2002 Harley-Davidson Flhtcui

Routine

Owners filed 8 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System4
000
Structure › Frame and Members1
000
Seats › Motorcycle1
000
Power Train1
000
Fuel System, Gasoline › Fuel Injection System1
000

2 safety recalls

Part 573 reports
Electrical System › Wiring › Fuses and Circuit Breakers04V134000
Filed Mar 18, 200481,496 vehiclesHarley-Davidson Motor Company

Defect. ON CERTAIN TOURING AND POLICE MODEL MOTORCYCLES, THE 40 AMP MAIN CIRCUIT BREAKER CAN "OPEN" FOR REASONS OTHER THAN WHICH IT WAS DESIGNED, CAUSING AN UNEXPECTED INTERRUPTION OF ALL ELECTRICAL POWER TO THE MOTORCYCLE.

Risk. THIS CONDITION COULD CAUSE THE MOTORCYCLE TO STALL, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REPLACE THE CIRCUIT BREAKER. OWNER NOTIFICATION BEGAN APRIL 23, 2004. OWNERS SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

Exterior Lighting02V002000
Filed Jan 4, 200228,949 vehiclesHarley-Davidson Motor Company

Defect. ON CERTAIN MOTORCYCLES, THE CLIPS THAT RETAIN THE WIRING FOR THE FRONT FENDER TIP LIGHT CAN BECOME DETACHED FROM THE FENDER, CAUSING THE WIRES TO FRAY AND SHORT.

Risk. THIS COULD CAUSE THE LIGHTING SYSTEM FUSE TO BLOW, LEAVING THE VEHICLE WITHOUT AN OPERATIONAL FRONT FENDER TIP LIGHT, HEADLIGHT, TAILLIGHT, RUNNING LIGHTS, AND PASSING LAMPS (IF EQUIPPED).

Remedy. DEALERS WILL REPLACE THE FENDER TIP LIGHT WIRING HARNESS RETENTION CLIPS, AND INSPECT AND REPLACE, IF NECESSARY, ANY DAMAGED WIRING HARNESSES. OWNER NOTIFICATION BEGAN JANUARY 9, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-342-4680.

What owners reported

Newest filings
Power Train
Filed Oct 31, 201542,136 milesMD

ON SEPT 14 2015 WHILE RIDING MY MOTORCYCLE DRIVING IN HEAVY TRAFFIC MY DRIVE BELT BROKE CAUSING MY VEHICLE TO SLOW SUDDENLY IN TRAFFIC ALMOST GETTING REAR ENDED. THE BELT WAS FAIRLY NEW AND HAD JUST BEEN REPLACED APPROXIMATELY 2 YEARS AGO BY A HARLEY DEALER IN VIRGINIA. AT THAT TIME THE SAME THING HAPPENED WHILE RIDING THE BELT SUDDENLY BROKE AND I WAS COMING DOWN A STEEP GRADE AND WAS ALMOST RUN OVER BY A LARGE TRUCK. I WAS AT THE BOTTOM OF A HILL AND TRYING TO ACCELERATE WHEN THE BELT BROKE. THE FIRST TIME THE BELT BROKE THE MC HAD ABOUT 35,000 MILES ON IT. THE DEALER CHECKED EVERYTHING AND COULD FIND NOTHING WRONG AND REPLACED THE BELT WHICH I PAID FOR. THIS TIME THE BELT BROKE AGAIN WITH ONLY 7,000 MILES ON IT. I ASKED HARLEY DAVIDSON ABOUT THIS AND WAS TOLD THE BELTS SHOULD LAST AT LEAST 100,000 MILES. APARENTLY THERE IS PROBLEM WITH THE BELTS. NOT TO SAY THAT EVERYTIME THIS HAPPENS IT COST OVER $1200.00 TO HAVE FIXED. AND NO BODY CAN FIND ANYTHING WRONG WITH THE BIKE.

Electrical System
Filed Jun 20, 200837,465 milesVA

MOTORCYCLE QUITS WHILE RIDING. CIRCUIT BREAKER WAS RECALLED AND REPLACED IN JUNE, 2008. ON A RIDE WITH THE MOTORCYCLE ON 6/20/2008. THE MOTORCYCLE LOST ALL POWER, ENGINE AND ELECTRICAL, WHILE RIDING IN TRAFFIC. RESULT COULD HAVE BEEN CATASTROPHIC SINCE BRAKE LIGHTS AND EMERGENCY SIGNALS DO NOT FUNCTION WITHOUT ELECTRICAL POWER. GOT TO SIDE OF ROAD AND AFTER A MINUTE OR TWO, THE POWER IS RESTORED. THIS HAPPENED TWICE ON THE SAME DAY AND IS VERY DISCONCERTING. THE DEALER HAS NO REMEDY, OTHER THAN TO HAVE ME LEAVE THE VEHICLE FOR LABOR INTENSIVE DIAGNOSIS AT MY EXPENSE. PLEASE ADVISE. REPLACEMENT OF THE MAIN CIRCUIT BREAKER DID NOT RESOLVE THE PROBLEM. *TR

Structure › Frame and Members
Filed Nov 25, 200524,890 milesWI

AT 25000 MILES THE FRAME CRACKED ON MY HARLEY DAVIDSON ULTRA CLASSIC. THIS RENDERED THE BIKE UN-DRIVABLE. IT DID NOT RESULT IN AN ACCIDENT, BUT COULD HAVE RESULTED IN LOSS OF CONTROL. THE DEALER SAID THE WELD WAS DEFECTIVE ON THE FRAME. THE ONLY POSSIBLE FIX WAS TO REPLACE THE FRAME. IT COULD NOT BE REPAIRED SAFELY. *NM

Electrical System
Filed Jul 18, 2005ID

DT: LAST YEAR OWNER RECEIVED A RECALL ON HARLEY DAVIDSON. THE RECALL NUMBER IWASNOT AVAILABLE. THE OWNER WENT TO DEALERSHIP, AND THEY DIDN'T HAVE THE PARTS. THE FIRST TIME HE WENT TO DEALER WAS LAST SUMMER. HE RETURNED TO THE DEALER THREE TIMES LAST YEAR. THEN OWNER GOT ANOTHER LETTER ON JULY 5 2005, BUT HAS NOT CONTACTED THE DEALERSHIP TO SEE IF THE PARTS WERE AVAILABLE. OWNER CONTACTED HARLEY DAVIDSON, BUT DID NOT ASK IF THERE WERE PARTS AVAILABLE. THE RECALL WAS ABOUT THE MAIN CIRCUIT BREAKER, WHICH WAS LOCATED UNDER THE SEAT. THE OWNER WILL CONTACT THE DEALER TO SEE IF THE PARTS WERE AVAILABLE. *AK

Electrical System
Filed Mar 29, 20044,880 milesOH

6 TIMES WITH NO WARNING MY 2002 HARLEY JUST LOST ALL ELECTRIC AS IF YOU JUST REMOVE THE KEY AND 3 TIMES I WAS ON THE EXPRESS WAY AT NIGHT IN HEAVY TRAFFIC.AFTER A FEW MINUTES AND TURNING THE KEY ON/OFF IT WOULD JUST ACT NORMAL. HARLEY WAS CONTACTED AND STATED "KNOWS OF NO SUCH PROBLEMS". SPENT HUNDRED $ AS MECHANICS TROUBLE SHOOTED FOR A PROBLEM. STILL UNKOWN IF FIXED AND NEW RIDING SEASON HAS STARTED. EACH INNCIDENT HAPPEN IN LATE AUGUST AND EARLY SEPT.2003 WHILE TOURING. SINCE THEN BIKE HAS BEEN STORED. *AK

Seats › Motorcycle
Filed Aug 29, 20031,200 milesOH

I PURCHASED A 2002 HARLEY-DAVIDSON FLHTCUI 1-29-02. IT CURRENTLY ONLY HAS 1200 MILES ON IT. IT HAS ALWAYS BEEN GARAGED AND WELL CARED FOR. I WAS TAKING A RIDE 8-27-03 AND WHILE GOING AROUND A CURVE THE SEAT SHIFTED CAUSING ME TO WOBBLE A LITTLE. I WENT HOME, REMOVED THE SEAT AND FOUND THE PLASTIC AROUND THE SEAT MOUNTING TONGUE CRACKED, CAUSING THE SEAT TO COME LOOSE. I FEEL THIS IS VERY UNACCEPTABLE QUALITY ON A MOTORCYCLE WITH ONLY 1200 MILES ON IT. *AK

Electrical System
Filed Jul 3, 20034,000 milesCO

HARLEY DAVIDSON MOTORCYCLE ELECTRICAL PROBLEMS CAUSING BIKE TO SHUT DOWN IN TRAFFIC AND AT HIGH SPEEDS.

Fuel System, Gasoline › Fuel Injection System
Filed Aug 27, 2002NC

VEHICLE WILL SHUT DOWN WITHOUT ANY NOTICE, THERE IS A DEFECT IN SOME WIRES WHICH SHUT DOWN THE CYLINDERS ON VEHICLE. CONTACTED DEALER. *AK CONSUMER STATES WIRE TO THE FRONT FUEL GETS PULLED CAUSING THE BIKE TO LOSE POWER AND RESULTED IN THE BIKE TO FALL DOWN WHEN STARTING OUT ON TURN. CONSUMER STATES HE IS EXPERIENCING THE SAME PROBLEMS AS FOUND ON THE INTERNET. *YH

8 of 8 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20071000Routine
200615000Routine
20055000Routine
20044000Routine
200326101Fatalities reported
2002 — this page8200Routine
20018200Routine
200013100Routine
199910200Routine
199810101Fatalities reported
19975100Routine
19962100Routine
19951100Routine
19940100Routine

Compare every Flhtcui year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 18, 2004. Source: NHTSA Office of Defects Investigation.