2013 Heartland Sundance XLT

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Tires	1		0	0	0
Equipment › Recreational Vehicle/Trailer	1		0	0	0

1 safety recall

Part 573 reports

Equipment13V181000

Filed May 7, 2013890 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Risk. If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.

Remedy. Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

What owners reported

Newest filings

Equipment › Recreational Vehicle/Trailer

Filed Jul 16, 2015NM

TL* THE CONTACT OWNS A 2013 HEARTLAND SUNDANCE XLT. WHILE DRIVING AT 65 MPH,THE AWNING MOTOR FAILED CAUSING THE AWNING TO UNFOLD. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED, BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V181000 (EQUIPMENT). THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

Tires

Filed Jun 20, 20146,000 milesLA

I WAS DRIVING SOUTH ON I-95 IN SOUTH CAROLINA WHEN THE RIGHT FRONT TIRE ON MY 2013 SUNDANCE 5TH WHEEL CAME APART AND TORE UP THE PANEL ABOVE THE TIRE . I WAS ABLE TO CHANGE THE TIRE AND MAKE IT TO SAVANNA, GA. AND BOUGHT TWO NEW TIRES. I WAS GOING ABOUT 65MPH AND DID NOT HIT ANYTHING ON THE ROAD. THE TIRE IS APOWER KING TOW MAX STR ST235-80R16, DOT 33-12. *TR

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2016	0	1	Routine
2014	0	1	Routine
2013 — this page	2	1	Routine

Compare every Sundance XLT year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 7, 2013. Source: NHTSA Office of Defects Investigation.