Page 21 of 23 · complaints 1,001–1,050 of 1,107

2019 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Air Bags
Filed Aug 29, 20195,300 milesMA

HONDA HAS RECALL MY 2019 CR-V DUE TO POTENTIAL AIRBAG RELEASE FROM A STEERING COLUMN WIRING ISSUE. THEY SUGGEST NOT TO DRIVE THE CAR. HOWEVER THE LOCAL HONDA DEALERS DO NOT HAVE THE PARTS NECESSARY TO CORRECT THE PROBLEM AND, IN FACT, DO NOT KNOW WHEN THEY WILL BE AVAILABLE. I AM NERVOUS DRIVING MY FAMILY BECAUSE OF THEIR WARNING, BUT HAVE TO AS IT IS THE RELIABLE VEHICLE I OWN. PLEASE PUT MAXIMUM PRESSURE ON HONDA MOTORS AMERICA.

Communication
Filed Aug 28, 2019FL

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN DELAND HONDA (LOCATED AT 2677 N VOLUSIA AVE, ORANGE CITY, FL 32763, (386) 490-4331) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED ISSUE HAS BEEN RESOLVED. ALL REPAIRS HAVE BEEN COMPLETED.*JB

Steering
Filed Aug 27, 2019WI

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT WITH ALL-STAR HONDA (6141 S 27TH ST, GREENFIELD, WI 53221, 414-269-1399) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT SCHEDULED A SECOND APPOINTMENT WITH THE SAME DEALER AND EXPERIENCED THE SAME OUTCOME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

Electrical System
Filed Aug 26, 201960 milesGA

I AM HAVING THE SAME PROBLEM THE HONDA PILOT IS HAVING, MY INFOTAINMENT/RADIO HAS NOT WORKED SINCE I BOUGHT THE CAR ON MARCH 1ST. IT DOES NOT CONNECT TO APPLE CAR PLAY AND THE SCREEN SUDDENLY JUST GOES BLACK. IT PLAYS PANDORA SPORADICALLY BUT NEVER WORKS CONSISTENTLY.

Communication
Filed Aug 23, 2019PA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS, COMMUNICATIONS, STEERING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. LEHIGH VALLEY HONDA (675 STATE AVE, EMMAUS, PA 18049) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Aug 23, 2019NY

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE VEHICLE WAS TAKEN TO PARAGON HONDA (5702 NORTHERN BLVD, WOODSIDE, NY 11377, 877-343-9132) AND THE CONTACT WAS INFORMED THAT THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT MADE TWO APPOINTMENTS WITH THE DEALER FOR THE RECALL REPAIR AND WAS GIVEN THE SAME INFORMATION EACH TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 22, 2019NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HILLSIDE HONDA (13907 HILLSIDE AVENUE, JAMAICA, NY 11435, (718) 657-7810) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Communication
Filed Aug 21, 2019AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ARROWHEAD HONDA, 8380 W BELL RD, PEORIA, AZ 85382, (623) 562-9054) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Aug 21, 20193,000 milesSC

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). EAST COAST HONDA (8756 US HIGHWAY 17 BYPASS SOUTH, MYRTLE BEACH, SC) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF*JB

Electrical System
Filed Aug 19, 20196,000 milesTX

BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE.

Electrical System
Filed Aug 19, 20196,000 milesTX

BATTERY IS DRAINING OUT AFTER SITTING FOR 3 DAYS IN A PARKING LOT, AND WILL NOT START UP AGAIN WITHOUT A JUMP. BATTERY TESTS ARE COMING BACK AS FINE.

Air Bags
Filed Aug 19, 2019800 milesFL

NHTSA RECALL NOTICE ARRIVED IN JULY 2019 NIMBER 19V- 38300. I HAVE CALLED OCEAN HONDA MULTIPLE TIMES AND NO PARTS AVAILABLE TO FIX THE RECALL. I SPOKE WITH OCEAN HONDA SEPT 19 2019 AND STILL ZERO WORD ON WHEN PARTS WILL BE AVAILABLE. I PURCHASED THIS VEHICLE ON OR ABOUT JANUARY 15 2019 AND AN SHOCKED TO LEARN HONDA WAS AWARE OF THIS ISSUE YET SOLD ME A UNSAFE VEHICLE ANYHOW. I FEEL I HAVE WAITED LONG ENOUGH FOR A REMEDY. THE CAR ONLY HAS 800 MILES ON IT AND HAS NOT HAD AN INCIDENT AS OF YET BUT THE CAR HAS BEEN PARKED SINCE RECIEVING THE RECALL NOTICE IN JULY.

Communication
Filed Aug 16, 2019IL

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (D-PATRICK HONDA, 4300 E DIVISION ST, EVANSVILLE, IN 47715, (812) 477-6201) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER WA CONTACTED AND PROVIDED CASE NUMBER: 09791093. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Aug 16, 2019CA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). ROCKETTOWN HONDA (1224 N H ST, LOMPOC, CA 93436, 805-736-4595) STATED THAT THE PARTS WERE NOT AVAILABLE AND WERE WAITING FOR THE PARTS TO BE DELIVERED FROM THE MANUFACTURER. THE CONTACT ALSO SPOKE WITH HONDA OF SANTA MARIA (2175 S BRADLEY RD, SANTA MARIA, CA 93455, 805-922-4600) AND WAS PROVIDED THE SAME INFORMATION AS THE OTHER DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 16, 2019CA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). AUTONATION HONDA ROSEVILLE (230 AUTOMALL DR, ROSEVILLE, CA 95661, 916-467-8056) WAS CONTACTED AND ADVISED HER TO BRING IN THE VEHICLE FOR SERVICING. WHEN THE CONTACT CALLED THE DEALER BACK, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Aug 16, 20193,399 milesTN

TL* THE CONTACT OWNS A 2019 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ABRUPTLY ON ITS OWN WITHOUT WARNING. AS A RESULT OF THE ABRUPT STOP, THE CONTACT'S CHEST STRUCK THE STEERING WHEEL. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 3,399.

Communication
Filed Aug 15, 2019MA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CURRY HONDA (767 MEMORIAL DR, CHICOPEE, MA 01020, (413) 593-6721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Aug 15, 2019MS

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB BOYTE HONDA (2188 MS-18, BRANDON, MS 39042, (601) 591-5000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Aug 15, 20194,800 milesWI

HONDA OIL DILUTION - DRIVING THE CAR ON THE INTERSTATE AND THE ENGINE LIGHT CAME ON AND THE ENGINE SHUT OFF. PULLED OVER AND RESTARTED THE CAR. DROVE 2 MILES AND ENGINE SHUT OFF AGAIN. PULLED OVER STARTED CAR DROVE 100 FT AND ENGINE SHUT OFF AND EVERYTHING INCLUDING WHEELS LOCKED UP. CAR TAKEN TO HONDA DEALER AND THEY STATE THAT THE ENGINE RUNNING ON 3 CYLINDERS BECAUSE SPARK PLUG FOWLED UP. REPLACED SPARK PLUG. PICKED UP THE CAR DROVE IT 300 MILES AND ENGINE STUTTERED, DID NOT SHUT OFF AND BLUE SMOKE PLUMES CAME OUT OF EXHAUST. SHUT THE CAR OFF AND BLUE SMOKE WENT AWAY, DID NOT DRIVE THE CAR FOR ONE WEEK. DROVE CAR 100 MILES ON INTERSTATE, ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF. PULL OVER. RESTART THE ENGINE AND WAS ABLE TO DRIVE 50 MILES TO THE SAME HONDA DELEAR FOR THE FIRST TIME REPAIR. MECHANIC TELLS ME THAT THE OIL CASE WAS 1/2 QUART TOO MUCH. SOUND LIKE OIL DILUTION ISSUE. *JS

Air Bags
Filed Aug 14, 2019FL

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY SMITH HONDA (225 MIRACLE STRIP PKWY SW, FORT WALTON BEACH, FL 32548, (850) 812-3474) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 14, 2019NM

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). PERFECTION HONDA (LOCATED AT 2603 AMERICAN RD SE, RIO RANCHO, NM 87124, (505) 221-5084) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Aug 13, 2019NY

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KEELER MOTOR CAR COMPANY (1111 TROY SCHENECTADY RD, LATHAM, NY 12110, (888) 600-3013) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *JS

Steering
Filed Aug 13, 2019CA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED ANDERSON HONDA (1766 EMBARCADERO RD, PALO ALTO, CA 94303, 650-856-6000) AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE DEALER. THE REMEDY HAS NOT BEEN MADE AVAILABLE AND THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Aug 12, 2019MN

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACTS STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALSER HONDA (14800 BUCK HILL RD, BURNSVILLE, MN 55306, (952) 388-2231) AND BUREKLE HONDA (3360 HIGHWAY 61 NORTH, ST PAUL, MN 55110, (651) 490-6600) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Aug 12, 2019700 milesNJ

ENGINE OIL DILUTION

Fuel/Propulsion System
Filed Aug 9, 20191,900 milesNC

TL* THE CONTACT OWNS A 2019 HONDA CR-V. AFTER STARTING THE VEHICLE, A FUEL ODOR CAME THROUGH THE VENTS AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT CALLED APPLE TREE HONDA (242 UNDERWOOD RD, FLETCHER, NC 28732, (828) 684-4400) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09773700. THE APPROXIMATE FAILURE MILEAGE WAS 1,900.

Engine
Filed Aug 9, 2019GA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS) AND 19V039000 (ENGINE AND ENGINE COOLING). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENNESSY HONDA OF WOODSTOCK (8931 GA-92, WOODSTOCK, GA 30189, (770) 924-9000) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Steering
Filed Aug 9, 2019TX

I RECEIVED THE NHTSA RECALL NOTICE 19V-383 AND, WHEN I CALLED JOHN EAGLE HONDA (WHERE I BOUGHT THE CAR), THEY DID NOT HAVE THE REPLACEMENT PART AND DIDN'T KNOW WHEN IT WOULD BE AVAILABLE. I CALLED THE NATIONAL HONDA HOTLINE AND WAS TOLD I HAD TO CALL ANOTHER DEALERSHIP TO FIND OUT IF THEY HAD THE PART AND, IF THEY DID NOT, TO CALL HONDA BACK AND THEY'D TRY TO HELP ME. THIS RUNAROUND IS OUTRAGEOUS, GIVEN THAT THE RECALL INVOLVES A POTENTIAL "UNCOMMANDED DEPLOYMENT OF THE DRIVERS AIRBAG". HONDA IS CALLOUSLY DISREGARDING THE SAFETY OF ITS CAR OWNERS AND I WANT THEM TO SEND REPLACEMENT PARTS IMMEDIATELY TO JOHN EAGLE HONDA IN DALLAS.

Steering
Filed Aug 8, 2019MD

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HERSON'S HONDA (15525 FREDERICK RD, ROCKVILLE, MD 20855, (301) 279-8600), SPORT HONDA (3110 AUTOMOBILE BLVD, SILVER SPRING, MD 20904, (301) 890-4700) AND OURISMAN HONDA (4800 BETHESDA AVE, BETHESDA, MD 20814, (301) 789-0272) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO CALL THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 7, 2019UT

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEPHEN WADE HONDA (LOCATED AT 1630 S HILTON DR, ST. GEORGE, UT 84770, (435) 628-6100) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 5, 2019FL

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDA OF BAY COUNTY (3601 15TH ST, PANAMA CITY, FL 32404, (850) 763-5495) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Communication
Filed Aug 5, 2019NY

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). FX CAPRARA HONDA (LOCATED AT 23115 NY-12, WATERTOWN, NY 13601, (315) 755-7575) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Aug 5, 2019CA

SRS SYSTEM DEFECT. PLEASE FIND, ATTACHED, A LETTER ENTITLED "IMPORTANT SAFETY RECALL". I RECEIVED THIS IN EARLY JULY FROM THE DEALER. WHEN I CALLED MY HONDA DEALER I WAS TOLD I COULD BRING THE CAR IN THE FOLLOWING WEEK. MY SERVICE REPRESENTATIVE CALLED BACK, IN A FEW DAYS, AND TOLD ME THE PARTS WERE NOT IN YET AND PLEASE CALL BACK IN A FEW WEEKS. I CALLED TODAY, 8/5/2019, AND WAS TOLD MY SERVICE REP. WAS ON VACATION THIS WEEK AND I WOULD BE PUT ON THEIR "CALL BACK" LIST AND CONTACTED WHEN THE PARTS CAME IN. THEN, I CALLED THE HONDA CUSTOMER SUPPORT CENTER AND WAS TOLD THE PARTS MIGHT BE IN "BY THE END OF SUMMER". THE "WHAT IS THE REASON FOR THIS NOTICE?" SEE BELOW, STATES THE DANGERS THIS DEFECT CAN CAUSE. I AM VERY CONCERNED ABOUT THIS!THE HONDA REPRESENTATIVE SAID I JUST "HAVE TO WAIT" AND THERE IS NOTHING ELSE THEY CAN DO ABOUT THIS. NO RENTAL CAR. ETC. THEY (HONDA) TOLD ME THEY HAD TO ISSUE THIS WARNING, PER GOVERNMENT LAW, BUT THEY CAN'T GIVE A DATE TO THEIR CUSTOMER AS TO WHEN THE DEFECT WILL BE RESOLVED. ANY HELP, REGARDING THIS ISSUE, WOULD BE GREATLY APPRECIATED.

Communication
Filed Aug 1, 2019PA

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. ROHRICH HONDA (5121 LIBERTY AVE, PITTSBURGH, PA 15224) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jul 31, 2019232 milesVA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE AUDIBLE INDICATOR OF THE BLIND SPOT SYSTEM WAS NOT LOUD ENOUGH TO HEAR. THE CONTACT TOOK THE VEHICLE TO PEARSON HONDA (14001 HULL STREET RD, MIDLOTHIAN, VA 23112, (804) 745-0300) AND ASKED THEM TO INCREASE THE VOLUME; HOWEVER, THE DEALER STATED THAT THEY COULD NOT CHANGE THE VOLUME. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 232. *BF CONSUMER STATED AFTER FURTHER EXAMINATION I BELIEVE THE VOLUME IS APPROPRIATE.*JB

Steering
Filed Jul 31, 2019TX

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V380000 (STEERING). THE CONTACT SCHEDULED AN APPOINTMENT ON JULY 15, 2019 WITH KEATING HONDA CONROE (311 INTERSTATE 45 SOUTH, CONROE, TX 77301, (936)-270-7125). WHEN THE CONTACT ARRIVED AT THE DEALER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT SPOKE WITH THE MANUFACTURER RECALL CENTER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 29, 2019NY

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATION), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAGUIRE HONDA OF ITHACA (315 ELMIRA RD, ITHACA, NY 14850, (607) 273-1926) WHERE THREE DIAGNOSTIC APPOINTMENTS WERE SCHEDULED AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER PROVIDED CASE NUMBER: 09698247. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 26, 2019NY

I RECEIVED A SAFETY RECALL LETTER FOR THE VIN OF MY 2019 HONDA CR-V. THE LETTER CLEARLY INFORMED ME TO CALL ANY AUTHORIZED HONDA DEALER TO MAKE AN APPOINTMENT TO HAVE THE CABLE REEL AND CABLE REEL SUB-HARNESS REPLACED AND A PROTECTIVE COVER ON THE STEERING WHEEL CORE INSTALLED FOR FREE. I CALLED YONKERS HONDA SERVICE CENTER AND I WAS TOLD THEY DON'T HAVE THE REQUIRED PARTS TO FIX THE RECALL ISSUE. AFTER I TALKED TO THE DEALER, I DECIDED TO CALL AMERICAN HONDA MOTOR CO. I SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE NAMED SAMANTHA, WHO RESPONDED VERY UNPROFESSIONALLY AND IMPATIENTLY, TOLD ME TO CALL EACH AND EVERY ONE OF ALL HONDA DEALERS TO FIND OUT WHO HAS THE PARTS FOR THE FIX. I ENDED THE CALL WITH SAMANTHA. I CALLED AGAIN AND SPOKE TO ANOTHER SERVICE REP. I WAS TOLD THAT HONDA HAS NOT YET SHIPPED THE REQUIRED PARTS TO ANY OF HONDA DEALERS AND IT WILL NOT HAPPEN UNTIL SOMETIME IN OCTOBER 2019. I WAS MISINFORMED BY THE LETTER TO CALL HONDA DEALERS NOW WHEN THE DEALERS DON'T EVEN HAVE THE PARTS. PROMPT ACTION SHOULD BE TAKEN BEFORE ANY SERIOUS AND UNPREDICTABLE INJURIES/DEATH DUE TO THE DEFECTS.

Air Bags
Filed Jul 25, 2019NY

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT CALLED MILLENNIUM HONDA AT 516-481-2800 (LOCATED AT 286 N FRANKLIN ST, HEMPSTEAD, NY 11550) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electronic Stability Control (esc)
Filed Jul 23, 20195,520 milesMN

CAR DISPLAY UNIT IS OVERWHELMED WITH WARNING LIGHTS THAT STATED THE COLLISION MITIGATION BRAKING SYSTEM, ROAD DEPARTURE MITIGATION SYSTEM, AND ADAPTIVE CRUISE CONTROL ALL HAVE PROBLEMS. IT HAPPENS FREQUENTLY WHEN STARTING THE VEHICLE AND ALSO WHILE IN MOTION.

Electrical System
Filed Jul 23, 20193,200 milesAZ

INFOTAINMENT SCREEN WILL SOMETIMES JUST START MAKING BEEPING NOISES AS IF YOU ARE PUSHING BUTTONS, WHILE AT THE SAME TIME THE SCREEN GOES DARK, AND OR THE SCREEN BRIGHTNESS OPTION COMES ON TO THE SCREEN. DEALER SAYS ITS A KNOWN PROBLEM BUT I DON'T SEE IT LISTED ANYWHERE. UNSAFE AND VERY DISTRACTING. NOT SURE IF THE BACK-UP CAMERA WILL STILL WORK BECAUSE THE SYSTEM STARTED UP AGAIN AND IS NOW WORKING. VEHICLE WAS IN MOTION AND DIDN'T RESET UNTIL I TURNED THE CAR OFF AND BACK ON AGAIN .

Electrical System
Filed Jul 18, 2019FL

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (ELECTRICAL SYSTEM) AND STATED THAT THE MANUFACTURER DID NOT KNOW WHEN PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. HONDA OF FT. MYERS (14020 S TAMIAMI TRAIL, FT. MYERS, FL 33912) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Communication
Filed Jul 18, 2019PW

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT CALLED SIX DIFFERENT DEALERS, INCLUDING DEAN HONDA AT 844-299-2733 (LOCATED AT 911 CLAIRTON BLVD ROUTE 51, PITTSBURGH, PA 15236) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Jul 17, 20192,800 milesVA

THE COLLISION WARNING SYSTEM HAS ACTIVATED THE 'BRAKE' LIGHT SEVERAL TIMES IN ABOUT THE FIRST 2,800 MILES. IT HAS NOT APPLIED THE BRAKES BUT THE LIGHT HAS COME ON EVEN THOUGH THERE WERE NO VEHICLES CLOSE TO MINE. CLOSEST IN FRONT OF THE VEHICLE WAS SEVERAL HUNDRED YARDS AND NOTHING TO THE LEFT, RIGHT OR BACK. THE BRAKES WERE NOT APPLIED LIKE SOME OTHER ONLINE COMPLAINTS FOR 2017 AND 2018 MODELS BUT I AM WORRIED THAT COULD HAPPEN. EACH TIME I NOTICED THE LIGHT I WAS TRAVELING ABOUT 55 MPH ON ROUTE 28 IN VIRGINIA IN DULLES AIRPORT AREA. I DID NOT SEE ANY PLANES IN THE AREA AT THE TIME. THE MOST RECENT INCIDENT WAS AT ABOUT 5:45 AM ON JULY 17, 2019.

Air Bags
Filed Jul 17, 20191,414 milesNC

RECALL 19V-383 AFTER MANY MONTHS OF RESEARCH, DECIDED TO PURCHASE 2019 HONDA CRV FOR OUR 16 YEAR OLD SON IN APRIL. RECEIVED NOTIFICATION ON JULY 11, 2019 THAT THERE IS A RECALL THAT COULD CAUSE 'UNCOMMAND DEPLOYMENT OF DRIVER'S AIRBAG.' THIS RECALL WAS FIRST ISSUED IN MAY 2019, HOWEVER HONDA DID NOT NOTIFY OWNERS UNTIL MID JULY. SINCE THIS IS A SERIOUS RECALL, I CALLED SEVERAL HONDA DEALERS IN CHARLOTTE RIGHT AWAY TO SCHEDULE THE REPAIR. I WAS TOLD BY EVERY SINGLE ONE THAT THEY DO NOT HAVE THE PARTS IN STOCK FOR CURRENT CUSTOMER REPAIRS AND WILL NOT RECEIVE THEM UNTIL AUG/SEPT. I WAS THEN TOLD THAT THE PARTS THAT THEY ARE RECEIVING WEEKLY ARE ONLY FOR CURRENT INVENTORY ON THE LOT THAT THEY ARE TRYING TO SELL. WHAT?! THIS DOES NOT MAKE ANY SENSE! I WAS THEN TOLD THAT THE SERVICE DEPARTMENT DID NOT HAVE A LOT OF INFO ABOUT THIS RECALL, I WOULD HAVE TO CALL CORPORATE. CALLED HONDA CORPORATE AND WAS ASSIGNED A CLAIM NUMBER AND WAS TOLD I WOULD BE RECEIVING A CALL IN 24 HOURS.... 4 DAYS LATER AND STILL NO CALL. THIS NEEDS TO BE ADDRESSED NOW, I DO NOT WANT TO PUT MY 16 YEAR OLD SON (OR ANYONE FOR THAT MATTER) BEHIND THE WHEEL OF A CAR WHERE THE DRIVER AIRBAG COULD RANDOMLY DEPLOY AT ANY MOMENT. PRETTY DISAPPOINTED IN THE LACK OF CONCERN HONDA IS SHOWING FOR THEIR CURRENT CUSTOMERS.

Steering
Filed Jul 16, 2019MI

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT VICTORY HONDA OF PLYMOUTH (LOCATED AT 315 ANN ARBOR RD W, PLYMOUTH, MI 48170, (734) 244-8177) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Communication
Filed Jul 16, 2019CA

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V383000 (STEERING, AIR BAGS, COMMUNICATIONS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE REMEDY OR AN IDEA WHEN THE REMEDY WOULD BE AVAILABLE TO REPAIR THE VEHICLE. KEYES HONDA (5905 SEPULVEDA BLVD, VAN NUYS, CA 91411) CONFIRMED THAT THE PART AVAILABILITY WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jul 15, 2019NY

TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V383000 (AIR BAGS). AFTER CONTACTING MOREHEAD HONDA (1000 AUTO PARK PL, NEWBURGH, NY) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Service Brakes
Filed Jul 15, 2019CA

2019 HONDA CR-V. CONSUMER WRITES IN REGARDS TO UNINTENDED BRAKING. *LD THE CONSUMER STATED THE VEHICLE ABRUPTLY BRAKED DUE TO A SHADOW FROM A TREE. THE CONSUMER TURNED THE SYSTEM OFF.*JS

Engine
Filed Jul 15, 20191,542 milesCA

WE LEASED THIS 2019 HONDA CR-V 6/17/2019. HAD MADE A TRIP BACK TO ARIZONA PARKED CAR 15 MINUTES LATER CAME OUT TO GO HOME TO SON IN LAWS CAR WOULDN'T TURN OVER. SEEM LIKE IT WAS FLOODED AND COULDN'T START CAR. TOWED CAR TO DEALER IN THE MORNING WENT TO FIND OUT THE PROBLEMS. THEY COULDN'T DETERMINE ANY DIAGNOSTIC PROBLEMS. SO WE DROVE BACK TO CALIFORNIA. WE BOTH LOST DAY WORK AND PAY. THAT MORNING I WENT TO THE STORE TO GET SOME THINGS AND HAD ENCOUNTERED THE SAME PROBLEMS CAR WOULDN'T START AND SMELL OF GAS.AS LIKE CAR WAS VAPOR-LOCKING. HAD TO HAVE AAA COME AND TOW SUV TO DEALER WHERE WE GOT IT. THEY HAD IT A WEEK AND COULDN'T FIND ANY PROBLEMS. AL THESE TIMES VEHICLE WAS STATIONARY IN PARKING LOT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Honda CR-V → · Every CR-V year → · How the figures are calculated →