Page 17 of 35 · complaints 801–850 of 1,724

2016 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2016 record →

Electrical System
Filed Aug 21, 2022PA

The auto engine idle feature malfunctions. When stopped in traffic and at intersections the auto engine idle feature turns off the engine; however fails to restart. I can put the car into park, but the brake remains engaged and the ignition button blinks white. I have attempted many different things to 'reset' the computer. Putting the car in park, waiting, unlocking seatbelt, open/shut door. The last time, i had to walk away from the vehicle with the key fob in traffic. Locking and unlocking the car seemed to reset the computer. This placed me in dangerous traffic. It has happened in a construction zone on interstate, at intersections several times, during rush hour when it was impossible to leave the vehicle due to high speed traffic, and once while towing. Each episode has generally taken about 15 minutes for computer to shut down/reset. There is no message on the dash before , during or after. I now disengage the auto engine idle button when driving due to fear of being stranded in dangerous traffic situations. If I forget to turn it off, it is likely to malfunction. I have contacted the dealership about this problem before. There was no code, so the problem was deemed a mystery and remains unresoved by Honda.

Engine
Filed Aug 21, 2022IL

Auto Stop/Start failure to restart issue With my 2016 Honda Pilot touring whenever I stop at red light, engine stops and it suppose to start when I release brake pedal but fails to restart when I release brake pedal which is creating a serious safety issue, I have to turn off the engine and restart it, even that may not work and it may take 1-2 minutes to restart. I have seen multiple reports regarding this same issue. Please investigate the issue. Thank you

Unknown or Other
Filed Aug 20, 2022NJ

On multiple occasions when the auto idle engages the car stalls. The dashboard looks like the car is running by its not. In order for me to be able to drive it I have to put it in park, turn it all the way off, and then restart. This has happened at dangerous intersections where I’ve almost been in an accident. I read that it’s a known problem but Honda isn’t doing anything about it The last time it happened is noted below

Unknown or Other
Filed Aug 19, 2022NY

After turning a corner vehicle turned off, in the middle of the road, stated put in park and press engine start button, had to press 2x for the car to start

Engine
Filed Aug 19, 2022NY

Vehicle fails to restart after stopping at a stop light while auto stop feature was on (defaults on). Have to completely turn off the vehicle and restart it for the engine to fire back up. Happens very often. Safety concern.

Vehicle Speed Control
Filed Aug 14, 2022MI

5 times we have experienced P2135 code. 4 times this year, causing the dash warning lights to flash numerous warnings and the vehicle goes into immediate limp mode. Unable to accelerate normally and unable to drive faster than 30-35 mph on the freeway causing us to drive on the shoulder until we are able to safely exit the freeway . This has occurred while on a hill going up to an intersection not allowing me to accelerate to get through intersection safely. Unable to recreate the situation at the dealership, they see the code but unable the diagnose the root cause. We had the throttle body replaced at our expense per dealership recommendation. It reoccured again within 200 hundred miles. Dealership has had it for 2 days and they are unable to reproduce or diagnose the problem.

Unknown or Other
Filed Aug 14, 2022TN

My vehicle is equipped with with an Automatic Engine shutoff. The vehicle shuts off at traffic lights and then fails to turn back on. I have contacted Honda but only told that there is not currently a recall and it would cost 200$ for a diagnostic test to be ran and if they don’t find the problem I am still responsible for the 200$ charge.

Engine
Filed Aug 10, 202291,400 milesVA

The contact owns a 2016 Honda Pilot. The contact stated that the auto start /stop feature cut off and the vehicle shifted to neutral. The vehicle shut off and failed to restart. All the instrument cluster warning lights were illuminated. The contact disengaged the auto start/stop feature. The contact called the local dealer but the vehicle was not diagnosed or repaired as of yet. The manufacturer was not contacted. The failure mileage was approximately 91,400.

Engine
Filed Aug 10, 2022NC

Vehicle frequently fails to restart after stopping after stopping while auto idle stop feature is on (default is "on"). In thes cases, one has to completely turn off the vehicle and restart. This is a safty hazard because the engine stalls when it's supposed to come back on to e.g. cross the intersection. Honda Dealership / Service Department were not able to fix it.

Engine
Filed Aug 10, 2022NC

The auto start/stop feature of the vehicule has stopped working on several occassions. We would be coming off the highway and or off a red light and the car will stall of the auto start/stop function is on. This has happened a few times in a very busy intersection or street.

Electrical System
Filed Aug 10, 2022AK

The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the auto/start stop function. This happens intermittently, but has put my family in danger on several occasions. When the light turns green, the car turns off, and has to be put in park and restarted. I have come close to being rear-ended during these situations, as approaching vehicles have to stop suddenly because my car is disabled. I have taken a video of these incidents, but Honda is unable to recreate the issue and has not offered a solution.

Unknown or Other
Filed Aug 8, 2022MI

While stopped at a stop light the car totally shuts off when you go to start to move again causing you to have to put the car in park. Then start the car back up a begin to drive. This has happened 8 times now. There are no warning lights. The engine just seems to shut totally off in mind stream. What am I supposed to do with this issue that causes this to happen.

Engine
Filed Aug 4, 202250,000 milesNJ

The contact owns a 2016 Honda Pilot. The contact stated that after stopping at a traffic light, the Auto START/STOP feature failed to operate as designed. The contact stated that the vehicle failed to automatically restart after her foot was removed from the brake pedal. The contact stated there was no warning light illuminated. The contact stated that the Auto START/STOP failure had become a recurring failure. The contact had taken the vehicle to a local dealer who attempted to diagnose the vehicle however, the mechanic was unable to duplicate the failure. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000. The contact stated that the failure mileage was actually around 50,000.

Unknown or Other
Filed Aug 4, 2022VA

My car shuts off and goes into Park at intersections or highway while stuck in traffic if the Auto Engine Idle is not manually disabled. It can take up to 3 minutes to restart my car.

Unknown or Other
Filed Aug 4, 2022OK

The stop/start system Isn’t working properly. When I stop at a light or stop sign the car will stop and the engine will stop like it is supposed to. But when I take my foot off the brake the car doesn’t start back up. The lights on the dash light up. The dash then tells me to put the car in park and press/hold the start button. It will then start. This has been going on for over a year now. I normally just try to remember to disable it by pressing the button but I shouldn’t have to.

Engine
Filed Aug 4, 2022MA

With auto idle engaged, the engine fails to always restart after coming to a stop. It doesn't happen all the time. When it does happen, it requires me to turn the car ignition off completely and then on again for it to recover from it. Sometimes it takes multiple tries to do so. This has been happening for multiple years now, but the frequency has increased in the last 6 months or so. Date reported is todays since it did happen today 3 times.

Engine
Filed Aug 3, 2022CT

2016 Honda Pilot stalls during idol-start stop. Driver is forced to put it into park and restart vehicle. I took the vehicle to Manchester Honda (CT) for service over a year ago, but no issues were found. They updated the software, but it did not help. The issue is getting worse - sometimes it takes multiple attempts to restart the vehicle. This is a serious safety concern as it has happened in the middle of a busy intersection and in the middle of the highway in traffic. It is currently not possible to disable the system and I don't always remember to manually shut it off every time I start the car.

Unknown or Other
Filed Aug 2, 2022NC

The auto stop on my 2016 honda pilot is causing the car to not restart and have to put in park, restart and then put back into drive. If it doesn't stall completely, everything with shut off (AC, radio) and then start back.

Electrical System
Filed Aug 1, 2022VA

Keyless Start System Problem light came on and I saw that there had been recalls on this.

Engine
Filed Aug 1, 2022PA

When coming to a complete stop, the vehicles' start/stop feature was engaged and the car's engine turned off. Instead of turning back on when the brake was released, the car did not turn back on. Hitting the ignition button also did not start the vehicle back up immediately. This happened to me two times in the past month. Both times, I was stopped at a red light and the car left me stranded in traffic. After a few attempts of hitting the ignition button, the car would start back up. The vehicles start/stop feature malfunctioned and it would be available for inspection upon request. This put my family's safety at risk because the car left us stranded in the middle of a busy intersection. The vehicle has not been inspected yet. There were no warning lamps prior to the problem.

Electrical System
Filed Jul 31, 2022CA

When the car is locked, the alarm will randomly keep going off and the cluster randomly flickers.

Electrical System
Filed Jul 29, 2022IL

Auto stop/start function shut down all electrical components when vehicle was stopped and the function activated. This occurred on 2 separate occasions.

Engine
Filed Jul 29, 202223,000 milesGA

The contact owns a 2016 Honda Pilot. The contact stated while at a stop light and attempting to accelerate, the vehicle lost motive power and stalled. The contact attempted several times to restart the vehicle however, the vehicle failed to start up immediately. After several more attempts, the vehicle restarted and operated normally. The vehicle was taken to the dealer for diagnostic testing however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was 23,000.

Electrical System
Filed Jul 28, 2022CA

During several stops now, the auto engine idle kicks in, but vehicle does not restart. The vehicle is at a complete stop with the engine off. This has happened on 2 occasions on freeway off/on ramps, which has been extremely dangerous, with the speed that vehicles are traveling. It has also happened over 4 times at intersections and stop signs. 2 separate dealerships have inspected the vehicle, where 1 was able to reproduce the issue and both times, my battery was replaced, well before the life of the battery. Maybe 1 year into having the new battery the issue presents itself again. I have owned the vehicle for just over 3 years now and I have purchased 2 batteries, that is not acceptable.

Power Train
Filed Jul 27, 2022PA

Multiple times the idle-stop feature has caused my car to stall out at an intersection. The idle-stop will engage, but when I take my foot off the break (or move the steering wheel), the car does not start again, instead it will try to start but then turns off completely. At that point I have to re-engage the break, put the car in park, turn off the car and then try to turn it back on as normal. When this happens at a green light it's very stressful and dangerous as cars are behind me. This has happened probably 10 times in my ownership period, it is always worse when it's hot outside since so many parts are running (including the AC). I have brought the car in to fix this a bunch of times, they never find anything wrong at the dealer. The last time they replaced the starter button at no charge saying that this piece was known to be faulty. It has happened once or twice since replacing that part.

Electrical System
Filed Jul 25, 2022OH

Ocassionally when stopped at intersections my 2016 Honda Pilot touring edition will go into idle stop mode and not restart. Upon trying to proceed the engine will try to start and stall out. The engine goes dead and I am unable to accelerate out of the intersection. The info dash system indicates the vehicle was in Neutral and that I needed to shift to Park to Proceed. After putting the vehicle in Park the info dash system instructs me to start the engine by pressing the Brake and pushing the Start button. This action is not possible when the vehicle has stalled out as described above and continues to prevent the driver from accelerating out of the intersection. The only solution I found that works is to remove my foot from the brake and power down the vehicle completely. Only when the vehicle is completely powered down is it possible to restart the vehicle by pressing the Brake and Pushing the power button. This event has happened 4 times in the past 3 months on my Pilot. The mileage on my Pilot is ~125,000 miles.

Electrical System
Filed Jul 25, 2022NY

At low idle, car will lock up, unable to drive, cannot put in neutral, will not go. I can't even shut the car off to restart. The dash tells be to push brake and start button, but that still does not work. I continue to push buttons until it finally kicks in. I was in the middle of the road. 1 car almost rear ended me. This also happened while I was traveling and stopped at the end of highway. I needed assistance, but since I couldn't put car in neutral, we could not push. I put hazards on and again, pushed random buttons until kicked back in. This is very dangerous! I will not let my kids take my car for fear that they will get stuck as well. I'm scared to drive it. Honda's response was bad gas or alternator, which it is NOT.

Unknown or Other
Filed Jul 25, 2022IL

I have a Honda Pilot 2016 with a keyless start system issue. I see a recall document Service Bulletin 20-117 dated December 9, 2020; however, when I type my VIN number for my vehicle, I do not see a recall. I have been having the Keyless start system issue for the past 3 days.

Engine
Filed Jul 24, 2022NJ

I’m having problem with the start/stop feature if my honda pilot 2016. For a couple of incidents already, when the car idle on a stop, it will not start back. It happened today 7/23/22 in Fletcher ave in Fort Lee, NJ. I had to jump start the car and it caused traffic for a while.

Electrical System
Filed Jul 24, 2022TN

While at a stop the engine stopped as it should but did not restart. It then took multiple tries of pressing the brake and hitting the start button to get it to restart. This meant the car was blocking the flow of traffic creating a safety issue. This has occurred on multiple occasions with no issues found at the dealer.

Engine
Filed Jul 24, 2022NY

Purchased the car back in 2/2016. Had the battery replaced this year after noticing the auto stop-start function showed some signs of hesitation. In the past month, I've had the vehicle stall twice. The first time, I was at a parking lot, waiting for the other car to move out. While the car was stopped - the auto stop/start feature activated. Upon letting go of the brake, the car failed to restart. I had to place it in Park. Hit the ignition button. It restarted after 2-3 tries. The second time happened today while at a stop light. The car was off when the auto stop/start activated. When light turned green, brake was released and car failed to start. Had to go through the same routine as above. The car finally start.

Engine
Filed Jul 23, 2022VA

The Auto Engine Idle Stop malfunctions. This has happened multiple times. When this feature is NOT de-activated, the engine will turn off (at say a traffic light) and will not restart properly. While this has happened multiple times, today I took note of the specifics. When I realized the engine was turning off, I attempted to disable the auto engine idle stop. The car switched itself to neutral, the battery light came on and I had to push the button to start it again. During this time the A/C also turned off. On previous occasions, instructions have appeared on the digital screen (i.e. press brake, press start twice, etc,), but I do not recall the specifics as this causes anxiety and panic when it happens. I've had to turn on my hazard lights in the past while I attempt to restart the vehicle, while traffic is building behind my disabled vehicle. This issue does not always happen, but when it does, it's terrifying. It's dangerous as someone would expect you to be driving, but cannot because your vehicle has randomly shut off (say in traffic). I told the dealer about it a while ago, but they could not recreate the issue.

Unknown or Other
Filed Jul 22, 2022PA

The idle stop on the car is defective, if not turned off which had to be turned off everytime we start the car, The car will randomly idle stop at intersections and won't come back on, will have to forcefully turn off the car and turn it back on. Couple this happened on dangerous intersection and traffic lights. Honda has not resolution, they just say turn off idle stop everytime.

Unknown or Other
Filed Jul 22, 2022NJ

Auto Engine Idle Stop has failed to restart the vehicle in multiple situations, including at traffic lights and in stop and go traffic. Inspection is available upon request. When a trafic light turns green and I have tried to proceed the vehicle stalls and will not restart quickly, the cars behind me are surprised and not happy when I have to go through a procedure to get the car to restart. I have almost been hit by cars behind me several times as they expected me to go when the light turns green. Sometimes my vehicle will not restart for a minute or more. This could be a major issue if you were in traffic and ended up stuck in a place where you should not stop or stall. One time I had to call AAA to get my vehicle to start. They had to disconnect my battery and reattach so the system would reset itself. Only then would the vehicle start. The dealer said they have heard from other owners of Honda Pilots that they want this auto engine idle stop permanently turned off. But they told me they can’t turn it off. This should auto engine idle stop should be something you opt into not have to opt out every time you start your vehicle. There weren’t any lights or warnings that this system would fail ahead of time.

Electrical System
Filed Jul 21, 2022CA

The auto idle start stop does not restart automatically while in traffic or stopped. Issue has occurred several times, I must turn off vehicle completely to restart vehicle. Huge safety factor when traffic is following again and I am unable to restart vehicle.

Structure › Body
Filed Jul 21, 2022IL

A roof moulding flew off my vehicle on the expressway. Apparently there is a Honda Service Bulletin that came out to the dealership that indicates these mouldings need to be secured better. However, they listed only some of the VINs and mine wasn't one of them, but the moulding ended up flying off anyway. It sounds like is a problem for other VINs that Honda didn't indicate.

Engine
Filed Jul 20, 2022CA

While waiting for green light,the gear transfer from D to P automatically and stuck there, the only thing I can do is turn off the engine and restart it, that happened four times in recent three months , the car became unreliable, I don’t know when it will happen again.

Engine
Filed Jul 20, 2022PA

At lights when the vehicle stops for a short period, the engine goes off and is supposed to restart. Many times the engine is kicking off, this is not normal, it has almost caused us to get rear-ended a couple of times because the car goes off completely. You have to put the car in park and turn it off and on again to restart. As you can imagine this also frustrates drivers behind us. Please look into this, it is a HUGE safety issue. I don't see it as a recall as of yet, but read people have been reporting the same issue.

Engine
Filed Jul 18, 2022DE

While driving on the highway on cruise mode, the car was driving fine. Then suddenly, cruise mode turns off, and the following four lights appeared on the dash: emissions system problem, vehicle stability assist problem, hill stability assist problem, and steering problem. When the car attempted to accelerate, it would not go above 50 mph on a 70mph highway. When it did go above 50mph, the car would bounce as if it was on a bumpy road even though the road was smooth. Additionally, when the problem would appear again, the car would suddenly slow down, increasing risk for an accident with the other cars driving so fast. We have bought many cars in the past but this was the first time we have ever experienced a problem like this with a Honda vehicle. I came on here to send this message to make other drivers aware that this is a common problem that 2016 Honda pilots have been experiencing, according to some mechanics.

Engine
Filed Jul 18, 2022IL

The engine begins to idle rough, after a few days of driving a lot of cluster lights come on starting with check engine light, VSA as well as others. Disconnecting battery works to clear the the codes, engine will appear to idle ok but after a week of driving it will start idling rough again, then the cluster lights will light up as before. I believe this is due to Service Bulletin 20-100 or Service Bulletin A20-100 which states that issues with the fuel injectors were found relating to quality control. The TSB listed above states that if your vehicle is affected by these symptoms your warranty will be extended to 10 years of manufacture date or 150,000 miles. Our Pilot currently has under 80,000 miles on the odometer.

Engine
Filed Jul 15, 2022PR

Cuando el motor se pone en reposo para economizar gasolina y emitir menos emisiones y le toca arrancar no enciende el motor.

Electrical System
Filed Jul 15, 2022NJ

When the auto idle stop is not disengaged (the default setting when the car starts is that the auto idle stop is engaged), the car will sometimes not restart when the idle stop occurs. It's unpredictable and scary, especially when it occurs at a light or in stop-and-go traffic. The dashboard lights up like a Christmas tree, and there is a clicking noise. I have to place it into Park, shut off the engine fully (it's not running - I think it's in Accessory mode), step on the brake and restart. Because of this, I make a habit of disengaging the auto idle stop when I start the car. Unfortunately, sometimes I forget to disengage and this engine restart failure happens. I have read that an old/weak battery is suspected. This is not true in my case. This issue has happened several times after I changed the battery on 12/15/2020. Interstate MTX48/H6 battery at $300. It's not just me - it has happened to my wife, and my 17 year old son, when driving this car. At first, I thought my wife did something wrong, then it happened to me. In total, I'd guess it's happened > 6-7 times. We try to be careful to push the button and disengage the auto idle stop. But you have to do it EVERY TIME YOU START THE CAR. If you forget or are distracted, then the problem can occur.

Fuel/Propulsion System
Filed Jul 14, 2022FL

While stopped at a red light, with the auto start enabled, the car would not turn back on and placed the car in “neutral”. The dash info message prompted me to put the car in “park”. I did. It then instructed me to depress the brake and hit the “start” button to turn the car on. It did not after I tried a few times. Finally to get it started I pushed the “start” button with the key fob. It then turned on and allowed me to put it in “drive”.

Engine
Filed Jul 11, 2022IL

On several occasions I have been stopped in traffic and the engine idle stop feature kicks in on my vehicle. When I remove my foot from the brake, the vehicle shuts off and I have to restart it. I took my vehicle to the dealer twice for this. The first time I was told that the battery tested fine and there was nothing that showed up during the diagnostics. The second time I was told that the battery and the starter tested fine, but the ignition switch needed to be replaced. They replaced the ignition switch so I thought the problem was fixed. I try to remember to turn off the idle stop feature when I start my car, but sometimes I forget. A little over a week after I got the ignition switch changed out I was at the gas station filling up my tank. As I was exiting the shopping center's parking lot I encountered a little traffic. I stopped and my car shut off completely. The cars that were coming behind me started honking, but I could not move because my vehicle would not start back up. I was able to put on the hazard lights, but eventually they died as well. Everything shut down in the car there was no power. While I was waiting for AAA some guys tried to give me a jump, but it didn't work. They also tried to push me out of the lane of traffic, but because all of the systems in the car shutdown, we were not able to put the car in neutral so they could push it to safety. We had to look up a video on youtube to learn how to manually put car in neutral. Meanwhile I'm in the lane o

Engine
Filed Jul 11, 2022IA

Honda Pilot Elite shuts off at stop light due to idle-stop feature, the car did not turn back till after 5 minutes. Tried multiple times to restart engine.

Engine
Filed Jul 11, 2022NY

Engine will intermittently not re-start after the auto-stop start function turns the engine off. Most recently happened on I-95 in stop and go traffic and took multiple efforts to re-start the engine. Was a very dangerous location to be stopped given the volume of traffic at the time and the number of large trucks.

Fuel/Propulsion System
Filed Jul 11, 2022CA

The fuel tank leaks when it become near full which could put me and others at risk of fire. The vehicle hasn't been inspected and I notice this safety defect when I refill the gas tank

Engine
Filed Jul 10, 2022FL

Today was the second time my car has shut down at a traffic light in the last 2 months. The auto engine stop kicks in and the car shuts down. It took multiple combinations of pressing the start button and turning on/off the car before I could get it to restart. I’ve recently replaced the battery so I don’t think it’s a weak battery.

Electrical System
Filed Jul 7, 2022CA

When idling at a stop light, the auto shut off feature engaged and turned off the engine. When I engaged the gas to start moving again, the engine would not restart. I applied to brake, put the car into park and then tried to manually restart the car using the start button on the dash. The car engine would not start. The auxiliary power to the accessories would not go off when I pushed the stop/start button on the dash, but the engine would not restart either. I attempted to restart the car several times. It did not attempt to turn the engine over, but did literally nothing. I paused and waited for a minute and then attempted to restart the car again with the stop/start button and the car engine finally turned on. The exact same sequence of events has happened and two separate occasions some weeks apart. This incident put my and my passengers’ safety at risk by stranding me at very busy intersections with no way to move the vehicle out of the road. The auto-shutoff feature has engaged while in stop and go traffic on the freeway and if this had happened then, the results could be catastrophic. I now always manually turn off this feature due to fear of this happening again and would disengage it entirely if possible, but was informed by the dealer that was not possible. No one has inspected the vehicle as the problem is not reproducible on demand, but I am willing for any necessary inspections to occur.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Jul 5, 2022FL

I have manually turned this feature off, it has o. Three separate occasions applied the brakes without any vehicle's around. Honda diagnostic was ran shows nothing wrong. So I have turned it off.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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