Page 33 of 35 · complaints 1,601–1,650 of 1,724

2016 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Unknown or Other
Filed Feb 16, 201838,000 milesPA

16 HONDA PILOT TOURING AWD SMELLS OF A VERY, VERY STRONG ODOR OF EXHAUST/GASOLINE COMING INTO THE VEHICLE AT IDLE. ALSO, VEHICLE SMELLS LIKE GASOLINE IN MY GARAGE WHEN I COME OUT IN THE MORNING. MANY SIMILAR COMPLAINTS LISTED ONLINE. REMEDY? IT IS SO BAD THAT I AM GETTING HEADACHES AND CAN'T DRIVE THE VEHICLE. GOING TO SERVICE ON 02/21/2018.

Electronic Stability Control (esc)
Filed Feb 13, 20183,500 milesCA

ON NUMEROUS OCCASIONS I HAVE HAD ALL OF THE INDICATOR LIGHTS ON ON MY DASH, INCLUDING THE LKAS, COLLISSION MITIGATION, ADAPTIVE CRUISE CONTROL, ROAD DEPARTURE, AND VARIOUS NOTIFICATIONS FOR MY BLUETOOTH, RADIO, AND NAVIGATION COME ON. ALSO, MY BACK UP CAMERA WILL HAVE A BLACK SCREEN AND THEN MY MAPS WILL BE GRAY WITH NO INFORMATION. MY CAR WILL SUDDENLY BRAKE WHEN THERE IS NO ONE IN FRONT OF ME AND SURGE FORWARD AS I'M TRYING TO COME TO A STOP, LIKE MY BRAKES AREN'T WORKING. I ALSO CAN'T MAKE ANY PHONE CALLS USING THE SYSTEM, AS IT WONT RECOGNIZE ANY VOICE TAGS AND INSTEAD GIVES ME EVERY CONTACT IN MY PHONE BOOK THAT MAY HAVE A HOME NUMBER. RECENTLY THE ABS IS ACTIVATING AS I TURN MY WHEELS TO THE RIGHT WHILE BACKING OUT OF PARKING SPACES. THESE MAY HAPPEN WHILE DRIVING OR WHILE STATIONARY. IT JUST ISN'T SAFE. I'VE HAD PEOPLE SLAM ON THEIR BRAKES TO AVOID MY CAR AS IT SUDDENLY STOPS FOR NO REASON AND HAVE FEARED THAT I MAY REAR END SOMEONE DUE TO IT LURCHING FORWARD, SO NOW I STOP REALLY FAR BACK FROM OTHER VEHICLES. I'M ALSO EXPERIENCING A POPPING NOISE COMING FROM MY SPEAKER SYSTEM THAT SEEMS TO OCCUR WHENEVER MY AC COMPRESSOR SWITCHES ON AND OFF, LEADING ME TO WONDER IF I'M EXPERIENCING ELECTRICAL ISSUES WITH THIS VEHICLE. I'VE TAKEN IT TO THE DEALER SO MANY TIMES AND THEY SAY THAT THEY CAN'T "DUPLICATE" THIS. SO I SHOW THEM THE PHOTOS AND THE VIDEOS. I'M NOT ALONE WITH MANY OF THESE PROBLEMS. I SEE OTHERS COMPLAINING AS WELL. HONDA NEEDS TO REPAIR OUR VEHICLES OR BUY THEM

Electronic Stability Control (esc)
Filed Feb 13, 20183,500 milesCA

ON NUMEROUS OCCASIONS, BEGINNING JUST MONTHS AFTER PURCHASE, I HAVE HAD ALL OF THE INDICATOR LIGHT TURN ON ON MY DASH, INCLUDING THE LKAS, COLLISION MITIGATION, ADAPTIVE CRUISE CONTROL, ROAD DEPARTURE AND VARIOUS NOTIFICATIONS FOR MY BLUETOOTH, RADIO AND NAVIGATION COME ON. ALSO, MY BACKUP CAMERA WILL HAVE A BLACK SCREEN AND THEN MY MAPS WILL BE GRAY WITH NO INFORMATION. MY CAR WILL SUDDENLY BRAKE WHEN THERE IS NO ONE IN FRONT OF ME AND SURGE FORWARD AS I'M TO COMING TO A STOP AND THE RPM'S WILL RAISE, IT'S LIKE I'M SLIDING OVER ICE FOR A SHORT PERIOD OF TIME. I ALSO CAN'T MAKE PHONE CALLS USING THE SYSTEM, AS IT WON'T RECOGNIZE ANY OF MY VOICE TAGS. AND INSTEAD WILL GIVE ME EVERY CONTACT IN MY PHONE BOOK WITH A HOME NUMBER WHEN I ASK FOR IT TO CALL HOME. RECENTLY THE ABS IS ACTIVATING AS I TURN MY WHEELS TO THE RIGHT WHILE BACKING OUR OF PARKING SPACES, EITHER ON A DRIVEWAY OR FLAT SURFACE. THESE MAY HAPPEN WHILE DRIVING OR STATIONARY AND JUST TURNING THE CAR ON. IT JUST ISN'T SAFE. I'VE HAD PEOPLE SLAM ON THEIR BRAKES TO AVOID HITTING ME AS MY CAR DECIDES TO SUDDENLY STOP FOR NO REASON AND HAVE FEAR THAT I MAY REAR END SOMEONE DUE TO IT LURCHING FORWARD WHILE STOPPING, SO NOW I STOP EVEN FURTHER AWAY FROM VEHICLES AND OBJECTS - JUST IN CASE. I'M ALSO EXPERIENCING A POPPING NOISE COMING FROM MY SPEAKER SYSTEM THAT SEEMS TO OCCUR WHENEVER MY AC COMPRESSOR SWITCHES ON OR OFF OR IF I'M USING MY DOOR LOCKS, LEADING ME TO WONDER IF I'M ACTUALLY HAVING ELECTRICAL ISSUES. I'VE TAKE

Unknown or Other
Filed Jan 27, 201836,500 milesTX

STRONG ODOR OR SMELL OF FUEL OR GASOLINE INSIDE THE CABIN WHILE TRAVELING DOWN THE ROAD AND OR WHILE SITTING STATIONARY WITH ENGINE RUNNING.

Structure
Filed Jan 24, 2018OR

I AM EXPERIENCING WATER LEAKING BY THE PASSENGER SEAT. I TOOK IT TO THE SHOP AND I WAS EXPLAINED THAT THEY WILL HAVE TO REMOVE THE WHOLE FRONT PART INCLUDING THE STEERING WHEEL TO BE ABLE TO FIX THE PROBLEM. ACCORDING TO THE MECHANIC THERE IS A SEALANT ON RUBBER BAND THAT IT UNDERNEATH THE WINDSHIELD THAT HAS TO BE REPLACED SINCE THE BAND IS REALLY TIN AND NEED TO BE REPLACE SINCE THE QUALITY OF IT IS NOT SO GOOD AS THE ONE THAT WAS USED IN THE 2014-2015 PILOTS. SO I LIVE IN A STATE WHERE IS ALWAYS RAINING AND SO THE WATER IS GETTING IN TO MY CAR, AND I HAVE TO CONSTANTLY CHANGE THE TOWELS AS THE PASSENGER SIDE FLOOR GETS SO WET IF I DO NOT USE ANYTHING TO ABSORB THE WATER. THIS FIX WILL TAKE AT LEAST 5 DAYS TO BE REPAIR AND WILL COST ME OVER $2000 TO HAVE IT REPAIR, WHEN THIS IS AN ISSUED CAUSE FOR THE BAD RUBBER QUALITY THAT HONDA USED. *TR

Unknown or Other
Filed Jan 22, 2018DC

UNSATISFACTORY TRANSMISSION SHIFTING SINCE NEW (2-2016). LEARCHING, SEARCHING FOR GEARS, SLACK IN SHIFTING FROM STOP. HONDA SAYS ITS NORMAL. THAT INSULTS MY INTELLIGENCE. POOR DESIGN AND FAILURE TO ADMIT THERE IS AN ISSUE. LESS THAN 17,000 MILES ON VEHICLE AS OF THIS DATE (1-23-2018)

Electrical System
Filed Jan 17, 201820,000 milesNY

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS AND GAUGES ILLUMINATED ON THE INSTRUMENT PANEL CLUSTER. THE DEALER (HONDA CITY LONG ISLAND, 3859 HEMPSTEAD TURNPIKE, LEVITTOWN, NY 11756, (516) 735-8900) SCHEDULED AN APPOINMENT AND INDICATED THAT THEY PROVIDED A PGMFI SOFTWARE UPDATE, BUT IT FAILED TO PROVIDE A SOLUTION. THE VARIOUS WARNING INDICATORS AND GAUGES CONTINUED TO ILLUMINATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY COULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Engine
Filed Jan 17, 201825,000 milesNY

ON MY 2016 HONDA PILOT, ALL THE LIGHTS COME ON IN THE DASHBOARD EX; VSC, CHECK ENGINE, ABS, POWER STEERING. TOOK IT TO HONDA AND THEY PERFORMED A SOFTWARE UPDATE. TWO DAYS LATER THE SAME PROBLEMS OCCURS.

Electrical System
Filed Jan 2, 2018CA

1. I AM GETTING STATIC ON THE RADIO, THE DEALERSHIP IS NOT SOLVING THIS ISSUE COMPLETELY. I KNOW BY TURNING ON AND OFF THE CAR IT WILL RESOLVE IT FOR AN AMOUNT OF TIME AND IT COMES BACK. THIS OCCURS WHEN DRIVING AND NOT DRIVING. 2. ISSUES WITH TIRE LOW PRESSURE THE DEALERSHIP IS NOT SOLVING THIS ISSUE COMPLETELY. I KNOW BY ADDING AIR IT WILL RESOLVE IT FOR AN AMOUNT OF TIME AND IT COMES BACK. THIS OCCURS WHEN DRIVING AND NOT DRIVING.

Structure › Body
Filed Dec 19, 201738,000 milesNM

AT HIGHWAY SPEEDS, THE HOOD WAS BOUNCING AND WHEN A SEMI TRUCK PASSED ME THE HOOD WOULD BOUNCE UP TO 1 INCH. I TOOK IT INTO THE DEALER AND THEY ADJUSTED IT BUT IT DID NOT FIX THE PROBLEM. NOW, AFTER A FEW MONTHS THE HOOD LOOKS LIKE IT IS GOING TO COME OFF OF THE CAR AND PEOPLE PASSING ME ARE INDICATING THAT THE HOOD IS COMING OFF. RUDOLF HONDA SAID THAT IT IS UP TO SPEC. I AM BRINGING IT BACK TO THE DEALER SOON.

Visibility/Wiper
Filed Dec 14, 201744,000 milesSC

PASSENGER AND BACK LEFT PASSENGER WINDOWS EITHER CAME OFF TRACK OR TRACK BECAME "GUMMED UP". BOTH ISSUED OCCURRED WHILE IN MOTION AND WITHIN A FEW MONTHS OF EACH OTHER. WINDOW MADE THIS GRINDING NOISE WHEN LOWERING AND WOULD NOT GO BACK UP. NO INCIDENT WAS REPORTED OTHER THEN TAKING THE CAR TO THE HONDA DEALERSHIP TO GET AN ESTIMATE. THE GRINDING NOISE SOUNDS LIKE GLASS ON METAL WHEN WINDOW IS RAISED OR LOWERED. REQUIRED FIX FROM DEALERSHIP WAS A NEW TRACK INSTALLED AND WINDOW REGULATOR REPLACEMENT. REPAIRS WERE QUOTED AT $750 PER WINDOW. ONE WINDOW GOES BAD AND CHALK IT UP AS A FLUKE. SAME ISSUE ON BOTH WINDOWS...MANUFACTURER DEFECT!

Electronic Stability Control (esc)
Filed Dec 10, 201732,800 milesCA

VEHICLE RANDOMLY CUTS POWER TO ENGINE. WHILE VEHICLE IS IN MOTION, STABILITY CONTROL SYMBOL FLASHES WHEN ACCELERATOR IS PRESSED AND POWER IS CUT FROM THE ENGINE CAUSING VEHICLE TO SLOW. RELEASING ACCELERATOR ALLOWS VEHICLE TO COAST AND STABILITY CONTROL SYMBOL ON DASH GOES AWAY. AS SOON AS ACCELERATOR IS PRESSED AGAIN, STABILITY CONTROL SYMBOL FLASHES AND POWER IS ONCE AGAIN CUT FROM ENGINE. VERY SCARY ON FREEWAY. PULLING OVER AND PUTTING INTO PARK AND DRIVE DOES NOT CORRECT ISSUE. VEHICLE MUST BE TURNED OFF AND TURNED BACK ON TO RESET. IMAGINE HOW SCARY THIS WILL BE DOING 70 ON THE FREEWAY AND POWER BEING CUT FROM THE ENGINE SURROUNDED BY TRAFFIC AND UNABLE TO GET TO THE SHOULDER TO TURN THE VEHICLE OFF AND RESET THE SYSTEM.

Seat Belts
Filed Dec 8, 201710 milesFL

THE DRIVER SIDE SEAT BELT IS MUCH SHORTER THAN THE PASSENGER SIDE BELT AND NEEDS A SEAT BELT EXTENSION TO USE OR CAN NOT USE THE BELT.

Service Brakes
Filed Dec 4, 20172,000 milesNY

I AM HEARING A CLICKING NOISE WHEN I STEP ON THE BRAKES. I TOOK IT RO HONDA AND THEY SAID IT'S SOMETHING PEOPLE COMPLAINING ABOUT AND THEY DON'T HAVE A FIX AND THWY KNOW ABOUT IT. THEY DON'T KNOW HOW TO ADDRESS THE SITUATION.

Seat Belts
Filed Dec 1, 201730,000 milesNH

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT FAILED TO WORK. THE DRIVER'S SIDE BELT WAS VERY TIGHT, ESPECIALLY FOR PEOPLE OF DIFFERENT SIZES TO BUCKLE UP. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PETERS HONDA OF NASHUA (300 AMHERST ST, NASHUA, NH 03063) AND THE DEALER STATED THAT THE VEHICLE WAS DESIGNED THAT WAY. THE DEALER STATED THAT THE CONTACT COULD BUY A HONDA SEAT BELT EXTENDER TO REMEDY THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND STATED THAT THE HONDA WAS DESIGNED THAT WAY AND NOTHING COULD BE DONE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Electrical System
Filed Nov 30, 201715,000 milesTX

THE COLLISION MITIGATION SYSTEM COMES ON AND ISSUES A WARNING THAT IT NO LONGER OPERATES AFTER DRIVING ALONG A ROAD WHERE THERE ARE NUMEROUS ORANGE CONES ALONG THE SIDE OF THE ROAD. THE SYSTEMS STATES IT IS OVERLOADED AND STOPS FUNCTIONING. SYSTEM MUST BE RE-CODED BY DEALER IN ORDER FOR SYSTEM TO WORK AGAIN. DEALER SAYS THERE IS NO FIX. RECOMMENDATION IS TO TURN OFF THE SYSTEM WHENEVER ENCOUNTERING THIS SITUATION. THIS ESSENTIALLY MAKES DEFEATS THE PURPOSE OF THE SYSTEM.

Electrical System
Filed Nov 14, 201719,000 milesTX

COLLISION MITIGATION SYSTEM FAILURE INDICATOR ON DASH AS CAR MOVES PAST MULTIPLE HIGHWAY SAFETY CONES. SYSTEM APPEARS TO BE OVERLOADED AS IT DETECTS CONES ON SIDE OF ROAD. CODES MUST BE RESET IN ORDER FOR SYSTEM TO WORK AGAIN. HONDA CANNOT FIX THIS AT THIS POINT. THIS HAS HAPPENED MULTIPLE TIMES WITH THE CAR.

Engine
Filed Oct 31, 201720,431 milesFL

TWO DIFFERENT TIMES MY CAR HAS SPUTTERED WHILE DRIVING ALSO WHEN TRYING TO ACCELERATE. ONE TIME HAPPEN TWICE 2 WEEKS AGO. YESTERDAY HAPPENED SEVERAL TIMES AND TRANSMISSION SYSTEM PROBLEM LIGHT CAME ON AND EMISSIONS SYSTEM LIGHT. CAR JERKED AND SPUTTERED VERY SCARY WHILE I HAD MY CHILD IN THE CAR WITH ME.. HONDA CURRENTLY REVIEWING PROBLEM.

Engine
Filed Oct 28, 2017NC

SOMETHING IS WRONG WITH OUR VEHICLE WHEN WE TRY TO ACCELERATE IT SKIPS AND SPUTTERS AND DOES NOT PICK UP SPEED JUST HAPPENS IN THE ECONOMY STATE AND ALSO WITHOUT THE ECONOMY BUTTON

Unknown or Other
Filed Oct 27, 20171 milesNY

THE BLUETOOTH DOESN'T WORK AS A TRUE HANS FREE. WHEN MAKING A CALL YOU HAVE TO PLACE THE PHONE TO YOUR EAR WAIT FOR THE OTHER PERSON TO PICK UP THEN TRANSFER THE CALL OTHERWISE YOU CAN'T USE BLUETOOTH. MOST NAMES I SAY WHEN TRYING TO CALL SOMEONE BY VOICE COMMAND ENDS UP IN 911. ALSO GPS CAN'T BE PLAYED OVER THE BLUETOOTH UNLESS YOU ARE LISTENING TO MUSIC FROM YOUR PHONE VIA BLUETOOTH. I WAS ASSURED BY HONDA IT WAS AN APPLE PRODUCT PROBLEM, BUT SAMSUNG WORKS THE SAME WAY. THANK YOU FOR THE HELP HONDA

Unknown or Other
Filed Oct 22, 201714,000 milesCA

AFTER LOCKING THE CAR IN A PARKING LOT WITH WINDOWS UP, I RETURNED TO FIND ALL WINDOWS HALF DOWN AND SUN ROOF HALF OPEN. ANOTHER TIME AFTER LOCKING THE CAR I RETURNED TO FIND THE TAIL GATE OPEN.

Electrical System
Filed Oct 17, 201712,442 milesFL

2016 HONDA PILOT 12,442 MILES. THE VEHICLE DID NOT START AFTER PARKED FOR ABOUT AN HOUR. VEHICLE ELECTRICAL SYSTEM HAD POWER BUT NO START. DEALER CLAIMED THAT THE PROBLEM WAS A 2 YEAR OLD BATTERY. CLUSTER LIGHTS FLASHING AND VARIOUS SYSTEM PROBLEM CODES DISPLAYED. DEALER UPDATED SOFTWARE WITH A SERVICE BULLETIN. I AM WONDERING IF THE SOFTWARE ISSUE DAMAGED OR DRAINED MY BATTERY. ALSO A/C COMPRESSOR LOUD GRINDING NOISE FOUND AT COLD START WHEN A/C TURNED ON AFTER VEHICLE PARKED FOR A COUPLE OF DAYS. THE ISSUE HAS BEEN RECORDED BUT DEALER CAN NOT DUPLICATE. CURRENTLY BEING REPAIRED ALSO FOR A NOISE FOUND UNDER STEERING WHEEL WHILE SLIGHTLY TURNING. IT MIGHT BE AN ISSUE WITH THE WIRING IN THE STEERING ELECTRICAL SYSTEM AND THIS CAN CREATE A PROBLEM WITH THE CONTROLS FOUND ON THE STEERING WHEEL INCLUDING THE AIRBAG AND HORN. IT TOOK 6 HOURS FOR ROADSIDE ASSISTANCE TO PICK UP THE VEHICLE AFTER BEING STRANDED IN REMOTE AREA LATE AT NIGHT DUE TO A FAILURE IN THEIR SYSTEM WHICH THEY ARE WORKING ON IMPROVING. THEY JUST DON'T MAKE THEM LIKE THEY USED TO. TOO MUCH TECHNOLOGY FOR THE MANUFACTURERS TO KEEP UP WITH IT.

Service BrakesCrash8 injured
Filed Oct 11, 201715,000 milesFL

I HAD PULLED OUT OF A PARKING PLACE AND WAS WAITING IN THE TRAFFIC LANE TO EXIT THE AREA. THERE WERE TWO CARS IN FRONT OF US. THE CARS WERE STOPPED. I WAS APPROXIMATELY 20-25 FEET BEHIND THE CAR IN FRONT OF ME. I TOOK MY FOOT OFF THE BRAKE IN MY CAR TO LET IT IDLE FORWARD. AS I APPROACHED THE YUKON I REAPPLIED THE BRAKE. THE CAR ACCELERATED TO WHAT SOUNDED LIKE FULL RPM'S AND I APPLIED THE BRAKES AS HARD AS I COULD AND NOTHING HAPPENED. THE CAR SLAMMED INTO THE YUKON WITH SUCH AN IMPACT THAT BOTH FRONT AIRBAGS DEPLOYED. THE DRIVER SIDE AIRBAG HIT ME IN THE FACE. THE PASSENGER AIRBAG DID NOT REACH MY WIFE IN THE PASSENGER SEAT. SHE IMMEDIATELY EXPERIENCED SEVERE CHEST PAIN AND RAPID HEART BEAT. BYSTANDERS CALLED 911 AND TWO PARK RANGERS ARRIVED IN APPROX. 15-20 MINUTES. THE RANGERS FINISHED TAKING PICTURES AND ASKED ME TO PULL IN TO A PARKING SPOT OUT OF THE TRAVEL LANE OF THE PARKING LOT. I STARTED THE CAR AND PROCEEDED SLOWLY AND TURNED INTO A PARKING SPOT. AS I APPLIED THE BRAKE TO PARK, THE SAME PHENOMENON OCCURRED AGAIN. THE CAR ACCELERATED FORWARD OVER A CURB AND WALKWAY AND STRUCK A PEDESTRIAN BEFORE COMING TO A STOP ON A RETAINING WALL. I DESPERATELY TRIED TO STOP THE CAR WITHOUT SUCCESS. THE EMS WAS THERE SHORTLY AFTER THIS OCCURRENCE. A RANGER ASKED ME HOW FAST I WAS MOVING AND I STATED I HAD NO IDEA. I ASKED HIM TO ASK THE RANGER WHO WAS RIGHT BEHIND ME AND HE SAID 5 MPH. I EXITED THE VEHICLE AFTER THEY TRANSPORTED THE PEDESTRIAN ON THE BACKBOARD.THE AMBULANCE WAS R

Electrical System
Filed Sep 18, 201722,000 milesVA

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V668000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VALLEY HONDA, 296 LEE JACKSON HWY, STAUNTON, VA 24401) TO BE REPAIRED. WHILE THE VEHICLE WAS BEING REPAIRED, IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER STATED THAT THERE WAS A 1% CHANCE OF THE CLUSTER FAILING AGAIN DUE TO THE PART BEING DEFECTIVE. THE MANUFACTURER WAS NOTIFIED AND WAS WORKING WITH THE LOCAL DEALER TO FIND A REMEDY. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/03/17*LJ CONSUMER STATED INSTRUMENT CLUSTER FAILED. CAR SOLD, VIN INVAID UPDATED 7/18/18*JB *TR

Power Train
Filed Sep 8, 201776,000 milesNY

I STOPPED THE CAR TO LET PEDESTRIAN CROSS THE CROSSWALK AND THE VEHICLE WAS JUMPING AHEAD WHILE MY LEG IS ON THE BRAKES. THE VEHICLE ALMOST HIT A PEDESTRIAN. THE INDECENT WAS IN A CITY STREET. PRIOR TO THIS INCIDENT TWO ADDITIONAL INCIDENT HAPPENED WHILE STOPPING IN A STOP SIGN AND RED TRAFFIC LIGHT. FOURTH INCIDENT HAPPENED WHILE DRIVING IN A HIGHWAY AND THE VEHICLE DECELERATED ON ITS OWN ON FROM 65 MPH, WENT FROM D DRIVE TO N.

Unknown or Other
Filed Aug 29, 201712,000 milesCA

FIRST: THE EIGHT INCH TOUCH SCREEN, LIKE IN MANY NEW CARS IS, AS INSTALLED, A CONTINUOUS, DISTRACTED DRIVING HAZARD. FOR ANY DRIVER TO USE IT AT ALL WHILE IN MOTION MEANS ONE MUST GLACE AWAY FROM THE ROAD! IN THIS CAR, THE COMBINATION OF HAVING TO USE THIS WITH NO ALTERNATE CONTROLS LIKE A VOLUME CONTROL MEANS TROUBLE. ADDITIONALLY, NO PROVISION SEEMS TO BE AVAILABLE FOR THE BRIGHT SCREEN TO AUTOMATICALLY DIM THE DISPLAY AT NIGHT. YOU HAVE TO MANUALLY DO IT. SECOND: AS WITH MANY NEW CARS THE HEADLIGHTS WORKED AS FOLLOWS OFF THE LOT: LOW BEAMS DO NOT SHINE OUT FAR ENOUGH. HIGH BEAMS ONLY SEEM GOOD AT ILLUMINATING OVERHEAD FREEWAY SIGNS! THE FOG LIGHTS ARE PURE COMEDY.

Tires
Filed Aug 3, 201724,000 milesAZ

ALL TIRES ARE NOT SAFE. TREAD IS CHIPPING AWAY. FIRST NOTICED AT 24000 MILES.

Fuel/Propulsion System
Filed Jul 24, 201716,000 milesAZ

MY FAMILY TRAVELED IN THIS VEHICLE TO CARLSBAD LAST WEEK FOR VACATION, INCLUDING MYSELF, MY WIFE, OUR 13 YEAR OLD DAUGHTER AND 11 YEAR OLD SON. THE VEHICLE WORKED PERFECTLY UNTIL WE WERE ON OUR WAY HOME SATURDAY, JULY 22, 2017. WE WERE ON I-10 APPROXIMATELY 1 HOUR EAST OF PHOENIX IN THE RIGHT LANE WITH THE CRUSE SET AT THE 75MPH SPEED LIMIT. THERE WERE NO CARS IN FRONT OF US FOR AT LEAST A MILE. ALL THE SUDDEN, WITHOUT ANY WARNING WHATSOEVER, NEARLY ALL THE VEHICLE SYSTEM LIGHTS CAME ON AND THE VEHICLE SLOWED AT AN EMERGENCY RATE DOWN TO APPROXIMATELY 40MPH IN ABOUT 2 SECONDS. I IMMEDIATELY HIT 'CANCEL' ON THE CRUISE AND STEPPED ON THE GAS, BUT THE VEHICLE CONTINUED TO SLOW QUICKLY. I IMMEDIATELY STARTED TO MOVE TO THE SHOULDER OF THE ROAD AND NOTICED THE 18 WHEEL TRACTOR TRAILER BEHIND US MAKE AN EMERGENCY SWERVE TO THE LEFT AND MISSED HITTING US BY INCHES. WE WERE NEARLY INVOLVED IN AN ACCIDENT THAT COULD HAVE EASILY BEEN FATAL. ALL THIS TOOK PLACE IN ABOUT A 5-10 SECOND TIMEFRAME. AFTER STOPPING ON THE SHOULDER OF THE ROAD I MADE NOTE THAT THE VEHICLE WAS SHOWING A TRANSMISSION PROBLEM, AN EMISSIONS PROBLEM, AN AWD PROBLEM AND I THINK JUST ABOUT EVERY OTHER ISSUE LIGHT WAS LIT UP. I TRIED TO GET THE VEHICLE BACK ON THE ROAD, BUT IT WOULD NOT GO ANY HIGHER THAN 3RD GEAR AND THE DASH KEPT INDICATING A TRANSMISSION AND AWD PROBLEM. I PULLED OVER AGAIN AND TURNED THE VEHICLE OFF AND BACK ON. AT THAT POINT THE ONLY INDICATOR LIGHT THAT LIT UP WAS THE EMISSION SYSTEM PROBLEM (SE

Unknown or Other
Filed Jul 17, 201710,000 milesCA

SUNROOF SHATTERED WHILE CLOSED UPON GETTING ON THE HIGHWAY, NOT HIT BY ANY OBJECT.

Seats
Filed Jul 7, 201710,100 milesNV

THE 2016 HONDA PILOT HAS A BAD HEADLIGHTS BEING TOO DIMMED DURING NIGHT DRIVES, THIS IS ESPECIALLY TRUE WHEN YOUR WINDOWS AND WINDSHIELDS ARE TINTED. SECONDLY, THE REVERSE OR BACKUP LIGHTS ARE LOCATED IN A VERY LOW POSITION DOWN AT THE BUMPER, WHEREIN IT MAY NOT BE SEEN BY CARS FROM BEHIND WHEN WE'RE REVERSING. THESE LIGHTING ISSUES ARE A SAFETY RISK. THIRD, THE FRONT SEATS ARE QUITE UNCOMFORTABLE, POORLY DESIGNED FOR LONG-DRIVES AND IS A SAFETY RISK ESPECIALLY FOR HARD AND TIGHT TURNS WHERE WE SLIDE OFF TO THE SIDES OF OUR SEATS.

Electrical System
Filed Jul 3, 201778,500 milesMI

EMISSION PROBLEM AND ENGINE MALFUNCTION WARNING LIGHTS ON FOR NO APPARENT REASON. THIS HAS OCCURRED TWICE WITHIN THE PAST THREE WEEKS. DEALERSHIP RESET ALARMS FIRST TIME AND NOW NEW SOFTWARE INSTALLED TODAY. HONDA HAD ISSUED A SERVICE ADVICE ABOUT THE ISSUE. HOPEFULLY THIS TAKES CARE OF THE PROBLEM.

Engine and Engine Cooling › Cooling System › Radiator Assembly
Filed Jun 6, 201756,000 milesNY

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED AN OIL STAIN ON THE GROUND. THE CONTACT MADE AN APPOINTMENT WITH THE DEALER. STREAM VALLEY HONDA IN NEW YORK DIAGNOSED THAT A NEW RADIATOR WAS NEEDED AND THE VEHICLE HAD TO BE FLUSHED THREE TIMES. THE DEALER ALSO STATED THAT THERE WAS NO GUARANTEE THAT THE VEHICLE WOULD FUNCTION NORMALLY BECAUSE THE RADIATOR COOLANT LEAKED INTO THE TRANSMISSION AND IT WAS POSSIBLE THAT A NEW TRANSMISSION WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 06048532. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Air Bags
Filed May 30, 2017NY

WHILE DRIVING ON RESIDENTIAL STREET GOING 10 TO 15 MPH BOTH AIRBAGS FRONT PASSENGER AND DRIVER SIDE AIRBAGS DEPLOYED DID NOT HAVE ANY ACCIDENT DID NOT HIT ANYTHING ENCLOSE IS PIC AND VIDEOS OF THE VEHICLE WITH NO VISIBLE DAMAGE TO BODY OR UNDER CARRIAGE OF VEHICLE

Air Bags
Filed May 30, 2017NY

WHILE DRIVING ON RESIDENTIAL STREET 5 TO 10 MPH BOTH AIRBAGS DEPLOYED FRONT PASSENGER AND DRIVER SIDE VEHICLE DID NOT HAVE ANY ACCIDENT OR HIT NO UNDERCARRIAGE DAMAGE I ALSO HAVE MORE PHOTOS PLUS A VIDEO SHOWING VEHICLE DID NOT HAVE ANY DAMAGE.

Power TrainCrash
Filed May 27, 201720,000 milesCA

I PULLED INTO A PARKING SPOT, PUT THE CAR INTO PARK, AND THEN THE CAR LURCHED FORWARD AT AN EXTREMELY POWERFUL SPEED. THE CAR STRUCK A CYPRESS TREE CAUSING $7,500 DAMAGE ON MY CAR.

Electrical System
Filed May 25, 201711,724 milesFL

ENGINE STOPS WON'T RESTART MULTIPLE WARNING LIGHT FLASHING GIVING APPEARANCE OF COMPUTER FAILURE. SECOND INCIDENT. FIRST INCIDENT DEALER SAID NO PROBLEM AFTER CHECKING BATTERY. SECOND INCIDENT IN TRAFFIC WHEN FAILURE OCCURRED (5/25/17 APPROX 8 A.M) BLOCKING INTERSECTION. FORTUNATELY WE WERE SLOWING TO STOP AT LIGHT. VIDEO OF DASH AVAILABLE TOO LARGE TO UPLOAD.

Unknown or Other
Filed May 12, 201715,000 milesPA

WHILE DRIVING ON THE HIGHWAY, I ADJUSTED THE RADIO VOLUME. IT INSTANTLY WENT TO THE MAXIMUM VOLUME, AND ALL CONTROLS TO ADJUST THE VOLUME BECAME INACTIVE. THE RADIO WAS SO LOUD I FEARED MY SPEAKERS WOULD BLOW OR MY EARS WOULD BE DAMAGED. UNABLE TO TURN THE RADIO OFF, I PULLED OFF THE ROAD AND SHUT OFF THE ENGINE. AN ONLINE SEARCH REVEALED THAT OTHERS HAVE EXPERIENCED THE SAME PROBLEM. THERE APPEARS TO BE A SOFTWARE GLITCH THAT CAUSES THE PROBLEM TO OCCUR WHEN THE VOLUME IS ADJUSTED WHILE THE TURN SIGNAL IS ACTIVE.

Wheels › Rim
Filed May 3, 201722,000 milesSC

TL* THE CONTACT OWNS A 2016 HONDA PILOT. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE RIM WAS FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD BE TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND PROVIDED CASE NUMBER: 05984599. THE FAILURE MILEAGE WAS 22,000.

Unknown or Other
Filed Apr 26, 20173,000 milesCA

TL* THE CONTACT OWNS A 2016 HONDA PILOT. THE CONTACT STATED THAT THE SOUND OF THE HORN WAS TOO LOW TO ALERT OTHER DRIVERS OF HIS PRESENCE WHILE DRIVING ON THE FREEWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE HORN WAS TOO LOW AND IT NEEDED TO BE CHANGED TO A DUAL TONE HORN. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT PAY FOR ANY MODIFICATIONS TO THE VEHICLE. THE CONTACT WAS GIVEN CASE NUMBER: 05709111. THE FAILURE MILEAGE WAS 3,000.

Structure › Body
Filed Apr 6, 201715,000 milesCA

IF IT IS WINDY, I'D UM TRAVELING OVER 65 MPH OR IF A DRIVE ALONGSIDE A BIG RIG THE HOOD OF MY CAR FLEXES IN FOUR DIRECTIONS (WHEN TWO OR MORE OF THESE FACTORS COME TOGETHER IT IS QUITE BAD). I'VE PULLED OVER TO BE SURE IT IS CLOSED CORRECTLY (IT IS) BUT THE PROBLEM PERSISTS. IT FEELS AS IF THE HOOD IS GOING TO FLY UP. THERE IS A LOT OF SPACE BETWEEN THE BODY OF THE CAR AND THE HOOD (THICK SEAL). I CAN SEE FROM THE DRIVER'S SEAT THE MAT THE HOOD IS NOT FLUSH WITH THE BODY.

Service BrakesCrash2 injured
Filed Apr 3, 20176,400 milesFL

WHILE PULLING INTO A PARKING SPOT AND PUSHING THE BRAKE LIGHTLY, THE CAR ACCELERATED UNCONTROLLABLY AND STRUCK A CONCRETE WALL. THE ENGINE REVVED UP AS IF IT WAS REALLY TAKING OFF. IT JUMPED A CURB ON THE WAY TO THE WALL, STRUCK THE BUILDING AND THEN ENGINE WENT BACK TO NORMAL RUNNING.

Structure › BodyCrash
Filed Mar 16, 2017AR

SURGE WHILE BRAKING DURING PARKING CAUSED VEHICLE TO ACCELERATE AHEAD AND HIT VEHICLE PARKED IN FRONT. THIS CAUSED DAMAGE EXCEEDING $1600.00. SEE HONDA SERVICE BULLETIN 16-008. THIS BULLETIN WAS NOT BROUGHT TO MY ATTENTION UNTIL AFTER THIS INCIDENT EVEN THO MY VEHICLE HAD BEEN SERVICED BY MY HONDA DEALER ONLY SINCE II PURCHASED IT NEW.

Power Train
Filed Mar 15, 201722 milesNY

I GOT PROBLEM WITH TRANSMISSION WITH GRINDING GEAR WHEN I USE ECO ON AND NOW MY TRANSMISSION MAKE WHISTLE NOISE WHEN CHANGE SHIFT FROM 2 TO 3 AND 3 TO 4. I WOULD LIKE AMERICAN HONDA RESPONSIBILITY WITH TRANSMISSION NEW HONDA PILOT 2016 AND THEY SHOULD BE RECALL FOR TRANSMISSION. NOW I FEEL NOT COMFORTABLE WITH THIS NOISE.

Service Brakes
Filed Mar 14, 2017NY

VEHICLE IS 16 MONTHS OLD WITH ONLY 5,200 MILES ON IT. BRAKING ACTION CURRENTLY SEEMS UNAFFECTED, HOWEVER, THE BRAKE FLUID RESERVOIR HAD GREEN ALGAE ON THE STRAINER, HEAVY BLACK SEDIMENT ON THE FLOOR OF RESERVOIR, AND THE FLUID WAS BROWN. THE RESERVOIR WAS NEVER OPENED UNTIL 2 DAYS AGO WHEN I NOTICED THE FLUID WAS BROWN WHILE LOOKING THROUGH THE SIDE OF THE RESERVOIR AS I WAS CHECKING THE FLUID LEVEL AND DECIDED TO INVESTIGATE FURTHER. THE CAP WAS PROPERLY SEALED BECAUSE THERE WAS A SLIGHT SUCTION AS I BEGAN TO LIFT THE CAP AFTER TWISTING AND THE SEAL WAS IN PERFECT CONDITION. THE HONDA DEALER STATED THAT HONDA WOULD NOT COVER UNDER WARRANTY A FLUID FLUSH BECAUSE THEY ASSUME IT WAS FROM SOMETHING I DID AND FURTHER ASSUMED IT WOULD NOT BE FROM CONTAMINATED FLUID THEY PUT IN AT THE FACTORY. AS A RESULT I JUST FLUSHED THE SYSTEM MYSELF WITH DOT 3/4 SYNTHETIC FLUID. MY COMPLAINT IS THAT HONDA MAY HAVE USED CONTAMINATED BRAKE FLUID AT THE FACTORY THAT COULD HAVE AFFECTED OTHER CARS OR, IF NOT, SOMETHING SPECIFICALLY HAPPENED TO MY VEHICLE PRIOR TO MY PURCHASING OF IT FROM HONDA.

Electrical System
Filed Mar 3, 20177,000 milesCA

FRONT END CREEKING/LOUD POP WHEN TAKING OFF AND TURNING. NOT CONTINUOUS. HAD IT TEST DRIVEN BY HONDA DEALERSHIP MECHANIC TWICE. I WAS TOLD IT WAS NORMAL... AND NEVER CHECK UNDER THE VEHICLE. ALSO, HONDA RECALLED SOFTWARE FOR NAVIGATION PANEL... BUT THE SAME ISSUES HAVE ARISEN AGAIN.

Unknown or Other
Filed Feb 20, 201713,000 milesOH

WHEN THE REAR TAILGATE IS OPENED ELECTRONICALLY, THE TAILGATE OPENS COMPLETELY AND THEN IMMEDIATELY BEGINS THE CLOSING PROCESS (BEEPS AND THEN CLOSES). IT CAN BE STOPPED MANUALLY OTHERWISE IT WILL FINISH THE CLOSING PROCESS. IF YOU STOP IT MANUALLY, THE ELECTRONIC CLOSING SYSTEM (BUTTON ON DOOR, KEY FOB OR BUTTON BY DRIVER SEAT) IS DISABLED. DEALER HAS REPLACED THE CONTROL UNIT BUT THAT DID NOT FIX THE PROBLEM. WE HAVE BEEN TOLD THAT THE NEXT SOLUTION WILL BE TO REPLACE THE LIFTGATE MOTOR. WE HAVE A 7YR OLD DAUGHTER AND OUR CONCERN IS THAT IT COULD BE A BIGGER ISSUE IF A SMALL PERSON IS PRESENTED WITH THE PROBLEM.

Power Train
Filed Feb 18, 201737,009 milesCA

PROBLEM WITH TRANSMISSION MAKING "SQUEAKING/CHIRPING" NOISE WHEN SHIFTING BETWEEN 2ND & 3RD GEAR. ALSO ROUGH RIDE AT HIGHWAY SPEEDS AS IF ENGINE WAS MISFIRING. LOCAL HONDA DEALER SERVICE REPRESENTATIVE INDICATED DESIGN FLAW FOR 2016 HONDA PILOT TOURING MODEL INVOLVING TRANSMISSION COOLER. SEALS FAIL IN COOLER ALLOWING ENGINE COOLANT TO MIX WITH TRANMISSION FLUID AND TRANSMISSION FLUID TO ENTER COOLING SYSTEM. COMPLETE TRANSMISSION REPLACMENT AND COOLING SYSTEM DETERGENT FLUSHED WAS PERFORMED. VEHICLE HAD 37,009 MILES WHEN TAKEN TO DEALER...JUST OUT OF WARRANTY. DEALER COMPLETED REPAIRS FOR NO COST AS "GOOD WILL GESTURE". ONGOING CONCERN THAT OIL CONTAMINATION IN COOLING SYSTEM MAY HAVE CAUSED UNKNOWN DAMAGE.

Engine
Filed Feb 17, 201714,000 milesWI

VEHICLE HAS ELECTRONIC, KEYLESS PUSH BUTTON START. IT ALSO HAS A FUEL, EMISSIONS FEATURE WHERE IT SHUTS DOWN WHEN THE BRAKE IS DEPRESSED, IT DOESN'T IDLE AT STOPLIGHTS AND AUTOMATICALLY STARTS WHEN LIFTING OFF THE BRAKE. I WAS DRIVING THE VEHICLE WHEN I APPROACHED A RED LIGHT. DEPRESSED BRAKE AND VEHICLE LIGHT SHOWED IDLE ASSIST AND VEHICLE ENGINE SHUT OFF. WHEN THE LIGHT TURNED GREEN, I LIFTED MY FOOT OFF THE BRAKE AND ONTO THE GAS. THE VEHICLE DID NOT START. ALL DASH LIGHTS DISPLAYED AND ALL ERROR CODES ALTERNATED ON DISPLAY. IT ALSO SHOWED VEHICLE WAS IN PARK. I TRIED TO RESTART IT AGAIN BY DEPRESSING THE BRAKE AND PUSHING THE ENGINE START BUTTON. VEHICLE WOULD NOT START AND DIALS WERE TWITCHING. TRIED SEVERAL TIMES TO START VEHICLE. THE POLICE ARRIVED AND WANTED TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD SINCE IT WAS BLOCKING THE LEFT HAND LANE ON A 55 MILE AN HOUR ROAD. COULD NOT GET VEHICLE IN NEUTRAL. CALL HONDA DEALERSHIP SERVICE DEPARTMENT TO ASK HOW TO PUT VEHICLE IN NEUTRAL. THEY STATED THEY DIDN'T KNOW HOW. TOW TRUCK ARRIVED AND HAD TO DRAG VEHICLE ONTO FLAT BED TOW TRUCK. TOW TRUCK DELIVER VEHICLE TO DEALER. DEALER CHARGED BATTERY TO RESTART VEHICLE. THEY RAN DIAGNOSTICS AND STATED IT HAD NO ERROR CODE. THEY COULD NOT REPRODUCE ENGINE STOP AND STATED THERE WAS NO REPORT OF THIS HAPPENING TO ANOTHER VEHICLE. AFTER I STATED I WAS NERVOUS TO DRIVE THE VEHICLE AGAIN, THEY STATED THEY COULD KEEP VEHICLE AND DRIVE IT FOR SEVERAL DAYS TO SEE IF IT HAPPENED AGAIN. DRIVI

Exterior Lighting
Filed Feb 5, 201720 milesTX

I BOUGHT A BRAND NEW 2016 HONDA PILOT SUV ON 10/8/2016. ON THE FIRST NIGHT DRIVING I NOTICED THAT THE VEHICLE IS LACK OF BRIGHTNESS FROM THE HEADLIGHTS AND FOG LIGHTS. IT SEEMS VERY DARK WHEN I DRIVE AT NIGHT WITH THE HEADLIGHTS AND FOG LIGHTS ON. I TALKED WITH THE PERSON WHO INSTALL MY LICENSE PLATE FROM HONDA DEALER, BUT HE SAID THIS IS NORMAL. I REALLY BELIEVE THIS IS A SAFETY HAZARD, BECAUSE THIS IS NOT MY FIRST VEHICLE, ALL MY OTHER VEHICLE AND MINIVAN HAS NEVER HAD THIS ISSUE. PLEASE HELP.

Electrical System
Filed Jan 28, 201730 milesTN

REAR TAILGATE OPENING AND CLOSING WITHOUT CONTROL ONCE SELECTING THIS OPTION ON THE DOOR CONTROL, REAR TAILGATE BUTTON AND ON KEY FOB. DOES NOT SENSE WHEN SOMETHING OR SOMEONE IS UNDER THE DOOR UPON CLOSURE WHICH IS A STANDARD SAFETY FEATURE OF THIS AUTOMOBILE. THIS TAILGATE FAILS TO OPEN AND CLOSE OPPOROPRIATELY AND HAS CLOSED ON MY HEAD AND OTHERS WHEN OPERATING THIS TAILGATE FOR LOADING AND UNLOADING PURPOSES.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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