealer. The contact researched online and related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that her daughter-in-law had asked the dealer if the vehicle was covered under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) and the contact was advised that the VIN was not included. The contact notified the manufacturer of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 25,000.

When the Auto Idle feature is on, the car will often completely turn off when at a red light or in stop & go traffic. When it is time to move again, I cannot go. Cars are honking at me to move, but the car will not start. I have to put the car in park, completely turn it off, and restart it. This sometimes happens on the interstate in heavy traffic, which can be extremely dangerous. My car’s engine light had been having a warning sign “emissions system problem”. I took it to the dealer, and told them about the auto idle problem & the light, but they could not find anything wrong. A few months later, my engine failed & they said it wasn’t covered under the recent recall so I had to pay $7,000 for a new engine. Now a few months later, the auto idle problem is happening again & the emissions system problem light is back on again. The new engine is only a few months old

The contact owns a 2016 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to restart, and the contact heard a loud knocking sound coming from the engine compartment. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 123,000.

My name is [XXX] . I am submitting this formal complaint regarding the repeated and serious transmission failures on two 2016 Honda Pilot vehicles that I own. Both vehicles were purchased together and have developed nearly identical transmission problems, posing serious safety concerns. Despite regular maintenance, including expensive and frequent transmission fluid changes, both vehicles have experienced significant drivability issues. I brought one of the Pilots to an authorized Honda dealership, where I paid out-of-pocket for an inspection, but Honda refused any assistance, citing mileage. However, I believe the nature of the defect, not the mileage, is the true concern, as transmission failure affects the safe operation of the vehicle. Transmission failure at any speed, especially in family SUVs like the Pilot, presents a real danger to occupants and others on the road. High mileage should not excuse serious mechanical defects that directly impact vehicle safety. Given that there are many similar complaints online from other Honda Pilot owners, I respectfully request that NHTSA investigate whether a broader manufacturing defect exists with the 2016 Honda Pilot’s transmission systems. I appreciate your time and attention to this important safety matter INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is my second complaint regarding my other 2016 Honda Pilot (VIN: [XXX] ). Like my first Pilot, it suffers from serious transmission issues — jerking, rough shifting, and occasional loss of power. Both vehicles were maintained properly and now have the same safety-related defect. Honda refused to replace the transmission, citing that the vehicle is over the mileage limit for warranty coverage. I believe this is unacceptable, as safety issues like this should not be dismissed based on mileage. A known defect that puts lives at risk must be addressed, and I urge NHTSA to investigate this pattern. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Honda Pilot. The contact stated while driving approximately 40 MPH, the Lane Departure, Adaptive Cruise Control, and two additional warning lights were illuminated. The contact stated that the Blind Spot System and Cross-Traffic warning lights illuminated. The contact stated that the START/STOP button failed to start the vehicle. The vehicle was taken to the dealer who diagnosed the vehicle and determined that the multi-purpose camera and all safety system features, and the START/STOP system had failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The manufacturer confirmed that the repair was not covered under recall or warranty. The failure mileage was approximately 60,000.

On 4-24-25 my engine had a knocking sound. I took it to a Honda Service center and they ran a diagnostic and found a rod bearing issue. Their recommendation was to replace the engine and quoted me an estimate of about $9000. I was told to not drive my car anymore and the rod can blow at any time and it is not safe for me to drive back home. I left my car at the Honda dealership. I have done regular maintenance- oil changes, filter changes, tune ups, etc. My car is at 171,000 miles and had no issues up until this. I purchased the car ten months ago. I saw that many consumers complained of the same issue and had got stuck on the side of the road, and paying costly repairs. I contacted Honda today and they told me that my VIN number is not affected by the rod bearing recall and they might try to get me into their "Goodwill Program" to help me with the cost of repair. I can't drive my car or else I would risk my safety and others' safety on the road. I had to Uber home. I don't have a drivable car now, and have to take my duaghter to school everyday. I am a single mom and saved up for this vehicle and paid cash, because Honda had the reputation of being reliable and built to last. Now I am at the mercy of their corporate department for the cost of the huge repairs that need to be done. It is not a guarantee that they will help me. I am glad that my daughter was not in the car with me or anything horrible happened like injury or death. This is a very concerning issue and I hope Ho