Page 3 of 4 · complaints 101–150 of 158

2011 GMC Yukon complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Jul 26, 201778,000 milesNC

DASH IS CRACKED NEAR PASSENGER AIR BAG AND OBOVE INSTRUMENT CLUSTER. THIS DASH HAS ALREADY BEEN REPLACED ONE TIME BY GM FOR THE SAME PROBLEM.

Unknown or Other
Filed Jul 16, 2017102,000 milesOK

MY DASHBOARD IS CRACKED ON THE DRIVER SIDE. THIS HAPPENED RECENTLY, ALTHOUGH THERE IS EVIDENCE OF A REPAIR OF ANOTHER CRACK BY THE PASSENGER AIRBAG BEFORE I BOUGHT IT.

Air Bags
Filed Jul 11, 2017GA

CRACKED DASH ON MY 2011 YUKON. WHEN I PAID ALMOST $50,000 FOR A NEW VEHICLE I EXPECT IT TO LAST LONGER THAN 70,000 MILES BEFORE IT STARTS BREAKING. MY DASH IS CRACKING IN THE SAME PLACE AS THE REST OF THE WORLD. IT IS ONLY A MATTER OF TIME WHEN MY AIR BAG IS GOING TO EXPLODE BECAUSE OF THE DASH AND ONE OF MY CHILDREN WILL BE INJURED. IS THAT WHAT IT'S GOING TO TAKE?

Air Bags
Filed Jun 20, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (GUNN BUICK/GMC IN SELMA, TEXAS) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Unknown or Other
Filed Jun 12, 2017100,000 milesNC

THE DASHBOARD HAS CRACKED ALL OVER. FLAPS AND MAKES HORRIBLE SOUNDS WHEN DRIVING. VERY DISTRACTING AND UGLY.

Structure › Body
Filed May 25, 2017119,000 milesNC

I HAVE TWO CRACKS ON MY DASH ONE AT THE PASSENGER SIDE AIR BAG IT IS ABOUT ONE INCH LONG.THE OTHER CRACKS IS MUCH LONGER.IF IS ON THE DRIVERS SIDE NEAR THE AREA THAT IS HUMPED UP AT THE STEERING WHEEL. WHEN I BOUGHT THIS CAR THE CRACKS WERE VERY SMALL THE ONE NEAR THE STEERING WHEEL JUST KEEPS GETTING BIGGER!

Unknown or Other
Filed May 21, 2017AL

DASH CRACKING OVER INSTRUMENT PANEL AND OVER PASSENGER SIDE AIRBAG; CONCERNED OF THE SAFETY FOR PASSENGER GIVEN THE DEFECT OF THE DASH HOUSING THE PASSENGER AIRBAG

Air Bags
Filed May 12, 201742,000 milesLA

DASH SEVERELY CRACKING. HAS NOT BEEN INVOLVED IN ANY ACCIDENTS IT JUST STARTED ON IT'S OWN AND IS GRADUALLY GETTING WORSE. I NOTICE IT MORE AND MORE EVERY TIME I GET IN MY TRUCK. I NOTICED IT PROBABLY SOMETIME LAST YEAR. THERE IS ALSO A FACEBOOK GROUP WITH SO MANY OTHER PEOPLE THIS IS HAPPENING TOO. I THINK GMC IS USING CHEAP DEFECTIVE MATERIALS! HTTPS://M.FACEBOOK.COM/GROUPS/251892298253/

Air Bags
Filed Apr 28, 2017GA

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE DEALER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER CALLED GMC 3X AND LOCAL DEALER 2X- AIRBAGS NOT AVAILABLE WHEN CONSUMER FIRST CALLED ON 6/1/17*JB

Air Bags
Filed Apr 19, 201747,000 milesTN

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG AREA THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. UPDATED 06/02/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND OFFERED TO PAY HALF OF THE REPAIR COSTS. THE CONSUMER ACCEPTED. UPDATED 10/19/2017*JS

Unknown or Other
Filed Apr 4, 201784,000 milesTN

THE DASH ABOVE THE INSTRUMENT PANEL IS SEVERELY CRACKED AND WITHOUT ANY REASON. THERE IS ALSO ANOTHER CRACK IN THE CENTER AREA. IF AIR BAG DEPLOYED NOT SURE WHAT COULD HAPPEN. CAR HAS ALWAYS BEEN KEPT OUT OF EXTREME WEATHER IN A GARAGE. I HAVE OWNED OTHER GMC YUKONS AND HAVE NEVER HAD THIS PROBLEM BEFORE.

Air Bags
Filed Mar 28, 201780,214 milesCA

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. UPON STARTING THE VEHICLE, A SERVICE AIR BAG MESSAGE WAS DISPLAYED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,214.

Air Bags
Filed Feb 28, 2017TX

TAKATA RECALL

Air Bags
Filed Feb 27, 2017TN

CRACK IN DASHBOARD RUNNING FROM DRIVERS SIDE ALL THE WAY OVER TO THE PASSENGER AIR BAG. I FEEL LIKE THIS WOULD BE A DANGER IF THE PASSENGER AIR BAG WERE TO DEPLOY. I ALSO FEEL THAT THIS IS A FACTORY DEFECT. I WOULD APPRECIATE VERY MUCH IF YOU COULD HELP WITH THIS PROBLEM. THANK YOU [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Unknown or Other
Filed Feb 11, 201730,000 milesSC

DASHBOARD CRACKED 2 YEARS AFTER PURCHASED. REPLACED BY LOCAL DEALERSHIP THEN CRACKED AGAIN 2 YEARS LATER OUT OF WARRANTY. APPARENTLY THE IN STOCK REPLACEMENTS WERE OF THE SAME DEFECTIVE DESIGN AS ORIGINALS.

Air Bags
Filed Jan 30, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16B381000(AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17*JS

Structure
Filed Jan 5, 2017130,000 milesNJ

TL* THE CONTACT OWNS A 2011 GMC YUKON. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED TWO CRACKS IN THE DASHBOARD ON THE DRIVER SIDE BEHIND THE STEERING WHEEL. THE CRACKS EXPANDED OVER TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/22/2017*CT

Structure › Body
Filed Dec 19, 2016KY

I FIRST NOTICED A CRACK ON THE DASH IN FRONT ON THE DRIVERS SIDE. SINCE NOTICING THE FIRST CRACK, OTHER CRACKS HAVE DEVELOPED.

Unknown or Other
Filed Dec 1, 201656,600 milesNC

CRACK IN THE DASH OVER THE INSTRUMENT PANEL THAT JUST OCCURRED. VEHICLE IS GARAGE KEPT.

Wheels
Filed Nov 21, 201685,000 milesOH

1) DASHBOARD IS CRACKING ON THE DRIVERS SIDE. THE CRACK HAS PROGRESSED DIRECTLY OVER THE ARCHED AREA OF THE DASHBOARD OVER THE INSTRUMENT PANEL. THE CRACK HAS PROGRESSED TO THE POINT THAT THE DASHBOARD IS FLAPPING WHERE THE CRACK IS LOCATED. 2) TWO OF MY TIRES ARE LOSING AIR PRESSURE DUE TO CORROSION PROBLEMS WITH THE CHROME RIMS/WHEELS. ONE OF THE RIMS HAS A 2 INCH CRACK IN THE CHROME FINISH.

Air Bags
Filed Nov 17, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. WHILE ATTEMPTING TO TRADE IN THE VEHICLE AT A DEALER, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT WAS ALSO INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE TO REMEDY THE RECALL. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THE CONTACT WAS INFORMED THAT THERE WAS NO TIME LINE FOR THE REMEDY PARTS TO BE MADE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 15, 2016FL

2011 GMC YUKON. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG RECALL, DEALERSHIP REFUSES TO REPAIR MULTIPLE CRACKS IN DASHBOARD. *SMD

Air Bags
Filed Oct 12, 201645,000 milesFL

CRACKING DASH BOARD AROUND PASSENGER AIRBAG

Air Bags
Filed Oct 6, 201650,000 milesWI

THE DASHBOARD OF MY 2011 YUKON IS CRACKING IN MULTIPLE LOCATIONS, INCLUDING AROUND THE AIRBAG AREAS, CREATING A HAZARD IF THE AIRBAGS WERE TO EMPLOY.

Air Bags
Filed Sep 20, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/29/16*LJ

Structure › Body
Filed Sep 18, 2016TX

2 CRACKS IN THE DASHBOARD. ONE CRACK IS LEADING TO THE PASSENGER SIDE AIRBAG - CAUSING A SAFETY RISK.

Unknown or Other
Filed Aug 26, 2016110,000 milesWA

THERE ARE 3 CRACKS IN THE DASHBOARD OF MY 2011 GMC YUKON. ONE CRACK IS NEAR THE LEFT FRONT CORNER OF THE PASSENGER AIRBAG. TWO CRACKS ARE LOCATED NEAR THE FRONT RIGHT SIDE OF THE INSTRUMENT PANEL. I BELIEVE THIS IS A DEFECT IN THE MATERIALS AND THE GM SHOULD REPLACE THE DASHBOARD FREE OF CHARGE. VEHICLE WAS STATIONARY.

Unknown or Other
Filed Aug 24, 201662,000 milesCA

FOUND 2 CRACKS IN MY DASHBOARD...THIS IS NOT NORMAL WEAR AND TEAR. ONE CRACK ABOVE THE INSTRUMENT PANEL AND ONE CRACK NEAR THE PASSENGER AIRBAG. I AM VERY CONCERNED ABOUT ONE DEEP CRACK BY THE AIRBAG. IS THIS SAFE? WITH THE CONCERN OVER THE TAKATA AIR BAG ISSUES AND NO POSSIBLE WAY TO REMEDY THAT AT THIS TIME I AM WORRIED THAT THIS PRESENTS A SAFETY HAZARD TO MY FAMILY. CALLED GM AND THERE IS NOTHING THEY WILL DO UNLESS I WANT TO PURCHASE A NEW DASHBOARD??? HOW CAN THERE BE SO MANY COMPLAINTS WITH NO ACTION FROM GM?

Electrical System
Filed Aug 17, 201620,000 milesCA

I HAVE A 2011 GMC YUKON, I RECENTLY LEARNED FROM GMC THAT THEY HAVE A KNOWN ISSUE WITH THESE VEHICLES BY WHERE THEY SHUT OFF RANDOMLY WHEN AN RFID KEY TAG IN OR AROUND THE VEHICLE INTERRUPTS THE VEHICLES ELECTRONICS. OUR VEHICLE HAS TURNED ITSELF OFF ON MULTIPLE OCCASIONS WHICH HAS CREATED A HUGE SAFETY CONCERN FOR MY FAMILY DRIVING OUR YUKON. GMC DISCOVERED/REPORTED THIS ISSUE INTERNALLY IN JUNE OF 2015, AND OUR DEALERSHIP RELUCTANTLY PROVIDED ME WITH A COPY OF THE GMC BULLETIN (SEE ATTACHED). GM SAYS THEY CANNOT FIX THE ISSUE AND WILL NOT REPURCHASE OUR VEHICLE. GM SAYS IT IS NOT A SAFETY CONCERN BUT WILL NOT PUT THAT IN WRITING, THEIR EMPLOYEE HANDBOOK DOES NOT PERMIT THEM TO PUT MATTERS LIKE THIS IN WRITING AS IT CAN BE USED AGAINST THEM IN THE EVENT OF A CATASTROPHIC FAILURE. I'VE CONTACTED EVERY LEVEL WITHIN GM, UP TO THE EXECUTIVE OFFICE, IN AN ATTEMPT TO RESOLVE MY ISSUE AND THEY HAVE RUN ME IN CIRCLES AND DENIED THE KNOW PROBLEM IS A RISK TO THE SAFETY OF MY FAMILY. THIS MESSAGING WAS REPORTED DOWN FROM THE GM EXECUTIVE LIAISON, LAWANDA DEAN, FROM A MAN NAMED ROD (WILL NOT DISCLOSE HIS LAST NAME) WHO IS THE REGIONAL MANAGER OF GMC, OVER CALIFORNIA. I'D LIKE TO KNOW WHY THIS IS NOT A RECALLABLE ISSUE, WHY GM IS ALLOWED TO NOT FIX SUCH AN ISSUE AND IF THE NHTSA WILL ASSIST ME WITH THIS MATTER. HAD GMC TOLD ME THAT MY YUKON WOULD RANDOMLY SHUT OFF WE NEVER WOULD HAVE PURCHASED IT.

Unknown or Other
Filed Aug 2, 201654,000 milesAZ

MY DASHBOARD IS CRACKING AND I PARK UNDERGROUND AT WORK AND IN THE GARAGE AT HOME, NO SUN EXPOSURE.

Air Bags
Filed Aug 1, 2016FL

TAMARA RECALL: WAS INFORMED BY BOTH THE DEALERSHIP AND GMC CUSTOMER SERVICE THAT THERE IS NO REMEDY AT THIS TIME AND NO TIME FRAME A REPAIR WILL BE AVAILABLE. I WAS INFORMED NOT TO HAVE A PASSENGER IN THE FRONT PASSENGER SEAT OF MY VEHICLE IN CASE OF A FRONTTILL IMPACT THE AIRBAG COULD CAUSE DEATH OR SERIOUS BODILY INJURY. SO IN SUMMING IT UP. I CAN'T HAVE ANYONE IN THE FRONT PASSENGER SEAT. REALLY THAT'S THE BEST ANSWER FROM TAKATA,GMC, AND THE HIGHWAY ADMIN.

Air Bags
Filed Jul 22, 2016GA

THE DASH COVER IS CRACKING AND IS BROKEN. THIS IS HAPPENING CLOSE TO THE PASSENGER AIRBAG. I'M JUST WAITING FOR THE AIRBAG TO EXPLODE WHILE I AM DRIVING. THIS IS SO UNSAFE!! MY KIDS ARE IN DANGER.

Air Bags
Filed Jul 18, 201640,000 milesGA

I'M A 2011GMC YUKON OWNER THAT HAS A CRACKED DASH THAT IN ONLY A MATTER OF TIME IS GOING TO AFFECT THE AIR BAG. WHEN I REACHED OUT TO GMC, THEY TOLD THAT I WOULD HAVE TO WAIT FOR AN ACCIDENT TO HAPPEN BEFORE THEY WOULD LOOK INTO THE PROBLEM.

Unknown or Other
Filed Jul 15, 201655,000 milesLA

MY DASHBOARD HAS 2 CRACKS IN IT. THIS BEGAN AROUND 55,000 MILES. ONE IS ABOVE THE AIRBAG AND THE OTHER IS IN THE MIDDLE ON TOP OF THE MIDDLE SPEAKER. I PURCHASED A $1500 EASY CARE EXTENDED WARRANTY WHEN I PURCHASED THIS VEHICLE TO HOPEFULLY TAKE CARE OF ANYTHING THAT MIGHT HAVE COME UP WHILE PAYING ON THIS VEHICLE. THIS WARRANTY DOES NOT COVER THE DASHBOARD. OF COURSE! I SPENT COUNTLESS HOURS ON THE PHONE WITH THE DEALERSHIP, GMC SENIOR ADVISORS, AND THEN THE NEXT IN LINE TO FINALLY BE TOLD I WAS RESPONSIBLE FOR $300 PLUS TAX FOR THE REPAIR. WHAT UPSET ME THE MOST IS THE FACT THAT GMC TRIED TO BLAME WEAR AND TEAR AND THE SUN WITHOUT ACCEPTING THE RESPONSIBILITY OF THE DEFECT. THIS SHOULD NOT BE MY RESPONSIBILITY TO FIX. WHAT INCENTIVE DO I HAVE TO EVER BUY GMC AGAIN WHEN I AM DRIVING ONE OF THE TOP OF THE LINE VEHICLES WHICH COSTS $65,000 AND I'M TOLD THAT IT'S NOT THEIR FAULT THAT ST 55,000 MILES MY DASH IS CRACKED AND RATTLING AND I'M DRIVING AROUND WITH PAPER STUFFED IN IT TO STIFLE THE NOISE. SO DISGUSTED!!!!! THE BEST THEY COULD DO IS THAT I PAY $300 PLUS TAX TO FIX. WHAT AN INSULT! LAST GMC VEHICLE. MAKE IT RIGHT WITH YOUR CUSTOMERS WHEN IT'S YOUR FAULT!!

Unknown or Other
Filed Jul 8, 201652,000 milesGA

THE DASHBOARD ON MY 2011 YUKON XL WITH ONLY 52,000 MILES ON IT. A COUPLE OF WEEKS AGO MY YUKON DASHBOARD CRACKED OVER THE INSTRUMENT PANEL AND AT THE RIGHT PASSENGER AIRBAG. THIS DASHBOARD HAS NO SUPPORT UNDER IT AND I CAN PUSH THE DASHBOARD DOWN WITH MY FINGER WITHOUT APPLYING ANY FORCE. WHEN THE AIRBAG DEPLOYS THE DASHBOARD WILL BREAK OFF AT THE WEAK POINT BREAKING WITH POINTED SHARP AREAS THAT CAN EITHER PUNCTURE THE AIRBAG OR HIT THE PASSENGER. THIS IS A HUGE SAFETY ITEM. THE DEALERSHIP SAYS THAT THIS CRACKED DUE TO HEAT SO I AM NOW CONCERNED THAT THE FAULTY DASHBOARD IS CRACKING DUE TO HEAT THAT THE TAKATA RECALL IS A HUGE SAFETY ISSUE THAT ALSO RELATES TO HEAT IN THIS VEHICLE. BOTH OF THESE ITEMS SHOULD BE RECALLED.

Structure › Body
Filed Jun 23, 201675,000 milesTN

OUR DASHBOARD CRACKED ON A 3 YEAR OLD CAR - THE LOCAL DEALER "REPAIRED" IT AND THE REPAIR LASTED ALL OF A DAY. THE CRACK GOT PROGRESSIVELY BIGGER AND GM REFUSED TO COVER ANY OF THE COST TO REPLACE, TELLING US OUR ONLY OPTION WAS TO REPLACE THE ENTIRE DASH AT A COST OF OVER $1200. WE HAVE HAD IT PATCHED BY A LOCAL REPAIR PLACE WHO DID A BETTER JOB THAN THE DEALER, BUT THE DASH STILL VIBRATES TO THE POINT OF SHAKING AND THE PATCH IS NOW COMING APART AGAIN. THE ACTUAL CRACK IS NOW OVER A 1/2" BIG. WE ARE WORRIED ABOUT THE AIRBAGS DEPLOYING AND THE SHARP PLASTIC CAUSING SERIOUS INJURY.

Engine
Filed Jun 20, 201670,000 milesTX

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Structure › Body › Door
Filed Jun 6, 201624,000 milesAL

TL* THE CONTACT OWNS A 2011 GMC YUKON. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER SIDE DOOR, THE DOOR HANDLE DETACHED FROM THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Unknown or Other
Filed May 27, 2016NC

THE DASH AROUND THE PASSENGER SIDE AIRBAG IS CRACKING.

Unknown or Other
Filed May 12, 201632,200 milesHI

THIS MORNING AS I WAS DRIVING, I HEARD A VIBRATION SOUND COMING FROM THE DASH. SO I LOOKED OVER & I FIND A CRACK! NOT 1 BUT 2! OVER THE SPEEDOMETER & BY THE PASSENGER AIR BAGS. I'M SCARED ITS GONNA AFFECT THE PASSENGER AIRBAGS...

Unknown or Other
Filed Apr 28, 201640,000 milesOK

MY DASHBOARD HAS CRACKED FROM THE AIR BAG TO THE NEXT SHEET OF PLASTIC TOWARDS THE WINDSHIELD. I HAD THIS REPLACED ONCE BEFORE WHEN THE CAR WAS UNDER WARRANTY AND IT HAS NOW HAPPENED AGAIN, ALMOST A YEAR LATER. I AM CONCERNED THIS WILL AFFECT THE AIRBAG OR CAUSE THE DASHBOARD TO SPLINTER IF THE AIRBAG IT IS DEPLOYED.

Structure › Body
Filed Mar 10, 201636,000 milesFL

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED APPROXIMATELY EIGHT INCHES ABOVE THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Air Bags
Filed Feb 10, 201668,000 milesMO

THE DASHBOARD IS CRACKING ON BOTH THE DRIVER AND PASSENGER SIDE. THE CRACK IN THE PASSENGER SIDE GOES RIGHT TO WHERE THE AIRBAG IS.

Unknown or Other
Filed Feb 9, 201694,274 milesCO

DASHBOARD CRACKS FROM AROUND PASSENGER AIRBAG. THIS CRACK IS NOT FROM NORMAL WEAR AND TEAR, BY THE NATURE OF THE CRACK YOU CAN TELL THAT THIS IS SOME KIND OF MANUFACTURING DEFECT.

Unknown or Other
Filed Jan 22, 201685,000 milesTN

DASHBOARD CRACKED ON DRIVER'S SIDE AND RATTLES REPEATEDLY WHEN OPERATING THE VEHICLE.

Unknown or Other
Filed Jan 12, 201685,000 milesTN

LOOSE DASHBOARD THAT REPEATEDLY RATTLES WHILE DRIVING THE VEHICLE.

Structure › Body
Filed Jan 8, 201658,000 milesTN

THE DASHBOARD HAS PROGRESSIVELY BEING CRACKING FOR OVER A YEAR. IT HAS NOW BECOME VERY BAD IN TWO AREAS. ABOVE THE AIRBAG ON THE PASSENGERS SIDE AND ALL AROUND THE HOUSING ABOVE THE ODOMETERS THERE ARE SEVERAL LONG CRACKS. I AM VERY CONCERNED THAT THE SPREADING RATE WILL INCREASE WITH PIECES POSSIBLY CREAKING OFF AND SHOULD AN ACCIDENT OCCUR THAT SHARD'S OF PLASTIC COULD INJURY PASSENGERS OR MY CHILDREN. I HAVE CONTACT GMC AND THEY HAVE TOLD ME THAT THEY DO NOT SEE ANY PROBLEM AND THAT THEY WOULD NOT ADDRESS THIS SITUATION. AFTER REVIEWING THE INTERNET THOROUGHLY IT IS VERY APPARENT THAT THERE IS A DEFECT PROBLEM AND THEY DO NOT WISH TO ADDRESS. I AM MORE THAN DISAPPOINTED THAT GMC DO NOT TAKE THIS MATTER SERIOUSLY.

Structure › Body
Filed Jan 5, 201648,000 milesTN

DASH BOARD IS CRACKING.

Structure › Body
Filed Nov 9, 201539,500 milesNC

TL* THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT STATED THAT THE DASHBOARD HAD FRACTURES OVER THE PASSENGER SIDE AIR BAG HOUSING. THE CONTACT ALSO STATED THAT THE CENTER OF THE DASHBOARD HAD FRACTURES AND SEPARATED NEAR THE DEFROSTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,500.

Steering
Filed May 1, 201540,000 milesAR

GMC 2011 YUKON CRACKED DASH OVER STEERING COLUMN. WAS NOT DRIVING WHEN THIS HAPPENED. THE CRACK HAS SLOWLY GROWN UP THE DASH. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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