2017 Harley-Davidson Flhxs

Routine

Owners filed 7 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train3
100
Suspension2
000
Engine2
000

2 safety recalls

Part 573 reports
Power Train › Clutch Assembly18V734000
Filed Oct 18, 2018177,636 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.

Risk. If the clutch cannot be disengaged it can result in a loss of control, increasing the risk of a crash.

Remedy. Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.

Engine and Engine Cooling17V333000
Filed May 22, 201745,589 vehiclesHarley-Davidson Motor Company

Defect. Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017 Electric Glide Ultra Classic (FLHTCU), Police Electra Glide (FLHTP), Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide (FLTRX), and Road Glide Special (FLTRXS) motorcycles. In the affected motorcycles, a clamp used to secure an engine oil cooler line may have been improperly installed.

Risk. The incorrectly installed clamp may result in the engine oil cooler line detaching, causing a sudden loss of oil, potentially into the path of the rear tire, increasing the risk of a crash.

Remedy. Harley-Davidson will notify owners, and dealers will inspect and correct the oil cooler line clamps, as necessary, free of charge. The recall began on June 6, 2017. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0170.

What owners reported

Newest filings
Engine
Filed Nov 17, 20225,000 milesMA

The contact owns a 2017 Harley Davidson Street Glide FLHXS. The contact stated that while riding at an undisclosed speed, the vehicle experienced a high RPM and then lost motive power. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: M1450 (Milwaukee-Eight Equipped Vehicles - Loss of Power or High Engine Braking). The failure mileage was approximately 5,000.

Power Train
Filed Mar 11, 2019WI

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUPERSTITION HARLEY-DAVIDSON (5208, 2910 APACHE TRAIL, APACHE JUNCTION, AZ 85120, (480) 346-0600) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Feb 25, 2019WA

2017 HD ROAD GLIDE ULTRA MOTORCYCLE. CONSUMER WRITES IN REGARD TO HARLEY "NO DRIVE" RECALL 0173. *AS *TR

Power Train
Filed Dec 31, 2018MD

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON STREET GLIDE SPECIAL (FLHXS). THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ROMMEL HARLEY-DAVIDSON DELMARVA (22586 SUSSEX HWY, SEAFORD, DE 19973, (302) 262-9152) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power TrainCrash
Filed Dec 13, 20184,300 milesNC

ON AUGUST 25TH, 2018, I LOST CONTROL OF MY HARLEY STREET GLIDE, WHILE STOPPED (CLUTCH ENGAGED). MOTORCYCLE FELL ON RIGHT SIDE CAUSING DAMAGE TO BOTH FAIRING AND SADDLE BAG. TWO MONTHS LATER, I RECEIVED A RECALL NOTICE FROM HARLEY (NOVEMBER 2018, MANUFACTURER RECALL NUMBER 0173) REGARDING THE HYDRAULIC CLUTCH SYSTEM WHICH ACCORDING TO THE RECALL COULD LEAD TO FAILURE "IF THIS CONDITION REMAINS UNDETECTED, IT COULD LEAD TO A LOSS OF CONTROL OF THE VEHICLE WHEN STARTED IN GEAR, FIRST SHIFTED INTO GEAR, OR COMING TO A STOP." THIS DESCRIBE EXACTLY WHAT HAPPENED IN MY INCIDENT (AS DESCRIBED ABOVE). ONCE I RECEIVED THIS RECALL INFO, I IMMEDIATELY CONTACTED MY HARLEY DAVIDSON DEALERSHIP (ON NOVEMBER 15TH, 2018) WHERE I HAD PURCHASED IT. THEY CONFIRMED MY HARLEY STREET GLIDE WAS PART OF THE RECALL AND ON "THEIR LIST" BUT THEY DID NOT HAVE THE PART(S) TO FIX THIS (NEW SECONDARY ACTUATOR PISTON ASSEMBLY FROM THE RECALL KIT, P/N 91500093). I INQUIRED WHEN THIS PART WOULD BE AVAILABLE AND WHEN MY HARLEY WOULD BE REPAIRED, BUT THEY DID NOT HAVE A DATE TO GIVE ME. I ALSO CONTACTED HARLEY DAVIDSON'S HARLEY-DAVIDSON CUSTOMER CARE # 1-800-258-2464 AND WAS ADVISED THE SAME THING. IN ITS CURRENT CONDITION, THIS HARLEY DAVIDSON STREET GLIDE IS IN UNSAFE CONDITION TO RIDE AND COULD CAUSE FURTHER DAMAGE TO BOTH MOTORCYCLE AND RIDER/PASSENGER IF RIDDEN. I WOULD LIKE TO HAVE BOTH CLUTCH (COVERED UNDER THIS RECALL) AS WELL AS THE DAMAGE IT HAS CAUSED TO BE REPAIRED IN A TIMELY AND PROMPT MANNER.

Suspension
Filed Sep 7, 20174,450 milesIL

LEFT REAR SHOCK BLEW OUT LEAKING FLUID ALL OVER MY REAR TIRE AND DRIVE BELT. MY FATHER IN LAW HAS THE SAME YEAR AND MODEL AND BOTH REAR SHOCKS BLEW OUT ON HIM. THIS IS SUPPOSED TO BE HARLEYS PREMIUM SHOCK. I WAS RIDING DOWN THE HIGHWAY WHEN IT HAPPENED I NOTICED THE REAR END GOT VERY LOOSE PULLED OVER AND FOUND A SHOCK LEAKING

Suspension
Filed Jul 6, 20171,340 milesFL

TOOKA NEW 2017 STREET GLIDE SPECIAL BIKE IN FOR 1K SERVICE AND I WAS TOLD THE LEFT REAR SHOCK WAS LEAKING AND IT WOULD BE AVAL. IN A COUPLE OF DAYS. SO I HAD TO RIDE IT 25 MILES TO MY HOME. SEVERAL DAY LATER I CALLED AND SPOKE W/ CHIP THE SERVICE ADVISOR AND HE STATED THAT IS WAS STILL ON HAD NOT COME IN. CALLED THIS MORNING NOW I BEING TOLD 10 JULY. I ASKED TO SEE IF THEY COULD GET IT SOONER. BECAUSE I HAVE A ROAD TRIP ON THE 12 JULY AND THE MONIES ARE NONREFUNDABLE. I SHOULD NOT HAVE TO WAIT A WEEK OR MORE FOR PARTS FOR A BRAND NEW MOTORCYCLE.

7 of 7 complaints, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20221100Routine
20212100Routine
20202100Routine
20194000Routine
20186100Routine
2017 — this page7200Routine
20166100Routine
20156200Routine
201417500Routine

Compare every Flhxs year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 18, 2018. Source: NHTSA Office of Defects Investigation.