Page 2 of 5 · complaints 51–100 of 238

1997 GMC Sierra complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Steering
Filed Jan 12, 200470,000 milesTX

WHEN TRAVELING AT SPEEDS GREATER THAN 30 MILES AN HOUR OR SO, THE STEERING WHEEL OCCASIONALLY LOSES ALL RESISTANCE AND THE WHEEL TURNS AROUND TO THE RIGHT, CAUSING THE TRUCK TO SWERVE. I READ THAT GM HAD ISSUED A RECALL FOR MANY VEHICLES THAT HAD THIS PROBLEM, BUT THE GMC 1500 TRUCK DID NOT APPEAR TO BE AMONG THEM. PLEASE ADD IT. *LA

Steering
Filed Jan 12, 2004TN

I HAVE A GMC 1500 SEIRRA PICK-UP 1997 THAT I HAVE HAD A LOT OF STEERING ISSUES WITH SOMETIMES IT'S HARD TO TURN THEN IT GETS REAL LOOSE AND IF I GO IN TO A TURN, IT FEELS LIKE IT LOOSES ALL TENSION AND I OVER CORRECT MYSELF ALMOST CAUSING A WRECK. *LA

Fuel System, Other › Delivery › Fuel Pump
Filed Nov 21, 200385,066 milesGA

THE VEHICLE STALLED 5 TIMES IN ONE MORNING WHILE DRIVING TO WORK. THE WEATHER WARMED UP OUTSIDE AND THE VEHICLE RAN AND STARTED FINE. THE NEXT EVENING THE VEHICLE STARTED FINE, I GOT 1/2 BLOCK DOWN THE ROAD IT STALLED AGAIN. I WAITED FOR A FEW MINUTES AND IT RAN FINE. THE NEXT MORNING IT STARTED FINE AND I DROVE IT FOR MILES, HAD NO PROBLEMS WITH IT STALLING. WE CALLED GMC TO SEE IF THERE WAS A RECALL ON WINDSHIELD WIPER MOTOR, BECAUSE THE WIPERS WOULD WORK WHEN THEY WANTED TO WORK. NOT WHEN YOU NEEDED THEM TO WORK. THEY HAD TOLD US THAT THERE WAS ALSO AN IGNITION COIL PROBLEM WITH THIS TRUCK-THEY CALLED THE GMC DEALER THAT WAS TO DO THE RECALL WORK. A FAULTY IGNITION COIL CAN GIVE THE SAME SIDE EFFECTS AS A DEFECTIVE FUEL PUMP. WE DROVE THE VEHICLE TO THE DEALER, WHEN WE TURNED THE VEHICLE OFF IT WOULD NOT RESTART. THE RECALL WORK WAS PERFORMED ON THE VEHICLE, BUT STILL WOULD NOT START. THE GMC DEALER TOLD US IT WAS MOST LIKELY THE FUEL PUMP, THE DEALER TOLD US THE FUEL PUMPS IN THIS VEHICLE GO OUT "FREQUENTLY." BUT, HE OFFERED US TO REPLACE THE FUEL PUMP FOR $450.+ INCLUDING LABOR. OR SELL US ONE OVER THE COUNTER FOR APPROXIMATELY $425.00 + TAX. AND WE COULD INSTALL IT OURSELVES. NEEDLESS TO SAY, WE HAD THE VEHICLE TOWED TO OUR HOUSE AND NOW ARE DECIDING WHAT TYPE OF FUEL PUMP SHOULD BE BOUGHT FOR A VEHICLE THAT THE FUEL PUMP GOES OUT FREQUENTLY IN. OUR BIGGEST CONCERN IS THAT THIS TRUCK HAS 85,066 MILES ON IT, AND HAS BEEN MAINTAINED TO THE HIGHEST STANDARDS. WHY ARE THE V

Steering
Filed Sep 24, 200345,000 milesNY

VEHICLE LOSES IT'S ABILITY TO TURN TO THE LEFT

Service Brakes, Air › Antilock
Filed Jun 12, 2003OH

WHILE DRIVING VEHICLE HIT A BUMP AND CONSUMER APPLIED THE BRAKES ,IT TOOK VEHICLE LONGER TO STOP.*AK

Steering › Hydraulic Power Assist System
Filed May 22, 2003PA

WHILE DRIVING, THE VEHICLE LOST POWER STEERING. *JB

Unknown or OtherCrashFire
Filed May 14, 2003109,000 milesTX

THE VEHICLE WAS INVOLVED IN A REAR END COLLISION, AND THE VEHICLE CAUGHT ON FIRE. *JB

Steering › Gear Box (other Than Rack and Pinion)
Filed Mar 17, 200367,342 milesOR

WHILE DRIVING THE STEERING WHEEL JERKED. THE VEHICLE WAS TAKEN TO A SHOP WHERE THEY REPLACED A DEFECTIVE STEERING GEAR. *AK *NLM

Steering
Filed Mar 17, 2003OR

STEERING PROBLEMS AT CONSUMER'S EXPENSE. HOWEVER, DEALER WAS NOT AWARE OF ANY TECHNICAL SERVICE BULLETINS AND/OR RECALLS POSSIBLY RELATED TO STEERING PROBLEMS AND THEREFORE WOULD NOT AUTHORIZE REPAIRS. CONSUMER REQUESTED ASSISTANCE WITH REIMBURSEMENT. *TT *NLM

Engine and Engine Cooling › Engine
Filed Mar 14, 2003168,000 milesNY

THE ENGINE BLOCK CRACKED. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 2, 2003107,200 milesMD

THE FUEL PUMP ASSEMBLY CONTAINED WITHIN THE GAS TANK SHORTED OUT AND MELTED WIRING ASSOCIATED WITH THE ASSEMBLY. *JB

Steering › Steering Wheel/Handle Bar
Filed Jan 30, 200370,000 milesTN

WHILE DRIVING, INTERMITTENTLY STEERING WHEEL WILL HAVE TO MUCH PLAY IN IT AND TURN ALL THE WAY AROUND. THIS MAKES IT DIFFICULT FOR THE DRIVER TO STEER VEHICLE, WHICH COULD RESULT IN LOST OF CONTROL AND CAUSE AN ACCIDENT. PLEASE PROVIDE MORE DETAILS. TS

Seats › Front Assembly › Recliner
Filed Jan 3, 2003WI

WHILE DRIVING THE PASSENGER DID NOT LOCK. TS THE RIGHT FRONT SEAT FRAME WAS BROKEN WHERE THE SEAT LATCH AND SPRING MOUNTS TO THE FRAME. ALSO THE SEAT TRACK IS BROKEN. SCC

Steering › Gear Box (other Than Rack and Pinion)
Filed Dec 4, 2002VA

TRUCK STEERING WHEEL WILL JERK TO SIDE ON CURVE ABOUT 35 MPH. THOUGHT WAS MISALIGNMENT AT FIRST. IT HAS GOTTEN MUCH WORSE AND HAS TO BE FIXED SOON. ON SEARCHING INTERNET MANY PEOPLE HAVING THE SAME PROBLEM. DT

Steering
Filed Nov 15, 200254,000 milesMD

THE VEHICLE VEERED TO THE RIGHT WHILE DRIVING, CONSUMER ALSO STATED WHEN HE MADE A RIGHT TURN, IT FELT AS THOUGH ALL STEERING WAS LOST. TS *JB

Exterior Lighting › Headlights › Concealment Devices
Filed Nov 14, 2002GA

WHILE TRAVELING AT HIGHWAY SPEEDS, THE VEHICLES HEADLIGHTS WENT OUT. CONSUMER PULLED OVER, TO CHECK HEADLIGHTS, LIGHTS WOULD NOT COME BACK ON. CONSUMER HAD TO USE EMERGENCY FLASHER TO GUIDE THE WAY SAFELY. PLEASE DESCRIBE FURTHER.

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 8, 200287,000 milesFL

THE FUEL PUMP AND THE FUEL SENDING MODULE ARE NOT WORKING PROPERLY, DEALER HAS BEEN NOTIFIED . TS THE SENDER HARNESS SHORTED OUT INSIDE OF THE FUEL TANK. *JG

Seat Belts › Front › Anchorage
Filed Sep 30, 2002WV

CONSUMER STATED HE COULD NOT GET THE SEAT BELT TO RETRACT.*JB

Fuel System, Gasoline
Filed Sep 25, 2002PA

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE WILL JUST STALL OUT , WHICH IS CAUSED BY A MALFUNCTION WITH THE FUEL SYSTEM. SMALL PIECES OF METAL IN THE FUEL WILL GET INTO THE FUEL PUMP AND MESS UP THE FLOW. HAD PUMP REPLACE BUT PROBLEM REOCCURED. NLMJLG

Engine and Engine Cooling › Engine › Gasoline
Filed Sep 25, 2002OH

CONSUMER STATE WHILE TRAVELING 60 MPH CONSUMER NOTICE GRAY SMOKE COMING FROM VEHICLE CONSUMER PULLED VEHICLE OVER AND NOTICED FLAMES UNDER VEHICLE CONSUMER PUT FIRE OUT. DEALER HAS BEEN CONTACTED AND STATED FIRE CAME FROM TRANSMISSION. PLEASE PROVIDE FURTHER INFORMATION. NLM

Power Train › Automatic Transmission
Filed Sep 7, 2002MI

AFTER DRIVING FOR ABOUT 1 HOUR ON THE HIGHWAY, WE EXITED AND CAME TO A STOPLIGHT THAT IS WHEN THE TRANSMISSION STARTED SHIFTING HARD FROM FIRST TO SECOND GEAR. WHEN I GOT HOME I WENT ON-LINE AND THAT IS WHEN I REALIZED THAT I AM NOT THE ONLY 1997 GMC SIERRA OWNER THAT HAS THIS VERY SAME PROBLEM, THERE ARE LITERALLY HUNDREDS IF NOT THOUSANDS OF US OUT THERE WITH THE EXACT PROBLEMS WITH THIS VEHICLE. I WOULD LIKE TO KNOW IF THERE IS A RECALL BEING CONSIDERED AT THIS TIME?*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 23, 2002MI

ANTI-SKID SYSTEM ON THE VEHICLE WILL AUTOMATICALLY ACTIVATE. ALSO, THERE WILL BE EXTENDED STOPPING DISTANCE. *AK

Visibility › Windshield Wiper/Washer
Filed Aug 19, 2002IN

WINDSHIELD WIPERS WORK ERRATICALLY, SOMETIMES WILL JUST CUT OFF WITHOUT WARNING WHEN IN USE.CONTACTED DEALER.*AK

Steering
Filed Aug 12, 2002WI

THIS STEERING SENSOR MALFUNCTION WHICH HAS HAPPENED TO ME AND AT LEAST TWO OTHERS THAT I KNOW OF CAUSES THE TRUCK TO JERK IN THE DIRECTION YOU ARE STEERING. THIS HAPPENS AT VARIOUS SPEEDS. VERY DANGEROUS WHEN DRIVING ON SLIPPERY ROADS. I'M SURE YOU'VE HAD COMPLAINTS ABOUT THIS PROBLEM, JUST WANTED TO ADD MINE TO THE LIST.*AK

Service Brakes, Hydraulic › Foundation Components
Filed Aug 5, 2002PA

WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING, THE BRAKE PEDAL WOULD STALL. THEN, SEEP TO THE FLOOR. DEALER REPLACED HUBS ON THE FRONT TWO BRAKES TO REMEDY THE PROBLEM. *AK THE LEFT FRONT DOOR WAS INOPERATIVE FROM THE INSIDE. THE RIGHT WHEEL CYLINDER WAS LEAKING. DEALER REPLACED HUB ASSEMBLY. DEALER REMOVED AND REPLACED THE BRAKE PADS, ALSO RESURFACED ROTORS. *SCC

Steering › Hydraulic Power Assist System
Filed Jul 19, 2002CO

I DID NOT KNOW THAT THE POWER STEERING HAD BROKE UNTILL I WAS TURNING OFF THE INTER STATE HIW AY . IT HAD NEVER GIVEN INDICATION THAT IT HAD BROKEN NO NOISE OR RATTLE FROM THE POWER STEERING UNIT IT HAD SEPARATED FROM THE SHAFT INTERNALY , THE SHAFT CONTINUED TO OPERATE, BUT THERE WAS NO PRESURE TO TURN THE WHEELS. IT WAS VERY HARD TO TURN THE STEERING WHEEL WITHOUT THE ASSIST . IT WAS LUCKY THAT I DID NOT HAVE TO MAKE A QUICK MANUVER TO MISS SOMETHING BECAUSE IT WAS TO HARD TO TURN THE STEERING WHEEL AND I WOULD NOT HAVE BEEN ABLE TO DO THAT .*AK

Visibility › Windshield Wiper/Washer
Filed Jul 15, 2002MS

WINDSHIELD WIPERS STOP WORKING INTERMITTENTLY, CAUSING LOSS OF VISION. 1995 GMC RECALL (98V150001) SHOULD INCLUDE THIS MODEL YEAR ALSO.*AK

Visibility › Windshield Wiper/Washer
Filed Jul 11, 2002KS

WHILE DRIVING IN THE RAIN, CONSUMER TURNED ON WINDSHIELD WIPERS, THE MOTOR RAN, BUT THE WIPERS DID NOT COME ON.*AK *TT

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 10, 2002KY

CONSUMER STATES THAT THERE'S AN ON GOING PROBLEM WITH EXTENDED STOPPING DISTANCE, BRAKE PEDAL FEELS SOFT WHEN APPLIED. DEALER CONTACTED. *AK *SCC

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed May 28, 2002PA

HEATER CAUSES 3RD DEGREE BURNS ON DRIVER'S RIGHT FOOT, MANUFACTURER WAS NOTIFIED. FEEL FREEE TO PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 28, 2002GA

WAS INFORMED BY REPAIR SHOP THAT THIS IS A COMMON PROBLEM WITH 5.7 LITER ENG. FACTORY INSTALLED FRONT / REAR SEALER IS WEAK MATERIAL. NEED TO INSTALL GASKET TYPE SEAL. DEFECT CAN CAUSE ENGINE TO OVERHEAT AND FAIL. FAILURE COULD RESULT IN FIRE OR PURCHASE OF NEW ENGINE. PLEASE ADVISE. *AK

Steering › Hydraulic Power Assist System
Filed Apr 12, 2002MO

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Power Train › Automatic Transmission › Torque Converter
Filed Mar 25, 2002WA

WHILE THE CONSUMER WAS DRIVING, THE VEHICLE STARTED TO JERK HARD WHEN TRANSMISSION WAS GOING INTO FIRST GEAR AND RETURNING TO SLOWER ARTERIALS. ALSO, FLUID WAS LEAKING AT REAR END OF THE VEHICLE. CONSUMER TOOK THE VEHICLE TO THE DEALER AND DEALER SAID IT WAS BAD TORQUE CONVERTER. *YH

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Feb 19, 2002MI

CONSUMER STATED THAT ANTI LOCK BRAKE CAME ON 3-5 MILES PER HOUR AND DEALER HAD TO REPLACE BOTH FRONT HUBS. *YD

Suspension › Front › Stabilizer Bar
Filed Feb 15, 2002FL

IT WAS DIFFICULT TO CONTROL VEHICLE. DEALER DETERMINED THAT STABILIZER NEEDED TO BE REPLACED. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 15, 2002FL

WINDSHIELD WIPERS WORK ONLY INTERMITTENTLY. ALSO, SOMETIMES THEY COME ON WHEN TURNED OFF.*AK

Steering
Filed Jan 22, 2002GA

VEHICLE IS SITTING AND RUNNING. THE STEERING IS HARD TO TURN. THERE IS NO NOISE WHILE TRAVELING. THE DEALERSHIP IS AWARE OF PROBLEM.*AK

Power Train
Filed Jan 17, 2002SC

CLUTCH SPRINGS COME APART AND THE CLUTCH ERRATICALLY FAILS WITH NO WARNING. ON INCIDENT DRIVER WAS CRANKING THE TRUCK IN THE PARKING LOT, WHILE IN REVERSE GEAR, VEHICLE BEGAN TO PROCEED BACKWARDS.

Visibility › Windshield Wiper/Washer › Motor
Filed Jan 8, 2002NM

WIPERS STOP WORKING, HAD TO GET OUT OF THE VEHICLE AND MOVE THE ELECTRICAL CONTACT TO THE WIPERS THEN THEY COME ON.

Fuel System, Other › Storage › Fuel Gauge System
Filed Jan 3, 2002AL

VEHICLE EXPERIENCED FUEL SYSTEM PROBLEMS TWICE, THE SENDING UNIT INSIDE THE FUEL TANK WITH THE FUEL PUMP, WIRE ASSEMBLIES AND FLOAT, THE WIRES AND FITTING PLUGS BURNED, THE CONSUMER IS AFRAID THAT THE VEHICLE MAY CATCH ON FIRE. *YD

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 6, 2001FL

ENGINE WOULD STALL DURING NORMAL OPERATION OF VEHICLE. DEALERSHIP EXAMINED VEHICLE AND DISCOVERED THAT FUEL SENDING UNIT HAD FAILED, RESULTING IN STALLING. WHEN DEALERSHIP EXAMINED FUEL SYSTEM NOTICED THAT CONTACT WIRES FOR FUEL PUMP LOCATED IN FUEL TANK WERE CHARRED, AND INSULATION FOR WIRES MELTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Nov 2, 2001AL

SENDING UNIT WIRE THAT CONNECTS TO FUEL SYSTEM IS GETTING BURNED INSIDE FUEL SYSTEM WHICH PERVENTS VEHICLE FROM MOVING WHEN PUT INTO DRIVE. *AK

Power Train › Automatic Transmission › Park/Neutral Start Interlock SwitchCrash
Filed Oct 29, 2001AR

THREE YEAR OLD SON WAS ABLE TO SHIFT VEHICLE OUT OF PARK AND CAUSED VEHICLE TO ROLL INTO HOUSE. DEALER/ MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK

Tires
Filed Oct 26, 2001AL

TWO TIRES BLEW THREE HOURS APART CAUSING ALMOST $4000 DAMAGE TO THE TRUCK. ACCORDING TO THE TIRE TECH, THE THIRD TIRE WAS NOT FAR FROM BLOWING OUT.*AK (DOT NUMBER: CHW8 TIRESIZE: 265/75/16)

Electrical System › WiringFire
Filed Oct 1, 2001AL

INSULATION AROUND WIRING AND CONNECTOR OF UNIT INSIDE FUEL TANK CAUGHT ON FIRE DUE TO A SHORT. *AK CONSUMER STATES PLUG AND WIRING WERE INSIDE FUEL TANK, WIRES GOING TO ODOMETER AND FUEL PUMP, THE FIRE WAS INSIDE THE FUEL TANK. *SLC

Electrical System › WiringFire
Filed Sep 28, 2001TX

VEHICLE FIRE STARTED IN DRIVERS DOOR PANEL AT THE CONTROL FOR THE POWER MIRROR, CLAIM 53-C467-067. *SLC

Electrical System › WiringFire
Filed Sep 28, 2001TX

VEHICLE FIRE STARTED IN DRIVERS DOOR PANEL AT THE CONTROL FOR THE POWER MIRROR, CLAIM 53-C467-067. *SLC

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Sep 26, 2001MA

BRAKES FELT SPONGY, TOOK VEHICLE TO DEALER WHO NOTICED FRONT ROTORS WERE DISINTEGRATING AND HAD TO BE REPLACED.*AK

Electrical System › 12v/24v/48v Battery
Filed Sep 26, 2001TX

CONSUMER STATES THE VEHICLES BATTERY EXPLODED.*JB

Engine and Engine Cooling › Engine › Gasoline
Filed Jul 23, 2001AR

I PURCHASED THIS TRUCK NEW, AND AT APPROXIMATELY 23,000 I WAS DRIVING THE VEHICLE AT AROUND 55MPH WHEN THE ENGINE FAILED. IT DID NOT SPUTTER OR KNOCK, IT JUST QUIT, ALL THE GAUGES, ENGINE QUIT INSTANTLY. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE KEY OFF, AND THEN RE-STARTED THE ENGINE. MOTOR STARTED WITHOUT HESITATION, AND I PROCEEDED DOWN THE ROAD. TWO DAYS LATER, WITH LOTS OF DRIVING TIME IN BETWEEN, THE SAME THING HAPPENED. IT DIED, I PULLED OVER, TURNED OF IGNITION, AND RE-STARTED THE MOTOR, AND AGAIN THE MOTOR STARTED WITHOUT HESITATION. ABOUT TWO WEEKS LATER, I WAS DRIVING AT ABOUT THE SAME SPEED AND AGAIN THE SAME THING, EXCEPT THIS TIME THE MOTOR WOULD NOT RE-START. VEHICLE WAS TOWED TO THE DEALERSHIP, AND IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED. IT WAS REPLACED AND I HAD NO PROBLEMS UNTIL ABOUT A MONTH AGO, APPROXIMATLEY 05/15/2001, MY VEHICLE STARTED TO BEHAVE IN THE SAME WAY. WHILE TURNING LEFT AT AN INTERSECTION, THE VEHICLE DIED, AND I WAS IN THE MIDDLE OF ONCOMING TRAFFICE THAT WAS APPROACHING. I RE-STARTED THE ENGINE AND PROCEEDED TO GET OUT OF THE WAY OF ONCOMING TRAFFIC. THIS HAS OCCURED SEVERAL TIMES OVER THE PAST TWO MONTHS, WITH THE MOST RECENT EVENT OCCURING YESTERDAY, 07222001, IN WHICH I WAS ALMOST "T-BONED" AT AN INTERSECTION WHEN THE ENGINE FAILED. I HAVE KEPT THE FUEL FILTER CHANGED AND I NOT USE THE SAME GAS STATION CONSITANTLY. THE FUEL PUMP HAS ALWAYS MADE A LOUD BUZZING NOISE, EVEN THE FIRST PUMP THAT WAS REPLACED AT THE DEALER

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1997 GMC Sierra → · Every Sierra year → · How the figures are calculated →