Page 7 of 11 · complaints 301–350 of 544

2004 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Power Train
Filed Oct 9, 201270,000 milesTX

THE SHIFT INTERLOCK ALLOWED THE KEY TO BE REMOVED WITHOUT THE PILOT BEING IN PARK. THIS CAUSED THE PILOT TO ROLL BACKWARDS IN A PARKING LOT. LUCKILY THE LOT WAS FAIRLY FLAT, SO IT DIDN'T ROLL FAR OR HIT ANYTHING (OR ANYBODY!). A HONDA DEALER CONFIRMED THE ISSUE, AND CONTACTED HONDA ABOUT IT. HONDA SAID THEY WOULDN'T FIX THE ISSUE DUE TO THE MILEAGE, AND THE FACT THAT I PURCHASED THE VEHICLE USED (FROM CARMAX). *TR

Electrical System
Filed Oct 7, 2012140,000 milesIL

KEY COULD BE REMOVED WITHOUT VEHICLE BEING IN PARK. NO DAMAGE OCCURRED, BUT CAR DID ROLL AT TIMES. VEHICLE WAS REPAIRED BY DEALER AT A COST OF $446.03, (10/05/11, 163538 MILES). DATES AND MILEAGE OF FIRST OCCURRENCE ARE APPROXIMATE. *TR

Electrical System
Filed Oct 5, 2012115,000 milesWA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING PLACED IN THE PARK POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE IGNITION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 130,000.

Air Bags
Filed Sep 25, 201284,880 milesVA

SRS LIGHT CAME ON. HONDA DEALER SAID OPDS UNIT NEED REPLACING. WAS REPLACED 5/6/09. DROVE ABOUT A MONTH AND SRS LIGHT COMES BACK ON. HONDA DEALER SAID UNIT MAY BE DEFECTIVE. UNIT REPLACED. DROVE ABOUT 2 WEEKS AND SRS LIGHT COMES BACK ON. HONDA DEALER STUMPED. THEY JUST KEEP RESETTING THE UNIT BUT SRS LIGHT JUST COMES BACK ON. IT STAYS ON ALL THE TIME NOW. *TR

Power Train
Filed Sep 9, 201291,000 milesWA

COMPLETE TRANSMISSION FAILURE AT 60 MPH. NO WARNING, NO BLINKING LIGHTS, SOUNDS, SHUDDERING ETC. I WAS ABLE TO COAST OFF THE FREEWAY WITHOUT COLLISION! I HAD MY CAR TOWED TO THE DEALERSHIP AND WAS TOLD $5000-$5500 FOR A TRANSMISSION REPLACEMENT. MY VIN WAS NOT INCLUDED IN THE TRANSMISSION RECALL OF 2004. THIS IS DANGEROUS! I AM SO GRATEFUL THAT MY CHILDREN WERE NOT WITH ME AND THAT THERE WAS NO COLLISION. *TR

Vehicle Speed Control
Filed Sep 7, 2012120,000 milesAE

WHILE DRIVING ON THE GERMAN AUTOBAHN I ACCELERATED FROM 65 MPH TO PASS AT WHICH POINT THE ENGINE REVVED BEYOND ANTICIPATED RESPONSE FOR ACCELERATOR PRESSURE. I REMOVED MY FOOT FROM THE ACCELERATOR, BUT SPEED AND ENGINE RPM CONTINUED TO INCREASE. CRUISE CONTROL WAS NOT ENGAGED, BUT I RE-VERIFIED BY TOGGLING THE SWITCH TO OFF (UNLIGHTED), WHILE APPLYING BRAKES. BRAKES 'FOUGHT' AGAINST CONTINUED ACCELERATION FOR APPROXIMATELY 10 SECONDS BEFORE I RECOVERED AUTHORITY OVER BRAKES AND ACCELERATOR. ESTIMATED MAXIMUM SPEED FOR THE DURATION OF THE INCIDENT WAS 85-90 MPH. I DROVE THE REMAINDER OF THE TRIP (APPROX 100 MILES) WITHOUT FURTHER INCIDENT, AND WITHOUT ATTEMPTING TO USE CRUISE CONTROL. VEHICLE IS CURRENTLY AT A CERTIFIED HONDA MECHANIC'S SHOP FOR EVALUATION. *TR

Electrical System › Ignition › Switch
Filed Aug 31, 2012103,906 milesAR

STOPPED VEHICLE, TURNED OFF VEHICLE AND REMOVED KEY. LATER GOT INTO CAR AND STARTED IT UP FOUND IT. ATTEMPTED AGAIN NOT IN PARK AND IT WAS ABLE TO REPLICATE IT. TOOK VEHICLE TO DEALER, THEY WERE ABLE TO REPLICATE IT, WANTED ALMOST $850.00 TO REPAIR AND WAS TOLD IT WAS NOT CONSIDERED A SAFETY ISSUE SO THERE WAS NO RECALL. THEY RECOMMEND THE MECHANICAL PORTION OF THE IGNITION SWITCH BE REPAIRED. UNABLE TO AFFORD THE REPAIR SO STILL OCCURRING. CURRENT MILEAGE IS 118,000+ MILES. *TR

Engine
Filed Aug 31, 201290,619 milesAR

TOOK VEHICLE IN FOR 90,000 MILE SERVICE AT LOCAL HONDA DEALER AND RECEIVED CALL STATING THAT THE MOTOR MOUNTS NEEDED TO BE REPLACED AS THEY WERE BROKEN/CRACKED. MOTOR MOUNTS (FRONT/SIDE) WERE REPAIRED AS IT CLEARLY REQUIRED REPAIR FOR SAFE OPERATION. COST TO REPAIR $475.00, NO LABOR WAS CHARGED FOR THE SIDE MOUNT AS IT WAS ALREADY ACCESSIBLE FOR THE TIMING BELT REPLACEMENT. *TR

Service BrakesCrash1 injured
Filed Aug 17, 2012135,000 milesNC

I WAS PARKED IN THE DRIVEWAY ON A COMPLETELY FLAT SURFACE. I PUT THE CAR IN REVERSE TO BACK OUT OF THE DRIVEWAY. I TOUCHED THE ACCELERATOR PEDAL LIGHTLY TO GET THE CAR MOVING, THE CAR ACCELERATED WILDLY. I STOMPED ON THE BRAKE, WHICH WENT TO THE FLOOR. I HAD TIME TO LOOK DOWN AND SEE THAT MY FOOT WAS ON THE BRAKE PEDAL AND TO STOMP ON THE EMERGENCY BRAKE. THE CAR DID NOT SLOW DOWN AT ALL. THE VEHICLE CONTINUED ACCELERATING UNTIL IT SMASHED INTO A TREE GOING APPROXIMATELY 30 MPH (ESTIMATED). A COUPLE HOURS BEFORE THE WRECK A PREVIOUSLY UNSEEN BRAKE ERROR LIGHT CAME ON THE DASH. THE SHOP IT WAS TAKEN TO REFUSED TO LOOK INTO THE BRAKES, ACCELERATOR, MASTER CYLINDER OR THE TRANSMISSION. THEY STATED THERE WERE NO CODES TRIGGERED, THOUGH THEY COULD PROVIDE NO PROOF THAT THEY EVEN HAD THE NECESSARY EQUIPMENT TO READ THE CODES. STATE FARM INSURANCE REFUSES TO INVESTIGATE BECAUSE THE VEHICLE WAS A TOTAL LOSS. THIS FROM A STAND STILL ON A FLAT SURFACE. IT WAS HORRIFIC. I WOULD LIKE THE VEHICLE INSPECTED TO DETERMINE IF THERE WAS A MECHANICAL FAILURE. *TR

Power Train
Filed Aug 8, 2012TX

MY 2004 HONDA PILOT HAS A SHUDDERING SOUND WHEN I GO ABOVE AROUND 35 MILES AN HOUR. IT IS VERY INTERMITTENT BUT CAN BE LOUD. MY LOCAL DEALER SAID THEY HAD TO GET A HONDA ENGINEER OUT TO LOOK AT IT AND IT IS VERIFIED TO BE THE TORQUE CONVERTER. THIS SEEMS TO BE A VERY COMMON ISSUE RESEARCHING IT HERE AND ON THE INTERNET. I AM FRUSTRATED THAT HONDA HAS NOT RECALLED THESE KNOWING THAT IT IS SUCH A WIDE SWEEPING ISSUE WITH PILOTS. *TR

Power Train
Filed Jul 31, 201298,000 milesCT

I AM AN OWNER OF A 2004 HONDA PILOT WITH 123000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 30-50 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 98,000 MILES. AT SPEEDS OF 30-50MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. I RESEARCHED THE ISSUE ON THE INTERNET AND HAVE FOUND NUMEROUS SIMILAR COMPLAINTS ON HONDA VEHICLE OWNER FORUMS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. EVEN THOUGH MY VEHICLE IS NO LONGER UNDER WARRANTY, THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION/RESOLUTION PROGRAM TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADRESSED BY HONDA. *TR

Seats
Filed Jul 22, 201290,000 milesVA

FRONT SEAT CAME LOOSE FROM CAR ON DRIVERS LEFT SIDE OF SEAT. I CAN PARTIALLY LIFT IT OUT OF PLACE! *TR

Power Train
Filed Jul 14, 2012138,000 milesFL

WHILE DRIVING AT A STEADY SPEED OF 35-45 MPH THE CAR EXPERIENCES SHUDDERING FOR ABOUT 5 SECONDS AT IRREGULAR INTERVALS. IT SOUNDS AND FEELS LIKE IT IS COMING FROM THE FRONT OF THE VEHICLE, PERHAPS ON THE DRIVER SIDE AND AT FIRST I THOUGHT IT MAY BE BAD WHEEL BEARINGS. THOSE TURNED OUT TO BE FINE. I TOOK IT TO A REPAIR SHOP WHO SAID IT NEEDED THE REAR DIFFERENTIAL SERVICED. THAT DID NOT STOP THE SHUDDERING. SUBSEQUENT RESEARCH HAS SHOWN THAT THE HONDA PILOT / ACURA MDX WITH THE 3.5L V6 IN THE 2003 - 2008(?) RANGE EXPERIENCE THIS PROBLEM ON A LARGE SCALE, RESULTING FROM A FAULTY TORQUE CONVERTER. NHTSA ITEM NUMBER 10022468 ADDRESSES THIS PROBLEM SPECIFIC TO THE 2003-2004 ACURA MDX BUT MY EXPERIENCE AND THAT OF HUNDREDS OF HONDA PILOT / ACURA MDX OWNERS SHOWS THAT THE ISSUE IS MUCH BROADER IN SCOPE. *TR

Power Train
Filed Jul 12, 2012GA

I'VE HAD VIBRATION/NOISE ISSUES AROUND 40 MPH WHILE IN TOP GEAR, I'VE NOTED ACCELERATING FORCES A DOWNSHIFT, OR I CAN MANUALLY SHIFT TO D3. EITHER ACTION GETS RID OF THE PROBLEM. *TR

Power Train
Filed Jun 15, 201295,000 milesPA

VEHICLE SHUDDERS WHEN TRANSMISSION IS SHIFTING AT SLOW SPEED. *JB

Power Train
Filed Jun 15, 2012100,000 milesMA

THERE IS A GROWL/GRIND/SHUDDER BETWEEN 30-40 MPH SPECIFICALLY AT 1,500 RPMS. THE NOISE APPEARS TO BE COMING FROM THE TRANSMISSION OR VERY CLOSE TO THE TRANSMISSION. THIS ISSUE IS VERY HARD TO DIAGNOSE, HOWEVER I ALREADY REPLACED THE TRANSMISSION ONCE AND THE ISSUE CAME BACK. COULD I HAVE PURCHASED TWO FAULTY HONDA TRANSMISSIONS? *JB

Power Train
Filed Jun 12, 201298,100 milesNJ

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT WAS DRIVING 70 MPH WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THERE WAS A PREVIOUS RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VEHICLE WAS REPAIRED UNDER THE RECALL PREVIOUSLY BU THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED WHO ADVISED THAT THEY WOULD FILE A COMPLAINT ON THE CONTACT'S BEHALF AND HAVE A REPRESENTATIVE GIVE HIM A RETURN CALL. THE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 99,104.

Air BagsCrash
Filed May 28, 2012180,000 milesFL

VEHICLE VEERED OF THE ROAD AND STRUCK A TREE, DEAD ON THE FRONT LEFT HEADLIGHT AND DESTROYED THE BUMPER AND FRONT LEFT FENDER, PUSHED THE HOOD INTO THE WINDSHIELD, WHICH CRACKED. THE AIR BAG DID NOT DEPLOY. BRUISING FROM SEAT BELT. *TR

Power Train
Filed May 21, 201285,000 milesAR

TORQUE CONVERTER STUTTERS AT 25-30MPH. VERY DISTURBING AND CAN RESULT IN TRANSMISSION DAMAGE WHILE DRIVING. *TT

Engine
Filed May 16, 201274,452 milesCA

VIBRATION IN STEERING WHEEL, CLUNKING SOUND FROM ENGINE COMPARTMENT, I TOOK THE CAR TO THE DEALER WHO FOUND THE FRONT ENGINE MOUNT WAS BROKE.

Power Train
Filed May 5, 201288,431 milesKS

LAST YEAR OUR HONDA PILOT BEGAN OCCASIONALLY HAVING A SHUDDERING SOUND, LIKE DRIVING OVER A METAL GRATE. THIS WOULD OCCUR WHEN DECELERATING SLIGHTLY AROUND 40 MPH. OVER THE PAST YEAR THIS HAS BEGUN TO OCCUR REGULARLY RATHER THAN OCCASIONALLY AND FOR A LONGER DURATION AND LOUDER. NOW THE D LIGHT HAS BEGUN FLASHING. FROM RESEARCH I AM EXPECTING TO FIND THAT THE TRANSMISSION IS FAILING DUE TO TORQUE CONVERTER PROBLEMS. *TR

Vehicle Speed Control
Filed May 4, 2012187,400 milesFL

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE BRAKES WERE APPLIED AND THE VEHICLE ACCELERATED ABNORMALLY. IN ADDITION, THE FRONT WHEEL DRIVE ENGAGED INDEPENDENTLY AND CAUSED THE VEHICLE TO ACCELERATE RAPIDLY. THE BRAKE PEDAL WAS THEN ENGAGED WITH EXTREME PRESSURE TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 187,400.

Power Train › Automatic Transmission
Filed Apr 24, 201272,400 milesNC

PREMATURE AUTOMATIC TRANSMISSION FAILURE AFTER RECALL WORK (04V176000) OIL JET KIT INSTALLATION ON 2004 PILOT. HONDA SHOULD BE RESPONSIBLE FOR REPLACING ALL TRANSMISSIONS ON ALL AFFECTED VEHICLES. HOW COULD HONDA POSSIBLY DETERMINE THAT NO DAMAGE HAD OCCURRED TO THE TRANSMISSION PRIOR TO THE OIL JET KIT INSTALLATION THAT VEHICLES WITH LESS THAN 15K RECEIVED AS A "FIX". ANOTHER EXAMPLE OF HOW THE END CONSUMER GETS THE SHAFT IF THEIR FORTUNATE ENOUGH TO HAVE SURVIVED THE RESULTS OF THE FAULTY PART. *TR

Power Train
Filed Apr 23, 2012132,000 milesAL

WHILE DRIVING NORMAL AND SLOWLY ACCELERATING, AT THE SPEED OF 35-45 MPH A "SHUDDERING VIBRATION" OCCURS. *TR

Power Train
Filed Apr 22, 2012101,500 milesMN

VEHICLE SHUDDERS WHEN ACCELERATING AND SHIFTING GEARS AROUND 40 MPH. *TR

Seats
Filed Apr 18, 2012CT

THE DRIVER'S SEAT FRAME SHEARED OFF ON THE FRONT BAR, LEFT SIDE. THERE WAS NO OUTSIDE INFLUENTIAL CAUSAL EFFECT FOR THIS TO HAPPEN, IT JUST BROKE. THE SEAT ROCKS BACK AND FORTH WHILE DRIVING, A HUGE SAFETY CONCERN. LOOKING AT CERTAIN WEBSITES (HTTP://WWW.ARFC.ORG/COMPLAINTS/2003/HONDA/PILOT/10348948.ASPX READ THE COMMENTS AT THE BOTTOM OF THE PAGE), THIS SEEMS TO PROBLEMATIC AMONG 2003 - 2006 HONDA PILOTS. WHEN IS HONDA GOING TO DO A RECALL? OTHER SIMILAR NHTSA COMPLAINTS: ODI ID NUMBER : 10348948 ODI ID NUMBER : 10372456 ODI ID NUMBER : 10336280 ODI ID NUMBER : 10442043 *JS

Electrical SystemFire
Filed Apr 16, 2012110,000 milesTN

DRIVERS HEATED SEAT CAUGHT THE SEAT ON FIRE. *JS

Power Train
Filed Apr 13, 2012122,000 milesCA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CHECK ENGINE LIGHT WAS RESET SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AND THE CONTACT TOOK THE VEHICLE TO TWO DIFFERENT MECHANICS FOR DIAGNOSIS. BOTH DIAGNOSTICS LOCATED THE FAILURE AT THE TRANSMISSION TORQUE AND THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 122,000.

Exterior Lighting
Filed Apr 5, 2012130,000 milesAL

LOW BEAM HEADLIGHTS FAILED DUE TO SOME WIRING ISSUE. I NOTE THAT A RECALL WAS RECENTLY ANNOUNCED ON THE 2003 HONDA PILOT AND 2002-2004 HONDA CRV. MY 2004 HONDA PILOT HAD THE EXACT SAME ISSUE AS DESCRIBED IN THE RECALL NOTICE, BUT IS NOT INCLUDED IN THE RECALL. PLEASE REVIEW THIS ISSUE AND SEE IF THE RECALL SHOULD BE EXPANDED TO COVER THE 2004 HONDA PILOT AS WELL AS THIS IS AN OBVIOUS SAFETY ISSUE. *TR

Structure
Filed Apr 4, 201270,000 milesMN

RUMBLE STRIP NOISE AT 35 TO 40 MILE PER HOUR. TAKEN IT TO DEALER SEVERAL TIMES. TECH HAS HEARD IT. TRIED TO TELL ME IT WAS WINDSHIELD MOLDING. WILL NOT DO ANYTHING ABOUT THIS PROBLEM. I HAVE 2 HONDAS, THEY WILL BE MY LAST PURCHASE FROM HONDA. *TR

Power Train
Filed Apr 4, 2012100,000 milesKY

MY 2004 HONDA PILOT HAS BEEN MAKING A GRINDING/SHUDDERING NOISE. DOESN'T DO IT ALL THE TIME, BUT USUALLY WHEN I'M GOING 35-40 MPH. IF I ACCELERATE, THE NOISE WILL STOP. CAN'T DUPLICATE IT ALWAYS, BUT SOUNDS LIKE SOMETHING IS SERIOUSLY WRONG IN THE TRANSMISSION. MANY, MANY OTHER REPORTS ONLINE OF THE EXACT SAME PROBLEM. *TR

Seat Belts
Filed Mar 26, 2012110,000 milesVA

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE REAR MIDDLE SEAT BELT BECAME TANGLED AROUND A TWO YEAR OLD CHILD'S NECK WHILE SEATING IN A CHILD SEAT. THE CONTACT WAS UNABLE TO REMOVE THE SEAT BELT AND HAD TO CUT IT WITH SCISSORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

Electrical System › Ignition
Filed Mar 21, 2012133,000 milesTX

KEY CAN BE REMOVED FROM THE IGNITION WHEN THE TRANSMISSION ISN'T IN PARK. THE ISSUE HAS CAUSED THE VEHICLES TO ROLL AWAY, BUT NO ONE HAS YET BEEN INJURED. THE DEALER IS REQUESTING $750 TO FIX THE ISSUE; HOWEVER, I SEE HONDA HAS ALREADY RECALLED OVER 1 MILLION 2003-2005 ACCORD, CIVIC, AND ELEMENTS, BUT FOR SOME REASON, THEY DID NOT INCLUDE THE PILOTS. THIS SEEMS LIKE TOO MUCH OF A COINCIDENCE AND I SEE MANY OTHER PILOT OWNERS COMPLAINING ABOUT THE SAME ISSUE. I WOULD LIKE HONDA TO COVER THE SAME YEAR PILOTS. *JS

Unknown or Other
Filed Mar 20, 201270,000 milesIL

STARTED AT APPROX. 70,000 MILES. CAR SHUTTERS/VIBRATES (AS THOUGH GOING OVER A SOFT RUMBLE STRIP) WHEN GOING APPROX. 45 MPH. STOPS ONCE I LET OFF GAS OR ACCELERATE. INITIALLY HAPPENED ONLY ONCE IN A WHILE. NOW IT HAPPENS CONSISTENTLY. *KB

Power Train
Filed Mar 18, 2012130,855 milesWI

BEGAN TO HEAR "RUMBLE STRIP" NOISE. HASN'T OBVIOUSLY AFFECTED VEHICLE PERFORMANCE AND MECHANIC COULD NOT FIND PROBLEM, BUT NOISE CONTINUES BETWEEN 35 AND 50 MPH. *TR

Power Train
Filed Mar 8, 2012123,000 milesMI

MY 2004 HONDA PILOT HAS A SHUDDER AT 30 MPH. IT FEELS AS THOUGH YOU ARE DRIVING OVER THE RUMBLE STRIPS. I AM STARTING TO EXPERIENCE POOR SHIFTS AT OTHER SPEEDS NOW AS WELL. I UNDERSTAND THAT THE PROBLEM IS MOST LIKELY THE RESULT OF A FAULTY TORQUE CONVERTER. REPAIRS INCLUDE REPLACING THE TORQUE CONVERTER AND THE TRANSMISSION AS WELL AS UPDATING THE PCM. HONDA RECALLED OVER A MILLION 2003/2004 PILOTS BUT MY VIN IS JUST PASSED THE LAST VIN RECALLED. HOWEVER, THERE ARE MANY 2005 PILOT OWNERS EXPERIENCING THE EXACT SAME FAILURE. ACURA ALSO ISSUED A SERVICE BULLETIN THAT REPAIRS THE FAULTY COMPONENTS FOR ALL 2003 AND 2004 MDX OWNERS (INSIDE AND OUTSIDE OF WARRANTY). HONDA SHOULD TAKE RESPONSIBILITY FOR THE FAILED TRANSMISSIONS IN THE LATER 2004 PILOTS AND 2005 YEARS AS WELL. *TR

Power Train
Filed Feb 28, 2012125,000 milesNC

SHUTTER IN THE TRANNY FROM 25-45 MPH IT HAS BEEN DESCRIBED AS THE TORQUE CONVERTER. *TR

Power Train
Filed Feb 25, 2012128,000 milesCO

AT 30-40 MPH WHILE SLIGHTLY ACCELERATING, THE ENGINE VIBRATES OR SHUDDERS. THE SYMPTOM STOPS IF I LET OFF THE GAS OR IF I INCREASE THE ACCELERATION. DOES NOT SEEM TO HAVE OTHER PROBLEMS ASSOCIATED WITH THIS. *TR

Power Train
Filed Feb 22, 201260,000 milesNH

PURCHASED A USED 04 PILOT FROM A CAR DEALER AND DURING THE FIRST WEEK OF OPERATION I HEARD SHUTTERING NOISES LIKE GOING OVER A RUMBLE STRIP. I RESEARCHED THIS ON LINE AND WAS HORRIFIED TO FIND HUNDREDS OF SIMILAR COMPLAINTS (TORQUE CONVERTER) AND A RECALL BY ACURA FOR SAME REASON. I TOOK IT BACK TO DEALER TO GET MY MONEY BACK AND LUCKILY WAS ABLE TO GET OUT OF THE PILOT BY TRADING IT FOR ANOTHER TRUCK ON THE LOT. I FEEL SORRY FOR THE NEXT PERSON WHO UNKNOWINGLY (NOT LIKE HONDA) PURCHASES THIS WITH THEIR HARD EARNED MONEY TO DRIVE THEIR KIDS AROUND IN AND ARE IN A POSSIBLE DEATH TRAP! SHAME ON HONDA, DO THE RIGHT THING AND RECALL BEFORE YOU KILL PEOPLE. *TR

Power Train
Filed Feb 13, 2012150,000 milesTX

TL* THE CONTACT OWNS A 2004 HONDA PILOT. WHILE DRIVING APPROXIMATELY 60 MPH UP AN INCLINE, THE TRANSMISSION DOWN SHIFT INTO SECOND GEAR WHILE THE ENGINE WARNING INDICATOR WAS ILLUMINATED. THE FAILURE OCCURRED CONTINUOUSLY. THE CONTACT WAS UNABLE TO DRIVE BEYOND 30 MPH. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE VIN WAS INELIGIBLE UNDER THE RECALL DEFECT. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Power Train
Filed Feb 13, 2012193,000 milesMD

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION BEGAN TO SLIP GEARS WITH A ROARING NOISE AND THEN SUDDENLY FAILED TO OPERATE. THE TRANSMISSION WARNING INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V176000 (POWER TRAIN: AUTOMATIC TRANSMISSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.

Power Train
Filed Feb 8, 2012177,211 milesLA

I TOOK MY HONDA PILOT TO THE HONDA DEALERSHIP BECAUSE THE D LIGHT WAS FLASHING. THEY FOUND CODE P1740 INDICATING A 4TH PRESSURE SWITCH FAILURE. I RECEIVED AN ESTIMATE FOR $5,109 + TAX TO REPLACE THE TRANSMISSION AND TORQUE CONVERTER. I DISCOVERED THE RECALL ISSUED FOR THE TRANSMISSION ON THE 2003-2004 HONDA PILOTS, BUT WHEN I CALLED HONDA, I WAS TOLD THAT THERE WAS NO RECALL FOR MY VEHICLE FOR THE TRANSMISSION. MY VEHICLE IS HAVING THE SAME PROBLEM THAT IS DESCRIBED IN THE RECALL, SO I DO NOT UNDERSTAND WHY HONDA WOULD DENY SERVICING MY VEHICLE IN ACCORDANCE WITH THE RECALL. *TR

Power Train › Automatic Transmission › Torque Converter
Filed Jan 23, 2012100,700 milesNH

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE WOULD VIOLENTLY SHAKE WHILE DRIVING APPROXIMATELY 40 MPH AND ABOVE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,700. UPDATED 02/22/12*LJ THE CONSUMER STATED THE TORQUE CONVERTER NEEDED TO BE REPLACED. UPDATED 03/01/12

Structure › Body
Filed Jan 9, 2012TX

MY 2004 HONDA PILOT STARTED TO LEAK WATER IN BOTH PASSENGER AND DRIVER SIDE. BOTH THE PASSENGER AND DRIVER CARPET IS GETTING SOAK AND WET. I TOOK IT TO DAVID MCDAVID HONDA DEALER, AT IRVING, TX. THEY COULD NOT FIGURE OUT WHERE THE WATER IS COMING FROM . THEY WANT TO KEEP THE CAR FOR AN ENTIRE DAY TO SEE WHAT CAUSING THIS ISSUE. THEY WANT TO CHARGE $99.00 PER HOUR. (VERY EXPENSIVE OPTION...I WOULD SAY). I WENT ONLINE, THERE ARE HUNDREDS OF PEOPLE SEEMS TO HAVING THE SAME ISSUE WITH WATER LEAKAGE WITH HONDA PILOT. I AM TRYING MY BEST TO KEEP THE CAR DRY BUT MY CONCERN IS THAT WATER LEAKAGE MIGHT CAUSE TO GET MOLD INSIDE THE CAR, WHICH IS MAJOR HEALTH HAZARD. I ALREADY SAW THE RUST UNDER THE CARPET( SOME PART OF CARPET LOOK RED RUST SPOT). WAS THERE A RECALL ON THAT ISSUE? IS HONDA TREATING THIS PROBLEM AS A STRUCTURAL DEFECT? THANKS. *TR

Power Train
Filed Jan 6, 2012130,000 milesCT

MY 2004 HONDA PILOT WITH JUST 130,000 MILES NEEDED TO HAVE MY TRANSMISSION REPLACED.IT WAS MAKING LOUD NOISES AND THE TRANSMISSION WAS SLIPPING. ON AUGUST 6, 2004 MY PILOT BASED ON A HONDA SAFETY RECALL - INSTALLED A OIL JET KIT TO THE TRANSMISSION BECAUSE MY CAR HAD 15, 232 WHICH I THINK WAS OVER BY 232 MILES REQUIRED TO GET A NEW TRANSMISSION. MY CAR IS COMPLETELY SERVICED AT THE HONDA DEALER. *TR

Seats
Filed Dec 30, 201160,000 milesPA

2004 HONDA PILOT DRIVER'S SIDE SEAT HEATER GETS EXTREMELY HOT AND WILL BURN SKIN. MAJOR SAFETY ISSUE. *KB

Power Train
Filed Dec 14, 201180,000 milesWA

TRANSMISSION SHUDDERS INTERMITTENTLY FROM 20-35 MPH. DIAGNOSED AS TRANSMISSION FAILURE AND IT NEEDED TO BE REPLACED. OWNER RESPONSIBLE FOR 50% OF $4000.00 BILL. *TR

Seats
Filed Dec 14, 201182,000 milesWA

THE RIGHT SIDE OF THE DRIVERS SEAT BOTTOM SEAT HEATER OVER-HEATS. DEALER WANTS $900-1000 TO FIX. THIS IS A MUCH REPORTED FAILURE ITEM FOR 2004-2005 PILOTS. *TR

Structure › Body
Filed Nov 3, 2011102,000 milesMO

TL* THE CONTACT OWNS A 2004 HONDA PILOT. THE CONTACT STATED THAT THE DOOR HANDLES HAD SHARP METAL PAINT CHIPS THAT FRACTURED, CAUSING THE METAL TO PENETRATE UNDER THE FINGER NAILS OF ANYONE OPENING OR EXITING THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLES ON ALL FOUR OF THE DOORS. THE DEALER PAID HALF OF THE EXPENSES AND THE CONTACT PAID THE REMAINING BALANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO INFORMED THE DEALER TO PERFORM THE REPAIRS AT A DISCOUNTED PRICE AND OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.

Power Train
Filed Oct 20, 201190,000 milesNC

I OWN A 2004 HONDA PILOT WHICH WAS PURCHASED NEW AND HAS BEEN WELL MAINTAINED WITH 106000 MILES AND HAVE BEEN EXPERIENCING AN AUTOMATIC TRANSMISSION/TORQUE CONVERTER SHUDDER/VIBRATION THAT OCCURS BETWEEN 35-45 MPH. THE VIBRATION BEGAN OCCURRING AT ABOUT 90,000 MILES. AT SPEEDS OF 35-45 MPH THE VIBRATION OCCURS UNDER LIGHT ACCELERATION AND CONTINUES UNTIL I EITHER PUSH DOWN HARDER ON THE GAS PEDAL OR LET OFF IT COMPLETELY. RESEARCH ON THE INTERNET THRU NHTSA HAS FOUND 43 SIMILAR COMPLAINTS. APPARENTLY THIS PROBLEM IS DUE TO A DEFECTIVE TORQUE CONVERTER OR AUTOMATIC TRANSMISSION THAT IS SIMILAR TO THE ONE ON THE HONDA-MADE ACURA AND HAS BEEN THE SUBJECT OF AN ACURA RECALL. THE DEFECT WILL ULTIMATELY RESULT IN A VEHICLE SAFETY HAZARD WHEN THE TRANSMISSION FAILS. MY HONDA PILOT IS NO LONGER UNDER WARRANTY. THE TRANSMISSION PROBLEM IS A RESULT OF A DEFECTIVE PART RATHER THAN NORMAL WEAR AND TEAR AND HONDA SHOULD ISSUE A RECALL OR INITIATE AN OWNER NOTIFICATION AND GOODWILL CONSIDERATION FOR TRANSMISSION REPLACEMENT TO PREVENT POTENTIAL HARM TO PASSENGERS WHEN THE TRANSMISSION FAILS ON THE ROAD. AVERAGE COST TO THE CUSTOMER FOR SUCH A REPAIR IS BETWEEN $3,000-$5,000 ACCORDING TO THE COMPLAINTS FILED. THIS IS A DANGEROUS DEFECT THAT SHOULD BE PUBLICLY ADDRESSED BY HONDA AND SHOULD NOT BE A BURDEN THAT HONDA CUSTOMERS SHOULD BEAR. *TR

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Honda Pilot → · Every Pilot year → · How the figures are calculated →