No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Structure20V643000
Filed Oct 19, 2020104 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019-2020 Milestone fifth-wheel trailers. The outriggers may bend due to loading within the rear storage area.
Risk. If the outriggers bend, it can negatively affect vehicle handling, increasing the risk of a crash.
Remedy. Heartland will notify owners, and dealers will reinforce the frame, free of charge. The recall began December 4, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Risk. Overheating of the connection can increase the risk of a fire.
Remedy. Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings18V896000
Filed Dec 17, 201878 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain Milestone recreational trailers, model 377MB. The liquid propane (LP) gas hose for the water heater may have been improperly secured with a zip tie. If the zip tie fails, the hose may contact the tire.
Risk. If the LP hose contacts the tire, it can cause a propane leak, increasing the risk of a fire.
Remedy. Heartland will notify owners, and dealers will secure the hose with a P-clamp and replace the LP hose if damage is found, free of charge. The recall began February 11, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.44.
Visibility18V852000
Filed Nov 30, 2018847 vehiclesHeartland Recreational Vehicles, Llc
Defect. Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. If the reflectors are missing, the trailer may have reduced visibility to other drivers, increasing the risk of a crash.
Remedy. Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.43.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Oct 19, 2020. Source: NHTSA Office of Defects Investigation.