Page 2 of 2 · complaints 51–73 of 73

2015 GMC Yukon Denali complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2015 record →

Exterior Lighting
Filed Jul 6, 201858,000 milesNM

BOTH PASSENGER AND DRIVERS SIDE BRAKE LAMPS, TURN SIGNALS AND RUNNING LAMPS SHORT OUT AND STOP WORKING. WHEN VEHICLE IS UNDER WARRANTY, LAMPS ARE REPLACED WITH NEW UNITS, THAT ARE ALSO FAULTY AND EVENTUALLY FAIL, IN ANYWHERE FROM 1 WEEK TO 1 YEAR. GM IS WELL AWARE OF THIS WIDESPREAD, NATIONWIDE PROBLEM, YET REFUSES TO ISSUE A RECALL, AND CHARGES $1500+ THE REPLACE THE UNITS WITH NEW OEM, THAT ARE STILL FAULTY.

Electrical System
Filed Jul 5, 2018AZ

TL* THE CONTACT OWNS A 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TAIL LIGHT SHORTED OUT WITHOUT WARNING. THE DEALER (LIBERTY GMC, 8660 W BELL RD, PEORIA, AZ 85382, (602) 730-7652) DIAGNOSED THAT THERE WAS A SHORT IN THE CIRCUIT BOARD, WHICH IMPACTED THE REAR EXTERIOR LIGHTING AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

Unknown or Other
Filed Jul 4, 201856,000 milesCA

AIR CONDITIONER FAILURE. CONDENSER FAILURE SUSPECTED. FAILURE AT 56,000 MILES.

Exterior Lighting
Filed Jun 11, 201842,000 milesGA

REAR BLACK LIGHTS FAIL... KNOWN ISSUE... ONLY FIX IS $750... GMC KNOWS IT IS AN ISSUE AND HASN'T DONE A RECALL... MOST CARS YOUR TAIL LIGHT GOES OUT $10 TO FIX... GMC $750

Exterior Lighting
Filed Jun 4, 201860,000 milesSC

DRIVER'S SIDE LED BRAKE LIGHTS INTERMITTENTLY WORKING, THEN COMPLETELY FAILED.

Structure
Filed May 31, 201876,000 milesFL

TL* THE CONTACT OWNS A 2015 GMC YUKON DENALI. WHILE THE VEHICLE WAS STATIONARY, WATER ENTERED THE CABIN OF THE VEHICLE THROUGH THE HIGH FREQUENCY ANTENNA SEAL. IN ADDITION, THE CONTACT STATED THAT THE COMPUTER SYSTEM HAD AN ELECTRICAL MALFUNCTION AND THE VEHICLE'S BRAKES ENGAGED WITHOUT WARNING. DIXIE BUICK GMC IN FORT MYERS, FLORIDA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE HIGH FREQUENCY ANTENNA NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed May 24, 201883,081 milesCO

TL* THE CONTACT OWNS A 2015 GMC YUKON DENALI. THE CONTACT STATED THAT THE BRAKE AND TAIL LIGHTS FAILED TO ILLUMINATE SPORADICALLY. THE VEHICLE WAS TAKEN TO WELD COUNTY GARAGE BUICK GMC (2699 47TH AVE, GREELEY, CO 80634, (970) 352-1313) WHERE IT WAS DIAGNOSED THAT THE BRAKE LIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,081.

Unknown or Other
Filed May 2, 2018MI

OUR 2015 YUKON DENALI HAS 38,200 MILES ON IT AND THE AIR CONDITIONING BLOWS HOT AIR. WAS TOLD MAY OR MAY NOT BE COVERED BY WARRANTY. MAY COST OVER $1,000 TO REPAIR. TOLD IT MAY WOULD BE A 6 HOUR REPAIR. CANNOT BELIEVE WE ARE HAVING THIS ISSUE LIKE SO MANY OTHER PEOPLE ON A $75,000 VEHICLE.SHOULD HAVE BEEN A RECALL ISSUED.

Exterior Lighting
Filed Apr 9, 201842,000 milesTX

REAR LED (BREAK LIGHT) DOES NOT WORK TURN SIGNAL, BACKUP WORKS. COST IS OVER $500 TO REPLACE THIS IS OUTRAGEOUS EXTENDED WARRANTY DOES NOT COVER LIGHT BULBS NOW I KNOW WHY THIS SHOULD BE A FACTORY DEFECT.

Suspension
Filed Dec 14, 2017TX

I HAVE SPENT OVER $2000 ON A LESS THAN 2 YEAR OLD VEHICLE BECAUSE THE SHOCKS/STRUTS DID NOT HOLD UP. I KNOW OF 4 OTHER PEOPLE WITHIN MY SMALL COMMUNITY WHO HAVE HAD THIS SAME PROBLEM ON EITHER GMC YUKON OR CHEVY TAHOE. IT FEEL CERTAIN THIS IS NO COINCIDENCE.

Suspension
Filed Nov 17, 201783,000 milesTX

PURCHASE A USED 2015 YUKON DENALI 1 YEAR AGO AND HAVE HAD ISSUES WITH BOTH SHOCKS AND AC. THE SHOCKS ARE THE AIR RIDE AND ALL 4 HAD TO BE REPLACED. THIS WAS A HUGE EXPENSE BECAUSE MY TRUCK SURPASSED THE MILEAGE EVEN THOUGH IT WAS WITHIN THE DATE RANGE. MY AC ALSO RESENTLY STOPPED WORKING. I RECEIVED A LETTER FROM GM 1DAY AFTER AC WENT OUT NOTIFYING ME ABOUT A KNOW ISSUE WITH A LEAKING COMPRESSOR. I TOOK IT TO THE DEALERSHIP THE NEXT DAY AND THOUGHT IT WOULD BE COVERED TO REPLACE. I THEN FOUND OUT THAT SINCE IT WAS OVER MILEAGE IT WASN'T UNDER WARRANTY. I QUESTIONED WHAT MILEAGE AD TO DO WITH A KNOW DEFECTIVE COMPRESSOR BUT WAS TOLD THEY COULD NOT DO ANYTHING. THE COST TO REPLACE IT WAS QUOTED AT $1,200.

EngineCrash
Filed Sep 14, 201755,000 milesNC

I WAS RECENTLY IN AN ACCIDENT AT A STOPLIGHT. WHEN I ARRIVED AT THE STOPLIGHT SOMETHING FELL OUT OF PASSENGER SEAT ONTO FLOOR. I PUT THE TRUCK IN PARK, TOOK OFF MY SEATBELT, LEANED OVER TO PICK UP ITEM AND PUT IT BACK ON THE SEAT. I THEN PUT SEATBELT BACK ON AND PUT FOOT ON BRAKE AND PUT THE TRUCK INTO DRIVE. IT ALL HAPPENED PRETTY QUICKLY AND CAN'T SWEAR TO THE SPECIFICS BUT I THINK THE TRUCK MAY HAVE "JUMPED" A LITTLE WHEN I PUT THE TRUCK INTO DRIVE AND PROPELLED ME INTO THE CAR IN FRONT OF ME AT A VERY LOW SPEED. THE REASON WHY I BELIEVE THIS HAPPENED IS THAT I HAD PREVIOUSLY ASKED THE LOCAL GMC DEALER SERVICE CENTER IF THERE WERE ANY RECALLS OR OTHER REPORTS ON THIS TYPE OF THING HAPPENING BECAUSE IT HAPPENS WITH MY TRUCK. I HAD BEEN EXPERIENCING THIS "ENGINE JUMPING" UPON PUTTING IT INTO DRIVE ISSUE FOR SEVERAL MONTHS.

Unknown or Other
Filed Sep 8, 201752,000 milesTN

A STRONG VIBRATION OR "SHUDDER" RESONATES THROUGHOUT THE BODY OF THE ENTIRE CABIN. FEELS LIKE YOU ARE DRIVING OVER LARGE RUMBLE STRIPS, EVEN WHEN THE ROAD IS COMPLETELY SMOOTH. APPEARS TO OCCUR AT SPEEDS GREATER THAN 30 MILES PER HOUR AND WHEN THE RPMS EXCEED 1,000 RPM. THE RPM NEEDLE "JUMPS" REPEATEDLY WHILE THE VIBRATION/SHUDDER OCCURS. WHEN WE TOOK IT TO THE LOCAL GMC DEALER, THEY TOLD US IT WE NEEDED A NEW WHEEL FOR WHICH WE BOUGHT AND IT ACCOMPLISHED NOTHING. THEN, WE RETURNED IT, DESCRIBED THE PROBLEM IN EXCRUCIATING DETAIL - EVEN REFERENCING KNOWN PUBLIC SERVICE BULLETINS - WHICH PROMPTED THEM TO "BALANCE THE TIRES." LEFT THE GMC DEALERSHIP AGAIN AND IT WAS OBVIOUS THE DEALERSHIP DID NOT ADDRESS THE PROBLEM AND THAT IT HAD NOTHING TO DO WITH THE WHEELS. WE RETURNED AND ADVISED THEM THEY DID NOT FIX THE PROBLEM. THE KEPT THE DENALI AGAIN AND THEN ADVISED US THEY WERE "100% SURE" THE PROBLEM WAS THE "SHOCKS". THEY REPLACED THE SHOCKS FOR NEARLY $2,000 AND ADVISED US BY PHONE THE PROBLEM WAS "FIXED." I ASKED THE REPRESENTATIVE IF THEY HAD CONFIRMED IT WAS FIXED AND HE SAID "YES", THE TECHNICIAN HAD DRIVEN THE VEHICLE AND THERE WERE NO FURTHER ISSUES. MINUTES LATER, I GOT A CALL FROM THE SERVICE MANAGER WHO ADVISED THE CUSTOMER SERVICE REPRESENTATIVES CALL TO ME WAS "PREMATURE" (I GUESS HE FINALLY DECIDED TO DRIVE THE VEHICLE) AND ADVISED THERE WAS A PROBLEM WITH THE TORQUE CONVERTER AND THAT HE NEEDED TO KEEP IT FOR A FEW MORE DAYS. I ASKED WHY HE THEY HAD TOLD ME THEY WE

Engine
Filed Jun 26, 2017MA

AC CONDENSER 2015 YUKON DENALI BROKEN FOR MONTHS, TOLD REPEATEDLY FROM PRIME DEALERSHIP THAT NO CONDENSERS AVAILABLE, THERE IS A 40+ PERSON WAIT FOR NEW CONDENSERS WITHIN A 10 MILE RADIUS. IT'S A FULL TIME JOB TO GET SOMEONE TO HELP US. WE BOUGHT THIS CAR 1 YEAR AGO AND CAN'T EVEN DRIVE IT IN THIS HOT WEATHER! SITS IN OUR DRIVEWAY UNTIL THE TEMP GETS TO BELOW 80.

Power Train
Filed Jun 20, 201756,000 milesMI

WHEN SHIFTING INTO GEAR FROM A CHILD START, THE VEHICLE TAKES APPROXIMATELY 3 SECONDS TO SHIFT. DURING THAT TIME THE VEHICLE IS NOT IN GEAR AND CAN ROLL IN ANY DIRECTION. THERE IS A SOFTWARE FIX FOR THIS THAT I MUST PAY THE DEALER TO INSTALL. THIS HAPPENS EVERY COLD START.

Unknown or Other
Filed May 29, 201727,000 milesWA

AC CONDENSOR IS BAD PART ON INDEFFINATE BACKORDER NO ETA FROM GM THRY HAVE HAD MY VEHICLE FOR OVER A MONTH

Unknown or Other
Filed May 28, 2017MI

AIR CONDITIONER CONDENSER FAILURE WHILE ON VACATION CAUSING VERY HOT CONDITIONS FOR MY FAMILY. CONDENSER ON BACK ORDER FOR FOUR WEEKS MAKING DRIVING THE VEHICLE DIFFICULT TO AND FROM PLACE OF WORK. DEALERSHIP HAS FIVE MORE CONDENSERS TO REPLACE AFTER MINE WAS REPLACED THIS PAST FRIDAY MAY 26TH, 2017. CALLED ANOTHER DEALERSHIP TO SEE IF POSSIBLE TO GET A CONDENSER QUICKER AND THE WAIT WAS FIVE VEHICLES AHEAD OF ME. THIS IS A LARGE PROBLEM IN 2015 AND 2016 YUKON'S, ESCALADE'S, AND TAHOE'S. I WANT THIS TO BE A WARRENTY EXTENSION FOR ALL OWNERS.

Unknown or Other
Filed May 25, 201738,000 milesCA

AIR CONDITIONING CONDENSER HAS A LEAK, PARTS BACKORDERED FOR MONTHS, NO ETA ON THE RETURN; GOING INTO HOTTEST TIME OF THE YEAR WITHOUT A/C IN MY VEHICLE.

Visibility/Wiper
Filed May 23, 201752,000 milesMA

AIR CONDITIONING FAILURE, CONDENSER DEFECTIVE. REPAIR IMPOSSIBLE BECAUSE PART HAS BEEN ON BACKORDER FOR OVER A MONTH.

Power Train
Filed Apr 11, 2017SC

VEHICLE DRIVE TRAIN OPERATES ERRATICALLY IN VARIOUS OPERATING SITUATIONS AND HAS EXTENSIVE VIBRATIONS BETWEEN 25-40MPH; VIBRATIONS ARE WORSE IN CERTAIN GEARS. SIGNIFICANT LUNGEING AND JERKING OF SHIFTING GEARS ON ACCELERATION, PARTICULARLY WHEN NOT ACCELERATING INTENSELY. VEHICLE MAKES A CLUNK/KNOCK SOUND WHEN DECELERATING RAPEDLY. TAKEN IN FOR SERVICE 2X AT 2 DIFFERENT GMC DEALERS. TRANSMISSION HAS BEEN REPROGRAMMED 1X. NITHER DEALER PROVIDED GMC TECHNICAL SERVICE BULLETIN "#99-04-20-002I: INFORMATION ON DRIVE TRAIN CLUNK NOISE - (NOV 18, 2014)" AFTER MY VEHICLE WAS TAKEN ON AN UNAUTHERIZED 30 MILE 'TEST DRIVE' I WAS TOLD 'IT'S NORMAL OPERATION' AND "CUSTOMER CONCERN NOT DUPLICATED AT THIS TIME". SIMPLY FIND THIS HARD TO BELIEVE AS THE OPERATIONS AS DESCRIBED ARE BEING ACKNOWLEDGED BY A GMC BULLETIN. THIS IS SERIOUS: (1) THE SUDDEN JERKING/SLAMMING OF GEARS WILL HAVE A LONG TERM EFFECT ON THE TRANSMISSION (2) THE ACCELERATION ON DOWNSHIFTING IS A HUGE LIABILITY AS THE INCREASED POSSIBILITY OF COLLISION IS SIGNIFICANT AND (3) DIFFINETLY NOT 'NORMAL' OPERATION.

Power Train
Filed Jan 23, 201715,000 milesSC

IN MOTION VEHICLE SHUTTERS, CLUNKING IN BETWEEN GEARS, CLUNKS GOING INTO REVERSE, SHUTTERS BETWEEN 30-40 MPH AND OVER 65 MPH. BOUGHT VEHICLE BRAND NEW OFF SHOW ROOM FLOOR, VEHICLE WAS OUT OF ALIGNMENT WHEN I PURCHASED IT. AROUND 12,000 MILES NOTICED IT WAS SHUTTERING AND AS TIME HAS CONTINUED IT HAS PROGRESSIVELY GOTTEN WORSE. AT 17,000 MILES 11/16 TORQUE CONVERTOR WENT OUT AND WAS REPLACED. 1/17 BACK IN SHOP NOW WITH SAME PROBLEMS BUT MUCH WORSE.

Exterior Lighting
Filed Dec 8, 2016TX

HEADLIGHTS DO NOT ILLUMINATE THE ROAD FAR ENOUGH TO ALLOW SAFE DRIVING. TOOK VEHICLE TO LOCAL DEALER AND THEY CHECKED THE LIGHTS AND SAID THEY MEET MANUFACTURES SPECIFICATION. WHEN DRIVING ON COUNTRY ROAD WITH NO OTHER ILLUMINATION THE HEADLIGHTS DO NOT PROJECT FAR ENOUGH TO SEE WHAT IS AHEAD. DRIVING AT POSTED SPEEDS 55 TO 60 MPH CANNOT SEE WHAT IS COMING UP. HAVE TO USE HIGH BEAM IN ORDER TO SEE FAR ENOUGH TO BE SAFE. DID AN ONLINE SEARCH AND FOUND THAT THIS IS A COMMON COMPLAINT FOR THIS MODEL YEAR. *TR

Wheels
Filed Dec 5, 20164,000 milesNJ

VIBRATION THOUGH CAR AT HIGH SPEEDS SINCE CAR IS NEW. DEALER REPLACED ONE TIRE AND THAT CURED PROBLEM FOR A SHORT PERIOD. HAVE RETURNED VEHICLE TO DEALER SEVERAL TIMES FOR THE RECURRING PROBLEM AND IT HAS NOT BEEN ADDRESSED CORRECTLY RECEIVED RECALL LETTER FROM CONTINENTAL TIRE DUE TO VIBRATION ISSUES. MY VEHICLE IS NOT EQUIPPED WITH TIRES CONTAINING DATE CODE AFFECTED BY THE RECALL. THE MAKE, MODEL, AND SIZE OF TIRES DOES MATCH RECALL. I BELIEVE THERE IS A LARGER ISSUE COVERING A MUCH LARGER PERIOD OF TIME OF TIRE MANUFACTURE AND MY CAR SHOULD BE INCLUDED IN RECALL. FOR THE MOST PART HAVE STOPPED DRIVING THE CAR FOR FEAR OF A TIRE BLOWING OUT OR DAMAGING THE VEHICLE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2015 GMC Yukon Denali → · Every Yukon Denali year → · How the figures are calculated →