2004 Honda CR-V complaints

I WAS ON MY WAY HOME FROM WORK, LESS THAN 2 MILES FROM HOME. I STOPPED AT A STOP LIGHT AND NOTICED SMOKE. I DIDNT' KNOW IT WAS MY CAR AT THE TIME. I DROVE A HALF A BLOCK AND MY CAR FILLED UP WITH SMOKE. I IMMEDIATLY PULLED OVER AND A PERSON BEHIND ME STOPPED AND TOLD ME SHE SAW FLAMES FROM MY CAR. I HAD IMMEDIALTLY TURNED MY CAR OFF AS SOON AS I PARKED IT, SO I DID NOT SEE THE FLAMES. AN ADDITIONAL MAN DROVE UP AND SAID HE HAD SEEN THE FIRE ALSO. OIL HAD POURED OUT FROM UNDER MY CAR. I HAD JUST HAD MY FIRST OIL CHANGE ON MONDAY AUG 23RD. I HAVE APPROXIMATLY 5500 MILES ON THE VEHICLE. IT IS A 2004 HONDA CRV. MY DEALERSHIP (CHEZIC SAYERS) HAD THE VEHICLE TOWED BY CAMPUS TOWING. THE TOW TRUCK DRIVER TOLD ME THAT THAT WAS THE THIRD CRV THAT HE HAD TOWED WITH FIRE DAMAGE IN THE LAST 3 MONTHS.(HIS NAME WAS PHIL) I THINK THERE SHOULD BE A RECALL IF THIS HAS HAPPENED THIS MANY TIMES. I ALSO LOOKED UP ON THE INTERNET AND IT SAID THAT THERE HAD BEEN 27 FIRES LINKED TO OIL CHANGES IN THIS VEHICLE. I FIND THAT APPALLING. I COULD HAVE BEEN SERIOUSLY HURT! AS OF RIGHT NOW, I AM NOT SURE OF THE CAUSE BECAUSE IT WAS AFTER 5PM BY THE TIME THE DEALERSHIP LOOKED AT THE CAR. THEY SAID THEY WOULD CALL ME TOMORROW. I AM ASSUMING SOMEONE WILL CALL ME TO FIND OUT WHAT THE EXACT PROBLEM WAS AND TO FIND OUT HOW IT WAS HANDLED.*AK

ON AUG. 20TH I TOOK MY '04 CR-V TO THE HONDA DEALER WHERE I BOUGHT THE VEHICLE FOR ITS 5,000 MILE SERVICE, INCLUDING ITS FIRST OIL CHANGE. THE NEXT DAY, AFTER DRIVING IT FOR SEVERAL MILES AND STOPPING TO GET GAS, I NOTICED A BURNT ODOR. I POPPED THE HOOD AND NOTICED A SMALL AMOUNT OF SMOKE COMING UP FROM THE BACK OF THE ENGINE. I LOOKED UNDER THE VEHICLE AND NOTICED OIL DRIPPING FROM SEVERAL LOCATIONS. I RETURNED THE CR-V TO THE DEALER. THEY EXAMINED THE VEHICLE AND TOLD ME THAT THE PROBLEM WAS A "DOUBLE-GASKET" - THE GASKET FROM THE FACTORY-INSTALLED OIL FILTER HAD STUCK IN PLACE WHEN THE OIL FILTER WAS REMOVED, AND A NEW OIL FILTER AND GASKET WAS INSTALLED OVER THE OLD GASKET, RESULTING IN AN OIL LEAK. AMID MANY APOLOGIES, THE OLD GASKET WAS REMOVED AND THE OIL CHANGE WAS PROPERLY COMPLETED. HAD I BEEN LESS ATTENTIVE TO THE VEHICLE AFTER THE OIL CHANGE, AND HAD THE VEHICLE BEEN DRIVEN AT HIGHWAY SPEEDS, THERE WAS A VERY GOOD POSSIBILITY THAT A FIRE WOULD HAVE RESULTED. WHY DID NHTSA CLOSE THEIR INVESTIGATION OF THE CR-V FIRES? WHY DID HONDA LAY THE BLAME ON TECHNICIANS? AND WHY, AFTER ALL THE PUBLICITY THE FIRES RECEIVED AND AFTER HONDA PRESUMABLY INSTRUCTED THEIR TECHNICIANS TO BE ESPECIALLY CAREFUL WITH CR-V OIL CHANGES, ARE CR-V OWNERS STILL AT RISK OF A FIRE AFTER AN OIL CHANGE? WILL IT TAKE A DEATH BEFORE NHTSA AND/OR HONDA DOES SOMETHING THAT EFFECTIVELY ADDRESSES THIS PROBLEM?*AK

KNOWING THAT THERE IS A POTENTIAL HAZARD IN GETTING THE OIL CHANGED IN MY 2004 HONDA CR-V, I HAVE BEEN RESEARCHING A SOLUTION. IN THAT PROCESS, I HAVE BEEN TOLD BY SEVERAL AUTO SERVICE PLACES THAT THEY WILL NOT SERVICE MY CAR DUE TO THE LIABILITIES INVOLVED. THEY TOLD ME THAT OTHER VEHICLES DO NOT CATCH ON FIRE WHEN A GASKET IS LEFT ON OR SOME OIL LEAKS OUT, SO SOMETHING WAS CHANGED IN THE CR-V ENGINE THAT IS ALLOWING THE OIL TO NOW REACH THE MANIFOLD. I WILL NOT FEEL SAFE WHEN THE TIME COMES TO DEAL WITH THIS. HONDA MUST TAKE OWNERSHIP OF THIS PROBLEM. *JB

CONSUMER STATED THAT VEHICLE CAUGHT ON FIRE AFTER THE FIRST OIL CHANGE. AFTER OIL CHANGE CONSUMER PULLED OUT INTO THE DRIVEWAY AND VEHICLE STARTED TO SMOKE. THEN, HE PULLED TO THE SIDE OF THE ROAD, AND CUT THE VEHICLE OFF. BY THIS TIME IT WAS JUST A LOT OF SMOKE, BUT NO FIRE. HONDA DEALER REPAIRED THE VEHICLE. CONSUMER STATES THAT THIS HAPPENED ON 3/4/04, WHEN THE MILEAGE ON THE VEHICLE WAS AT 5158. *AK *NM

VEHICLE WAS STALLING AND SKIPPING AT TIMES ON LONG TRIPS ESPECIALLY WHEN THE WEATHER WAS HOT. *AK THE VEHICLE WAS TAKEN TO A LOCAL HONDA DEALER BUT THEY FOUND NO COMPUTER CODES TO SPECIFY THE PROBLEM. THEY THEN CLAIMED THAT THE GAS TANK HAD WATER IN IT AND CHARGED THE CONSUMER $560. WITHIN AN HOUR OF LEAVING THE DEALER THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN BACK TOT HE DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE STALLING. THE VEHICLE ON HAS 6000 MILES. *NM

HAVING SEEN THE NEWS REPORTS ON TELEVISION AND IN MY LOCAL NEWSPAPER ABOUT THE FIRES RESULTING AFTER THE FIRST OIL CHANGE ON 03-04 HONDA CR-VS I WAS MORE THAN APPREHENSIVE ABOUT MY FIRST OIL CHANGE. I CALLED MY DEALER TO MAKE AN APPOINTMENT AND MENTIONED THE FIRE PROBLEM. THE DEALER WAS UNAWARE OF ANY SUCH PROBLEM. NOW I'M EVEN MORE CONCERNED! HOW CAN THIS BE? ISN'T HONDA DOING ANYTHING ABOUT THIS POTENTIAL LIFE-THREATENING ISSUE?

AFTER HAVING THE OIL CHANGED, THE VEHICLE CAUGHT FIRE. *JB

CONSUMER FILED COMPLAINT BECAUSE SHE WAS UPSET ABOUT GETTING AN OIL CHANGE. SHE WAS AFRAID TO DRIVE. DEALER WILL REPLACE THE VEHICLE AT CONSUMER'S EXPENSE. *AK

WE PURCHASED THE 2004 HONDA CRV IN FEBRUARY '04. IT HAD 3500 MILES ON IT WHEN THE OIL WAS CHANGED AT HOLLER HONDA IN WINTER PARK, FLORIDA. THE FOLLOWING WEEK WE DROVE IT TO WILLIAMSBURG, VIRGINIA ON VACATION. WHILE THERE, WITH MY 81 YEAR OLD MOTHER-IN-LAW AND 2 SISTERS-IN-LAWS IN THE CAR, WE EXPERIENCED WHAT SO MANY OTHERS HAVE REPORTED. PASSING CARS HONKED THEIR HORNS AND SCREAMED AT US THAT OUR CAR WAS ON FIRE. THAT WAS ON JULY 29TH. WE ARE NOW BACK HOME IN ORLANDO AND THE CAR IS AT WILLIAMSBURG HONDA IN VIRGINIA. I AM NOW TERRIFIED TO DRIVE A HONDA CRV. I DON'T WANT THE CAR BACK. I WANT MY MONEY BACK SO THAT I CAN GO BUY A CAR THAT I'LL FEEL SAFE DRIVING. IT HAS BEEN 8 DAYS AND HOLLER HONDA WON'T TALK TO ME. THEY TOLD ME TO HAVE MY INSURANCE COMPANY DEAL WITH THEIR INSURANCE COMPANY. I GUESS I NEED TO ENGAGE MY LAWYER AND THE TV STATIONS.*AK

1) WHILE COMING TO A STOP OFF AN EXIT RAMP THE CAR TRIED TO ACCELERATE OT MAX SPEED. THE ONLY WAY TOM STOP THE CAR WAS TO HOLD BOTH FEET ON THE BRAKES AND SHUT CAR OFF. (THIS IS ONE OUT OF FOUR INCIDENTS BETWEEN 1000 AND 2000 MILES ON A BRAND NEW HONDA CR-V) 2)RESTART OF CAR CORRETED PROBLEM. THE NEXT DAY IT HAPENED AGAIN AND IT TOOK 5 RE- STARTS TO CORRECT THE PROBLEM. 3) HONDA LOOKED AT CAR TWO DIFFERENT OCCASIONS, AND SAID THEY COULD NOT FIND ANY PROBLEM WITH THE CAR.*AK

OUR 2004 HONDA CR-V WAS TAKEN TO THE DEALER FOR ITS FIRST OIL CHANGE AFTER 6 MONTHS OF OWNERSHIP AND 2,038 MILES DRIVEN. AFTER DRIVING A FEW MILES TOWARD HOME THE OIL BEGAN DRAINING RAPIDLY FROM THE CAR AND SMOKE WAS BILLOWING FROM UNDERNEATH THE CAR. MY WIFE, FOLLOWING IN ANOTHER CAR, SIGNALED ME TO PULL OVER. I DID AND IMMEDIATELY SHUT THE ENGINE OFF. THE REMAINING OIL DRAINED OUT AND THE SMOKE AND HEAT SUBSIDED. WE BELIEVE A FIRE WOULD HAVE RESULTED IF I HAD DRIVEN MUCH FARTHER.*AK WHEN DROPPING OFF THE CAR, I MADE A SPECIAL POINT TO REMIND THE DEALER THIS MODEL HAD REPORTED FIRE PROBLEMS ASSOCIATED WITH OIL CHANGES. THE DEALER EXAMINED THE CAR AFTER THE INCIDENT AND ADMITTED THE FILTER HAD NOT BEEN PROPERLY INSTALLED. DESPITE THE REMINDER, ANY STEPS TAKEN BY HONDA TO REMEDY THE SITUATION, AND SERVICE BY A LARGE HONDA DEALER, THIS DANGEROUS SITUATION STILL RESULTED. WE BELIEVE BOTH HONDA AND NHTSA ARE REMISS IN NOT ORDERING A RECALL OF THIS VEHICLE FOR SOME MODIFICATION TO PREVENT SUCH OIL LEAKS FROM FALLING ONTO THE CATALYTIC CONVERTER OR OTHER PARTS HOT ENOUGH TO CAUSE COMBUSTION. WE DID NOT DRIVE THE CR-V AGAIN AND TRADED FOR A SAFER VEHICLE. THE DEALER INDICATED HE WOULD RESELL THE CR-V. WILL IT TAKE BURNING INJURIES OR DEATH BEFORE YOU TAKE ACTION?*AK

2004, HONDA CR-V CAUGHT FIRE AFTER FIRST SERVICE. NO PRIOR WARNING. THIS HAPPENED TODAY. HONDA HADE CONSUMER'S VEHICLE, AND KEPT IT FOR NEXT DAY. SOMETIMES, NOT SURE WHAT OUTCOME WILL BE. SAW PROGRAM ON INTERNET MSNBC ABOUT THIS PROBLEM RELATING TO OIL FILTER FAILURE. *AK

RECENLY WHILE ON VACATION I PICKED UP A NEWS PAPER THE UNION TIMES SATURDAY JULY 10 2004. THE ARTICLE WAS IN THE B SECTION ABOUT A HONDA CRV CATCHING FIRE AFTER ITS FIRST OIL CHANGE. THE BLAME WAS PLACED ON THE DEALER?*AK HERES THE PROBLEM. HONDA RECENTLY SWITCHED TO 0W-20W OIL FOR THE 2003 AND 2004 HONDA`S. NOT MORE THAN THE VICOSITY OF COOKING OIL. WE ALL KNOW WHAT CAN HAPPEN WHEN COOKING OIL IS HOT? NOW HERE THE GOOD PART. WHEN THE OIL IS CHNAGE IN THE NEW BODY HONDA CRV THE OIL DRAINS DOWN ACROSS THE RIGHT SIDE SUB FRAME AND BEING THIS OIL VISCOSITY IS VERY ADHESIVE IT RUN DIRECTLY INTO THE RETANGLE HOLE ON THE SIDE OF THE FRAME. THEN WHEN THE VEHICLE LEAVES THE DEALER THE AIR TRAVELING UNDER THE VEHICLE CREATE A SPRAY NOZZLE DIRECTLY AT THE EXHAUST. IF THE PERSON HAS JUST COME IN FROM A LONG DRIVE THE EXHAUST WILL NEVER COOL DOWN ENOUGH BECAUSE OF HONDA REQUIRMENT FOR THE DEALERSHIP TO HAVE HONDA`S NEW "EXPRESS CHANGE " IN PLACE. IT LEAVES THE DEALERSHIP ALREADY HOT AND THE FIRE OCCURS. YOU MAY HAVE GUESSED YES I WORK FOR A DEALERSHIP. WE NOW USE A RUBBER STOPPER TO PLUG THE FRAME AND FILL IN THAT TROUBLESOME RECTANCLE HOLE WITH SILICONE PREVENTING OIL FROM ENTERING THE FRAME. WE KEEP WATER IN REFILLABLE SPAYERS TO EXTINGUSH FLAME BURST IF THEY OCCUR WHILE CHANGING OIL.

CONSUMER WAS DRIVING WHEN THE GAS PEDAL STUCK. CONSUMER PULLED THE FLOOR MAT BACK AND APPLIED THE BRAKES, BUT VEHICLE DID NOT STOP. CONSUMER PUT VEHICLE IN NEUTRAL, AND TRIED TO SHUT IT OFF, BUT VEHICLE WOULD NOT SHUT OFF. A POLICE OFFICER URGED CONSUMER TO RAM VEHICLE IN ORDER TO SLOW IT DOWN. THEN, VEHICLE WAS TOWED TO THE DEALER.*AK

AFTER HAVING AN OIL CHANGE, AND WHILE DRIVING BLUE SMOKE COME FROM UNDER HOOD, AND FIRE ERUPTED FROM UNDER THE CARRIAGE. VEHICLE WAS TOWED TO DEALERSHIP. *AK

DEFECT REGARDING WIRING HARNESS OF THE DRIVER'S FRONT AIR BAG BEING INCORRECTLY WIRED. *MR THE VEHICLE WAS IN AN ACCIDENT. IN ORDER TO AVOID BEING STRUCK BY AN ONGOING VAN, THE CONSUMER SKIDDED OFF THE ROAD AND HIT A POLE. THE AIR BAG NEVER DEPLOYED. *SC THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE WIRING OF THE AIR BAG. *JB

THE OIL FILTER WAS CHANGED ON THE FIRST OIL CHANGE FOR A NEW VEHICLE WHEN THE FILRE WAS CHANGE ONE OF THE GASKETS STUCK TO THE ENGINE,THE DOUBLE BANDED GASKET BURST AND OIL WAS RELEASED ONTO THE EXHAUST, CAUSING A FIRE.*AK A NEW OIL FILTER WAS INSTALLED AFTER THE EXTRA GASKET WAS REMOVED.

PURCHASED A 2004 HONDA CR-V IN JANUARY, 2004 AND WITH ITS FIRST OIL CHANGE ON MARCH 26, 2004, BECAUSE OF THE DOUBLE-GASKET (NOT REMOVED), IT INTERNALLY LEAKED ALL FLUIDS LEAVING NO OIL IN PAN AND CAUSING DIFFICULTY IN REMOVING THE FILTER.*AK SERVICE MGR., MARK KORALLUS AND A MECHANIC CAME TO WHERE CAR HAD STOPPED, JUST A COUPLE OF BLOCKS FROM DEALERSHIP, WITH A 5 GALLON TANK OF OIL. UPON INSPECTION OF VEHICLE, MR. KORALLUS, INFORMED ME THAT IT WAS CAUSED BY THE DOUBLE GASKET. THEY THEN PROCEEDED TO CLEAN THE MESS UP WITH 6 CANS OF BRAKE FLUID. HOW SAFE CAN THIS BE? THERE'S NO GUARANTEE THAT THIS NEGLIGENCE ON HONDA'S PART WON'T CAUSE SERIOUS DAMAGES TO THE CAR IN THE FUTURE. WORSE YET, INJURIES. MY CAR IMMEDIATELY LOST ITS "NEW CAR" AFFECT AND I TRULY BELIEVE THAT IT'S NOT OPERATING AT ITS OPTIMAL PERFORMANCE AS HONDA SO HIGHLY PROMOTES. I HAVE LEFT SERVERAL PHONE MESSAGES FOR MR. KORALLUS, BUT TO DATE, HE HAS CHOSEN TO IGNORE THEM.

WHILE THE VEHICLE WAS PARKED, THE CONSUMER NOTICED THAT OIL WAS LEAKING FROM THE VEHICLE. PLEASE PROVIDE MORE INFORMATION. *JB SEE ODI 10081292, SAME VIN. *DSY

I OWN A 2004 HONDA CR-V AND I AM IN NEED OF A SEAT BELT EXTENDER FOR A PASSENGER WITH A DISABILITY. I'VE BEEN INFORMED BY MY LOCAL DEALERSHIP THAT HONDA DOES NOT MAKE AN EXTENDER FOR THE CR-V AS "IT'S AGAINST THE LAW". MY PASSENGER CANNOT SECURE THE SEAT BELT WITHOUT AN EXTENDER AND THIS THEREFORE COULD BE/IS A MAJOR LIFE OR DEATH SAFETY ISSUE. OTHER MANUFACTURERS PROVIDE THEM (CHRYSLER, FORD, GM). IS HONDA CORRECT OR IN VIOLATION OF ANY FEDERAL REQUIREMENT TO PROVIDE ONE FREE OF COST AS OTHER VEHICLE MANUFACTURERS DO? THANK YOU.

OIL CHANGE TO 2004 HONDA CRV RESULTED IN THE PREDECESSOR OF A FIRE. AS SOON AS I STARTED THE CAR, A CUSTOMER CAME RUNNING OUT POUNDING ON MY WINDOW. THERE WAS OIL SPEWING OUT THE BOTTOM OF THE CAR. I HAD JUST READ THE WASHINGTON POST ARTICLE REGARDING RECENT FIRES TO CRV'S AFTER OIL CHANGES. I SHOWING THE ARTICLE TO THE TECHNICIAN AND HE ASSURED ME EVEERYTHING WOULD BE FINE. TO NO AVAIL. THIS IS MORE THAN JUST SHODDY MECHANICS WORK. TOO MANY OF THESE VEHICLES ARE HAVING THIS PROBLEM. INCLUDING ME! SEE ODI 10083308, SAME VIN. *DSY

WHILE DRIVING AT 5 MPH VEHICLE CAUGHT ON FIRE. *AK

WE GOT OUR FIRST OIL CHANGE AND AFTERWARDS MY CAR STARTED SMOKING REALLY BAD AND THE LOW OIL LIGHT CAME ON. WHEN I CALLED MY BOYFRIEND TO COME HELP ME 15 QUARTS OF OIL LATER AND 2 FILTERS LATER, IT WAS FINALLY NOTICED THE ORIGINAL O RING HAD MELTED TO THE BLOCK. THE OIL HAD SPRAYED ALL OVER THE UNDERSIDE OF MY VEHICLE AND STARTED TO BURN. HAD I NOT PULLD OVER WHEN I HAD MY CAR PROBABLY WOULD HAVE CAUGHT FIRE. I PULLED OVER JUST IN TIME. MY BOYFRIEND SEEMS TO THINK THAT THIS HAPPENED BACAUSE OF WHERE THE POSITION OF THE OIL FILTER IS BASICALLY IT IS TO CLOSE TO THE EXHAUST MANIFOLD AND THE RING IS GETTING TO HOT AND MELTING TO THE BLOCK.*AK

UNDER FUEL TANK CAP, THERE IS A VENT HOLE AND A PLASTIC EXTENSION (SCOOP SHAPE). THIS PLASTIC IS POINTING UPWARD AND VENT HOLE IS AT THE LOWEST POINT. IN RAIN OR DURING CAR WASHING WATER GETS ON THE SCOOP THROUGH THE FULE DOOR (FUEL DOOR IS NOT WATER TIGHT) AND WATER ENTERS INTO THE FUEL TANK THROUGH THE VENT HOLE. AND WATER GETS INTO THE ENGINE CYLINDER.*AK

A THOUSAND MILES AFTER THE FIRST OIL CHANGE VEHICLE CAUGHT ON FIRE WHILE DRIVING AT 60 MPH. THE FIRE WAS DUE TO POORLY INSTALLED OIL FILTERS. DEALER WAS REPLACING THE VEHICLE WITHOUT RESISTANC. *AK

WHILE DRIVING, AND TRYING TO MAKE A TURN STEERING WHEEL FROZE AND THE CAR BECAME UNCONTROLLABLE. DEALER'S SERVICE MANAGER DROVE THE VEHICLE, AND AGREED THAT THE POWER STEERING UNIT WAS DEFECTIVE. HONDA WILL NOT REPAIR THE VEHICLE, AND STATED VEHICLE HAD NO DEFECTS.*AK

I CAN NOT BELIEVE THAT HONDA WILL NOT RECALL THERE 2003-2004 CRV TO PREVENT A FIRE OR LOSS OF LIFE HAPPENING TO SOMEONE. NOR CAN I BELIEVE THAT YOUR ORGANIZATION WILL ALLOW THIS PRACTICE TO GO ON. I HAVE RECENTLY PURCHASED MY CAR, HOPING FOR A PIECE OF MIND, YET I AM CONSTANTLY WORRIED THAT I OR MY 2 YEAR OLD SON WILL NOT BE ABLE TO GET OUT IN TIME. THAT IS A PRETTY HIGH PRICE TO PAY. *LA

ON MAY 15, I TOOK MY 2004 HONDA CRV TO THE DEALERSHIP FOR ITS FIRST OIL CHANGE. MY DAUGHTER PICKED UP THE CAR 2 HOURS LATER AND DROVE 1-2 MILES WHEN PASSERAGES IN NEARBY CARS BEGAN BLOWING THEIR HORNS AND TELLING HER TO GET OUT OF THE CAR BECAUSE IT WAS ON FIRE. MEN IN THE CAR BEHIND CALLED THE FIRE DEPT. AND BEING MECHANICS CHECKED THE OIL. IT WAS "BONE DRY." FIRE DEPT. CALLED FOR SAND TO BE LAID. THE CAR WAS TOWED TO THE HONDA DEALERSHIP WHERE THEY HAD CLEANED IT UP BY THE TIME I GOT TO THE DEALERSHIP. THEY WANTED ME TO GET IN THE CAR AND FEEL SAFE ABOUT MY NEW CAR WHICH HAD 3800 MILES. THEIR ANSWER TO WHY THIS HAPPENED WAS THAT THEY HAD LEFT THE OLD OIL GASKET ON AND HAD PUT THE NEW ONE ON TOP. IT HAD BLOWN OIL OUT THE TAILPIPE. I LEFT THE CAR THERE FOR 6 WEEKS WHILE I SOUGHT LEGAL HELP, HAD INDEPENDENT MECHANICS CHECK IT OUT, SENT OIL SAMPLES AND FILTER TO INDEPENDENT LABS FOR TESTING. DURING THIS TIME I CONTACTED HONDA COPORATION, LOCAL TV STATIONS, AND MADE NUMEROUS PHONE CALLS TO THE DEALERSHIP. I REQUESTED A NEW CAR AND TO HAVE THE SERVICE PLAN WHICH I HAD PURCHASED TRANSFERRED TO ANOTHER DEALERSHIP. TWO WEEKS AGO, THE DEALERSHIP DID AGREE TO ISSUE ME A 72 MONTHS/100,000 MILE WARRANTY AND THEY DID REFUND MY SERVICE PLAN SO THAT I MAY PURCHASE IT FROM ANOTHER DEALERSHIP. AMERICAN HONDA CORPORATION NEVER TOOK ANY OWNERSHIP FOR THE SITUATION. THEY AGREED WITH THE DEALERSHIP. *AK

HAVING JUST HAD THE FIRST OIL CHANGE PERFORMED ON MY 2004 HONDA CR-V, I WAS ONLY A FEW BLOCKS AWAY FROM THE DEALERSHIP WHICH PERFORMED THE OIL CHANGE (HANOVER HONDA IN HANOVER, PA) WHEN SMOKE STARTED POURING OUT FROM UNDER THE HOOD AND THROUGH THE AIR CONDITIONING VENTS. I MANAGED TO GET THE VEHICLE OFF THE STREET AND THE IGNITION SWITCHED OFF WITHIN SECONDS OF THE LOW OIL WARNING LIGHT COMING ON. I WAS TOLD BY THE ASSISTANT SERVICE MANAGER THAT IT APPEARED THE OIL FILTER WAS DEFECTIVE. AFTER HEARING REPORTS IN THE NEWS (ON JULY 9, 2004) OF OTHER CR-V OWNER WHO EXPERIENCED FIRES IN THEIR VEHICLES THAT SEEMED TO ORIGINATE WITH THE OIL FILTER, I WANTED TO FILE THIS REPORT WITH NHTSA.*AK

DURING FUELING OF VEHICLE, 1 TO 2 SECONDS AFTER PUMP AUTOMATICALLY STOPS, FUEL SPILLS OUT OF FILLER TUBE. EVEN UPON REMOVING GAS PUMP HANDLE, FUEL CAN BE SEEN FLOWING OUT OF FILLER TUBE FOR SEVERAL SECONDS, DOWN THE SIDE OF THE CAR AND ONTO THE GROUND. ESTIMATE 4 TO 8 OUNCES TOTAL. POTENTIAL FIRE AND ENVIRONMENTAL HAZARD. OCCURS ABOUT 50% OF THE TIME THE CAR IS FUELED, AND HAS OCCURED AT DIFFERENT GAS STATIONS. *AK

MY 2004 HONDA CRV IGNITED AND BURST INTO FLAMES. THIS OCCURRED THE SAME DAY AS THE FIRST OIL CHANGE. MILEAGE WAS 5,400.*AK

(1) VEHICLE (2004 HONDA CR-V, VIN#SHSRD68474U20079) WAS BROUGHT INTO BRAHMAN HONDA (LOCAL DEALERSHIP IN MIAMI) FOR ITS FIRST OIL CHANGE ON APRIL 12TH, 2004. CONTINUED NORMAL USAGE OF VEHICLE UNTIL ENGINE CAUGHT ON FIRE ON JUNE 16TH, 2004 AT 8PM.*AK (2) VEHICLE WAS BEING DRIVEN IN NORMAL TRAFFIC CONDITIONS ALONG MAJOR STREET. AS THE VEHICLE WE BEING DRIVEN, IT BEGAN EMITTING LARGE AMOUNTS OF SMOKE FROM ENGINE COMPARTMENT. DRIVER WAS ABLE TO DISENGAGE THE VEHICLE AT A MAJOR INTERSECTION. FIRE DEPARTMENT CAME TO EXTINGUISH THE FIRE AND MOVE THE DISABLED VEHICLE OFF THE ROAD. EVIDENCE OF SIGNIFICANT OIL LEAK CAN BE FOUND. EVIDENCE OF OIL LEAKAGE CAN BE FOUND INSIDE AND UNDERNEATH THE VEHICLE. (3) VEHICLE HAS BEEN BROUGHT INTO BRAHMAN HONDA. PENDING INSPECTION BY INSURANCE COMPANY AND HONDA MECHANICS.

WHILE DRIVING AT 65 MPH CONSUMER WAS WARNED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. VEHICLE WAS PULLED OVER, AND THE CONSUMER STOPPED THE ENGINE. IMMEDIATELY, THE FIRE WAS EXTINGUISHED, BUT CONTINUED TO SMOKE. ONCE THE SMOKE CLEARED CONSUMER COULD SEE THAT THE WIRES IN THE ENGINE COMPARTMENT WERE MELTED. SEVERAL NEWS PAPERS WERE RUNNING ADDS CONCERNING FAULTY OIL CHANGES BY HONDA MECHANICS.*AK

ON WEDNESDAY, JUNE 9, 2004 MY 2004 HONDA CRV CAUGHT ON FIRE AFTER LEAVING DEALERSHIP FROM HAVING 1ST OIL CHANGE. I WAS ORIGINALLY TOLD THE PROBLEM WAS "THE OLD O-RING/GASKET WAS NOT REMOVED AND A NEW ONE ADDED ON TOP OF OLD ONE". HOWEVER YESTERDAY WHEN I WENT BY TO GET THINGS OUT OF OTHER CAR I WAS TOLD IT WAS AN ELECTRICAL PROBLEM THAT CAUSED FIRE. DEALERSHIP WANTED TO REPAIR CAR AND GIVE IT BACK TO ME, BUT I REFUSED. AFTER WATCHING MY CAR BURN I JUST COULDN'T TAKE IT BACK....AFTER SEVERAL HOURS OF DISCUSSION AND TO THE POINT OF ME WALKING OUT AND GETTING LEGAL HELP, THEY GAVE ME A NEW 2004 CRV. THE FOLLOWING WEEK I FIND OUT FROM A CO-WORKER THAT HIS PARENTS WHO OWN A 2004 HONDA CRV ALSO CAUGHT ON FIRE AND WAS TOTALLY DESTROYED BY FIRE. THIS COUPLE IN THEIR 70'S ESCAPED UNHARMED. THEY HAD JUST HAD THEIR 1ST OIL CHANGE DAY BEFORE. I HAVE TALKED TO AMERICAN HONDA CORPORATION AND THEY ASSURED ME THERE WERE NO PROBLEMS WITH THE CARS BUT YET THERE ARE NUMEROUS COMPLAINTS ON WEBSITES TALKING ABOUT 2004 CRV FIRES. EVEN THOUGH I WAS GIVEN A NEW CAR I AM NOW AFRAID OF IT AND WHAT MIGHT HAPPEN AGAIN. I AM VERY CONCERNED IF THERE IS A PROBLEM HONDA SHOULD ADDRESS IT BEFORE SOMEONE IS INJURED OR KILLED.*AK

HAD OIL AND OIL FILTER REPLACED ON JUNE 16. DROVE HOME, APPROXIMATELY 7 MILES. NEXT DAY DROVE APPROXIMATELY 5 MILES AND CAR WAS TOTALLY DESTROYED BY FIRE. FIRE DEPARTMENT PUT OUT FIRE.POLICE FILLED OUT REPORT.THE HONDA HAD JUST OVER 3,700 MILES AND WAS PURCHASED MARCH 25, 2004. *AK

ON MAY 29, 2004, I PURCHASED A HONDA CR-V, 2004, VEHICLE FROM CASEY HONDA IN NEWPORT NEWS. IT IS A FOUR-WHEEL DRIVE VEHICLE WITH AUTOMATIC TRANSMISSION. I HAD THE VEHICLE FOR ONLY TWO WEEKS AND I ONLY DROVE IT 109 MILES. THE ODOMETER RIGHT NOW SHOWS 117 MILES. ON JUNE 13, I WAS DRIVING THE VEHICLE IN NEWPORT NEWS, VA WHEN SUDDENLY THE ENGINE STOPPED IN THE MIDDLE OF THE ROAD, IN FRONT OF THE STOP TRAFFIC LIGHT. THERE WAS A BURNING SMELL COMING OUT OF THE HOOD AND THE CHECK ENGINE LIGHT CAME ON. WHEN I TURN ON THE ENGINE THE TACHOMETER SHOW 1000 RPM, THEN 3000 RPM AND THEN BACK AGAIN TO 2000 RPM. THUS THE TACHOMETER SHOWS AN UNSTABLE RUNNING ENGINE WHEN THE TRANSMISSION IS ON THE NEUTRAL OR PARKING POSITION. I WAS ABLE TO START THE ENGINE AFTER A FEW MINUTES AND GET HOME WHICH WAS FORTUNATELY ONLY A MILE AWAY. ON JUNE 14, 2004 I CONTACTED THE CASEY HONDA DEALERSHIP AND THEY SENT THEIR REPRESENTATIVE TO TOW AWAY THE VEHICLE. THE ODOMETER SHOWED 117 MILES. THE SAME DAY THE DEALERSHIP SERVICEMAN, MR. KEVIN, CALLED ME AND TOLD THAT THE VEHICLE IS NOT DRIVABLE AND THAT THEY HAVE TO KEEP THE VEHICLE FOR ABOUT A WEEK UNTIL THE PARTS WILL ARRIVE AND THEY WILL TRY TO FIX IT. HE TOLD ME THAT THE CAUSES OF THE PROBLEM ARE SOME DEFECTIVE PARTS THAT THEY NEED TO REPLACE.

CALLED REGARDING RECALL OF 2004 HONDA CR-V. MANUFACTURER HAD NO INFORMATION ABOUT RECALL, COULDNT TELL ME WHEN RECALL NOTICES WERE GOING OUT AND REFERRED ME TO NHTSA FOR MORE INFORMATION. *AK

WHILE DRIVING 65 MPH ENGINE STARTED SMOKING AND FLAMES BEGAN COMING FROM UNDER THE VEHICLE. *AK

JUST PURCHASED A HONDA CR-V (NEW). WHEN THE GAS TANK IS FILLED UP AT THE PUMP THERE IS GAS SPILLAGE FOLLOWING THE AUTOMATIC SHUTOFF OF THE PUMP. THE AMOUNT IS APPROX. 2 TO 4 OZ OF FUEL. THIS COULD CAUSE A FIRE AND IS ALSO AN AIR POLLUTION SOURCE. THIS SPILLAGE OCCURS EVERY TIME I FILL UP THE TANK. THIS MUST BE CORRECTED. IS THERE CURRENTLY A RECALL??? AM I THE ONLY ONE WITH THIS PROBLEM??? WILL THIS GET FIXED??? WHO SHOULD I CONTACT NEXT??? *AK

TOOK NEW 2004 HONDA CR-V INTO DEALER (BOB BARBOUR HONDA OF GREENVILLE, NC) FOR FIRST OIL CHANGE ON SATURDAY, MAY 15 2002. ON SUNDAY, WHILE DRIVING ACROSS TOWN TO CHURCH WITH MY WIFE AND TWO YOUNG CHILDREN, I NOTICED A LARGE AMOUNT OF SMOKE. I PULLED OUT OF TRAFFIC AND A MAN AT A NEARBY BUSINESS CAME RUNNING OUT YELLING THAT MY CAR WAS ON FIRE. WE EXITED THE VEHICLE, UNBUCKLED THE CHILDREN FROM THE SAFTEY SEATS AND GOT AWAY FROM THE CAR. THE FIRE DEPT WAS CALLED TO EXTENGUISH THE FIRE. POLICE OFFICER ALSO ARRIVED ON THE SCENE. AS IT IS A SUNDAY, I HAVE NOT BEEN IN CONTACT WITH THE DEALER YET TO DETERMINE HOW THEY INTEND TO CORRECT THE SITUATION. THIS IS A VERY DANGEROUS SITUATION. *AK

WHILE DRIVING AT 45 MPH VEHICLE STALLED. THIS CAUSED A LOSS OF STEERING AND BRAKES. VEHICLE WAS TAKEN TO THE DEALERSHIP, AND MECHANIC DETERMINED TO REPLACE THE OIL PUMP. *AK

MY CAR HAD BEEN PARKED FOR SEVERAL HOURS AT A RELATIVELY FLAT AREA AT THE TOP OF A HILL. WHEN I GOT IN TO START THE CAR, THE LIGHT CAME ON THAT THE TAIL GATE WAS OPEN. I WENT TO THE BACK OF THE VEHICLE TO SLAM THE GATE AND THE WINDOW. WHEN I GOT AROUND TO THE FRONT DOOR OF THE CAR AND OPENED IT, I HEARD A POP AND THE CAR STARTED ROLLING. I STUCK MY FOOT IN TO GET MY FOOT ON THE BRAKE, BUT THE OPEN DOOR KNOCKED ME DOWN AND THE CAR CONTINUED ROLLING TILL IT HIT A STONE WALL. I AM SURE THAT I HAD THE CAR IN PARK. THAT DAY I GOT A RENTAL CAR WHICH HAS THE GEAR SHIFT ON THE FLOOR. MY CAR HAS THE GEAR SHIFT ON THE DASH BOARD. FOR DAYS, EVERY TIME I STOPPED, MY HAND WOULD AUTOMATICALLY GO UP TO THE DASH BOARD TO MOVE IT INTO PARK. I AM SURE I HAD THE CAR IN PARK. IT WAS NOT ROLLING WHEN I WAS STANDING BEHIND IT TO SLAM THE TAIL GATE AND WINDOW. IT WAS NOT ROLLING WHEN I WENT BACK TO THE FRONT DOOR. I DON'T KNOW WHAT THE "POP" WAS, BUT THAT WAS WHEN THE CAR STARTED ROLLING. FORTUNATELY, MY INJURY WAS SLIGHT. WHEN THE DOOR KNOCKED ME DOWN, I ROLLED AWAY FROM THE CAR. THE BOTTOM OF THE OPEN DOOR BRUISED AND GOUGED THE FRONT OF MY RIGHT LEG. I DID NOT GO TO THE HOSPITAL. *LA

MY WIFE WAS DRIVING DOWN THE ROAD AND THE ENGINE CAUGHT ON FIRE. SHE WAS IN TOWN DOING ABOUT 30 MPH. THE FIRST INDICATION OF FIRE WAS SMOKE COMING OUT OF THE HOOD. SHE STOPPED THE CAR AND GOT OUT. ANOTHER MOTORIST THAT STOPPED SAID FLAME WERE COMING OUT OF THE RIGHT FRONT SIDE OF THE VEHICLE WHEN MY WIFE WAS DRIVING DOWN THE STREET. THE FIRE DEPARTMENT SAID THE CAR WAS TOTALLED. I AM WAITING ON THE INSURANCE COMPANY TO LOOK AT THE VEHICLE. THE CAR WAS PURCHASED IN DECEMBER 2003 - NEW. *AK

OUR CLIENT, WILSON SANCHEZ, WAS DRIVING HIS 2004 CR-V MPV WHEN IT SLID ON ICE AND ROLLED ONTO ITS ROOF. THE REMOVABLE PICNIC TABLE, A STANDARD ACCESSORY IN THAT MODEL VEHICLE, FELL OUT OF ITS RETAINED POSITION IN THE REAR CARGO AREA AND STRUCK MR. SANCHEZ ON THE LEFT SIDE OF HIS HEAD BEHIND HIS EAR. HE RECEIVED SERIOUS INJURIES. THE TABLE DESIGN DOES NOT SECURE IT IN PLACE IN A ROLLOVER.*AK

WHEN DRIVING VEHICLE STALLED. CONSUMER CONTACTED THE DEALERSHIP ON TWO SEPARATE OCCASIONS, BUT THE PROBLEM STILL OCCURS. *AK DEALER REFUSED TO TELL CONSUMER THE SPECIFIC DEFECT ON VEHICLE. *LA

ONE MONTH AGO I PURCHASED A 2004 HONDA CR-V. THIS AFTERNOON ON MY WAY HOME FROM WORK, I WENT TO HIT THE BRAKE PEDAL WHEN I DISCOVERED SOMETHING HAD FALLEN OVER THE BRAKE PEDAL. HONDA HAS PUT A PIECE OF PLASTIC UNDER THE DASH FOR SOME REASON AND DEVISED SOME RINKY DINK WAY TO HOLD IT IN PLACE. THE LATCH WAS STILL IN THE LOCKED POSITION BUT IT HAD VIBRATED TO THE SIDE AND CAME LOOSE, FALLING ON THE BRAKE PEDAL AND ALMOST CAUSING AN ACCIDENT. FORTUNATELY I WAS NOT FOLLOWING TO CLOSE SO I HAD TIME TO STOP BEFORE REAR ENDING THE CAR IN FRONT OF ME, BUT JUST BARELY. I WAS NOT ABLE TO PULL OVER TO REMOVE THE PIECE OF PLASTIC FOR SEVERAL MORE MILES AND ONCE AGAIN, CAME CLOSE TO REAR ENDING SOMEONE BECAUSE THIS PIECE OF PLASTIC HAD FALLEN OVER THE BRAKE PEDAL. I THINK YOU NEED TO TAKE A LOOK AT THIS AND HAVE HONDA FIX THIS BEFORE SOMEONE HAS A REALLY BAD ACCIDENT.

A LUG BOLT ON THE FRONT LEFT WHEEL BROKE OFF OF MY 2003 CRV. NOT SURE, BUT IT HAS BEEN WITHIN ABOUT 30 DAYS. I NOTICED IT A COUPLE OF DAYS AGO. I AM THE ORIGINAL OWNER.*AK

2004 HONDA CR-V WINDSHIELD STRESS FRACTURE Y CR-V WAS 6 WEEKS OLD WITH 600 MILES ON IT WHEN I DISCOVERED A STRESS FRACTURE IN THE FRONT WINDSHIELD GLASS BEGINNING AT THE PILLAR AND WORKING HORIZONTALLY. EALER AGREED TO FIX UNDER WARRANTY. DEALER PERSONNEL AND THE AUTO GLASS REPAIR TECHNICIANS REPORT SEEING THIS PROBLEM ON CR-VS AND ELEMENTS. *AK

DOOR LOCKS ON 2004 HONDA CRV DO NOT FUNCTION AS MANUAL STATES. WHEN INSERTING KEY INTO DRIVER'S SIDE DOOR, TURNING KEY CLOCKWISE, AND HOLDING, ALL THE DOORS DO NOT UNLOCK AS STATED IN THE MANUAL. INSTEAD, ONLY THE DRIVER DOOR OPENS. SAME PROBLEM EXISTS ON PASSENGER SIDE OF CAR. HONDA CLAIMS MANUAL ENTRY IS A TYPO AND CAR IS DESIGNED TO FUNCTION THAT WAY. *AK

THE DRIVER AND PASSENGER SIDE FRONT WINDOWS GO ALL THE WAY UP WHEN USING THE CONTROLS TO RAISE THE WINDOW. THE DEALER INDICATED TO THE CONSUMER THAT THIS IS THE WAY THE VEHICLE WAS DESIGNED. PLEASE PROVIDE FURTHER DETAILS.