2017 Heartland Landmark 365

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000

1 safety recall

Part 573 reports
Service Brakes16V879000
Filed Dec 7, 201650 vehiclesHeartland Recreational Vehicles, Llc

Defect. Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Landmark 365 fifth wheel recreational trailers manufactured September 30, 2015, to October 24, 2016 and equipped with disc brakes. The spare steel wheel on the affected vehicles may not properly fit on the axle hub, resulting in the wheel rubbing on the brake line, causing it to wear.

Risk. The brake line may be worn through causing a loss of braking or vehicle control, increasing the risk of a crash.

Remedy. Heartland will notify owners, and dealers will replace the steel spare wheel with an aluminum wheel, free of charge. The recall began on January 11, 2017. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.30.

What owners reported

Newest filings
Suspension
Filed Aug 30, 20184,000 milesPA

TL* THE CONTACT OWNS A 2017 HEARTLAND LANDMARK 365 RV. THE CONTACT STATED THAT THE AXLE SHACKLE PIN THAT HELD THE SPRING IN PLACE FRACTURED. THE RV WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PAY A DEALER AN HOUR AND A HALF WORTH OF LABOR TO REPAIR THE RV. THE DEALER SENT THE PARTS, BUT THE RV WAS REPAIRED BY OWNER. REPAIR SHOP DID NOT HAVE TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS NOT AVAILABLE. *TT VIN NUMBER INVALID UPDATED 10/16/18*JB

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
2017 — this page1100Routine
20160200Routine
20150300Routine

Compare every Landmark 365 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 7, 2016. Source: NHTSA Office of Defects Investigation.