2019 Hme Ram 5500

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 2 times.

What fails

Component	Reports		Crashes	Fires	Injuries
Power Train	1		1	0	0

2 safety recalls

Part 573 reports

Wheels › Lugs/Nuts/Bolts/Studs21V807000

Filed Oct 15, 20215 vehiclesHme, Inc.

Defect. HME, Inc. (HME) is recalling certain 2018-2020 Ram 5500 emergency vehicles. The flanged wheel lug nuts may have been over-tightened during service.

Risk. An over-tightened lug nut may cause the wheel stud to break, resulting in wheel separation and increasing the risk of a crash.

Remedy. Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters are expected to be mailed on February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

Engine and Engine Cooling › Engine › Oil/Lubrication21V808000

Filed Oct 15, 20213 vehiclesHme, Inc.

Defect. HME, Inc. (HME) is recalling certain 2019 Ram 5500 emergency vehicles. The engine calibration software may not warn about low oil volume.

Risk. Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Remedy. On behalf of HME, FCA dealers will update the engine calibration software, free of charge. Owner notification letters are expected to be mailed February 25, 2022. Owners may contact HME's customer service at 1-616-534-1463.

What owners reported

Newest filings

Power TrainCrash

Filed Dec 13, 2023CO

My 2019 Dodge Ram 5500 was idling and in park. I stepped out of the vehicle to open our garage door in an effort to park the truck inside. A total of five minutes passed with this truck idling outside the door, ours opens manually, not automatically. As I was walking to pull the the chain and open the door, this truck began to move, with trailer attached and pushed right through our large garage door, nearly running me over. The truck then crashed into the I beam holding the building up, broke the drivers side mirror, smashed the front drivers side panel, and took out the front headlight. It also broke the plastic fenders. Thankfully I was able to get in through the passenger side door once the truck hit the I beam and stopped and shut it off. Not only is this truck damaged, the 20' garage door is completely damaged and will need to be replaced. I am luckily uninjured. I believe this truck slipped out of gear when in park, creating this extremely dangerous situation. I am still trying to reach the manufacturer to get this resolved.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2019

Year	Complaints	Recalls	Assessment
2020	0	1	Routine
2019 — this page	1	2	Routine
2018	0	1	Routine

Compare every Ram 5500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 15, 2021. Source: NHTSA Office of Defects Investigation.