2002 Harley-Davidson 1200 Custom Sportster

Defect. ON CERTAIN MOTORCYCLES, THE MIRROR STEM COULD FRACTURE ALLOWING THE MIRROR TO FALL.

Risk. THIS CONDITION CAN OCCUR WITHOUT WARNING AND PRESENT AN UNREASONABLE RISK OF CRASH, INJURY, OR DEATH.

Remedy. DEALERS WILL REPLACE THE MIRRORS. OWNER NOTIFICATION BEGAN APRIL 17, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HARLEY-DAVIDSON AT 1-414-342-4680.

EXCESSIVE AND INFERIOR DESIGN OF THE HEADLIGHT BRACKET ON 2002 XL1200 SPORTSTER CAUSE THE INTERNAL BULB TO VIBRATE LOOSE AND GO OUT WHILE RIDING AT NIGHT NEARLY CAUSING A FATAL CRASH AS MULTIPLE VEHICLES PULLED OUT DIRECTLY IN FRONT OF ME BEFORE I REALIZED THAT I WAS NO LONGER VISIBLE TO OTHER VEHICLES. I TOOK IT TO THE DEALER AND THEY INFORMED ME THAT THE BRACKET WAS CRACKED. I ASKED ABOUT OTHER OPTIONS AS I FEEL THIS PART IS INADEQUATE AND THEY TOLD ME THAT HARLEY UPGRADED THE PART. THAT MEANS THAT HARLEY IS AWARE THAT THERE IS A PROBLEM WITH THIS PART. I FEEL THIS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE BEEN ADDRESSED BY HARLEY DAVIDISON. *TR

STOCK HEADLIGHT WAS FITTED WITH MANUFACTURER'S OPTIONAL HEADLIGHT TRIM RING. SHORTLY AFTER PURCHASE IN JUNE 2002. EXCESSIVE HEADLIGHT MOVEMENT/VIBRATION WAS NOTICED ON 6/10/2005. UPON CLOSER INSPECTION, I FOUND THE MOUNTING BRACKET ATTACHED TO THE HEADLIGHT BUCKET WAS CRACKED 9/10TH'S ACROSS. I RODE IT VERY GINGERLY TO THE DEALER,POINTED THIS OUT, AND LEFT THE BIKE THERE FOR REPAIRS. HAD THIS FAILED, ESPECIALLY DURING NIGHT RIDING, IT WOULD HAVE POSED AN UNREASONABLE RISK OF ACCIDENT. IT IS AWAITING A NEW PART. I WILL BE ASKING FOR THE ORIGINAL PART UPON PICKUP FROM DEALER.