Page 4 of 15 · complaints 151–200 of 720

2003 Honda Pilot complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →

Electrical System
Filed Aug 28, 2015170,000 milesNJ

TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT GO INTO THE IGNITION SLOT ENTIRELY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO GET THE KEY TO ENTER AND ONCE IT WAS IN, IT TOOK SEVERAL ATTEMPTS TO TURN THE KEY IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Electrical System
Filed Aug 23, 2015128,292 milesCA

I PARKED MY CAR IN THE HOSPITAL LOT. AFTER MY LATE AFTERNOON APPOINTMENT, I WAS ABOUT TO GO HOME. I WAS ABLE TO INSERT THE KEY INTO THE IGNITION BUT FAILED TO TURN TO START THE ENGINE. THERE WAS NO CONTACT OR CLICKING SOUND EVEN I TRIED WITH A LITTLE FORCE TO TURN THE KEY. I CALLED THE TOWING COMPANY AND HE WAS ABLE TO START THE ENGINE. I DROVE THE CAR ABOUT 5 MILES TO GET MY PRESCRIPTION MEDICINE AND PARKED AGAIN IN THE PARKING LOT. I WAS ABOUT TO GO HOME AGAIN. I WAS ABLE TO INSERT THE KEY INTO THE IGNITION BUT FAILED TO TURN TO START THE ENGINE. AGAIN, THERE WAS NO CONTACT OR CLICKING SOUND EVEN TO TRY WITH A LITTLE FORCE TO TURN THE KEY. I CALLED AGAIN THE TOWING COMPANY AND HE WAS ABLE TO START THE ENGINE. I DECIDED TO BRING MY CAR TO THE DEALERSHIP TO STAY OVERNIGHT (EARLY BIRD). I PARKED MY CAR IN THE DRIVE THROUGH LANE AND SHUT-OFF THE ENGINE. I REMOVE THE KEY AND INSERTED AGAIN BUT WAS NOT ABLE TO TURN THE KEY AND NOT ABLE TO START THE ENGINE AGAIN. THE DEALERSHIP CHECKED MY CAR PROBLEM AND I WAS ADVISED THAT THE IGNITION ASSEMBLY WAS WORN-OUT. THE NEW IGNITION ASSEMBLY WAS INSTALLED AND RE-KEYED, CUT AND PROGRAMMED NEW KEY. I SAVED THE OLD PART FOR FUTURE REFERENCE. I PAID $618.58 FOR PARTS AND LABOR. I AM THINKING THIS REPAIR WAS SO EXPENSIVE. THE ESTIMATE FAILURE MILEAGE WAS 128,292.

Air Bags
Filed Aug 21, 2015179,000 milesCA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS WERE REPLACED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). AFTER THE REPAIR, THE AIR BAG LIGHT ILLUMINATED AND THE INSTRUMENT PANEL DISPLAYED A WARNING MESSAGE THAT READ "SRS SIDE AIR BAG". THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.

Air Bags
Filed Aug 20, 2015NY

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS), 12V573000 (ELECTRICAL SYSYTEM), AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel/Propulsion System
Filed Aug 4, 2015146,000 milesIL

FOR FEW YEARS I HAVE BEEN NOTICING TERRIBLE MILEAGE, BUT THOUGHT THE CAR WAS GETTING OLDER. FOR DEFINITELY AN YEAR, THERE IS A NOTICEABLE SMELL OF GASOLINE IN THE CAR, AGAIN THOUGHT ITS THE SIGN OF AN OLD CAR. BUT, LAST WEEKEND I REALIZED THAT THIS IS A SAFETY ISSUE AND FINALLY GOT AROUND WHATS HAPPENING. THE FUEL STARTED DRIPPING AT THE FUEL TANK - FUEL LINE AND IS DRIPPING AT 1 DROP PER MINUTE .. NOT SURE IF IT DRIPS AT THE SAME RATE ALL THE TIME. READING AT ALL THE COMPLAINTS, IT SEEMS LIKE NHTSA WOULD ONLY CONSIDER ANYTHING AFTER SOMEONE DIES. SOUNDS LIKE USELESS POSTING OVER HERE, BUT JUST DOING IT FOR THE BENEFIT OF OTHERS. THIS CAR HAD BEEN LEAKING FOR A WHILE, THOUGH THE DRIP STARTED VERY RECENTLY, THUS GIVING VERY LOW MILEAGE. THIS IS A SAFETY ISSUE WHICH SHOULD RESULT IN A RECALL.

Air Bags
Filed Aug 3, 2015NJ

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jul 24, 201587,000 milesPA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE KEY FAILED TO INSERT IN THE IGNITION. AFTER EXCESSIVE FORCE WAS APPLIED, THE CONTACT WAS ABLE TO PLACE THE KEY IN THE IGNITION AND START THE ENGINE. THE FAILURE RECURRED, BUT THE CONTACT WAS UNABLE TO GET THE KEY IN THE IGNITION AT ALL. THE CONTACT USED THE SPARE KEY TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Air Bags
Filed Jul 23, 2015CA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THEY WOULD CALL WHEN THE PART WOULD BECOME AVAILABLE AND DID NOT FOLLOW UP FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND THE CONTACT ALREADY RECEIVED THREE NOTIFICATIONS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 23, 2015100 milesCA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE COULD NOT BE REPAIRED. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE FAILURE MILEAGE WAS 100.

Air BagsCrash1 injured
Filed Jul 21, 2015GA

I WAS INVOLVED IN AN AUTO ACCIDENT. WHEN I CAME TO THE INSIDE OF THE CAR WAS SMOKING. THE AIR BAGS WERE DEPLOYED AND I HAD A THREE INCH BURNED HOLE IN MY LEFT ARM. NOW I HAVE A PERMANENT SCAR BECAUSE OF THE AIRBAG. I HAVE PICTURES, POLICE REPORT AND HOSPITAL REPORTS. MA 10/19/2015 UPDATED 12/05/2017*CN

Unknown or Other
Filed Jul 17, 2015LA

NHTSA RECALL NUMBER: 12V-573 MFR CAMPAIGN ID: S73 CAMPAIGN DESCRIPTION: SHIFT INTERLOCK RECALL DATE: 12/10/2012 RECALL STATUS: 17 CHARACTER VIN REQUIRED SUMMARY: HONDA IS RECALLING CERTAIN MODEL YEAR 2003 AND 2004 PILOT AND ODYSSEY AND 2003 THROUGH 2006 ACURA MDX PASSENGER VEHICLES MANUFACTURED FROM NOVEMBER 26, 2001, THROUGH AUGUST 30, 2006. THE INTERLOCK LEVER OF THE IGNITION SWITCH MAY DEFORM, WHICH CAN ALLOW THE INTERLOCK FUNCTION OF OF A VEHICLE WITH AN AUTOMATIC TRANSMISSION TO BE DEFEATED. SAFETY RISK: REMOVAL OF THE IGNITION KEY WHEN THE GEAR SELECTOR OF A VEHICLE WITH AN AUTOMATIC TRANSMISSION HAS NOT BEEN SHIFTED TO THE PARK POSITION CAN ALLOW THE VEHICLE TO ROLL AWAY, INCREASING THE RISK OF A CRASH. REMEDY: HONDA WILL NOTIFY OWNERS AND INSTRUCT THEM TO TAKE THEIR VEHICLE TO A HONDA OR ACURA DEALER. THE DEALER WILL INSTALL AN UPDATED SHIFT INTERLOCK LEVER AND, IF NECESSARY, REPLACE ANY NECESSARY PART OF THE IGNITION SWITCH, FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 22, 2013. OWNERS MAY CONTACT HONDA AT 1-800-999-1009. NOTE: COMPLETE REMEDY WAS NOT DONE. WITH RECALL BROUGHT TO DEALERSHIP. KEY COMES OUT IGNITION DUE TO THE IGNITION SWITCH NOT BEING REPLACE DUE TO DEFORMATION PER RECALL NOTICE. NOTIFIED HONDA CORPORATE AND LOCAL HONDA DEALER OF INCOMPLETE WORK AND A SOLUTION TO FIX THE ISSUE WAS DENIED BY BOTH. THE DEALERSHIP THAT DID FAULTY WORK AND DENIED REMEDY WAS. HONDA OF SLIDELL 510 E HOWZE BEACH RD, SLIDELL, LA 70461 PHONE:(985) 649-9091

Exterior Lighting
Filed Jul 7, 2015TN

HONDA REPLACED THE LOW BEAM HEADLIGHT SWITCH (NTHSA REF #15V320000) IN 2013 AND NOW THE SAME ISSUE HAS HAPPENED AGAIN (BOTH HEADLIGHT LOW BEAMS WENT OUT AT THE SAME TIME) AND HONDA SAYS THEY ARE NOT LIABLE. ITS THE SAME PROBLEM AS BEFORE. IT APPEARS HONDA SIMPLY REPLACED THE FAULTY SWITCH WITH ANOTHER FAULTY WITHOUT ANY KIND OF REPAIR OF DIFFERENT MANUFACTURING OF THE NEW SWITCH.

Unknown or Other
Filed Jul 3, 2015130,000 milesFL

I HAVE BEEN HAVING A PROBLEM WITH THE KEY AND IGNITION. THE KEY WILL GO INTO THE IGNITION BUT WON'T TURN. WHICH YOU CAN'T TURN THE CAR ON. I HAD TO HAVE IT TOWED TO THE DEALERSHIP IN 2013, WHICH THEY FIXED THE 2013 IGNITION RECALL PART. UNFORTUNATELY THE RECALL FOR THE IGNITION DIDN'T COVER THE TIMBER OR THE KEY. THE DEALERSHIP WANTED OF $1000 TO FIX IT. I HAD THE CAR TOWED BACK TO MY HOME AND THE TOW COMPANY PUT ME IN CONTACT WITH A LOCKSMITH THAT WAS ABLE TO FIX IT FOR A LOT CHEAPER. NOW THE PROBLEM HAS A ARISED AGAIN. I HAD TO CALL A TOW TRUCK YET AGAIN BECAUSE THE KEY WOULDN'T TURN IN THE IGNITION.

Exterior Lighting
Filed Jul 2, 2015195,000 milesNC

BOTH HEADLIGHTS WENT OUT. VEHICLE HAS BEEN PREVIOUSLY RECALLED AND REPAIRED FOR THIS PROBLEM IN 2012. HAD TO RELY ON HIGH BEAMS TO GET HOME. REPLACED ONLY ONE BULB WHICH ON INSPECTION LOOKED GOOD. BOTH LIGHTS CAME ON. PROBLEM SOLVED OR SO I THOUGHT. WIFE DROVE THE CAR YESTERDAY AND SMOKE BEGAN TO COME OUT FROM AROUND THE STEERING COLUMN. SHE DRIVES WITH THE HEADLIGHTS ON EVEN DURING THE DAY. AFTER TURNING OFF THE LIGHTS AND THE CAR AND ALLOWING IT TO COOL OFF, SHE MADE IT HOME WITHOUT THE LIGHTS BEING ON. UPDATE 9/15/15*CW THE VEHICLE WAS REPAIRED. UPDATED 09/29/15*JB

Suspension
Filed Jul 1, 2015160,000 milesNY

TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE MAKING A LEFT TURN AT VARIOUS SPEEDS, THE CONTACT HEARD A NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BOLT CONNECTING THE SUSPENSION TO THE FRAME HAD CORRODED AND THAT THE SUSPENSION NEEDED TO BE WELDED TO THE FRAME OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

Power Train
Filed Jun 25, 2015100,000 milesFL

TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING 30 MPH, THE CONTACT DISCOVERED AN ABNORMAL GRINDING NOISE AND A TRANSMISSION LEAK. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND THE VEHICLE WAS INOPERABLE FOR 20 MINUTES. THE CONTACT RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER. IT WAS DIAGNOSED THAT THE TRANSMISSION AND SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

Power Train
Filed Jun 11, 2015185,000 milesIN

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER IN 2004 FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE DEALER REPAIRED THE OIL COOLER, BUT DID NOT REPLACE THE TRANSMISSION. THE TRANSMISSION FAILED AND THE MANUFACTURER REFUSED TO REPLACE IT. THE VEHICLE WAS NEVER FULLY REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 185,000.

Air Bags
Filed May 27, 2015MA

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY AIRBAG INFLATOR RECALL 14V-349 AND 14V-351 WITHIN A REASONABLE PERIOD OF TIME. *SMD THE CONSUMER WAS INFORMED THE PART(S) WERE ON BACK ORDER. *JB

Air Bags
Filed May 26, 2015184,000 milesCA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED, WHICH INDICATED THAT THE AIR BAG WARNING LIGHT WAS OFF WHILE A PASSENGER WAS SEATED IN THE PASSENGER SEAT. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.

Air Bags
Filed May 17, 2015GA

AMERICAN HONDA MOTOR COMPANY MAILED ME A SAFETY RECALL NOTICE CONCERNING UNSAFE PASSENGER AIR BAG (JANUARY 2015). ANOTHER NOTICE WAS RECEIVED CONCERNING UNSAFE DRIVER FRONT AIR BAG (APRIL 2015). FURTHER, HONDA INDICATED THAT ABNORMAL DEPLOYMENT OF THESE AIR BAGS COULD RESULT IN SERIOUS INJURY OR FATALITY. I CALLED MY LOCAL HONDA DEALERSHIP (UNION CITY, GA HONDA) IN FEBRUARY, APRIL AND MAY 2015. INFORMED THAT AIR BAG PARTS CONTINUE TO BE DELAYED TO THE DEALERSHIP. PARTS ARE NOW DUE INTO THE DEALERSHIP ON OR ABOUT 21 JUNE 2015. I HAVE INFORMED MY ATTORNEY IN THE EVENT MY 2003 HONDA PILOT AIR BAGS DEPLOY UNDER THE CONDITIONS EXPLAINED IN HONDA'S TWO SAFETY RECALL NOTICES.

Air Bags
Filed May 9, 2015108,000 milesIN

HONDA HAS NOT BEEN ABLE TO CONDUCT REPAIRS FOR AIR BAG RECALLS FOR MORE THAN 90 DAYS. THE VEHICLE WAS AT THE DEALERSHIP FOR SERVICE ON JANUARY 31 2015 AND THE PARTS ARE NOT AVAILABLE AS OF TODAY MAY 9 2015.

Air Bags
Filed May 8, 2015CT

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS) AND STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 5, 2015CA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed May 4, 2015NY

2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE AIRBAG INFLATOR RECALL NOTICE. *SMD

Air Bags
Filed Apr 30, 2015MN

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V349000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 24, 2015CA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 21, 2015MI

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 21, 2015MA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V349000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 21, 2015AZ

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEED FOR REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Air Bags
Filed Apr 21, 2015UT

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Structure › BodyCrash
Filed Apr 19, 2015135,000 milesTX

OWNER DRIVER WAS STOPPED ON RED LIGHT ALONG WITH 20 OTHER CARS , THE DRIVER WAS LAST IN THE LANE AND OTHER DRIVER DID NOT APPLIED BRAKES, THIS VEHICLE WAS BANGED FROM THE BACK. BODY DAMAGE WAS REPAIRED BY WESTMINSTER HONDA IN COSTA MESA . CALIFORNIA, BODY REPAIR COST OF $ 3,500 WAS PAID BY INSURANCE COMPANY OF THE PERSON WHO WAS AT FAULT, THE AUTO TRANSMISSION REPLACEMENT COST OF $ 6,500 WAS RECOVERED FROM THE ME WHO WAS NOT AT FAULT. THE QUESTION IS AT THAT TIME THE AIR BAG WAS NOT DEPLOYED BECAUSE OF FAULT? AFTER THAT I GOT RECALL NOTICE FROM AMERICAN HONDA FOR TWO AIR BAGS DRIVER SIDE AND PASSENGER SIDE, THE NOTICE CAME IN THE MONTH OF JANUARY 2015, FIRST THEY DELAYED THE REPAIR TASK BY MAKING AN EXCUSE THAT THEY ARE VERY BUSY AND FIRST APPOINTMENT IS AVAILABLE ON FEBRUARY 28 TH AT AUTO NATION HONDA IN GILBERT AZ THEN I GOT AN E MAIL AND A CALL FROM DEALER THAT THE PARTS ARE ON BACK ORDER, AND THEY WOULD NOT KNOW WHEN PART WILL BE AVAILABLE. AFTER THAT I CALLED AMERICAN HONDA, THEY HAVE INTERVENED AND ASSURED ME THAT AUTO NATION HONDA WILL CALL ME TO SCHEDULE APPOINTMENT AGAIN. THEN I GAVE 4 - 5 CALLS TO AUTO NATION HONDA, TILL TODAY AS OF APRIL 19TH THIS REPAIR IS NOT FIXED EVEN THOUGH ALL PARTIES KNOW THAT THIS IS CRITICAL TO THE LIFE OF DRIVERS AND PASSENGERS IN THIS VEHICLE. NOW I AM IN ROUND ROCK TEXAS, SO I WILL NEED TO SEE NEW DEALER WILL SOMEBODY CONTROL THESE AUTO COMPANIES AND DEALER FOR COMPLIANCE? THANKS *TR

Air Bags
Filed Apr 16, 2015IN

A RECALL NOTICE CAME IN JANUARY 2015. I CALLED MY LOCAL DEALER FOR A REPAIR. HE TOOK MY INFORMATION AND SAID THE PARTS SHOULD ARRIVE APRIL 1ST 2015. I CALLED TODAY (4/16/15) AND NOW THE SERVICE DEPARTMENT SAID HONDA PUSHED BACK THE DATE TO JUNE 1ST 2015 FOR. IT IS WELL OVER 60 DAYS FROM THE TIME OF NOTICE. HOW MUCH LONGER SHOULD I HAVE TO WAIT FOR HONDA TO TAKE RESPONSIBILITY FOR THEIR PROBLEM? *TR

Air Bags
Filed Apr 16, 2015VA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 15, 2015MN

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Apr 15, 2015132,502 milesCA

MADE CONTACT WITH CLAWSON HONDA OF FRESNO, CA FOR THE RECALL OF AIRBAGS. APPOINTMENT TO DROP THE VEHICLE OFF ON 2/3/15 AND WORK WAS TO BE DONE WITHIN TWO DAYS. ON 2/6/15, THE RENTAL CAR WAS STARTING TO EAT AT OUR BUDGET AND THE AIRBAGS WERE NEVER RECEIVED OR INSTALLED. CAR WAS RETRIEVED WITH NO WORK DONE. A SECOND RECALL NOTICE WAS RECEIVED THE WEEK OF 4/6/15 IN THE MAIL. MADE CONTACT BY E-MAIL WITH CLAWSON HONDA. I WAS TOLD THEY WOULD CHECK INTO IT AND GET BACK WITH ME. IS THIS SAFETY RECALL NOT IMPORTANT, THAT IT HAS TAKEN OVER THREE MONTHS AND NO PARTS HAVE BEEN RECEIVED YET? *TR

Air Bags
Filed Apr 14, 2015KY

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER STATED THAT THEY ONLY HAD ONE PART TO DO THE REPAIR. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 13, 201571,249 milesCA

AIR BAG RECALL NOTICE. TOOK TO HONDA DEALER "MEL RAPTON HONDA SACRAMENTO CA. 95821-5104", IN JANUARY 2015 FOR REPLACEMENT. WAS TOLD NECESSARY PARTS WERE ON BACKORDER AND THEY WOULD CONTACT ME WHEN AVAILABLE. NEVER CONTACTED. RECEIVED SECOND NOTICE OF RECALL APRIL 2015. CALLED DEALER AND WAS INFORMED PARTS STILL ON BACKORDER. IN THE MEANTIME IT APPEARS I AM IN DANGER FROM DEFECTIVE AIRBAGS. HONDA APPEARS IN NO HURRY TO KEEP ME FROM DYING FROM THE DEFECTIVE AIRBAGS. IS THAT HOW WE ARE PROTECTED BY THE NHTSA? . *TR

Air Bags
Filed Apr 10, 2015CA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) WERE RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 8, 2015NY

TL*THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAG, EXTERIOR LIGHTING, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 7, 2015VA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) AND STATED THAT THE PART WAS AVAILABLE FOR THE DRIVER SIDE AIR BAG, BUT NOT AVAILABLE FOR THE PASSENGER SIDE AIR BAG VIA NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS). THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE PASSENGER SIDE AIR BAG. THE CONTACT WAS UNABLE TO DETERMINE WHEN BOTH RECALL REPAIRS WOULD BE PERFORMED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Apr 3, 2015AZ

I RECEIVED TWO RECALL NOTICES RELATING TO AIRBAGS IN JANUARY AND CONTACTED MY DEALER IMMEDIATELY. I AM STILL WAITING FOR HONDA TO PROVIDE AIRBAGS FOR THE DRIVER & PASSENGER SIDES. THE DEALER HAS BEEN TOLD THEY ARE "ON BACKORDER" - I HAVE VERIFIED THIS INFORMATION WITH OTHER DEALERS. HONDA NEEDS TO MAKE THESE REPLACEMENTS A PRIORITY IT HAS BEEN 4 MONTHS AND THEY WON'T PROVIDE THE REPLACEMENTS IN THE MEANTIME WE ARE AT RISK! *TR

Air Bags
Filed Apr 1, 2015PA

LETTER FROM SENATOR TOOMEY ON BEHALF OF CONSTITUENT RE 2003 HONDA PILOT RECALL (ATTN: AUBREY YANZITO). *SMD THE DEALER INFORMED THE CONSUMER, ALL OF THE PARTS FOR THE AIR BAG RECALL, HAD NOT ARRIVED. *JB

Air Bags
Filed Mar 30, 2015TN

I RECEIVED A RECALL LETTER FROM AMERICAN HONDA MOTOR CO. BACK IN JANUARY OF THIS YEAR. THE LETTER STATED THAT MY CAR WAS BEING RECALLED FOR FAULTY AIR BAGS. CONTACTED THE CLOSEST DEALER SHIP AS INSTRUCTED IN THE LETTER; WAS TOLD AT THAT TIME IT WOULD TAKE TWO WEEKS TO GET THE PARTS IN. WHEN I CONTACTED THE DEALERSHIP AFTER THE TWO WEEK WAIT, I WAS INFORMED THAT THE PARTS WHERE ON BACK ORDER AND I WOULD HAVE TO WAIT MY TURN. CONTACTED AMERICAN HONDA OVER THIS AND WAS TOLD THAT PARTS COULD BE RE-ROUTED TO SOLVE MY PROBLEM. WAS CONTACTED BY AMERICAN HONDA AND WAS TOLD PARTS WHERE ON BACK ORDER, AND THAT THEY SHOULD ONLY TAKE ANOTHER FEW WEEKS. ITS NOW THE END OF MARCH, THE BEGINNING OF APRIL, AND I'M STILL WAITING FOR SAID PARTS THAT WHERE ONLY SUPPOSE TO TAKE 2 WEEKS TO RECEIVE. EVERY TIME I CONTACT THE DEALERSHIP OR AMERICAN HONDA ALL I'M GETTING IS THE SAME OLD DANCE AROUND ABOUT PARTS, AND SEVERAL TIMES THE PEOPLE HAVE BEEN RUDE TELLING ME TO JUST WAIT. HONDA CASE # N032015-02-1300761

Air Bags
Filed Mar 27, 2015GA

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Mar 26, 2015CA

CONTACTED SCOTT ROBINSON SERVICE CENTER - TORRANCE ,CA. ON FEB 03 ,2015 FOR REPLACEMENT OF RECALLED AIRBAGS..WAS TOLD THAT THEY WERE OUT OF STOCK AND WOULD CALL ME. WHEN AVAILABLE. AFTER SIX WEEKS OF NO CONTACT WITH SERVICE CENTER I CALLED THEM. WAS TOLD THAT THEY ONLY HAD PASSENGER SIDE AIR BAG IN STOCK AND WOULD HAVE TO BACK ORDER DRIVERS SIDE AIRBAG..I OPTED TO HAVE THEM INSTALL THE PASSENGER SIDE AND NOW WAITING TO HEAR ON THE DRIVER SIDE AIR BAG. IN ONE WEEK IT WILL BE 60 DAYS THAT I HAVE BEEN WAITING FOR THE COMPLETION OF THE RECALLED AIR BAGS. *TR

Air Bags
Filed Mar 24, 2015146,000 milesCO

RECEIVED RECALL NOTICES FOR BOTH PASSENGER AND DRIVER-SIDE AIRBAGS, NHTSA RECALLS 14V-349 AND 14V-351. 14V-349 ADVISES AVOIDING HAVING A PASSENGER SIT IN THE FRONT SEAT FOR SAFETY REASONS. CONTACTED DEALERSHIP IN EARLY FEBRUARY ABOUT PERFORMING SERVICE, THEY ORDERED PARTS. HONDA HAS NOT PROVIDED DEALERSHIP WITH PARTS TO MAKE THE REPAIR, AND IT IS NOW APPROACHING 60 DAYS SINCE ORDER WAS PUT IN. I SEE MANY SIMILAR COMPLAINTS ON NHTSA WEBSITE. HONDA IS NOW BREAKING THE LAW WITH REGARD TO THESE AIRBAG RECALLS BY NOT PROVIDING THE PARTS TO MAKE THE REPAIRS WITHIN 60 DAYS, AND WE ARE ALL LEFT TO DRIVE UNSAFE VEHICLES IN THE MEAN-TIME. AIRBAGS ARE SUPPOSED TO SAVE LIVES, NOT END THEM! NHTSA MUST DO SOMETHING ABOUT THIS! STIFFER PENALTIES ARE APPARENTLY THE ONLY WAY HONDA IS GOING TO COMPLY. *TR

Air Bags
Filed Mar 24, 2015111,000 milesNV

RECEIVED A NATIONAL RECALL LETTER FOR AIRBAGS. CALLED BILL PEARCE HONDA AND WAS TOLD I HAVE TO WAIT FOUR MONTHS FOR THE PART BECAUSE IT IS ON " BACK ORDER. " *TR

Electrical System
Filed Mar 20, 2015141,586 milesFL

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION AND REMAINED IN THE OFF POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 141,586.

Electrical System
Filed Mar 20, 2015141,400 milesFL

TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THE IGNITION KEY SEIZED WITHIN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFT INTERLOCK LEVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). HOWEVER, THE REMEDY CAUSED THE IGNITION KEY TO SEIZE WITHIN THE IGNITION SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,400.

Air Bags
Filed Mar 20, 2015AZ

JANUARY 2015 I RECEIVED AN AIR BAG RECALL ON 2003 HONDA PILOT, THE SAME DAY I CONTACTED TEMPE HONDA WITH MY RECALL ID NUMBER TO SCHEDULE AN APPOINTMENT TO HAVE THE ISSUE TAKING CARE OF, PROMPTLY E-MAIL CONFIRMATION WAS RECEIVED WITH THE DATE AND TIME AVAILABLE AND NO FURTHER QUESTION OF ANY KIND. WHEN I ARRIVED TO THE TEMPE HONDA DEALER THE DAY OF THE APPOINTMENT A SERVICE REPRESENTATIVE ASKED ME IF ANY OTHER SERVICE OF ANY KIND WAS TO BE PERFORMED AT THAT TIME. I REPLIED NEGATIVE, ONLY THE RECALL ISSUE. AND HANDED THE KEY TO THE SERVICE REPRESENTATIVE, ABOUT 20 MINUTES LATER THE SERVICE REPRESENTATIVE INFORMED ME THAT HE DID NOT HAVE THE REPLACEMENT PART AT THAT TIME, THAT I WOULD RECEIVE A CALL TO RE-SCHEDULE THE SERVICE WHEN THE PARTS WERE AVAILABLE. ALMOST 2 MONTH LATER AND NO PHONE CALL. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2003 Honda Pilot → · Every Pilot year → · How the figures are calculated →