2012 Heartland Prowler

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the equipment › recreational vehicle/trailer. It has been recalled 1 time.

What fails

Component	Reports		Crashes	Fires	Injuries
Equipment › Recreational Vehicle/Trailer	1		0	0	0

1 safety recall

Part 573 reports

Equipment › Other › Labels15V482000

Filed Jul 30, 20151,680 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Risk. An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.

Remedy. Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.

What owners reported

Newest filings

Equipment › Recreational Vehicle/Trailer

Filed Apr 12, 2013MI

HEALTH HAZARD IN RV FRESH WATER TANK I PURCHASED A 2012 PROWLER 26P BH TRAVEL TRAILER. THIS TRAILER IS MANUFACTURED BY HEARTLAND RECREATIONAL VEHICLES, LLC. THIS RV IS STILL UNDER WARRANTY. HEARTLAND RECREATIONAL VEHICLES, LLC, (HEARTLAND RV) IS PUTTING DEFECTIVE FRESH WATER TANKS INTO THEIR RVS. THE TANKS SAG IN THE MIDDLE LEAVING OVER 15 GALLONS OF WATER IN THEM WHICH CANNOT BE DRAINED OR USED. THE TANKS HAVE A CAPACITY OF 49 GALLONS. THAT LEAVES APPROXIMATELY ONE THIRD OF THE WATER LEFT IN THE TANK AFTER DRAINING THE TANK WITH THE FACTORY INSTALLED DRAIN. THERE IS A FITTING ON THE SIDE OF THE TANK THAT HAS THE DUAL PURPOSE OF BEING USED FOR THE DRAIN AND THE PICKUP FOR THE WATER PUMP. THE FITTING IS NOT ON THE BOTTOM OF THE TANK AS IT SHOULD BE AND THE EXCESSIVE SAGGING OF THE TANK TRAPS THE WATER. THIS IS A HEALTH HAZARD AS THIS WATER IS INTENDED TO BE POTABLE WATER THAT IS USED FOR COOKING AND DRINKING. IT IS IMPOSSIBLE TO PROPERLY SANITIZE AND FLUSH THE TANK WITH THIS MUCH WATER LEFT IN IT AFTER DRAINING. THE RECOMMENDED PROCEDURE IS TO SANITIZE WITH CHLORINE BLEACH AND THEN THOROUGHLY DRAIN AND FLUSH OUT THE TANK. IT IS IMPOSSIBLE TO PROPERLY FLUSH THIS TANK BECAUSE OF THE LARGE AMOUNT OF WATER TRAPPED IN THE TANK. THIS IS A POTENTIALLY DEADLY SITUATION WHICH WARRANTS A FACTORY RECALL. HEARTLAND RV CONTACT INFORMATION: HEARTLAND RECREATIONAL VEHICLES, LLC 1001 ALL-PRO DRIVE ELKHART, IN 46514 PHONE: 574.262.5992 *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2013

Year	Complaints	Recalls	Assessment
2024	0	1	Routine
2023	0	2	Routine
2022	0	3	Routine
2021	0	1	Routine
2020	0	2	Routine
2019	0	5	Routine
2018	0	3	Routine
2017	0	1	Routine
2016	0	3	Routine
2015	0	1	Routine
2014	0	2	Routine
2013	1	2	Routine
2012 — this page	1	1	Routine

Compare every Prowler year →

Other Heartland models

All Heartland models →

Cyclone 65 Bighorn 47 Sundance 19 Mallard 16 Big Country 15 Road Warrior 11 Landmark 10 Elkridge 9 Trail Runner 8 Pioneer 7

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 30, 2015. Source: NHTSA Office of Defects Investigation.