2018 Heartland Torque

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000

1 safety recall

Part 573 reports
Equipment17V750000
Filed Nov 22, 201719,615 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

What owners reported

Newest filings
Suspension
Filed Dec 11, 2022AZ

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
20250100Routine
20240200Routine
20230200Routine
20220200Routine
2018 — this page1100Routine
20170300Routine
20160600Routine
20150200Routine
20140100Routine
20130100Routine
20120100Routine

Compare every Torque year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.