2023 Highland Ridge Tt Range Lite Air

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
000

1 safety recall

Part 573 reports
Structure › Emergency › Escape/Egress/Exit23V548000
Filed Aug 3, 202311 vehiclesHighland Ridge Rv

Defect. Highland Ridge RV (Highland Ridge) is recalling certain 2023-2024 Highland Ridge Range Lite Air travel trailers. The trailers may have been manufactured without a secondary emergency exit window.

Risk. The lack of a secondary escape exit can prevent or delay occupants from exiting, increasing their risk of injury during an emergency.

Remedy. Dealer will inspect and install an emergency egress window as necessary, free of charge. Owner notification letters were mailed September 5, 2023. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904590.

What owners reported

Newest filings
Unknown or Other
Filed Dec 22, 2024WA

The fresh water tank fell out the bottom of the RV while driving down the highway. The water tank was only about 2/3rds of the way full, driving an appropriate speed on well-maintained roads ([XXX] in Tacoma). Jayco (the parent company) had controversy in the past where they denied a warranty claiming RVs are not designed to be driven with water in the tanks, however they reversed that statement and confirmed that RVs are meant to carry water in the tanks (otherwise there would be no point of having water holding-capability, so this is really just common sense). On my RV, one of the cross-support beams failed causing the front left corner of the water tank to fall out and drag on the road. Fortunately, it was only the front right, because if it had been a rear corner, It would have gotten dragged out from under the RV and onto the highway where it could have caused me to lose control of the RV or cause damage to other vehicles on the road. My structural warranty claim was denied and I was told it was not a structural defect that caused this to happen, which leads me to believe it is a design/material selection problem. Further research online demonstrates it is apparently a relatively common problem/design flaw. 1) RVs come equipped with a water tank because they are intended to carry water from point A to B. 2) They are clearly not manufactured with the proper support to facilitate this normal use. 3) The loss of a fresh water tank at highway speeds poses significant risk. I

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20240100Routine
2023 — this page1100Routine
20220100Routine

Compare every Range Lite Air year →

Other Highland Ridge Tt models

All Highland Ridge Tt models →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 3, 2023. Source: NHTSA Office of Defects Investigation.