TL* THE CONTACT OWNS A 2017 GMC YUKON XL. THE CONTACT STATED THAT WHEN ATTEMPTING TO PARK, IN ORDER TO HAVE THE VEHICLE COME TO A COMPLETE STOP THE BRAKE PEDAL HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD. THE CONTACT STATED THAT THE SAME FAILURE HAD OCCURRED TWICE AFTER THE ORIGINAL FAILURE. ON ONE OCCASION, THE SERVICE BRAKE ASSIST WARNING MESSAGE APPEARED ON HER INSTRUMENT PANEL. LAFONTAINE BUICK GMC OF ANN ARBOR (500 AUTO MALL DR, ANN ARBOR, MI 48103) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A FAULTY BRAKE ASSIST THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
2017 GMC Yukon XL complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
8 SPEED TRANSMISSION BUFFETS AT LOW RPM'S BETWEEN THE SPEED OF 40 AND 80. THE VEHICLE'S TRANSMISSION DOES NOT ENGAGE WHEN COLD. THIS HAS BEEN AN ONGOING ISSUE SINCE THE VEHICLE HAD APPROXIMATELY 25,000 MILES ON IT.
RIGHT READ TAIL LIGHT, BRAKE LIGHT AND REVERSE LIGHT STOPPED WORKING AT 61,135 MILES ON ODOMETER READING FOR NO APPARENT REASON.
INTERMITTENT BRAKE LIGHT FAILURE. *TR
I TOOK MY CAR TO GMC BECAUSE I LIVE ON A HILL AND WHEN I PARK MY CAR THEN PUT IT INTO DRIVE OR REVERSE THE BRAKES DON'T FUNCTION PROPERLY. THE BRAKES SLIDE AND SKIP AND THE VEHICLE HAS A VERY HARD TIME STOPPING. IT HAPPENS WHILE PUTTING THE CAR INTO PARK ON ANY HILL, THEN PUTTING IT BACK INTO GEAR. IT ALSO HAPPEN WHEN DRIVING A SLOW SPEED ON FLAT GROUND. GMC FOUND THE PROBLEM AND STATED IT'S UNDER A SPECIAL COVERAGE WARRANTY #N182202780-01. I'VE ALMOST HAD IT TOWED MULTIPLE TIMES BECAUSE I WAS AFRAID TO CONTINUE DRIVING, I'D HAVE TO GO EXTREMELY SLOW DOWN HILLS IN FEAR THE BRAKES WOULDN'T BE ABLE TO HOLD ME BACK IF I GAINED SPEED. GMC DOESN'T KNOW WHEN THE PART WILL BE IN AND STATES THEY WON'T PROVIDE A RENTAL CAR. I AM PREGNANT, SO IF I GET IN A CRASH GOING 5MPH, IT DOESN'T MATTER, I'LL STILL HAVE TO GET CHECKED BY A DOCTOR. I'M AN ESSENTIAL WORKER AND STILL NEEDING TO HAVE A DAILY VEHICLE. I DON'T UNDERSTAND HOW THERE IS A FOUND/KNOWN BRAKE PROBLEM AND THEY ARE TELLING ME IT'S SAFE TO DRIVE WHEN THERE WAS BEEN OVER 100 ACCIDENTS. THEY NEED TO PROVIDE A RENTAL CAR AND FIX IT.
TRANSMISSION IS ACTING SPORADIC AND CAUSING DELAY IN RESPONSE TO ACCELERATION. CAN BE VERY DANGEROUS WHEN ENTERING CROWDED INTERSECTIONS/ ROADWAYS.
TRANSMISSION ISSUE THAT MAKES THE VEHICLE TO NOT ACCELERATE AND THEN SURGE WHEN YOU PULL UP TO AT A STOP LIGHT, STOP SIGN, ON HIGHWAY, OR IN TRAFFIC. NOT SAFE GOING TO END UP HITTING SOMEBODY OR SOMETHING. GMC DEALERSHIPS SAY 'IT IS A KNOWN ISSUE' WITH NO REPAIR.
THE LATEST ISSUE BEGAN WHEN DRIVING ON THE HIGHWAY, I NOTICED THAT THE BRAKE PEDAL WOULD BOUNCE WHEN TRYING TO SLOW DOWN AT HIGHWAY SPEEDS. I DIDN'T THINK MUCH OF IT. EXACTLY 2 DAYS LATER, WHILE APPROACHING TRAFFIC AT A RED LIGHT AT RELATIVELY LOW SPEEDS, THE VEHICLE WOULD NOT STOP. I TRIED TO PUSH THE PEDAL, THE PEDAL WOULD GO ALL THE WAY DOWN LIKE IT HAD NO PRESSURE. LUCKILY THERE WAS NOT ONCOMING TRAFFIC AND I WAS ABLE TO SWERVE ONTO THE LEFT LANE AND FINALLY INTO A PARKING LOT WHERE I WAS ABLE TO PARK USING THE EMERGENCY BRAKE. MY VEHICLE HAD RECENTLY BEEN SERVICED FOR THE VACUUM PUMP RECALL SINCE MY BRAKES WOULD BECOME HARD TO PUSH BUT ONLY WHEN MOVING AT VERY LOW SPEEDS LIKE IN HEAVY TRAFFIC OR IN A DRIVE THROUGH SERVICE. I AM CONCERNED ABOUT THE ISSUE SURFACING FOR A THIRD TIME WHEN I HAVE MY FAMILY IN THE VEHICLE.
AT 91K MILES MY TRANSMISSION WENT OUT COMPLETELY. THE VEHICLE WAS LESS THAN 3 YEARS OLD AT TIME OF INCIDENT
TAILLIGHT FAILURE: THE FAILURE OF LED LIGHT IS A DIRECT RESULT OF THE ALLOY BASE CIRCUIT USED TO MAINTAIN CONTINUITY. THE ALLOY'S INABILITY TO EXPAND AND CONTRACT DUE TO THE CURRENT DESIGN, CAUSES FAILURE OF THE PRODUCT. EVIDENT BY THE VIDEOS OF REPAIRS ONLINE. THE ALLOY IS BREAKING, INTERRUPTING THE CURRENT FROM MAINTAINING CONTINUITY RESULTING IN FAILURE. THIS IS A MANUFACTURING DEFECT WHERE THE PRODUCT SHOULD HAVE HAD EXPANSION AND CONTRACTION POINTS ON SUCH A PART TO PREVENT PREMATURE FAILURE. THE LIGHT IS NONREPAIRABLE WITHOUT BREACHING THE PERMANENTLY SEALED SHELL.
REAR PASSENGERS BRAKE LIGHT FLICKERS OFF AND ON CAUSING A SAFETY RISK WHILE DRIVING. PREVIOUS YEARS OF SAME MAKE AND MODEL ARE HAVING SAME ISSUES CAUSING A SHORTAGE IN $400-800 REPLACEMENT OF TAIL LIGHT ASSEMBLY. RATHER, GMC SHOULD RECALL AND CORRECT THE ORIGINAL MANUFACTURING QUALITY TO BEGIN WITH.
BACK PASSENGER SIDE BRAKE LIGHTING WENT OUT. ORIGINALLY IT WOULD WORK SOMETIMES AND NOT WORK OTHERS. NOT IT NEVER WORKS... DEALER SAID EARLIER YEARS WERE COVERED BY RECALL BUT NOT 2017. VERY EXPENSIVE TO REPLACE AND IVE HAD THE CAR 2 YEARS. CRAZY.
THE VEHICLE STARTED TO PULL ALL THE WAY TO THE RIGHT SIDE WHILE DRIVING ON THE 710 FREEWAY IN LONG BEACH, A NOISE STARTED TO BE AUDIBLY HEARD WHILE I WAS DRIVING. I I CONTACTED THE EXECUTIVE OFFICES OF GENERAL MOTORS AND NOBODY COULD ASSIST ME WITH THE REPAIRING THIS VEHICLE. I WAS TOLD THERE IS NO REMEDY FOR THIS ISSUE.
REAR PASSENGER LED BRAKE LIGHT FAILURE. DEALER SAID THIS IS A KNOWN FAILURE ITEM SO MUCH SO THAT PARTS ARE ON BACKORDER NATION WIDE.
THE AIR CONDITIONING IN MY 2017 YUKON XL STOPPED BLOWING COLD AIR. THERE IS A KNOWN ISSUE WITH GMC CONDENSERS. I BROUGHT MY YUKON TO THE DEALERSHIP AND WAS TOLD THAT INDEED IT WAS THE CONDENSER WHICH CAUSED REFRIGERANT TO LEAK. HOWEVER, IT WAS NOT COVERED UNDER THE SPECIAL COVERAGE ADJUSTMENT 17336 AS MY VIN # WAS NOT INCLUDED FOR SOME REASON. SAME PROBLEM, BUT I HAVE TO PAY FOR THIS OUT OF MY POCKET - $1200. I LIVE IN THE DEEP SOUTH, HAVE SMALL CHILDREN, AND CANNOT GO WITHOUT AC.
BRAKE FAILURE AFTER RECALL WAS DONE BRAKES STILL FAIL WAS DRIVING AND WAS BRAKING THE PEDAL WENT IN ALL THE WAY AND THE YUKON XL DENALI DID NOT STOP ALSO HAVE BAD FUEL INJECTORS TOOK IT TO THE DEALERSHIP AND THEY DONT KNOW WHAT FUEL INJECTORS GO ON THE SUV ALSO GM DOESNT KNOW THEY HAVE TO TAKE APART THE ENGINE TO FIND OUT WHAT FUEL INJECTORS THEY PUT ON THE ENGINE THEY WONT GIVE ME A CAR RENTAL AND DOES NOT ALL THE FUEL INJECTORS ARE ON BACK ORDER THERE IS 3. TYPES HIGH PRESSURE LOW PRESSURE AND THEY DONT KNOW THE FUEL INJECTOR THAT WAS USED I PAID OVER 90,000 WITH TAXES AND INTEREST ON THIS 2017 YUKON XL DENALI AND THEY HAVE REPLACED 3 SHOCKS, BRAKE VACUUM PUMP, BRAKE AND ROTORS THEY HAD TO REPAINT THE FEONT BUMPER REAR BUMPER HOOD AND BACK DOOR AND NOW THE FUEL INJECTORS WITH ONLY 37,500 MILES THIS SUV IS A JUNK AND NOW I BELIEVE ALL GM CARS ARE NOW JUNK
DRIVING MY VEHICLE IN WINTER WEATHER CONDITIONS, IN AUTOMATIC 4 WHEEL DRIVE OPTION. I TURNED THE CORNER BY MY HOUSE ON A CITY STREET GOING NO MORE THAN 7 MPH. I WAS TAPPING THE BRAKE AS I TURNED. I'M NOT SURE WHAT REALLY HAPPENED AS I WAS BRAKING (THE BRAKES SEEMED WEIRD; KIND OF LIKE ABS), BUT MY VEHICLE SLID AND HIT THE CURB ON THE STREET I WAS TURNING IN. THIS IS KITTY CORNER FROM MY HOUSE. MY RIGHT REAR TIRE DROVE UP ONTO THE CURB AND HALF WAY ONTO THE SIDEWALK, BEFORE GOING BACK OFF. I DROVE RIGHT INTO MY GARAGE FROM THERE AND THE VEHICLE WAS MAKING A WEIRD NOISE. MY WHOLE TIRE/WHEEL WAS BENT AT AN ANGLE WITH THE BOTTOM GOING INWARD. THE TIRE AND WHEEL DID NOT HAVE ANY DAMAGE. THERE WERE SCRAPES ON THE HUB CAP. WE TOOK THE TIRE OFF AND SAW THAT THE HALF SHAFT HAD SNAPPED RIGHT IN HALF. AFTER LOOKING AT THIS, THERE WAS BUBBLING AROUND IT. IT SEEMS THAT THE WAY THIS WAS MANUFACTURED IS NOT IN ANYWAY SAFE. THANKFULLY, I WAS RIGHT BY MY HOUSE. IF I HAD BEEN GOING ANY FASTER IN WINTER WEATHER CONDITIONS, WHO KNOWS WHAT COULD HAVE HAPPENED IF I SLID INTO SOMETHING ELSE GOING FASTER. I AM GLAD MY WIFE AND KIDS WERE NOT IN THE VEHICLE. I WOULD THINK THIS WOULD BE COVERED IN THE POWERTRAIN WARRANTY; 5-YEAR/60,000. ONE PERSON WITH GM STATED IT WAS INCLUDED WITH THE 3-YEAR/36,000 OPTION. OUR MILEAGE IS BARELY OVER AT 36,352. THE DEALERSHIP I TOOK IT TO, STATED THEY WILL NOT BUDGE OVER 36,000 MILES. I BELIEVE THIS IS A HUGE SAFETY ISSUE AND THAT IT SHOULD BE COVERED NO MATTER WHAT!
TRANSMISSION WENT OUT AT 88K MILES. MY SISTER IN LAW ALSO HAS A 2017 BOUGHT FROM ANOTHER STATE AND IT WENT OUT AT 79K MILES A WEEK AFTER MINE. PASSENGER SIDE TAIL LIGHT WORKS IF YOU PUSH ON IT THEN RANDOMLY GOES OUT (WIRING/ELECTRICAL ISSUE). OF COURSE THE DRIVERS SIDE TAIL LIGHT IS THE ONLY ONE ON RECALL. CRUISE CONTROL SET ITSELF AT OVER 100MPH AND RAPIDLY ACCELERATED UNTIL I HIT THE BRAKES. I RECEIVED A RECALL FOR THE BREAKING SYSTEM SPECIFICALLY FOR MY VIN NUMBER THAT NEEDS TO BE FIXED NOW THAT MY TRANSMISSION IS COMPLETE.
TL* THE CONTACT OWNS A 2017 GMC YUKON XL. WHEN ATTEMPTING TO ENGAGE IN REVERSE OR DRIVE, THE VEHICLE HESITATED. THERE WAS ALSO A VIBRATION UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000. *BF*JB
TL* THE CONTACT OWNS A 2017 GMC YUKON XL. THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MARVIN K BROWN AUTO CENTER (LOCATED AT 1441 CAMINO DEL RIO S, SAN DIEGO, CA, 619-272-6867) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REPLACED. HOWEVER, DUE TO THE COMMONALITY OF THE FAILURE, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
RIGHT REAR TAILLIGHTS STOPPED WORKING. UNIT IS SEALED AND WHOLE ASSEMBLY MUST BE REPLACED, AT GREAT EXPENSE. THIS APPEARS TO BE A COMMON PROBLEM BUT GM WILL NOT FIX.
TL* THE CONTACT OWNS A 2017 GMC YUKON XL. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE REAR BRAKE LIGHTS STOPPED WORKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIDLAND BUICK GMC (3205 W WALL ST, MIDLAND, TX 79701, (432) 897-0665) WHERE IT WAS DIAGNOSED THAT THE LED BRAKE SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
RIGHT TAIL/BRAKE LIGHT HAS INTERMEDIATE PROBLEM. ADVISED DEALERSHIP, THEY HIT THE LIGHT WITH HAND AND IT FLASHED. GMC IS AWARE THAT THIS IS A PROBLEM. NO DETECTION FROM ANY OF THE SENSORS ADVISING THERE IS A PROBLEM WITH THE TAIL/BRAKE LIGHT. THIS IS OBVIOUSLY AN ISSUE WITH GMC YUKONS WHEREIN THERE IS A BROKEN WIRE IN THE LIGHT ITSELF AND IT IS A FULL UNIT THAT COST APPROXIMATELY $650.00. PRINCE DEALERSHIP DID NOT EVEN ADVISE THAT THERE IS A RECALL ON MY VEHICLE AT THE TIME OF CHECKING THE TAIL/BRAKE LIGHT WAS WARRANTED.
SYMPTOMS - VEHICLE SHUDDERS DURING GEAR CHANGE. -BETWEEN 20 TO 75 MPH -HAS BEEN HAPPENING RANDOMLY
EVERYBODY WAS TELLING ME NOT TO BUY A 15 OR 16 GMC DENALI SO I BECAUSE THEY KNOWN TO HAVE TRANSMISSION PROBLEMS SO FOR MY THANKSGIVING GIFT I BROUGHT A BRANDO 2017 YUKON 8 PASSENGER LESS IN 2 YEARS NOW THE TRANSMISSION HAS GONE BADD TOOK A TO THE SHOP I NEED A BRAND NEW TRANSMISSION I DO NOT HAVE $3800 TO REPLACE THE TRANSMISSION I FEEL IT SHOULD BE A RECALL ON THIS VEHICLE YOU CAN FEEL FREE TO REACH ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
THE AIR CONDITIONER HAS A LEAK, AND WILL NOT BLOW COLD AIR. THIS WAS IDENTIFIED AFTER A TECHNICIAN DID NOT WANT TO RECHARGE THE AC SYSTEM ON A VEHICLE THAT IS ONLY 2 YEARS OLD.
MY BRAKES GET HARD WHEN DRIVING IN SLOW TRAFFIC. AND STERRING WHEEL GETS STIFF WHEN PRESSED DURING TURNING CORNERS OR TURNS
BRAKE LIGHTS ARE GOING OUT WITHOUT NOTICE
AIR CONDITIONING QUIT WORKING - CLEARLY AN ISSUE AS DESCRIBED IN LAWSUITS AND ON-LINE SEARCH REPORTS, NOT COVERED BY MANUFACTURER
IT WAS A 101 DEGREE OUT HERE IN DENVER, COLORADO. WHILE DRIVING ON A TOLL WAY AT 75 MILES PER HOUR AN "ABS" LIGHT WITH A "SERVICE STABILITRAK" MESSAGE POPPED OUT. THE VEHICLE WAS DRIVING OK WITH LIGHTS ON UNTIL I FINISH THE TOLL WAY (30 MILES) AND THEN FOR THE NEXT 50 MILES ON A HIGHWAY. I NOTICED THE FIRST PROBLEM WHEN I EXITED THE HIGHWAY AND DRIVING AT A LOWER RPM. AT 30-45 MILES PER HOUR THE VEHICLE STARTED SETTING THE BREAK ON BY ITSELF AND DRAFTED TO THE LEFT LANE. THEN I HAD TO STEER QUICKLY TO THE RIGHTSCOUPLE TIMES UNTIL I REACH TO MY DESTINATION. I ALSO NOTICED THAT WHEN I STEER HARDER EITHER TO THE LEFT OR RIGHT AT A LOW RPM, THE VEHICLE STOPES ROLLING BY ITSELF BEFORE I PUSH ON THE BREAK.
THE LED REAR BRAKE LIGHTS ARE CONSISTENTLY FAILING ON THOUSANDS OF THESE VEHICLES. DEALER TOLD ME THEY ARE ON BACK ORDER AND ARE UNAVAILABLE AS THEY CAN'T KEEP UP WITH DEMAND. WITHOUT A FIX, HOW CAN I SAFELY DRIVE THE CAR? I HAVE ONE OUT, IF THE OTHER GOES OUT, WHAT IS THE SOLUTION?
THE WHOLE BACK TAIL LIGHT HAD TO BE REPLACED AFTER FAILING. POOR DESIGN AND A COMMON PROBLEM ON THE 2015-2017 GMC YUKONS. THERE IS A COMMON AREA THAT BREAKS. NOT ONLY A BIG EXPENSE BUT ALSO A LARGE WASTE OF MATERIAL CONSIDERING THE WHOLE UNIT HAS TO BE REPLACED. COST IS OVER $800.00 AND THE DEALER BUYS BACK THE OLD LIGHT FOR $50 SEEMS A BIT SUSPICIOUS BY GMC. THESE LAMPS ARE A SEALED UNIT AND WERE NEVER DESIGNED TO BE REPAIRED. AS DESIGNED, IF THERE IS A PROBLEM, THE LAMP IS REPLACED AS A COMPLETE AND VERY EXPENSIVE UNIT. MORE CAN BE FOUND HERE: HTTPS://WWW.CARCOMPLAINTS.COM/GMC/YUKON/2015/LIGHTS/TAILLIGHT_NOT_WORKING_PROPERLY.SHTML
THIS VEHICLE BREAKS FAILED ON ME WHILE DRIVING A VERY KNOWN ISSUE ON PREVIOUS YEAR
THIS IS ABOUT A 2017 YUKON XL BREAK FAILING TO OPERATE THE PREVIOUS 2016 YUKON MODELS HAVE THE SAME ISSUE AND HAVE A RECALL BULLETIN NO: PIT5361B AND THE DEALER DOES NOT WANT TO ADDRESS OR ACKNOWLEDGE THE PROBLEM
REAR BRAKE LIGHT IS OUT AND THE VEHICLE ISN'T EVEN 3 YEARS OLD BUT OVER 36,000 MILES. DEALERSHIP STATED LIGHT IS OUT SO WHOLE HOUSING HAS TO BE REPLACED AT $900/EACH.
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.
WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.
WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.
WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.
WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.
VEHICLE WAS STOPPED, PLACED IN PARK ON A HILL, CHILD IN THE CAR, VEHICLE ENGINE RUNNING AND EMERGENCY BRAKE APPLIED. THE VEHICLE BECAME UNRESPONSIVE. UNABLE TO TURN VEHICLE OFF, UNABLE TO SHIFT INTO ANY GEAR, UNABLE TO DRIVE, UNABLE TO OPEN WINDOWS, UNABLE TO OPEN REAR HATCH. ONSTAR WAS CONTACTED AND ADVISED THE VEHICLE HAD A COMPLETE ONBOARD SYSTEM FAILURE. ONSTAR WAS UNABLE TO OFFER ANY ASSISTANCE. ADVISED DRIVER TO CALL A TOW TRUCK. TOW DRIVER ADVISED TO ALLOW VEHICLE TO BE TOWED RUNNING AND IT WOULD RUN OUT OF GAS. DEALER CONFIRMED A MANUFACTURING DEFECT CAUSED THE COMPLETE ONBOARD SYSTEM FAILURE.
UPON DRIVING VEHICLE WATER WAS OBSERVED TO DRIP FROM UPPER LEFT HAND DRIVERS COMPARTMENT ONTO DRIVER. THE WEATHER HAD PREVIOUSLY BEEN RAINING. ROOF FABRIC WAS SATURATED AND WATER WAS ACTIVELY FALLING. THE DEALER CONFIRMED THE ANTENNA ASSEMBLY ON THE ROOF WAS A KNOWN FAILURE MODE FOR THIS HAZARD. WATER CAN PASSIVELY MIGRATE THROUGH INTERIOR COLUMN. VEHICLE HAD NOT BEEN THROUGH ANY MECHANICAL OR AUTOMATED WASHING SYSTEM. VEHICLE HAD NOT BEEN SUBJECT TO ANY EXTERNAL CAUSE. FAILURE WAS CAUSED BY FAULTY MANUFACTURING ASSEMBLY PROCESS.
WHILE DRIVING WITH THE NAVIGATION SYSTEM ACTIVELY NAVIGATING THE DESTINATION PATH, THE CENTER CONSOLE DISPLAY SCREEN TURNS TO A BLACK SCREEN WITH NO NAVIGATION FEATURES. THE CONSOLE RANDOMLY REBOOTS AND MUST RESTART. THIS FAILURE MODE CAN CAUSE EXTREMELY HAZARDOUS DRIVING CONDITIONS BY DELAYING THE DRIVERS ABILITY TO FOLLOW THE CORRECT ROUTE. THE DEALER IDENTIFIED THE CAUSE TO BE THE RADIO ASSEMBLY. RADIO REPLACED. SIMILAR SITUATION CONTINUE TO OCCUR WITH THE REPLACEMENT RADIO.
WHILE DRIVING, THE CHECK ENGINE LIGHT INTERMITTENTLY FLASHES. VEHICLE RUNS EXTREMELY ROUGH, SLUGGISH AT TIMES. DEALER CHECKED VEHICLE OVER A PERIOD OF TIME AND EVENTUALLY CONFIRMED RANDOM MISFIRES. UNABLE TO FIX ISSUE. UNABLE TO DETERMINE CAUSE. VEHICLE WAS LATER CONFIRMED TO HAVE A FAULTY TRANSMISSION TRANSMISSION REPLACED BY DEALER.
DRIVING ON THE HIGHWAY THE VEHICLE WOULD NOT SHIFT GEARS CAUSING THE DRIVER TO PROCEED WELL UNDER THE POSTED SPEED LIMIT. THE DRIVER ATTEMPTED TO INCREASE SPEED SLOWLY AND THE VEHICLE HESITATED, THE ENGINE REVER BUT THE SPEED WOULD NOT INCREASE. THIS CAUSED CARS AT THE CORRECT SPEED TO VEER OUT OF THE LANE TO AVOID A CRASH. ONCE OFF THE HIGHWAY THE VEHICLE WAS HESITANT TO SHIFT GEARS AND EMITTED LOUD REVVING SOUNDS FROM THE ENGINE. PROCEEDING FROM A STOP AT A RED LIGHT THE VEHICLE HESITATED MOVEMENT CAUSING THE WHEELS TO SPIN ON THE PAVEMENT AND AGAIN CARS TO VEER QUICKLY OUT OF THE PATH.
ANY VIBRATIONS OR CHANGES IN ROAD SURFACE AT SLOW SPEED OR AT HIGHWAY SPEEDS CAUSES A CHANGE IN CABIN PRESSURE, WHICH CAUSES DISCOMFORT IN EARS AS WELL AS EARS POPPING. THIS "BUFFETING ISSUE" HAS BEEN BROUGHT TO A DEALERS ATTENTION, BUT THEY SAY THAT ITS NORMAL WITH GM'S LARGER SUV'S. IT'S A DESIGN FLAW AND OR MANUFACTURING FLAW THAT GM SHOULD STEP UP AND TAKE CARE OF.
TAKATA RECALL WE RECEIVED A RECALL NOTICE FOR THE AIRBAG APPROXIMATELY 1-2 YEARS AGO. WHEN I CALLED SILVEIRA, THEY HADN'T RECEIVED THE PART FROM TAKATA YET. I'VE CHECKED WITH SILVEIRA A COUPLE OF TIMES SINCE AND STILL NO REPLACEMENT PART!
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2017 GMC Yukon XL → · Every Yukon XL year → · How the figures are calculated →