2023 Harley-Davidson Fxlrs

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes2
000

2 safety recalls

Part 573 reports
Suspension › Rear › Shock Absorber25V375000
Filed Jun 6, 202582,117 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2024 Softail motorcycles. The mounting tab on the rear shock pre-load adjuster may break, allowing the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

Risk. A sudden loss of tire pressure increases the risk of a crash.

Remedy. Dealers will install a new bracket, free of charge. Owner notification letters are expected to be mailed June 16, 2025. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0188. Some of the vehicles included in this recall were previously repaired under recall 23V591, and will need to have the new remedy completed.

Suspension › Rear › Shock Absorber23V591000
Filed Aug 22, 202365,224 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2018-2019 FLDE, 2018-2021 FLHC, 2018-2023 FLHCS, 2018 and 2023 FLHCS ANV, 2020-2023 FXLRS, 2022-2023 FXLRST, and 2022 FXRST Softail motorcycles. A fastener securing the rear shock absorber may break and allow the rear shock absorber adjuster to damage the rear tire, causing a loss of tire pressure.

Risk. A loss of tire pressure can lead to a loss of vehicle control, increasing the risk of a crash.

Remedy. Dealers will replace the shock absorber fastener, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0181.

What owners reported

Newest filings
Service Brakes
Filed Jun 13, 2025SC

With approximately 2000 miles on vehicle rear brake was not capable of stopping the motorcycle. Vehicle was under warranty. I took it to the dealership for repair. Service department called and told me there was no issue with the brakes. I retrieved the bike and had the rear brake caliper removed. Inspection found a stuck piston in the caliper. I provided photo documentation to the dealer at which point they told me to bring the bike back for complete replacement of the rear caliper.

Service Brakes
Filed Aug 12, 2024SC

2023 FXLRS with approximately 2000 miles. Rear brake is barely able to slow the motorcycle down, even with excessive pedal pressure. Upon inspection, one of the caliper pistons was stuck in the brake caliper. I had dropped the bike at Timms Harley Davidson in Anderson South Carolina to be checked out. The service manager called to let me know one of their technicians had ridden it and didn't notice a problem. I took the bike back to my shop and removed the rear caliper. I took photos of the stuck piston and sent them to the dealership. I was contacted by phone by the service manager and was told to bring the motorcycle back and that they would replace the caliper with a new one.

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2021
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250100Routine
20241100Routine
2023 — this page2200Routine
20220200Routine
20213201Fatalities reported
20202200Routine

Compare every Fxlrs year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 6, 2025. Source: NHTSA Office of Defects Investigation.