Page 5 of 11 · complaints 201–250 of 501

2004 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Vehicle Speed Control
Filed May 16, 2012182,200 milesCA

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE THROTTLE BODY WAS DEFECTIVE. THEY REPAIRED THE VEHICLE. THE CONTACT ALSO STATED THAT ONCE THE VEHICLE WAS TAKEN HOME, HE WAS LEAVING HIS RESIDENCE AND THE VEHICLE WAS IDLING AT 2,800 RPM'S. THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ACCELERATED ON ITS OWN TO 50 MPH. THE CONTACT ALSO STATED THAT HIS FOOT WAS NOT ON THE ACCELERATOR PEDAL DURING THE FAILURE. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL AND SHIFT INTO NEUTRAL. THE DEALER WAS NOTIFIED AND THEY HAD A REPRESENTATIVE PICK UP THE VEHICLE. THE FAILURE RECURRED WHEN THE REPRESENTATIVE OPERATED THE VEHICLE. THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER STATED THAT HE DID NOT TAKE THE VEHICLE TO THE PROPER DEALER TO BE REPAIRED. THE FAILURE MILEAGE WAS 182,200.

Exterior Lighting › Headlights
Filed May 1, 201245,000 milesIN

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE HEADLIGHT COVERS WERE VERY CLOUDY AND AFFECTING VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 6/4/12 *CN

Electrical System
Filed Mar 26, 2012149,000 milesPA

I WAS GOING TO DRIVE TO WORK THIS MORNING AT 6:30AM AND MY HEADLIGHTS WOULD NOT TURN ON. MY HIGH BEAMS WORKED FINE BUT MY NORMAL LIGHTS DID NOT. I HAD NOTICED A BURNING ODOR A FEW DAYS PRIOR THROUGH MY VENTS. I TOOK THE CAR TO MY MECHANIC THIS MORNING AND THE HEADLIGHT PROBLEM WAS DUE TO AN ELECTRICAL MALFUNCTION AND THE WIRES HAD BEEN MELTED THAT ARE ASSOCIATED WITH THE HEADLIGHTS. THANKFULLY I HAD NOT BEEN DRIVING AT NIGHT TIME WHEN THIS PROBLEM OCCURRED. I HAD TO GET A KIT TO REPLACE THE WIRING. THIS ENDED UP BEING AN EXPENSIVE REPAIR. *TR

Latches/Locks/Linkages
Filed Mar 22, 2012MA

FAULTY DOOR LOCK ACTUATORS IN HONDA CRV. THREE OF MY DOOR LOCK ACTUATORS HAVE FAILED SINCE PURCHASING THE VEHICLE NEW. THE DRIVER SIDE DOOR FAILED WITHIN 5 YRS, THEN THE PASSENGER SIDE DOOR, AND NOW ONE OF THE REAR DOORS. THE CAR IS NOT DRIVEN OFTEN AND HAS UNDER 70,000 MILES ON IT. A FAILURE OF 3 DOORS CAUSES GREAT CONCERN OF QUALITY AND SAFETY. *TR

Power Train
Filed Feb 21, 201259,175 milesPA

2004 HONDA CRV. CONSUMER STATES MECHANICAL ISSUES WITH VEHICLE *TGW THE CONSUMER STATED SHE NOTICED A CHATTER WHEN THE STEERING WHEEL WAS TURNED TO PARK. THE VEHICLE WAS DIAGNOSED WITH A TRANSMISSION AND TORQUE PROBLEM WITH ONLY 51,175 MILES. THE VEHICLE WAS REPAIRED AT A COST OF $ 1,908.

Exterior Lighting
Filed Feb 13, 2012160,000 milesNJ

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THERE WAS A BURNING ODOR COMING FROM THE STEERING COMPARTMENT. THE CONTACT LATER NOTICED THAT THE LOW BEAM HEADLIGHTS STOPPED ILLUMINATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE HEADLIGHT SWITCH ON THE STEERING COLUMN WOULD HAVE TO BE REPLACED. THE CONTACT PERFORMED THE REPAIRS HIMSELF. THE CONTACT REPLACED THE HEADLIGHT SWITCH AND NOTICED THAT THE CONNECTORS WERE MELTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Air BagsCrash1 injured
Filed Feb 9, 201240,000 milesAZ

TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING APPROXIMATELY 2 MPH INTO AN INTERSECTION, THE CONTACT CRASHED INTO THE PROCEEDING VEHICLE. THE CONTACT SUSTAINED MINOR INJURY TO THE BACK, SHOULDER AND LEFT ARM. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE AIR BAGS FAILED TO DEPLOY DURING THE IMPACT. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Exterior Lighting
Filed Feb 3, 201297,000 milesMO

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT WAS DRIVING 30 MPH WHEN BOTH HEADLIGHTS FAILED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 97,000.

Exterior Lighting
Filed Jan 24, 2012170,000 milesWA

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT AT ENGINE STARTUP, THE HEAD LIGHTS FAILED TO ILLUMINATE BUT THE HIGH BEAM HEADLIGHTS WERE ILLUMINATED APPROPRIATELY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 170,000.

Exterior Lighting
Filed Jan 5, 201295,000 milesCT

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 60 MPH, THE LOW BEAM HEADLIGHTS STOPPED FUNCTIONING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO HAVE THE FAILURE DIAGNOSED OR THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE.

Exterior Lighting
Filed Dec 21, 2011NY

HEADLIGHTS STOPPED WORKING. WIRING BURNED. *TR

Exterior Lighting
Filed Dec 18, 2011NJ

BOTH LOWBEAM LIGHTS WENT OUT SIMULTANEOUSLY WHILE DRIVING. *TR

Structure › Body › Hood › Hinge and Attachments
Filed Nov 23, 201147,000 milesMO

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE HOOD SEPARATED FROM THE VEHICLE AND SHATTERED THE WINDSHIELD. A LOCAL MECHANIC DIAGNOSED THAT THE HOOD LATCH NEEDED TO BE REPAIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 47,000. UPDATED 01/03/12*LJ THE CONSUMER STATED THERE WAS A DESIGN FLAW IN THE HOOD PUMP ROD, WHICH MADE THE HOOD NOT LATCH PROPERLY. UPDATED 01/09/12

Exterior Lighting › Headlights
Filed Nov 21, 201182,000 milesMN

WHILE DRIVING BOTH DIM HEADLIGHTS WENT OUT. I PULLED OVER AND REALIZED THE BRIGHT HEAD LIGHTS DID WORK WHILE THE DIMS NO LONGER WORKED. AFTER REPLACING BOTH BULBS AND REALIZING THEY STILL DID NOT WORK. I INVESTIGATED THE ISSUE AND AFTER VISUALLY INSPECTING THE WIRING HARNESS THAT PLUGS INTO THE COMBINATION SWITCH (BLINKER/HEADLIGHT CONTROL) THERE IS OBVIOUS SIGNS OF HEAT DAMAGE AND ELECTRICAL CORROSION. *TR THE LOW BEAM HEADLIGHTS DID NOT WORK, DUE TO AN ELECTRICAL SHORT IN THE WIRING HARNESS. UPDATED IVOQ 03/05/12

Exterior Lighting › Headlights › Switch
Filed Nov 17, 2011125,251 milesMA

WHILE DRIVING AT NIGHT MY LOW BEAMS STOPPED WORKING AND I COULD SMELL SMOKE. IT WAS VERY DANGEROUS TO JUST ALL OF THE SUDDEN HAVE YOUR LIGHTS GO OUT. I COULDN'T SEE AND OTHERS COULDN'T SEE ME. I TURNED OFF THE LIGHT SWITCH, AND THE SMOKE SMELL DISSIPATED. MY HIGH BEAMS STILL WORKED. I GOT ONLINE AFTER THE INCIDENT AND REALIZED THAT I WAS NOT ALONE WITH THIS EXACT TYPE OF PROBLEM. THE PROBLEM HAS BEEN ISOLATED BY SEVERAL OTHER CR-V OWNERS AS AN ELECTRICAL PROBLEM INVOLVING THE WIRING HARNESS THAT PLUGS INTO THE HEADLIGHT/TURN SIGNAL SWITCH. IN ADDITION, I FOUND AN ARTICLE STATING THAT THE NHTSA HAS OPENED AN INVESTIGATION OF THIS PROBLEM (NHTSA RECALL CAMPAIGN NUMBER EA11012) . A CALL TO A HONDA DEALERSHIP RESULTED IN A VERY EXPENSIVE QUOTE TO REPLACE THE WHOLE HARNESS (SEVERAL HUNDREDS OF DOLLARS). I FEEL THAT THIS PARTICULAR PROBLEM IS A SAFETY HAZARD, AND THAT HONDA SHOULD ISSUE A RECALL TO FIX THE PROBLEM. UPDATED 12/19/11 *BF *TR

Exterior Lighting
Filed Nov 14, 201190,000 milesMD

BOTH LOWBEAM HEADLIGHTS BOTH STOPPED WORKING AT THE SAME TIME. I REPLACED BOTH BULBS BUT THEY STILL DID NOT WORK. NO FUSES HAD BURNT OUT, SO STARTED TO RESEARCH. AFTER CHECKING ONLINE, I OPENED THE PLASTIC CASING TO THE STEERING COLUMN, AND FOUND THAT THE SWITCH HAD BURNED AND THE PLASTIC MELTED. THIS IS OBVIOUSLY DEFECTIVE WIRING ON THE PART OF HONDA, OTHERWISE THE FUSE FOR THE HEADLIGHTS WOULD HAVE BURNED OUT BEFORE THE SWITCH COULD HAVE. I FIND THIS TO BE A VERY IMPORTANT SAFETY ISSUE AS THIS IS THE PRIMARY VEHICLE FOR MY WIFE AND INFANT SON. UPDATED 12/12/11 *BF UPDATED 12/13/11 *TR

Exterior Lighting › Headlights
Filed Nov 12, 2011CT

BOTH HEADLIGHTS LOW BEAM WENT OUT SIMULTANEOUSLY WITHOUT ANY PRECONDITION WARNING. NEW LIGHT BULBS DOES NOT FIX THE PROBLEM. HIGH BEAMS WORK. AN ELECTRICAL CONDITION SUSPECTED BUT NOT FIXED YET. CHECKED WITH DEALER NOT AWARE OF THIS CONDITION OR ANY RECALL. *TR UPDATED 03/21/12 *BF

Exterior Lighting
Filed Nov 5, 2011125,000 milesTX

LOW BEAM HEADLIGHTS SUDDENLY WENT OUT, BOTH AT SAME TIME. REPLACED WITH NEW BULBS, STILL NO LOW BEAMS. HIGH BEAMS WORK AND FUSES OK (HIGH BEAMS ARE ON SAME FUSE AS LOWS). MEASURED ZERO VOLTAGE AT BULB CONNECTION FOR LOW BEAMS. MAJOR SAFETY ISSUE. I HAVE SEEN ON THE FORUMS MANY OWNERS OF 2002-2004 EXPERIENCING THE EXACT SAME ISSUE. IT IS RELATED TO WIRING AT THE HEADLIGHT SWITCH IN THE STEERING COLUMN CONNECTION OVERHEATING. THE PARTS USED IN THESE VEHICLES ARE THE EXACT PARTS INVOLVED IN A RECALL FOR CIVICS FOR THE EXACT SAME REASON. WHY NOT FOR CR-V'S? *TR

Equipment › Appliance › Air Conditioner
Filed Oct 27, 2011KY

2004 HONDA CR-V. CONSUMER STATES PROBLEM WITH A/C UNIT BLOWING WARM AIR.*TGW THE CONSUMER WAS INFORMED THE AIR COMPRESSOR WAS BAD. *JB

Exterior Lighting › Headlights
Filed Oct 19, 2011110,000 milesCO

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE HEADLIGHTS WOULD COME ON AND GO OFF RANDOMLY. THE DEALER DIAGNOSED THE VEHICLE AND ADVISED THAT THE CONNECTION TO THE HEADLIGHT SWITCH AND ROUTING CONNECTIONS WERE BURNED OUT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000. UPDATED 11/16/11*LJ

Exterior Lighting › Headlights › Switch
Filed Oct 17, 201189,900 milesWA

BOTH HEADLIGHTS (LOW BEAM) WENT OUT SIMULTANEOUSLY DUE TO AN OVERHEATED CONNECTION BETWEEN THE HEADLIGHT SWITCH ASSEMBLY AND WIRING HARNESS (PLUG). UPDATED 12/12/11 *BF *TR PICTURES RECEIVED 04/20/12

Exterior Lighting
Filed Oct 5, 2011120,000 milesTX

BOTH HEADLIGHTS WENT OUT. REPLACED THE HEADLIGHT SWITCH IN AUGUST, 2010 BOTH HEADLIGHTS FAILED AGAIN IN OCTOBER, 2010...WENT TO REPLACE THE SWITCH AGAIN AND THE MECHANIC NOTED THE WIRING HARNESS APPEARS OVERHEATED AND NEEDS REPLACEMENT. *TR

Exterior Lighting
Filed Sep 29, 2011110,000 milesVT

TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THE LOW BEAM HEADLIGHTS STOPPED WORKING SPORADICALLY. THE FAILURE OCCURRED SEVERAL TIMES AND AS TEMPORARY FIX SHE VERIFIED THE FUSE WERE DAMAGED AND REPLACED THE HEADLIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 230,000. UPDATED 11/23/11 *BF UPDATED 12/05/11

Unknown or Other
Filed Sep 28, 201175,000 milesNY

I WAS DRIVING ABOUT 30 MPH AND HEARD A LOUD BANG COMING FROM THE FRONT OF THE CAR. THE AIR CONDITIONING STARTED TO BLOW HOT AIR .I PULLED OVER AND FOUND UPON OPENING THE HOOD THAT OIL FROM THE A/C COMPRESSOR HAD BEEN FORCED OUT OF THE COMPRESSOR ON TO THE ENGINE. I BROUGHT THE HONDA CRV TO MY SERVICE STATION IMMEDIATELY. UPON THEIR INSPECTION, THEY FOUND THAT THE A/C COMPRESSOR HAD EXPLODED,SENDING REFRIGERANT OIL AND PIECES OF THE COMPRESSOR HOUSING DOWN TO THE GROUND UNDER THE FRONT TIRE. THE REPAIRS NEEDED WERE A NEW A/C COMPRESSOR,CONDENSOR,A/C HOSES,EXPANSION VALVE AT A COST OF TWELVE HUNDRED DOLLARS.

Unknown or Other
Filed Sep 27, 2011VA

AC COMPRESSOR LOCKED TWICE IN 1 YEAR *TT

Electrical System
Filed Sep 18, 201185,000 milesCA

THE LOW-BEAM HEADLIGHT SWITCH FAILS REPEATEDLY. WHEN I REPLACED IT, I NOTICED WHAT APPEARS TO BE HEAT DAMAGE ON THE WIRING HARNESS CONNECTOR. I HAVE REPLACED THE COMBINATION LOW-BEAM/HIGH-BEAM/TURN SIGNAL UNIT THREE TIMES IN THE LAST 7 MONTHS. *TT UPDATED 01/17/12 *BF

Latches/Locks/Linkages
Filed Sep 8, 201179,000 milesIL

THE DOOR LOCKING SYSTEM DOES NOT WORK. FROM THE DRIVER OR PASSENGER SIDE DOOR-LOCK OPEN OR LOCK ANY DOORS IN THE CAR. THE REMOTE DOOR KEYS DO NOT WORK AT ALL. THE DOOR LOCKING MECHANISM SEEMS TO BE COMPLETELY BROKEN. THIS IS THE 2ND HONDA CR-V WHICH I HAVE SEEN THIS FROM. THIS BECOMES A SAFETY HAZARD IF THE DOOR MECHANISM IS NOT WORKING CORRECTLY. *TR

Engine and Engine Cooling › Cooling System
Filed Sep 1, 2011113,000 milesCO

THE AIR CONDITIONER AND ALL COMPONENTS STOPPED WORKING SUDDENLY - I HAVE AROUND 110,000 MILES ON THE CRV. THE DEALER SAYS THE WHOLE SYSTEM NEEDS TO BE REPLACED DUE TO METAL AND CONTAMINATION IN THE LINES, COST IS AROUND $2200.00. I SEE THIS IS A COMMON PROBLEM WITH CRV'S. WHY IS THERE NO RECALL? I THINK WE SHOULD GET IT REPLACED FOR FREE. *TR

Equipment › Appliance › Air Conditioner
Filed Aug 26, 2011OH

TL* THE CONTACT OWNS A 2004 HONDA CRV LX. THE CONTACT NOTICED OIL LEAKAGE COMING FROM THE TRANSMISSION AND ENGINE AREA WHENEVER AN OIL CHANGE WAS PERFORMED BY THE DEALER. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPLACED THE FRONT PASSENGER'S SIDE AXLE SEAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 10/03/11 *BF UPDATED EVOQ 10/27/11 UPDATED EVOQ 11/29/11 THE CONSUMER RECEIVED A CLASS ACTION NOTICE IN THE MAIL REGARDING FAULTY AIR COMPRESSORS ON CERTAIN HONDA MODELS. UPDATED EVOQ 12/20/11 UPDATED 3/29/12 *CN

Air Bags › Frontal
Filed Aug 24, 201197,000 milesVA

TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT THE SRS WARNING INDICATOR WAS ILLUMINATED WHEN THE VEHICLE WAS STARTED AND REMAINED ILLUMINATED UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE AIR BAG CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Electrical System
Filed Jul 30, 201179,527 milesOH

2004 HONDA CR-V. BOTH HEADLIGHT LOW BEAMS STOPPED FUNCTIONING AT THE SAME TIME. HIGH BEAMS STILL WORK ON BOTH HEADLIGHTS. REPLACING HEADLIGHT LAMPS AND FUSES DID NOT FIX THE PROBLEM (BOTH LOW BEAMS STILL NOT FUNCTIONING). I WILL BE GOING TO A MECHANIC THIS COMING WEEK TO GET REPAIRS. I SUSPECT IT IS A MALFUNCTIONING ELECTRICAL SWITCH. *TR

Equipment › Appliance › Air Conditioner
Filed Jul 19, 201180,000 milesNJ

2004 HONDA CR-V A/C COMPRESSOR FAILED @ 80,000 MILES, DEALER AND HONDA ARE AWARE OF THE MANY COMPLAINTS AND FAILURES, BUT WILL NOT STAND BEHIND THE KNOWN PROBLEM. THE DEALER WANTS $2400 AND SAID THAT THE A/C PROBLEM WILL REOCCUR AGAIN. *KB

Exterior Lighting
Filed Jun 21, 201175,000 milesNY

I HAVE REPLACED THE HEADLIGHT BULBS FOUR TIMES IN THE LAST YEAR AND A HALF IN MY 2004 HONDA CRV. THE FIRST THREE TIMES I REPLACED THEM MYSELF. THE FOURTH TIME I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP TO HAVE THE ELECTRICAL SYSTEM CHECKED TO ENSURE THERE WAS NOT A SHORT. THE DEALERSHIP PROCLAIMED EVERYTHING WAS FINE AND REPLACED THE HEADLIGHT BULBS. SO FAR THEY HAVE LASTED SIX MONTHS. I WILL BE SURPRISED IF THEY LAST ANOTHER MONTH. *TR

Seat Belts
Filed Jun 21, 201172,000 milesNY

I OWN A 2004 HONDA CRV AND HAVE HAD PROBLEMS WITH THE SEAT BELTS FOR OVER 20,000 MILES. BOTH FRONT SEAT BELTS LOCK WHEN THEY SHOULD NOT AND WILL NOT RETRACT UNTIL THEY HAVE BEEN UNFASTENED AND PULLED ALL THE WAY OUT AND RE-INSERTED INTO THE BUCKLE. AT WHICH POINT IT HAPPENS AGAIN, AND AGAIN. I HAVE BROUGHT THE CAR TO THE DEALERSHIP AT LEAST 4 TIMES WITH THE SAME COMPLAINT AND ALL THEY DO IS LUBRICATE THE BELTS AND SAY THEY "CANNOT RE-PRODUCE THE PROBLEM." I ALSO CALLED AMERICAN HONDA COMPANY TO FILE A COMPLAINT, AND THEY WILL NOT DO ANYTHING IF THE DEALERSHIP CAN'T RE-PRODUCE THE PROBLEM. WHICH IS BULL, AS I BROUGHT THE SERVICE WRITER OUT AND SHOWED HIM EXACTLY WHAT HAPPENS. NOW THE SRS LIGHT IS ON THE DASH INDICATING THERE IS A PROBLEM WITH EITHER THE SEAT BELT TENSIONERS AND/OR AIR BAGS. I AM HOPING WHEN I BRING IT IN AGAIN THIS WEEK THEY WILL ACTUALLY REPLACE THE SEAT BELTS. NOT ONLY IS THERE SUPPOSED TO BE A LIFETIME WARRANTY ON THE SEAT BELTS, BUT IT IS A VERY OBVIOUS SAFETY ISSUE THAT NEITHER AMERICAN HONDA OR THE DEALERSHIP IS WILLING TO ADDRESS UNLESS THERE IS NOT A PROVEN PROBLEM WITH THE TENSIONERS, THE DEALER GETS STUCK PAYING THE LABOR TO FIX THE PROBLEM. HOW MANY PEOPLE HAVE TO GET HURT BEFORE THE SRS LIGHT IS LIT, INDICATING SEAT BELT TENSIONER FAILURE, BEFORE THE PROBLEM IS ADDRESSED? (IT TOOK OVER 20K MILES BEFORE MY SRS LIGHT CAME ON TO INDICATE THE PROBLEM I KNEW EXISTED). *TR

Unknown or Other
Filed Jun 15, 201182,000 milesMD

AC COMPRESSOR HAS FAILED. VEHICLE MODEL AND MANUFACTURER HAVE A LONG HISTORY WITH THIS PARTICULAR ISSUE. THERE IS NO RECALL IN PROCESS. MANUFACTURING DEFECT CAUSES EXPENSIVE REPAIRS FOR REPLACING ENTIRE AC SYSTEM AT COST OF $4000, AND EACH TIME AC FAILS, IT REQUIRES A RECHARGE WITH R TYPE FREON - WHICH MEANS THE R FREON HAS ESCAPED INTO THE ATMOSPHERE. THERE IS LAWYER INVESTIGATING CLASS ACTION - [XXX].. [XXX]. THERE ARE MANY HONDA CRV FORUMS DISCUSSING THIS PARTICULAR ISSUE. HONDA NEGATES TO ACCEPT RESPONSIBILITY AND REPAIR COSTS. *TR

Suspension
Filed Jun 14, 201162,342 milesFL

ON 5/24/2011, AS I WAS DRIVING ON A CITY STREET, MY 2004 HONDA MODEL CR-V EX-L, WITH A LOUD NOISE CAME TO AN ABRUPT STOP. I LATER LEARNED THAT THE LOWER CONTROL ARM OF THE RIGHT PASSENGER SIDE HAD BROKEN OFF AND CAUSED THE FRONT RIGHT AXLE TO SNAP OFF AND THE TIRE BECAME DETACHED FROM THE BODY OF THE CAR. THE INSURANCE COMPANY GEICO, HAD THE ADJUSTER LOOKING AT THE CAR, ON 5/25/2011 AND HE DETERMINED THERE HAD BEEN NO COLLISION, NO UNRELATED DAMAGE TO CAUSE THIS SERIOUS PROBLEM. THE CR-V WAS TOWED TO THE SAME DEALERSHIP WHERE I HAVE HAD THE CAR SERVICED , I HAVE ALL MY RECORDS. IN 2010, I WENT TO FIRESTONE TO HAVE AN OIL CHANGE, ALL OTHER SERVICES WERE DONE AT HONDA. THE HONDA INSPECTOR LOOKED AT THE CAR AND DETERMINED THERE WAS NO DEFECT, THE CAR WAS OLD AND THIS WAS THE RESULT FOR SUCH DAMAGE TO THE CAR. I REPORTED MY COMPLAINT TO HONDA, COMPLAINT # [XXX]. NOW I HAVE TO PAY A GOOD DEAL OF THE REPAIRS MYSELF, SINCE MY EXTENDED WARRANTY HAD EXPIRED. MY INSURANCE COMPANY WILL COVER THE AXLE AND THE LABOR COSTS. EVERY HONDA REPRESENTATIVE, I SPOKE TO, TELLS ME THAT THE CAR IS OLD, AND THIS SORT OF DAMAGE IS TO BE EXPECTED. AT THE TIME THAT THE HONDA INSPECTOR, SAW THE CAR, HE ASKED ME IF ANYONE ELSE HAD WORKED ON THE CAR, I SAID NO BECAUSE, I HAD ALWAYS USED THE HONDA DEALERSHIP SERVICE DEPARTMENT TO SERVICE MY CAR; LATER ON, I FOUND THAT IN JULY 2010, I DID HAVE AN OIL CHANGE AT A FIRESTONE SERVICE CENTER FOR AN OIL CHANGE. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE AGAIN,

Electrical System
Filed May 28, 2011116,782 milesOH

BOTH LOW BEAM HEADLIGHTS STOPPED WORKING SIMULTANEOUSLY. THE CONNECTOR TO THE HEADLIGHT SWITCH HAS MELTED PREVENTING THE SWITCH FROM WORKING. UPDATED 06/10/11 *BF *TR *TR

Exterior Lighting
Filed May 22, 2011118,000 milesPA

BOTH LOW BEAM HEADLIGHTS FAILED SIMULTANEOUSLY. SUBSEQUENTLY REPAIRED AT A HONDA DEALER. REPAIR REQUIRED A NEW HI/LO BEAM SWITCH AND CONNECTOR/WIRING HARNESS. I REQUESTED OLD PARTS AND UPON INSPECTION, ONE OF THE METAL CONNECTOR PINS (MALE AND FEMALE) WAS DISCOLORED (BLACK) DUE TO HEATING WITH SOME DISTORTION AND DISCOLORATION OF THE CONNECTOR BLOCK DUE TO HEATING. ATTACHED WIRE ALSO DISCOLORED DUE TO HEATING. *TR

Engine and Engine Cooling › Cooling System
Filed May 19, 201148,000 milesCA

AIRCONDITIONER STOPPED WORKING AFTER HEARING A BANG AND HISS. *TR

Engine and Engine Cooling › Exhaust System
Filed May 19, 201150,000 milesCA

THE CHECK ENGINE LIGHT LIGHTS UP INTERMITTENTLY. DEALER CHANGED GAS CAP TWICE BUT PROBLEM WILL NOT GO AWAY. *TR

Air Bags › Frontal
Filed May 19, 201155,000 milesCA

SRS AIRBAG LIGHT SUDDENLY LIGHTS UP WITHOUT APPARENT REASON. *TR

Engine and Engine Cooling › Cooling System
Filed May 18, 201147,000 milesCA

MY A/C COMPRESSOR EXPLODED AT AROUND 47,000 MILES SENDING SHARDS OF METAL THROUGHOUT THE ENTIRE COOLING/HEATING SYSTEM. I WAS TOLD IT WOULD COST ABOUT $3000 TO REPAIR. THAT IS NOT A CASE OF NORMAL WEAR AND TEAR. THE PART IS FAULTY. IT EXPLODED. HONDA SAYS IT'S NOT THEIR FAULT, SOMETIMES PARTS WEAR OUT. *TR

Fuel System, Gasoline
Filed May 17, 201178,000 milesOH

THE GAS OVERFLOWS WHEN FILLING THE TANK. IT LITERALLY FOUNTAINS OUT OF THE TANK. THE GAS RUNS DOWN THE SIDE OF THE CAR ONTO THE TIRES AND BRAKES. I AM VERY CONCERNED ABOUT THE RISK OF FIRE WHEN THAT GAS HITS HOT BRAKES. I SEE SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON VARIOUS WEBSITES, INCLUDING HONDA'S SITE. I BOUGHT THE CAR NEW IN 2004. I HAD NO PROBLEM FOR A YEAR. THEN SUDDENLY THE GAS OVERFLOWED ONE DAY WHEN FILLING THE TANK. I TOOK THE VEHICLE TO THE DEALERSHIP IMMEDIATELY. THEY COULDN'T REPLICATE THE PROBLEM AND SAID THERE WAS NOTHING THEY COULD DO. OVER THE NEXT FOUR OR FIVE YEARS THE GAS OVERFLOWED SPORADICALLY, PROBABLY 3 OR 4 TIMES OVER FIVE YEARS. I ALMOST ALWAYS USE MARATHON GAS. I DON'T OVERFILL THE TANK. WHEN THE PUMP CLICKS OFF, I TYPICALLY WAIT A SECOND, AND THEN REMOVE THE NOZZLE. I WILL PUT THE NOZZLE BACK ON THE PUMP AND THEN TURN TO PUT THE GAS CAP ON, AND SPORADICALLY, I FIND THE GAS LITERALLY FOUNTAINING OUT OF THE TANK. IN JUNE OR JULY 2009, IT HAPPENED AGAIN ON A VERY HOT DAY AND I WAS EXTREMELY CONCERNED. I DROVE IMMEDIATELY TO THE DEALERSHIP AGAIN AND THIS TIME THEY INFORMED ME THAT A VALVE, INTEGRAL TO THE GAS TANK, HAD GONE BAD AND THAT THE ENTIRE TANK WOULD HAVE TO BE REPLACED. THAT WAS DONE. ALL WAS FINE FOR THE NEXT 20 MONTHS. BUT JUST LAST WEEK, THE SAME PROBLEM HAPPENED AGAIN. I AM VERY, VERY CONCERNED ABOUT A POSSIBLE FIREBALL HAPPENING BECAUSE THE GASOLINE FOUNTAINS OUT OF THE TANK, RUNS DOWN THE SIDE OF THE CAR, HITTING THE TIRES AN

Equipment
Filed Apr 21, 2011125,000 milesNJ

AIR CONDITION COMPRESSOR SEIZED AT 125K--THIS IS THE SECOND ONE--NEW PART IS ON ORDER. *TR

Engine and Engine Cooling
Filed Apr 16, 201168,200 milesCA

I HAVE A 2004 HONDA CR-V EX WITH ALMOST 69K MILES. I HAVE ALWAYS MAINTAINED MY CAR TO THE GILLS AND JUST YESTERDAY MY A/C COMPRESSOR BLEW UP, LEAVING METAL SHARDS ALL THROUGH MY AC LINES. THE PULLEY AND CLUTCH (AC CLUTCH) WERE ALSO DESTROYED, LEAVING ME WITH A 2100 DOLLAR ESTIMATE. I HAVE DONE A LOT OF RESEARCH ONLINE ABOUT THIS ISSUE AND IT SEEMS THAT IT IS HAPPENING A LOT IN THE 2002-2004 MODELS. I HAVE ALSO READ THAT THEY KNEW THE PART WAS FAULTY AND STILL CONTINUED TO INSTALL IT. THIS IS NOT NORMAL WEAR AND TEAR AND THE PART HAS SINCE BEEN REDESIGNED. I HAVE ONLY GOTTEN AN ESTIMATE, I REFUSE TO PAY FOR THIS DAMAGE WHEN IT IS CLEARLY HONDA'S FAULT. THERE HAS BEEN A CLASS ACTION LAWSUIT FILED AGAINST THIS PROBLEM AND IF I CAN FIND A WAY TO ADD MY NAME, I WILL DO IT. LACK OF AC CAN LEAD TO HEATSTROKE AND OTHER HEALTH PROBLEMS. ALSO, THE AC IS NEEDED IN THE WINTER FOR THE DEFROSTER, AND I CAN CLEARLY SEE A FOGGY WINDSHIELD LEADING TO ACCIDENTS. HONDA NEEDS TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE AND OWN UP TO THE FACT THAT THIS PART/PROBLEM NEEDS TO BE RECALLED. *TR

Vehicle Speed ControlCrash1 injured
Filed Feb 23, 201163,326 milesNJ

TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT WAS REVERSING 3 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CRASHED INTO A BRICK WALL. THE AIR BAGS THEN DEPLOYED AND THE CONTACT SUSTAINED A CONCUSSION AND INJURIES TO THE KNEE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS PLACE OF RESIDENCE AND BEING HANDLED THROUGH HER INSURANCE COMPANY. THE MANUFACTURER ADVISED THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE FAILURE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,326.

Wheels
Filed Feb 8, 201150,000 milesOH

TL* THE CONTACT OWNS A 2004 HONDA CRV. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE WAS CONSTANTLY LOSING PRESSURE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THERE WAS NOTHING WRONG WITH THE TIRE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO LOCATED A DEFECT IN THE REAR DRIVER SIDE WHEEL. THE MECHANIC ADVISED THE CONTACT THAT THE WHEEL HAD PIN HOLES THAT WERE CAUSING THE TIRE TO LOOSE PRESSURE ABNORMALLY. THE MANUFACTURER WAS CONTACTED AND OFFERED A DISCOUNT ON THE WHEEL REPLACEMENT. THE WHEEL WAS NOT REPLACED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 72,500. UPDATED 07/20/11 *BF *TR

Engine and Engine Cooling › Cooling System
Filed Jan 17, 201182,000 milesCA

HONDA CRV 2004, AC DEFECTIVE, 82,000 MILES JUST QUIT WORKING. *TR

Engine and Engine Cooling
Filed Jan 10, 201165,000 milesTX

I OWN A 2004 HONDA CR-V. WHILE DRIVING APPROXIMATELY 70 MPH, THE AIR CONDITIONER COMPRESSOR EXPLODED. THE VEHICLE WAS TAKEN TO HONDA SERVICE CENTER AND I WAS INFORMED ABOUT THE COMPRESSOR FAILURE. THE VEHICLE WAS REPAIRED THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE REPAIR COASTED ABOUT $ 1800. *TR

Air Bags
Filed Jan 3, 201180,000 milesMI

SRS LIGHT ILLUMINATED ON 2004 CRV. THE SWITCH IN THE LEFT FRONT SEAT BUCKLE WAS FOUND TO HAVE FAILED. THE AIRBAG SYSTEM IS INOPERATIVE DUE TO FAILED SWITCH. BUCKLE MUST BE REPLACED. WARRANTY READS "A SEATBELT THAT FAILS TO FUNCTION PROPERLY IS COVERED FOR THE USEFUL LIFE OF THE VEHICLE". HONDA WILL NOT ACCEPT WARRANTY CLAIM, SINCE IT IS AN SRS SYSTEM FAILURE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Honda CR-V → · Every CR-V year → · How the figures are calculated →