CONSUMER'S VEHICLE WAS REARENDED BY ANOTHER VEHICLE GOING ABOUT 30 MPH, AND PASSENGER SIDE/DRIVER'S SIDE AIRBAGS DID NOT DEPLOY. THE IMPACT OF ACCIDENT CAUSED DRIVER'S SIDE SEAT TO BREAK.
1999 Honda Passport complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
CAR & STEERING WHEEL VIBRATE & SHAKE SO HARD IT TENDS TO PUT MY HANDS & ARMS TO SLEEP. HONDA DOES NOT CONSIDER THIS A SAFETY ISSUE. THE CAR HAS BEEN IN THE SHOP SEVEN TIMES TO ADDRESS THIS PROBLEM; THEY HAVE ONLY MADE THE PROBLEM WORSE. NOW HONDA EXPECTS ME TO DRIVE THE CAR 45 MORE DAYS WHILE WAITING FOR A "MASTER MECHANIC" TO FIND THE TIME TO WORK ON THE CAR. THIS IS TOTALLY UNACCEPTABLE, I DO NOT FEEL SAFE OR HAVE CONFIDENCE IN THIS CAR. I HAVE FILED A BBB REPORT AND CONTACTED A LAWYER. IT IS ALSO MY UNDERSTANDING HONDA/RODEO MADE OVER 30 CHANGES IN THE SUSPENSION SYSTEM OF THE 2000 MODELS. *AK
THERE IS A GRINDING NOISE FROM UNDER THE HOOD WHEN APPLYING BRAKES ON ROUGH DIRT ROADS AND THE BRAKES FAIL TO STOP THE VEHICLE. YH
ORIGINAL PROBLEM WAS FUEL SENSOR, FOLLOWED BY CYLINDERS BEING REPLACED, UNRESOLVED WHINING NOISE, RECALL ON REAR SUSPENSION, AND NOW RECALL ON HEAD IMPACT PROTECTION. CAR HAS CONSTANTLY BEEN IN SHOP SINCE PURCHASE, AND WE HAVE SERIOUS CONCERNS ABOUT THE OVERALL SAFETY AND DURABILITY OF THIS MODEL. LOCAL DEALER HAS BEEN EXTREMELY HELPFUL IN TRYING TO RESOLVE PROBLEMS, BUT OVERALL QUALITY AND SAFETY ISSUES HAVE US SEEKING ANSWERS FROM YOU AS TO WHAT STEPS WE CAN TAKE TO HAVE VEHICLE REPLACED BY MANUFACTURER.
CONSUMER TOOK THE VEHICLE FOR REPAIRS DONE BUT NO PARTS FOR RECALL (00V-058). YH
CONSUMER CONTACTED THE DEALER IN REFERENCE TO RECALL 00V058000/MANUFACTURER'S RECALL SB0006S002 CONCERNING REAR AXLE. DEALER STATED PARTS WERE NOT AVAILABLE. PLEAS PROVIDE ANY FURTHER DETAILS. *AK
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 00V058000/ MANUFACTURER'S RECALL SB0006S002/ REAR AXLE FAILURE. DEALER STATED NO PARTS WERE AVAILABLE. MANUFACTURE HAS YET TO SEND PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *A
CONSUMER RECEIVED RECALL 00V058000 CONCERNING THE REAR AXLE. DEALER REFUSED TO CORRECT THE PROBLEM BECAUSE CONSUMER DID NOT PURCHASE THE VEHICLE FROM DEALERSHIP. PLEASE GIVE ANY FURTHER DETAILS. *AK
RECALL # 00V058000 ISUZU/REAR AXLE; DEALER DOES NOT HAVE PARTS TO CORRECT RECALL. ALSO, DEALER IS NOT SURE WHEN PARTS WILL ARRIVE. OWNER RECEIVED NOTICE TWO WEEKS AGO. PLEASES PROVIDE ANY FURTHER INFORMATION. *AMK
WHEN APPLYING THE BRAKES PEDAL NEARLY GOES TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. PLEASE GIVE ANY FURTHER DETAILS. *AK
NHTSA RECALL 00V058000 AND MANUFACTURER'S RECALL 00V058000. CONCERNING REAR AXLE FAILURE. NO PARTS WERE AVAILABLE.*AK
CONSUMER RECEIVED RECALL NOTICE 00V058000/REAR AXLE IN THE BEGININNG OF APRIL, AND WAS TOLD BY DEALER THAT PARTS KIT WAS ON BACKORDER UNTIL MID MAY. *AK
RECALL 00V058000 ISUZU/REAR AXLE; WHEN ARRIVING AT THE DEALERSHIP FOR SCHEDULE APPOINTMENT ON APRIL 5, 2000, OWNER WAS INFORMED THAT PART(S) WERE NOT AVAILABLE TO CORRECT RECALL CAMPAIGN. DEALER NOT SURE WHEN PARTS WILL BE AVAILABLE. *AK
VEHICLE VIBRATES WHEN ACCELERATING OVER 50MPH REGARDLESS OF ROAD SURFACE. VEHICLE HAS BEEN TO DEALER ON NUMEROUS TIMES. DEALER FINDS NOTHING WRONG WITH IT. *AK
WHEN APPLYING BRAKES VEHICLE WOULD JERK INTERMITTENTLY. DEALER NOTIFIED AND NOTHING COULD BE FOUND. *AK
WHEN APPLYING BRAKES ON ANY TYPE OF ROAD SURFACE, RAIN OR NO RAIN, TRUCK SKIDS AS THOUGH IT IS ON ICE, AND DOES NOT STOP AT ALL. TRUCK HAS BEEN TAKEN TO TWO DEALERSHIPS. THREE ATTEMPTS WERE MADE AT TWO DEALERSHPS TO CORRECT THE PROBLEM. THE PROBLEM WITH THE ABS CONTINUES. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
WHENEVER GAS IS PUMPED INTO VEHICLE THERE IS A SMELL OF FUEL VAPORS PRESENT IN THE PASSENGER COMPARTMENT FOR ABOUT 20 MINUTES. DEALER HAS SEEN VEHICLE SEVERAL TIMES. DEALER WAS UNABLE TO FIND THE CAUSE OF THE PROBLEM. *AK
VEHICLE PULLS TO THE RIGHT BECAUSE THE RIGHT REAR ALIGNMENT DEFECTIVE. YH
RIGHT REAR TOE IS DEFECTIVE AND OUT OF ALIGNMENT SPEC., SERVICED THREE TIMES FOR DEFECT WITH NO IMPROVEMENT, CAUSING SEVERE PULL AND LOSS OF STEERING CONTROL. *MJS
CAR SEAT CANNOT BE BE INSTALLED PROPERLY IN THE CENTER POSITION IN THE REAR SEAT OF THE VEHICLE DUE TO THE DESIGN OF THE 60/40 REAR SEATS. *AK
FRONT END ALIGNMENT PROBLEMS, PULLING TO THE RIGHT, THREE REPAIR ATTEMPTS HOWEVER CONTINUES TO HAVE DIFFICULTY. MJS
BRAKE FAILURE AND CONTIUOUS WARPING OF DRUMS AND DISCS/UNSAFE USUAGE
WHILE DRIVING VEHICLE OVER BUMPS OR ROUGH PATCHES OF THE ROAD AT 35-40MPH, WOULD VIBRATE VIOLENTLY. BEEN TO DEALER & MECHANIC COULD NOT FIND THE CAUSE OF THE VIBRATION. ALSO,DURING WINTER WET SLICK ROADS THIS VEHICLE WOULD BE OUT OF CONTROL.*AK
STEERING WHEEL AND VEHICLE SHAKES AND SHIMMIES AT 60+MPH. SIX TIMES TO DEALER. TIRES REPLACED. LOAD SPRINGS/POWER STEERING RACK REPLACED ALL WITHOUT CORRECTION OF PROBLEM. DANGEROUS IF BUMP IS HIT AT 65+ UNLESS STEERING WHEEL IS TIGHTLY GRIPPED WITH BOTH HANDS. FIRST 1,000 MILES DID NOT GET UP TO FREEWAY SPEEDS SO PROBLEM NOT REALLY NOTICED UNTIL THAT TIME.
THE VEHICLE STARTS VIBRATING AND SHIMMEING AT ABOUT 60 MPH. IT FEELS SIMILAR TO A TIRE BEING OUT OF BALANCE OR LIKE THE VEHICLE IS OUT OF ALIGNMENT. THE DEALER AND MANUFACTURER HAS INSTALLED NEW WHEELS, NEW TIRES, NEW SUSPENSION BUT THE SHIMMIEING HAS BEEN WORST THAN DAY ONE! THE DEALERSHIP SAYS "SO IT SHIMMIE'S SO WHAT?" THE MANUFACTURER SAYS "ACCORDING TO OUR DEALER, THE CAR IS OK, SO YOU DO NOT HAVE ANY CASE. WE HAVE DONE ALL WE CAN." IT SEEMS TO ME LIKE THE CAR WOULD BE A DANGER TO DRIVE IN HAZARDOUS WINTER CONDITIONS IF IT SHIMMIES THIS BAD. THE CAR IS SO BAD THAT THE DEALERSHIP SALES MANAGER OFFERED ME TO "BUY IT BACK AS A LOW VALUE TRADE-IN CAR AS A FAVOR TO ME." THE SAME DEALERSHIP'S SERVICE DEPARTMENT IS CALLING THIS CAR TO BE IN GOOD CONDITION. THE CAR HAS BEEN WITH DEALERSHIP AND MANUFACTURER FOR ABOUT 7 TIMES SO FAR. THEY BOTH REFUSE TO EVEN TAKE A LOOK AT THE PROBLEM ANY MORE. WHAT CAN I DO NOW FOR THE LEMON? PLEASE HELP.
WE HAVE HAD THE VEHICLE FOUR TIMES FOR THE SAME REASON, AT CERTAIN TIMES WHILE DRIVING WHEN THE CAR IS SHIFTING INTO THE DIFFERENT GEARS IT JERKS EXTREMELY HARD ON ACCELERATING AND DECELERATING. THEY HAVE FOUND CODES IN THE TRANSMISSION AND CLEARED THEM A FEW TIMES AND THE LAST TIME THEY REPLACED THE COMPUTER MODULE IN THE TRANSMISSION. THE PROBLEM STILL EXISTS. *AK
THE VEHICLE HAS A CONSTANT VIBRATION THAT INCREASES WITH SPEED. IT FEELS SIMILAR TO A TIRE BEING OUT OF BALANCE. THE VEHICLE HAS BEEN TO THE DEALERSHIP SEVERAL TIMES. THEY SENT THE VEHICLE TO NTB AND I TOOK IT TO THE FIRESTONE/BRIDGESTONE DEALER. THREE SETS OF NEW TIRES HAVE BEEN ON THE VEHICLE AND TWO SETS OF WHEELS. SO FAR THAT HAS NOT FIXED THE PROBLEM. I AM CONCERNED THAT THE VIBRATION IS A DEFECT IN AN AXLE OR SOME OTHER AREA OF THE VEHICLE AND I AM CONCERNED ABOUT MY SAFETY WHEN DRIVING THE VEHICLE.( DOT NUMBER: Y7MT TIRE SIZE: P245/70R16 )
CAR STARTS WHEN SHIFTER CHANGES FROM PARK TO DRIVE WHILE STEPPING ON BRAKE. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Honda Passport → · Every Passport year → · How the figures are calculated →