Page 2 of 2 · complaints 51–56 of 56

2018 GMC Yukon XL complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2018 record →

Service BrakesCrash
Filed Feb 27, 202031,400 milesTX

I WAS DRIVING STRAIGHT ON A CITY STREET AT ABOUT 30 MILES PER HOUR AND A CAR WAS COMING OVER ON ME SO I HAD TO HIT THE BRAKES HARD SO THAT WE WOULD NOT COLLIDE. MY CAR SLOWED DOWN BUT DID NOT STOP. I WAS ON THE BRAKES HARD, BUT MY CAR ONLY SLOWED, IT DID NOT STOP. THE OTHER CAR HIT ME. AFTER WE EXCHANGED INFORMATION I DROVE OFF AND I KEPT STOPPING TO SEE IF THE BRAKES WERE WORKING, BUT THEY WORKED EVERY TIME AFTER THAT. I WAS TELLING MY SISTER WHAT HAPPENED AND SHE MENTIONED A FRIEND OF HERS HAD A GMC THAT WAS RECALLED DUE TO FAULTY BRAKES. SHE SUGGESTED I CHECK ON YOUR SITE. I CHECK BUT IT SAID 0 RECALLS. I WANTED TO BE SURE I LET SOMEONE KNOW BECAUSE THE CAR DID NOT STOP WHEN I REALLY NEEDED IT TO STOP.

Wheels
Filed Dec 16, 20198,604 milesWA

THE VEHICLE CAME EQUIPPED FROM THE DEALER WITH NON STANDARD 22" ALUMINUM RIMS AND LOW PROFILE TIRES. I HAVE OWNED THE VEHICLE FOR 15 MONTHS - IN THAT TIME WE HAVE HAD FOUR FLAT TIRES (TWO BLOW OUTS), A BROKEN RIM, AND A BROKEN BALL JOINT. ALL OF THESE OCCURRED WHILE DRIVING UNDER NORMAL DRIVING CONDITIONS ON PAVED ROADS AND NOT AS PART OF ANY ACCIDENT OR A COLLISION WITH AN OBJECT.

Service Brakes
Filed Oct 23, 201934,000 milesFL

WHEN I PUT THE CAR IN GEAR TO DRIVE- IT FELT AS IF THE BRAKE WAS ON - CHECKING ALL THE APPROPRIATE EMERGENCY BRAKE SYSTEM- CONFIRM THAT NO BRAKING SYSTEM WAS ENGAGED. PROCEEDED TO DRIVE AT THE RECOMMENDATION OF GMC AND WAS DRIVING AT 30MPH AS IF THE BRAKES WERE FULLY ENGAGED- CAR BEGAN TO SMOKE AND BURN AT THE AREA OF TIRES- THEN BRAKES COMPLETELY MALFUNCTIONED. NO BRAKES AVAILABLE. WAS ABLE TO PULL INTO GMC WITH A SLOW COAST

Seat BeltsCrash3 injured
Filed Oct 2, 201926,755 milesTX

TL* THE CONTACT OWNS A 2018 GMC YUKON XL. WHILE THE CONTACT WAS DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT'S VEHICLE ROLLED INTO A DITCH. THE CONTACT'S SON WAS SEATED IN THE THIRD ROW SEATS ON THE PASSENGER SIDE IN A CAR SEAT. THE SEAT BELT THAT WAS SUPPOSED TO RESTRAIN THE CAR SEAT DID NOT REMAIN STEADY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE DASHBOARD AND STEERING WHEEL AIR BAGS DID NOT DEPLOY; HOWEVER, THE CONSOLE, SIDE CURTAIN AND REAR AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INTERNAL BLEEDING, LACERATIONS, AND LIVER INJURIES. HER DAUGHTER WAS SEATED IN THE FRONT PASSENGER SEAT AND SUSTAINED A FRACTURED NOSE AND FACIAL MARKS FROM THE AIR BAG. THE CONTACT'S SON WAS SEATED IN THE CAR SEAT AND SUSTAINED LACERATIONS ON HIS FOREHEAD. EVERYONE WAS TRANSPORTED VIA AMBULANCE TO SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V673000 (SEAT BELTS). THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,755.

Steering
Filed Sep 3, 201937,429 milesMT

BATTERY VOLTAGE DROPS AND WHEN TURNING LEFT AT LOWER SPEEDS YOU LOOSE STEERING. BATTERY VOLTAGE WILL NOT GO BACK UP UNTIL YOUR GET UP AROUND 70 MPH.

Unknown or Other
Filed Aug 24, 20185,250 milesFL

BRAND NEW YUKON XL 2018 5250 MILLS, THE AC TAKES A LONG TIME TO COOL DOWN AT LEAST 15 TO 20 MINUTES. I AM IN MIAMI,FL AND WITH 95 FAHRENHAIT AND 3 KIDS IN THE CAR. GMC AFTER 6 WEEKS OF TRYING TO FIX THE PROBLEM JUST LET ME KNOW THAT THE AC IS WORKING AS DESIGN AND THERE IS NOTHING TO DO. IN THIS 6 WEEKS I GOT A YUKON AS A LOANER AND THE AC WAS WORKING PERFECT, THE AC TOOK 3 MIN TO COOL DOWN EVERY TIME YOU TURN IT ON.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2018 GMC Yukon XL → · Every Yukon XL year → · How the figures are calculated →