Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment › mechanical › integrated jack/leveler/stabilizer. It has been recalled 3 times.
Defect. Highland Ridge RV (Highland Ridge) is recalling certain 2022-2023 Mesa Ridge TT, Mesa Ridge XLT FW, Open Range Roamer FW, Open Range TT, Silverstar TT, and Silverstar XLT FW trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk. A circuit board that overheats increases the risk of a fire.
Remedy. Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904606.
Structure22V573000
Filed Aug 4, 20222,448 vehiclesHighland Ridge Rv
Defect. Highland Ridge RV (Highland Ridge) is recalling certain 2022 Mesa Ridge, Mesa Ridge S-lite, Mesa Ridge XLT, Olympia, Olympia Lite, Olympia Sport, Open Range, Open Range Light, Open Range Roamer, Range Lite, Range Lite Air, Silverstar, Silverstar S-lite, and Silverstar XLT trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Highland Ridge's customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904578.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V303000
Filed May 5, 20222,362 vehiclesHighland Ridge Rv
Defect. Highland Ridge RV (Highland Ridge) is recalling certain 2021-2022 Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, and Open Range Lite fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk. A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904577.
2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 29, 2024. Source: NHTSA Office of Defects Investigation.