Page 19 of 20 · complaints 901–950 of 960

2002 Honda Odyssey complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Air Bags › FrontalCrash
Filed Mar 31, 2003WV

VEHICLE ACCIDENT AND AIR BAGS DID NOT DEPLOY. MR THE CONSUMERS WIFE SKIDDED ON SOME ICE AND IMPACTED A BRIDGE 3 TIMES. *JB

Air BagsCrash
Filed Mar 8, 200330,000 milesWV

THE FRONT AIR BAGS IN MY WIFE'S 2002 HONDA ODYSSEY FAILED TO DEPLOY IN A HIGH SPEED COLLISION. SHE SKID ON AND ICY I 470 BRIDGE OVER THE OHIO RIVER WESTBOUND IN WHEELING WV (WHEELING POLICE INCIDENT # 0303696). AT 50 MPH, SHE SPUN AND HIT THREE SUBSEQUENT, FRONT-END IMPACTS TO THE CONCRETE SIDERAIL OF THE I 470 BRIDGE. THE FRONT END IS EXTENSIVELY DAMAGED, INCLUDING SUPERSTRUCTURE. THE "FIRST THING THE OFFICER SAID" (KATHY STOUT, DRIVER) WAS "WOW, THE AIR BAGS DIDN'T GO OFF." GENERAL MANAGER PAUL WINEMAN, OHIO VALLEY HONDA SAYS THAT HIS PEOPLE ARE NOT QUALIFIED TO ASSESS THE DAMAGE AND DETERMINE WHETHER THE AIRBAGS SHOULD HAVE DEPLOYED. HE TOLD ME ON THE PHONE YESTERDAY THAT "HIS PLAN" WAS TO HAVE SOMEONE FROM HONDA THAT WAS QUALIFIED LOOK AT IT, AND THAT HE WOULD CALL ME BACK, BUT IN 15 MINUTES OF CONVERSATION HE NEVER WOULD COMMIT TO THAT. I'M AFRAID TO DRIVE THIS CAR AGAIN, AFTER REPAIRS, NOT KNOWING WHETHER THE AIR BAGS SHOULD HAVE DEPLOYED OR NOT. FURTHERMORE, THE BEST THE DEALERSHIP CAN DO IS HAVE UNQUALIFIED PERSONNEL RUN THE SYSTEM THROUGH A "SIMULATOR" TO DETERMINE WHETHER IT WILL, IN FACT, DEPLOY IN THE FUTURE. NEEDLESS TO SAY, I DIDN'T SLEEP TOO WELL LAST NIGHT. I CAN SEND PHOTOS IF THAT WOULD HELP. I WONDER IF YOU CAN HELP. *NLM

Unknown or Other
Filed Mar 3, 2003AZ

CONSUMER FRAUD COMPLAINT AGAINST ARROW HEAD HONDA IN PEORIA, ARIZONA.*AK *JB

Power Train › Automatic Transmission
Filed Feb 28, 2003SC

NAR 02/28/2003 TRANSMISSION DEFECT ON 2002 HONDA ODYSSEY. *CB

Power Train › Automatic Transmission
Filed Feb 27, 200343,000 milesNM

THE TRANSMISSION FAILED.*JB

Structure › Body › Door
Filed Feb 17, 2003100 milesCA

SLIDING DOORS WILL NOT OPEN AT TIMES. SERIOUS SAFETY HAZARD ESPECIALLY WHEN YOU MAY NEED TO GET CHILDREN OUT OF THE CAR. OCCUPANTS OF THE CAR CANNOT OPEN THE DOORS FROMT HE INSIDE AT TIMES. THE DOORS STICK SHUT AND WILL NOT OPEN. WENT TO THE DEALER OVER SIX TIMES AND WAS TOLD EACH TIME THAT IT WAS NORMAL AND THEY WOULD LUBE THE TRACK. THIS DOES NOT FIX THE PROBLEM AND THIS IS NOT NORMAL. I NEED THIS FIXED BEFORE THERE IS AN ACCIDENT AND SOMEONE IS SERIOUSLY INJURED.

Vehicle Speed Control › Accelerator Pedal
Filed Feb 11, 2003OH

THE ACCELERATOR PEDAL BECAME STUCK.*JB

Structure › Body › Door
Filed Jan 25, 2003KY

THE RIGHT OR PASSENGER SIDE AUTOMATIC DOOR HAS INTERMITTENT PROBLEMS WHERE IT WILL NOT FUNCTION PROPERLY. IT MAY ONLY OPEN HALF WAY AND STOP, THEN EITHER CLOSE OR NOT AT ALL UNLESS DONE MANUALLY. CERTAIN TIMES IT OPENS AND DOES NOT CLOSE AT ALL, OR SLOWLY AT FIRST AND THEN STOPS. SOMETIMES IT DOES CLOSES BUT DOES NOT PULL ITSELF IN TOWARDS THE CAR TO LATCH SHUT. IT WONT DO IT FOR WEEKS THEN IT MAY DO IT ONCE OR MULTIPLE TIMES A DAY. ONCE HAD TO GO FOR 2 DAYS WITH JUST MANUAL DOORS AS THE ELECTRIC DID NOT RESPOND AT ALL, AND THEN FINALLY IT DID. ITS FRUSTRATING BECAUSE IT IS INTERMITTENT, AND I KNEW IT WAS GOING TO HAPPEN AND SHOULD NOT HAVE BOUGHT AUTOMATIC DOORS SINCE THE ODYSSEY HAS HAD THIS PROBLEM EVER SINCE IT CAME OUT.

Power Train › Automatic Transmission
Filed Jan 15, 200316,130 milesSC

APPROXIMATELY 250 MILES AFTER THE 15,000-MILE MAINTENANCE, AT APPROXIMATELY 70 MILES PER HOUR ON I-95, THE ODYSSEY BEGAN JERKING, LUNGING AND CLUNKING. WE IMMEDIATELY PULLED OFF THE ROAD AND TELEPHONED AMERICAN HONDA MOTOR COMPANY CUSTOMER CARE. WE WERE TOLD TO PROCEED TO THE NEAREST HONDA DEALERSHIP IN FAYETTEVILLE, NC. A MECHANIC TOOK A FIVE-MINUTE TEST RIDE. THE VAN DID NOT REPLICATE THE JERKING AND CLUNKING AND WE WERE TOLD THERE WAS NOTHING THEY COULD DO AND WE SHOULD PROCEED ON OUR WAY. WE WERE ALSO TOLD THAT IF THERE WERE ANY PROBLEMS A INDICATOR LIGHT WOULD HAVE ILLUMINATED. THE SERVICE DEPARTMENT DID NOT LOOK UNDER THE HOOD OR CHECK ANY SYSTEMS. TEN MINUTES LATER ON I-95, AT 60 MILES PER HOUR, THE JERKING AND CLUNKING RESUMED. WE CALLED AHMC CUSTOMER SERVICE AGAIN. AT SPECIFIC REQUEST (THE REPRESENTATIVE HAD NO CLUE WHICH DEALERS WERE CLOSE TO US) WE WERE GIVEN PHONE NUMBERS FOR OTHER DEALERSHIPS FURTHER ALONG OUR ROUTE, BUT, WHEN WE CALLED THREE DIFFERENT DEALERS, THEIR SERVICE DEPARTMENTS WERE CLOSED. WE STOPPED AT A GAS STATION AND CHECKED UNDER THE HOOD. THERE WAS NO TRANSMISSION FLUID ON THE DIPSTICK. WE CALLED EAST COAST HONDA AND SPOKE WITH GUY EMERSON. WE ASKED GUY WHAT WAS DONE TO THE TRANSMISSION. ''WE DIDN''T TOUCH THE TRANSMISSION'' WAS GUY''S RESPONSE. WE CALLED AHMC CUSTOMER SERVICE AGAIN AND WERE TOLD THERE WAS NOTHING THEY COULD DO TO HELP US THOUGH WE WERE 70 MILES FROM HOME. THE GAS STATION DID NOT HAVE THE AUTOMATIC TRANSMISSION FLUID RECOMMENDED I

Steering › Column
Filed Jan 6, 2003NY

WHILE DRIVING THE VEHICLE AT ANY SPEED VEHICLE WILL PULL TO LEFT, DUE TO A FAULTY POWER STEERING. DEALER HAS INSPECTED SEVERAL TIME AND COULD NO DUPLICATE OR CORRECT THE PROBLEM. PH

Structure › Body › Door
Filed Dec 11, 2002MA

WHEN VEHICLE IS PARKED OVER NIGHT, THE VEHICLES SLIDING DOOR WILL OPEN BY ITSELF. WHEN CONSUMER OPENS SLIDING DOOR IT WILL ONLY OPEN HALF WAY. DEALERSHIP HAS BEEN CONTACTED. PLEASE PROVIDE MORE DETAILS. MR

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Dec 11, 2002MA

IN COLD WEATHER THE BRAKE LINE FREEZES UP. THIS CAUSES THE BRAKES TO BE INOPERATIVE, AS A RESULT OF BRAKE FUEL NOT FOLLOWING FREELY. THE DEALERSHIP HAS BEEN CONTACTED. PLEASE PROVIDE MORE DETAILS. MR

Fuel System, Other › Delivery
Filed Dec 11, 2002CO

CONSUMER STATES WHILE TRAVELING WITHOUT ANY INDICATION DASH BOARD INDICATION LIGHTS WOULD FLASH ON/OFF. DEALER WAS CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR

Structure › Body › Door
Filed Dec 11, 2002CO

CONSUMER STATE POWER DOOR WOULD NOT PROPERLY CLOSE ELECTRICAL. CONSUMER WOULD HAVE TO CLOSE DOOR MANUAL. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. MR

Interior Lighting
Filed Nov 22, 2002RI

CONSUMER STATED THAT WHILE DRIVING THE INSTRUMENT PANEL LIGHTS ARE TO DIM AND THIS IS CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED TS

Service Brakes, Air › Antilock
Filed Nov 12, 2002CO

WHILE DRIVING AT 40 MPH THE VEHICLE ANTI LOCK BRAKES FAILED. CONSUMER HAD VEHICLE TOWNED. DEALERSHIP INDICATED THAT THE ANTI LOCK BRAKE MASTER CYCLINDER HAD BROKEN WHICH CAUSE THE BRAKES TO FAIL. PLEASE PROVIDE MORE DETAILS. MR

Vehicle Speed ControlCrash
Filed Nov 7, 200220,000 milesCT

WHILE PARKING, THE VEHICLE EXPERIENCED SUDDEN ACCELERATION THAT RESULTED INTO THE CONSUMERS VEHICLE REAR ENDING ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE SUSTAINED A CRACKED RADIATOR AND DAMAGE TO THE LEFT BUMPER, LEFT FENDER, LIGHTS, HOOD AND AIR CONDITIONER. *TS *NLM

Seat Belts › Front › Buckle Assembly1 injured
Filed Nov 5, 20023,000 milesIL

ON NOV 2ND, MY 5 YEAR OLD DAUGHTER INSERTED HER FINGER INTO THE BUCKLE OF THE SEAT BELT NEXT TO HER. HER FINGER BECAME LODGED INTO THE OPENING AND WOULD NOT COME OUT. SHE WAS HYSTERICAL AND BECAME ILL IN THE BACK SEAT. WE TRIED UNSUCCESSFULLY TO REMOVE HER FINGER. IT WAS TOO SWOLLEN. WE HAD TO CONTACT THE CHICAGO FIRE DEPARTMENT. THEY HAD TO CUT THE SEAT BELT OUT OF THE CAR. THEY WERE GOING TO HAVE TO CUT THE BUCKLE OF HER FINGER, WHEN A INGENIOUS FIREMAN DECIDED TO WRAP HER FINGER WITH DENTAL FLOSS. AFTER ABOUT 15 MINUTES HE WAS ABLE TO REMOVE HER FINGER FROM THE BUCKLE. I AM DISAPPOINTED THAT HONDA ENGINEERS HAVE DESIGNED A SEAT BELT WITH SUCH A SMALL OPENING IN WHICH A CHILD'S FINGER COULD BECOME STUCK. I HAVE NOTICED ON SOME OTHER VEHICLES THAT THIS HOLE IS MUCH LARGER. GRANTED, THIS IS SOMETHING THAT A CHILD SHOULD NOT DO, BUT AT THE AGE OF 5 THEY DO NOT KNOW ANY BETTER. WE SINCERELY BELIEVE THIS SHOULD BE REDESIGNED SO AS TO AVOID THE EXPERIENCE THAT WE HAD WITH THIS. **** DIMS 11 IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*****769326.*AK *TR

Suspension › Front
Filed Nov 2, 2002TX

VEHICLE PULLS HARD TO RIGHT UNDER ACCELERATION. DEALER UNABLE TO FIX, AND AMERICAN HONDA DENIED PROBLEM EXISTED, CALLING IT A NORMAL CHARACTERISTIC OF THE VEHICLE. I PERSONALLY DROVE 7 OTHER 2002 ODYSSEYS AND DETERMINED THAT THIS "CHARACTERISTIC" IS NOT NORMAL. BBB ARBITRATION WAS USED, IN WHICH THE BBB RULED AGAINST HONDA. AMERICAN HONDA FIELD ENGINEER ATTEMPTED TO REPAIR TWICE, BUT WAS UNSUCCESSFUL. IN LAST REPAIR, THE VAN WAS RETURNED TO CUSTOMER WITH CONSIDERABLE PULL TO THE LEFT UNDER STEADY SPEED, BUT HARD PULL TO RIGHT WHEN ACCELERATING. BBB RULING INDICATED THAT THIS IS A SAFETY ISSUE, AND I AGREE. QUERIES OF INTERNET WEBSITES FOR ODYSSEY OWNERS INDICATES THIS PROBLEM DOES EXIST ON OTHER VEHICLES. I EXPECT THE NHTSA TO FORCE HONDA TO DEAL HONESTLY WITH THIS ISSUE. DT

Structure › Body
Filed Oct 23, 2002CA

WHILE TRAVELING ON THE HIGHWAY IF THERE IS A SUDDEN STOP THE CUP HOLDER WHICH CONTAING BEVERAGE WILL SPILL OUT. THE DEALERSHIP IS AWARE OF THE PROBLEM. MR

Structure › Body › Door
Filed Oct 23, 2002PA

THIS IS A SERIOUS POTENTIAL SAFETY HAZARD. I WAS UNABLE TO GET TO MY DAUGHTER AND GET HER OUT OF THE VEHICLE BECAUSE OF THE SLIDING SIDE DOORS STICKING. HAD THERE BEEN AN EMERGENCY, WHO KNOWS WHAT COULD HAVE HAPPENED. HONDA LOOKED AT IT AND LUBED THE DOOR. I LOOKED ONLINE AND FOUND MANY OTHER CONSUMERS WITH THE SAME COMPLAINT. THIS IS VERY SERIOUS AND PLEASE INVESTIGATE AS THIS COULD BE A MATTER OF LIFE OR DEATH. DT

Structure › Body › Door1 injured
Filed Oct 21, 2002250 milesIL

THE PASSENGER SIDE DOOR OPENS AND CLOSES INTERMITTENTLY. THE CONSUMER'S WIFE PUSHED THE BUTTON FOR THE AUTOMATIC DOOR TO OPEN, BUT THE SLIDING DOORS ONLY OPENED A FEW INCHES. WHEN THE CONSUMER TRIED TO OPEN THE DOOR, THE DOOR CLOSED ON HIS FINGERS. THE DEALERSHIP IS AWARE OF THE PROBLEM. TS SCC

Structure › Body › Door
Filed Oct 18, 2002MD

CONSUMER STATES THAT THEY ARE UNABLE TO OPEN SLIDING DOORS, CAUSE THEY ARE STUCK SHUT.AND DOOR AJAR LIGHTS COMES ON ,INDICATING THAT THE DOOR IS OPEN.CONSUMER AFRAID THAT DOOR WILL JUST OPEN WHILE DRIVING. MR

Power Train › Automatic Transmission
Filed Oct 16, 2002VA

THE VAN BEGINS SHAKING, THEN STALLS WHEN CRUISING AT ANY SPEED BETWEEN 50-60MPH. THIS ALSO OCCURS AT APPROXIMATELY 40MPH. WHEN STARTING FROM A STOP, THE CAR IS INCREASINGLY FAILING TO START IN 1ST GEAR. THIS IS A MAJOR PROBLEM WHEN TRYING TO TURN LFT ACROSS TRAFFIC. ALSO, WHEN BRAKING TO SLOW THE CAR (NOT STOP IT) IT WILL SUDDENLY SHIFT TO A LOW GEAR, THROWING THE DRIVER INTO THE STEERING WHEEL (WHEN THIS OCCURS, THE SEATBELTS DO NOT AUTOMATICALLY TIGHTEN OR OTHERWISE RESTRAIN THE DRIVER OR PASSENGERS). IT IS LIKE A 20MPH HEAD-ON-COLLISION. ACCORDING TO THE HONDA CUSTOMER SERVICE REP, THIS IS A DESIGN FEATURE. THE DEALERSHIP INFORMED US THE TRANSMISSION IS OPERATING NORMALLY AND ALL THE PROBLEMS ARE "FEATURES" NOT PROBLEMS. NICE TO KNOW HONDA HAS ENGINEERED A "GIVE THE DRIVER WHIPLASH" FEATURE INTO THE CAR, AS WELL AS A FEATURE TO CAUSE THE CAR TO STALL AT THE STATE HIGHWAY SPEEDLIMIT. I SUPPOSE IT IS TO HELP HONDA'S BOTTOM-LINE BY HAVING ODYSSEY OWNERS BRING THEIR VEHICLES IN FOR REGULAR REPAIRS AFTER BEING REAR-ENDED BY OTHER CARS ON THE FREEWAY. PLEASE NOTE, ALL PROBLEMS STARTED AFTER THE DEALERSHIP INSTALLED THE DVD PLAYER WE PURCHASED AT THE TIME OF SALE. IT WAS SUPPOSED TO BE THE HONDA DVD SYSTEM, BUT WE ARE PRETTY SURE IT IS NOT. MR

Air Bags
Filed Oct 11, 2002VA

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE AIR BAG LIGHT COMES ON AND THE AIR BAG COULD BE INOPERATIVE IN THE EVENT OF A VEHICLE ACCIDENT. DEALER NOTIFIED. MR

Service Brakes, Air › Antilock
Filed Sep 27, 2002IL

REAR BRAKES STARTED MAKING A METALLIC CLICKING NOISE AROUND 3000 MILES WHEN VEHICLE SHIFTS DIRECTION. HONDA STATED THAT THIS WAS NORMAL; HOWEVER, THE NOISE HAS GOT INCREASINGLY WORSE WITH ADDITIONAL MILEAGE. IT IS BELIEVED THAT THE INCREASE IN NOISE IS DUE TO THE TO INCREASED TRAVEL IN THE BRAKE PADS AFTER SHIFTING DIRECTIONS. THIS IS THOUGHT DUE TO EITHER WARPING OR DISTORTION OF THE CALIPER BRACKETS. TS

Power Train › Manual Transmission
Filed Sep 24, 2002FL

COONSUMER STATES WHILE DRIVIG 50MPH THE TRANSMISSION FAILED CAUSING A NEAR ACCIDENT.*JB

Power Train › Manual Transmission
Filed Sep 24, 2002IN

CONSUMER STATES THAT THE TRANSMISSION AUTOMATICALLY DOWN SHIFTS FROM 5TH TO 2ND. NLM

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 22, 2002TX

AFTER STARTING ENGINE, INSTRUMENT CLUSTER INDICATED PROBLEMS AND BRAKE PEDAL WAS INOPERATIVE. SHUTTING DOWN ENGINE AND RESTARTING RESTORED NORMAL CONDITION. REPORTED CONDITION TO DEALER AND LEFT VEHICLE FOR TESTING. IT WAS RETURNED TO ME AFTER THEY COULD NOT FIND ANYTHING WRONG. THE SAME THING HAPPENED TO ME AGAIN 2 HOURS LATER, SO I CALLED THE DEALER AND HAD THEM TOW THE VAN BACK TO THEIR LOT. THEY KEPT IT FOR A WEEK, BUT STILL DID NOT FIND THE PROBLEM. THEY DID TELL ME OTHER CUSTOMERS HAD BEEN REPORTING THIS PROBLEM WITH VEHICLES BUILT IN AL (SIMILAR VIN) AND THEY WERE INVESTIGATING IT. I WAS INSTRUCTED TO CONTINUE DRIVING THE VEHICLE UNLESS I COULD "CONSISENTLY REPRODUCE THE FAILURE". THE SERVICE TICKETS FOR BOTH VISITS DO NOT MENTION THE BRAKE FAILURES I REPORTED. THEY ARE CALLING IT A "BULB CHECK". I CALLED THE NATIONAL HONDA CUSTOMER SERVICE LINE AND THEY AGREED WITH THE DEALER. I AM VERY CONCERNED ABOUT THESE VEHICLES BECAUSE I BELIEVE THIS PROBLEM COULD CAUSE THE BRAKES TO FAIL WHEN THE VEHICLE IS IN MOTION.*AK

Engine and Engine Cooling › Engine
Filed Sep 19, 2002MS

THIS VEHICLE HAS THE SAME TIMING GEAR AND CHAIN DEFECT AS MENTIONED IN RECALL 02 V 226 000. HOWEVER, THIS VEHICLE NOT INCLUDED IN RECALL DUE TO VIN. DEALER REPLACED PART.*AK

Visibility › Windshield1 injured
Filed Sep 16, 2002NC

WHILE DRIVING PASSENGER'S SIDE WINDOW EXPLODED AND SHATTERED INTO PIECES, CAUSING INJURY TO DRIVER.*AK *JG

Electrical System › Wiring › Interior/Under Dash
Filed Sep 12, 2002AZ

WHILE TRAVELING NOTICED INDICATION DASHBOARD LIGHTS WERE FLASHING INTERMITTENTLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION.

Latches/Locks/Linkages › Doors › Latch
Filed Sep 12, 2002AZ

WHILE TRYING TO OPEN SLIDING DOOR FROM OUTSIDE DOOR BECOME JAMMED. DEALER HAS BEEN CONTACTED THREE TIMES, AND REPAIRED DOOR, BUT PROBLEM RETURNED. PLEASE PROVIDE FURTHER INFORMATION.*AK

Seat Belts › Front › Buckle Assembly1 injured
Filed Aug 31, 2002TX

MY WIFE WAS BRAKING TO COME TO A STOP AT THE PRESTON-LEGACY LIGHTS. IT WAS NOT A HARD EMERGENCY BRAKE, BUT A QUICKER STOP DUE TO TRAFFIC AHEAD. OUR 4 YR OLD WAS RIDING IN THE FRONT FACING CAR SEAT IN THE REAR SEAT (SECOND ROW) PROPERLY ANCHORED WITH THE LAP AND SHOULDER 3 POINT BELT AS WELL AS HIS CARSEAT HARNESSES. HOWEVER, WHEN MY WIFE BRAKED, THE SEAT BELT BECAME UNLATCHED AND THE CAR SEAT FELL BEHIND THE DRIVER SIDE SEAT WITH MY SON STILL ANCHORED. THE SEAT BELT FULLY RETRACTED AT THAT TIME. AS A RESULT OF THE FALL, MY SON RECEIVED TWO DEEP LACERATIONS BEHIND HIS LOWER LIP FROM HIS TEETH. THE DOCTOR ADVISED WATCHING HIM FOR 24HRS FOR SIGNS OF HEAD INJURY. WE WERE INCREDIBLY LUCKY THAT HE ESCAPED WITHOUT SERIOUS INJURY. I SHUDDER TO THINK WHAT MAY HAVE HAPPENED IN A ACCIDENT SITUATION AND THE AM UNSURE ABOUT THE SECURITY OF THE OTHER BELTS IN THIS 1 MONTH OLD VAN. MY WIFE IS SURE ABOUT THE BELT BEING LATCHED CORRECTLY SINCE SHE DRIVES TO WORK WITHOUT THE CHILD IN THE SEAT. ANY BRAKING OR TURNS WOULD HAVE TOPPLED THE SEAT DURING HER COMMUTE SINCE IT IS QUITE LIGHTWEIGHT. WE CALLED THE HONDA MOTOR COMPANY BUT THEY ARE NOT AVAILABLE ON THE WEEKEND. I WILL BE TAKING THE VAN TO THE NEAREST HONDA DEALER FOR AN INSPECTION TOO. PLEASE LET ME KNOW IF YOU NEED FURTHER INFORMATION.*AK

Structure › Body › Door › Hinge and Attachments
Filed Aug 22, 2002CA

WHEN USING REMOTE CONTROL TO CLOSE DRIVER'S SIDE DOOR , DOOR DETACHED FROM VEHICLE. *AK

Suspension
Filed Jul 31, 2002MD

VEHICLE PULLS WITH SLIGHT VEERING TO RIGHT AND LEFT. THERE IS ALSO VIBRATION IN THE STEERING WHEEL AT SPEEDS OF 40 - 70 MPH. DEALER BALANCED WHEELS, CHECKED HUB AND WHEEL RUN OUT, INNER CV JOINTS, SHIFTED FRONT SUBFRAME TO RIGHT, SHIFTED STEERING KNUCKLES TO THE LEFT TO GAIN MAXIMUM LEFT BIASED CAMBER, REPLACED ORIGINAL WHEELS/TIRES WITH EX MODEL TIRES. VEHICLE HAS BEEN AT DEALERSHIP 5 TIMES. HOWEVER PROBLEM STILL EXISTS. CONSUMER STATES PERFORMANCE OF VEHICLE AND THE WAY DEALERSHIP HAS CONDUCTED BUSINESS IS UNSATISFACTORY. *TT

Service Brakes, Hydraulic › Foundation Components
Filed Jul 24, 2002TN

SOMETIMES WHEN APPLYING BRAKES VEHICLE WILL NOT STOP. TOOK VEHICLE TO DEALER, AND THEY CAN'T DUPLICATE THE PROBLEM.*AK

Power Train › Automatic Transmission
Filed Jul 24, 2002NY

WHILE DRIVING, THE VEHICLE BEGAN TO BUCK AND THEN SURGE FORWARD, IT DOWNSHIFTED FROM D4 TO D1, CONSUMER WAS ABLE TO BRAKE AND SHIFT TO D4. *SLC *SCC

Suspension › Multiple Axle
Filed Jul 8, 2002GA

AXLE BEARING WHEEL BROKE OFF WHILE CONSUMER WAS DRIVING AT 60-65 MPH. DRIVER'S SIDE WHEEL BROKE OFF ,AND CONSUMER COULD NOT CONTROL VEHICLE VERY WELL. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK

Structure › Body › Door1 injured
Filed Jul 2, 2002NY

WHILE CHILD WAS STANDING NEAR SLIDING DOOR CONSUMER HIT KEYLESS ENTRY BUTTON BY MISTAKE AND CHILD WAS CAUGHT IN BETWEEN THE VEHICLE AND DOOR. DOOR HAS NO SENSORS.*SCC

Power Train › Automatic Transmission
Filed Jun 27, 2002NY

AT 55-60 MPH ENGINE STARTED ROARING, VEHICLE WAS BUCKING ,AND GOING ALL OVER THE ROAD. CONSUMER NOTICED TRANSMISSION HAD DOWNSHIFTED TO D1. DEALER CANNOT DUPLICATE THE PROBLEM.*AK

Suspension
Filed Jun 25, 2002MD

VEHICLE WAS HARD TO PUT INTO REVERSE. ONCE IN REVERSE CONSUMER HEARD A CLANKING NOISE, AND COULD NOT STEER CAR. WHEEL WAS ABOUT TO FALL OFF. VEHICLE WAS TOWED TO DEALER, DEALER STATED THAT A BOLT WAS NOT PROPERLY SCREWED ON. CONSUMER FELT THIS WAS VERY DANGEROUS IF RIDING ON HIGHWAY. *AK THE BOLT HOLDING STRUT MOUNTING WAS NOT PROPERLY SCREWED AT FACTORY. *YH

Power Train › Automatic Transmission
Filed Jun 21, 2002NY

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE SHIFTED FROM DRIVE 4 TO DRIVE 1 CAUSING VEHICLE TO BUCK VIOLENTLY, STOPPING AND SURGING FORWARD. DEALER HAS INSPECTED VEHICLE, AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. MANUFACTURER HAS BEEN NOTIFIED.*AK

Engine and Engine Cooling › Engine
Filed May 30, 2002FL

CONSUMER STATES THAT WHILE RETURNING FROM A LONG TRIP USING CRUISE CONTROL, CONSUMER HEARD A LOUD NOISE UNDER VEHICLE, VEHICLE STARTED TO SLOW DOWN INDICATER LAMPS CAME ON DASH INDICATING A PROBLEM. CONSUMER PULLED OVER ENGINE DIED AND WOULD NOT START. TOOK TO DEALER AND THEY STATED THE TIMING BELT WAS BROKEN. NEXT DAY DEALER STATED THE BOLT THAT HOLDS TIMING BELT BROKE. PLEASE PROVIDE ANY FURTHER INFORMATION.

Visibility › Glass, Side/Rear
Filed May 25, 2002FL

WHILE BACKING FROM DRIVEWAY OUR REAR WINDSHIELD SHATTERED (WITH POPPING SOUND). CAR HAD BEEN IN SHADED AREA WITH AIR CONDITIONING ON FULL BEFORE I PUT VAN IN REVERSE GEAR. THE TIME WAS APPROXIMATELY 1 PM ON HOT SUNNY DAY. WHEN NEW WINDSHIELD WAS INSTALLED IT WAS DISCOVERED THE WIPER MOTOR ASSEMBLY NEAR BASE OF WIPER SHAFT WAS CRACKED. ON A HONDA ODESSEY VAN THE REAR WINDOW WIPER SHAFT IS INSTALLED THROUGH HOLE IN WINDSHIELD AND THE MOTOR ASSEMBLY WAS HOUSED INSIDE LIFTGATE.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 15, 2002AK

THE CAR PULLS TO THE LEFT WHEN I APPLY THE BRAKES. THIS IS THE SECOND TIME I HAVE TAKEN IT IN TO THE DEALER. THEY DENIED THAT THERE WAS A PROBLEM UNTIL I WENT OUT ON A TEST DRIVE WITH THE TECHNICIAN.*AK

Air Bags › Side/Window1 injured
Filed Apr 30, 2002TX

MY WIFE WAS INJURED WHEN THE SIDE AIRBAGS OF OUR 2002 ODYSSEY INADVERTENTLY DEPLOYED. AFTER SENDING THEIR REPRESENTATIVE AND AIRBAG EXPERTS TO EXAMINE OUR ODYSSEY, AMERICAN HONDA FAILED TO PROVIDE US AN EXPLANATION OF THE CAUSE AND THE FIX OF THIS DEFECT AS THEY PROMISED US 3 WEEKS AGO. THEY SIMPLY REPLACED SOME PARTS AND FORCED US TO RETURN THE RENTAL CAR AND TAKE BACK THE VAN. EVEN THE CLASSIC HONDA MANAGER ADMITTED TO ME THAT IF HONDA AGREES TO A TRADE IN, CLASSIC HONDA WOULD NOT ABLE TO RESELL OUR VAN DUE TO LIABILITY. YET THEY ARE ASKING US TO DRIVE OUR ODYSSEY AND RISK OUR LIVES AGAIN. BASED ON THE QUESTIONS HONDA ASKED DURING THEIR INVESTIGATION, AND THEIR REFUSAL TO ADDRESS THIS INCIDENT IN WRITING, HONDA WANTS US TO RISK OUR LIVES AGAIN TO TEST THE SAFETY OF THEIR PRODUCT. WE NEED HELP AND CAN PROVIDE MORE INFO REGARDING THIS INCIDENT. THANKS.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Apr 19, 2002CA

ON 4/12/02 - {"NORMAL, NON-SEVERE BRAKING CONDITIONS"}: WAS NOT RAINING. DIDN'T DRIVE THROUGH WATER, MUD, OR OIL. WASN'T DRIVING OFF-ROAD, DOWN MOUNTAINS, OR DOWN ANY HILL. WASN'T RIDING BRAKE, OR DOING 1800 BRAKING MANEUVERS. --- DROVE 1 MILE, IN TOWN. PARKED FOR ABOUT 20 MINUTES. DROVE 1/10 MILE, IN TOWN. --- APPLIED BRAKES NORMALLY. {"OTHER THAN RETURN SPRING, WITH NO RESISTANCE PEDAL WENT TO FLOOR WITH ZERO DECELERATION"}: {PEDAL WAS NOT HARD, WAS NOT SOFT. IT TRAVELED WITH NO RESISTANCE, NO PRESSURE, MOVED FREELY.} {PEDAL DIDN'T GO A LITTLE FARTHER THAN NORMAL. IT WENT COMPLETELY TO FLOOR.} {BRAKES DID NOT LOCK, DID NOT BRAKE SLOWLY. IT WAS ZERO DECELERATION, NO BRAKING, NO SLOWING.} --- RELEASED PEDAL. BRAKED HARD TO AVOID HITTING ANOTHER VEHICLE. CAME TO QUICK STOP. HAS NOT REOCCURRED.*AK

Interior Lighting
Filed Apr 18, 2002VA

CONSUMER STATES VEHICLE DOOR AJAR LIGHT, BATTERY LIGHT AND THE BRAKE LIGHT WOULD COME ON AND GO OFF INTERMITTENTLY WHILE DRIVING, DEALER WAS NOTIFIED. NLM

Electrical System › Wiring › Interior/Under Dash
Filed Mar 21, 2002IL

WARNING PANEL LIGHT FLASHES ON AND OFF INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. ENGINE IS NOT CRANKING PROPERLY. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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