Page 18 of 18 · complaints 851–887 of 887

2007 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Back Over Prevention › Warnings › External/Pedestrian Alert
Filed Sep 24, 200824,000 milesFL

TL*THE CONTACT OWNS A 2007 HONDA CR-V. THE VEHICLE WAS PARKED AND SECURELY LOCKED IN THE CONTACT'S DRIVEWAY. HE STATED THAT THE VEHICLE WAS BROKEN INTO AND PERSONAL ITEMS WERE STOLEN. THE REAR GLASS WAS SMASHED WITH EXCESSIVE FORCE; HOWEVER, THE SECURITY ALARM SYSTEM DID NOT ACTIVATE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 24,000.

Service Brakes, HydraulicCrash1 injured
Filed Sep 10, 200814,000 milesTX

TL*THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING APPROXIMATELY 40 MPH, THE ANTILOCK BRAKE SYSTEM ENGAGED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT REAR ENDED ANOTHER VEHICLE. AS A RESULT, THE BUMPER COMPLETELY DETACHED FROM THE FRONT END OF THE VEHICLE AND THE RADIATOR WAS DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MAJOR INJURIES BECAUSE THE SEAT BELT LOCKED AND WOULD NOT UNLATCH. THE PASSENGER IN THE OTHER VEHICLE WAS UNINJURED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO THE DEALER. PRIOR TO THE FAILURE, THE CONTACT HEARD A GRINDING SOUND WHILE DRIVING IN REVERSE, BUT THERE WAS NO FAILURE AT THAT TIME. THE CURRENT AND FAILURE MILEAGES WERE 14,000.

Engine and Engine Cooling › EngineFire
Filed Apr 15, 200812,000 milesIL

TL*THE CONTACT OWNS A 2007 HONDA CR-V. WITH THE ENGINE RUNNING AND THE VEHICLE PLACED IN PARK, THE HOOD CAUGHT FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY AND HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 12,000.

Unknown or Other
Filed Mar 27, 200810,000 milesMT

TL*THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT THERE WERE SIGHTINGS OF MOUSE DROPPINGS IN HER VEHICLE, WHICH WAS KEPT IN A FARM SHED. THE FOLLOWING DAY, SHE CAUGHT A MOUSE WITH A MOUSE TRAP. THERE HAD BEEN NO FAILURE OR PHYSICAL DAMAGE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE 10,000.

Electrical System
Filed Mar 6, 2008NJ

THERE IS A WIDESPREAD PROBLEM ON SEVERAL JAPANESE BRANDED CARS WHEN DRIVING AT DUSK. MANY NEWER VEHICLES (HONDA CRV-CIVIC, LEXUS RX-LS, NISSAN VERSA) WITH LED OR ELECTRO-FLUORESCENT INSTRUMENT CLUSTERS ARE LIT ANYTIME THE VEHICLE IS IN OPERATION. THESE VEHICLES MAY NOT BE SET TO OPERATE ON AUTO ON LAMPS. THIS LEADS TO THE ASSUMPTION BY THE DRIVER THAT THE HEADLAMPS AND TAIL LAMPS ARE ON WHEN REALLY THAT MAY NOT BE THE CASE. AFTER NOTICING THIS HAPPEN ON A LOT OF HONDA/TOYOTA/NISSAN CARS OF IN TRAFFIC, I WONDERED WHY THEY HAVE NOT RECALLED SUCH VEHICLES YET. WOULD THERE BE THE POSSIBILITY TO MAKE A REQUIREMENT FOR THESE AUTOMAKERS TO PLACE A WARNING LIGHT TO WARN THEM IN THESE SITUATIONS? IT SEEMS THAT AMERICAN AND EUROPEAN MAKES DON?T HAVE THIS ISSUE. THE PROBLEM ALSO AFFECTS VEHICLES OF JAPANESE NAMEPLATES THAT HAVE DAYTIME RUNNING LAMPS. THIS LOW INTENSITY BEAM ALSO GIVES THE DRIVER THE SENSE THAT THE LAMPS ARE ON, WHEN THEY ARE AT A LOW LEVEL, AND THE REAR TAIL LAMPS ARE ACTUALLY OFF. I HAVE SEEN A LARGE NUMBER OF VEHICLES, WITH DRLS AFTER DUSK WHEN IS IT NOT CLEAR TO THE DRIVER THAT THERE IS A PROBLEM. AFTER RENTING AN 08 NISSAN VERSA, I TOO HAD THIS PROBLEM OCCUR ON SEVERAL OCCASIONS WHEN THE LIT CLUSTER INDICATED TO ME THAT MY LIGHTS WERE ON, BUT IN REALITY, I WAS DRIVING AROUND WITH MY LIGHTS OFF, AND I REALIZED THIS 10 MINUTES AFTER THE FACT. AND I WAS ONLY ABLE TO TELL FROM THE INSIDE OF THE VEHICLE BY TOGGLING THE SWITCH ON/OFF, BECAUSE THERE IS NO FEEDBACK FROM THE

Visibility › Windshield Wiper/Washer
Filed Feb 12, 200816,000 milesIL

DURING THE LAST THREE COLD WEATHER SPELLS (TEMPERATURES BELOW 32F) THE WINDSHIELD WASHER NOZZLE IS FREEZING UP AND WILL NOT WORK. AS A RESULT THE SALT SPRAY COVERS THE WINDSHIELD AND SIGNIFICANTLY IMPAIRS VISIBILITY. I TOOK THE CR-V TO THE HONDA DEALERSHIP SERVICE DEPARTMENT AND WAS INFORMED THAT THERE ARE A NUMBER OF PEOPLE WITH THE SAME COMPLAINT. PER THE SERVICE REPRESENTATIVE, NOT ONLY ARE THE NOZZLES FREEZING, BUT ALSO THE WASHER HOSES LEADING TO THE NOZZLES UNDER THE HOOD ARE FROZEN AS WELL. HE INDICATED THAT THERE WAS NOTHING THAT I COULD DO TO PREVENT THIS FROM HAPPENING. I BELIEVE THAT THIS IS A DESIGN FLAW SINCE I HAVE HAD OTHER HONDA VEHICLES THAT DID NOT HAVE THE SAME PROBLEM. IN FACT, NONE OF THE OTHER CARS THAT I HAVE PREVIOUSLY OWNED HAD THIS PROBLEM. WHEN I QUESTIONED ABOUT A RECALL, I WAS INFORMED THAT THERE WAS NONE FOR THIS PARTICULAR PROBLEM. YESTERDAY, I WAS NEARLY INVOLVED IN A MAJOR CAR PILE-UP DUE TO THE IMPAIRED VISIBILITY DURING AN ICE STORM. I AM GREATLY CONCERNED ABOUT THE HAZARDS THAT THIS PROBLEM PRESENTS. I WOULD LIKE FOR THE HONDA COMPANY TO INITIATE A RECALL TO FIX THIS POSSIBLE MANUFACTURING DEFECT BEFORE A FATALITY OCCURS. *TR

Wheels
Filed Feb 7, 200815,900 milesID

TL*THE CONTACT OWNS A 2007 HONDA CR-V. IN INCLEMENT WEATHER CONDITIONS, ICE AND SNOW BUILD UP EXCESSIVELY IN THE WHEEL WELLS, WHICH MAKES IT VERY DIFFICULT TO MAKE AN EMERGENCY TURN. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A LOUD GRINDING NOISE IN THE TIRES DUE TO THE MIXTURE OF ICE AND GRAVEL FROM THE ROAD. SHE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE DEALER STATED THAT THEY WERE UNAWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 15,900.

Engine and Engine Cooling › Exhaust System1 injured
Filed Jan 28, 20085,000 milesNJ

BURNING SMELL FROM REAR TIRE WELL AREA DURING IDLING OR AFTER PARKING. ODORS GET DRAWN INTO VEHICLE AGGRAVATING ASTHMA. NOW I SEE ON THE INTERNET THAT THIS PROBLEM HAS EXISTED WITH HONDA CRVS SINCE THE LATE 1990'S. THE MAINTENANCE SHOP SAID THE SMELL WILL BURN OFF BETWEEN 15,000 AND 20,000 MILES ON THE ODOMETER. THIS BEGAN AROUND 5000 MILES ON THE ODOMETER *CN

Wheels
Filed Jan 24, 20087,000 milesWA

TL*THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS IN ICY OR INCLEMENT WEATHER, SNOW AND ICE BECOME TRAPPED IN THE WHEELS NEAR THE BRAKE DISC. THE FAILURE CAUSES THE VEHICLE TO VIBRATE EXCESSIVELY. THE DEALER STATED THAT UNLESS THEY COULD DUPLICATE THE FAILURE, A SOLUTION COULD NOT BE PROVIDED. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 7,000 AND CURRENT MILEAGE WAS 9,000.

Seat Belts › Rear/Other1 injured
Filed Jan 22, 20086,000 milesTX

TL*THE CONTACT OWNS A 2007 HONDA CR-V. THE REAR MIDDLE SEAT BELT HOOKS TO THE SEAT. AS A RESULT, THE CONTACT'S SON WRAPPED THE SEAT BELT AROUND HIS NECK AND COULD NOT UNLOCK THE RELEASE BUTTON WITHOUT THE KEY. HER SON BEGAN CHOKING AND TURNED RED AND BLUE IN THE FACE. HER HUSBAND HELPED UNLOCK THE RELEASE BUTTON WITH THE KEY. THE OWNER'S MANUAL WAS OF NO ASSISTANCE AND THE CONTACT FEELS THAT THIS WAS A MAJOR SAFETY HAZARD. SHE HAS NOT YET NOTIFIED HONDA. THE FAILURE AND CURRENT MILEAGES WERE 6,000.

Visibility › Windshield Wiper/Washer › Switch/Wiring
Filed Dec 13, 2007MD

WINDSHIELD WIPERS FAIL- WILL NOT TURN OFF / TURN OFF AND STOP IN THE MIDDLE OF WINDSHIELD, DOES NOT DIFFERENTIATE SPEED- LOUD CRACKING/GRINDING SOUND FROM FRONT OF CAR BY WINDSHIELD REPEATEDLY WHEN WIPERS TURNED ON (UNCLEAR IF RELATED)-- HAPPENS REPEATEDLY ALTHOUGH BETTER PERFORMANCE UPON FIRST TURNING ON. *TR

Visibility › Windshield Wiper/Washer › Motor
Filed Nov 28, 20075,500 milesMI

WIPERS QUIT WORKING WHEN THE WASHER FUNCTION IS USED. WIPERS STAY UP AND WON'T GO DOWN. *TR

Equipment › Appliance › Air ConditionerCrash
Filed Nov 18, 20079,000 milesNY

I WAS INVOLVED IN A MINOR COLLISION AND THE AMOUNT OF DAMAGE TO THE TOTAL DAMAGE TO MY 2007 HONDA CR-V WAS WELL OVER $8,000. I WAS REAR ENDED BY SOMEONE AND PUSHED INTO THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE AT ALL TO THE CAR I WAS PUSHED INTO AND ONLY MINOR DAMAGE TO THE CAR THAT REAR-ENDED ME. THE REAR END DAMAGE TO MY CAR WAS OVER $3,000 AND THE FRONT END DAMAGE TO MY CAR WAS OVER $5,000. THIS WAS A VERY LOW SPEED COLLISION ON A LOCAL STREET AND EVEN THE COLLISION SHOP MANAGER WAS STUNNED AT THE AMOUNT OF DAMAGE TO THE CAR, ESPECIALLY THE FRONT END. THE COMPRESSOR OF THE AIR CONDITIONER WAS DAMAGED BEYOND REPAIR BY THIS MINOR COLLISION AND HAD TO BE REPLACED. MY AUTO INSURANCE HAD TO PAY FOR THIS. THE COLLISION SHOP MANAGER SAID HE'D NEVER SEEN ANYTHING QUITE LIKE THAT - HE ASKED ME IF THIS WAS A HIGH SPEED COLLISION (IT WAS NOT), THEN ASKED ME IF THE CAR I WAS PUSHED INTO HAD A TRAILER HITCH STICKING OUT (IT HAD NOTHING STICKING OUT). I NOW AM READING NUMEROUS CONSUMER COMPLAINTS BY PEOPLE ABOUT THE AIR CONDITIONER COMPRESSOR IN THIS CAR IN WHICH THE DEALER STATED THAT THE COMPRESSOR WAS DAMAGED BY A "PEBBLE" FROM THE ROAD. BASED ON THESE COMPLAINTS AND MY OWN EXPERIENCE, I CAN ONLY CONCLUDE THAT THERE IS A SERIOUS DEFECT IN THE MANUFACTURE OF THE 2007 HONDA CR-V'S AIR CONDITIONER COMPRESSOR, CAUSING THE CONSUMERS TO HAVE TO ENDURE HUGE COSTS TO REPLACE THIS COMPRESSOR BECAUSE OF SUCH MINOR THINGS AS PEBBLES STRIKING THE PART AND LOW SPEED MINOR FENDER BENDERS!!! *TR

Tires › Pressure Monitoring and Regulating Systems
Filed Nov 15, 20071,000 milesPA

TL*THE CONTACT OWNS A 2007 HONDA CR-V. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM LIGHT ILLUMINATES INTERMITTENTLY. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THERE WERE NO RECALLS ON THE VEHICLE. THE CURRENT MILEAGE WAS 3,125 AND FAILURE MILEAGE WAS 1,000. UPDATED 11/26/07.

Suspension
Filed Nov 2, 200725 milesHI

TL*THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE PULLED TO THE RIGHT. THE DEALER STATED THAT THE VEHICLE NEEDED A WHEEL ALIGNMENT. THE VEHICLE WAS ALIGNED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY PERFORMED ANOTHER WHEEL ALIGNMENT, BUT THE FAILURE CONTINUED. THE DEALER ADVISED THE CONTACT TO SPEAK WITH THE MANUFACTURER. THE MANUFACTURER STATED THAT A MODIFICATION FAILURE WAS THE CAUSE. AS OF NOVEMBER 2, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 25 AND CURRENT MILEAGE WAS 880. UPDATED 11/21/07 *TR

Power Train
Filed Oct 30, 2007CA

2007 HONDA CRVS ARE MAKING A WHISTLING NOISE DURING NORMAL ACCELERATION. HONDA DEALERS ARE NOT FIXING THE PROBLEM!!! COULD BE DANGEROUS. *TR

Electrical System
Filed Oct 25, 20078,480 milesCT

MY WIFE WAS DRIVING HER NEW CRV WITH OUR NEWBORN INFANT ON THE HIGHWAY AT 8PM. WITHOUT ANY WARNING THE CAR DIED AND THE DASHBOARD WENT BLACK. SHE WAS IN THE MIDDLE LANE AND ALMOST GOT REAR-ENDED BY A SEMI TRYING TO GET TO THE RIGHT SHOULDER. SHE TRIED STARTING IT AND IT CAUGHT AFTER A FEW TRIES. WHAT KIND OF CRAP VEHICLE IS HONDA PUTTING OUT? THIS IS OUR FIRST HONDA AND IT WILL BE THE LAST. WE CALLED BREWSTER HONDA AND THEY WERE VERY ACCOMMODATING BUT THEY SAID THEY COULDN?T FIND ANYTHING WRONG. THERE IS NO WAY MY WIFE AND BABY WILL GET IN THAT DEATH MOBILE AGAIN. OF COURSE HONDA USA HAS NEVER HEARD OF THIS HAPPENING. I GUESS THEY NEED A LAWSUIT AND SOME NEWS STATIONS TO GET THEIR ATTENTION. IT HAS ALSO BEEN IN SERVICE FOR RUNNING VERY ROUGH EVERY FEW WEEKS BUT THEY DIDN'T FIND ANYTHING WITH THAT EITHER. IT WAS BOUGHT IN APRIL 2007 AND HAS 8500 MILES. *TR

Electrical System › Ignition
Filed Oct 18, 20078,900 milesGA

WE PURCHASED A NEW HONDA CRV 2007 FOR MY DAUGHTER IN COLLEGE IN OCTOBER 2006 FROM ED VOYLES HONDA, MARIETTA, GA. IN APRIL OF 2007 MY DAUGHTER HAD TROUBLE STARTING THE CAR AFTER IT HAD BEEN DRIVEN AND LEFT PARKED FOR A HOUR OR MORE. SHE HAD TO CRANK THE ENGINE FOR 10-20 MINUTES BEFORE THE CAR WOULD START. WE DOCUMENTED THE PROBLEM IN E-MAIL TO THE DEALERSHIP AND TOOK THE CAR IN ON MORE THAN THREE OCCASIONS. THEY WERE UNABLE TO REPLICATE THE PROBLEM. DURING JULY 2007 WE LEFT THE CAR AT THE DEALERSHIP FOR THREE WEEKS FOR THEM TO TRY AND RE-CREATE THE PROBLEM, THEY WERE UNABLE TO DO SO. THE DEALERSHIP CONSULTED WITH THE HONDA TECH-LINE AND THEY COULD STILL NOT RECREATE THE PROBLEM. DURING THE PAST SEVEN MONTHS WE HAVE HAD THIS PROBLEM OCCURRING MORE THAN 15 TIMES TO DIFFERENT DRIVERS OF THE VEHICLE. ON SUNDAY 10-14-2007 IN FRUSTRATION I GAVE MY CAR TO MY DAUGHTER TO TAKE BACK TO COLLEGE SINCE THE HONDA CRV WAS PROVING TO BE TOO UNRELIABLE. ON THE DAY I DROVE THE CRV AND SURE ENOUGH AFTER HAVING PARKED THE CAR FOR 3 HOURS IT TOOK ME 24 MINUTES OF CRANKING TO START THE CAR. ONCE THE CAR STARTED I DROVE FOR TWO MILES AND THEN IT JUST CUT-OUT. THIS LEFT ME STRANDED IN THE MIDDLE OF A BUSY INTERSECTION FOR 3 TERRIFYING MINUTES OF CRANKING THE ENGINE BEFORE IT STARTED AGAIN. WE HAVE NOW RETURNED THE CAR TO THE DEALERSHIP AND WE HAVE A RENTAL FROM THE DEALERSHIP. THE HONDA CRV 2007 HAS PROVED TO BE VERY UNRELIABLE AND AS A PARENT I AM CONCERNED FOR THE SAFETY OF MY DAUGHTER DRIVING THIS

Seats › Front Assembly › Head Restraint
Filed Oct 10, 2007300 milesIN

TL*THE CONTACT OWNS A 2007 HONDA CR-V. THE TOP OF THE HEAD REST PROTRUDES FORWARD INTO THE CONTACTS HEAD, LEAVING HER NECK EXPOSED. THE DEALER STATED THAT THE SEAT WAS DESIGNED IN THAT FASHION. THE MANUFACTURER TOOK DOWN HER INFORMATION AND CREATED A FILE. THE CURRENT MILEAGE WAS 9,300 AND FAILURE MILEAGE WAS 300. UPDATED 01/02/08. *LJ THE CONSUMER STATED THE HEADREST CAN NOT BE ADJUSTED ADEQUATELY FOR PASSENGER TO REST. UPDATED 12/12/07 *TR

Air BagsCrash1 injured
Filed Oct 1, 200710,000 milesNM

TL*THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. AS A RESULT, THE VEHICLE BEHIND THE CONTACT REAR ENDED HER VEHICLE, PUSHING HER EVEN FURTHER INTO THE VEHICLE SHE STRUCK. THE AIR BAGS FAILED TO DEPLOY AND SHE SUSTAINED SEVERE INJURIES SUCH AS A BROKEN STERNUM. THE VEHICLE WAS TOWED AND TAKEN TO A REPAIR SHOP, WHERE IT HAS REMAINED FOR APPROXIMATELY TWO MONTHS. THE FAILURE AND CURRENT MILEAGES WERE 10,000. UPDATED 12/31/07 *KB UPDATED 12/31/07 *TR

Parking Brake › Conventional › Mechanical › Linkage and Cable
Filed Sep 18, 20072,335 milesNC

PURCHASED A NEW HONDA CRV FROM BOB BARBOUR HONDA IN GREENVILLE NC. IN JULY. AFTER 2,300 MILES THE REAR PARKING BRAKE WAS DESTROYED. HONDA REFUSED TO FIX IT UNDER WARRANTY CLAIMING THAT IT WAS TOWED WITH THE BRAKE ON. IT WAS NOT, AS I CHECKED THE BRAKE LIGHT AND FOOT PEDAL WHEN I LEFT. AFTER REPLACING ALL THE BRAKE PADS, ROTOR AND BEARINGS IT WAS STILL NOT WORKING RIGHT AND THEY DETERMINED THE CABLE WAS BAD. WHEN I ASKED THEM IF THAT WAS THE CAUSE OR EFFECT, THEY SAID THEY WERE NOT SURE. THERE WAS NO WAY TO TELL. TO ME THIS WAS EXCULPATE, AND MY DEALER WAS WILLING TO PAY FOR THE REPAIR, BUT ONE PERSON AT NORTH AMERICAN HONDA WOULD NOT CHANGE HER MIND. THE APPEAL PROCESS IS A JOKE. I MADE SURE THEY GAVE ME ALL THE PARTS BACK. I WAS LUCKY MY CAR DID NOT CATCH FIRE. *TR

Unknown or OtherFire
Filed Sep 11, 2007CA

HONDA CVR 2007. THIS CAR HAS NO ASH TRAY OR LIGHTER. WHERE DO THEY THINK WE ARE GOING TO PUT OUT LIGHTED CIGARETTES????????? THEY ARE CHARGING OVER $80.00 TO INSTALL A LIGHTER. THIS IS ANOTHER DIRECT ATTEMPT TO CONTROL SMOKING. PUBLIC BEWARE... THOSE BURNING BUTTS ARE GOING TO GET TOSSED OUT THE WINDOW... FIRE! *TR

Engine and Engine Cooling › Cooling System
Filed Sep 6, 200714,400 milesIL

(1) EVENTS LEADING UP TO THE FAILURE - NONE, CAR WAS DRIVEN UNDER NORMAL DRIVING CONDITIONS ON PAVED ROADS AND HIGHWAYS (2) FAILURE AND ITS CONSEQUENCES - ACCORDING TO A DEALER, DEBRIS (PERHAPS A ROCK OR PEBBLE) FLEW PAST THE GRILL AND PUNCTURED THE AC CONDENSER, CAUSING A LEAK. CONSEQUENTLY, THE AIR CONDITIONER NO LONGER BLOWS COLD AND WILL COST APPROXIMATELY $800 TO REPAIR. (3) WHAT WAS DONE TO CORRECT THE FAILURE - NO ACTION HAS HERETOFORE BEEN TAKEN. *TR

Equipment › Appliance › Air Conditioner
Filed Aug 17, 20079,000 milesTX

TL*THE CONTACT OWNS A 2007 HONDA CRV. THE AIR CONDITIONER WOULD BLOW HOT AIR. THE DEALER STATED THAT A PEBBLE DAMAGED THE AIR CONDENSER. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 10,000.

Power Train › Automatic Transmission
Filed Aug 17, 2007CA

TL*THE CONTACT OWNS A 2007 HONDA CRV. WHILE DRIVING 55 MPH SHE HEARD A TAPPING SOUND COMING FROM THE REAR OF THE VEHICLE. SHE ALSO NOTICED TRANSMISSION FLUID LEAKING. THE VEHICLE WOULD SURGE OUT OF CONTROL WHEN THE BRAKES WERE APPLIED. THE DEALER STATED THAT THE VEHICLE HAD NOT BEEN WELDED PROPERLY. THE DEALER STATED THAT THEY WOULD NEED TO TAKE THE VEHICLE TO THE BODY SHOP AND REPLACE THE TRANSMISSION. THE CURRENT MILEAGE WAS 3,158 AND NO FAILURE MILEAGE.

Electrical System › Ignition › Switch
Filed Aug 17, 2007CA

TO BEGIN, I RECENTLY PURCHASED DIRECTLY FROM MANLY HONDA, IN MARIN COUNTY, CA, EARLIER THIS JAN/FEB OF 2007 A BRAND-NEW 2007 HONDA CR-V EXL, $28K. A FIRST-TIME CAR BUYER, I HAD PAID IN FULL USING MY HARD-EARNED MONEY WHAT I BELIEVED TO BE A RELIABLE, DEPENDABLE AND TROUBLE-FREE CAR. ALAS, I BEGAN NOTICING SOME IRREGULARITIES WITH THE CAR SOON THEREAFTER. TO NAME BUT A FEW, THEY ARE AS FOLLOWS: 1) A TAPPING SOUND IN THE BACK OF MY CAR; 2) A WET SPOT NOTED ON THE FLOOR OF MY GARAGE UNDER THE HOOD AREA; 3) INTERMITTENT INABILITY TO START THE CAR WHEREBY THE BATTERY LIGHT WOULD COME ON; AND 4) INABILITY TO ACCELERATE, BUT SUDDEN SURGE THEREAFTER WHEN DRIVING. I BROUGHT MY VEHICLE IN TO BE SERVICED ON MONDAY, AUGUST 13, 2007. LATER THAT AFTERNOON I RECEIVED A CALL FROM SF HONDA, THE SERVICE DEALER, TO ADVISE THAT: 1) THE TAPPING SOUND IN THE BACK OF MY CAR IS DUE TO A WELDING DEFECT. HAVING JACKED UP THE CAR AND REMOVED ALL THE BACK PANELS TO THE VEHICLE, THEY HAD DETERMINED THAT THE DEFECTIVE WELD OR WELDS WERE LOCATED FURTHER WITHIN THE VEHICLE AND MY CAR WOULD NEED TO BE SENT TO AN AUTO BODY SHOP TO BE FURTHER STRIPPED APART TO DETERMINE THE NUMBER OF DEFECTIVE WELDS IN QUESTION. 2) A POWDER TEST PERFORMED ON MY ENGINE HAD DETERMINED THAT IT WAS A TRANSMISSION LEAK AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. 3) THEY HAD YET TO DETERMINE WHY MY CAR WOULD FAIL TO START AND THE BATTERY LIGHT APPEAR; AND 4) THE SUDDEN SURGING OF MY VEHICLE ONCE I HAD STEPPED ON THE ACCEL

Unknown or Other
Filed Aug 5, 20074,400 milesFL

CONDENSER FROM AIR CONDITIONER FAILED DUE TO STONE HITTING IT. *JB

Equipment › Appliance › Air Conditioner
Filed Jul 18, 200720,500 milesGA

TOOK CAR TO DEALER WITH WARM AIR CONDITIONING BLOWING. DEALER STATED THAT CONDENSER HAD A HOLE FROM ROAD DEBRIS; REPAIR COSTS WAS $765. SUBSEQUENT SEARCH OF HONDA FORUMS REVEALED ONGOING PROBLEM WITH FREQUENT AIR CONDITIONER FAILURES, AND EXACT SAME LINE FROM DEALER ABOUT ROAD DEBRIS. AIR CONDITIONING FAILURE IN THE DEEP SOUTH WAS AN UNACCEPTABLE PROBLEM IN A 9 MONTH OLD CAR WITH 20,000 MILES. REPEATED FAILURES IN DIFFERENT MODELS WAS INDICATIVE OF POOR QUALITY, AND LEAKING COOLANT WAS A DANGEROUS SUBSTANCE.*AK

Suspension
Filed Jun 14, 2007100 milesCA

SAFETY HAZARD- 2007 HONDA CRV UNSTABLE WHEN BEING DRIVEN ON GROOVED HIGHWAY. VEHICLE OSCILLATES SEVERELY DIAGONALLY FROM FRONT TO REAR AND VICE VERSA, WHEN THIS ROAD CONDITION IS EXPERIENCED. OVERSTEERING TO CORRECT THIS PROBLEM COULD RESULT IN ERRATIC LANE CHANGE OR SHIFT. SAME ROAD CONDITION DOES NOT IMPACT OTHER VEHICLES THAT WE DRIVE ON THE SAME STRETCH OF ROAD. CALLS AND VISITS TO THE DEALER (SOUTH BAY HONDA, LOS GATOS, CA.) HAVE RESULTED IN A RESPONSE OF "IT'S JUST THE CAR" AND NOTHING HAS BEEN DONE. I FEEL IT IS A PROBLEM WITH HONDA2007 CRV'S SUSPENSION SYSTEM / TIRES WHEN THIS TYPE OF ROAD IS ENCOUNTERED. I FEEL THAT POTENTIAL BUYERS AND OPERATORS SHOULD BE MADE AWARE OF THIS CONDITION, AND THAT CORRECTIVE ACTION BY THE MANUFACTURER IS REQUIRED. *TR

Fuel System, Other
Filed May 3, 20072,600 milesDC

WE PURCHASED A HONDA CR-V 2007 AT OURISMAN HONDA IN BETHESDA, MARYLAND, ON DECEMBER 28TH, 2006. ONE OF THE MAIN REASONS WE BOUGHT THIS CAR IS THE MPG ADVERTISED BY HONDA AMERICA, WHICH IS 22/MPG IN THE CITY AND 28/MPG ON THE HIGHWAY (PERFECTLY VISIBLE ON THE BIG STICKER ON THE SIDE WINDOW OF THE CAR). UNFORTUNATELY, THE CAR IS NOT PERFORMING WITHIN THESE NUMBERS, THAT IS THE REASON WHY WE CONTACTED YOU ALREADY AND GOT THIS CASE NUMBER. NOW, AFTER DRIVING THE CAR FOR ALMOST FOUR MONTHS AND OVER 2,500 MILES THE ACTUAL MPG IS STILL MUCH LOWER THAN ADVERTISED. THE OVERALL MPG IS AROUND 17/MPG (WHICH IS NOT EVEN CLOSE TO THE 25/MPG ADVERTISED BY HONDA, IN FACT IT IS AROUND 45% LESS THEN ADVERTISED), THE ACTUAL MPG FOR THE HIGHWAY IS LITTLE OVER 22 MPG (AGAIN NOT EVEN CLOSE TO THE MPG ADVERTISED WHICH IS 28 MPG, IN FACT IT IS 30% LOWER) AND THE ACTUAL MPG IN THE CITY IS AROUND 15 MPG (AGAIN NOT EVEN CLOSE TO THE 22 MPG ADVERTISED, IN FACT IT IS 40% LOWER THEN ADVERTISED). THIS IS A CLEAR CASE OF FALSE ADVERTISING FROM HONDA. WE WENT TO OURISMAN HONDA AND THEY DID SOME CHECKS, WHICH ALL CAME BACK NEGATIVE. THEY DROVE THE CAR ONCE ON THE HIGHWAY TO GET THE MILEAGE FOR THE HIGHWAY, WHICH WAS LITTLE OVER 22 MPG. WE DON'T DISPUTE THE FACT THAT THE MILEAGE ON THE HIGHWAY IS BETTER THEN IN THE CITY, BUT UNFORTUNATELY WE DO LIVE IN THE CITY AND THIS IS OUR MAIN PLACE FOR DRIVING OUR CAR. BUT AS YOU CAN SEE BY LOOKING AT THE NUMBERS, THE CAR IS UNDERPERFORMING IN MPGS THROUGH ALL THE LEVELS

Seats › Mid/Rear Assembly
Filed May 3, 2007PR

I BOUGHT A HONDA CRV 2007. THE SECOND ROW OF SEATS HAS A SMALL DIVISION THAT CAN LEAN FORWARD. IF A CHILD PUTS HIS ARM BETWEEN ONE OF THE OTHER TWO SEATS AND THE SMALL SECTION AND ANOTHER PERSON RETURNS IT TO IT'S VERTICAL POSITION THE CHILD'S ARM CAN BE INJURED. THAT CAN HAPPEN IF A TODDLER IS SEATING ON HIS CARSEAT IN ONE OF THE SIDE SEATS. *JB

Equipment › Appliance › Air Conditioner
Filed Mar 24, 20071,095 milesFL

I PURCHASED A 2007 HONDA CRV WITH 2 MILES ON IT THREE WEEKS AGO, THE OTHER DAY MY A/C STOPPED BLOWING COLD I CALLED THE DEALER AND TOOK IT IN. I WAS INFORMED IT WAS THE A/C CONDENSER AND HAD TO BE REPLACED, THIS WAS NOT COVERED BY THE WARRANTY ,AND THE COST WOULD BE $800 . ACCORDING TO THEM A ROCK OR SOME ROAD DEBRIS DAMAGED I. I COULD NOT BELIEVE THIS, IT WAS MY FIRST BRAND NEW CAR AND COULD AFFORD CAR PAYMENTS AND CAR REPAIRS. AFTER MAKING A FEW CALLS TO THE GENERAL SALES MANAGER THEY AGREED TO FIX IT, ONLY BECAUSE THE DEALERSHIP DEPOSITED MY CHECK EARLY AND IT BOUNCED. I HAVE CHECKED ONLINE, AND THIS HAS HAPPENED TO MANY MANY HONDA CUSTOMERS SO I CALLED 1-800-999-1009 AND SPOKE TO HONDA CUSTOMER SERVICE AND WAS TOLD THERE WAS NO RECALL, AND ITWAS NOT COVERED BY THE WARRANTY. HER AND THE SERVICE ECHNICIAN AT TAMPA HONDALAND BOTH TOLD ME THAT I NEEDED TO BUY OR HAVE MADE SOME KIND OF COVER M TO PROTECT THE A/C CONDENSER SO THAT IT HOPEFULLY WON'T HAPPEN AGAIN....WHAT? THIS WAS SOMETHING THAT SHOULD BE DONE BY HONDA OR THEY SHOULD WARRANTY THIS IF IT HAPPENED TO CONSUMERS. THANKS FOR TAKING THE TIME TO LISTEN TO ME.*AK

Visibility › Windshield
Filed Mar 8, 2007CA

THE WINDSHIELD HAS LAMINATION PROBLEMS THAT ARE KNOWN BY HONDA. AS A RESULT, MY VISION IS IMPAIRED WHILE DRIVING. HONDA SERVICE COULD NOT DO ANYTHING, AS ALL THE CARS ON THE LOT HAVE THIS PROBLEM. I CALLED HONDA CUSTOMER SERVICE, AS THE SERVICE DEPARTMENT RECOMMENDED. CUSTOMER SERVICE RECOGNIZES THE PROBLEM, BUT CHOSE TO DO NOTHING ABOUT IT. THE CAR IS A BRAND NEW 2007 HONDA CRV. THEIR ANSWER IS NOT ACCEPTABLE TO ME. *JB

Visibility › Power Window Devices and Controls
Filed Feb 14, 20072,400 milesMA

TL* - THE CONTACT OWNS A 2007 HONDA CRV. THE POWER WINDOW DEVICES AND CONTROLS WERE NOT WORKING PROPERLY. THE CONTACT HAD TO STOP THE VEHICLE 50 TIMES TO CLEAR THE WINDOWS MANUALLY. THE DEALER AND HONDA STATED THERE WAS NOTHING THEY COULD DO TO ASSIST HIM WITH DIAGNOSIS. THE CONTACT INDICATED THE SAFETY RISK INVOLVED. THE CURRENT AND FAILURE MILEAGE WERE 2400.*AK

Electrical System
Filed Jan 31, 20073,798 milesOH

VEHICLE FAILED TO START..KEY TURNED TO START POSITION, NO RESPONSE FROM STARTER MOTOR. RETRIED, VEHICLE DID START; STARTER TURNED OVER SLOWLY. BATTERY CONNECTIONS APPEAR/FEEL TIGHT; CONDITION INDICATOR SHOWS BLUE (FULL CHARGE) HAS OCCURRED ABOUT SIX TIMES...*NM

Engine and Engine Cooling
Filed Jan 18, 200715 milesCA

A DEFECTIVE MADE, BRAND NEW HONDA 2007 MODEL CR-V HAD A DEFECTIVE OIL SEAL FROM THE FACTORY. IT WAS SOLD BY HONDA OF SERRAMONTE AT 485 SERRAMONTE BLVD., COLMA CITY, CA, 94014, (650) 758-4800 AT 16 MILES. LUCKILY, WE DID NOT GO TOO FAR AWAY--OTHERWISE, THE CAR WOULD HAVE STALLED ON THE FREEWAY WHEN OIL HAD BEEN DRAINED, WOULD LEADING TO AN FATAL ACCIDENT! WE HAD IT FOR ONLY 2 HOURS, FROM 6 TO 8 PM. ON NOV. 16, 2006, FROM THE DEALERSHIP TO DINNER. AFTER DINNER, WE FOUND A TRAIL OF OIL WAS COMING INTO THE GARAGE AND UNDER THE CAR ALL WAY TO THE ENGINE. THE NEXT MORNING, NOV. 17, 2006, THE CAR WAS RETURNED TO DEALER WITH A READING OF 51 MILES. THEY CASHED OUT OUR MONEY, $22,000 AND GAVE US A BROKEN CAR. AT THE DEALERSHIP, WE WERE NOT ABLE TO REACH THE MANAGER. AFTER 45 MINUTES SAD, ANGRY AND HELPLESSLY WAITING IN THE DEALERSHIP. WE HAD CONTACTED THE MAIN HONDA CUSTOMER OFFICE. FROM 10 AM TO 1:30 PM, WE WERE VERY FRUSTRATED. (1) THAT CR-V WAS MADE DEFECTIVELY. (2) IF OIL WAS LEAKING ALL OUT. IT IS A LIFE OR DEATH MATTER ON THE ROAD! (3) ORIGINALLY, OPERATION OF 2007 CR-V HAD CAUSED SOME DAMAGE. SOME PARTS HAD TO BE REPLACED. (4) IT MAY BE DEFECTIVE IN SOME OTHER PARTS. WE WERE AFRAID TO TAKE THAT DEFECTIVE CAR ON THE ROAD. (5) IT'S NOT A NEW CAR ANY MORE. THE LEAKING WILL AFFECTED AND DAMAGED SOME OTHER PARTS. A LOT OF PARTS WERE TAKEN APART TO MAKE REPAIRS. THEIR INSPECTIONS HAD FAILED BEFORE. (6) THE INSPECTOR HAD FAILED TO FIND THE PROBLEM. [IT WAS MADE DEFECTIVE IN FACTORY.] (

Tires › Pressure Monitoring and Regulating Systems
Filed Jan 11, 2007300 milesMI

TIRE PRESSURE MONITORING LIGHT (SYSTEM FAULT) KEEPS COMING ON. FIRST INCIDENT WAS AT ABOUT 300 MILES AND WENT AWAY AFTER VEHICLE REACHED A STOP. 2ND WAS AT 350 MILES AND AGAIN WENT OFF WHEN VEHICLE WAS STOPPED. 3RD WAS AT 750 MILES AND STAYED ON FOR ABOUT 3 MILES (VEHICLE DID NOT STOP). 4TH WAS AT790 MILES AND AGAIN WENT OFF AFTER 3 MILES. TIRE PRESSURE WAS CHECKED BY OWNER AND FOUND TO BE OKAY AT THE 1ST AND 3RD TIMES. VEHICLE WAS CHECKED TWICE BY DEALER (AFTER THE 2ND AND 4TH INCIDENTS). THE FIRST VISIT THE DEALER RESET THE TIRE PRESSURE. THE 2ND VISIT 2 TIRES WERE CHANGED OUT TO GET NEW SENSORS. THE LIGHT CAME ON AFTER ABOUT 50 MILES AND NOW DOES NOT RESET UPON VEHICLE STOPPAGE OR AFTER TURNING THE VEHICLE ON AND OFF. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Honda CR-V → · Every CR-V year → · How the figures are calculated →