2012 Honda Pilot complaints

HUSBAND WAS DRIVING MY 2012 HONDA PILOT AND PASSENGER CURTAIN AIR BAG RUPTURES. PATTY PACK HONDA MANAGER STATES THEY ARE NOT RESPONSIBLE FOR FIXING MY VEHICLE. GEICO INSURANCE COMPANY IS STATING THERE INVESTIGATION DETERMINED THAT HONDA IS RESPONSIBLE FOR REPAIRS. EITHER PARTY IS TRYING TO REPAIR MY VEHICLE. HONDA STATES ITS MY INSURANCE COMPANY RESPONSIBILITY AND GEICO STATES ITS HONDA RESPONSIBILITY. AFTER CONDUCTING RESEARCH ON MY VEHICLE, I EVEN CALLED HONDA AND SPOKE WITH MANAGER AND TOLD THEM THAT THEY HAVE A AIR BAG RECALL ON THIS VEHICLE. THEY NEVER ONCE OFFERED TO FIX MY VEHICLE! I HAVE/AM GOING THROUGH HELL JUST TO GET TRY TO GET MY VEHICLE FIXED.

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE. THE TRANSMISSION FLUID AND OIL WERE CHANGED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10. UPDATED 6/3/15*CN UPDATED 06/09/15*JB

PURCHASED THE VEHICLE USED FROM A FRANCHISE DEALER AND AM THE SECOND OWNER. THE ENGINE HESITATES AT LOW SPEEDS (APPROX. 10 MPH) WHEN ACCELERATING. THIS BECOMES APPARENT WHEN ATTEMPTING ACCELERATE FROM A STOP LIGHT, ACCELERATING FROM A TURN, MERGING ONTO A FREEWAY, CHANGING LANES, ETC. IT DOES HAPPEN PERIODICALLY AND I AM UNABLE TO REPRODUCE THE ISSUE ON-DEMAND, BUT IT SEEMS TO HAPPEN DAILY WHENEVER THE CAR FEELS LIKE IT. I AM SURPRISED THERE IS NO RECALL ISSUED FOR THIS, AS I HAVE ALREADY HAD A COUPLE OF NEAR MISSING WHEN TRYING TO MERGE ONTO THE FREEWAY WITH STEADY FLOWING TRAFFIC AND WHEN CROSSING AN INTERSECTION FROM ONE SIDE OF THE STREET TO THE OTHER. I HAVE YET TO TAKE THE VEHICLE TO THE DEALER, AS IT IS OUT OF WARRANTY AND THERE DOES NOT APPEAR TO BE A SOLUTION TO THIS ISSUE, SO I WANT TO UNDERSTAND WHAT MY OPTIONS ARE. I'LL BE REACHING OUT TO AMERICAN HONDA SOON. *TR

2012 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE MOON ROOF EXPLODED AND SHATTERED WHILE DRIVING. *SMD

2012 HONDA PILOT HAS VIBRATION/SHAKING IN THE STEERING WHEEL WHEN BRAKING FROM 50+ MPH. NOT NOTICEABLE AT LOWER SPEEDS, BUT VERY NOTICEABLE ABOVE 50MPH. STEERING WHEEL SHAKES AND MAKES IT SEEM AS IF THE CAR WANTS TO LOSE CONTROL OR NOT BRAKE AS IT SHOULD. *TR

I HAVE BEEN DRIVING MY HONDA PILOT 2012 LX SINCE NOV 2012, THOUGH HAVE BEEN VISITED HONDA ABOUT 03 TIMES FOR BRAKES, THE CURRENT MILES ARE APPROX 37400 MILES AND ALREADY RESURFACED THE FRONT BRAKE ROTORS 2 TIMES, THIS IS DUE TO THE VEHICLE WEIGHT PER HONDA, IT SEEMS THE ISSUE IS WITH ROTORS, EVEN AFTER DRIVING REALLY CONSERVATIVELY THE ROTORS GET UNEVEN REALLY FAST, I SINCERELY BELIEVE THE ROTORS NEED TO BE OF BETTER QUALITY AND HENCE REPLACED BY HONDA. *TR

SOMETIMES WHEN STARTING OUT AND MAKING LEFT OR RIGHT HAND TURN AFTER BEING STOPPED AT A STOP LIGHT OR STOP SIGN, THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AT THE LEAST AND ALSO VERY DANGEROUS AS ONE COULD EASILY GET REARENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. THIS HAS HAPPENED ON 3 OCCASIONS AND EACH TIME I WAS BARELY ABLE TO ACCELERATE ENOUGH TO CLEAR THE INTERSECTION. THERE ARE SEVERAL COMPLAINTS TO HONDA DEALERS OF THIS EXISTING PROBLEM AND THEY HAVE FAILED TO TAKE ANY CORRECTIVE ACTION OR ACKNOWLEDGE THE PROBLEM. SOMEONE'S GOING TO HAVE TO BE KILLED BEFORE THIS GETS THEIR ATTENTION. SEE LINK BELOW OF COMPLAINTS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/HONDA/PILOT/VEHICLE_SPEED_CONTROL/PROBLEM.ASPX. *TR

PROBLEM: WHILE TRYING TO ACCELERATE, THERE IS A RESISTANCE/HESITATION THAT IS FELT IN THE GAS PEDAL AND THE ENGINE HAS TROUBLE INCREASING RPM'S. THIS IS AN INTERMITTENT ISSUE. CASE I: WHILE IN A PARKING LOT, TRYING TO PICK UP A LITTLE SPEED. GAS PEDAL HAS RESISTANCE AND ENGINE WON'T PICK UP SPEED. I KEEP MY FOOT STEADY ON THE ACCELERATOR AND THEN PILOT PICKS UP SPEED IN A UNEXPECTED RUSH. HIGH LEVEL OF DANGER DUE TO PEOPLE PRESENT IN THE AREA; AS THERE WAS AN UNEXPECTED AMOUNT OF SPEED. CASE II: ROAD TYPE: THREE LANE ROAD IN EACH DIRECTION OF TRAFFIC. WHILE IN THE LEGAL U-TURN LANE, I OBSERVE THAT THERE IS ENOUGH DISTANCE TO MAKE A U-TURN. FROM A STOP I TRY TO PICK UP SPEED (I WAS AIMING FOR 5K RPM'S, I KNOW HOW FAR TO PRESS THE GAS PEDAL TO GET THAT RESPONSE). A GREAT RESISTANCE AND LACK OF RESPONSE FROM THE GAS PEDAL WAS FELT. THERE WAS MINIMAL ACCELERATION HAPPENING AND THEN AFTER ABOUT 6 TO 8 SECONDS, THE ENGINE WAS ABLE TO GET TO 6K RPM'S. AS THE CARS APPROACHED FASTER I ALMOST GOT REAR ENDED. AS THERE HAVE BEEN MORE CASES, THESE ARE TO TWO MOST DANGEROUS ONES. *NOTE: THE RESISTANCE/HESITATION OF THE GAS PEDAL HAPPENS UNDER ANY TEMPERATURE IN THE CABIN. *TR

ON APRIL 30 2014 MY WIFE [XXX] ENTERED THE CHILDREN'S HOSPITAL OF PHILADELPHIA CAMPUS IN THE 2012 HONDA PILOT. SHE APPROACHED THE GUARD BOOTH AND CAME TO A COMPLETE STOP. THIS CAN BE VERIFIED AS THE GUARD STOPPED HER AND THEY HAD A BRIEF CONVERSATION ABOUT WHERE TO PARK. [XXX] THEN ACCELERATED OUT OF THE GUARD BOOTH WHILE MAKING AN IMMEDIATE LOW SPEED RIGHT TURN DOWN A RAMP INTO A PARKING GARAGE. FROM THIS POINT THE HONDA PILOT CONTINUED TO ACCELERATE DOWN THE RAMP AS SHE APPLIED THE BRAKES. THE CAR ACCELERATED OUT OF CONTROL AND FAILED TO BRAKE. IT JUMPED A SMALL MEDIAN AND EVENTUALLY HIT A CONCRETE BLOCK WALL AT THE BOTTOM OF THE RAMP. [XXX] MAINTAINS THAT SHE WAS APPLYING THE BRAKES DURING THE DESCENT DOWN THE RAMP UP THE MOMENT OF IMPACT AND THE CAR WAS STILL CONTINUING TO ACCELERATE AND BRAKES DID NOT RESPOND. I CONTACTED HONDA AND SUBMITTED A WRITTEN REQUEST THAT THE EVENT DATA RECORDER (EDR) BE TESTED. A REPRESENTATIVE FROM HONDA CALLED ME ON SEPTEMBER 6 (I WAS ONLY GIVEN A FIRST NAME OF [XXX]) HE EXPLAINED THAT ON OR ABOUT AUGUST 19 A TECHNICIAN EXAMINED THE VEHICLE AND DETERMINED THAT NO PRE ACCIDENT DATA COULD BE RECOVERED. HE EXPLAINED THAT WHILE THE 2012 HONDA PILOT HAS AN EDR ONLY SOME OF THESE VEHICLES HAVE THE ABILITY TO RECORD PRE ACCIDENT DATA AND THAT MINE DID NOT HAVE THIS ABILITY. HE ALSO SAID THAT I WOULD NOT RECEIVE A REPORT OR ANY CONFIRMATION IN WRITING ABOUT THE INCIDENT OR SUBSEQUENT EXAMINATION OF THE VEHICLE. THE OWNER MANUAL INDICATES THAT EDRS HA

RECENTLY PURCHASED A USED 2012 HONDA PILOT TOURING. AFTER DRIVING FOR A FEW DAYS, I TUNED INTO A CONSIDERABLE VIBRATION IN MY SEAT MOSTLY AT HIGHWAY CRUISING SPEEDS. I BELIEVE IT IS THE SAME SHUDDER THAT OTHERS HAVE REPORTED. I HAVE BROUGHT TO THE DEALER ON 2 OCCASIONS SO FAR AND THEY HAVE BALANCED, ROTATED, AND EVEN PUT NEW WHEELS FROM ANOTHER VEHICLE ON IT. I SWEAR I CONTINUE TO FEEL IT AND HONDA TECHS INCLUDING THE MASTER TECH SAY IT DRIVES NORMAL. IT DRIVES ME INSANE AND I CONTINUOUSLY ADJUST SPEEDS TO AVOID IT FROM HAPPENING WHICH IS DANGEROUS ON THE HIGHWAY. IT ALSO PULLS CONSIDERABLY TO THE LEFT EVEN WHEN THE ROAD SLOPES RIGHT. THIS IS VERY DANGEROUS AS IF SOMEONE EVER DRIFTED WHILE DRIVING, IT IS STRAIGHT INTO ONCOMING TRAFFIC! I ALSO WONDER ABOUT LONGEVITY OF THE TRANSMISSION, TORQUE CONVERTER ETC. I'M SUPPOSED TO BE EXCITED DRIVING A NEW CAR, AND NOW I AM FRUSTRATED THE ENTIRE RIDE EACH AND EVERY TIME. I REGRET THIS PURCHASE. THIS HAS GOTTEN TO THE POINT I WANT TO RETURN OR TAKE A LOSS AND TRADE IT FOR ANOTHER CAR MANUFACTURER. THIS IS UNACCEPTABLE IN A $42,000 VEHICLE. OTHER THAN THIS SOLE ISSUE, I LOVE THE PILOT. I DECIDED TO ADD MY ENTRY TO HOPEFULLY HELP GET HONDA'S ATTENTION TO THIS ISSUE AND RESOLVE FOR THOSE OF US EXPERIENCING THIS. *TR

WHEN DRIVING ON THE HIGHWAY AND BRAKING THE STEERING WHEEL SHAKES. CONFIRMED BY DEALERSHIP: WARPED ROTORS/ LIMITED BRAKE PAD USE: TO BE PRECISE 2 MILLIMETERS OF BRAKE PAD USE. MILEAGE IS UNDER 26,000, 2 & 1/2 YEAR OLD CAR. I AM AN AVERAGE DRIVER. IN MY OPINION TO HAVE THE ROTORS WARP WITH LIMITED USE ON THE BRAKE PADS LEADS ME TO BELIEVE THAT THE ROTORS WERE DEFECTIVE FROM THE START. HOWEVER THE DEALERSHIP IS STIPULATING WEAR AND TEAR WITH A $600 BILL INCLUDING REPLACING MY LIMITED WORN BRAKE PADS. I'M SURE I AM NOT THE ONLY OWNER WITH THIS DEFECT. ABSOLUTELY ABSURD! *TR

GOOD MORNING, THIS SEEMS TO BE A FREQUENT PROBLEM ON OUR VEHICLE. WHEN WE COME DO A STOP AND THEN TRY TO ACCELERATE, THE VEHICLE HESITATES (2-3 SEC.). IN THE MEANTIME, I'M STILL PRESSING THE ACCELERATOR DOWN TRYING TO GET THE VEHICLE TO GO. EVENTUALLY, THE VEHICLE CATCHES, BUT THEN WANTS TO TAKE OFF (ACCELERATE FAST). RECENTLY, MY WIFE SAID SHE CAME TO A STOP, WENT TO CROSS THE STREET, AND AS THE VEHICLE STARTED TO MOVE, SHE COULDN'T GET THE VEHICLE TO GO AND EVENTUALLY HAD TO STOMP THE PEDAL TO AVOID AN ONCOMING VEHICLE. I HAVE ATTACHED A LINK TO A HONDA FORUM. THIS SEEMS TO BE A FAIRLY COMMON PROBLEM AND IT DOESN'T SEEM HONDA HAS A SOLUTION. HONDA FORUM REGARDING ISSUE: HTTP://WWW.PILOTEERS.ORG/FORUMS/82-2012-2015-PILOT/31680-HESITATION-ANYONE-ELSE-NOTICE.HTML I WORRY ABOUT THIS HESITATION NO ONLY FOR MY LIFE AND MY FAMILY, BUT ALSO OTHERS THAT OWN THIS VEHICLE. THIS HESITATION ISSUE NEEDS TO BE ADDRESSED BY HONDA. *TR

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

THE CHECK ENGINE LIGHT AND VTM4 LIGHT COME ON AFTER OVER AN HOUR OF DRIVING. SOMETIMES THE WHOLE INSIDE OF THE CAR SMELLS HAS WHILE DRIVING AND THE FUEL CONSUMPTION IS NOT EFFICIENT. IN ADDITION WHEN THE CAR SITS IN THE GARAGE FOR A FEW DAYS, MAYBE 2-3, AND I START DRIVING, THE WHEELS MAKE SOME DEEP BRUSHING NOISE. THIS GETS WORST WHEN I BRAKE. SOMETIMES IT SMELLS LIKE SOMETHING IS BURNING UNDER THE HOOD OR AROUND THE ENGINE. *TR

WHEN I PURCHASED THE VEHICLE NEW IN MAY 2012, THERE WAS A SEVERE 'PULSING' VIBRATION WHEN BRAKING FROM SPEEDS > 60MPH. I TOOK THE VEHICLE BACK TO THE DEALER, THEY SAID THIS WAS BECAUSE IT SAT ON THE LOT WITHOUT BEING MOVED, AND 'MACHINED' THE RUST OFF THE ROTORS, WHICH SEEMED TO HAVE FIXED THE PROBLEM. NOW THE PROBLEM HAS REAPPEARED AT APPROXIMATELY 35000-40000 MILES. AGAIN THE DEALER SAYS IT IS A PROBLEM WITH THE REAR ROTORS, AND THEY NEED TO BE RESURFACED AND THE BRAKE PADS REPLACED. I OWNED A 2004 PILOT AND NEVER EXPERIENCED THIS PROBLEM WITH IT IN THE 100,000 MILES I DROVE IT. MY DRIVING HABITS HAVE NOT CHANGED. THERE SEEMS TO BE SOME SORT OF PROBLEM WITH THE BRAKE ROTORS ON THIS MODEL - BRAKING DISTANCE IS LONGER THAN MY PRIOR MODEL AND THE VIBRATION/PULSING IS SIGNIFICANT ENOUGH TO CAUSE A CONCERN FOR SAFETY. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. WHILE DRIVING APPROXIMATELY 70 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER STATED THAT THE AIR BAG INDICATOR WOULD ILLUMINATE AT ANY GIVEN TIME WHEN AN OCCUPANT'S WEIGHT SHIFTED FROM THE SEAT OR WHEN LEANING AGAINST THE ARM REST. THE CONTACT WAS INFORMED THAT THE AIR BAG WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

VEHICLE IS VIBRATING AT HIGH SPEEDS (70...75 MPH). AFTER NUMEROUS ATTEMPTS AT THE DEALERSHIP TO CORRECT VIBRATION PROBLEMS WHEN RUNNING AT HIGHWAY SPEEDS, ONLY TO HAVE NO CORRECTION DONE AT ALL, I HAVE DECIDED TO WRITE TO YOU ABOUT THIS ISSUE. HONDA WILL ACKNOWLEDGE THERE IS A VIBRATION PROBLEM AT HIGHWAY SPEEDS BUT DO NOT HAVE A CORRECTION FOR IT, OTHER THAN CHARGE THE CUSTOMERS A NEW SET OF TIRES ON A CONSTANT BASIS. *TR

SUV VIBRATES ABNORMALLY AT 30-45 MPH. CAN FEEL IT IN THE SEAT OF YOUR PANTS, FLOOR AND CENTER COUNSEL. HAD A WHEEL ALIGNMENT AND WHEEL BALANCING DONE, NO HELP. WAS TOLD IT IS NORMAL, NOTHING COULD BE DONE. THIS PROBLEM IS VERY DISTRACTING AND COULD CAUSE AN ACCIDENT. *TR

THE KEYS FOR THE 2012 HONDA PILOT ARE VERY CHEAPLY MADE. OUR VEHICLE WAS PURCHASED IN DECEMBER 2011. AFTER TWO YEARS OF NORMAL DRIVING, THE PLASTIC KEY FOB PART OF THE KEY STARTED TO CRACK AND EVENTUALLY BROKE IN HALF. THE KEY IS NOW USELESS. REPLACEMENT KEYS ARE $200 AT THE DEALER WHICH REQUIRES AN HOUR APPOINTMENT TO PROGRAM A NEW KEY. KEYS SHOULD LAST THE LIFE OF THE VEHICLE, NOT TWO YEARS. *TR

WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIBRATION AT THE STEERING WHEEL. I BROUGHT THE VEHICLE TO A HONDA DEALER AND WAS TOLD THE FRONT ROTORS SHOULD BE REFACED WHEN THE CAR NEEDS NEW BRAKE PADS. I HAVE HAD A 2006,2009, AND 2012 PILOT. MY DRIVING HABITS HAVE NOT CHANGED, THE MILEAGE PER YEAR IS CONSISTENT, AND THERE HAS BEEN NO HARD OR EXCESSIVE BRAKING. I HAVE NOT HAD THIS PROBLEM WITH THE OTHER MODEL YEARS. SO, WHAT'S THE PROBLEM? ARE THE CURRENT ROTORS THINNER OR INFERIOR? *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT ANOTHER VEHICLE TRAVELING 60-70 MPH CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS PUSHED INTO AN INTERSECTION, WHICH THEN CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUFFERED INJURIES TO THE BACK AND NECK. THE FRONT PASSENGER SUFFERED INJURIES TO THE BACK, NECK, FACE AND RIBS. THERE WERE TWO REAR SEAT PASSENGERS WHO ALSO SUFFERED INJURIES TO THE RIBS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER AN AIR BAG RECALL (CAMPAIGN NUMBER 13V016000 -AIR BAGS) BUT THE VEHICLE WAS NOT INSPECTED AFTER THE CRASH TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 21,000. UPDATED 05/12/14*LJ

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT SHE EXITED THE VEHICLE AND NOTICED THAT THE FOG LIGHTS WERE FRACTURED. THE VEHICLE WAS TAKEN THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE FOG LIGHT ASSEMBLY AND THE LIGHT BULB NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE MORE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 04/14/14*LJ UPDATED 04/18/2014 *JS

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO DECELERATE, THE VEHICLE SUDDENLY BEGAN TO VIBRATE AND LOSE POWER BEFORE RESPONDING NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSIS WAS DETERMINED. NO REPAIRS WERE PERFORMED. THE CONTACT WAS INFORMED THAT THE VIBRATION WAS CAUSED BY THE MOTOR MOUNTS, WHICH THE DEALER ADVISED WAS NORMAL. THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 15,000.

POWER WENT DOWN, ALL DOORS NOT OPERATIVE, TRUNK ALSO NON OPERATIVE, COULD TRAP PASSENGER AND DRIVER AND CAUSE DEATH. ALL WINDOWS ARE NOT OPERATIVE, ALL DOORS ARE NON OPERATIVE, TRUNK IS NOT OPERATIVE. *TR

VEHICLE SHUDDERS/VIBRATES WHEN VCM (ECO) ENGAGES/DISENGAGES. SHUDDERING/VIBRATING IS VERY PRONOUNCED. TRANSMISSION 'CLUNKS' DURING ENGAGE/DISENGAGE OF VCM. *TR

I HAVE A 2012 HONDA PILOT- I PURCHASED USED WITH 9K MILES. I HAVE PUT APPROXIMATELY 5K MILES ON THE VEHICLE AND IMMEDIATELY NOTICED AN ENGINE VIBRATION SIMILAR TO BEING IN THE WRONG GEAR IN A MANUAL TRANSMISSION. I TOOK THE CAR INTO THE HONDA DEALERSHIP AND ASKED THEM TO CHECK THE TRANSMISSION- AS I INITIALLY THOUGHT THAT IT WAS A "HUNTING" ISSUE WITH THE TRANSMISSION- THE DEALER INDICATED THAT IT WAS NORMAL. THE MORE I DRIVE THE VEHICLE, THE MORE IT APPEARS TO BE RELATED TO THE ENGINE AND NOT THE TRANSMISSION. THE VIBRATION IS VERY ANNOYING AND NOT NORMAL. HONDA NEEDS TO STEP-UP AND TAKE CARE OF THE PROBLEM. TOO MANY ISSUES OUT THERE WITH OTHERS WITH SAME COMPLAINTS. IF HONDA DOES NOT CORRECT SOON IT WILL TELL ME A LOT ABOUT THE QUALITY STATUS OF THEIR BRAND. THIS IS MY 4TH HONDA AND WILL CERTAINLY BE MY LAST THAT IF HONDA FAILS TO SOLVE THE PROBLEM. LET'S SEE IT HONDA- CLOCK IS TICKING... *TR

VEHICLE PULL TO ONE SIDE ON FLAT SURFACE. HONDA DEALER CLAIM THAT IT IS DUE TO ROAD CURVE. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. WHEN DRIVING AND HIT A BUMP, VEHICLE SHIFT FROM LEFT TO RIGHT OR RIGHT TO LEFT. THE BLAME THE TIRE IS BAD BUT THE VEHICLE IS LESS THEN 1.5 YEARS OLD. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. STEERING WHEEL IS LOOSE. I CAN TURN THE WHEEL MORE THAN 3 INCHES BEFORE THE WHEEL TURN. THEY PERFORM THE FOLLOWING: WHEEL ALIGNMENT AND TIRE ROTATION. DID NOT FIX THE PROBLEM. KNOCKING NOISE IN FRONT OF VEHICLE WHEN ROCKING THE STEERING WHEEL LEFT AND RIGHT. DEALER APPLY GREASE. VEHICLE VIBRATION AT AROUND 40-45 MPH AND 20-25 MPH. FEEL LIKE SOMETHING WITH THE DRIVE TRAIN. THEY STATED IT WAS A COMMON PILOT ALL OF THESE ISSUE THE DEALER DISMISS BECAUSE THEY STATED IT WAS ALL IN HONDA SPECIFIC. I BELIEVE THAT FOR A VEHICLE THAT IS LESS THAN 1.5 YEARS OLD, THIS IS JUST [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY VEHICLE VIBRATES WHEN I AM DRIVING. IT DOES NOT BEHAVE THIS WAY ALL THE TIME. HOWEVER, WHEN THE VEHICLE VIBRATES, IT SEEMS AS THOUGH IT WANTS TO SHUT OFF. THIS HAS BEEN HAPPENING FREQUENTLY SINCE I PURCHASED MY VEHICLE. IT USUALLY HAPPENS WHEN I SLOW DOWN TO MAKE A TURN OR WHILE I AM CRUISING AT HIGHWAY SPEED. WHEN THIS HAPPEN, THE ECO LIGHT ON MY DASH GOES ON AND ON... THE VIBRATION SEEMS LIKE I AM DRIVING A MANUAL TRANSMISSION VEHICLE, AND FAILED TO SHIFT TO THE APPROPRIATE GEAR. I AM NOT SURE IF IT IS THE VCM IN MY VEHICLE BEING FAULTY. I HAVE TAKEN MY VEHICLE TO THE DEALER ON 3 SEPARATE OCCASIONS AND THEY MECHANIC TELLS ME IT IS NORMAL. THIS IS NOT NORMAL. I AM AFRAID MY VEHICLE MAY STALL IN TRAFFIC AND CAUSE ACCIDENT. THE OTHER ISSUE I AM HAVING IS I OCCASIONALLY SMELL A STRONG GASOLINE FUMES IN MY VEHICLE CABIN WHEN I AM DRIVING. IT SEEMS THE GASOLINE FUME IS ENTERING MY VEHICLE FROM THE ENGINE. CAN'T TELL WHERE IT IS COMING FROM. PERHAPS THROUGH THE AC VENT. *TR

DRIVING BACK FROM ILLINOIS TO TEXAS AND STARTED TO FEEL VIBRATION WHEN THE ENGINE'S VCM WOULD ACTIVATE. I WAS GOING ABOUT 65MPH AND SLOWLY EASED OFF OF THE GAS, WHEN I SLOWLY PUSHED ON THE GAS TO SPEED UP AGAIN I FELT A VIBRATION ON THE FLOOR BOARD THAT WOULD NOT STOP UNTIL I GAVE IT MORE GAS. THIS HAS BEEN GOING ON EVER SINCE. EVEN YESTERDAY WHEN I DROVE TO SAN ANTONIO AND TODAY WHEN I DROVE BACK TO HOUSTON, I HAVE TAKEN THE CAR TO THE DEALERSHIP 4 TIMES IN 2013.IT HAS NOT BEEN FIXED EVEN THOUGH THE HEAD MECHANIC DID A RIDE ALONG AND AGREED THERE WAS VIBRATION. THE DEALERSHIP STATES THEY CANNOT FIX THE PROBLEM. THEY SAY THEY ARE WAITING ON HONDA TO GIVE THEM INSTRUCTIONS ON HOW TO FIX IT. *TR

I HAVE HAD ISSUES WITH A STRANGE ENGINE VIBRATION AT VARIOUS SPEEDS. I EMAILED HONDA 3 TIMES AND NEVER RECEIVED ANY RESPONSE. I FINALLY CALLED HONDA AND WAS TOLD I HAVE TO CONTACT A LOCAL DEALER. I HAVE BROUGHT MY VEHICLE IN TO HONDA 3 TIMES AND IT HAS NOT BEEN FIXED. THE SECOND TIME I DROPPED IT OFF I WAS TOLD THEY "DID SOME ADJUSTMENTS", BUT THEY DID NOT INDICATE WHAT THEY DID AND IT DID NOT FIX THE PROBLEM. THE LAST TIME I BROUGHT IT IN AND TOOK THE MAIN MECHANIC ON THE FREEWAY TO SHOW HIM THE NOISE. HE ACKNOWLEDGED THE NOISE AND SAID THAT IT WAS VIBRATION FROM THE MOTOR MOUNTS AND THAT THE MOTOR MOUNTS ARE MANAGED ELECTRONICALLY SO THEY CAN NOT FIX IT. HE TOLD ME THAT I WILL HAVE TO WAIT UNTIL HONDA HOPEFULLY COMES OUT WITH A SOFTWARE UPDATE THAT WILL FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE ENTERING A PARKING SPOT, THE CONTACT ATTEMPTED TO DECELERATE BUT THE BRAKES FAILED TO RESPOND. THE CONTACT THEN CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

2012 HONDA PILOT TOURING- VEHICLE IS HAVING VIBRATIONS COMING FROM THE ENGINE WHILE GOING IN AND OUT OF VCM - VARIABLE CYLINDER MANAGEMENT SYSTEM. HAPPENS REGULARLY AT VARIOUS SPEEDS.THE VIBRATION/SHUTTERING IS BOTH FELT AND HEARD. THE DEALER HAS SAID THIS IS NORMAL WITH THIS ENGINE AND VCM TECHNOLOGY. I HAD A 2005 PILOT WITHOUT THE VCM SYSTEM AND WAS VERY HAPPY, I BOUGHT THIS ONE WITHOUT A TEST DRIVE. HAD I KNOWN THIS PROBLEM EXISTED, I WOULD NOT HAVE PURCHASED IT. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT THE KEY FOB WOULD NOT FUNCTION WHEN ATTEMPTING TO ACCESS ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 5,200.

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE HE WAS AT STOP THE VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE TRAVELING 60 MPH. THE IMPACT PUSHED THE CONTACT'S VEHICLE FORWARD, CAUSING THE CONTACT TO CRASH INTO A BRICK WALL AND THEN A TREE. THE FRONT AND SIDE AIR BAGS ALL FAILED TO DEPLOY. THE CONTACT SUFFERED INJURIES TO THE HEAD, NECK, BACK, LEFT SIDE OF THE BODY AND THE LEFT LEG. THE FRONT SEAT PASSENGER SUFFERED INJURIES TO THE HEAD, FACE AND LEGS. A REAR PASSENGER SUFFERED INJURIES TO THE BACK, LEFT LEG AND FRACTURED RIBS AND A SECOND REAR PASSENGER SUFFERED TWO FRACTURED RIBS. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGE WAS 19,000.

PURCHASED 2012 HONDA PILOT JULY 2012. WENT ON A TRIP A FEW DAYS LATER AND NOTICED A VIBRATION IN THE STEERING WHEEL, SEAT AND FLOOR. AS TIME WENT ON I FIGURED OUT IT WAS HAPPENING WHEN THE ECO MODE WAS ENGAGED. AT APPROX. 45 MPH THE TRANSMISSION SHUDDERS BADLY LIKE IT DOESN'T KNOW WHAT GEAR TO SHIFT INTO. EVEN AT LOWER (30-40 MPH) AND HIGHER (50-70) SPEEDS I CAN FEEL WHEN THE ECO MODE KICKS IN AND THE VIBRATION / SHUDDERING STARTS. I'VE BEEN TO THE DEALERSHIP, THEY SAID THEY COULD FEEL THE VIBRATION BUT NOTHING WAS WRONG. EVEN BROUGHT IN A REGIONAL HONDA REPRESENTATIVE WHO TOLD ME THAT'S THE WAY THE VEHICLE WORKS AND THERE IS NOTHING THEY WOULD DO ABOUT IT. WHAT I CAN SEE HAPPENING IS MY WARRANTY RUNS OUT AND THE SYSTEM FAILS AND I'M STUCK WITH A BIG REPAIR BILL. *TR

CAR IS HAVING VIBRATIONS COMING FROM THE ENGINE WHILE GOING IN AND OUT OF VCM - VARIABLE CYLINDER MANAGEMENT SYSTEM. HAPPENS REGULARLY AT 70 MPH WHILE ON CRUISE CONTROL, ON FLAT HIGHWAY GOING UP A SLIGHT HILL THE VIBRATION STARTS. THIS COMES AND GOES, AND I COULD NOT YET REPLICATE WITH THE DEALER. MANY PEOPLE WITH V6 ENGINES WITH VCM IN IT FROM HONDA ARE COMPLAINING ABOUT THIS ISSUE. LOOKS LIKE IT STARTED IN THE PILOT AND IS HAPPENING WITH THE ODYSSEY AS WELL. HONDA WOULD BE FORCED TO LOOK INTO WHAT IS CAUSING THIS VIBRATION AS IT APPEARS PRETTY WIDE SPREAD. *TR

FROM A DEAD STOP OR SLOW ROLL, THE ENGINE FAILS TO RESPOND IMMEDIATELY TO THE ACCELERATOR PEDAL. THERE IS A SLIGHT DELAY FROM THE PRESSING OF THE ACCELERATOR TO THE ENGINE RESPONDING, CREATING A VERY DANGEROUS SITUATION WHEN TRYING TO CLEAR INTERSECTIONS, TURNING ON TO A HIGHWAY, TURNING FROM A BLIND CURVE AND MANY OTHER SITUATIONS. I HAVE EXPERIENCED SEVERAL NEAR CRASHES. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP FOR A COMPUTER UPDATE BUT THE PROBLEM HAS NOT BEEN CORRECTED, LEAVING THE VEHICLE IN AN UNSAFE CONDITION.

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE REFUELING, FUEL SPEWED FROM THE FILLER NECK. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 12V063000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND DEPRESSING THE BRAKES, SHE FELT A VIBRATION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,500 AND THE CURRENT MILEAGE WAS 19,000.

EVERY SINCE I PURCHASED THIS NEW CAR - THE A/C IS SO SO LOUD!!! YOU CAN HEAR IT CLICK ON AND IT ALMOST SOUNDS LIKE ITS GOING TO BLOW UP!!! I TOOK MY NEW CAR FOR ITS 1ST OIL CHG ON 7/14/2012 AND ASKED THEM TO CHECK IT OUT. THEY DID AND SAID THAT NOISE IS NORMAL. ITS SO LOUD - I SHUT IT OFF AT TIMES - BECAUSE ITS COMPETING WITH THE RADIO WITH VOLUME!! THIS IS NOT NORMAL. *TR

I PURCHASED THIS VEHICLE FROM BRICKELL HONDA IN MIAMI WITH 7,000 MILES. I HAD TRADED MY 2010 HONDA PILOT SO I WAS VERY FAMILIAR WITH THIS VEHICLE IN GENERAL. IMMEDIATELY, I FELT A HESITATION WHEN I PRESSED THE GAS PEDAL. AT FIRST I THOUGHT IT WAS MY IMAGINATION. HOWEVER, AFTER DRIVING IT FOR A WEEK IT BECAME APPARENT THAT THIS WAS A HUGE SAFETY ISSUE AS IT CONTINUALLY HESITATED WHEN ACCELERATING IN TRAFFIC. I TOOK IT BACK TO THE DEALER AND EXPRESSED MY SAFETY CONCERNS. THEY DROVE THE CAR AND TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM. THEIR "MASTER MECHANIC" EXPLAINED THAT IT WAS A NEW FEATURE WITH THE PILOT'S TO SAVE GAS! I SAID, WELL THIS IS VERY FRIGHTENING WHEN YOU PRESS THE GAS AND THE GAR DOES NOT MOVE! THEY SAID THERE WAS NOTHING THEY COULD DO AS THAT IS THE WAY THE CAR WAS MADE TO RUN?! I HAVE SINCE SEEN MANY COMPLAINTS IDENTICAL TO MINE WITH THE 2012 HONDA PILOT. FRANKLY, I AM NOT SURE WHAT TO DO BUT I WANTED TO BE SURE OTHER OWNERS KNEW OF THIS ISSUE. *TR

AFTER THE BREAK-IN PERIOD, I TOOK THE VEHICLE TO HIGHWAY SPEED. CONSTANT VIBRATION UNDER LIGHT THROTTLE AT CONSTANT SPEED (BETWEEN 63-68 MPH), ECO MODE. ONLY SOLUTION IS TO RAISE OR REDUCE THE SPEED WHICH IS A SAFETY CONCERN ON THE HIGHWAY - RUNNING OVER PEOPLE OR GET RUN OVER. THE VIBRATION IS VERY ANNOYING WHICH CAUSE THE DRIVERS (AND THE PASSENGERS) TO LOSE FOCUS ON THE ROAD - ANOTHER SAFETY CONCERN. BROUGHT THE CAR BACK TO THE DEALER SEVERAL TIMES BUT NO SOLUTION TO FIX IT, CURRENTLY DRIVING THIS VEHICLE ON THE ROAD AND PUT MY FAMILY AND OTHER CARS ON THE ROAD IN DANGER AS HONDA THINKS IT'S A CHARACTERISTIC OF THE VEHICLE. *TR

PURCHASED THIS VEHICLE IN JANUARY 2012. WE HARDLY DRIVEN THIS CAR TILL THIS YEAR IN 2013. AS OF JUNE 28TH OF 2013, THE PILOT HAS 7046 MILES. IN EARLY JUNE WE TOOK IT DOWN TO BALTIMORE WHEN I NOTICED THAT THERE IS SOMETHING WRONG WITH THE BRAKES OR STEERING PROBLEMS WHEN I APPLIED SOME BRAKING OVER 65MPH AND GOING DOWN HILL WAS EXTREMELY APPARENT. THE STEERING WOULD VIBRATE WHEN APPLYING THE BRAKES. I TOOK IT TO THE DEALERSHIP ON 28TH. THE DEALERSHIP TOLD ME I WAS " HARD BRAKING" AND THAT WAS CAUSING THE ROTORS TO WARP. I ASKED THEM TO CLARIFIED " HARD BRAKING." IT WAS JUST A GENERAL ANSWER THAT NO ABRUPT FORCE ON THE BRAKES. I HAVE DRIVEN TOYOTA, BUICK, OLDSMOBILES, AND CHEVY. I NEVER HAD A ROTOR WARPED THAT EARLY IN MILEAGE. I BELIEVED THERE IS A MAJOR DEFECTS IN THE PILOT 2012 BRAKING MECHANISM. I WISH SOME AGENCY CAN PERFORM MORE RIGID TESTS TO CONFIRM THIS. I AM NO EXPERT MECHANIC, BUT I HAVE DRIVEN MANY MILES DUE TO MY SALES POSITION BOTH IN HIGHWAY AND MOSTLY CITY DRIVING. AND I KNOW THAT A ROTOR SHOULD NOT WARPED THAT MUCH DUE TO " HARD BRAKING." I AM A PARENT OF TWO CHILDREN, AGE 2 AND 1. AND I FEAR THIS IS GOING TO BE AN ONGOING PROBLEM WITH THE PILOT BRAKES/ ROTORS PROBLEMS AND IT IS NOT COVER UNDER WARRANTY CAUSE THE COMPANY/ DEALERSHIP THINKS IT NORMAL WEAR AND TEAR. SO IF ANYONE THAT HAS PILOT 2009 OR NEWER, PLEASE PAY ATTENTION AND FILE A COMPLAINT TO DEALERSHIP AND THE COMPANY BEFORE A TRAGIC MIGHT OCCUR. BEING PROACTIVE IS MUCH BETTER THAN THE LATTER. IN THE E

INTERMITTENT ACCELERATOR RESPONSE DELAY. SOMETIMES WHEN YOU NEED TO ACCELERATE, AS WHEN MAKING A LEFT TURN IN TRAFFIC, THE RESPONSE DELAYS AND THEN RESPONDS. THIS IS A SAFETY ISSUE. YOU CANNOT DEPEND UPON RESPONSE TO THE ACCELERATOR WHEN YOU MAY NEED IT. HONDA UPGRADED A PROGRAM EARLIER AND THERE WAS IMPROVEMENT, BUT THE PROBLEM STILL PERSISTS. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THE FRONT PASSENGER SIDE WIPER LEFT STREAKS ON THE WINDSHIELD WHEN IT WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN REPLACED THE FRONT PASSENGER'S WIPER BLADE. AFTER THE VEHICLE WAS REPAIRED THE CONTACT NOTICED THE FRONT PASSENGER'S SIDE WIPER BLADE ALSO BEGAN TO LEAVE STREAKS. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES TO HAVE THE WIPER BLADES, WIPER INSERTS, AND WIPER ARMS REPLACED. THE FAILURE CONTINUED TO OCCURRED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. *TR

2012 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN VIBRATION AT ANY SPEED. *SMD THE DEALER INFORMED THE CONSUMER, THAT HONDA WAS AWARE OF THE PROBLEM, AND THEY WERE IN THE PROCESS OF TRYING TO FIND A FIX. THE CONSUMER STATED SEVERAL MONTHS HAVE GONE BY, WITH NO RESULTS.

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND LOST ACCELERATION POWER. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TESTING. THE TEST RESULT DID NOT IDENTIFY A DEFECT IN THE VEHICLE. THE DEALER CHANGED THE MAIN COMPUTER BUT THAT DID NOT REMEDY THE STALLING ISSUE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,800.

AT VARIOUS TIMES AT SLOWER SPEEDS THE VEHICLE WILL NOT ACCELERATE FOR APPROXIMATELY 3 SECONDS. THIS SEEMS TO OCCUR WHEN TURNING OR BEGINNING TO TRAVEL UPHILL. I TOOK IT TO DEALER AND THE DEALER MECHANIC COULD NOT REPLICATE THIS OCCURRENCE. THIS HAPPENS ABOUT EVERY TWO OR 3 DAYS. I BELIEVE IT IS DANGEROUS WHEN TRAVELING THROUGH AN INTERSECTION OF MERGING LANES. THERE ARE SEVERAL POSTS ON A HONDA OWNER'S WEBSITE WITH OTHERS EXPERIENCING THE SAME PROBLEM BUT HONDA CAN'T FIND THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THAT THE VEHICLE WAS PERFORMING TO STANDARDS AND THE VIBRATION WAS NORMAL FOR THE ECO MODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO EXTEND THE CONTACT'S WARRANTY ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 2,200. KMJ *TR

A FEW THOUSAND MILES AFTER PURCHASE OF MY 2012 HONDA PILOT TOURING, I BEGAN TO EXPERIENCE DRIVE TRAIN VIBRATION ISSUES. THE VIBRATION WAS MOST NOTICABLE BETWEEN 40-45 MPH BUT ALSO NOTICABLE AT OTHER SPEEDS. IT IS RELATED TO THE ECO MODE AND THE VTM. THE VIBRATION GROWS WORSE AS THE DRIVE TRAIN IS PUT UNDER LOAD JUST BEFORE IT SHIFTS OUT OF ECO MODE. THE VIBRATION IS NOT NOTICABLE WHEN THE VEHICLE IS NOT IN ECO MODE AND ENGAGING ALL 6 CYLINDERS. I CONTACTED MY DEALERSHIP AND TEST DROVE IT WITH THE SERVICE MANAGER WHO ALSO EXPERIENCED THE VIBRATIONS. MY DEALERSHIP CONTACTED HONDA TECHS AND WAS INITIALLY TOLD IT WAS THE TORQUE CONVERTER. I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALERSHIP TO REPLACE THE TORQUE CONVERTER. COMPUTER DATA WAS COLLECTED FROM THE VEHICLE AND SENT TO HONDA. AT THAT TIME, THEY DETERMINED NOT TO REPLACE THE CONVERTER AND INSTEAD REPLACED THE PROPELLER SHAFT. THE VIBRATION ISSUES CONTINUED. I SCHEDULED ANOTHER APPOINTMENT WITH THE DEALERSHIP AND TEST DROVE A 2013 PILOT. IT HAD THE SAME ISSUES. MY DEALERSHIP AGAIN CONTACTED HONDA TECHS AND WAS FINALLY TOLD THAT THE VIBRATIONS ARE INHERENT IN THE VEHICLE AND THAT THERE ARE NO PLANS TO CORRECT THE ISSUE. I CONTACTED HONDA DIRECTLY TO COMPLAIN ABOUT THE ISSUE AND REQUEST A SCHEDULE TO CORRECT THE PROBLEM. A CASE MANAGER WAS ASSIGNED TO MY COMPLAINT, AND I RECEIVED A RETURN CALL. WHEN I COMPLAINED ABOUT THE VIBRATIONS, I WAS INFORMED THAT THEY WERE A "SYMPTOM" OF THE VTM. WHEN I ASKED WHY I DID NOT EXPERIENCE