Page 10 of 11 · complaints 451–500 of 529

2015 GMC Yukon complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Electrical System
Filed Apr 18, 2018TX

DEFECTIVE TAIL LIGHTS AND HEADLIGHTS.

Seat Belts
Filed Apr 11, 201857,626 milesVA

THE SHOULDER STRAPS ON THE 2 OUTBOARD 2ND ROW SEAT BELTS ARE FRAYED. I TOOK THE VEHICLE TO MY GMC DEALER TODAY AND HE INFORMED ME THAT SEAT BELTS ARE ONLY COVERED BY THE 36 MONTH/36000 MILE WARRANTY, I WAS SHOCKED TO HEAR THIS. MY VEHICLE HAS 57626 MILES ON IT. I BELIEVE THE DESIGN OF THE SEAT BELT IS FAULTY. WHAT IS OBVIOUSLY OCCURRING IS THE SEAT BELT BUCKLE IS RUBBING AGAINST AND THROUGH THE SHOULDER STRAP WHEN THE BELT IS IN THE RETRACTED POSITION. I AM CONCERNED ABOUT THE INTEGRITY OF THE BELTS, BUT I CONTEND THAT GMC SHOULD BE RESPONSIBLE TO CORRECT A FAULTY DESIGN. I HIGHLY DOUBT THIS CONDITION IS UNIQUE TO MY VEHICLE. I HAVE ATTACHED 2 PHOTOS OF THE PASSENGER SIDE BELT. THE BELT ON THE DRIVER'S SIDE HAS THE IDENTICAL CONDITION. THANK YOU.

Exterior Lighting
Filed Apr 9, 201865,000 milesTX

DRIVER SIDE BRAKE LIGHTS (ENTIRE LIGHT ASSEMBLY) NO LONGER WORK.

Electrical System
Filed Apr 4, 201832,000 milesCO

THERE SEEMS TO BE A PROBLEM WITH THE TAIL LIGHT ASSEMBLIES ON THE YUKON PRODUCT. THE TAIL LIGHT WILL STOP WORKING AND IT WILL NOT GIVE A WARNING THAT IT HAS GONE OUT. THE ASSEMBLY IS $600 TO REPLACE AND WE HAVE HAD TO REPLACE BOTH. I AM WORRIED THAT THEY WILL FAIL AGAIN AND I WILL BE FORCED TO REPLACE THEM AGAIN. I HAVE BEEN WATCHING OTHER VEHICLES LIKE MINE AND HAVE NOTICED THAT OTHER VEHICLES SUFFER THE SAME PROBLEM. IN SMALL TALK WITH THE DEALER, THE SERVICE ADVISORS ACKNOWLEDGED THAT IT IS A PROBLEM AND EVEN MENTIONED ANOTHER MODEL THAT HAD LIGHTS THAT WERE EVEN MORE EXPENSIVE.

Steering
Filed Apr 3, 201871,408 milesCA

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED TO MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JOHN L SULLIVAN CHEVROLET, 350 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE IT WAS DIAGNOSED THAT THE EPS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 8-4054084140. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 71,408.

Exterior Lighting
Filed Mar 10, 201850,000 milesCA

THE BRAKE LIGHTS ON MY 2015 ARE DEFECTIVE. THE DRIVER SIDE LIGHT WENT OUT ABOUT NINE MONTHS AGO AND NOW THE PASSENGER SIDE LIGHT IS OUT. OUR LOCAL DEALERSHIP WANTS $800 APIECE FOR THESE LED LIGHTS THAT SHOULD LAST MANY, MANY YEARS. A QUICK INTERNET SEARCH REVEALS THAT 1) THE PROBLEM IS WIDESPREAD AND 2) GM WON'T ACKNOWLEDGE IT. WORKING BRAKE LIGHTS ARE A MATTER OF SAFETY, AND THE FACT THAT GM PRODUCES THESE LIGHTS AS CHEAPLY AS POSSIBLE AND THEN CHARGES AN ARM AND A LEG AFTER THE PARTS FAIL EARLY IN THEIR LIFETIME IS SUSPECT TO SAY THE LEAST.

Exterior Lighting
Filed Mar 8, 201850,000 milesTX

WIRING ON THE BRAKE LIGHTS IS FAULTY CAUSING THE LIGHT TO WORK ON AND OFF. WHILE DRIVING YOU DON'T KNOW IF YOUR BRAKE LIGHTS ARE WORKING BECAUSE THEY COME ON AND OFF AT TIMES

Steering
Filed Feb 13, 201899,500 milesTN

TL* THE CONTACT OWNS A 2015 GMC YUKON. THE CONTACT STATED THAT THE POWER STEERING FAILED AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,500. THE VIN WAS NOT PROVIDED.

Service Brakes
Filed Jan 26, 201840,500 milesCA

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL STIFFENED AND THE VEHICLE DID NOT STOP WHEN THE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO KEYES WOODLAND HILLS BUICK GMC (6133 TOPANGA CANYON BLVD, WOODLAND HILLS, CA 91367) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND DAMAGED THE ENTIRE BRAKING SYSTEM. THE TECHNICIAN REPLACED THE VACUUM PUMP AND THE ENTIRE BRAKING SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 40,500.

Steering
Filed Jan 25, 201860,000 milesOR

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE CONTACT HAD TO APPLY FORCE IN ORDER TO STEER THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER (KENDELL FORD, 344 GOODPASTURE ISLAND RD, EUGENE, OR 97401, (855) 981-5490), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V714000 (STEERING) AS A POSSIBLE SOLUTION. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 60,000.

Exterior Lighting
Filed Jan 5, 201870,000 milesVA

2015 YUKON XL PASSENGER SIDE BRAKE LIGHTS DON'T WORK

Service Brakes
Filed Dec 13, 201742,000 milesFL

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE AT A DRIVE THRU WITH THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, THE BRAKES FAILED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STARLING CHEVROLET BUICK GMC (1001 E IRLO BRONSON MEMORIAL HWY, ST CLOUD, FL 34769, PHONE: (407) 892-5144), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE FAILURE HAD TO BE DUPLICATED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Nov 22, 2017MS

THE PASSENGER SIDE HEADLIGHT ASSEMBLY WAS WORKING AND NOW AFTER HAVING THE TRUCK SINCE APRIL THE RUNNING LIGHT HAS GONE OUT COMPLETELY. IT WAS ALREADY HARD SEEING THE ROAD AHEAD WITH THE LIGHTS WORKING BECAUSE ALL OF THEM ARE SO DIM BUT NOW IT IS EVEN WORSE. THE ENTIRE HEADLIGHT HAS TO BE REPLACED BECAUSE OF MOISTURE INSIDE THE SO CALLED SEALED ASSEMBLY. I TOOK THE TRUCK TO THE DEALERSHIP ONLY TO FIND OUT THAT IT WILL COST ME $1200 PLUS DOLLARS FOR THE LIGHT AND LABOR THIS IS REALLY RIDICULOUS. I HAVE READ ON MANY DIFFERENT GMC FORUMS THAT THIS IS AN ALL AROUND STATE TO STATE PROBLEM THAT I THINK GMC SHOULD ADDRESS NOT ONLY BECAUSE OF THE COST BUT BECAUSE OF THE SAFETY ISSUES THAT THIS POSES. PLEASE DO SOMETHING ABOUT THIS PROBLEM.

Steering
Filed Nov 1, 201730,000 milesTX

STEERING WHEEL POPS WHEN TURNING STEERING WHEEL. 100'S OF COMPLAINTS ON THIS ISSUE. GMC ISSUES TSB TO ADDRESS THIS ISSUE BUT THEY WILL NOT COVER THE COST FOR THE REPAIR. IT'S A DEFECT IN THE STEERING COLUMN AND A SAFETY ISSUE THAT NEEDS TO BE REPAIRED FOR FREE

Structure › Body
Filed Oct 13, 201752,000 milesMI

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING AT UNKNOWN SPEEDS, THE EXTERIOR WINDOW TRIM WAS FALLING OFF. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAFONTAINE CADILLAC BUICK GMC, 4000 W HIGHLAND RD, HIGHLAND, MI 48357) WHERE IT WAS DIAGNOSED THAT THE VEHICLE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000.

Unknown or Other
Filed Sep 20, 201765,000 milesTX

AIR CONDITIONER CONDENSER WENT OUT AND IT COST $944.00 ON A VEHICLE THAT IS ONLY 3 YEARS OLD AND HAS ONLY 65000 MILES ON IT.

Unknown or Other
Filed Sep 13, 201754,000 milesGA

GM KNOWS THEY HAVE BAD AIR CONDITIONER CONDENSER IN 2015-2016 MODELS. YET STILL NO RECALL DONE. MANY COMPLAINTS AND NOTHING BEING DONE ABOUT IT. NEW VEHICLES AND VEHICLES JUST OUT OF WARRANTY. THIS IS THERE PROBLEM, SO MUCH PARTS ARE ON CONTINOUS BACKORDER. THESE ARE $50,00.00 VEHICLES AND I SHOULD NOT BE STUCK WITH THIS. I AM CONTACTING THE BETTER BUSINESS BUREAU AND HAVING THE OTHER 6 CASES I KNOW OF AS WELL

Structure › Body
Filed Sep 3, 201760,000 milesTN

VEHICLE VIBRATES DURING DRIVING SPEEDS ABOVE 35 MPH. HAD TIRED ROTATED AND BALANCED, STILL VIBRATED, REPLACED TIRES AND RECEIVED 4 WHEEL ALIGNMENT, STILL SHAKES BAD. WHEN TRAVELING AT SPEEDS ABOVE 35, SEATS STARTS TO SHAKE AS IF YOU ARE TRAVELING OVER A BAD BUMPY ROAD. THIS OCCURS BOTH ON CITY STREETS AND HIGHWAYS.

Unknown or Other
Filed Aug 23, 201742,000 milesIN

AIR CONDITIONER CONDENSER GAVE OUT IN THE HEAT OF THE SUMMER ON A YUKON DENALI WITH 42,000 MILES. I HAVE HAD NO AIR CONDITIONING IN 90 PLUS DEGREE HEAT

Service Brakes
Filed Aug 14, 2017WA

HAD 30,000 MILES AND MY STEERING COLUM WAS MAKING POPPING NOISE. THE DEALERSHIP TRIED TO JUST REPAIR THE BEARINGS BUT IT ONLY WORKED FOR 2 WEEKS. THEY HAD TO REPLACE THE WHOLE STEERING COLUM. BRAKES ARE SQUEAKING FOR NO REASON HAD LES SCHWANN CHECK THEM AND STILL CAN'T FIGURE IT OUT. MY A/C NOW QUIT WORKING. STRUTS IN HATCH ALSO HAD TO BE REPLACED AND PASSENGER WINDOW MOLDING IS COMING OFF.

Engine
Filed Aug 11, 201764,407 milesTN

2015 GMC YUKON - REPLACED THE BAD CONDENSER! VERY COSTLY, PART WAS ON BACKORDER FOR 2 MONTHS SO OBVIOUSLY THERE ARE A LARGE AMOUNT OF OTHERS HAVING THE SAME ISSUES. THIS IS CONSIDERED SAFETY ISSUES DUE TO THE HEAT IN THE SOUTH AND WE PAID $65,000 FOR A VEHICLE WHICH 2 YEARS LATER NOW HAS A BAD CONDENSER - AN ADDITIONAL $1,000. I'M DONE WITH GMC. I FEEL LIKE WE HAVE BEEN TREATED POORLY AND THIS PART SHOULD BE RECALLED IMMEDIATELY. YOU ARE A BILLION DOLLAR INDUSTRY, IF YOU WANT TO KEEP PEOPLE COMING BACK YOU MAKE IT RIGHT WITH YOUR CUSTOMERS. I WANT TO BE REIMBURSED FOR MY ENTIRE BILL I'M ABOUT TO PAY. I AM SO DISAPPOINTED, I HAVE ALWAYS ALWAYS BEEN A GMC/CHEVROLET PERSON BUT THIS HAS TRULY MADE ME SICK TO KNOW THAT MY FAMILY FORKED OUT $1,000 FOR YOUR MISTAKE! COME ON IT'S A $65,000 VEHICLE...VERY VERY VERY ANGRY. PLEASE FEEL FREE TO CONTACT ME REGARDING OUR BILL AND HOW YOU WILL ATTEMPT TO PROVIDE AMAZING CUSTOMER SERVICE TO MAKE THIS RIGHT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting
Filed Aug 10, 2017FL

WATER/CONDENSATION IN HEADLAMP, NO INDICATION OF CRACKS, TURN SIGNAL AND PORTION OF HEADLIGHT IS NOW MALFUNCTIONING. THIS IS A CONSTANT PROBLEM.

Unknown or Other
Filed Jul 30, 2017NJ

A/C CONDENSER LEAKING

Unknown or Other
Filed Jul 18, 201727,577 milesWA

THE AIR CONDITIONER CONDENSER FAILED. THE PART IS ON BACKORDER AND I HAVE NO AIR CONDITIONING FOR AN UNDETERMINED AMOUNT OF TIME. NO ETA ON THE PART AND THEY WILL REPLACE THE PART WITH THE SAME FAULTY MODEL. NO LOANER CAR, NO AIRCONDITIONING.

Unknown or Other
Filed Jul 13, 201766,000 milesIL

THE AIR CONDITIONER CONDENSER FAILED 1ST WEEK OF JUNE 2017 AND THE PART IS NOT AVAILABLE ANY WHERE IN THE COUNTRY. THE VEHICLE IS DANGEROUS TO DRIVE WHEN IT RAINS BECAUSE THE WINDOWS FOG OVER AND ARE UNABLE TO CLEAR WITH AIR SYSTEM,

Unknown or Other
Filed Jul 6, 2017SC

AC QUIT WORKING & DEALER SAID IT'S A BAD CONDENSER, WHICH PART IS UNAVAILABLE DUE TO NATIONAL BACK ORDER. CAN'T TELL ME WHEN THEY CAN GET PART TO FIX. OBVIOUSLY THIS IS A MAJOR DEFECT ON GM BEHALF & THEY'RE DOING NOTHING ABOUT IT. NOT EVEN A RECALL!

Exterior Lighting
Filed Jun 23, 201752,000 milesFL

I HAVE A 2015 GMC YUKON WITH CONDENSATION IN THE RIGHT AND LEFT FRONT HEADLIGHT ASSEMBLIES. MY TURN INDICATOR STOPPED WORKING WHICH USUALLY INDICATES A BURNED OUT BULB. I DID NOT NOTICE THE CONDENSATION AND I TOOK MY YUKON TO THE DEALERSHIP FOR WHAT I THOUGHT WAS GOING TO BE A SIMPLE BULB REPLACEMENT. THE HEADLIGHT ASSEMBLIES ARE COMPLETELY SEALED WHICH REQUIRES THE REPLACEMENT OF THE COMPLETE LAMP ASSEMBLY IF A BULB FILAMENT BURNS OUT. THE DEALERSHIP POINTED OUT THE CONDENSATION AND TOLD ME THE BULB MALFUNCTION IS LIKELY CAUSED BY THE CONDENSATION. SINCE MY VISIT TO THE DEALERSHIP YESTERDAY, THE TURN INDICATOR HAS WORKED INTERMITTENTLY. A CALL BACK TO THE DEALERSHIP WITH THE UPDATE AND THE RESPONSE WAS THAT THE CONDENSATION LIKELY CAUSED CORROSION AND STILL NEEDED TO BE REPLACED. THEY ADVISED ME THE OTHER HEADLIGHT AND SIGNAL INDICATOR WERE LIKELY TO MALFUNCTION AS WELL. IT IS OBVIOUSLY AN ONGOING ISSUE SINCE GM ISSUED A TECHNICAL SERVICE BULLETIN AROUND MAY 2014 AND UPDATED IT IN MARCH 2016 TO INCLUDE 2016 AND 2017 MODELS. THE CONDENSATION COVERS THE ENTIRE LENS. THIS IS OBVIOUSLY AN ISSUE AT NIGHT WHEN USING THE HEADLIGHTS. THE HEADLIGHT ASSEMBLY IS NON SERVICEABLE - ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED FOR NON-WORKING BULB AT A HUGE COST $1200/SIDE). GMS TECHNICAL SERVICE BULLETIN NOTES THAT IF CERTAIN CONDITIONS ARE NOTED (SUCH AS IN MY CASE), THE REPLACEMENT OF THE LAMP ASSEMBLY MAY NOT CORRECT THIS CONDITION.

Structure › Body
Filed May 31, 201744,000 milesOK

THE EXTERIOR DOORS ON THE DRIVER SIDE MADE NOISE WHILE IN MOTION AND WE DISCOVERED THE DOOR JAMS HAD BECOME LOOSE OR DETACHED IN SPOTS. THIS IS BOTH DRIVER SIDE DOORS OF A 4-DOOR VEHICLE. WE TOOK IT TO THE DEALER AND THEIR INVOICE IS QUOTED AS FOLLOWS "INSTALL LEFT FR APPLIQUE. REPLACED THE LEFT FRONT AND LEFT REAR APPLIQUE". THE TOTAL COST WAS $164.23. I AM FURIOUS THIS WASN'T UNDER WARRANTY OR A RECALL. THIS IS A 2 YEAR OLD $60,000 VEHICLE AND I'M UPSET WE HAD TO PAY TO REPLACE THESE PARTS. I HAVE CONTACTED GMC WHO NOTED AND RECOMMENDED I CONTACT NHTA, WHICH IS THE PURPOSE OF THIS COMPLAINT. THE DEALER TOLD US THEY HAVE REPLACE MANY OF THESE AND IT'S NOT A RECALL ITEM, BUT IT SHOULD BE. THUS, PLEASE NOTE AND INVESTIGATE THIS FURTHER FOR POSSIBLE RECALL AND REIMBURSEMENT. THANK YOU.

Unknown or Other
Filed May 26, 201758,600 milesTX

MY A/C STARTED BLOWING HOT AIR A FEW WEEKS AGO. I TOOK IT IN TO MY GMC SERVICE DEPARTMENT, AND THEY ADVISED ME IT WAS THE CONDENSER THAT NEEDS TO BE REPLACED, HOWEVER THAT PART IS ON BACK ORDER INDEFINITELY. I HAVE SINCE SPOKE WITH SEVERAL PEOPLE WITH VEHICLES LIKE MINE WHO HAVE ALSO HAD THIS SAME RESULT WITH THEIR A/C CONDENSER. I WOULD LIKE THIS MATTER REVIEWED AS AN OFFICIAL RECALL.

Unknown or Other
Filed May 17, 2017WA

AC IS NOT WORKING. ONLY HOT AIR BLOWS OUT. DEALER IS TELLING US THAT THE COMPRESSOR IS OUT AND IS COMMONLY OUT FOR GM PRODUCTS FROM THIS YEAR. THE PART IS BACK ORDERED WITH NO DATE AVAILABLE THAT IT WILL BE AVAILABLE. APPARENTLY IT IS BEING REDESIGNED. WE HAVE BEEN TOLD IT MAY BE MONTHS. SUMMER HEAT IS COMING AS EARLY AS THIS WEEK. WITH 4 CHILDREN, I FIND IT UNSAFE TO HAVE SUCH A HOT CAR. 17 PEOPLE AT OUR DEALER ALONE ARE WAITING FOR THE SAME PART. PLEASE GET GM TO FIX THE ISSUE.

Unknown or Other
Filed Apr 28, 201750,000 milesIL

THE A C COMPRESSOR LEAKS ALLOWOWING FREON INTO THE AIR AND THE CAB WERE THE DRIVER AND OCCUPANTS BREATHE IT.

Exterior Lighting › Brake Lights
Filed Apr 17, 201740,600 milesTX

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING 60 MPH, THE EXTERIOR DOOR APPLIQUE COVERS RATTLED VIOLENTLY. THE CONTACT WAS INFORMED TO CONTACT THE MANUFACTURER TO REPORT A NON-SAFETY RELATED DEFECT. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT FAILED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,600.

Power Train
Filed Mar 15, 201735,000 milesFL

VEHICLE DRIVE TRAIN OPERATES ERRATICALLY IN VARIOUS OPERATING SITUATIONS AND HAS EXTENSIVE VIBRATIONS BETWEEN 25-40MPH; VIBRATIONS ARE WORSE IN CERTAIN GEARS. SIGNIFICANT LUNGEING AND JERKING ON SHIFTING GEARS ON ACCELERATION PARTICULARLY WHEN NOT ACCELERATING INTENSELY. MOST CONCERNING: WHEN DECELERATING AFTER RUNNING AT HIGHWAY SPEEDS AND DOWNSHIFTING (I.E. EXIT RAMPS, HIGHWAY SERVICE/REST AREAS), VEHICLE ACCELERATES (AFTER DOWNSHIFTING) AND REQUIRES EXTENSIVE BRAKE PRESSURE TO SLOW AND CONTROL. TAKEN IN FOR SERVICE 3X AT 3 DIFFERENT GMC DEALERS. TRANSMISSION HAS BEEN REPROGRAMMED 2X. 3RD DEALER PROVIDED GMC TECHNICAL SERVICE BULLETIN "#99-04-20-002I: INFORMATION ON DRIVE TRAIN CLUNK NOISE - (NOV 18, 2014)" AND TOLD IT'S 'NORMAL OPERATION' AND IS DUE TO DRIVETRAIN 'LASH' (AKA GEAR SLOP OR PLAY). PAID $150 TO BE TOLD "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME". SIMPLY FIND THIS HARD TO BELIEVE AS THE OPERATIONS AS DESCRIBED ARE READILY APPARENT. IN ALL SERIOUSNESS: (1) THE SUDDEN JERKING/SLAMMING OF GEARS ON ACCELERATION HAS BEEN NOTICE BY SEVERAL PASSENGERS NOT JUST MYSELF, (2) THE ACCELERATION ON DOWNSHIFTING IS A HUGE LIABILITY AS THE INCREASED POSSIBILITY OF REAR END COLLISION IS SIGNIFICANT AND (3) NO WAY IS IT 'NORMAL' OPERATION.

Exterior Lighting
Filed Mar 13, 201735,510 milesCO

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE LIGHTS FAILED TO ILLUMINATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER DIAGNOSED THAT THE TAIL ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,510.

Tires
Filed Jan 12, 2017TX

2015 GMC YUKON. CONSUMER WRITES IN REGARDS TO BAD TIRE VIBRATION WHEN DRIVING AT CERTAIN SPEEDS. *LD THE CONSUMER STATED THE TIRES ON HIS SUV DO NOT QUALIFY UNDER THE RECALL, BECAUSE OF THE YEAR THEY WERE MANUFACTURED. *JB

Structure › Body
Filed Jan 11, 20171,300 milesNC

THE VEHICLE HAS LEAKED WATER IN THE SEAMS OF THE BACK DRIVER SIDE SINCE THE INITIAL PURCHASE. IT HAS BEEN REPAIRED NINE TIMES BY TWO DIFFERENT DEALERSHIPS AND IT STILL LEAKS. THE VEHICLE NOW CONTAINS A HIGH MOISTURE READING AND WAS TESTED BY A MOLD SPECIALIST AND DETERMINED TO HAVE MOLD. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP.

Tires › Tread/Belt
Filed Dec 6, 201638,000 milesFL

TL* THE CONTACT OWNS A 2015 GMC YUKON EQUIPPED WITH CONTINENTAL CROSSCONTACT LX20 TIRES, SIZE: P275/55R20 111S. AFTER THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES), THE CONTACT INSPECTED THE TIRES AND FOUND EXCESSIVE TREAD WEAR, VIBRATIONS, AND NOISE FROM ONE OF THE TIRES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16T016000 (TIRES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 38,000.

Unknown or Other
Filed Nov 28, 201614,500 milesIL

WINDOW APPLIQUS ON BOTH SIDES OF VEHICLE BECAME LOOSE AND WERE FLAPPING WHILE DRIVING. THIS WAS CONCURRENT WITH A VERY NOISY CABIN, LIKENED TO THE SOUND OF A WINDOW BEING OPEN WHILE TRAVELING AT HIGHWAY SPEEDS. THESE APPLIQUES WERE PREVIOUSLY REPLACED BY DEALER AFTER INCIDENTALLY BEING FOUND LOOSE. THE NOISY ENVIRONMENT IN CABIN IS VERY LOUD AND DISTRACTING, CAUSING DRIVER AND PASSENGERS TO GET HEADACHES AND CAUSING DRIVER TO BECOME DISTRACTED. *TR

Service Brakes
Filed Oct 28, 201635,000 milesTN

TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE FAILED TO STOP. THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BRAKE FAILURE WAS DUPLICATED AND DIAGNOSED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

Steering
Filed Sep 24, 201640,000 milesNY

HELLO.. THERE IS A CLICKING NOICE COMING OUT IT THE STEERING WHEEL. AS WELL AS VIBRATION . IT SEEN THAT THE TRANSFER OF IT FROM THE FRONT END. THE HOLE STEERING WHEEL SHAKES.

Power Train
Filed Aug 30, 2016MA

TRANSMISSION HAS BEEN CLUNKY AND JERKY FROM FROM PURCHASE. THE VEHICLE VIBRATES BETWEEN 30 - 35 MILES PER HOUR WHEN SHIFTING. THE VEHICLE LURCHES FORWARD WHEN ACCELERATING AS IF IT HAS DIFFICULTY DOWN-SHIFTING. THE PROBLEM IS PRESENT FROM SIMPLY BACKING UP OUT OF THE DRIVEWAY, MODEST SPEEDS ON CITY STREETS, OR ON THE HIGHWAY. WHEN BROUGHT BACK TO THE DEALER, THEY CLAIMED IT WAS A SOFTWARE ISSUE AND "REFRESHED" THE SOFTWARE. THE PROBLEM HAS NOT GONE AWAY AND DID NOT IMPROVE BY THIS SOFTWARE CORRECTION. MY INTERNET RESEARCH INDICATES THAT THIS IS A COMMON PROBLEM WITH THE NEW 8-SPEED TRANSMISSION FOR THE 2015 YUKON DENALI AND CADILLAC ESCALADE.

Steering
Filed Aug 29, 201628,000 milesNY

VEHICLE STEERING SHAFT CLICKS AND POPS WHEN WHEEL IS TURNED, AS IF STEERING SHAFT IS BINDING. HAPTIC FEEDBACK IS FELT IN THE STEERING WHEEL DURING EACH INSTANCE OF A CLICK OR POP. DEALERSHIP REPLACED STEERING SHAFT BEARING, RETAINER SPRING, AND SEAT AND PROBLEM HAS RETURNED. ONLINE FORUMS HAVE SHOWN NUMEROUS OTHER GM OWNERS EXPERIENCING THE SAME PROBLEM. SOME HAVE REPORTED STEERING WHEEL LOCATION SENSOR IS CATCHING. OTHERS HAVE REPORTED ENTIRE STEERING SHAFT MUST BE REPLACED AND CLAIM IT IS ON NATIONAL BACK ORDER. THIS IS NOT ONLY A NUISANCE, BUT CREATES CONSTERNATION OVER SAFETY OF STEERING. ISSUE SHOULD BE INVESTIGATED FOR POSSIBLE SAFETY RECALL.

Electrical System
Filed Aug 15, 20163,900 milesGA

OUR 2015 YUKON XL DENALI HAS BEEN IN FOR REPAIR SERVICE FOR 41 DAYS SINCE PURCHASED NEW 3/23/15. THE CAR HAS STALLED WHILE IN MOTION WITH MY WIFE AND THREE DAUGHTERS IN THE VEHICLE TWICE AND BEEN UNRESPONSIVE TO THROTTLE INPUT 3 ADDITIONAL TIMES. THE STALL OCCURRED ONCE WHILE TURNING LEFT ACROSS TRAFFIC AND ANOTHER TIME WHILE TURNING RIGHT AND MERGING WITH TRAFFIC! THE PROBLEM IS INTERMITTENT AND GMC HAS NEVER BEEN ABLE TO REPLICATE IT. THEY HAVE GIVEN US THE SHOULDER SHRUG, "I DON'T KNOW WHAT TO TELL YOU, WE CAN'T REPLICATE IT" LINE, SO HERE ARE YOUR KEYS. NO WARNING INDICATORS, NO SIGNS IT MAY HAPPEN, AND NO WAY TO PULL UP THE ISSUE WITH THEIR DIAGNOSTICS...HUGE SAFETY CONCERN AND EACH TIME THEY HAVE HANDED US THE KEYS BACK AFTER 7 DAYS (THEIR STANDARD ALLOTTED TIME TO HAVE A LOANER OUT) WITHOUT ANY PROACTIVE ESCALATION TO FIND ROOT CAUSE OR CONCERN FOR MY FAMILY'S SAFETY. THE LAST TIME WE TOOK IT IN, THEY HAD IT FOR 8 DAYS AND COULD NOT REPLICATE THE ISSUE. WE SIGNED OUR SERVICE PAPERWORK AND I ESCALATED TO THE SERVICE MANAGER BEFORE LEAVING. AFTER TELLING HIM WE WOULD BE PURSUING BUYBACK, HE MIRACULOUSLY HAD AN IDEA IT MAY BE RELATED TO A WIRING HARNESS ISSUE. THIS WAS BASED OFF HIS EXPERIENCE WITH A SIERRA PICKUP (5.3L, NOT OUR 6.2L) THAT HAD SIMILAR BEHAVIOR. WE LEFT THE VEHICLE AND, WOULDN'T YOU KNOW IT, THEY REPLACED A WIRE AND "HAVE REASONABLE CONFIDENCE" IT RESOLVED THE ISSUE. TWO WEEKS LATER, IT'S BACK IN THE SHOP FOR KEY FOB NOT DETECTED (AFTER ALREADY DRIVING). T

Power Train
Filed Aug 1, 20162,000 milesNH

WHEN APPROACHING A TOLL BOOTH ON THE MASS TURNPIKE,WITH SEVERAL LANES MERGING, WITH THE VEHICLE ALMOST STOPPED,IT DOWNSHIFTED TO 1ST GEAR AND IN THE PROCESS LURCHED FORWARD EXTREMELY VIOLENTLY TO THE POINT I ALMOST CRASHED INTO THE CAR MERGING IN FRONT OF ME-PROBABLY STOPPED SHORT BY SIX INCHES OR LESS !!!

Fuel/Propulsion System
Filed Jul 28, 201660,000 milesLA

JULY 26, 2016 WE WERE IN LAS VEGAS TRAVELING ON THE STRIP AND OUR VEHICLE LOSS POWER AND DIED, IT STARTED UP AFTER A FEW MINUTES. A CODE WAS SET FOR FUEL PUMP PRESSURE, THEN TODAY WE WERE IN MARNA AZ, AND OUR VEHICLE DIED WHILE DRIVING IN TOWN. A POLICEMAN FOLLOWED US TO FIND OUT WHAT WAS WRONG AND WE TOLD HIM. TO OUR SURPRISE HE HAS BEEN HAVING THE SAME ISSUE WITH HIS 2015 TAHOE. HE BROUGHT HIS VEHICLE TO DEALERSHIP AND THEY TOLD HIM IT HERE WAS A PROBLEM WITH THE FUEL PUMP WHEN THE TEMP IS TOO HOT.

Structure › Body
Filed Jul 19, 2016500 milesAL

OUR VEHICLE HAS A SIGNIFICANT VIBRATION IN V4 MODE WHEN TRAVELING BETWEEN 45-65 MPH AND ABOVE. THE VIBRATION IS ALSO ACCOMPANIED BY INCREASED CABIN PRESSURE. THESE ISSUES ARE CAUSING HEADACHES, NAUSEA, DIZZINESS, AND ARE FURTHER EXACERBATING MY WIFE'S MULTIPLE SCLEROSIS. WE ALSO HAVE A POPPING SOUND COMING FROM THE REAR OF THE VEHICLE'S SUSPENSION WHEN TURNING THAT MAKES US FEEL UNSAFE. THE VIBRATION STARTED RIGHT AFTER WE TOOK DELIVERY OF THE CAR AND HAS ONLY GOTTEN WORSE. WE BOUGHT THE CAR IN APRIL 2015 AND THE ISSUE CONTINUES UNFIXED TO THIS DAY. THE POPPING NOISE STARTED ABOUT 3-4 WEEKS AGO AND IT SOUNDS LIKE A SUSPENSION COMPONENT. OUR AC RECIRCULATING FEATURE ALSO DOES NOT WORK AND IT ALLOWS HARMFUL EXHAUST SMOKE IN.

Engine
Filed Jun 29, 201626,000 milesVT

I AM WRITING TO NOTIFY YOU ABOUT A PROBLEM WITH THE TRANSMISSION IN 2015 GMC YUKON XL. GM IS AWARE OF A PROBLEM. THEY ISSUED AN INTERNAL NOTICE TO DEALERS IN FEBRUARY 2016. HOWEVER, THEY HAVE NOT NOTIFIED TO OWNERS IN THE FORM OF A RECALL. ON SEVERAL OCCASIONS, MY VEHICLE JUMPED FORWARD, WHILE DRIVING IN THE CITY, WHEN IT WAS STOPPED, IN DRIVE, WITH BRAKE ENGAGED. I REPORTED TRANSMISSION PROBLEMS TO MY LOCAL DEALER BUT THEY REPEATEDLY IGNORED MY CONCERNS. THEY KEPT GIVING EXCUSES THAT DIDN'T MAKE SENSE. I FINALLY PRESSED ON, REFUSED TO TAKE MY VEHICLE BACK AND REPORTED THE PROBLEM TO SEVERAL EXECUTIVES. THE PROBLEM WAS FINALLY DIAGNOSED UNDER DIFFERENT CONDITIONS AS STATED IN THE FIRST INTERNAL DOCUMENT IN MARCH 2016. THERE WAS A PROBLEM WITH THE TRANSMISSION. THEY FINALLY REPLACED THE TRANSMISSION FOR "ONE THAT DIDN'T HAVE A PROBLEM". GM ADMITTED THERE ARE PROBLEMS WITH TRANSMISSIONS AND THE PROBLEM HAS BEEN CORRECTED IN NEWER VEHICLES. THEY HAVE YET TO ISSUE A NOTICE TO CURRENT OWNERS THAT THEIR VEHICLES ARE AT RISK. I OWNED A 2015 GMC YUKON XL BUT CHOSE TO SELL IT OVER SAFETY CONCERNS AND LACK OF APPROPRIATE RESPONSE FROM GM CORPORATE. WITH 2 YOUNG CHILDREN, I SPEND A LOT OF TIME AROUND SCHOOLS (LIKE MOST OWNERS OF LARGE GM VEHICLES). I COULD HAVE INJURED OR KILLED SOMEONE. I FEEL IT IS MY OBLIGATION TO BRING THIS SITUATION TO YOUR ATTENTION. IF YOU INTERVENE, YOU CAN HELP TO AVOID ANY INJURIES IN THE FUTURE. IT IS CLEAR THAT GM WILL NOT VOLUNTARILY PROTECT THE PUBLIC.

Seats
Filed Apr 23, 20169,000 milesCO

DRIVER'S SEAT WAS NOT HEATING ON THE BOTTOM CUSHION, ONLY THE BACK WAS HEATING UP. TOOK TO DEALERSHIP AND AFTER THE SECOND TIME COMPLAINING THEY FOUND A FAULT IN THE SENSOR AND REPLACED. THEN THE BACK OF THE SEAT QUIT HEATING. SAME PROBLEM - HEATING SENSOR KEPT SHORTING. VERY CONCERN ABOUT SHORTS AND FAULTY CIRCUITS. COMPLAINED TO GMC ON FACEBOOK AND GOT THE TYPICAL "SO SORRY" AND "WE'RE IN CONTACT WITH THE DEALER". I HAD TO COMPLAIN MULTIPLE TIMES SINCE DECEMBER 2015 ABOUT POOR HEATING BEFORE THEY WOULD LISTEN.

Visibility › Sun/Moon Roof Assembly
Filed Mar 3, 20169,000 milesCO

ON FEBRUARY 10, 2016, WE WERE DRIVING ON I-25 HEADED TO ARIZONA FOR A VACATION. AS WE WERE JUST ON THE OUTSKIRTS OF SANTA FE, NM, WE HEARD A LOUD EXPLOSION AND IT SOUNDED LIKE OUR ENTIRE CAR WAS BLOWING UP. WE WERE DRIVING AT 75 MPH AND THERE WERE NO OTHER CARS CLOSE TO US. WE STARTED HEARING GLASS BOUNCING AROUND ON THE SUNROOF CURTAIN AND REALIZED THAT IT WAS OUR SUNROOF THAT HAD EXPLODED. WE PULLED INTO THE FIRST EXIT IN SANTA FE AND CHECKED THE CAR AND THE GLASS APPEARED TO HAVE EXPLODED UPWARDS. WE DROVE TO THE NEXT GAS STATION AND PULLED OUT ALL THE LARGE PIECES AND VACUUMED UP WHAT WE COULD OF THE SMALL PIECES. NEEDLESS TO SAY, WE HAD TO END OUR VACATION AND WE TURNED AROUND AND DROVE HOME THE SAME DAY. ALL WE COULD HEAR ON THE WAY HOME WAS GLASS BOUNCING AROUND AND THE ROAD NOISE. WE CONTACTED GMC AND THEY SAID WE SHOULD CLAIM THROUGH OUR INSURANCE. EVENTUALLY, THEY RELENTED AND REPLACED THE SUNROOF. I HAVE DONE RESEARCH ON THE INTERNET AND IT APPEARS THAT THIS IS HAPPENING WITH MANY MAKES OF VEHICLES NOT JUST GMCS. IT APPEARS THERE ARE SOME SERIOUS ISSUES WITH SUNROOFS. IF PICTURES ARE NEEDED, WE TOOK SEVERAL AND I WOULD BE HAPPY TO PROVIDE. THANK YOU FOR ADDRESSING THE ISSUES WITH SUNROOFS. I NO LONGER FEEL SAFE IN THIS CAR AND THIS IS A VEHICLE THAT WE PURCHASED FOR ROAD TRIPS AS WE HAVE TWO OTHER VEHICLES WHICH ARE OUR EVERY DAY VEHICLES. IT WAS THE SCARIEST THING WE HAVE EVER EXPERIENCED. *TR

Visibility/Wiper
Filed Dec 29, 2015950 milesID

CRACK DEVELOPED AT EDGE OF WINDSHIELD AT DEICER STRIP. NO APPARRENT CAUSE SUCH AS ROCK DAMAGE. GMC WILL NOT COVER THIS REPAIR UNDER WARRANTY. MY WIFE'S 2015 SUBARU OUTBACK RECEIVED A WARRANTY EXTENSION NOTICE FOR THIS VERY DEFECT STATING THAT "DURING THE MFG PROCESS CERTAIN COMPOUNDS USED TO ADHERE THE DEICER TO THE WINDSHIELD CREATED A CONDITION WHERE THE GLASS BECAME MORE SUSCEPTIBLE TO CRACKING FOLLOWING A MINOR WOUND." I'M QUITE CERTAIN THIS DEFECT IS THE PROBLEM WITH MY YUKON. IS IT POSSIBLE THAT SUBARU AND GMC WINDSHIELDS ARE PROVIDED BY THE SAME SUB-CONTRACTOR?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 GMC Yukon → · Every Yukon year → · How the figures are calculated →