2019 Hino 338

Defect. ITI Trailers And Truck Bodies, Inc. (ITI) is recalling certain 2018-2019 HINO 268 and 338-based vehicles equipped with ASA Electronics Voyager back-up camera displays. The displays may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Risk. The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy. ITI will work with ASA to notify the affected owners and will provide a harness relay capacitor module to correct the issue, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400 or ITI Trailers And Truck Bodies at 1-814-634-0080.

The contact owns a 2019 Hino 338. The contact stated that while his driver was driving 45 MPH, the vehicle went into LIMP Mode and failed to exceed 5 MPH while driving with the check engine warning light illuminated. The vehicle was pulled over to the side of the road and turned off. The vehicle was restarted, but the failure persisted, and the vehicle was turned. The vehicle was towed to the dealer, where it was diagnosed and determined that the after-treatment system had failed and was the cause of the failure. The contact was informed that the after-treatment system needed to be replaced. The vehicle was repaired, but the failure reoccurred approximately three days later. The vehicle was taken back to the same dealer, where it was determined that the after-treatment system needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500,050.