LEASED THIS VEHICLE MAY 27, 2003. RATTLES, POPPING NOISES AT WINDSHIELD AREA. POPPING NOISE AT DRIVER'S SIDE PILLAR. HAD WINDSHIELD REPLACED, FRAMEWORK WELDED, DASHBOARD REMOVED TWICE, FOAM INSTALLED, AND WINDSHIELD MOLDING REPLACED. PILLAR ADJUSTED. NOISES CONTINUE. VERY FEARFUL WHEN DRIVING THIS VEHICLE KNOWING THAT FRAME HAS BEEN REPAIRED AND THERE ARE PROBLEMS WITH THE WINDSHIELD. THE NOISES ARE DISTRACTING. HONDA SERVICE TECH, SERVICE MANAGER,AND FACTORY REPRESENTATIVE HEARD ALL SOUNDS. HONDA WILLING TO ATTEMPT PILLAR REPAIR ONLY. *LA
2003 Honda Element complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
COMPLAINT REGARDING HONDA AMERICAN MOTORS AND THE PURCHASE OF A 2003 HONDA ELEMENT.*MR CONSUMER STATED EXPERIENCE AT THE DEALERSHIP WAS LESS THAN GOOD. HIS VEHICLE WAS SPRAYED WITH "ARMOR OIL TYPE GREASE" ALL OVER THE DOOR PANEL WITH SPRAY SPRINKLES. ALL OVER THE FRONT AND BACK SEATS AND CONSOLE. THEY SPRAYED STUFF ALL OVER THE PLACE TO THE POINT WHERE HIS HAND SLIPPED OFF THE STEERING WHEEL AND THE SEATS WERE DESTROYED. DEALERSHIP PROMISED THE PERMA PLATE, LOW JACK AND KEYLESS ENTRY. CONSUMER WAS TOLD HE WOULDN'T RECEIVE HIS KEYLESS ENTRY DESPITE IT BEING PART OF THE DEAL. CONSUMER STATED THE DEALERSHIP JACKED UP HIS VEHICLE. *PH
I HAVE A BARELY 2 MONTH OLD 2003 HONDA ELEMENT AND AT ABOUT 2K MILES... HAVE SUFFERED A CRACKED WINDSHIELD FROM A VERY SMALL ROCK/PEBBLE THAT SHOULD HAVE CAUSED A 8 INCH CRACK. HONDA HAS EVEN ISSUED A SERVICE BULLETIN (TSP #03-028) SPECIFICALLY REFERRING TO STRESS AREAS WITHIN THE CORNER OF WINDSHIELD WHICH IN TURN WOULD MAKE GLASS VUNERABLE TO ANY OBJECT COMING IN CONTACT WHILE DRIVING. THE DEALER BLAMES THE CRACK ON THE DEBRIS AND REFUSES TO REPLACE VIA WARRANTY. NUMEROUS OTHER ELEMENT OWNERS THROUGHOUT COUNTRY ARE EXPERIENCING THE SAME PROBLEM WITH THE NEW ELEMENT. *JB
BOUGHT THE CAR WITH 264 MILES ON IT ON AUG. 15TH, 2003. ON AUG. 23RD, A NOISE BEGAN CONSISTANTLY FROM THE REAR PART OF THE VEHICLE EACH & EVERY TIME WHEN MAKING TURNS. *AK
WE HAVE A DEFECT IN THE DRIVER'S FIELD OF VISION WHICH OCCURRED OVER NIGHT. MY HUSBAND WAS THE LAST TO DRIVE THE VEHICLE AND DID NOT NOTICE ANY PIT OR STAR AT THE TIME HE PARKED THE VEHICLE. WE HAVE LESS THAN 1,000 MILES ON OUR NEW 2003 HONDA ELEMENT AND PURCHASED IT ABOUT TWO WEEKS AGO. WE CHECKED THE HONDA ELEMENT OWNER'S WEBSITE AND FOUND OTHERS HAVING THE SAME PROBLEM. I AM A FORMER AUTO AND HOME DAMAGE INSURANCE ADJUSTER AND HAVE SOME EXPERTISE. NEW GLASS SHOULD NOT BE BRITTLE AND SHOULD WITHSTAND MOST HAIL DAMAGE I.E. GREENHOUSE GLASS AND WINDSHIELD GLASS. I HAVE NEVER HAD A NEW WINDSHIELD WITH SUCH PROBLEMS BEFORE. I'VE OWNED AND DRIVEN VEHICLES IN EXCESS OF 150,000 MILES WITHOUT ANY PROBLEMS TO THE WINDSHIELD.*AK
WINDSHIELD ON 2003 HONDA ELEMENT CRACKED ON ITS OWN. *AK
WINDSHIELD CRACKED ON ITS OWN WHILE PARKED.*AK
VERY SMALL ROCK CHIP CAUSED THE WINDOW TO CRACK ALL THE WAY UP. I DIDN'T HEAR ANYTHING HIT THE WINDSHIELD BUT THE DEALER SAID THAT IT WAS A ROCK CHIP AND WOULDN'T FIX IT UNDER WARRANTY. THE WINDOW CRACKED IMMEDIATELY - DIDN'T EVEN HAVE TIME TO SEE ABOUT GETTING THE CHIP FIXED. IF THE WINDOW CRACKS THIS EASILY I'M AFRAID TO SEE WHAT WOULD HAPPEN IN A CRASH!!! SEE HONDAELEMENT.ORG - LOTS AND LOTS OF COMPLAINTS ABOUT THE WINDSHIELD. HONDA NEEDS TO ADDRESS THIS PROBLEM!!!! THIS IS THE FIRST HONDA I'VE OWNED. WOULD THINK TWICE ABOUT BUYING ANOTHER ONE.*AK
HONDA ELEMENT, MODEL 2003, PURCHASED APRIL 2003, HAS SEVERE WINDSHIELD ISSUES. IT CREEKS, POPS AND TAPS. MANY HONDA ELEMENT OWNERS REPORT CRACKED WINDSHIELDS DUE TO A DESIGN PROBLEM. I CANNOT GO ON ANY LONG TRIPS FOR FEAR OUR FAMILY WILL BE STRANDED. I HAVE CALLED HONDA'S DEALERS AND THEY PLAY AS IF THEY DON'T KNOW. I'VE CALLED HONDA'S CUSTOMER SERVICE HOTLINE AND, AT FIRST, THEY SAID THEY HADN'T EVER HEARD OF THE PROBLEM, THEN AFTER DIGGING IN MY HEALS WITH THEM, THEY FOUND A HONDA TSB ABOUT THE PROBLEM. THEY WANT ME TO BRING MY CAR INTO THE DEALERSHIP, BUT ADMIT THE DEALER MAY JUST TAKE IT APART AND CHARGE ME FOR IT. I WROTE HONDA CORPORATE A MONTH AGO AND HAVE NOT RECEIVED EVEN A FORM LETTER REPLY.*AK
FRONT WINDSHIELD CRACKED IN LOWER DRIVER SIDE CORNER AND CURVED UP AND OVER TOWARDS CENTER OF DRIVERS VIEW. DEALER SAYS ROCK IMPACT CAUSED COLLISION AND WILL NOT HONOR TECHNICAL SERVICE BULLETIN 03-028 EVEN THOUGH MY VEHICLE'S IDENTIFICATION NUMBER IS WITHIN THE TSB CALL OUT. *AK
A SIX-INCH CRACK SEEMED TO SPONTANEOUISLY APPEAR ONE MORNING IN THE WINDSHIELD OF OUR 2003 ELEMENT DX. WE MADE AN APPOINTMENT AND SPECIFIED THAT WE DIDN'T WANT IT FIXED UNLESS IT WAS COVERED UNDER WARRANTY, WE SOON RECEIVED A CALL INFORMING US THAT THERE WAS A PEBBLE THAT HIT THE WINDSHIELD UNDER THE HOOD, AND SINCE THERE WAS AN IMPACT, IT WAS NOT COVERED UNDER OUR WARRANTY. THE POINT OF IMPACT IS SO MINISCULE IT IS RIDICULOUS. WE STILL HAVEN'T HAD IT FIXED, IT'S NOT GROWING VERY MUCH, AND WE WON'T FIX IT UNTIL HONDA OWNS UP TO THE DEFECT AND REPLACES THE WINDSHIELD AT THEIR EXPENSE. *AK
DUE TO DEFECTIVE MANUFACTURER(HONDA) SAFETY RELATED PRODUCT, THIS NEW HONDA ELEMENT HAS HAD TWO WINDSHIELD FAILURES IN JUST 750 MILES ON THE ODOMETER DUE TO CRACKS BECAUSE OF DEFECTIVE HONDA WINDSHIELD MATERIALS AND BASIC DEFECTIVE HONDA DESIGN & ENGINEERING OF THE WINDSHIELD MOUNTING AND INSTALLATION. THE WINDSHIELD FAILURES ON MY ELEMENT HAPPENED ON JUNE, 3, 2003, AT 140 ODOMETER MILEAGE, AND JULY 9, 2003 AT 748 ODOMETER READING. HONDA WILL NOT PAY FOR THE REPAIRS. TOTAL COST FOR BOTH ADDED UP TO $1047.00. HONDA IS BEING ALLOWED TO CONTINUE TO PRODUCE AND SELL A VEHICLE, FOR WHICH THEY ARE AWARE CONTAINS A BASIC SAFETY RELATED DESIGN AND ENGINEERING FLAW, AND FOR WHICH THEY ARE MAKING CUSTOMERS PAY FOR ALL REPAIRS AND RELATED EXPENSES, IE, RENTAL CARS, BECAUSE THE HONDA WINDSHIELDS ARE IN SUCH DEMAND AND ARE BACKORDERED BECAUSE OF THE NUMBER OF FAILURES. IF ALL THE HONDA ELEMENT OWNERS WHO HAVE HAD DEFECTIVE WINDSHIELD FAILURES HAD FILED COMPLAINT FORMS WITH THE NHTSA, THE NUMBER OF COMPLAINTS WOULD BE OVERWHELMING, SURELY IN THE THOUSANDS. THERE ARE MANY POSTS ON WEB SITES, IE, EDMUNDS.COM , ELEMENTOWNERSCLUB.COM, PLUS OTHERS. THE NHTSA HAS A RESPONSIBILITY TO STOP HONDA FROM FURTHUR SALES OF THE HONDA ELEMENT TO UNSUSPECTING BUYERS, BECAUSE SUCH A SALE IS A VIOLATION OF FEDERAL LAWS GOVERNING SALE OF A PRODUCT WITH A DESIGNED-IN SAFETY DEFECT AND NOT INFORMING THE CUSTOMER OF THE DEFECT. SUCH A SALE ALSO CONSTITUTES FRAUD, FOR MISREPRESENTING A PRODUCT AS SAFE AND WITHOUT
WINDSHIELD CRACKS EXTREMELY EASILY. I'VE REPLACED MINE TWICE IN THREE MONTHS, AND THE LATEST ONE HAS THREE CRACKS ON IT ALREADY.*AK
FOUR WHEEL DRIVE DOES NOT ENGAGE WHEN FRONT WHEELS SLIP OR SPIN. THE LEFT REAR WHEEL TURNED ONE ROTATION ON ONE INCIDENT. THAT IS THE ONLY MOVEMENT I'VE SEEN FROM THE REAR WHEELS. *NLM
THE WINDSHIELDS ON THE 2003 HONDA ELEMENT'S ARE FAULTY, THEY CRACK WITH LITTE OR NO IMPACT, MANY PEOPLE ARE COMPLAINING. A PEBBLE, AND I MEAN "PEBBLE" TAPPED MY WINDSHIELD ON AUGUST 24TH AND INSTANTLY I HAD AN ELEVEN INCH CRACK. I'VE HAD 6 CARS DO DATE IN MY LIFE, AND WITH ALL 6 I'VE HAD ROCKS STRIKE THE WINDSHIELD AT ON TOIME OR ANOTHER LEAVING NOTHING, OR AT MOST A STAR THAT CAN BE FIXED BY A ROCK CHIP REPAIR FACILITY. THE WINDSHIELD APPEARS TO BE UNDER UNDO STRESS AND THAT IS EXACTLY WHAT THESE CRACKS APPEAR TO BE,.. STRESS FRACTURES. HONDA ADDMITS TO HAVING A "TSB" ISSUED FOR THE WINDSHIELDS CLAIMING AN "UNEAVEN FLANGE SURFACE" CAUSING THE CRACKS, HOWEVER HONDA CLAIMS IF IT IS EVEDENT THAT SOMETHING HAS STRUCK YOUR WINDSHIELD LEAVING A "IMPACT POINT" REGARDLESS OF THAT IMPACTS SIZE YOU ARE AT FAULT. THE PROBLEM WITH THIS IS ANYTHING THAT HITS THIS GLASS CAN CAUSE IT TO BREAK REGARDLESS OF IT'S SIZE BECAUSE OF THIS "UNEAVEN FLANGE SURFACE" ! HONDA HAS A KNOWN ISSUE WITH THEIR VEHICLE AND THEY AREN'T OWNING UP TO THIS !
CRACKED WINDSHIELD: I BOUGHT 6 DAYS AGO A BRAND NEW 2003 HONDA ELEMENT EX 2WD SUV. IT STILL HS LESS THAN 400 MILES ON IT. TODAY IT DEVELOPED A SPONTANESOUS 5 INCH CRACK ON THE WINDSHIELD. THE CRACK STARTS AT THE WINDOSHIELD EDGE ON THE DRIVER SIDE AND EXTENDS TOWARDS THE CENTER AT ABOUT EYE LEVEL. TTHIS IS A PERSISTENT ONGOING PROBLEM WITH THE 2003 HONDA ELEMENT WINDSHIELDS. THERE ARE MANY POSTS WITH SIMILAR COMPLAINT TO MINE ESPECIALLY AT THE HTTP://WWW.ELEMENTOWNERSCLUB.COM/FORUMS/INDEX.PHP "EXTERIOR" WEBSITE. A CLASS-ACTION LAWSUIT AGAINST HONDA IS BEIMG CONSIDERED.
CRACKED WINDSHIELD BY SMALL PEBBLES. WINDSHIELD HAS TO MUCH STRESS.
LESS THAN 100 MILES A BANGING SOUND BEGAN INTERMITENTLY COMING FROM THE REAR OF THE VEHICLE. I GOT UNDER THE REAR OF THE VEHICLE AND THE NUT WHICH HOLDS THE REAR TORSION BAR ON WAS ABOUT TO FALL OFF. LOOKS LIKE IT MIGHT BE A SELF LOCKING NUT BUT COULD EASILY TURN WITH MY FINGERS. PAINT OVERSPRAY CAN BE FOUND ON THE REAR PASSENGER SIDE WINDOW INDICATING AN AFTER FACTORY PAINT JOB ON AT LEAST THIS SECTION OF THE VEHICLE. DEALER HAS BEEN NOTIFIED.*AK
MY WINDSHIELD HAS A TINY 1MM SPOT WHERE A TINY PEBBLE MUST HAVE HIT IT AND FROM THAT I NOW HAVE A 18" CRACK STRETCHING FROM THE LOWER LEFT HAND CORNER TO THE CENTER OF THE WINDSHIELD. I'M CERTAIN THAT THE TINY SPOT WOULD NOT HAVE SPREAD INTO THAT SIZE OF A CRACK IF THERE WASN'T SO MUCH STRESS PLACED ON THE WINDSHIELD BY THE "UNEVEN WINDSHIELD FLANGE SURFACE" THAT HONDA ITSELF ADMITS TO ON THEIR SERVICE BULLETIN 03-028. MY ELEMENT VIN #FALLS INTO THE RANGE ON THE SERVICE BULLETIN BUT HONDA WILL NOT COVER IT BECAUSE OF THE IMPACT THAT STARTED THE CRACK. I'VE HAD ROCKS HIT OTHER VEHICLES I'VE OWNED AND THEY HAVE NEVER SPREAD INTO A CRACK, MUCH LESS ONE THIS SIZE. IF HONDA ELEMENT OWNERS HAVE TO REPLACE THEIR WINDSHIELD EVERYTIME A PEBBLE HITS IT, OUR INSURANCE COMPANIES WILL END UP RAISING OUR RATES. HONDA NEEDS TO COME TO A RESOLUTION TO THIS PROBLEM. *AK
THIS IS A 2003 HONDA ELEMENT, PURCHASED MAY 22ND, 2003. THE MILEAGE IS NOW 752 MILES.I AM CURRENTLY IN THE PROCESS OF HAVING THE WINDSHIELD REPLACED FOR THE SECOND TIME. THE FIRST REPLACEMENT WAS AT 150 MILES ON THE ODOMETER. BOTH WERE BECAUSE OF DAMAGE FROM SMALL STONE CHIPS THAT WOULD NOT NORMALLY DAMAGE THE GLASS ON MOST OTHER VEHICLES. THE 733 MILES I HAVE DRIVEN THIS CAR WAS ON PAVED URBAN LOCAL ROADS AT SPEEDS BETWEEN 35 AND 50 MPH. IT APPEARS TO ME THAT ONE OF, OR BOTH OF, THE FOLLOWING, COULD BE RESPONSIBLE FACTORS: A) THE WINDSHIELD GLASS IS POSSIBLY THINNER AND MOR FRAGILE THAN OTHERS. B) THE AERODYNAMICS OF THIS VEHICLE POSSIBLY CAUSES A HIGHER RATE OF DEBRIS HITS TO THE WINDSHIELD AREA THAN OTHER VEHICLES. WHATEVER THE CAUSE, I WOULD CONSIDER IT A SAFETY ISSUE WARRANTING INVESTIGATION. ADDITIONALLY, IF THE TREND WERE TO CONTINUE, REQUIRING WINDSHIELD REPLACEMENTS, WHO COULD AFFORD THE MAINTENANCE ON THIS VEHICLE? *AK
DRIVER'S SIDE DOOR HAS ABOUT A HALF AN INCH OPENING BETWEEN THE RUBBER AND THE DOOR. THIS LETS AIR AND DEBRIS IN.*AK
CONSUMER IS UNABLE TO UNLOCK AND OPEN THE BACK DOORS, UNLESS THE FRONT DOORS ARE UNLOCKED AND OPENED WHICH COULD CAUSE A SAFETY ISSUE IF VEHICLE IS IN AN ACCIDENT.*AK
WE PURCHASED A HONDA ELEMENT AND WITHIN 6 HOURS I FOOLISHLY REAR-ENDED A VECHICLE FROM A COMPLETE STOP AT A TRAFFIC SIGNAL WHEN THE LIGHT TURNED GREEN. IT WAS A VERY LOW SPEED (3-5 MPH MAXIMUM) COLLISION HOWEVER THE SUBSEQUENT DAMAGE WAS ASTOUNDING, MY ELEMENT BASICALLY DOES NOT SEEM TO HAVE ANY FRONT BUMPER SUPPORT, RATHER APPEARS TO HAVE TWO BEAMS PROTRUDING FROM THE FRONT OF THE CAR, THAT LOOK LIKE THEY SHOULD HAVE SOMETHING HORIZONTAL BETWEEN THEM BUT THEY DO NOT. ONE OF THE BEAMS IMPALED THE CAR AHEAD OF ME STABBING THRU ITS BUMPER INTO THE VEHICLE SLIGHTLY BENDING THE METAL BELOW THE BUMPER. MY ELEMENT ENDED UP WITH $1786.00 IN DAMAGE. THE PLASTIC BUMPER COVER (THAT HAS NO BUMPER SUPPORT BENEATH IT) SHATTERED AND THE SINGLE POINT IMPACT ALLOWED MY CAR TO SOMEHOW DESTROY THE CONDENSER, RADIATER, AND FRAME THAT SUPPORTS THE CONDENSER. I HAVE INVOLVED HONDA OF MY CONCERNS AND THEY ARE TELLING ME THAT THE ELEMENT IS DESIGNED TO NOT HAVE A HORIZONTAL BUMPER SUPPORT IN THE FRONT OF THE CAR. MY QUESTION REMAINS HOW IS THE VEHICLE ENGINEERED TO BE SAFE IF THERE IS NOT SUPPOSED TO BE ANYTHING THERE TO DISTRIBUTE THE FORCE IN THE CASE OF A HIGHER-THAN-3-5MPH COLLISION? I NOTICED THAT YOU HAVE RELEASED STELLER FRONT COLLISION RATINGS ON THIS VEHICLE, IT WOULD HELP ME TREMENDOSLY IF YOU COULD CONFIRM THAT THIS PARTICULAR DESIGN MAKES SENSE. I AM CURRENTLY TOO NERVOUS TO DRIVE THE VEHICLE AND HAVE LEFT IT (REPAIRED BACK TO IT'S ORIGINAL NO BUMPER SUPPORT FORM) AT THE DEALERSHIP. PLE
DEFECTIVE WINDSHIELD IS NOW CRACKING. THE DEALER, CLASSIC HONDA, REFUSES TO CORRECT THE PROBLEM, STATING THAT THE MANUFACTURER, HONDA, DOES NOT WARRANTY GLASS. I HAVE FILED A COMPLAINT WITH THE MANUFACTURER, AMERICAN HONDA, CASE # N01200-06-0401190. THE VEHICLE IS A NEW 2003 HONDA ELEMENT. THE ODOMETER READING IS 147 MILES.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Honda Element → · Every Element year → · How the figures are calculated →