The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2018 Honda HR-V complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →
Every honda I have had, civic, accord, Hrv, have had issues with the driver side sun visor. It will not stay up and it makes seeing out the windshield an issue. Also the rearview mirror developed black marks going across a big one portion of the bottom part of the mirror. Making it difficult to see everything.
The contact owns a 2018 Honda HR-V. The contact stated that while driving at an undisclosed speed, a message was displayed to "Check fuel cap". After refueling the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the repair under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, and the vehicle had been repaired by the dealer. The manufacturer was not notified of the failure. The failure mileage was 102,000.
I was driving on the highway and suddenly my 2018 Honda HRV had a power failure, with the dash flashing and loss of acceleration. Luckily, I was able to coast off the highway with hazards on. After numerous power cycles, I was able to get the car into limp mode but could not go over 30mph. I took it to the dealer and was diagnosed to be the known Continuously Variable Transmission (CVT) issue. My car is in great condition, with only 97k miles. I was at the dealership only a week before for the fuel injector recall, and this transmission issue was not mentioned. According to Service Bulletin 21-0467, the extended warranty to cover the CVT defect covers 7 years and 150k miles -- unfortunately, my car was is an 7 years and 1 month old according to the "delivery date" in Honda's system. I am still trying to verify this claim. I was denied all warranty and goodwill from Honda and quoted over $10,000 for the repair. I called the corporate contact (America Honda Motor Co.) to no avail. Both the dealer and corporate offices deny any liability for a known defect, after having brought the car to their service center just days before the warranty allegedly ended.
Odometer has been glitching due to freezing temps. Mileage seems to still be tallying but yesterday in temp of 10 degrees F, meter was glitching badly. Seems to be fine when warmed up but even button on dash to see trips becomes difficult to push. Sometimes turning car on the odometer is blank and will turn off the car and back on again to have it pull back up. Gas gauge and light still function even with glitching. Have read that other makes are having this issue as well.
Car completely died at a stop light while in drive but just stopped. Restarted it and it was sluggish. 2 red lights came on in middle of display but disappeared before I could see what they were.
The contact owns a 2018 Honda HR-V. The contact stated that the vehicle was taken to the local dealer for Technical Service Bulletin: 19-064. While at the dealer, the front windshield cracked. The vehicle was repaired. The contact became aware that the repair was completed with an aftermarket windshield. The contact stated that there was water leaking around the windshield. There was no warning lights illuminated. The local dealer was contacted again, but the vehicle had not been diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 50,000.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The rear camera produces distorted images during and after rain, snow, dust or other road or atmospheric conditions. The defect in the camera's design creates significant safety risks because the driver cannot see obstacles, including people, behind the car when backing up. The vehicle has not been taken to a dealer, independent service center, manufacturer, police or insurance representative. There are no warning lamps, messages or other symptoms (other than the distorted images) of the problem. Also, there does not appear to be a way to change the brightness of the video screen, which makes it difficult to see images at night.
The MPG gauge on the instrument cluster does not light up. This part of the instrument cluster also displays mileage, fuel levels and temperature. This is a safety risk due to not being able to determine fuel levels and mpg ranges at the minimum. This issue for me started 4 months ago on my 2018 Honda HRV with 80k miles on it. This issue has been reported to Honda for vehicles ranging from 2018-2023 models HRV, crv, pilots and fit. The issue has been determined to be that Honda manufacturers the instrument cluster by using lead free solder which over time, the solder cracks from exterior temperature rising and dropping. The damage is these cracks cause the instrument clusters sensors to not function properly and completely fail. Honda suggests buying a new instrument cluster however, the replacement instrument cluster is manufactured with the same lead free solder and this will only be an issue again down the road. Honda dealerships have not yet acknowledged that the lead free solder on the backside of instrument cluster is the problem. The instrument cluster is quoted at $1,300.00. I believe Honda should be investigating this and correcting it as this is a safety risk for a wide range of their vehicles.
Dangerous image quality of backup camera: The red arrow in the attached picture (taken at night and in light rain) points to the wheel of a vehicle. Looking only the camera's image, you would never know that it was there. Making matters worse, the display emits a very bright, white, low contrast image that blinds you. This prevents you from seeing anything in the side-view mirrors. While in REVERSE the brightness setting of the display has no effect, its always full brightness. The display cannot be turned off while in REVERSE. When backing up in the rain, you are only guessing where you are headed. Camera image in dry, daylight conditions is poor as well . It's been this way since I purchased the car in 2022. Back then, dealer said that it looked normal to them. I've backed into a car on one occasion doing only minimal damage.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Still waiting for impeller part to come in to fix fuel pump that is being recalled. This has gone on for months.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I’m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off with gibberish. Eventually it will display accurately.
THERE IS A KNOWN PROBLEM WITH THE TRANSMISSIONS FOR THE 2016 -2020 HONDA HRV THERE IS A SERVICE BULLETIN THAT THE WARRNTY IS EXTENDED DO TO THIS PROBLEM AND AT THE TIME THERE WAS NO RECALL DESPITE THE EXTENSION OF THIS WARRNTY THE WARRNTY COMPANY REFUSED MY CLAIM FOR SAID ISSUSE
The contact owns a 2018 Honda HR-V. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,000. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda HR. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2018 Honda HR-V. The contact received notification of the NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Odometer flickers on and off and at times does not even turn on when car is started and moving. When the odometer flicks on it does not register mileage or fuel levels. This is a major safety issue don’t being able to see this vital information.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact stated that the instrument cluster speedometer and gauges were inoperable during cold temperatures. On several occasions, the instrument cluster screen was flickering. The contact had to bang on the dashboard for it to turn the instrument panel on. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle was having near stalling failures. The contact stated that the vehicle was losing motive power but then operated normally after several seconds. The contact stated that the failure was intermittent but was a recurring failure that occurred while driving at various speeds. The contact had taken the vehicle to a local dealer. The dealer wanted to run a diagnostic on the vehicle, the contact stated that the failure was due to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was approximately 65,000. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While Parked, My 2018 Honda HRV rear windshield just shattered without any previous damage to it.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The digital dash doesn’t come on sometimes and sometimes it flickers in Japanese and is all over the place. I have to smack the dash board out push the reset button to get it to come on.
The contact owns a 2018 Honda HR-V. The contact stated while driving at an undisclosed speed, the instrument panel failed to operate properly. The contact stated that the fuel gauge display was unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer; however, the dealer was contacted, and the contact was informed that the instrument panel needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.
I left my car in the Fort Lauderdale airport parking garage for one week. When I came back from vacation the car started, pulled out of the spot and then refused to move. I had to have it towed for $700 all the way to my home in palm beach gardens. 52 miles at 7pm. This happened in July of 2023 and there is still no parts available to replace the faulty fuel pump.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The contact stated that while driving at various speeds, the vehicle lost motive power. Additionally, the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly lost motive power before returning to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 28,000.
The contact owns a 2018 Honda HR-V. The contact stated while attempting to start the vehicle, the vehicle failed to respond as intended. The contact replaced the battery; however, the failure persisted. The local dealer was contacted and confirmed that parts were not available to repair the vehicle. The contact was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The component on the right of the dash regularly does not display anything which includes fuel level, odometer/mile range, temperature, and time among other information. This has been occurring for over a year. My two biggest issues are that I can't see how much gas I have left and that the odometer isn't always viewable. The gas tank is a constant issue because I worry about getting stranded somewhere because I didn't know. You have to be incredibly careful to catch the display on the occasion it does turn on and guess as to when you need to refuel because most of the time you can't see it on the dash. The odometer is the other issue. When getting my car serviced, I've had workers unable to read the odometer and this could be a huge issue with the DMV if they can't read my mileage. I won't be able to register my car if they need to inspect my car including for an emission test. My car will fail because the dashboard doesn't display correctly.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving and depressing the accelerator pedal, the vehicle hesitated to respond. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 36,000. Parts distribution disconnect.
Vehicle stalled while driving. The fuel pump had failed and needed to be replaced. Car was otherwise in good working condition and we had no indication anything was wrong before the vehicle stalled- only about 43000 miles on vehicle.
The dial on the dashboard that gives gas tank I do, speed and time do not light up or appear all jumbled if it is below 60 degrees outside. This is not cool.
Car alarm keeps going off when left untouched, even when isolated in garage. After observance, the car will attempt to start itself when no one is in the car and when the car is off.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 35 MPH, the vehicle lost motive power. The contact stated no warning light was illuminated. The contact stated that the vehicle almost stalled. The contact stated that the fuel tank was almost always full. The contact stated that the failure occurred at various speeds with different level of fuel in the vehicle. The contact had taken the vehicle to a local dealer where it was determined that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
*How was your safety or the safety of others put at risk? -YES. [XXX] Burbank, CA, intersection [XXX] and [XXX] [XXX] ) There was a huge rainfall this evening. I was heading east on [XXX] and was about to make a "U" going back opposite direction. Making sure there is no on going or opposite traffic, safely i made a "U" turn on a parking lot, the first parking spot..and some of a sudden i realised that my car was touched some obstacle. It was a street light pole but from that pole there was a supporting 45 degrees angle metal wire going across a parking spot! I was not able to see a metal wire because of a light reflection and working windshield wipers.! This metal wire went through my front of a car and cracked the front bumper, left fender i was not able to open my driver door. My speed by doing "U" turn was about 5 miles per hour.. I called to my insurance took a picture of an incident location they came up to me with an estimate $1.553.00... This is insane and might be definitely dangerous for motorcycles and scooters. I have all the pictures, and video as well. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Cluster gauge shuts off in cold weather. This gauge has the odometer and gas gauge.
Paint peeling for the 3rd time
Car slowed down during traveling out of town. It appeared to lose power and we had to pull over. After trying to restart it nothing happened which caused us to call for help via AAA assistance!
Instrument gauge cluster circuit holders are failing. As a result, the odometer screen, screen for oil and gas do not light up. This is dangerous as you are unable to know when you need to fill up or if your car has enough oil. It can result in running out of gas in an unsafe location or ceasing the engine.
Instrument panel periodically fails to display fuel information. Panel will either turn off entirely or flash in random patterns. At worst, this results in not knowing how much fuel is left in the vehicle (and not even being able to see a low gas warning), which could lead to running out of gas in unsafe situations. The odometer and warning display text indicators are also affected, which are potential safety hazards. Other non-essential functions (outside temperature, trip meter, clock, and instant fuel economy) are also affected. The problem was confirmed by a dealership, but has not been inspected by police or an insurance representative. There were no messages or symptoms prior to the failure, which began occurring around 3 years after purchase of the vehicle. The first time I documented the failure was March of 2022.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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