Brake pads have excessive squealing. Squealing implies incorrect pressure to rotor to stop the vehicle, which highly concerns me as an operator. According to the dealer where I reported the issue, there is a technical bulletin that approves replacement of the brake pads for free if reported in first 7500 miles. My truck exceeded that mileage when I noticed the squealing. If this was a recall for the defective brakes, the dealer would cover the costs to repair, but not for a technical bulletin according to the service department, and confirmed by GMC. I now have to pay $1500 to replace brakes on a new truck with 15000 miles on it, or risk my safety. I believe this should be a recall and appreciate any assistance in this matter.
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2021 GMC Sierra 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2021 record →
Service Brakes
Filed Nov 24, 2021VA
Engine
Filed Feb 28, 202110 milesFL
THE TRUCK IS PARKED AT DEALERSHIP
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2021 GMC Sierra 2500 → · Every Sierra 2500 year → · How the figures are calculated →