Page 9 of 10 · complaints 401–450 of 491

2020 Honda Odyssey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2020 record →

Back Over Prevention
Filed Aug 11, 202314,000 milesOR

The contact owns a 2020 Honda Odyssey. The contact stated while reversing from a parking spot, the back over prevention camera was blank. The contact stated that the vehicle struck a delivery truck. There were no warning lights illuminated. There was no Police report filed. The contact received notification of NHTSA Campaign Number: 23V431000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage was approximately 14,000. Parts distribution disconnect.

Electrical System
Filed Aug 9, 2023SC

1)The back hatch will randomly close. The first time it happened I didn’t know what was going on and it hit me in the head. Today my kids were there and it almost hit them but I pushed them out of the way because I knew what was happening as it makes a certain noise first. 2)It stalls out randomly at red lights. 3) the doors won’t open or close at times. 4) the dvd player gets so hot it almost burns you and the dvd player won’t work. When I contact the dealer they say they can’t do anything since it happens randomly and it if doesn’t happen when it’s at the dealership they don’t know what to do so they don’t even make an appointment. Two years ago we complained that the door didn’t have a sensor because it shut my two year olds hand in the door. Honda acted like we were crazy. Then it became a recall and they ‘fixed’ them. But now they won’t open or close.

Unknown or Other
Filed Aug 3, 2023VA

The right-side sliding door for the rear seat row has a recurring malfunction. When the vehicle is locked and not running the sliding door will open a small bit, all by itself. It will remain stuck in this position and the electrical sliding door mechanism will not operate it. No one can exit or enter the vehicle using that door. The door can be forced to the full open position with substantial exertion by an adult male. It will then close and the electrical opening/closing mechanism will work alright for some time until the problem occurs again. This vehicle is available for inspection upon request. The vehicle dealer service department said they had seen this problem before in other vehicles. This component of my vehicle has not been inspected by the manufacturer, police, or others. When this problem occurs, a warning message is displayed on the vehicle electronic dashboard saying "Right sliding door problem."

Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 2, 2023CA

Honda 36160-THR-A81 Camera Monocular for 2019 Honda Odyssey 36160THRA81 Honda Sensing Camera Monocular system failed giving ACC- Adaptive Cruise Control Problem, LKAS - Lane Keep Asset Problem, Collision Mitigation Problem, Road Departure Mitigation System Problem, Auto High-Beam Problem, Brake System light on.

Electrical System
Filed Aug 1, 2023TX

Front windshield camera, controls adaptive cruise control, lane keep assist, lane departure mitigation, front collision mitigation, auto high beam, all the lights came on and all the features stopped working. We were 1500 miles from home when this happened had it repaired at a dealership $1300. I called Honda corporate and after 2 days a customer service representative called me back. He told me the vehicle was 2500 miles out of warranty and it's a car and cars are going to break down. That I should drive it back home and have the dealership repair it and they might be able to help with some kind of reimbursement. I did not want to drive it that far without all the systems functioning so he said well that's on me.

Unknown or Other
Filed Jul 24, 2023IL

When at a stop light at a busy intersection the idle stop feature would not restart the engine. The vehicle became stalled in the middle of traffic and I could not restart the vehicle for approximately 8 minutes. A transmission failure warning came on the screen and I was unable to operate anything in the vehicle. This could have caused me to be hit by oncoming traffic or rear ended. The vehicle has been inspected by the dealer and they were unable to reproduce the problem. This has happened a total of 3 times within the last 3 months.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Jul 20, 2023AL

The following errors suddenly appeared one-at-a-time, causing all the advanced driver assistance capabilities to stop working, including regular cruise control: * ACC - Adaptive Cruise Control Problem * LKAS - Lane Keeping Assist Problem * Collision Mitigation System Problem * Road Departure Mitigation System Problem * Auto High-Beam Problem * Brake System light also appeared. Battery replacement did not fix issue. Errors usually appear within about 30-60 seconds of turning the car on, but errors occasionally go in and out intermittently. Lights come on with a distracting beep one-at-a-time, causing major distractions while driving and suddenly disabling any active cruise and/or LKAS features while driving in traffic. Dealer stated the windshield mounted LKAS camera needs to be replaced for $1592 + tax. Safety features should not be flaky, and customers should not bear the cost of repairing safety equipment such as this. This should be strongly considered for a recall.

Unknown or Other
Filed Jul 14, 2023NY

I purchased my 2020 Honda Odyssey 3 months ago. We did notice that part number 72650-THR-A12 the rear door latch was carroded. The dealer had told me not to be concerned. Well I have been unable to drive my vehicle because I am waiting for that part which is on national backorder. The incident happened two weeks ago my sliding door opened while driving with my kids in the car. I had to pull over to try to close it I thought it was a fluke. Turns out I couldn't get it to stay closed. I had to drive it back home with the warning lights that my door is open. I can't get it to close at all or lock the vehicle while driving. There should be no reason why the inside of my door is all rusted and carroded. Not sure how water is getting in there. This leads to a failed door latch which then leads to the sliding door malfunction. The part is on backorder which makes me think that there are many other people experiencing the same problem.

Engine
Filed Jun 21, 2023LA

Vehicle’s “Engine Idle Stop” feature malfunctions unless it is turned off manually. This is an energy conservation feature which turns off the engine when stopped. However, when lifting the brake, the engine does not turn back on at times, sometimes fully stalling the vehicle. At times, numerous lights have come onto the dashboard after this happens. At other times, the vehicle has completely turned off, leaving the safety of the driver and passengers at risk, particularly at stop lights, stop signs, and when in stop and go traffic. I’m continually worried someone is going to rear-end us when they see our brake light go off at an intersection. Vehicle has been brought to Honda dealership who stated they did not know the cause and replaced the battery. Problem was not solved and continues to happen.

Electrical System
Filed Jun 19, 2023NC

There is a distracting static coming out of the speakers. sounds like popping and crackling.

Service Brakes
Filed Jun 7, 2023AL

While driving down the interstate the van went in Neutral and a message appeared on the screen that it was in Neutral, pull over when it is safe. The lights on the dash dimmed and no other message or warnings appeared. As I pulled off the interstate I was unable to use the brakes. We tried to put the van back in Drive but was not successful. We were able to get the vehicle in park and come to a stop. I turned it off and back on. No other messages appeared. The vehicle drove as expected and brakes worked.

EngineCrash1 injured
Filed Jun 1, 202328,800 milesMN

The contact owned a 2020 Honda Odyssey. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The contact stated that the vehicle failed to restart. As a result, another vehicle crashed into the rear of the contact’s vehicle. The contact sustained injury to her neck and lower back that required medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 28,800.

Electrical System
Filed May 23, 2023MI

The vehicle is currenting having an issue with the MOST feature which is causing a static sound coming from the speakers as well as the DVD/CD player not working at all. Once in a while when idling with brake on the vehicle will shut and down and restart on its on quickly. When this happens multiple warnings will appear on the dashes warning system. Some of these warnings are mitigation collision warning, cruise control, and low power.

Electrical System
Filed May 15, 2023CA

Car was stopped in traffic and has a feature that shuts off the engine when stopped (in Drive but with brakes pressed). When trying to proceed forward car shuts down with numerous errors and does not start back up for 5 minutes. Cars are honking and having to drive around us. Eventually was able to get the car running and moved to a safe area. Errors car displayed included: blind spot info system problem and transmission problem

Fuel/Propulsion System
Filed May 8, 2023OH

The idle stop caused my car to turn off on the highway while I was stopped in traffic. Unfortunately, I was the last car in the line on the highway and the truck coming behind me was coming at a rapid rate of speed. Thankfully, the same issue had happened to my son the week before and he was able to tell me that putting the car in park and turning it off and back on would fix the issue. There is a service bulletin 21-013 related to this issue but not a recall. This is a safety issue that needs to be addressed.

Engine
Filed Apr 13, 2023NY

SOMETIMES (NO DISCERNIBLE PATTERN) AFTER STOPPING AT A RED LIGHT OR A STOP SIGN, THE CAR SHUTS OFF AND WILL NOT RESTART FOR SEVERAL MINUTES. THE HONDA SERVICE CENTER AT THE DEALER WHERE WE LEASED THE CAR SAID THEY HAVE HEARD OF SIMILAR PROBLEMS WITH NEWER MODEL HONDA ODYSSEYS AND HONDA PILOTS BUT THERE HAS BEEN NO FORMAL RECALL. THIS IS A CLEAR SAFETY HAZARD. THE BATTERY HAS BEEN TESTED AND IT IS FINE.THE MECHANICS CANNOT FIND ANYTHING WRONG WITH THE CAR.

Engine
Filed Apr 9, 2023MD

Auto shutoff feature regularly fails when attempting to restart the engine. It may delay the restart or put the car in park and not allow it to restart for over 30 seconds. I was stuck in stop and go rush hour traffic. The engine would not restart, leaving the car stranded in the center lane for over a minute while attempting to get the car to start and in drive.

Visibility
Filed Apr 5, 2023FL

The contact owns a 2020 Honda Odyssey. The contact stated that he became aware that the VIN was included in NHTSA Campaign Number: 23V174000 (Visibility) however, the parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Unknown or Other
Filed Apr 1, 2023VA

While driving the infotainment system will go completely out. When this happens you lose all additional safety features (back up camera, lane notifications, etc). This also becomes a distraction to the driver as when the system goes out it make a loud noise or will have a continued crackling noise which is highly distracting to the driver. I have seen a number of complaints online about this issue and have experienced the outages almost daily while driving the vehicle.

Unknown or Other
Filed Mar 28, 2023MD

Stopped at red light. System to stop the engine to save fuel engaged. When light turned green the car would not restart, stranding the vehicle at the intersection.

Engine
Filed Mar 27, 2023TX

Auto engine idle shut off issue and yes it is available for inspection. Upon exiting stop/start events(auto shut off at stop signs/lights/parking lots), engine does not restart. instead, it shifts into park, lights up all instruments on display panel, and requires a manual restart. vehicle is dead until restarted, posing a hazard to occupants/oncoming traffic. This has happened to me 3 times over the last two weeks. Didn't document date of 1st incident. 2nd incident was 3/22/23. 3rd incident was 3/25/2023. Immediately taken to dealer service center for repair. Dealer told us they couldn’t replicate the issue, that there are no codes, and no service advisories. We were told there was nothing they could do and to just turn off the feature when driving. The only one to inspect the vehicle was the dealer service center. No warning at all. Car just doesn't start and driver is left sitting and helpless in active traffic until the car can be restarted.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Mar 22, 202332,000 milesMD

The contact owns a 2020 Honda Odyssey. The contact stated while the vehicle was at a complete stop at the traffic light, the collision mitigation braking system (CMBS) warning light illuminated and a message indicating to shift to park(P) was displayed. The contact shifted to park and shifted back into drive(D); however, the vehicle failed to accelerate. The contact stated that he turned off and restarted the vehicle and was able to drive to his destination. The vehicle was taken to the local dealer however, the failure could not be duplicated. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.

Structure › Body
Filed Mar 10, 2023TN

On 18 January 2023 the tailgate on our 2020 Odyssey refused to open. Neither the inside switch nor the outside switch does anything. I crawled in the back and checked the fuses and both are good. I also discovered that the emergency tailgate release did not function. Took it to the dealer, Greenway Honda in Florence, Alabama, an hour from home, and they weren't able to find the fault with a cursory check and a reboot of whatever computer system is applicable. They said they need to keep it for at least a half day and "really tear into it." But we could not leave the vehicle at that time, having no transportation home. Eventual diagnosis determined the tailgate control module, the tailgate closure motor, and the tailgate latch had all failed. Parts were on backorder and no estimate on availability. After I contacted Honda corporate the parts suddenly became available at the dealership within a few days. Repairs were effected on 27 February at Greenway Honda, Florence, Alabama. We were without the full use of our vehicle for approximately six weeks. Occupants could become trapped in the vehicle if the front doors were disabled in a collision and electrical power was lost, rendering the sliding doors and the tailgate inoperative. The emergency release lever also would not function and this could trap occupants completely. Examination of the tailgate electronic control module shows water infiltration which conceivably shorted the closure motor and jammed the latch, making it impo

Unknown or Other
Filed Feb 8, 2023IN

My backup camera is displaying system failure. It is not working. Makes Backing up less safe I contacted a dealer and was told my vehicle is NOT in the recall There was no inspection. It was working when I left the house. And stopped work before I got home. No other warning or other symptoms of the problem.

Service Brakes
Filed Feb 6, 2023CA

First instance of the problem: Upon approaching a stop sign I pressed the brake pedal, the 2020 Honda Odyssey van started to shake, and no matter how hard I pressed the brake pedal, the vehicle would not stop. I intended to make a right turn at the stop sign, but since the vehicle would not stop, I had to swerve to get back into the appropriate lane. The brakes worked properly on the next stop. During the second incident, my husband was trying to parallel park, and the vehicle started to shake, made a grinding sound, and the red warning alert to brake came on the dashboard. This was not normal for the van to do. Clearly we needed to take the car to the dealership to be checked out, and after they kept the van for 4 days, they advised us they could not find anything wrong with the brakes and were unable to "duplicate the problem". They concluded that the computer and the brakes worked as normal. After which I proceeded to call American Honda Motor Co. and was advised to take the van to another dealer, which I did. After the second dealer performed a diagnostic, (which I had to pay), they also concluded that the vehicle computer did not register any incident with the brakes. I insisted that the van was not operating correctly, so I suggested to them that the issue must be the van's computer system which is NOT reporting malfunctions that we indeed experienced! I asked to have the van's computer replaced, and they stated they would not, but I could optionally pay for it, even th

Structure › Body
Filed Jan 23, 2023KY

Power Sliding Door Reverses Direction When Closing as if something was in the way. This happens intermittently for both doors. We have to force the door close by passing the safety system. I know for the 2018 and 2019 models Honda. https://static.nhtsa.gov/odi/tsbs/2020/MC-10171536-0001.pdf Dealership is not able to see the issue with the car. I know this has been an issue with Honda Vans.

Electrical System
Filed Dec 29, 2022NC

The speakers of our Odyssey crackle and pop despite completing the recall (MOST bus connectors) recommended by Honda. It has progressed to affect the entire infotainment unit. The unit shutdowns repeatedly while driving which means that the backup camera fails, as well as any navigation one is using while traveling. The hands-free phone features are also affected as one cannot connect their phone to the car. We've attempted repairs at the Honda dealership but they have been unable to provide a permanent fix. Each time they try to replace a connector or un-kink a wire, the problem returns within days. Most recently, the battery died and the car was unable to start due to the constant restarting of the infotainment center.

Electrical System
Filed Dec 27, 2022MD

Not sure about which component failed and put my family and I in significant danger. We had just come to a stop at a traffic light at the end of a highway exit ramp when the car shut off without warning. Completely off. Hazard lights didn’t even work. Nothing worked. Took a minute or two until the vehicle restarted as if nothing had happened. Cars were coming up fast behind us and had to move quickly to get around us. This was late at night so we were hard to spot without any working lights. Thank the Lord no one was injured. I suspect it has something to do with the idle-stop feature. This incident happened within the last 2 hours so it hasn’t been reproduced or confirmed by a service center. Please require Honda into issue a recall for whatever caused this defect.

Structure › Body
Filed Dec 15, 202223,900 milesFL

The contact owns a 2020 Honda Odyssey. The contact stated that the vehicle was leaking water from the roof seam near the driver’s side rear of the vehicle. The leak caused water to form a puddle in the trunk tray compartment of the vehicle. The contact had taken the vehicle to the dealer who resealed the roof seam. The manufacturer was made aware of the failure. The approximate failure mileage was 23,900.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Nov 8, 2022CA

While driving at various speeds, my vehicle will intermittently brake without warning on its own. The brake warning symbol will flash on the instrument panel and the steering wheel shakes. The surprise and unexpected braking caused me alarm as well as my passengers who did not understand why the vehicle suddenly braked for no apparent reason. I have experienced this multiple times while driving. Most recently, we were exiting the freeway and moved into the exit lane. There was no car directly in front of me but the car suddenly braked scaring us all.

Electrical System
Filed Oct 26, 2022KY

Infotainment system stopped working while car was on. It just shut off with no warning. I had no backup camera, phone, USB, radio. This drained my battery and caused my van to not start. I was stranded with my children and had to call a tow. Moments prior to the battery dying, the lights on the dash were flashing, my tail lights were on and flashing and would not shut off. Towed to the dealer and battery was charged and everything is working.

Engine
Filed Oct 12, 2022TX

Several times the van has failed to restart from an idle stop/start at a red light and in the middle of stopped traffic. Several attempts to restart the van fail (van doesn’t even try to start) normally after a few minutes with the van back in park it will start again. Very dangerous to be frequently left stranded in the middle of the road. Frequently when the van does successfully take off from a idle stop, you can tell it struggles and just barely is able to resume.

Forward Collision Avoidance › Warnings
Filed Sep 21, 2022NC

When the automatic start/stop feature turns the car off when the brake is fully depressed the Car will sometimes not restart as designed. Further, it is sometimes accompanied by the forward collision warning light coming on and shutting the car off.

Engine
Filed Sep 1, 2022VA

Start stop system malfunctions during auto stop/restart. Van will stall or fully turn off instead of restart when brake released and accelerator pressed. Problem is intermittent and increasing in frequency. This results in unexpected stalls/stops in traffic, putting driver and passengers (as well as other vehicles) at risk. Message displayed is “Collision mitigation system problem” or the van stops itself and tells the driver to “shift to park”. Van may or may not immediately respond to starting push button. Dealership cannot identify problem, but numerous other customers report similar complaints.

EngineFire
Filed Aug 26, 202224,000 milesFL

The contact owns a 2020 Honda Odyssey. The contact stated that while driving at 30 MPH, she noticed through her rearview mirror that her vehicle's trunk had caught fire without warning. The contact pulled over and was able to extinguish the fire with her shoe. The contact did not suffer any injuries and a police report was not filed. The vehicle was towed to the dealer where it remained in their possession and had yet to be diagnosed. The manufacturer was notified about the failure. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 24,000.

Electrical System
Filed Aug 24, 2022CA

The signal turned Red, as I was braking, the car engine stuttered and car shut off. Startled, push the park button, and pressed the engine start button but no response, pressed again and it started. This happened 6 months before but didn't report it as I thought it was a once off event. 6 months ago, the car was at a red light, the IDLE was ON and when I accelerated cause the light changed GREEN, the car shut off. Get the feeling its due to the IDLE but wanted to report this matter

Electrical System
Filed Aug 19, 2022IL

The “auto engine idle stop” system in my minivan is malfunctioning. This is a safety issue because the engine does not always restart when I take my foot off the brake. I am eventually going to be hit from behind by a driver behind me that assumes my minivan will accelerate from a stop when it is supposed to. Every time the malfunction occurs, the dashboard displays a message “Collision Mitigation System Problem”. However, I have been told by the dealership mechanics that this message is erroneous and that it is displaying because there isn’t a preset error message associated with the auto-engine idle stop malfunction. My minivan was 2 years old when I brought it to the dealership for repair the first time. That was in October-2021 and the dealership is Honda on Grand in Elmhurst, Illinois. I brought the vehicle to them on seven different occasions between October-2021 and now. Even though they were able to reproduce the problem, they say they don’t know how to fix it. So, they made minor repairs each time to different electrical and drive train systems in hopes that the malfunction will cease. After 10 months and 7 attempted repairs, my vehicle is still malfunctioning. The dealership instructed me to contact the corporate level Honda Customer Service Department, which I did on July 8, 2022. I was issued a case number and a customer service representative, Walter, to assist in resolving this problem. After many follow-up phone calls to them, they will not return my call to di

Engine
Filed Aug 16, 2022CA

My 2020 Honda Odyssey the engine stalled while I am driving. It isn’t the first time in part two years. My first complaint to the dealer on 2020, the first time my engine stalled when I was moving to the Parking. The engine stalled and all the lights on on the dashboard with a big bang sound. I restarted the car and my car can drive again. I bought it to the honda dealer at puente hills and they told me stop to use the brake hold system while I am driving. After a few weeks later , I have the Same problem again when I made a right turn. After the turn , my car engine stalled again and I almost got rear end from the car behind me. I needed to restarted my car to drive again. After that I drove to other honda dealer at West Covina to check my car and they was unable to find any problems. They told me to take videos when the happenings again. My car was fine for almost two years. My car engine stalled again while I was driving also with the Big Bang sound and all the light on on the dashboard. But I don’t need to restart my car on this time .because the engine start again after all the lights off from the dashboard . I just need to pass the drive button to move my car. I feel so dangerous. I bought my car honda dealer to check and they told me my throttle have carbon buildup so I paid for them to do it. But I am still feeling unsafe and it’s a unacceptable situation.

Back Over Prevention › Sensing System › Camera
Filed Jul 25, 2022CT

Reverse backup camera works only intermittently. Several YouTube videos report the same complaint over many years. Dealership unable to duplicate even though I present them my own video with infotainment center warning “CAMERA SYSTEM FAILURE”.

Back Over Prevention
Filed Jul 15, 202214,000 milesCA

The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while attempting to shift into reverse(R) in rainy weather, the rearview camera failed to operate as designed. The approximate failure mileage was 14,000. Parts distribution disconnect.

Electrical System › Ignition
Filed Jul 12, 2022TX

I became aware of a news article and videos of a documented security problem with Hondas where someone can use a device to unlock any Honda made in last 10 years and also remotely start the vehicle without leaving any trace of the intrusion. This poses many obvious security and safety risks to a Honda vehicle owner. Example, someone could gain access to a locked vehicle and steal contents. Or they could enter and hide in the back and attack someone. Or they could unlock the car and use the built in garage door opener to gain access to a home. Or they could even start a car remotely in a garage and cause a fire or carbon monoxide poisoning to people inside the home if the garage door remained closed. I am seeking help to get Honda to address this issue immediately and provide remedy to owners for this defect. https://gizmodo.com/new-key-fob-hack-can-unlock-and-start-hondas-remotely-1849165737

Unknown or Other
Filed Jun 12, 2022IN

The auto idle stop automatically turns on when the van engine is started. I was stopped at a stop sign while trying to cross a dual lane highway (55 mph speed limit). Was not aware that the auto idle stop had shut off the engine. When I had an opportunity to cross the highway I let of the brake and pressed the accelerator and the engine was attempting to start and felt like we were going to be struck by cross traffic before the engine started and we were able to cross. I am aware that this feature can be turned off. But it has to be turned off each time the vehicle is started. Needs to be a way to permanently disable this feature.

Unknown or Other
Filed Jun 8, 2022MD

The Honda Idle Stop feature is the issue. My wife drives this car and on at least 20 occasions, the car shut off when she was stopped at a stop light when Idle Stop was enabled. The car shuts off when she tried to accelerate once the traffic light turns green. The car then has to be restarted. This is a safety issue because cars behind us could easily rear-end our vehicle since the stop light has turned green and cars are moving. Honda claims that they cannot replicate the issue but it is clearly a large issue with the Idle Stop feature. It seems as if the vehicle does not have enough power to get the engine back to normal mode and therefore it shuts off. Most of the time that air conditioning is running so perhaps the extra load from that contributes. Regardless, this is something that needs to be fixed quickly.

Structure › Body
Filed May 25, 2022AZ

While driving on a surface street at approximately 35 MPH on a 100+ degree afternoon, the glass moonroof suddenly exploded. I did not observe any object striking the car or the roof. The shade was closed, so glass did not enter the cabin. However, driving the car above 30mph became impossible due to air impinging on the shade and making it more likely that the shade would open and glass would fall onto me.

Electrical System
Filed Apr 3, 2022AR

Non-working touchscreen monitor (navigation, radio, heat/ac adjustments, everything on screen off and won’t turn on. The usb outlets, backup camera, rear tv are also all non-working. Issue with doors, van beeps twice when walking away from vehicle, like one is not shut properly even after you open and shut all doors again. Also rear sliding doors don’t shut sometimes and act like there is something in the way of it closing and reopening. Available anytime on Friday for inspection. Safety issue only with backup camera. Prefer the convenience of having one to see behind me better. Mirrors ok but camera better. Problem was fixed twice at Honda dealership in Jonesboro Ar. They said it was a recall. The solution to the recall only fixed it temporarily though. The same above issues continue to reoccur even after repair. Scheduled and went into Honda for the third time for the same issue and the dealership sent me away. This time they said they wouldn’t be able to fix again until someone (an engineer) from corporate could come out and look at my car. This hasn’t occurred and it’s been over two months. They said they have a new service manager and they are looking into it. I’ve called a number of times and I am just told their new and their trying to figure out who to contact. Issues started out with popping and crackling noise in speakers. Then the touchscreen monitor would say no audio connection. The rear tv would go on and off too. Then the touchscreen just died and nothing works

Structure
Filed Mar 31, 202213,000 milesWI

The contact owns a 2020 Honda Odyssey. The contact stated while driving at an undisclosed speed, the warning message "Lift Gate Open" illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lift gate was fractured. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the same local dealer, where it was diagnosed that the striker plate needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 13,000.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Mar 23, 202232,000 milesGA

The contact owns a 2020 Honda Odyssey. The contact stated that while driving at various speeds, the vehicle would intermittently brake independently as the brake warning symbol would flash on the instrument panel. The contact also stated that the steering wheel would shake during the failure. The contact took the vehicle to a dealer where it remained in their possession. The dealer stated that the mechanic was unable to duplicate the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 32,000.

Back Over Prevention
Filed Mar 22, 2022FL

The contact owns a 2020 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 20V438000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Electrical System
Filed Mar 15, 2022FL

Continuously intermittent lose of all main dash board information to include speed, all advanced safety features, display goes totally black. Continuously intermittent lose of infotainment system. Includes radio, gps, backup camera and all other options.

Unknown or Other10 injured
Filed Mar 2, 2022GA

UNKNOWN My 3 year old’s hand was crushed in the sliding door. The door closed completely, latched and locked (beeped). The door did not recognize resistance when closing and did not reopen. Medical treatment is forthcoming. The picture attached was taken approximately an hour and a half after the incident.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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