WHEN TURNING LEFT THE STEERING WHEEL SQUEAKS. WHEN TAKING MINOR BUMPS ON THE ROAD THERE'S A RATTLING OR A PULSING FEELING COMING FROM THE STEERING WHEEL/COLUMN. DRIVER DOOR MADE A RATTLING NOISE (WHICH WAS FIXED) AND THERE WAS A PUMPING NOISE COMING FROM UNDER THE DASH BOARD BY THE FLOOR (WHICH WAS FIXED).*JB
2004 GMC Sierra complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
WHILE DRIVING THE SIDEVIEW MIRROR FOLDS INWARD . THE OWNER'S MANUAL STATED THAT THIS WAS A NORMAL PROCEDURE. *AK
2004 GMC SIERRA PICKUP TRUCK, NOTICE BRAKE PROBLEMS AT ABOUT 12,000 MILES TOOK TRUCK TO DEALER TO SEE WHAT PROBLEM WAS, CONCERNED WAS WEARING BRAKE ROTORS IN FRONT END, WAS TOLD THAT ROTORS WERE DEFECTED FROM MANUFACTURER THY WERE TURNED WRONG AT FACTORY, THEY TRIED TO CORRECT PROBLEM BY TURNING THEM AT DEALER PROBLEM RETURNED AT 30,000 MILES, WENT BACK TO DEALER TO CORRECT PROBLEM THEN FRONT ROTORS WERE REPLACED AND REAR ROTORS WERE TURNED ALSO, AGAIN AT ABOUT 34,000 MILES PROBLEMS WITH REAR ROTORS OCCURRED THEY REFUSED TO WARRANTY THEM I FEEL THAT THERE'S A WIDER PROBLEM THEN JUST A FEW TRUCK AND S.U.V. AND A RECALL AND A INSPECTION SHOULD BE DONE ON ALL ROTORS FROM THIS YEAR OF MANUFACTURING SHOULD BE DONE FOR SAFETY REASONS I DID SAVE THE REAR ROTORS FOR MEASUREMENT IN THE FUTURE IF NEEDED. *AK *NM
I PURCHASED MY 2004 GMC SIERRA 1500 4X4. I PUT IT IN 4 WHEEL DRIVE TO GO THROUGH SOME ICE AND IT MADE A VERY LOUD CLANK. NOT LONG AFTER THAT WHEN I PUT IT IN REVERSE OR DRIVE IT ALSO MADE THE SAME LOUD CLANK. IT DID NOT SOUND LIKE THAT WHEN I FIRST BOUGHT THE TRUCK. NOW THE TRUCK HAS TROUBLE GOING INTO 4 WHEEL DRIVE AND ALSO GETS HUNG IN REVERSE. IT HAS ALMOST CAUSED ME TO GET IN A BAD ACCIDENT. MY CRUISE CONTROL ALSO HAS HAVE 6 MALFUNCTIONS. I HAD THE DEALER FIX IT INITIALLY. I HAVE FIXED IT SUBSEQUENTLY DUE TO THE FACT THEY SAID IT WAS A BLOWN FUSE. THE 4 WHEEL DRIVE AND TRANSMISSION PROBLEMS WERE ADDRESSED 3 TIMES AND ALL THE DEALERS SAID NOTHING WAS WRONG. AN INDEPENDENT MECHANIC SAID THERE IS A DEFECT WITH MY TRANSMISSION AND TRANSFER CASE. THAT IS IT WITH THE TRUCK. NOW JUST LAST THURSDAY FEB 3, MY BRIDGESTONE TIRE SEPARATED. MY TIRE DEALER SAID THE TIRE WAS DEFECTIVE. THERE WAS NO EVIDENCE WHAT SO EVER THAT THERE WAS ANY DAMAGE TO THE TIRE TO CAUSE THE BLOWOUT. IT SHOULD NOT HAVE SEPARATED. IT CAUSED A FIRE. IT WAS QUICKLY PUT OUT. *JB
CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. THE STEERING LOCKED UP. TOOK VEHICLE TO THE DEALER, AND ALSO CONTACTED THE MANUFACTURER. CONSUMER WAS TOLD THAT THE MANUFACTURER WAS AWARE OF THE DEFECT. HOWEVER, THE SERVICE TECHNICIAN AT THE DEALER DID NOT KNOW HOW TO REPAIR THE PROBLEM. *AK
NO SUMMARY FOUND. *AK
THE WINDSHIELD IS LEAKING WATER DOWN INTO THE ELECTRICAL SYSTEM. THE WIRING IS SHORTING OUT. ALSO, THE LINKAGE HAS FALLEN OUT. YOU CAN SMELL BURNT WIRING AND SMOKE. THE CONSUMER HAS CONTACTED THE DEALER SEVERAL TIMES. THE DEALER CONTINUOUSLY TOLD THE CONSUMER THAT THE GENTLEMAN WAS NOT THERE THAT SHE NEEDED TO SEE. CONSUMER HAD SOMEONE ELSE LOOK AT THE VEHICLE. AND WAS TOLD THE VIBRATION FROM DRIVING HAD JARRED THE THE PIN LOOSE. THE BLOWER, HEAT, AND THE TRANSMISSION FAILED. *AK
THE PERSONNEL SETTING SYSTEM THAT YOU CAN PROGRAM YOUR SEAT POSITION AND OTHER FUNCTIONS IN HAS FAILED ON NUMEROUS OCCASIONS. THIS CAUSES THE SEAT TO SHOVE YOU INTO THE DASCHBOARD OR ALL THE WAY BACK TO THE FURTHEST POSITION. I ASKED GM TO FIX THIS AND I WAS GIVEN BY THE SERVICE MANAGER AT O'CONNOR GMC AUGUSTA,MAINE THE PRINT OUT OF A BULLETIN THAT STATES THAT IT IS A SOFTWARE PROBLEM AND THERE IS "NO FIX AVAILABLE AT THIS TIME" AND IT STATES THE TECHNICIAN SHOULD DO NOTHING TO TRY TO FIX THIS. IT IS BULLETIN #04-08-50-016 DATED 8/19/04. *AK
CONSUMER AND HIS WIFE WERE CLEANING THE VEHICLE. HUSBAND WAS OUTSIDE WASHING THE VEHICLE, WHILE THE WIFE WAS INSIDE THE VEHICLE, CLEANING. THE WIFE HAD THE KEY IN THE IGNITION, TURNED TO ACCESSORIES WHILE LISTENING TO THE RADIO, AND ACCIDENTALLY PUSHING THE SHIFTER DOWN WITH CAR BEING OFF AND VEHICLE MOVED BACKWARD, HITTING THE HUSBAND AND INJURING HIS KNEES.*AK THE CONSUMER ENTERED A FILE # OF 1-281746845. *TC
TRUCK VIBRATES AND MAKES NOISE BETWEEN 40 AND 50. SOUNDS LIKE BINDING. HAPPENS AS TRUCK IS SHIFTING IN AND OUT OF OVERDRIVE. DEALER HAS TRIED BUT CANNOT DUPLICATE CONDITION.*AK
CONSUMER HAD DIFFICULTY SEEING WHILE DRIVING DUE TO A BLIND SPOT WHEN IT WAS IN REVERSE. PASSENGER'S SIDE MIRROR HAD TROUBLE TELESCOPING TO THE BACK.*AK
BY LOOKING AT THE FRONT/REAR TIRES CONSUMER CAN SEE THAT THEY ARE WEARING OUT PREMATURELY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
THE FIRST CAP FELL OFF THE TRUCK WITH ONLY 405 MILES, THE OTHERS FELL OFF SOON AFTER. *NM ALL CAPS WERE REPLACED AND SOON FELL OFF AS WELL. ONE CAP FLEW IN FRONT OF AN ON COMING VEHICLE ALMOST CAUSING A COLLISION. *TC THE CONSUMER STATED THE CHROME ON THE RIMS WERE THE PROBLEM. THE CONSUMER TRIED TO GET THE DEALER TO REPLACE THE RIMS, BUT TO NO AVAIL. *JB
WHILE DRIVING AT 30-40 MPH, THE CONSUMER HEARD A CLUMPING NOISE COMING FROM THE BOTTOM OF TRUCK. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND WHO TRIED TO FIX THE VEHICLE, BUT GMC WOULD NOT THE ALLOW DEALER TO WORK ON THE VEHICLE. *JB
WHILE DRIVING 40 MPH IN HEAVY FOG THE CONSUMER LOST CONTROL OF THE VEHICLE AND WENT DOWN AN EMBANKMENT AND CRASHED INTO A TREE. THE DRIVER SIDE SEAT BELT BROKE. AS A RESULT, THE CONSUMER SUSTAINED NECK INJURIES AND BRUISES. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
VEHICLE VIBRATION AN SHAKING IN STEERING WHEEL. *BF THE CONSUMBER HAD THE TIRES BALANCE AND SOME OF THE VIBRATION STOPPED. *TC
2004 GMC 3500 PICKUP, PARK LIGHTS GOES OUT ON IT'S OWN. *BF THE CONSUMER DISCOVERED THE PARKING LIGHTS WERE HOOKED TO A BATTERY SAVING DEVICE THAT AUTOMATICALLY TURNED OFF THE LIGHTS THAT WERE LEFT ON AFTER A PERIOD OF 10 MINUTES. *JB
THE TRANSMISSION HAS INTERMITTENT SHIFTING PROBLEMS, IT HESITATES AND BIG NOISE HAPPENS. DEALER HASN'T FOUND ANYTHING. ALSO TRUCK VIBRATES AT 40-50 MILES AN HR. VERY ANNOYING. THE DEALER SAYS ON GOING PROBLEM WITH NO SOLUTION. THINKING OF BUYING A FORD MOVING AHEAD. *NM
CRASH: 1) TRAVELING ON INTERSTATE AT 55-60 MPH 2) POOR BRAKING ABILITY TO STOP VEHICLE DURING PANIC STOP.*AK
THE CENTER HUB OF THE WHEELS CONSTANTLY FALLS OFF. THE PLASTIC SCREWS THAT HOLD THE HUB ON THE WHEEL ARE NOT SECURING THE HUB PROPERLY. THE CONSUMER HAS LOST SIX OF THESE HUBS SINCE OWNING THE VEHICLE. *JB THE VEHICLE WOULD BUCK WHEN PUT INTO 4LOW AND SHIFTING INTO PARK OR NEUTRAL FROM REVERSE OR DRIVE. THE VEHICLE MADE A THUMPING NOISE WHEN MAKING LEFT TURNS AND THE CONSUMER COULD FEEL IT IN THE STEERING WHEEL. *NM
WHILE DRIVING AT 75 MPH IN CRUISE CONTROL MODE VEHICLE STALLED. CONSUMER PROCEEDED TO PULL OFF THE ROAD. THIS FAILURE OCCURRED 4 TIMES, SIMULTANEOUSLY WHILE IN ROUTE TO THE DEALERSHIP. THE DEALERSHIP INDICATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE RECURRED. *AK *NM
PROBLEMS WITH SHIFTING ON 2004 GMC SIERRA. *MR THE CONSUMER NOTICED SOME SHIFTING PROBLEMS AND NOISES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION MUST BE TAKEN OUT. THE CONSUMER FOUND THAT THE VEHICLE SHOULD HAVE BEEN NOT SOLD UNTIL REPAIRED. RECALL# 04019. *SC *JB
THE RIGHT SIDE POWER EXTENDING CAMPER STYLE MIRRORS ON MY 2004 GMC SIERRA 2500HD PICKUP TRUCK HAS BLIND SPOTS THAT WILL NOT ALLOW YOU TO SEE CARS ON THE RIGHT SIDE OF THE TRUCK. YOU EITHER ADJUST THE MIRROR OUT AND POINTING DOWN TO SEE CARS ON THE RIGHT SIDE OR YOU POINT THE MIRROR TOWARDS THE REAR OF THE TRUCK TO SEE THE BACK CORNER OF THE TRUCK TO BACK UP TO THINGS. BUT YOU CAN NOT SEE BOTH AT ONCE.*AK
TAKING FIRST ROAD TRIP WITH 2004 GMC SIERRA (3 MOTHS OLD)IN THE MIDDLE OF THE NEVADA DESERT. THE CAR WAS IN CRUISE MODE AT 70MPH AND IS JUST STALLED. THIS HAPPEND AT LEAST 4 TIMES OVER A STRETCH OF 50 MILES. PULLED TO SIDE OF ROAD AND SAT EACH TIME FOR ABOUT 15 MINUTES-(APPARENT COOLING TIME)-AND WAS ABLE TO RE-START TRUCK. WE MADE IT TO BISHOP CALIFORNIA DEALER WHO TESTED IT FOR LEAN FUEL VALUES BUT NO ENGINE LIGHT CAME ON. THEY TOLD US THAT THEY HAD SEEN SEVERAL INSTANCES SIMILAR AND SUGGESTED REPLACING THE FUEL PUMP. THE FUEL PUMPS SEEM TO BE OVER HEATING OR ACTING UP IN HIGHER ALTITUDES. PART WAS UNAVAILABLE FOR 10 DAYS. WE DROVE TO RENO IN AN EFFORT TO GET IT FIXED AT SHOP UP THERE-PART WAS THOUGHT TO BE AVAILABLE PER DEALERSHIP IN RENO BUT WAS NOT-THE DEALERSHIP WAS WRONG. MADE THE TRIP BACK HOME (LAS VEGAS) WITH NO FURTHER ISSUES. DROVE IN THE NIGHT WHEN IT WAS COOLER AND KEPT FUEL TANK FILLED. LAS VEGAS DEALERSHIP REFUSES TO DO ANYTHING SINCE THERE IS NO FURTHER FAILURE. I AM A PARAPELIGIC AND THINK THAT I SHOULD BE ABLE TO EXPECT A NEW VEHICLE TO BE RELIABLE. I WAS ALSO ASTONISHED THAT ON STAR WAS UNUSEFUL IN THE MIDDLE OF THE DESERT SO IT WOULD HAVE DONE ME NO BETTER THAN A CELL PHONE AT THIS POINT. WE DRIVE THE TRUCK ONLY SHORT DISTANCES IN VEGAS AND HAVE NOT HAD ANY FURTHER ISSUES 3 WEEKS LATER. AFRAID TO RELY ON IT TO GO OUT OF TOWN THOUGH.*AK
VEHICLE LURCHES FORWARD UPON START WHILE THE GEAR SHIFT IS IN PARK. *MR THE SERVICE DEPARTMENT SUGGESTED THAT NOTHING COULD BE DONE. *SC *JB
THE EMERGENCY BRAKE WAS DEFECTIVE. THE CONSUMER CONTACTED THE DEALERSHIP AND THEY TRIED TO REMEDY THE SITUATION, HOWEVER, THE CONSUMER WAS DISTURBED THAT THE DEALERSHIP WOULD SELL A VEHICLE WITHOUT IT BEING INSPECTED. *AK *SC *JB
OUR SON-IN-LAW OWNS A 2004 GMC 4-DOOR PICKUP. IT HAS AUTOMATIC TRANSMISSION. OUR TWO-YEAR OLD GRANDSON WAS IN THE TRUCK WHILE HIS FATHER WAS CLEANING IT. THE KEY WAS IN THE ACCESSORY POSITION SO THEY COULD LISTEN TO THE RADIO. THE CHILD PULLED THE SHIFT LEVER OUT OF PARK AND THE TRUCK RAN AWAY DOWN AN INCLINE. BOTH DRIVER'S SIDE DOORS WERE SEPARATED FROM THE VEHICLE BY A TREE AND THE TRUCK CONTINUED UNTIL REAR-ENDING ANOTHER TREE. THE CHILD STAYED IN THE VEHICLE AND WAS UNHURT.*AK IN CHECKING THIS TRUCK, OUR 2003 TAHOE, AND OUR 2003 CHEVROLET PICKUP WE FIND THAT ALL OF THEM: 1. THE SHIFT LEVER IS LOCKED WHEN THE KEY IS IN THE LOCKED POSITION 2. THE SHIFT LEVER IS LOCKED WHEN IN THE "RUN" OR IGNITION POSITION AND REQUIRES THE BRAKE TO BE DEPRESSED PRIOR TO SHIFTING. 3. BUT IN THE "ACCESSORY" POSITION THE SHIFT IS COMPLETELY UNLOCKED AND REQUIRES ONLY A VERY SLIGHT PRESSURE TO MOVE IT OUT OF PARK AND RESULT IN A RUNAWAY. I FEEL THERE IS NO REASON FOR THE SHIFT LEVER NOT TO BE LOCKED IN ALL POSITIONS AND, IN FACT, THE FACT IT IS LOCKED IN TWO POSITIONS BUT NOT THE ACCESSORY POSITION RESULTS IN CONFUSION AND A FALSE SENSE OF SECURITY. THIS WAS NOT A COMPONENT FAILURE, BUT IS A DESIGN FAILURE THAT APPARENTLY INVOLVES ALL GM TRUCKS AND SUVS OF THIS MODEL.
THE VEHICLE WOULD JERK FORWARD 6 INCHES WHEN STARTED. *AK THIS WOULD OCCUR WHEN THE VEHICLE WAS IN THE PARK POSITION. THE DEALER TOLD THE CONSUMER THAT NOTHING COULD BE DONE. THE PROBLEM ALSO COULD NOT BE DUPLICATED. *SC *JB
2004 GMC 2500HD DURAMAX - PURCHASED MARCH 2004. SEVERE, ABRUPT 'CLACKING/CHATTER' COUPLED WITH BRIEF, COMPLETE LOSS OF POWER AND BILLOWS OF SMOKE. HAS OCCURRED 4 TIMES: 3/28 1660 MILES @ 67MPH, 5/5 2167 MILES @ 70 MPH, 5/8 2316 MILES @ 60-65 MPH, 5/8 2325 MILES @ 60-65 MPH.*AK
CONSUMER WAS UNABLE TO TURN RIGHT OR LEFT. HOWEVER, CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE SHAFT SECTOR NEEDED TO BE REPLACED. *AK
2004 GMC SIERRA Z71 OFF ROAD VEHICLE BRAKES. (NAR) *MR WHEN APPLYING THE BRAKES THE CONSUMER FEELS THAT THE STOPPING DISTANCE IS NOT COMMENSURATE WITH THE BRAKE PEDAL PRESSURE. ONCE THE VEHICLE IS STOPPED THE BRAKE PEDAL MOVES TOWARDS THE FLOORBOARD TO WITHIN ONE HALF INCH. THE CONSUMER REQUEST A DETAILED RESPONSE EXPLAINING THE REASONS FOR THE TRUCK'S BRAKE PEDAL OVER TRAVEL AND "MUSHY" BRAKE PEDAL. *NM *CB
2004 GMC SIERRA POOR BRAKE RESPONSE. *AK
ON MY 2003 GMC TRUCK THE RIGHT REAR FENDER BROKE AT THE BOTTOM WHERE THE BOLT SCREW INTO THE SUPPORT, BUT ABOVE A 1 1/2" TO 2" ABOVE BOLT. THE DEALER AND GM REP. SAID SOMETHING HIT THE FENDER.ON THE BOLT HAVE A CHIP ABOUT 1/8" AND NO DAMAGE TO THE FENDER WHERE SOMETHING BROKE IT. *AK
I OWN A 2004 GMC SIERRA PICKUP WITH 6,700 MILES. I AM EXPERIENCEING A IMTERMINTENT PROBLEM WITH THE TURN SIGNAL/HAZARD LIGHTS. WHEN I ACTIVATE THE LEFT TURN SIGNAL THE HAZARD LIGHTS BEGIN TO FLASH. I HAVE TAKEN THE TRUCK TO THE DEALERSHIP FOR REPAIRS, AFTER WAITING TWO MONTHS FOR THE PROBLEM TO OCCUR AT A TIME I WAS NEAR THE DEALER. THEY REPLACED THE MULTI FUNCTION SWITCH AND TWO DAYS LATER THE PROBLEM IS STILL THERE. I CONTINUE TO WORK WITH GMC DIRECTLY AND THE DEALERSHIP TO SEEK RESOLUTION BUT AM BEING TOLD THAT UNLESS THEY CAN SEE THE PROBLEM HAPPENING THEY CANNOT DO ANYTHING. I AM VERY CONCERNED THAT THIS IS A DEFINITE SAFETY ISSUE. IF I AM ATTEMPTING TO MAKE A LEFT TURN AND THE SIGNALS ARE NOT OPERATING AS THEY SHOULD I COULD END UP IN A COLLISION WITH ON COMING OR APPROACHING FROM THE REAR TRAFFIC. I BELIEVE THIS SHOULD BE ADDRESSED IMMEDIATELY AND REPAIRED. PLEASE HELP.*AK
TRANSMISSION WILL SLIP EVERY SO OFTEN, ALSO IT WILL MAKE A LOUD NOISE WHEN SHIFTING FROM 2ND TO 3RD. THIS HAPPENS ALOT BUT NOT EVERY TIME. THE FOUR WHEEL DRIVE MAKES A GRINDING NOISE AS YOU START MOVING AND CONTINUES FOR A GOOD DISTANCE (4 HIGH)*AK
THE DEALERSHIP WAS UNABLE TO INSTALL A RELAY SWITCH BECAUSE OF A WIRING CHANGE FROM THE 2000 MODELS. THE LOW AND HIGH BEAM CAME ON SEPARATELY. WHEN IT SNOWED AND THE HIGH BEAM WAS ON, SNOW BUILD UP ON THE LOW BEAM. WHEN THIS OCCURRED IT CREATED A LAYER OF SNOW, AND CONSUMER WAS UNABLE TO CHANGE BACK TO LOW BEAM. *AK THE MECHANICS REPORTED THAT THERE WAS AND INCOMPATIBILITY'S OF THE PREVIOUSLY USED RELAY. GMC WOULD NOT CORRECT THE PROBLEM. *SC
THIS VEHICLE WAS BOUGHT BRAND NEW AND REPRESENTED AS SUCH. UPON DELIVERY OF THE VEHICLE, MY HUSBAND NOTICED THE BED WAS 2 CROOKED ON THE BODY. THE VEHICLE WAS RETURNED TO LEACHMAN MOTORS WHO IN TURN STATING IT WAS A FACTORY DEFECT. THE ATTEMPTED TO REPAIR THE VEHICLE BY BENDING THE FRAME. THIS WAS UNACCEPTABLE. GM BLAMES LEACHMAN - LEACHMAN BLAMES GM AND WE HAVE RETURNED THE VEHICLE TO LEACHMAN BUT CONTINUE TO MAKE TRUCK PAYMENTS OF $452. SO AS NOT TO RUIN OUR CREDIT. NOW WE HAVE NO TRUCK AND NO-ONE IS HELPING US!! THIS TRUCK WAS SOLD AS A BRAND NEW VEHICLE. FOR $34,000. WE SHOULD HAVE A PERFECT TRUCK - NOT ONE WITH A BENT FRAME AND CROOKED BED!
WHILE DRIVING ABS BRAKE LIGHT APPEARED ON THE DASHBOARD INTERMITTENTLY. CONSUMER CONTACTED DEALER, BUT PROBLEM STILL OCCURS. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 GMC Sierra → · Every Sierra year → · How the figures are calculated →