2002 Harley-Davidson Flhtcu-1 Shrine

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine › Gasoline1
000
Electrical System1
000

1 safety recall

Part 573 reports
Exterior Lighting02V002000
Filed Jan 4, 200228,949 vehiclesHarley-Davidson Motor Company

Defect. ON CERTAIN MOTORCYCLES, THE CLIPS THAT RETAIN THE WIRING FOR THE FRONT FENDER TIP LIGHT CAN BECOME DETACHED FROM THE FENDER, CAUSING THE WIRES TO FRAY AND SHORT.

Risk. THIS COULD CAUSE THE LIGHTING SYSTEM FUSE TO BLOW, LEAVING THE VEHICLE WITHOUT AN OPERATIONAL FRONT FENDER TIP LIGHT, HEADLIGHT, TAILLIGHT, RUNNING LIGHTS, AND PASSING LAMPS (IF EQUIPPED).

Remedy. DEALERS WILL REPLACE THE FENDER TIP LIGHT WIRING HARNESS RETENTION CLIPS, AND INSPECT AND REPLACE, IF NECESSARY, ANY DAMAGED WIRING HARNESSES. OWNER NOTIFICATION BEGAN JANUARY 9, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-342-4680.

What owners reported

Newest filings
Engine and Engine Cooling › Engine › Gasoline
Filed Sep 11, 200736,000 milesWI

I HAVE FILED A COMPLAINT WITH THE WISCONSIN DEPARTMENT OF AGRICULTURE, TRADE AND CONSUMER PROTECTION, AND I BELIEVE THAT THEY HAVE SENT YOU A COPY OF THAT COMPLAINT. ON JULY 6, 2007 WE WERE RIDING IN THE HILLS OF TENN. WHEN THE ENGINE OF MY 2002 HARLEY- DAVIDSON FLHTCUI FIRE FIGHTER EDITION WITH 36,000 MILES HAD A CATASTROPHIC ENGINE FAILURE CAUSED BY CAM BEARING FAILURE. THE ENGINE IS JUNK AND NEEDS TO BE REMANUFACTURED. MY CONCERN IS THAT HARLEY HAS KNOWN THAT THEY HAVE A PROBLEM WITH THE TWIN CAM ENGINE BEARINGS GOING OUT AND WILL NOT STAND BEHIND THEIR PRODUCT WHICH IS A $3,600.00 REPAIR. THE BIGGER CONCERN IS THAT WE WERE ONLY GOING 25-30 MILES PER HOUR WHEN THIS HAPPENED AND I HAD ALL TO DO TO KEEP FROM CRASHING. WHAT IF WE WERE ON THE INTERSTATE DOING 70 MILES PER HOUR. WHAT KIND OF FAITH AM I GOING TO NEED WHEN I GET THE ENGINE BACK AFTER REMANUFACTURED. *TR UPDATED 12/12/07

Electrical System
Filed Jan 20, 200611,265 milesTX

ON 1-20-2006, I WAS OPERATING MY 2002 HARLEY DAVIDISON ULTRA CLASSIC, WHEN THE ENTIRE ELECTRICAL SYSTEM SHUTDOWN. I WAS TRAVELING AT ABOUT 50 MPH WHEN THIS HAPPENED. THE MOTORCYCLE ROLLED TO A STOP AND AFTER A FEW MOMENTS IT STARTED. ABOUT A 1/4 MILE UP THE ROAD IT HAPPENED AGAIN. I HAD BEEN USING THE BIKE FOR ABOUT 16 MILES / 25 MINUTES WHEN THIS OCCURRED. THIS IS NOT THE FIRST TIME. IN NOVEMBER 12, 2005, I TOOK THE MOTORCYCLE TO THE HARLEYDAVIDISON DEALERSHIP TO COMPLAIN ABOUT THE SAME PROBLEM. THEY TOLD ME THAT THIS PROBLEM HAD NOTHING TO DO WITH THE PRIOR RECALL ON A CIRCUIT BREAKER. I WAS CHARGED $70.00 AND TOLD THEY FOUND A PINCHED WIRE. I ASKED ABOUT THE RECALL, AND THEY INFORMED ME, MY MOTORCYCLE HAD THE RECALL COMPLETED DURING A PRIOR MAINTENANCE. I BELIEVE THAT EITHER THE REPLACED CIRCUIT BREAKER IS ALSO BAD OR THERE IS A NEW PROBLEM THAT WILL CAUSE SOMEONE TO GET HURT. *NM

2 of 2 complaints, reproduced as filed.

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 4, 2002. Source: NHTSA Office of Defects Investigation.