2004 Harley-Davidson Touring

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the suspension. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Suspension2
101
Electrical System › Horn2
000
Vehicle Speed Control › Cruise Control1
000
Vehicle Speed Control1
000

What owners reported

Newest filings
Vehicle Speed Control
Filed Apr 7, 2014475 milesNJ

WHEN USING THE CB ON A RIDE, THE LOCATION OF THE PTT BUTTON WAS CHANGED FROM THE RIGHT HAND SIDE TO THE LEFT. WHEN PUSHING THE PUSH TO TALK CB BUTTON YOU HAVE AN ISSUE WITH SHUTTING THE ENGINE OFF DO THE LOCATION OF THE BUTTON. I SHUT THE ENGINE OFF 5 TIMES ON MY LAST RIDE. THIS IS A DANGEROUS SITUATION THAT MAY CAUSE AN ACCIDENT. *TR

SuspensionCrash1 injured
Filed Sep 28, 20053,000 milesIL

2004 HARLEY-DAVIDSON ROAD KING. I WAS GOING INTO A SWEEPING RIGHT HAND TURN, THEN THE REAR END STARTED TO WOBBLE AND I COULDN'T CONTROL THE BIKE RAN OFF THE ROAD, WAS TRASHED AND I BROKE TWO RIBS AND A COLLAR BONE. I HAVE OWNED MANY OF THE SAME BIKE OVER 30 YEARS AND HAD WOBBLE PROBLEMS BEFORE BUT NEVER CRASHED. *JB

Electrical System › Horn
Filed Sep 23, 200525,000 milesMD

2004 FLHTCUI HARLEY-DAVIDSON HORN ISSUE. DOES NOT OPERATE CORRECTLY. IT APPEARS THAT NOT ENOUGH POWER IS GETTING TO THE HORN AND IT BECOMES A 50-50 CHANCE THAT THE HORN MIGHT WORK. TOOK IT TO THE HD SHOP 3 TIMES AND ALL 3 TIMES THEY SAID THEY COULD NOT DUPLICATE THE ISSUE. THE SECOND TIME I EVEN PAID FOR A NEW HORN AS TO ELIMINATE ONE POSSIBLE ITEM. SAME ISSUE WITH NEW HORN. THE 3RD TIME THE HD SHOP SAID THAT HARLEY-DAVIDSON SAID THAT THE BIKE NEEDS TO BE RUNNING FOR THE HORN TO WORK CORRECTLY. AGAIN THE SHOP COULD NOT DUPLICATE THE ISSUE. EACH TIME I TOOK THE BIKE HOME FROM THE SHOP, THE HORN ONLY WORKED 50% OF THE TIME. HOT, COLD,DRY, WET, LOW SPEED, HIGH SPEED...IT DOESN'T MATTER. THIS STARTED AROUND JUNE, 2005. BIKE IS STILL IN WARRANTY. *NM

Suspension
Filed Sep 22, 2005OH

DT: THE VEHICLE PULLED TO THE LEFT WHEN DRIVING. HAD BEEN TO THE DEALER 4 TIMES, AND WILL TAKE IT BACK ON AUGUST 15, 2005. FILED A COMPLAINT UNDER THE LEMON LAW . THEY SAID IT WAS NOT A PROBLEM . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER IT HAD 479 MILES ON IT. HAD IT 8 DAYS AND FOUND JUST A COUPLE OF LOOSE BOLTS.*AK THE VEHICLE HAS BEEN SERVICED FIVE TIMES BUT IT CONTINUES TO PULL TO THE LEFT. *NM

Electrical System › Horn
Filed Sep 22, 200520,500 milesMA

THE HORN ON MY 2004 HARLEY DAVIDSON FLHTCUI MOTORCYCLE ONLY WORKS INTERMITTENTLY. MY DEALER HAS REPLACED THE HORN TWICE, YET THE HORN IS STILL INTERMITTENT. THE FIRST REPLACEMENT ACTUALLY MADE THE HORN MUCH WORSE. THIS IS A MAJOR SAFETY ISSUE. BECAUSE MOTORCYCLES ARE HARDER TO SEE, I USE MY HORN TO WARN OTHER MOTORISTS OF MY PRESENCE. WHEN MY HORN FAILS TO WORK, THIS CAN CREATE AN EXTREMELY DANGEROUS SITUATION, POSSIBLY RESULTING IN AN ACCIDENT, INJURIES, AND/OR DEATH. *JB

Vehicle Speed Control › Cruise Control
Filed Jun 3, 20059,000 milesCA

CRUISE CONTROL ON HARLEY DAVIDSON FLHTCUI (2004) WORKED INTERMITTENTLY. AT TIMES, THE CRUISE WOULD OPERATE NORMALLY, BUT THEN WOULD CUT OUT SUDDENLY AND WITHOUT WARNING. OR, THE CONTROL PANEL INDICATED THE CRUISE WAS ON, WHEN IN FACT IT WASN'T. 4-9-05 WAS NOT FIRST INCIDENT; THERE WERE NUMEROUS PRIOR EVENTS.

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
20171000Routine
20102000Routine
200514300Routine
2004 — this page6000Routine

Compare every Touring year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.