Page 2 of 3 · complaints 51–100 of 101

2019 Honda Insight complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Fuel System, Gasoline
Filed Dec 26, 2023157,000 milesNC

The contact owns a 2019 Honda Insight. The contact stated while driving 45 MPH, the check engine warning light and several other unknown warning lights illuminated, and the vehicle decelerated. The contact was able to drive the vehicle to the residence; however, the failure persisted. The vehicle was not part of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The manufacturer was made aware of the failure. The failure mileage was 157,000.

Tires
Filed Sep 26, 2023FL

Hankook complaint #FDK4920160

Seats
Filed Sep 18, 2023TX

The front driver seat parts that attach to the floor are getting rusted away.

Service BrakesCrash
Filed Aug 12, 2023CT

I drove into my friends driveway with my foot on the brake to drop her off. All of a sudden my car lurched forward damaging my friends garage door and the foundation of her house. I had zero control of the car at that point. I plan on notifying Honda. There were no warning lights, or messages prior to this disaster.

Electrical SystemCrash
Filed Aug 11, 2023PA

I was going home from work in my Honda insight 2019 and all of a sudden my car started showing all kings of warnings every single indicator was on and my car started to spin and hit the side railing of the highway i almost died that day no airbags deployed that is also an other safety function did work that day. Honda refuse to take any kind of responsibility for the car malfunction i called and ask for help they said go ahead buy a new car we can't help you with anything. my request to the department is take a action against HONDA so no other family or any other driver go through this. and no one lose love ones.

Engine
Filed Jul 14, 2023NC

Engine light came on around 60,000 miles. Indicated cylinder 4 compression off. Eventually diagnosed as blown head gasket resulting in engine replacement costing over $4300. I was told there was an extended warranty on the 2017 and 2018 models but not the 2019 model year. I did purchase one of the first insights produced in the 2019 model year and wonder if I received an engine with the same issue as the 2018.

Service BrakesCrash
Filed Jul 9, 2023FL

The brakes failed and the yellow light that comes on as you are approaching another vehicle failed to come on along with the car not slowing down. The drivers foot was on the brake but the car wasn’t stopping. This caused the driver to rear end another vehicle causing a car crash. The dealer was asked about reading the computer to confirm brake failure but was advised they do not have the equipment to read the computer in the vehicle. There was no warning prior to the failure of the brakes not working.

Forward Collision Avoidance › Adaptive Cruise ControlCrash1 injured
Filed May 12, 202332,000 milesCA

The contact who is an attorney, called regarding the crash of a 2019 Honda Insight and another vehicle. The contact stated that while the Honda Insight driver was driving approximately 65 MPH with the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle crashed into the rear of another vehicle. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking feature malfunctioned, and failed to prevent the crash. The contact stated that the air bags in the Honda Insight deployed. Unfortunately, the driver of the other vehicle died in the crash. The driver of the Honda Insight was arrested; however, there was no information regarding injuries being sustained. The contact stated that the driver was found to not be intoxicated and was not distracted while driving during the crash. The contact stated that the driver might have fallen asleep from exhaustion during the crash. The contact stated that both vehicles were towed away from the scene and the Honda Insight was deemed a total loss. A Police report was filed. The contact was unaware if medical attention was sought by the driver of the Honda Insight. The manufacturer was not contacted or notified of the failure. The failure mileage was approximately 32,000.

Fuel/Propulsion System
Filed Feb 25, 2023GA

Fuel pump failed issue causing gas gauge and battery not to register levels

Forward Collision Avoidance › Sensing System › Camera
Filed Dec 22, 2022CA

I started the car on December 9th to find a bunch of errors. All the sudden I have lost my cruise control, collision prevention assist, light assist, and other features. I immediately took the car to the nearest Honda dealership near my home and got it checked out. The code showed that part #36163-TXM-A45, a camera used for these features, had failed. I was told by Jessie Loso, the repair representative, that the part will need to be replaced. The car had only 14,763 miles on it however because it was barely driven during COVID lockdowns. Now the original part was not damaged and it had failed on its own for no apparent reason. The only reason that we were given by Victory repair department is that the car was left out in the elements. This was not an appropriate excuse for this failure considering we live in an area where many people park on the street or use their garages for storage, due too lack of space in their homes. I was told by Victory Honda in San Bruno. CA to call Honda about the defect in the part and for reimbursement. The complaint was placed with Sady Case #13552610 on December 22nd with Honda itself. I was told that since there was no recall on the part itself, that I would not be reimbursed and that I would not get an extension on my warranty. I asked to speak to a manager or supervisor because I was not even being heard out by the representative. I was informed that a manager would get back to me eventually, but I would still not be reimbursed for a part th

Electrical System
Filed Sep 19, 202227,000 milesNJ

The contact owns a 2019 Honda Insight. The contact stated that the after starting the vehicle and shifting to reverse(R), the backup camera failed to display an image, creating a visibility hazard for the driver. Additionally, while the vehicle was parked several electrical features could not be accessed, with a message stating that the features could not be accessed because the vehicle was in motion. The cause of the failure was not yet determined. The local dealer was contacted and a service appointment was schedule. The manufacturer was not notified of the failure. The failure mileage was 27,000.

Back Over Prevention › Sensing System › Camera
Filed Sep 15, 2022TX

Rear view camera Camera suddenly changed colors and is blurry. Cleaned multiple times and it is still always like this now. Shows neon bright colors instead of reality. Needs software update possibly?? There was a recall for this before and it was fixed by previous owner. But there may need to be a new update drivers are not aware about?

Forward Collision Avoidance › Automatic Emergency BrakingCrash
Filed Jun 2, 2022GA

I was driving down the street and a car slowed down way in front of me. While I was braking my automatic braking system turned on and brought me to a complete stop. This caused my car to get hit from the back. The automatic braking does not slow down the car, it brings the car to a complete stop. Another incident, I was driving on the highway with nothing was in front of me and the brake signal started flashing and slowing the car down.

Lane Departure › Blind Spot Detection
Filed Jun 1, 2022CA

When you turn on the right indicator the camera which shows the right right side of the vehicle it either does not turn on or when it turns on it turns off within a second there is no recall I just wanted to make sure that it's reported and fixed by Honda as a safety issue.

Lane Departure › Assist
Filed Mar 25, 2022SC

Lane keep assist doesn't response on a clean white dotted lane. In most occasions. I have seen several forums discussing the same issue. Plus the information system crashes mid way driving in ex trim. Which causes buzzing sharp noise and distraction while driving.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 28, 2022CO

Driving on the highway in the evening with no obstruction ahead of the vehicle, the "Automatic Emergency Braking" system engaged, giving an audible alert, visual alert, and applied braking enough to accelerate the car from 65 mph to 40 mph. No one was behind us luckily so there was no crash or injury but there easily found have been. I took the car in for repair and the service techs found no issue with the car or the system. I have now seen this reported in Accords which share much of the same design and technology as the Insight. Please add this to the the complaint list for the outstanding issue so Honda will include the Insight into their analysis.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Feb 28, 2022HI

The automatic breaking system seems to be malfunctioning and is available for inspection upon request. safety of occupants at risk due to possible accident caused by unwarranted breaking. the problem cannot be consistently reproduced and was not confirmed by dealer or independent service center the vehicle has not been inspected by manufactuer, police or insurance reps the system would inadvertently be activated on previous occasions. but on this last instance, the breaking was harder and more sudden and was activated when there was no danger of frontal collision.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 26, 2022MD

Both types of errors have occurred multiple times. Sometimes, the forward collision warning system triggers when no obstruction is present. More frequently, the adaptive cruise control decelerates even when no car is nearby or the car in front of me has not decelerated. In both cases, depressing the accelerator pedal overrides the automatic braking and avoid an accident.

Seats
Filed Jan 2, 2022WA

A passenger became locked and trapped in the rear seat compartment after the driver and key fob walked away from the vehicle. The childproof lock setting in either the locked or in the unlocked position does not eliminate the trap. The problem is not addressed in the driver manual. It is highly likely that a passenger will eventually be killed as a result of this design in the event they are trapped in either hot or cold weather.

Air BagsCrash2 injured
Filed Jan 2, 2022CA

I was driving on the freeway driving approx 70 mph when i was involved in a near head on collision from another car that had lost control and spun around into me. And the air bags did not deploy causing my head to hit the driver side pillar and i have shoulder and lower back pain and right knee pain

Air Bags
Filed Oct 15, 2021TX

The floor wire harness under the driver's seat was incorrectly routed and caused the harness to break when the seat was moved to close to the end of the back. This break then caused the a fuse to blow "freezing" the drivers seat and the Secondary Restrain System (SRS) to fail with a warning light. The car was inspected by Howdy Honda and confirmed that the cable (harness) was routed incorrectly. Nobody else has inspected the vehicle. This incident occurred in may of 2021. Here are the words from [XXX], the Honda Agent that inspected the car: Hello [XXX], The problem with your vehicle is that the section of harness going from the floor to your seat was wrapped around a portion of the lower seat frame. Because the harness was wrapped and did not have it normal length of travel the seat could not move it's full length of travel. The reason that the seat restraint lights are on is because of the added tension on these wires from being wrapped up. some of the wires broke resulting in the warning indicators illuminating. This is a safety issue for several reasons. One you cannot adjust your seat to comfortably fit a driver of different sizes. Secondly with the warning indicators on for the supplemental restraint system, in the event of a collision, the airbags, seat restraints, and other safety features will not activate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Power Train
Filed Jul 18, 2021WA

My car failed to chage gears that I had to get car towed to a Honda dealer. The technician stated that the reason for failure was unknown but just resetted the system. I'm afraid that this might happen again.

Engine
Filed Jun 19, 2021CA

There were 2 recalls on my car and both have been serviced. But I keep having issues with a whole host of sensors including check engine light that lights up every week and the car is practically unusable. When the check engine and other lights/sensors trigger, the gas pedal is practically useless and cannot accelerate the car. This is a big problem when I'm on the road and might lead to catastrophic accident. I have taken my car several times to have it checked and I'm still having issues. Of late I keep hearing a whole lot of fan that are whirling and I could feel heat inside the car even when a/c is on. I have a feeling that this car has serious cooling issues and I'm feel unsafe driving this car. I would appreciate your help in this regard.

Air BagsCrash1 injured
Filed Jun 13, 2021LA

I was involved in an accident on 6/9/2021, where I was rear ended which caused tremendous damage. No air bags deployed. I have a fractured nose, large bump on head, whiplash, very badly hurt left arm and also have problems with my right motor skills.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Feb 13, 202148,000 milesCA

I BOUGHT MY NEW 2019 INSIGHT 4DR CVT TOURING JAN 2019. AFTER LESS THEN TWO YEARS OLD 5 WARNING LIGHTS CAME ON, ACC-ADAPTIVE CRUISE CONTROL, LKAS-LANE KEEPING ASSIST, COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION AND AUTO HIGH BEAM. I TOOK IT TO MY LOCAL HONDA DEALER THEY FOUND THE CODE B2A60-49 - MULTIPURPOSE CAMERA UNIT INTERNAL ELECTRONIC MALFUNCTION. BECAUSE THE CAR HAD OVER 30,000 MILES (OUTSIDE THERE WARRANTY) THEY TOLD ME TO CALL HONDA AMERICA CUSTOMER SERVICE AND HAVE THEM APPROVE REPAIRS. MY CALL TO HONDA AMERICA WAS A CALL FROM HELL, RUDE AND NO HELP WHATEVER, I ASKED A DOZEN TIMES TO PLEASE TALK WITH A SUPERVISOR AND THE ANSWER WAS NO. I WAS THEN CUT OFF. ALL THE SAFETY FEATURES THE COME WITH THE CAR ARE NOT NOT WORKING AND HONDA WILL NOT FIX IT. FOR ME TO HAVE IT FIXED WILL BE OVER $1600 (SEE ATTACHMENT)

Fuel/Propulsion System
Filed Feb 5, 202119,600 milesFL

FUEL PUMP REPLACED IN 10/2020 FOR RECALL 20V314000. IN 1/2021 I WAS PASSING A VEHICLE ON THE INTERSTATE WHEN THE CHECK ENGINE LIGHT STARTED FLASHING, THE VEHICLE STARTED BUCKING, AND I LOST ACCELERATION. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES I WAS ABLE TO CONTINUE DRIVING AT INTERSTATE SPEEDS. A LOCAL SHOP READ THE CODE AND REPORTED A MISFIRE ON CYLINDERS 3 AND 4. HONDA TECHNICIANS COULDN'T RECREATE THE ISSUE OR VIEW ANY CODE HISTORY, BUT DURING A TEST DRIVE FOUND THAT THE FUEL GAUGE HAD STOPPED FUNCTIONING. UPON INSPECTION OF THE PREVIOUSLY REPLACED FUEL PUMP IT WAS DISCOVERED THAT THE WIRES WERE CRUMBLING. THE FUEL PUMP INSTALLED DURING A RECALL CAUSED THE EXACT ISSUE IT WAS SUPPOSED TO AVOID. THE SERVICE ADVISOR QUOTED SOMEONE AT HONDA AS SAYING THEY'VE SEEN A FEW OF THESE ISSUES COME BACK AFTER THE INITIAL RECALL.

Back Over Prevention
Filed Oct 27, 202047,000 milesCO

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHEN SHIFTING TO REVERSE, THE IMAGE FAILED TO DISPLAY ON THE INFOTAINMENT SCREEN. THE CONTACT STATED THAT ONLY THE RED, YELLOW, AND GREEN LINES APPEARED. KUNI HONDA ON ARAPAHOE (10750 E ARAPAHOE RD, CENTENNIAL, CO 80112) WAS CONTACTED AND STATED THAT NHTSA CAMPAIGN NUMBER: 18V629000 (BACK OVER PREVENTION, VISIBILITY) WAS ALREADY REMEDIED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS AWAITING THE RESULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

Fuel/Propulsion System
Filed Oct 19, 202023,000 milesWI

HONDA HAS BEEN UNABLE TO ADDRESS THE EXISTING RECALL FOR THE FUEL PUMP ON MY CAR. I'VE CALLED MULTIPLE TIMES BETWEEN JULY 2020 AND TODAY (OCTOBER 19TH 2020). THEY STATE THAT THE PARTS HAVE NOT BEEN RELEASED TO THE DEALER, AND THAT I SHOULD CALL AGAIN IN A COUPLE WEEKS. THEY ARE NOT RESOLVING THIS ISSUE IN A TIMELY MANNER.

Unknown or Other
Filed Oct 12, 202018,800 milesCA

ACC, CMBS, RDM PROBLEM LIGJTS ARE ON. IT HAPPENS TWICE TIME WITHIN A YEAR OF OWNING THE CAR. I BROUGHT IT TO THE DEALER AFTER 3 DAYS OF PURCHASED THE NEW CAR (1ST TIME) AND WAS TOLD THAT THEY DIDN'T KNOW WHAT'S EXACTLY PROBLEM. THEY TRIED TO RESET THE SYSTEM AND IT WORKED. THEN IT HAPPENS AGAIN, SAME ISSUE, I BROUGHT IT BACK TO THE DEALER AND THIS TIME THEY WANTED ME TO REPLACE/REAIM THE SENSOR THAT ON THE FRONT BUMPER. THIS TIME THEY BLAMED IT ON THE MISSING COVER. I DID SOME RESEARCH ONLINE, IT'S A VERY COMMON ISSUE AND IT SHOULD BE THE MANUFACTURE PROBLEM. THEY NEED TO DO SOMETHING ABOUT IT BECAUSE IT COULD LEAD TO SOME SERIOUS ISSUE.

Engine
Filed Aug 10, 202012,000 milesCA

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL. THE FAILURE RECURRED ON FOUR SEPARATE OCCASIONS WHILE HIS WIFE AND A FRIEND WAS DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, AND WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V314000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

Electronic Stability Control (esc)
Filed Aug 6, 20207,800 milesFL

MY 2019 HONDA INSIGHT WAS PURCHASED IN FEB 2020 FROM A LEXUS DEALERSHIP IN ORLANDO. THE CAR WAS FUNCTIONING WITH NO ISSUES UNTIL JULY 2020. WHILE DRIVING THE AUTOMATIC BRAKING SYSTEM FAILURE WARNING CAME ON SUDDENLY IT SAID TO TAKE IT TO THE DEALERSHIP. I MADE AN APPOINTMENT WITH HEADQUARTER HONDA AND BROUGHT IN THE CAR.THEY RAN A DIAGNOSTIC AND SAID THAT THE CAR MUST HAVE BEEN HIT WITH SOMETHING. NOTHING HAS HIT THE CAR THE CAR FAX IS CLEAN THE TECH INSISTED THAT THE CAR WAS PROBABLY IN AN ACCIDENT. WHEN IN FACT THE BRAKE FAILURE LIGHT TURNED OFF ON THE WAY HOME AND STAYED OFF FOR A FEW DAYS ONLY TO RETURN AGAIN. HONDA WOULD NOT PAY TO REPAIR THIS AND SAID IT WOULD BE $1700 TO INSTALL A NEW RADAR CAMERA. THE CAR HAS LESS THAN 10K MILES AND IS UNDER WARRANTY. THERE IS SOMETHING DEFECTIVE WITH THE SAFETY SYSTEM ON THIS VEHICLE.

Engine
Filed Jul 9, 202040 milesCA

HONDA INSIGHT 2019 ..AC PROBLEM CONDECAR DEFECTED AND LEAK ...TO FIX THAT PROBLEM DEALER ASK 1300 DOLLAR CAR ONLY ONE YEAR OLD WITH SUMMER TIME 90 DEGREE OUT SIDE I HAD ONLY 64100 MILES HIGHWAY ..DEALER SAY THAT S NOT RECALL ON INSIGHT AND THE CAR NON UNDER WARRANTY THEY ONLY DO RECALL ON HONDA CIVIC AC PROBLEM NOT WITH INSIGHT

Electronic Stability Control (esc)
Filed Jun 18, 2020LA

THE CAR WAS BOUGHT AND DELIVERED MAY 15TH, LATE AT NIGHT. EVER SINCE, THE LANE ASSIST AND WARNING ARE ON AND SAY TAKE TO DEALER. I PARKED THE CAR A MONTH THEN DROVE FROM MISS TO ORLANDO, AND PUT 1700 MILES. COGGIN OF ORLANDO DID A QUICK COMPUTER CHECK, AS THEY HAD NO AVAILABILITY TWO DAYS AGO WHEN I TOOK IT IN, AND SAID EITHER A DEFECTIVE OR DAMAGED RADAR SYSTEM. NOW HONDA REP SAYS I MUST GET A RENTAL AND PAY MYSELF AND SHE WAS VERY ABRASIVE. THE SERVICE REPAIR PERSON SAID HE WILL RUN THROUGH UP TO 10 POSSIBLE PROBLEMS TO DIAGNOSE WHAT EXACTLY IS WRONG, AND BECAUSE HE RESET IT BUT IT POPPED BACK ON, SOMETHING IS FOR SURE WRONG. NOW I AM AFRAID I WILL BE ON THE HOOK AND PLAN TO TAKE IT IN TOMORROW MORNING.... OTHERWISE THE CAR SEEMS FINE WE JUST CANT USE ANY OF THE WARNINGS . THE BACKUP AND SIDE CAMERA WORK. *TR

Service Brakes
Filed Jun 16, 2020CA

WHILE DRIVING ON THE FREEWAY AND SOMETIMES ON CITY DRIVE, I NOTICED A SOUND AND A BRAKE FLASH ON OUR DASHBOARD. SURPRISING BECAUSE I AM NOT STEPPING ON MY BREAK. I LET MY WIFE ALSO DRIVE THE CAR AND THE SAME OBSERVATION WAS NOTICED. I CANNOT TAKE A PICTURE OF IT BECAUSE I AM DRIVING. SUCH OBSERVATION WERE NOTICED OCCASIONALLY BUT WHAT IF WE END UP ON A FULL STOP WHILE ON A FREEWAY? THAT'S THE WORRISOME PART. *TR

Engine
Filed Jun 12, 202026,295 milesMD

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE COLLISION AVOIDANCE SENSOR ACTIVATED WHICH CAUSED THE AUTOMATIC BRAKING SYSTEM TO ABRUPTLY STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO POHANKA HONDA LOCATED AT 1772 RITCHIE STATION CT, CAPITAL HEIGHTS, MD (301) 899-7800, HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JUNE 13, 2020: CAR WAS TAKEN IN FOR MAINTENANCE (26,295 MILEAGE IN) AT DEALERSHIP FOR 5 DAYS. SCHEDULED B MAINTENANCE AND FUEL PUMP MOTOR SAFETY RECALL PERFORMED. DIAGNOSTIC WAS ALSO DONE AT THE REQUEST OF CONTACT (CAR OWNER) FOR THE 3RD TIME AND DURING THIS TIME, DEALERSHIP CALLED MANUFACTURER (HONDA) AND THEY STATED "BRAKING FEELING UNCOMFORTABLE BECAUSE IT'S HYBRID WHEN THE SPEED IS IN USE IT RECHARGES BATTERY IT MAY FEEL DIFFERENTLY WHEN SLOWING DOWN BECAUSE OF THE HYBRID SYSTEM." CAR STILL ACTIVATES ACC AND AUTOMATIC BRAKING WHEN DRIVING JULY 3-6 ROAD TRIP THE LKAS+ ACC SYSTEM WAS TURNED OFF TO AVOID FORCED BRAKING AND OTHER SAFETY FEATURES. DEALERSHIP SERVICE MANAGER NOTED TAKING THIS SYSTEM OFF WOULD NOT STOP THE FORCED BRAKING BUT SO FAR IT HAS NOT OCCURRED. HONDA CONCLUSION IS NOT SATISFACTORY AND MORE INVESTIGATION NEEDS TO BE DONE.*DT*JB

Electronic Stability Control (esc)
Filed May 31, 20202 milesIL

ON JUNE 3, 2019, I BROUGHT THE CAR TO HONDA OF ILLINOIS (2500 PRAIRIE CROSSING DR, SPRINGFIELD (217-547-0750) FOR MAJOR SAFETY REGARDING MALFUNCTIONING DRIVING ASSISTING PROBLEMS AND CONFLICTING SIGNALS. AFTER DIAGNOSTICS, THE DEALER TECHNICIANS REPORTED CODES U128D, U1291, U1281, ETC. FOR SOLUTION, THEY RESET THE CODE AND TOLD ME THAT THEY CANNOT DEFINITELY FIX THOSE SAFETY ISSUES. THEY ADVISED ME TO COME BACK WHEN THE SAFETY ISSUES ARE BACK. ON JANUARY 15, 2020, I WENT BACK TO HONDA OF ILLINOIS FOR THE SAME SAFETY ISSUES THAT BECAME WORST. AT THIS TIME, THE TECHNICIANS WERE UNABLE TO EVEN PROVIDE A TEMPORARY FIX FOR THE CAR. I HAD TO GO TO ANOTHER DEALER FOR SOLUTION (BOB BRADY HONDA AT 4025 EAST BOYD ROAD, DECATUR, ILLINOIS 62521 (217 876-3800)). SIMILARLY TO HONDA OF ILLINOIS, BOB BRADY HONDA CONFIRMED THAT THEY DON'T HAVE A PERMANENT FIX FOR THOSE SAFETY ISSUES. IN ADDITION, THEY HAVE NOT PROVIDED SUMMARY OF WORK COMPLETED. BOTH DEALERS ARE ACTING NEGLIGENTLY FOR ALLOWING A CAR WITH SOME MANY SAFETY ISSUES TO BE DRIVEN ON THE ROADS. I CALLED AMERICAN HONDA MOTOR (800-999-1009) IN MULTIPLE OCCASIONS TO REPORT ALL THE SAFETY ISSUES AND CONCERNS FOR FATAL CRASHES. AMERICAN HONDA REFUSED TO PROVIDE RELIEF AND SOLUTION TO ADDRESS THE SAFETY ISSUES. THEY ONLY REFERRED TO BOTH LOCAL DEALERS. THEY BOTH CONFIRMED THAT THEY CANNOT FIX THE ISSUES. CLEARLY, ROAD AND VEHICLE SAFETY IS NOT PART OF HONDA'S GOALS. IN SUMMARY, MY 2019 HONDA INSIGHT HAS MAJOR SAFETY ISSUES AND IS SENDING

Electrical System
Filed Oct 15, 20194,236 milesMS

TL* THE CONTACT OWNS A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE VEHICLE REGISTERED OBJECTS CLOSER THAN WHAT THEY WERE AND ENGAGED THE BRAKE ERRONEOUSLY. IN ADDITION, THE CONTACT NOTICED A BURNING ELECTRICAL ODOR SOMETIMES INSIDE THE VEHICLE. FURTHERMORE, THE TOUCH SCREEN RADIO WOULD SHUT OFF AND THE FUEL GAUGE DISPLAYED 40.5 MILES LESS THAN WHAT IT WAS SUPPOSED TO BE PER GALLON. THE VEHICLE WAS TAKEN TO PATTY PECK HONDA (555 SUNNYBROOK RD, RIDGELAND, MS 39157, (601) 957-3400), BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000), AND CARL HOGAN HONDA (3621 US-45, COLUMBUS, MS 39705, (662) 328-8236) TO BE DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 09717216. THE FAILURE MILEAGE WAS 4,236.

Air BagsCrash1 injured
Filed Sep 28, 20191,500 milesCA

WAS IN A CAR ACCIDENT COSTING $7,000 IDAMAGE AND THE AIRBAGS DIDN'T DEPLOY. HIT MY HEAD ON DRIVER DOOR WINDOW. DEALER SAID THEY REPLACED THE SRS HARNESS. THE STRUCTURE WAS DAMAGED SO THE AIRBAGS SHOULD HAVE DEPLOYED.

Air BagsCrash
Filed Sep 27, 201944,154 milesCA

MI VOLSAS DE AHIRE NO FUNCIONARON Y ESTAN COBRANDOME POR UN DEFECTO DE FABRICA NECESITO QUE BEAN MI SOLICITUD YA QUE POR ESE DEFECTO DE FABRICA ME GOLPIE MI CUERPO

Engine
Filed Aug 17, 20192,820 milesOR

HONDA INSIGHT 2019, MILEAGE: 2820 (NEW), 1.5 L (EARTH-DREAMS GASOLINE ENGINE). I HAVE NOTED GASOLINE IN THE OIL CRANKCASE, VERY STRONG ODOR SMELLED WHEN I CHECKED THE OIL LEVEL ON THE "DIP" STICK. NOTE: ORIGINAL OWNER, BRAND NEW CAR, BROKE-IN ENGINE PER MANUAL, PURCHASED IN JUNE 2019.

Service BrakesCrash
Filed Aug 13, 20193,668 milesME

TL* THE CONTACT RENTED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT WHILE REVERSING AT 3 MPH AND MAKING A 180 DEGREE TURN, THE BRAKE PEDAL WAS APPLIED HOWEVER, FAILED TO RESPOND. THE CONTACT CONTINUED TO PUMP THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND CRASHED INTO A POST TO A STORE. THE CONTACT ATTEMPTED TO REVERSE AGAIN BUT THE VEHICLE CONTINUED TO NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO A PARKED FORD SUV. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED WITH YORK MAINE POLICE DEPARTMENT UNDER FILED 9YRK-200-AC. THERE WERE NO REPORTED INJURIES OR MEDICAL ATTENTION PROVIDED. THE VEHICLE WAS TOWED TO THE AN INDEPENDENT LOT AND THEN TOWED TO DOVER HONDA (1 DOVER POINT RD, DOVER, NH 03820 (603) 742-1676) WHO STATED THAT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,668. *TT *AS

Electrical System
Filed Aug 6, 201931,000 milesMD

TL* THE CONTACT OWNED A 2019 HONDA INSIGHT. THE CONTACT STATED THAT THE INFOTAINMENT PANEL OVERHEATED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. WHILE THE VEHICLE WAS OFF, THE INFOTAINMENT PANEL INTERMITTENTLY FLICKERED ON AN OFF. THE CONTACT ALSO NOTICED A BUZZING NOISE COMING FROM THE REAR DRIVER'S SIDE FUEL TANK WHEN THE VEHICLE WAS OFF. THE VEHICLE WAS TAKEN TO CRISWELL HONDA (19525 AMARANTH DR, GERMANTOWN, MD 20874, 240-864-0880) WHERE THE INFOTAINMENT PANEL WAS REPLACED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. *TT *JB *JS

Electrical System
Filed Jul 31, 20191,400 milesVA

APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE.

Unknown or Other
Filed Jul 2, 20198,500 milesMO

APPLE CARPLAY WILL OCCASIONALLY CRASH DURING VEHICLE USE, CAUSING THE CENTER INFOTAINMENT CONSOLE TO COMPLETELY RESET. IN THIS PERIOD, BACKUP CAMERA AND SIDE VIEW CAMERA ARE INACCESSIBLE FOR 30-60 SECONDS. THIS OFTEN HAPPENS MID OPERATION OF VEHICLE. FAULT NOT OF APPLE, BUT OF HONDA'S POOR IMPLEMENTATION OF CARPLAY.

Wheels
Filed Mar 27, 20195,000 milesNC

TPMS (TIRE PRESSURE MONITORING SYSTEM) SENDS PRESSURE ERROR ALL THE TIME DUE TO UNEVEN TIRE WEAR NOT DUE TO PRESSURE BEING OUT OF RANGE. HONDA RECOMMENDS REPLACING ALL TIRES AT ONE TIME TO CURE THE ISSUE. PROBLEM OCCURS REGARDLESS OF TPMS RESET AND BOTH STATIONARY & IN MOTION. SEE ATTACHED LETTER TO HONDA. HAVE DEALT UNSATISFACTORILY WITH HONDA DISTRICT REP.

Service Brakes
Filed Mar 12, 2019900 milesCA

THE CMBS HAS MISTAKENLY ACTIVATED AT HIGHWAY SPEEDS TWICE NOW IN LESS THAN 1000 MILES DRIVEN. THE CMBS HAS CAUSED MY CAR TO BREAK SHARPLY, FOR JUST A SECOND, REDUCING SPEED BY ABOUT 5-10 MPH, WHEN THERE WAS NO REASON FOR IT TO DO SO. THERE WAS NO PRECIPITATION AND THERE WAS NO OBSTACLE WHATSOEVER THAT SHOULD HAVE CAUSED THE CMBS TO ACTIVATE.

Seat Belts
Filed Feb 23, 2019VA

PASSENGER SIDE, REAR, SEAT BELT IS HARD TO DON. THE FEMALE RECEPTACLE IS VERY LOW IN THE BOTTOM OF A OPENING IN THE SEAT CUSHION. PASSENGERS VERY OFTEN ENCOUNTER DIFFICULTY BOTH DIFFERENTIATING BETWEEN THE CENTER AND SIDE RECEPTACLE(S) AS WELL AS PHYSICALLY LATCHING THE BELT.

Unknown or Other
Filed Feb 21, 20198,000 milesNC

TPMS (TIRE PRESSURE MONITORING SYSTEM) CONTINUES TO REPORT A PROBLEM WHEN THERE IS NONE. WE REPLACED A TIRE DUE TO SIDEWALL PUNCTURE A COUPLE OF MONTHS AFTER PURCHASE OF CAR. REPLACEMENT WAS SAME BRAND, SIZE, ETC EXCEPT IT WAS NOT THE TYPE OF LOW MILEAGE TREAD THAT MANUFACTURERS PUT ON NEW CARS IN OTHER WORDS IT WAS A TYPICAL AFTER MARKET CONSUMER TIRE. HONDA DEALER SAYS TO THEIR KNOWLEDGE ONLY FIX IS TO BUY NEW TIRES 2 AT A TIME OR EVEN 4 AT A TIME TO AVOID TPMS WARNING. THIS IS NOT A NEW PROBLEM WITH THIS TYPE OF TPMS SYSTEM. IN A FORM EMAIL HONDA OFFERED NO SOLUTION TO THIS PROBLEM WHEN WE FILED COMPLAINT ON THEIR WEBSITE. WE KNEW NOTHING ABOUT THIS PROBLEM WHEN PURCHASING THIS NEW VEHICLE. WE ARE OTHERWISE VERY SATISFIED WITH THE CAR. VERY FRUSTRATING.

Visibility/Wiper
Filed Dec 6, 20188,500 milesKY

WHILE DRIVING THE DISPLAY SOMETIMES SHUTS OFF AND RESETS. THIS PREVENTS THE ABILITY TO USE THE BACKUP CAMERA. THIS HAPPENS ON BOTH HIGHWAY AND CITY STREETS.

Unknown or Other
Filed Dec 1, 20184,000 milesOH

THE DIGITAL MILES-PER-HOUR SPEEDOMETER WILL NOT APPEAR ON THE INSTRUMENT PANEL IN ANY 2019 HONDA INSIGHTS. IT WILL ONLY APPEAR AS KILOMETERS-PER-HOUR. A REPRESENTATIVE FOR HONDA USA SAYS THIS IS THEIR DESIGN, YET THEIR MANUAL CLEARLY STATES IT SHOULD APPEAR IN MILES-PER-HOUR. THERE IS A NEEDLE SPEEDOMETER THAT SHOWS MILES-PER-HOUR, BUT THIS IS OFTEN HIDDEN FROM SIGHT BY THE STEERING WHEEL. I THINK THIS IS A SAFETY HAZARD AS IS IS DIFFICULT TO KNOW THE ACTUAL SPEED OF THE VEHICLE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Honda Insight → · Every Insight year → · How the figures are calculated →