In July 2022 vacuum pump failed and created a hard brake situation going 55 mph downhill. Vehicle removed from roadway safely, transported and vacuum pump replaced. In May of 2023 vacuum pump again failed driving at around 25mph, vacuum pump failed catastrophically and blew up inside cam cover. Taken to garage via flatbed and reported car needed a new engine or alternatively we could try a new cam and vacuum pump with hopes pieces did not make it into engine. Now vehicle sits while I still owe money as I do not have 3-5000 to repair it. The fact that this is such a common issue and has happened frequently with other GM models is criminal. I feel as if GM should offer a buyback on affected models or reimburse customers for damages done. Vehicle is outside of warranty currently at 83k first vacuum pump failure occurred at around 70k.
2019 GMC Terrain complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
The contact owned a 2019 GMC Terrain. The contact stated that while driving at an undisclosed speed, another vehicle crashed into the passenger side of the contact's vehicle. The air bags deployed; however, metal fragments from the air bag hit the contact's face, causing severe injuries. The contact received medical attention. The vehicle was towed to a tow yard. A police report was filed. The vehicle was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
When parked in home driveway brake lights came on with no one in car or driven during the day. Only way to turn off brake is to remote start & then cut off engine with Fob. Dealer diagnostic unable to find issue & condition didn't occur when at their location.
The contact owns a 2019 GMC Terrain. The contact stated while driving 10-12 MPH and approaching a traffic light, the brake pedal was depressed, but failed to respond and went down to the floorboard. There was no warning light illuminated. The contact stated that she continuously pumped the brake pedal until the vehicle stopped. The contact veered to the side of the road. The "Low Brake Fluid" message was displayed, and other unknown warning lights were illuminated. The contact added brake fluid to the vehicle. The contact stated that she turned off and restarted the vehicle. The dealer was notified of the failure and advised the contact to take the vehicle to their location for a diagnostic test. A tow truck driver informed the contact that the brake caliper was fractured and there was a puddle of brake fluid on the ground. The vehicle was towed to the dealer, where it was diagnosed that the brakes hardware had failed, the brake caliper was fractured, and the brake sensor and actuator had failed. The dealer then informed the contact that the manufacturer was contacted and advised that they would only cover the brake caliper, pads, and rotors replacement. The vehicle was not repaired. The failure mileage was approximately 40,000.
When trying to accelerate, the car will not accelerate. It will start to jerk back and forth and I had cut it off completely in the middle of the road at a stop light.
The Infotainment System started acting strange. The volume adjusts itself. It starts blaring very loudly and has nearly caused several collisions and it continuously turns on and off. I can not use it at all.
The contact owns a 2019 GMC Terrain. The contact stated that while driving at approximately 75 MPH, the panoramic glass sunroof shattered, causing shards of glass to enter the cabin of the vehicle. The contact stated that the panoramic sunroof was in the closed position when the failure occurred. During the failure, the front passenger sustained lacerations to the back, leg, and shoulder. The eleven-month-old child seated in the rear passenger’s side seat sustained lacerations to both legs. The rear middle seat occupant sustained a laceration to the rear head area, while the rear driver’s side occupant sustained lacerations to both arms. No injuries required medical treatment. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 58,000.
Brake booster failure detected by rumbling sound during braking and certified gmc tech advised of brake booster failure on a 2019 gmc terrain with only 24k miles.
I was driving at nighttime and my head lights cut off.. they were in auto light mode. I read that gmc knows about some sort of issue with this but only covers repairs up to 150k miles. My car is 156k miles. There was no warning lights and no indication anything was wrong. Luckily I was the only care on my side of the highway and was able to slam on the brakes and come to a complete stop. I turned the car off and then turned the head lights to manual and they can back on. A few hours later when I got home, I let the car cool off and turned the headlight back to auto and turned the car on and the worked.
The contact owns a 2019 GMC Terrain. The contact stated while approaching an intersection, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The contact stated that a friend jump started the vehicle, and she was able to continue driving to her destination. The contact took the vehicle to an Auto Zone and was informed the fuel pump control module, enable circuit performance, and the passenger’s side seat belt switch circuit needed to be replaced. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 118,000.
While driving at the speed limit on U.S. Interstate 83 in Pennsylvania, my 2019 GMC Terrain's braking system suddenly, without any warning, became severely limited. The brake pedal suddenly became very hard to press and the my ability to slow or stop the vehicle became very difficult, requiring a great deal of pressure to even slow the vehicle. The braking system worked perfectly until that moment. If I needed to stop quickly or if I did not have as much leg strength, it is highly likely the equipment failure would have directly resulted in a catastrophic crash. I struggled to get the vehicle safely off the road and stopped. I then had it taken to a certified auto mechanic shop. There, it was found the GM vacuum brake booster pump had inexplicably failed, making the "brake assist" function inoperable. The mechanic was surprised GM had a replacement pump in stock, as he said that is not the norm for other brands. A moment after pressing the brake for the first time as the incident began, a message appeared on the dash stating "Service Brake Assist." There was no pre-failure warning or symptoms. I was in the middle of a 300-mile road trip, having already completed about 220 miles that day, without any notable incident. The cost to replace and install the vacuum pump was about $640.
My car automatic transmission is acting up when shifting from gear 5-6. It slips and it feels like the car is on Neutral for few seconds ( the engine RPM goes up to more than 4000 RPM)after it shifts to the 6th gear. When It shifts it feels like somebody hit us from the back. This is happening in internal roads, intermittently and on speed around 30mph. I'm worried this will cause the cars behind us to hit us when it happens. Everytime it occurs my baby starts crying. I'm concern about the safety of my family when we drive this car. I took the car to the dealership multiple times and they said that there's nothing wrong with the car.
I bought this car a couple of months ago. This problem didn't happen when I took it on a test drive from dealership. It happened after I bought it. Specifically when I start driving it more often. Sometimes a slipping occurs when shifting between gears 5-6. This happens intermittently on internal roads, not at high speed. When the car shifts the RPM goes up to 4000 RPM, sometimes even more, it feels like the car is in neutral for a few seconds, before it switches to the 6th gear. I have to remove my foot from the gas pedal to not let the RPM get very high. When this happens it feels like somebody hit us from the back. Last time my baby started crying when this happens. I'm a little concerned about our safety when we drive this car. The issue is that this problem is difficult to duplicate. Sometimes it happens more than once in 1 day and sometimes it doesn't happen for a while. I did some research online about similar cases with GM SUVs and some said that their problem was resolved after changing a defective valve Body and TCM and some said it's the clutch. It also can be transmission fluid but this car has a low mileage (28500) I doubt the transmission fluid need to be changed. Based on the GMC maintenance schedule, the transmission oil should be changed when this car reaches 45k. I took this car to the dealership multiple times, they check it and they tell me that they're unable to duplicate this issue. I'm not sure what else to do! I love this car. I'm disappointed that I h
The car cuts off during driving and when u crack it back up the dash light do not work. But then the dealership said its a known issues but the car just needs to be reset...... but cutting off while driving can be dangerous. It's something a car should not do
I’m crying out to you because I bought a 2019 GMC Terrain in April of this year with about 14,000 miles. The suv ran great for about 2 months and since then I’ve been dealing with nothing but a nightmare. We’re dealing with a situation where the suv goes into park while driving. We’ve brought the suv multiple times to GMC dealership and even reached out to GMC, and had no luck resolving the issue. Last night, while driving to a family event, the suv went into park while I was driving. This is the 4th time since we got the suv. I’m scared for my safely in this suv, if you could please assist
The contact's client leased a 2019 GMC Terrain from Hertz Leasing Company. The contact stated while her client was driving approximately 60 MPH, the brake pedal was depressed but failed to go down and did not respond. The brake assist warning light was illuminated. The contact stated that her client continued driving and allowed the vehicle to decelerate independently. The contact's client then veered to the side of the road. There was no further information provided. The vehicle was returned to Hertz leasing company who later informed the contact's client that the vehicle had been diagnosed with brake vacuum pump failure. There was no further information provided. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Vacuum pump went out while getting off the freeway, going around a roundabout. Brake petal extremely hard to depress and was unable to slow down or stop in a timely manner. Tooke vehicle to GMC for diagnostics and they said the vacuum pump shattered causing damage to my cam shaft and possible engine damage.
Brakes failed on my car while driving and ran through 4 way stop. Took car to dealership and was told the vacuum pump seized up and sheared off. Asked the dealership what caused the problem and all they could say was normal wear and tear of the vehicle. Dealership called and said it was going to cost $900 dollars to fix the problem. I asked what that included and they said a new vacuum pump and to clean the motor out. Picked the car up on Monday and by Tuesday evening car would not run. Took it back to the dealership and am now told I need a new cam shaft which cost another $2400 to fix. This is a serious safety concern as I had no warning or received no notification that the brakes had failed just went to stop and could not. How long is GMC going to let this issue go before being addressed. How many people have to die first before they recall them as the have already recalled the bigger models of gmc, Chevrolet, Cadillac and Buick for the same reason? I don’t know how people are suppose to afford to fix an almost brand new vehicle that they are still making payments on.. Something should be done ASAP...
When I’m reverse screen shows blue and message says “service rear camera system” I purchased this car NEW in 2019 and warranty just expired. I have read so many forums with this being a common problem with gmc. Why this isn’t covered and over $600 coming out of my pocket to fix it is ridiculous. This is a safety issue and gmc flaw and should be corrected/covered by them.
I was driving through a four way intersection with my children and the breaks locked up and I couldn’t get to a stop. This was the middle of September: There are MULTIPLE complaints on this happening with my model and someone is going to die if it’s not recalled. This is a serious safety concern. There was NO warning, or light to prepare me for the problem. Please do something to help us.
My vacuum booster pump for my brakes keeps needing to be replaced. i had to get it replaced twice now & every single time that it stopped working i was driving on the highway at 65 mph and my brakes just suddenly wouldn’t work and we’re very hard to push down. this has happened twice now
I was exiting off the interstate and all of a sudden my brakes got hard and wouldn’t let me stop. I tanned thru a red light barley missing another vehicle. The dealership says my vaccines pump went out and caused it to strip my valve cover gasket to shreds and now has stripped the gears in the camshaft.
When I place the vehicle in reverse, my backup camera is not working, resulting in a blue screen with a message to have the camera serviced. Per the GMC dealership, this is a common problem with many of the newer GM vehicles and is a safety item due to not having a clear view of what is behind me. I purchased this safety feature and it not working.
We were in the driveway thru lane at a fast food restaurant and all of a sudden the car shut off and the brakes got hard to push in. The car was able to be started at this time but the engine wasn’t working well. We were able to make it home, slowly and carefully. We had the vehicle towed to a Mechanic and this is what was told to us: Possible increased brake pedal effort due to mechanical engine vacuum pump failure. We had it sent to David's Auto Service 219-861-0666. This could’ve been a very dangerous accident if we were driving on the expressway or on a regular street going the normal speed limit. Thankfully we were in a drive thru lane.
After driving down around 40 miles, the brakes failed when pulling into a parking spot. There was no indication that the brakes were having issues. No sounds or vibrations were felt. I stopped at a stoplight before turning into the parking lot. Then when attempting to spot in a parking spot, the brakes were very difficult to press. Luckily there was not a vehicle or person in front of me. Had the vehicle taken to a dealer and was told it was the vacuum booster that failed. Upon researching, this has been an issue in past GMC models, but I was told there was no current recall for the vehicle. The vacuum booster was replaced for $540 and I drove the vehicle home. The vehicle showed no issues for the first day. On the second day, I went to pull into a parking spot at a park and the same issue with the brakes occurred. I nearly struck a child that was walking in front of the parking spot. Luckily I was able to slam the pedal to the floor and come to a stop. Took the vehicle to the mechanic and was told the same part had broke. That part has been fixed again and has been fine for 2 days so far. I'm scared that it will happen again and I will not be able to stop in time before I hurt someone else or my family. This needs to be addressed. And I believe I am owed compensation from the manufacturer.
Our son and two daughters were driving on the highway at approximately 70mph when a message came up to say the engine was in "Reduced Engine Power". Although nothing seemed to change. The instruction for such and error message is to "get vehicle to a dealership within the next day." So they slowed to 60mph and continued on their way. About 8-10 minutes later another message popped up that said "Service Brake Assist", at which point they immediately tested the brakes and they worked. But 2-5 minutes later they tested the brakes again and the brakes had completely failed! Zero brakes on the highway! No matter how hard the driver pushed the brake pedal there was 0.0% response. So luckily they were able to coast down to about 10 mph with hazard lights on. But at that point they lost everything. No power steering, no engine, and zero brakes. Thank the lord that they were able to have enough room to slow down and get over to a shoulder prior to the loss of power steering and that they had enough room to coast to a stop. Please help, as we were extraordinarily lucky that day that 3 of our children were able to walk away from such a catastrophic vehicle failure. I just do not want that to happen to anyone else.
Transmission slips from cold start No. Have not taken to Dealer No. No. Warning lights or messages
The car failed to shift into gear. Message displayed, "transmission unable to shift" ,"2 gears selected " or "service transmission". Issued started in June 2022 while in drive thru line, when shifting from park to move the car would not shift. Had to turn car off for about 10 minutes and car was able to shift and drive normal. Check engine light came on about a week later and had checked for code p07b5. A couple of days later, light went back off. About 3 days later getting ready to leave home and car would not shift into gear again but turn car off and back on a couple of times and car shifted and drove normal. On July 13 2022 was driving in traffic and message displayed, unable to shift and service transmission. When I changed lanes and released the gas petal, the car went into park, stopped, and set the parking brakes, but did not turn off, jerking me forward and throwing things around in the car. Cars behind me had to slam on brakes to keep from hitting me because there was no initial brake light. I put on the flashers and turned the car off. Parking brake was stuck so I pressed it about 5 times before it finally released. I restarted the car 3 times and it finally shifted and drove as normal. I called gm to inquiry about a recall and was told there were none. I called for a diagnostic test and schedule is in about 2 weeks. The car has not been inspected by anyone listed above?⁸
The contact's wife owns a 2019 GMC Terrain. The contact stated that upon making a left turn, the steering wheel would forcefully jerk to right, thrusting the vehicle into the opposite direction. The contact stated that the service ESC and service brake assist warning lights were illuminated. The warning lights would disappear soon after the failure as well as upon restart. The contact had taken the vehicle to the dealer on multiple occasions where he was repeatedly informed that unless the service light was illuminated upon arrival to the dealer, they would be unable to service the vehicle. The vehicle remained in the possession of the dealer and was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.
The contact owns a 2019 GMC Terrain. The contact stated while approaching an intersection, he depressed the brake pedal to the floor however, the vehicle failed to stop immediately. The contact stated no warning light was illuminated. The contact stated that the brake assist activated and stopped the vehicle. The contact was able to continue driving to his residence at a slower speed. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the vacuum pump to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 84,400.
Brakes quit working after service light came on. Vehicle will not stop
A COUPLE WEEKS AGO I GOT IN MY 2019 GMC TERRAIN AND SHIFTED INTO REVERSE AND MY BACK-UP CAMERA WAS NOT WORKING. IT WAS A BLUE SCREEN THAT SAID "SERVICE REAR VISION SYSTEM". A COUPLE DAYS LATER IT STARTED WORKING AGAIN. MY CAR SAT FOR A WK AND I GOT IN IT ON MAY 28 TO HELP MY DAUGHTER MOVE AND IT WASN'T WORKING AGAIN. THIS IS A SERIOUS SAFETY ISSUE NOT ONLY TO ME, BUT TO ANYONE (LIKE MY GRANDKIDS) OR ANYTHING BEHIND MY CAR AS I'M BACKING UP, ESPECIALLY IF I CANNOT SEE THEM.
Rear camera turned to blue screen at 37,000 miles. Module died.
I have been notified that my brake vacuum pump EXPLODED in to my engine, leaving me with limited braking ability. I was driving through a school zone when the brakes went out, I noticed as I was not able to stop at an intersection. This could have led to multiple injuries, including children being in harms way. I had no warning this was coming and now look towards a hefty repair bill. GMC has recalled vacuum pumps in other models but for some reason the terrain is not included. I wonder if there just haven't been enough deaths caused by faulty brake systems for them to cover this model too.
The autoshutoff of the vehicle should be optional this vehicle goes on and off so many times and after it starts is acting up on braking and transmission deeler says no dtc all good but still doin it
GMC Corporate Office General Motors Company300 Renaissance Center Detroit, MI 48265 To Whom it May Concern, Been a customer with GMC for a good while despite the issues and troubles we were still loyal to the company. October 31,2021 Sunday, I had sudden lost of my brakes/stalled on my 2019 Terrain SLE while driving to the store close to my area on top of that having less than 30,000 miles in it. Despite the horrible and devastating event I was able to have the truck without any scratch , hit , or had any accident on this event but instead still safely stopped the car down a hill from where I lost my brakes/stalled. Fast forward Nov 2nd had the truck towed to the Milea Pontiac Buick GMC Service And Parts at 3281 E. Tremont Bronx New York 10461. Towing company both from picking up the truck and dropping off Milea had a hard time since the truck was not starting or even able to be placed in neutral to be able to have the truck roll of the flatbed. Nov 2nd Tuesday 2019 GMC Terrain was dropped off at Milea Service and Parts. 1st issue identified by your crew (sort of technical experts) was a bad battery and needs to be replaced, 2nd problem was the computer need to be replaced, 3rd problem was that I had put BAD gas into the tank and the fuel pump need to be replaced after 9 days so fast forward now to Nov 9, 2021.Now finally spoke to a mechanic now stating pistons doesn’t seem to be firing but does not have proper tools to do the test is trying to get from another dealer to be a
The Back Up Camera System is not working properly. When Vehicle is put into reverse a blue screen appears. This can be dangerous as one could back up into someone or something. This is a 2019 vehicle and the NHTSA made them mandatory in May of 2018. This has been confirmed by a dealership. Many others have posted this online as an issue and GM has put out this service bulletin: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160418-9999.pdf
BOTH FRONT TIRES SHOWING HEAVY CHIPPING OFF OF TIRE TREAD
The contact owns a 2019 GMC Terrain equipped with Hankook Tires, Tire Line: Ventus S1 Noble 2 Tires, Tire Size: 235/50/R19, DOT Number: (N/A). The contact stated that while her daughter was driving approximately 45 - 50 MPH, the low-pressure tire warning light was illuminated. The contact's daughter pulled over and noticed that there was tread separation on the front passenger's side tire. The contact's daughter replaced the affected tire with the spare tire. The vehicle was later towed to the dealer. The dealer was awaiting approval from the manufacturer to replace the tire. The tire manufacturer was not made aware of the failure. The failure mileage was not available. The VIN was not available.
I received a "service brake assist" message which came on then off. Took the car to a local mechanic who looked it over and said to see dealer as they saw nothing obvious. internet search revealed that many people with terrain said this warning came on when battery was low. Made a service appt for NJ dealer for 12/6/21. on 12/3/21, began a 1200 mile drive from Florida to NJ, after 2 hours, check engine light came on. Took the exit ramp from I 75 and at end of ramp, there was a total braking failure. I had to press very hard to eventually stop. Shut off car, attempted to restart but it would not. Towed to a mechanic who found fluid leakage and a repair bulletin on GM site involving vacuum seal camshaft. #pip5598A diagnostic tip. Internet search reveals many anecdotal instances of same problem. On Monday, 12/6/21, I received an email from GMAC saying that the on board diagnostics had shown a "low battery" concern. The catastrophic loss of braking seems to be connected to a low battery situation. This needs to be looked into by NHTSA.
While driving the car cut off on us. Started the car and the dash lights were on. Also Navigation stopped working. Took the car to bellamy Strickland and they said no issues was found. Got the car back 12/02_2021 Car seems to be ok at the moment. Melissa at bellamy stated it could have been a computer glitch. Car only has 20k miles on it.
My 2019 GMC Terrain has 21K miles and noticed a oil or transmission leak this morning. I see recalls for other vehicles but none for mine. Linking from a bolt just as the other recall is for.
My wife was driving the car, about 70 mph on route 84 passing danbury ct. She was traveling in the middle lane, some kind of oil light went on the dashboard, car shut down while traveling 70 mph on the highway, and caught on fire under the hood. She managed to pull over, and got out of the car with my daughter. This is a 2019 car with 14K miles. This car was packed with milwaukee cordless tools, complete Festool set, complete golf bag with all the clubs, two suitcases of best clothes for me and my daughter, her laptop, etc. We were driving to our new home in south carolina, and on the way the car burned.
TRANSMISSION WOULD REV UP BETWEEN 4TH AND 5TH GEAR ONLY IN THE ON THE FIRST DRIVE. AFTER THAT IT WOULD SHIFT NORMALLY . WENT INTO DEKALB GMC ILLINOIS AND WAS TOLD IT WAS SOME PISTONS AND OTHER PARTS. THEY HAD IT FOR A WEEK OR TWO BECAUSE OF OTHER TRANS JOBS AHEAD ON MINE. GOT CAR BACK AND IT WAS WORKING FINE FOR A MONTH OR SO AND THEN IT STARTED TO SHIFT BAD AGAIN BETWEEN THE SAME TWO GEARS ONLY LONGER GAP BETWEEN SHIFTS THIS TIME. TOOK IT BACK TO THE DEALER AND THE TECH ORDERED MORE PARTS TO REPAIR THE TRANS AND SAID I WOULD POSSIBLY GET IT BACK ON OCTOBER 19TH BY END OF DAY. IS THIS GOING TO BE AN ONGOING PROBLEM? IF SO WHAT IS THE LAW ABOUT 3 OR MORE REPAIRS FOR THE SAME PROBLEM. THIS IS THE SECOND REPAIR SO FAR.
Carfax report showed that Air bag deployed in the accident on 3/22/2019. Which is wrong information. The car was repaired through state farm authorize body shop. The effect part was front bumper, grill , left side head ligh and left fender.
The drivers side Seat belt buckle breaks somehow and we are unable to buckle the seatbelt in the car. After the first time, I bought another brand new buckle, replaced it. After one week of use, it also locked up. I am not sure what is going on and why such a thing keeps happening, but it is not safe and needs to be fixed ASAP. Not everyone has $80 to spend once a week on a new belt buckle which should last a lifetime. This is beyond dangerous, since seat belts are mandatory and my wife being unable to use it can be a matter of life or death. This is her only means of transportation and we can't just park it and use another. I can't possibly be the only one. Thank you for taking the time to look into this matter. Please let me know if there is any further information regarding this matter.
*Check engine light on, engine power is reduced is on, vehicle is surging up and down while in idle, vehicle stalled in service while in park. Charge air cooler tube to the throttle body spring retaining clamp tension weak. Verified charge air cooler tube came off throttle body. Inspected spring retaining clamp. Found spring retaining clamp tension weak. Installed new spring retaining clamp. Charge air cooler tube to throttle body now properly secured *Vehicle power / engine power was reduced while on the highway *Problem has been confirmed by LaFontaine of Ann Arbor, MI *Vehicle was inspected at LaFontaine of Ann Arbor, MI *Engine light came on and the Engine power is reduced message appeared on the dash.
*Trans clutch drag recall *While driving, it would take a minute to shift gears and the vehicles behind me would ride up on the back of my car until it would shift into the next gear and pick up speed to do the speed limit. *Took the Terrain to aFontaine in Ann Arbor, MI and the service center reprogramed the Transmission Control Module and setup with SPS 0.7 *Yes, the vehicle was inspected by LaFontaine dealership in Ann Arbor, MI *No warning messages, I could hear the transmission not shifting when it should be. The transmission problem starting happening in Sept 2019 and brought it into the dealership in Oct 2019.
*Check Engine Light on, Short to Voltage inside Hood Switch Setting P257F. Switch Must Be Replaced, Recall N192216311 Cust May be Able to Shift Out of Park OP 9104813 Reprogram ECM .3 WCC 11YN37748687 *Scared to drive vehicle when the hood switch was the problem. Did not want to driveon the road and the hood fly up and I would be unable to see out of the front windshield. *Yes, vehicle inspected by LaFontaine in Ann Arbor, MI. *Vehicle was inspected by LaFontaine in Ann Arbor, MI. *Engine Light was on.
*The service transmission message coming on and the vehicle goes into neutral and stalls, service transmission light comes on while on highway and the vehicle goes into park and loses power and stalls, All wheel drive message coming on, traction light coming on, going about 74 mph on highway and speed gauge dropping, low fuel light coming on even thought it has 3/4 tank of gas. *I almost got ran into from behind twice when the vehicle went into neutral and into park by an 18 wheeler truck as I was trying to pull over onto the shoulder of the highway. *Confirmed by LaFontaine in Ann Arbor, MI *Vehicle has been inspected by LaFontaine in Ann Arbor, MI. Found bulletin 19-NA-181 which was very close to all symptoms and stated to check for chaffed wires near the ECM. Found no spots in the tape where it was rubbed through but lost comms when wires were shook. Unwrapped main engine harness loom and inspected wires, found nothing. Started TAC Case # 9-6385087421 and was told it probably is a chaffed comms wire somewhere and gave me multiple locations to check. Found no damaged wires in those locations and shaking main harness no longer would make it fault. Put it all together and drove it down the road and faulted immediately. Unwrapped main harness again snd sprayed with saltwater to help conductivity but still couldn't get it to fault while shaking the harness. Only way it will fault is when shifting into drive the drive train bumps just right to bend the right wire. Checked every
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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