Page 2 of 3 · complaints 51–100 of 110

2024 Honda HR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2024 record →

Unknown or Other
Filed Dec 27, 2024CA

Multiple delearship locations failed to satisfy my appointment. Being canceled or due to bad service, etc. Just too many back and forth games, causing stress and worry and risking my safety issue driving my car with my kids. Delership saying they don't have the parts?! When it's a safety risk issue!! Other locations not helping to get me an appoitment to get the problem resolve! Phone call being transferred, being on hold just too much lack and bad service!

Steering
Filed Dec 26, 202428,000 milesCA

The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that when steering the vehicle with the lane-keeping assist system activated, the steering wheel would seize at times. The dealer was contacted and confirmed that the parts had not been shipped by the manufacturer. The contact called another dealer, AutoNation Honda Fremont 5780 Cushing Pkwy, Fremont, CA 94538, who confirmed the remedy was not available and informed the contact of how to deactivate the lane-keeping assist system to avoid the failure experienced when steering the vehicle. The failure did not occur again after deactivating the lane-keeping assist system. The manufacturer was not made aware of the issue. The failure mileage was 28,000. Parts distribution disconnect.

Seats
Filed Dec 23, 2024VA

The driver’s seat keeps lowering on its on. I get in the car in the morning and have to crank the seat up and then in the afternoon leaving work, I have the crank the seat up again. I went and made a complaint at 2 different Honda dealerships on 9/4/2024 and 12/4/2024 and they both said they couldn’t find anything. I know it keeps lowering beside I can’t see from my rear view mirror without having to crank up the driver’s seat. It is not an electric seat either. It is aggravating the car had 16miles on when I brought it.

Steering
Filed Dec 19, 2024PA

The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several undisclosed dealers were contacted and confirmed that the parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering
Filed Dec 17, 2024VA

I've called American Honda's Customer Support, along with my local dealer in Arlington, VA, (Safford Brown), where I purchased the vehicle, numerous times since early November. Each time I call, I am simply told that the parts for the repair are not available and they don't know when they will be available.

Seat Belts
Filed Dec 13, 20245,000 milesNY

The contact owns a 2024 Honda HR-V. The contact stated that the front driver’s side seat belt was locking without depressing the brake pedal. The contact had to unlock the seat belt by removing the tongue from the buckle to retract and reset for normal functionality. The vehicle was taken to the dealer who diagnosed that the seat belt failed and needed to be replaced. The seat belt was replaced. The failure was persistent. The front passenger’s side seat belt had experienced the same failure. The manufacturer was made aware of the failure and opened a case. The failure mileage was 5,000.

Steering
Filed Dec 11, 2024FL

The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

SteeringCrash1 injured
Filed Dec 11, 2024NY

The contact's spouse owns a 2024 Honda HR-V. The contact's spouse stated that while driving at an undisclosed speed during rainy weather conditions, the contact's spouse fully collided with another pick-up vehicle. The contact stated that the air bags were deployed during the incident. The contact spouse suffered unknown injuries and received multiple operations due to the incident. A police report was filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. After the incident occurred the contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was not made aware of the failure The failure mileage was unknown. Parts distribution disconnect.

Steering
Filed Dec 11, 2024UT

The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

SteeringCrash2 injured
Filed Dec 8, 2024VA

Steering issue which caused difficulty in turning which caused a collision, inspected by auto body collision center, no warning messages were present on vehicle.

Steering
Filed Dec 6, 2024NY

The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Steering
Filed Dec 4, 202420 milesAL

The contact owns a 2024 Honda HR-V. The contact stated while driving at various speeds, the steering wheel was difficult to turn. The contact stated that the failure was more significant while turning. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); and related the failure to the recall. The contact stated that the failure had become progressively worse. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 20.

Steering
Filed Dec 3, 2024CA

The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Seat Belts
Filed Dec 2, 2024MA

I took my vehicle honda hrv 2024to kellys Honda in lynnway Massachusetts for seat belt recall and they said it was done after my vehicle was serviced but after I find out it wasn't done seat belt always got same issue stuck or couldn't be released and could cause an accident kelly honda services lied about fixing the problem and its not. also I have another recall on the same vehicle its been 3 months now and they saying they haven't got the parts yet also there is visibility issue with the vehicle mirrors are not heated and front glass it won't Clair even after you turn glass heated on.

Steering
Filed Dec 2, 2024MA

Recall ID# 24V-744 I CALLED 2 HONDA DEALERS SAYING THEY HAVEN'T GOT THE PARTS YET AND ITS BEEN 3 MONTHS NOW

Unknown or Other
Filed Nov 26, 2024CA

Recently, I received a recall notice from Honda Corp. (Recall #MJU; NHTSA Recall # 24V-744). This morning, I took the vehicle to a dealership to have the defective part(s) replaced. I was told there weren't any parts available and unsold cars in the dealership's inventory would be repaired first, or they couldn't legally be sold due to the recall. Edgar, the service rep, told me to check back in January.

Steering
Filed Nov 26, 202412,979 milesCA

The contact owns a 2024 Honda HR-V. The contact stated while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated the steering wheel became difficult to turn. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,979. Parts distribution disconnect.

Power Train
Filed Nov 22, 2024PA

As of 11/22/2024, Odometer reading little over 4k miles. Bought it brand new from Honda dealership in Pennsylvania. Issue: Right before coming to a complete stop i.e while down shifting 20mph to 6 - 8 miles per hour, I am feeling a sudden jolt while breaks applied. It is unknown to me weather this is a engine or transmission issue but this same issue many Honda HR-V owners have noticed and reported on social media. This issue is causing improper front side movement of the vehicle and causing improper break application when attempting to stop the car. This is causing a confusion and doubts while operating my car, making me feel unsafe to operate this car is a dense traffic situations. I am going to request as many car owners as possible to report this issue as they are facing the same issue but yet to report it to NHTSA. P.S Honda dealerships are charging $299 diagnostic fees which is not right. Authorities must address this issue with Honda with a mass recall to ensure people's safety. Thanks.

Steering
Filed Nov 21, 2024IN

Recall Number: 24V-744 Honda Campaign Number: MJU Service Bulletin Number: 24-118 I received the recall notice today and immediately contacted the dealership. I was told that it would be August before they would be able to fix it. They don't have the part and don't know when they will be getting the part. This is well beyond the 60-day requirement stated in the bulletin, so I am lodging a complaint as the bulletin instructed.

Steering
Filed Nov 21, 2024AZ

While driving on the highway my power steering went out making it extremely hard to control the vehicle. As soon as I left the highway several indicator lights came on saying power steering not working, STOP driving and call dealer. Also, accident avoidance not working, lane departure not working, etc. Called Honda Roadside Assistance and had the vehicle towed to a dealer. This was at 6:00PM on a Saturday (Nov 16). Vehicle was inspected on Monday Nov 18 and everything was working fine. The vehicle history showed a drop in battery voltage which Honda believes caused the warnings to go off. I'm concerned that I had NO power steering which could have resulted in an accident.

Steering
Filed Nov 20, 2024NJ

My car dealership in Route 23 (700 NJ-23, Pompton Plains, NJ) did not give me any notifications regarding my car recall. I found out myself from the News, so I called Route 23 to schedule a service appointment on 11/13/24. Route 23 refused to schedule me, stating that I did not receive any paperwork in the mail from Honda. I emailed my salesperson on Nov 14th, and was told to wait until further notice. I called again on 11/20/24 to follow up on this issue. They once again refused to schedule an appointment for me because they don’t have any parts. They also said that there is no waiting list or expected date for when the parts will become available. Nor did they offer any alternative to the problem. When I addressed my safety concerns, they told me “it’s a waiting game”, and refused to inspect my vehicle, saying “there is nothing we can do”.

Steering
Filed Nov 12, 2024VA

This is the second recall for this HRV Sport. First was a seatbelt issue which was fixed then, now the gearbox issue has a recall and no fix. There is also an issue with my brake pedal which Honda checked and said "there is nothing to do". Also, my window keeps going up and down its sensor issue only to hear "We looked at it". I have a $550 monthly payment for a car that is dangerous for me and everyone else on the road. I want to return this car as I am totally turned off by the response of Honda. What can I do?

Air Bags
Filed Nov 4, 2024IL

My car has been brought in for service multiple times due to airbag issues. After the initial repair resembling of the car panels was not done correctly forcing me to bring back the vehicle. After this on another occasional a strange rattling noise began to happen while driving the vehicle. This was scheduled for service but then the noise went away. After this another airbag issue came up saying the vehicle had to be taken to the dealer. The dealer was inititally saying the issue could not be duplicated and I could pick up the vehicle. At this point I looked up recalls and found the recall regarding steering and that noises could be attributed to this. I ask the recall be performed and was told it could not be. Another issue was however found with the airbags and repaired. I was told to get vehicle as it was fine. Since then the noise has occurred on 3 seperate occasions. Additionally while driving with lane control the vehicle has 2 twice left lane on highway forcing me to correct. I feel things are being dealt with in a very dishonest way by Honda of America and it is instructing dealers to avoid correctly diagnoising issues and falsling claiming it cannot be duplicated to avoid itself costly repairs.

Air BagsCrash1 injured
Filed Oct 29, 20244,441 milesTX

The contact owns a 2024 Honda HR-V. The contact stated while her daughter was driving 30 MPH, the driver attempted to switch lanes to prevent another vehicle from crashing into her vehicle. The contact stated that the steering wheel seized inadvertently, causing the vehicle to drive off the road. The vehicle hit the sidewalk and drove into the ditch, where the vehicle hit a small hill. The air bags did not deploy. The driver hit her head against the steering wheel and sustained neck and head pain. The contact stated that the front driver's side seat belt failed to retract and restrain her daughter; however, the front passenger's side seat belt retracted even though the seat was unoccupied. Additionally, the rear driver's side and passenger's side seat belts had extended abnormally. The vehicle automatically dialed 911, and police officers arrived at the scene. A police report was filed. The contact's daughter was able to exit the vehicle and did not seek medical assistance. The vehicle was towed to Tipton Motor Sales, LLC(3840 North Expy, Brownsville, TX 78526), where the front bumper, all the seat belts, the front driver's side tire, and unknown suspension parts were replaced due to the damage the vehicle had sustained during the incident. The contact became aware that the VIN was included in NHTSA Campaign Number: 24V744000(Steering), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. Th

Forward Collision Avoidance › Adaptive Cruise Control
Filed Oct 23, 2024MN

While on cruise control on the freeway, car suddenly decelerated 20+ MPH. There was nothing ahead of me on the road at the time, no cars, no debris or construction materials, nothing. I was nearly rear ended. Car has not been inspected yet. Many alerts go off on the dash for unexplained reasons - that various safety mitigation systems are offline due to debris on windshield for example, when the windshield is totally clean. But there were no alerts prior to this deceleration at all. Drivers side speaker shorts out intermittently. Car is available for inspection on request. I haven't used cruise control since this incident.

Steering
Filed Oct 22, 2024IL

The contact owns a 2024 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V744000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.

Electrical System
Filed Oct 19, 2024TX

On the 2024 HRV LX the unlock button on fob unlocks all doors at the same time when you press the unlock button once. It should only unlock the driver’s door when you press it once and should unlock all doors when you press it twice. The car manual itself states this should be the default setting however it is not. This is basic safety feature that has been used on most vehicles for last 10 plus years Honda included so it doesn’t seem feasible they would suddenly remove it. This was an oversight and a dangerous one!

SteeringCrash1 injured
Filed Oct 18, 202413,500 milesOH

The contact owned a 2024 Honda HR-V. The contact stated while driving approximately 35 MPH, she had a crash which resulted in a roll-over of the vehicle. The contact stated that the police and EMS arrived and she was transported to a hospital. The contact stated that she had no memory of the accident and had no memory due to a brain injury. The contact stated that she had no other injuries. The contact stated that the vehicle had been towed to an impound lot and that her insurance provider had declared the vehicle a total loss. The vehicle was not diagnosed either by the insurance company or a dealer. The contact stated that she had recently received notification of NHTSA Campaign Number: 24V744000 (Steering) and related the crash to the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 13,500.

Steering
Filed Oct 4, 2024OH

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system appears to have malfunctioned. It is available for inspection upon request. How was your safety or the safety of others put at risk? I felt slight, momentary resistance when turning the steering wheel, mainly to the right. The resistance would then suddenly disappear and the steering wheel then lurched forward up to about 1" in the direction that I was turning the steering wheel, causing a bit of oversteer. I fear that this problem could develop into a full failure of the steering system while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, although I have a service appointment scheduled with a dealer to discuss and investigate this problem. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure? No. When did they first appear? 10/3/2024

Steering
Filed Aug 22, 2024NY

I am reporting a major steering issue with my relatively new 2024 Honda HR-V, of which I’ve been driving since September of 2023. I recently started noticing jolting in my steering wheel when making even a slight turn, such as to adjust my positioning in a highway lane. It can best be described as “sticky steering,” and based on recent research I found reports of other Honda consumers complaining about this exact issue. According to this article [XXX] ) it appears to have something to do with a defective steering gear part. This is extremely dangerous to my safety and makes me extremely upset that this is occurring in a practically brand new vehicle. Please help and have Honda do their part in rectifying the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Structure › Body
Filed Aug 16, 2024PA

Bought 5/28/24 a little over 2k miles on it. Noticed paint changing color on 8/3 at night when raining. Next morning the speckles of paint that the rain drops hit that were white disappeared. That night I was also frayed because there had been this foggy what looked like water stains on my windshield that the wipers weren’t cleaning off everytime it rained. Thought it was my windshield wipers or something I was doing with the condensation in the air when it rains. 8/8 downpour all day and my Car panel is completely white and in The morning it was gone. Contacted Mohawk Honda and said come there or go to nearest certified dealer ( I live 4 1/2 hours away from my home town where I bought it) went to nearest dealership they reviewed it and said It’s environmental or someone painted it but Honda has no record of it being repainted. They said it wasn’t covered under warranty and to call my insurance. I went there with pictures of other cars with the same year and model That posted pictures of their car paint doing the same thing and they said those cars could have been in a parking lot and someone threw battery acid on them. My issue is a safety issue because I have it on both windshield and panel Of car and on the windshield it is invisible until it rains and becomes Dangerous on highway when rain it hitting the windshield and wipers Are not able to take off the hard water stain like film on it. Corporate said the dealerships are privately owned and they Don’t always work togethe

Engine
Filed Aug 12, 2024CA

Emissions systems problem

Electrical System
Filed Aug 2, 2024CT

Warning light keeps coming on the gauge saying clean windshield or your safety features will not operate. Comes on as soon as I drive car into my garage. Came on even after washed the car by hand. Been to the dealer twice and the second time they changed the camera in the windshield. Light came back on 3 days later. There is an electrical issue because the rear led cargo lights remain glowing even after turning off car. This was also addressed at the dealership. This is definitely a safety concern is my safety features will not operate if “windshield is dirty “. The car has only 1800 miles on it.

Visibility/Wiper
Filed Jul 13, 2024UT

What component or system failed or malfunctioned, and is it available for inspection upon request? The windshield of my 2024 Honda HRV exploded into pieces while the car was parked. The windshield was inspected by the dealership. How was your safety or the safety of others put at risk? The sudden explosion of the windshield posed a significant safety risk, as shattered glass could have caused injuries to anyone nearby. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has been confirmed by Stockton 12 Honda in Sandy, UT, where the windshield was replaced. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes, my dealership inspected the vehicle or the windshield, and after getting approval (2 days) they approved the replacement. . Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning signs indicating a problem with the windshield prior to the explosion. The car was parked and unattended when the incident occurred. Additional Details: Mileage: 11,520 miles. Incident Details: The car was parked during my work hours. Surveillance footage confirmed no one had tampered with or touched the vehicle. Action Taken: Stockton 12 Honda in Sandy, UT replaced the windshield, but it took over a month due to a backlog of similar cases. According to the dealership, more than 55 other Honda

Suspension
Filed Jun 20, 2024CA

My car has a warning of gauge display on the warning says: Range & Fuel , my gas tank is always full. also when I brake the car made a movement if the motor mounts are old and not holding my motor of my vehicle.

Service Brakes
Filed Jun 4, 2024TX

I was driving and the car suddenly started shaking. The car began losing control and I came to a stop as a curb was hit. A further inspection revealed my CV Joint was broken. I did not hit anything to cause the CV joint to be broken. Also the departure lane was not activated

Visibility/Wiper
Filed May 10, 2024KS

The windshield crack from a very small pebble strike out of all the cars I’ve owned I’ve never seen one break so easily it is a joke all the windows on the vehicle are flimsy and poor quality it crack near the bottom center edge just from finishing the drive home on a rural drive

Visibility/Wiper
Filed May 10, 2024OR

Glass cracked on the front windshield. No known rock or anything broke it. Seems like cheap glass and others have same experience.

Steering
Filed Apr 23, 2024PA

In our 2024 Honda HRV, If you are holding the steering wheel at 12 and turn it to 12:02 or to 11:58 there is stickiness, once the going past the stickiness there is then a jerk in the wheel.

Steering
Filed Apr 14, 2024IL

The steering wheel sticks when traveling straight. In order to maneuver the wheel a bit to stay in the lanes you have to jerk the wheel. It is not smooth but sticks and need to jerk the wheel.

Electrical System
Filed Apr 13, 2024NV

Sudden HARD braking when a vehicle is passing Windows that do not close properly and are then prone to sudden slamming shut (will eventually shatter) Have been in to have these repaired only to have them not repaired and even refused due to dealer fear of not being reimbursed This is an ongoing issue with honda

Steering
Filed Apr 11, 2024PA

Steering gear box defective my steering was sticking and pulling me both to the right and left had to keep correcting the steering. The problem was there earlier but thought it could be the lane assist however lane assist was not activated. The problem started out not too bad but got progressively worse. Had to fight steering car to keep on my lane. Took to dealer on March 7th 2024 . They told me car was not safe to drive. So car is on lot at dealers and the part is backordered the Eta for part is 9/6/3024 purchased car in July2023 has about 5000 miles. On it now

Steering
Filed Mar 28, 2024MD

Vehicle is brand new and has is issue where when the steering wheel is straight, the vehicle pulls left often into the direction of opposite traffic. And in order for the vehicle to drive straight, the steering wheel has to be tilted to the right. I have seen identical complaints to this on reddit and people share my concern. It is available for inspection depending on the needs to assess this issue. I took the vehicle for an alignment at the dealership I purchased this vehicle from last week or so and the issue persists exactly as before I dropped off and they seem to not have a fix for this safety issue, making me concern for my safety when driving this vehicle. (Ourisman Honda of Laurel) This puts me and other drivers at risk! A service member confirmed this issue during a diagnostics drive. The vehicle steering wheel has not been inspected by any party as they have no fix for this safety issue at this time. (potentially a major safety issue) There are no indications of this issue and have seen many owners of the 2024 and 2023 model with this safety concern on online communities. This issue bas appeared since day of purchase of this vehicle on the 20th of March and makes me question my/others safety and my purchase.

Steering
Filed Mar 14, 2024LA

The steering is sticking. It started around 4,000 miles and has gotten progressively worse at now 9,000 miles. It makes the vehicle very difficult to drive and very dangerous in rainy conditions because I am afraid it is going to slide having to snatch the steering out of a curve on a wet road! It's like a build up of pressure where the steering wheel wants you to go in one direction and you have to break it free to be able to turn. It is a constant battle, even on straight roads. Just a constant jerking motion to even drive it straight! I travel a road every day with 4 round-a-bouts and I have to break the steering out of the curve every time. If I am sitting at a dead stop with my hand resting on the steering wheel, it's like after a few seconds the pressure breaks free and it allows the steering wheel to turn and my hand to fall to the side with it. I have never encountered such a thing! I hate it! It is DANGEROUS! I cannot believe I have a new vehicle that I absolutely hate to drive because of this!!!!!!!!!!!!! There wasn't an incident but I am putting 11/15/2023 below because that is when I had to drive it in the rain out of town and was literally terrified at the way it drove! I don't remember the exact date it started but I remember that day for sure!

Unknown or Other
Filed Mar 13, 2024GA

[XXX] When I purchased this vehicle it had four miles on it and had just been also purchased on the 5 it appears from Mexico and brought here to Honda South in morrow ga . No information was told to me about the recall nor was it on or disclosed to me . Next day I download the apps for my car to use and immediately I was stopped with alerts for open unrepaired recalls . When the dealership was confronted they said the manager wasn’t there to come back Tuesday . I seen where this is not only a recall but a stop sell and a non compliance ordered . Until repair or replacement inspections have been done . Now once the repair would have been made the system then would have been cleared of it . But obviously they purchased it from the import regardless of the letter sent out by NHTSA on [XXX] To Mr. Blank with Hondas campaign manager [XXX] . Honda south completely dismissed the importance of safety in disregards to the public safety and the warnings put in place . They then gave me a service dept. Receipt as if I came in for it not as a new customer falsely claiming and stating they received deductible in cash for an inspection. It stated it passed and no repair needed . They never did any of this but instead used it to clear the recall as if I was a previous owner receiving a notice . Then knowing it hadn’t been checked I went to another dealership to see if I could get the inspection and they said that in the system it showed I didn’t it yesterday and also had repairs and part nu

Back Over Prevention › Sensing System › Camera
Filed Mar 13, 2024KS

See attached document for complaint

Forward Collision Avoidance › Automatic Emergency Braking
Filed Mar 5, 2024PA

For the second time, while driving normally, with no obstructions in my lane ahead of me, my car’s collision mitigation system abruptly and harshly hit my brakes while warning sounds deployed. This was enough to cause me and my passenger to leap forward in our seats; thankfully we were wearing our seatbelts. I have not been to the dealership yet for this issue, but will tell them at my first oil change. I’m really angry because the jolt this faulty sustem gave us was enough to trigger a panic attack or even a heart attack.

Fuel/Propulsion System
Filed Feb 20, 2024DC

Gas Mileage and Fuel Consumption Report with Safety Concerns [XXX] & [XXX] 2024 Honda HRV I am reporting a critical concern related to the gas mileage reading and fuel consumption of my 2024 Honda HRV. Despite the recent diagnosis conducted by the manufacturer service center, the issue persists. The displayed gas mileage on the dashboard indicates a range of 17/19 city/highway miles per gallon, which significantly deviates from the expected fuel efficiency for this vehicle. Additionally, a maintenance request sign has appeared on the dashboard at only 2700 miles. This is an unexpected occurrence and adds to the concerns regarding the overall performance and reliability of the vehicle. The persistently inaccurate gas mileage readings, coupled with the maintenance request sign appearing prematurely, pose safety risks by potentially leading to unexpected breakdowns and compromising the overall reliability of the vehicle. I appreciate your immediate attention to this matter and expect timely updates on the resolution progress. Sincerely, [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

EngineFire
Filed Feb 19, 2024MA

I parked, turned the car off and then my boyfriend, me and my dog went for 30 min walks. When we came back, we started seeing smoke coming out from a front hood, there were also flame on the right front side of the car. I immediately called 911 to describe the situation. While we were waiting for fire department, the car exploded. Insurance report stated no visual sign of tampering and fire department stated same thing.

Structure › Body
Filed Jan 24, 2024PA

I woke up MLK day to find that my side left mirror had cracked, from top to the middle of the mirror, just a straight line. There was no damage to the rest of the car, no indication of anything hitting the mirror, just a clean crack, eventually the crack when through the whole mirror. I then reported to my honda dealership who then told me the side mirror is on back order which is causing a safety issue because it is challenging to drive when a mirror split it half, it throws off what I am looking at as I am driving There was no warning of an issue, just cracked and the car was parked in our driveway

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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