Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER SIDE OVER THE AIR BAG, AND ALONG THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
CRACKED DASHBOARD.
TAKATA RECALL -I FOUND NO RECORD OF RECALL BUT PASSENGER AIRBAG WARNING LIGHT IS ON AS WELL AS CRACKS ON THE DASHBOARD AROUND WHERE THE AIRBAGS WOULD DEPLOY. HEATED SEATS MALFUNCTION AND TURN ON AND ARE UNABLE TO BE TURNED OFF. FUEL TANK MILEAGE TO EMPTY UNRELIABLE. GAUGE CAN BE AT QUARTER TANK AND SAY 50 MILES TO EMPTY AND STALL DUE TO BEING OUT OF GAS. GAS GAUGE ISSUE CHANGES WHILE DRIVING...ON ROAD TRIPS THE GAS GAUGE WILL SUDDENLY CHANGE AND SAY THERE IS MORE GAS IN IT THAN THERE ACTUALLY IS. *TR
LARGE CRACKS IN THE DASHBOARD FORMED AROUND PASSENGER AIRBAG AS WELL AS ABOVE INSTRUMENT CLUSTER. LOSS OF DASHBOARD INTEGRITY IN THE EVENT OF AIRBAG DEPLOYMENT SEEMS HIGHLY PROBABLE.
DASHBOARD CRACKED SPONTANEOUSLY FROM TOP EDGE TO WINDOW EDGE OVER ODOMETER AND A SMALL CRACK AT PASSENGER AIRBAG.
DASH BOARD HAS CRACKED IN TWO PLACES AROUND THE AIR BAG ON THE PASSENGER SIDE. THE VEHICLE WAS STATIONARY WHEN THE CRACKS HAPPENED.
THE DASHBOARD CRACKED BY THE AIR BAG.
POWER LIFT GATE MALFUNCTION. THE POWER LIFT GATE STRUTS FAILED WHICH CAUSED THE LIFT GATE TO OPEN ONLY 1/3 OF THE WAY BEFORE CLOSING UNEXPECTEDLY. SOMETIME IT WOULD OPEN ALL THE AWAY, THE POWER ARM WOULD THEN DISENGAGE CAUSING IT TO UNEXPECTEDLY CLOSE. SOMETIME IT WOULD CLOSE AS "DEAD WEIGHT" WITH ENOUGH FORCE TO SERIOUSLY INJURE AN ADULT AND POSSIBLE KILL A CHILD OR PET. WHEN I TOOK MY VEHICLE TO THE DEALER, I WAS TOLD THE STRUTS NEEDED TO BE REPLACED. I HAVE HAD THIS VEHICLE FOR TWO YEARS. I PURCHASED IT AS CERTIFIED USED. I WAS CHARGED $415 FOR THE REPAIR. UNFAIR AS THIS VEHICLE IS ONLY FOUR YEARS OLD! FURTHER, I AUTHORIZED THE WORK AT APPROXIMATELY 4:45PM, MY VEHICLE WAS COMPLETE BY 5:30PM THE SAME DAY. I WAS CHARGED TWO HOURS LABOR AT $125 PER HOUR. HOW IS THAT FAIR? MY VEHICLE WAS STATIONARY WHEN THIS HAPPENED, REPEATEDLY. I LOOK FORWARD TO YOUR RESPONSE. OTHER THAN THIS, I LOVE MY GMC!!!!!
THE PLASTIC DASH ON MY YUKON IS CRACKING AROUND THE PASSENGER AIRBAG AND IN FRONT OF THE INSTRUMENT CLUSTER ON THE DRIVER'S SIDE. SEEMS LIKE IF THE PASSENGER AIRBAG WERE TO GO OFF THAT IT WOULD PROPEL PIECES OF THIS BROKEN PLASTIC DASH.
WHEN FILLING THE FUEL TANK WITH FUEL THE PUMP CONSTANTLY SHUTS OFF DUE TO PRESSURE IN THE FUEL TANK NOT BEING RELEASED. TOOK THIS IN TO THE GMC DEALERSHIP AND HAD THE FUEL TANK AND VARIOUS COMPONENT REPLACED UNDER WARRANTY. THE PROBLEM DID NOT GO AWAY. IT DOES NOT MATTER WHAT GAS STATION I FILL UP AT EITHER. IT CAN TAKE UP TO 20 MINUTES TO FILL UP THE FUEL TANK DUE TO THE PUMP CONSTANTLY SHUTTING OFF DUE TO THE PRESSURE IN THE FUEL TANK NOT BEING RELEASED. GM DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO FOR ME AT THIS POINT. THIS IS A MAJOR ISSUE WITH OTHER OWNERS AS WELL AND NEEDS TO BE FIXED AND ADDRESSED THROUGH A RECALL. *TR
LARGE CRACK IN DASH AT CORNER OF PASSENGER AIR BAG COVER APPEARED IN SEPT 2013. ANOTHER LARGE CRACK APPEARED OVER STEERING WHEEL COLUMN IN AUGUST 2014. I HAVE RESEARCHED AND FOUND THAT THIS IS AN INHERENT DEFECT IN SEVERAL GM MODELS SINCE AT LEAST 2007 AND THAT GM MAY OFFER TO PAY HALF OF THE REPLACEMENT FEE. I AM CONCERNED THAT, IF THE PASSENGER AIR BAG WERE TO DEPLOY, THE PLASTIC WOULD SHATTER AT THE CRACKED AREA AND ACT AS SHRAPNEL. *TR
NOTICED A CRACK ON DASH BY AIRBAG SYSTEM SHORTLY AFTER PURCHASE . WAS TOLD BY DEALERSHIP THAT I WOULD HAVE TO PAY ALMOST $1,000 TO REPAIR EVEN THOUGH VEHICLE WAS PURCHASED AS GM CERTIFIED. AS OF YESTERDAY, THE CRACK IS MUCH LARGER AND APPEARS TO BE SEPARATING AT CORNER OF AIRBAG ASSEMBLY AREA ON PASSENGER SIDE OF DASH. THIS HAS TO BE CONSIDERED A SAFETY CONCERN. PLEASE ADVISE. *TR
STARTING IN AUG 2012 I HAVE HAD TO REPLACE ALL FOUR DOOR HANDLES AND AS OF TODAY STARTED ON THE SECOND ROUND OF REPLACING THE DEFECTIVE DOOR HANDLES, THEY CONTINUE TO POP OUT WHEN YOU OPEN THE DOOR. I HAVE BEEN TOLD THERE IS NO SOLUTION FROM GMC ON THIS PROBLEM. WHEN YOU SPEND THAT KIND OF MONEY ON A VEHICLE THE DOOR HANDLES SHOULD NOT FAIL ALL OF THE TIME. WHEN THE VEHICLE IS OUT OF WARRANTY I WILL BE OUT BIG BUCKS EVERY TIME THIS HAPPENS AND THAT IS WRONG. I HAVE THE VEHICLE ONE YEAR AND THIS IS THE FIFTH SET OF DOOR HANDLES I AM HAVING REPLACED. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 GMC Yukon → · Every Yukon year → · How the figures are calculated →